Volunteer recruitment coordinator volunteer roles in london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition
What will you be doing?
We are looking for 1 volunteer coordinator to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will
- Help to recruit, and assure the adequate training of suitable, reliable volunteers
- Co-ordinate the volunteers to ensure that there is always someone available to support all our services
- Help to create and distribute information regarding volunteer policies and procedures
- Monitor volunteers during their appointments to retain or replace candidates
- Meet with volunteers to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
- Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
- Induction of new volunteers
- Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
- Maintains a database of volunteers and projects and track metrics
- Help to promote the charity and its volunteer accomplishments
- Set up and arrange any relevant training required for volunteers
What are we looking for?
The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.
Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.
Essential
- Experience in volunteering or HR and recruitment
- Managing and supporting volunteers
- Time manage effectively
- Supporting and advising others on policies and procedures
- Ability to motivate and encourage
- Working knowledge of databases
- Excellent communication and interpersonal skills
- Excellent organisation and team building skills
Desirable
- Facilitation and/or training skills
- Personal experience of volunteering
What difference will you make?
You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support.
You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.
What's in it for the volunteer?
This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.
You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.
A few more details
If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.
This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.
We have an induction process to help successful applicant to understand how our Charity operates.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.
Outline of the Coordinator role
The Coordinator is the first point of contact for those who want to learn to read. Using a simple assessment, the Coordinator will explain to a potential new ‘Reader’ how Read Easy may be able to help them. The Coordinator pairs up new Coaches with those who want to learn to read and provides ongoing support to these reading pairs. They visit reading sessions occasionally and maintain support through regular calls with both Reader and Coach to check all is going well, calling on the group’s Literacy Specialist to respond to any literacy related difficulties a pair may be having. Being a Read Easy Coordinator is very flexible. You decide how much time you have to offer, and this will determine the number of reading pairs you look after. The role provides lots of variety, is home-based and can work well around other commitments.
How we will support you
You will be provided with the Coordinator Handbook, training, induction, policies, resources and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser. In addition, the Coordinator Supporter will meet with you regularly to provide support and find out how your Reading Pairs are getting on. You will be invited to Read Easy UK’s volunteer forums and National Conference which gives volunteers an opportunity for networking with those from other groups.
What you will be doing:
● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter.
● Enrol and assess new Readers, using the simple resources provided.
● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online).
● Visit your reading pairs to provide encouragement, presenting certificates on occasion.
● Work collaboratively with any other Coordinators in the group.
● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks.)
● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely.
● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment egularly.
The skills you will need:
● A passion for supporting others achieve either their reading or coaching goals;
● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others;
● Good communication and people skills, with a commitment to maintaining confidentiality. Strong organisational, time management and record keeping skills;
● Self-awareness, personal responsibility and a professional approach;
● Reasonable confidence in using IT(accessing documents, completing electronic forms and records, email, Teams/Zoom meetings);
● The ability to use initiative and willingness to work independently and as part of a team;
● A willingness to abide by Read Easy policies and procedures;
● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team;
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included;
● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role.
What's in it for you? You will:
● receive outstanding Reading Coach Training;
● meet and work collaboratively with new people, and
● be active and engaged, adding value to your local community.
“It’s been a life-changing experience. Last week I read a book to my grandson. I never read to my children because I couldn’t.” Peter, from Read Easy Poole Witnessing these transformations are one of your greatest rewards as Coordinator.
Interested?
If you think you can offer the time, skills and experience that we are looking for and would be interested in taking up this role, often described as ‘the best role in Read Easy’ because it is so rewarding, please contact the person who sent you this role description.
Please note: All Read Easy volunteer roles are subject Safer Recruitment procedures which include verification of identity and two references. This role also requires an Enhanced without barring DBS Check (in line with DBS Code of Practice)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become Our 1st Volunteer Coordinator!
Love working with people? Help us recruit, train and support our amazing volunteers.
Introducing Urban Youth: Igniting Potential in Inner London
In the vibrant, fast-paced heart of London, there is a generation of young people brimming with potential, yet facing unique challenges. They are the future, but for many, the path is obscured by deprivation, isolation, and a world increasingly dominated by screens.
That's why we created Urban Youth.
We are a brand new, dynamic youth work charity dedicated to cutting through the noise and reaching the young people who need us most in Inner London's deprived areas. Our mission is simple yet profound: to move beyond passive engagement and create active opportunities that inspire, connect, and empower.
Our Vision: Moving Beyond the Screen
Urban Youth is not waiting for young people to come to us; we are meeting them where they are. We are tearing down barriers to engagement by deploying innovative, flexible youth work:
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The Youth Bus: A mobile hub transforming spaces into instant centres of positive activity.
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Pop-Up Hubs: Breathing new life into unused community spaces or integrating within existing centres.
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School & College Partnerships: Working directly within educational settings and collaborating with other youth organisations to ensure seamless support.
Our Impact: Building Skills, Confidence, and Community
We believe that every young person deserves a space to discover their authentic self. Our core focus is on diversionary positive activities—experiences designed to get young people out of their homes, away from their screens, and fully engaged with their peers and the world around them.
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Social and Life Skills: We teach practical skills, from teamwork to conflict resolution.
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Confidence Building: We champion self-belief, encouraging young people to take positive risks and celebrate their achievements.
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Discovery and Connection: We provide a vital sense of belonging, fostering meaningful relationships in a safe, non-judgemental environment.
At Urban Youth, our staff are more than just youth workers; they are positive adult role models—here to nurture, guide, and support. We are lighting the fuse on potential, empowering today’s youth to become tomorrow’s confident, capable, and connected leaders.
Join us as we work to transform challenges into triumphs, one young person at a time.
Skills We Need:
- Volunteer Management
- People Management
- HR Management
- Training/Learning and Development
- Strong Organising Skills
- Much More!
Commitement:
4 Hours Per Week (Very Flexible)
Location:
Hybrid (London based charity)
Apply now and help us lead with purpose.
Become our URBAN YOUTH Volunteer Coordinator!
We're planning to launch in 2026 and need you to help us get set up and ready to launch to young people across London.
TEAM
URBAN YOUTH
Your City. Your Vibe. Your Team Building.
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER VICE-CHAIR
Across the UK, our 65 local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
As a Vice-Chair you’ll support your Chair or Coordinator in making sure your local branch works as effectively as possible.
You’ll bring your leadership, communication, organisation, and motivational skills to this role.
What the role involves
This is a varied role where local need shapes what you’ll be working on, but it can include:
• Supporting the Chair/Coordinator in organising branch activities, from setting up branch meetings to planning and completing referrals
• Helping the Chair/Coordinator oversee the recruitment, induction, and ongoing support of new volunteers
• Deputising for the Chair/Coordinator when necessary
• Acting as a key contact between staff and volunteers
What you’ll need for this role
Essential
• Confident in leading and chairing a meeting when required
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
Desirable
• Confident in communicating with different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience
You’ll also need to complete the induction checklist and reference check, and you may need a DBS check if you also have another client facing role.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
We’re looking for an engaged and organised individual to be our new Branding & Graphics Coordinator! The Branding & Graphics Coordinator will be responsible for developing and maintaining the Maidstone Pride brand, including digital and physical print design to ensure consistent, engaging, and on-brand communications across all channels.
The Branding & Graphics Coordinator will work as part of the Marketing & Communications team to support the work of developing Maidstone Prides brand, how we share our story, and how we engage with wider society.
Key Responsibilities
• Build positive relationships with local media, partners, and sponsors.
• Ensure all communications are accessible, inclusive, and align with our aims and objectives.
• Help create and maintain consistency in Maidstone Pride’s brand, voice, and messaging.
• Help the creation and posting of communications across our channels (e.g Facebook, Instagram, TikTok, LinkedIn, YouTube).
• Lead on the development and delivery of Maidstone Pride’s physical and digital media creation (including Merchandise)
• Support and maintain a consistent brand identity across Maidstone Pride.
• Support the delivery of Maidstone Pride’s Marketing & Communication Strategy
• Support the development of relationships with local media, partners, and sponsors.
• Support the promotion of Maidstone Pride and its activities.
General Responsibilities
In addition, all volunteers have the following general duties:
• All Volunteers and representatives of Maidstone Pride are expected to portray a positive image, both internally and externally, by displaying high standards of service, integrity, punctuality, politeness, and professionalism.
• To observe and uphold the requirements of the Maidstone Pride constitution, and act always in accordance with its governing documents and policies, including equal opportunities.
• Any other tasks that would be deemed suitable within this role as directed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.
We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals are used by thousands of learners in prisons and the community to improve reading skills.
Area coordinators support and coordinate a team of prison volunteers. They help recruit and induct new volunteers and are the first point of contact for advice and support. Area coordinators lead and inspire the team via quarterly 1 to 1s and area meetings. They also help oversee the progress of Shannon Trust in prisons in their area and provide cover and support where needed.
We are looking for volunteers who are organised, flexible, able to work independently, and able to give a regular, reliable commitment for ideally two years. Due to the nature of the role prison security vetting will be required.
We provide training for the role via e-learning and 5 training sessions which are a mix of live, online and group training.
For full role description and to apply please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Volunteer Coordinator
SUNSHINE Charity (London)
We created SUNSHINE to tackle the loneliness problem head-on. Our mission is simple: to bring people together, spread joy and community spirit, and deliver services and support to those living with loneliness. We do this by:
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Fostering Connections: We create safe and welcoming spaces where people can meet, chat, and form genuine friendships.
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Enhancing Wellbeing: Our activities are designed to be fun and engaging, lifting spirits and promoting a positive outlook.
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Transforming Lives: Every interaction, no matter how small, has the power to make a huge difference in someone's day, and ultimately, their life.
Our Vision
A world where everyone feels connected, valued, and a part of a vibrant, compassionate community.
Our Values
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Joy: We believe in the power of happiness to change lives.
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Connection: We create bridges, not walls.
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Community: We are a family, united by a shared mission.
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Empathy: We listen, we understand, and we care.
Commitment: Approximately 4 hours per week (flexible hours, with some evening/weekend availability required for events).
Location: Primarily remote/home-based, with attendance at SUNSHINE events, meetings and recruitment/induction training as needed in London.
Reports To: Charity Director/ Board of Trustees.
Role Purpose
To set up and coordinate the SUNSHINE volunteering programme, ensuring the SUNSHINE Volunteer Programme runs smoothly, and that volunteers are recruited, onboarded, supported, and retained effectively. This role is crucial for maintaining the "sunshine" and warmth within our team.
Key Responsibilities
1. Volunteer Recruitment and Vetting:
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Manage the volunteer application inbox and respond to enquiries promptly.
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Lead the screening process by scheduling interviews and initiating reference requests.
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Track the progress of mandatory documentation, ensuring all necessary DBS checks and signed Volunteer Agreements are obtained before deployment.
2. Communication and Scheduling:
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Act as the main point of contact for new and existing volunteers regarding event schedules and general administrative queries.
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Assist in maintaining the volunteer schedule, coordinating shifts, and ensuring adequate coverage for all SUNSHINE events and activities.
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Draft content and coordinate distribution of the monthly Volunteer Newsletter (e.g., "Sunshine Shout-outs," upcoming events, policy reminders).
3. Support and Retention:
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Maintain accurate records of all volunteer personal data, training completion, and hours donated, using the designated tracking system.
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Assist in planning and organising volunteer recognition activities (e.g., annual thank-you events or certificate distribution).
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Conduct informal, supportive check-ins with volunteers, particularly those in direct service roles, to gauge satisfaction and identify potential issues.
Person Specification
Essential Experience and Skills:
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Excellent Organisational Skills: Proven ability to manage multiple tasks, track details, and maintain accurate records (e.g., using spreadsheets or basic database systems).
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Communication Skills: Clear, professional, and warm communication style (written and verbal).
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Reliability: Highly dependable and able to meet deadlines without close supervision.
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IT Proficiency: Comfortable using email, scheduling software, and standard office applications (e.g., Google Workspace/Microsoft Office).
Desirable:
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Previous experience coordinating volunteers or staff.
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Familiarity with the legal and best practice requirements for volunteer management (e.g., DBS checks, GDPR compliance).
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Experience working within the London non-profit sector.
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Knowledge of monitoring and evaluation (M&E) methodologies, particularly relating to social outcomes.
Next Steps to Apply
If you are a highly organised, leader with a passion for creating a volunteer programme that values and respects its people, while building a team spirited culture that champions each other, please submit your CV and a brief outline of how you would approach launching our volunteering programmes.
SUNSHINE
Loneliness Charity in London
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
We’re looking for an enthusiastic and engaged individual to join Maidstone Pride as our Events & Logistics Coordinator! This role will be a vital member of the Events & Logistics team and its strategic planning, coordination, and delivery of Maidstone Pride’s projects and events, ensuring events are inclusive, engaging, and aligned with the aims of Maidstone Pride.
Key Responsibilities
• Assist on the strategic planning, coordination, and delivery of Maidstone Pride’s projects and events.
• Assist the development of event timelines, budgets, and logistic plans.
• Support communication with suppliers, venues, and local authorities.
• Support volunteer teams involved in events.
• Help ensure legal compliance with events (such as Health & Safety, Risk Assessments, and Accessibility)
• Provide on-the-day event support to ensure smooth running.
General Responsibilities
In addition, all volunteers have the following general duties:
• All Volunteers and representatives of Maidstone Pride are expected to portray a positive image, both internally and externally, by displaying high standards of service, integrity, punctuality, politeness, and professionalism.
• To observe and uphold the requirements of the Maidstone Pride constitution, and act always in accordance with its governing documents and policies, including equal opportunities.
• Any other tasks that would be deemed suitable within this role as directed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Lead recruitment, training, and support for CWV’s volunteer workforce, ensuring a positive and empowering experience for everyone involved.
Key Responsibilities:
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Recruit and onboard new volunteers
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Coordinate volunteer schedules and placements
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Deliver training sessions and maintain records
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Develop volunteer engagement and recognition programmes
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Liaise with team leads to match volunteers with appropriate roles
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Support the safeguarding and welfare of all volunteers
Skills & Experience:
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Strong people and organisational skills
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Experience managing or supporting volunteers
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Good communication and record-keeping
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Enthusiastic about community engagement and teamwork
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to join the action and build our local LGBTQIA+ Pride?
Role: Marketing & Communications Coordinator
Role Overview
We’re looking for an engaged and organised individual to be our new Marketing & Communications Coordinator!
The Marketing & Communications Coordinator will support the Marketing & Communications team on its work to promote Maidstone Pride's brand and how we share our story.
Key Responsibilities
• Support the delivery of Maidstone Pride’s Marketing & Communication Strategy
• Help the creation and posting of communications across our channels (e.g Facebook, Instagram, TikTok, LinkedIn, YouTube).
• Help create and maintain consistency in Maidstone Pride’s brand, voice, and messaging.
• Monitor social media engagement alongside the Marketing & Communications Manager.
• Support and maintain a consistent brand identity across Maidstone Pride.
• Support the promotion of Maidstone Pride and its activities.
• Support the development of relationships with local media, partners, and sponsors.
• Build positive relationships with local media, partners, and sponsors.
• Ensure all communications are accessible, inclusive, and align with our aims and objectives.
General Responsibilities
In addition, all volunteers have the following general duties:
• All Volunteers and representatives of Maidstone Pride are expected to portray a positive image, both internally and externally, by displaying high standards of service, integrity, punctuality, politeness, and professionalism.
• To observe and uphold the requirements of the Maidstone Pride constitution, and act always in accordance with its governing documents and policies, including equal opportunities.
• Any other tasks that would be deemed suitable within this role as directed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ReviveBattery
ReviveBattery mitigate the early death of lead-acid batteries and regenerate them 2-3 times for up to 90% of their original capacity. In the process, they reduce 3.5 tons of Co2 emissions per battery. Battery recycling is an emission-intensive chemical process that causes environmental damage and harms people engaging with it. Their cutting-edge technology rejuvenates batteries without damaging them, reducing greenhouse gas emissions and avoiding the need for energy-intensive recycling.
HR Recruiting Coordinator
HR Recruiting Coordinator Volunteer (Remote)
Duration: 6 months (Unpaid) • 20 hrs/week (flexible)
Reports to: HR Lead / Founder
About Revive Battery B.V.
Revive Battery is a sustainability-focused startup transforming the energy sector through battery regeneration and circular economy innovation. Based in the Netherlands, we extend lead-acid battery life, reduce waste, and reduce environmental impact through our advanced regeneration technology.
Role Summary
As an HR Recruiting Coordinator Volunteer, you will support Revive Battery’s recruitment and talent management processes across a global, sustainability-focused team. You will coordinate candidate outreach, manage recruitment pipelines, support onboarding, and ensure smooth HR operations in a fast-paced international startup environment.
Key Responsibilities
- Draft and publish job descriptions on LinkedIn, ErasmusIntern, We Make Change, and other relevant platforms.
- Screen incoming applications and conduct initial candidate evaluations.
- Schedule and coordinate interviews with candidates and hiring managers.
- Support onboarding activities by preparing offer letters, Volunteer Agreements, and HR documentation.
- Maintain accurate and confidential candidate, volunteer, and employee records.
- Assist with organizing internal meetings, HR sync sessions, and training programs.
- Use tools such as Google Workspace, Trello, and Asana to manage HR workflows and task tracking.
Requirements
- Currently pursuing or recently completed a degree in Human Resources, Business Administration, Psychology, or a related field.
- Strong interpersonal, communication, and people-management skills.
- Highly organized, detail-oriented, and capable of multitasking in a dynamic environment.
- Proficiency in Google Workspace; familiarity with recruitment or job-posting platforms is an advantage.
Learning Opportunities
- Gain hands-on experience in HR operations, recruitment, and talent management.
- Learn international HR practices within a mission-driven sustainability startup.
- Develop skills in recruitment workflows, onboarding coordination, and employee engagement.
What We Offer
- Practical experience in HR coordination and recruitment.
- Mentorship and guidance from experienced HR professionals and founders.
- Volunteer Agreement, certificate of completion, and reference letter upon successful completion.
How to Apply
Please apply directly through We Make Change by submitting your profile and a short note about your interest in the role. Shortlisted candidates will be contacted for the next stage.
Minimum Hours per Week:
10+ hours per week
Duration:
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role Description: Participant Onboarding Coordinator
SUNSHINE Charity (London)
We created SUNSHINE to tackle the loneliness problem head-on. Our mission is simple: to bring people together, spread joy and community spirit, and deliver services and support to those living with loneliness. We do this by:
-
Fostering Connections: We create safe and welcoming spaces where people can meet, chat, and form genuine friendships.
-
Enhancing Wellbeing: Our activities are designed to be fun and engaging, lifting spirits and promoting a positive outlook.
-
Transforming Lives: Every interaction, no matter how small, has the power to make a huge difference in someone's day, and ultimately, their life.
Our Vision
A world where everyone feels connected, valued, and a part of a vibrant, compassionate community.
Our Values
-
Joy: We believe in the power of happiness to change lives.
-
Connection: We create bridges, not walls.
-
Community: We are a family, united by a shared mission.
-
Empathy: We listen, we understand, and we care.
Commitment: Approximately 4 hours per week (flexible, often during business hours for intake calls).
Location: Primarily remote/home-based.
Reports To: Programme Manager.
Role Purpose
The Participant Onboarding Coordinator serves as the first point of personal contact for all new participants joining SUNSHINE programmes. This role is responsible for ensuring a warm, seamless, and dignified transition from initial enquiry to active participation, ensuring the right people get into the right programmes safely.
Key Responsibilities
1. Intake and Welcome:
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Manage and respond promptly to all participant enquiries received via phone, email, or referral forms.
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Conduct friendly, supportive, and confidential intake calls (approx. 15-20 minutes) with new participants to understand their needs, interests, and potential barriers to participation.
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Clearly and warmly introduce the available SUNSHINE programmes (e.g., Coffee Mornings, Digital Skills, Wellbeing Wednesdays) and guide the participant to the best-fit activity.
2. Administrative and Safety Checks:
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Complete and accurately record the essential intake data for each participant in the designated tracking system, ensuring GDPR compliance.
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Administer the 3-Item Loneliness Survey (baseline measurement) during the initial call.
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Identify and document any potential safety or accessibility needs (e.g., mobility issues, dietary requirements, digital skills level) and relay this vital information discreetly to the Programme Manager.
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Carry out an other Assessment or Induction data needed to ensure the full participation of the participant and their journey with us at SUNSHINE.
3. Programme Handover and Follow-Up:
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Formally link the new participant with the appropriate Programme Manager or specific Volunteer Facilitator for their first session.
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Provide the participant with all necessary joining instructions (location, time, what to expect) in a clear, accessible format.
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Conduct a supportive follow-up call (or send a check-in message) after the participant's first session to gather feedback, confirm they felt welcome, and address any initial concerns.
Skills and Experience Required
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Essential:
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Exceptional Interpersonal Skills: A naturally empathetic, patient, and warm communication style.
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Active Listening: Proven ability to listen without judgement and draw out necessary information with sensitivity.
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Confidentiality: Absolute commitment to maintaining the privacy and dignity of vulnerable participants.
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Organisational Skills: High degree of accuracy in data entry and managing a list of contacts and follow-ups.
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Desirable:
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Previous experience in a client-facing role, social care intake, or community advice setting.
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Familiarity with the geography or community groups within London.
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Next Steps to Apply
If you have a genuine talent for making people feel comfortable and cared for, and you believe a warm welcome is the first step toward beating loneliness, please submit your CV and a brief outline of how you would conduct a first intake call with a nervous, first-time participant.
SUNSHINE
Loneliness Charity in London
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Services Lead, you would work with and support the Lead Volunteer Coordinator in recruiting and placing volunteers. You would help the Lead Volunteer Coordinator manage and motivate the team of volunteers and ensure that the required resources to the team.
As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.
Alongside the Lead Volunteer Services Coordinator:
- Develop and implement an effective and welcoming induction program for new volunteers to the branch.
- Keep an up-to-date list of volunteering opportunities within the branch.
- Working with the centre manager, supervisors, retail managers and Trustees to arrange the recruitment and placement of volunteers.
- Matching what volunteers would like to do to help the centre with the Branches need for volunteer help.
What we are looking for in a volunteer:
Above all, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare.
We are looking for someone with recruitment and people management experience, and it would be even better if some of that experience is in managing volunteers.
You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert, although commitment, common sense, and the ability to be objective are vital.
What we can offer you as a volunteer Branch Trustee – Volunteer Services
- We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
- Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
- The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
- The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
- A way to expand your professional and personal network through working with like-minded people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that
have been bereaved.
THIS ROLE COULD BE FOR YOU IF:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
REQUIREMENTS OF A BEFRIENDER INCLUDE:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
BENEFITS OF THE ROLE MAY INCLUDE:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
SUPPORT AND TRAINING PROVIDED:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
LOCATION OF THE ROLE:
- Home-based
WHEN ARE YOU NEEDED:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be asked to complete and application and provide details for two references
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.