Volunteer Resourcing Administrator Jobs
The Corporate Team at ARUK has just enjoyed a record-breaking year of fundraising by our corporate partners. We require a proactive and organised colleague to provide the team with vital administrative support.
The successful candidate will support our partnerships with companies such as Dyson, The Perfume Shop, Cadbury, and Slimming World while building excellent relationships with supporters from within those organisations. This role will also support our new business team with their approaches to prospective companies.
This is a 12-month fixed term contract, or on return of the substantive post holder, to cover a secondment period.
Main duties and responsibilities of the role:
Team administrative support
· Provide general administrative support for all members of the team.
· Manage invites and room bookings for Corporate Team meetings.
· Ensure accurate recording keeping through the use of our CRM system.
· Be the main internal point of contact for the Corporate Team.
· Respond to incoming team enquires promptly and professionally.
· Ensure accurate financial records are kept, by reconciling gifts across multiple donation platforms.
· Fundraising stock management and distribution.
· Assisting the team with event planning, including sourcing pricing quotes, raising purchase orders and booking equipment and ordering merchandise.
· Update the team intranet and website pages.
· Post from the Partnership Development team Twitter accounts, monitor LinkedIn for activity by our partners and flag to appropriate team member.
· Update internal group email distribution lists as required.
Securing new partnerships
· Fundraising data management: adding new companies and prospects to ensure accurate records of approaches made by the team.
· Monitor supporter information on the database to generate new leads for the team.
· Generating reports for the New Business team and maintaining accurate records.
· Provide ad hoc support in the lead-up to high-value pitches and applications e.g. prepare materials, book couriers etc.
Supporting our existing partnerships
· Provide a first-class stewardship journey for fundraisers from companies that are supporting the charity. Including making sure they have the materials and resources required to fundraise – preparing and sending information packs, wishing them good luck, drafting letters, and sending thank you messages.
· Work closely with the Central Fundraising Team to ensure a consistent stewardship journey across all audiences.
· Manage online giving pages and our CRM system to make sure corporate supporters are identified and recorded correctly, and their income potential is maximised.
· Monitor the CRM system to make sure that all information about our corporate fundraisers is recorded correctly.
· Filter enquiries from our corporate supporters whilst the Partnership Development Officers are on annual leave to ensure a timely and helpful response.
· Help support event delivery by sourcing volunteers, merchandise, and gifts in kind for events.
· Keep the Partnership Development Officers and Team Managers up to date on feedback from supporters.
· Communicate key fundraising products and communications designed for our Corporate supporters with the Regional team.
· Develop new fundraising idea packs to engage our Corporate supporters and seek appropriate sign off.
Working with others
· Work with our merchandising team for the development and production of event materials as required.
· Liaise with our distribution centre to organise mass mailings of materials needed for pitches and large partnership launches and events.
· Represent the Corporate Partnerships team on working groups for internal projects to ensure the team’s needs are met.
· Work closely with our Supporter Care Team, Central Fundraising Team and Insight & Development teams to make sure that the Corporate Partnership team is following processes correctly and is adopting improved practices where possible.
What we are looking for:
· Confidence working with computers and Microsoft Office; knowledge of Word, Excel, and Outlook.
· Experience using databases.
· Experience working in a customer/client facing position.
· Demonstrable administrative experience or relevant transferable skills.
· Experience of building and managing relationships with colleagues.
· Good verbal and written communication skills.
· Ability to prioritise and effectively manage multiple tasks.
· Excellent planning and organisational skills
· Excellent attention to detail.
· Friendly and professional demeanour.
· A confident and friendly manner; would feel at ease representing the charity among varied external contacts.
· Able to work as part of a wider team as well as being proactive and can work independently.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 15th May 2024, with interviews likely to be held week commencing the 20th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We are looking for a Chief Officer who will be responsible for the day to day running of the charity as well as working with the Trustees to take the organisation forwards. The successful candidate will have experience of working with adults with learning disabilities, will have skills in finance, management and IT, and will enjoy working in a busy environment where there are changing demands and priorities throughout the day.
At Oak Tree Farm we are committed to providing a high quality, supportive environment where adults with learning disabilities, our Team Members, are the centre of everything we do. The farm has livestock, growing fields, greenhouses, polytunnels and a tearoom as well as craft rooms, a cottage garden, pottery and shop. Our Team Members are involved in every aspect of life on the farm and the farm is firmly embedded in the local community with Team Members providing gardening services to local people as well as volunteering on the Sandon Estate.
Oak Tree Farm provides a unique rural working environment where people with learning disabilities gain the skills, independence and confidence to take
The client requests no contact from agencies or media sales.
The Individual Giving Officer will play a crucial role in nurturing relationships with individuals, to give their donations and their time, to make a difference to the people with dyslexia that we support.
You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the charity.
About Helen Arkell Dyslexia Charity
We are a dynamic, growing charity who are committed to further increasing our reach and impact over the next 5 years. Our aim is to double the number of beneficiaries we support, and particularly to assist significantly more people who are from lower-income backgrounds.
Main duties and responsibilities
· Identify, cultivate, and steward relationships with individual donors to maximize financial support and our community of supporters.
· Plan and execute individual giving campaigns, across all available communication channels to engage donors effectively.
· Identify, organise and coordinate donor and community events, creating opportunities to engage, retain and celebrate supporters.
· Maintain accurate donor records, utilising data to inform decision-making and improve fundraising efforts.
· Prepare regular reports and analysis on individual giving performance.
· Contribute to the development and implementation of a comprehensive individual giving strategy.
· Ensure activities are delivered to budget and performance effectively tracked.
· Provide a monthly report to the Head of Fundraising
· Work closely with the Head of Fundraising, Trusts Fundraiser, PR & Communications Officer, Fundraising Administrator and CEO, and liaise with the rest of the charity’s team.
· Compliance: maintain accurate records in accordance with data protection and fundraising regulations.
· Strategy: play a part in assisting the Head of Fundraising and Chief Executive in developing the Fundraising Strategy, budget and targets in line with the charity’s Strategic Plan.
· Provide support with events and admin as needed, including attendance at functions outside of normal working hours.
Ideal skills and experience:
· Experience in generating income from all or one or two of the following: individual, community and events fundraising.
· Excellent written communication skills with a proven ability to write compelling stories and innovative content for fundraising campaigns.
· A strong understanding of the importance of knowing your supporter base to maximise income through effective donor communication and engagement.
· Strong data management and analysis skills
· Good knowledge of current data protection/GDPR regulation.
· Good working knowledge of CRM databases and how to utilise to steward supporters.
· Good level of administrative and organisational competency
· Good IT skills with working knowledge of Microsoft Office, databases (currently Donorfy and Act!)
·Previous experience working in a charity/non-profit
· Willingness to attend events and meetings etc, for which expenses will be paid.
Personal qualities
· Compatibility with the charity’s values, including professionalism and flair with the personal touch
· Commitment to the charity’s aims
· High level of personal integrity and commitment, with a can-do attitude
· Able to work on own initiative
· Good interpersonal qualities and ability to work well within the wider team
· Adaptable, flexible and willing to support events outside of office hours (TOIL provided)
· Excellent time management and organisational skills, able to manage multiple projects simultaneously
· Attention to detail
How to apply
To express an interest in the role, please review our Application Pack and submit the following:
1. A comprehensive CV
2. A supporting statement (maximum 2 pages of A4)
3. Contact details of two referees, relevant to this role, who have known you in a professional capacity. References will only be taken once your express permission has been granted.
Closing date for applications: 5pm on Wednesday 8th May 2024
First interviews: Tuesday 14th and 16th May 2024
Thank you so much for your interest in working for us and we look forward to receiving your application.
The client requests no contact from agencies or media sales.
This new role will lead on Platform’s People and Process functions as we progress through the next stage of our exciting restructure process.
We are a flat-structured organisation that makes decisions collectively. We are currently developing and designing a new organisational structure based on sociocracy where staff are supported to work more collectively and strategically across our seven programs.
The focus of this role will be on transforming and strengthening our HR systems and processes to centre compassion, care and liberation. As well as delivering the day-to-day HR functions within our small organisation, this role will lead on the long-term design and implementation of a People Strategy and a Learning and Development Strategy, supporting our staff to develop their own roles while growing as a team within our new structure. Key priorities for this work will be:
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Leading a review of recruitment practices, with a particular focus on equity and anti-oppression
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Leading a review of our line management practices and processes
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Supporting the review of our Socially Just Waging System policy
This role will sit within our new ‘Resourcing Circle’ - working with the Finance and Fundraising staff and liaising with our Board of Trustees.
We are looking for someone passionate about radical HR practices, who is excited to help us develop a structure that empowers and adequately resources our team to deliver their work.
Details:
Hours: 4 days: 32 hours per week based on a 40 hour week, flexible hours possible.
Contract: Permanent, subject to 6 months probation.
Salary: Baseline salary as of March 2024 is £42,248 pro rata (£33,791 at 4 days a week) and is subject to Platform’s Socially Just Waging System.
Location: Oxford House, Derbyshire Street, London, E2 6HG, but remote working is possible. Most Platform staff are supported to work from home most of the time, but all permanent members of staff are expected to attend in-person monthly meetings, and other in-person meetings when required.
Responsible to: Management Group, Trustees (in conjunction with the Treasurer)
Duties and responsibilities:
People work
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Working within the Resourcing circle to manage all aspects of our People work
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Leading the development of a People Strategy, Wellbeing Strategy and Learning and Development Strategy
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Managing recruitment, selection and contracting
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Managing all employee on and off boarding procedures ensuring the company meets its statutory obligations and delivers an effective probationary process
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In collaboration with line managers, developing and managing performance appraisals, probationary reviews and annual reviews
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Providing necessary HR administration and remaining up to date on employment legislation (training provided) ensuring that any changes are communicated in a clear and timely manner
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Developing and managing our organisational policies and procedures in line with Platform’s values
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Support the Fundraising and Finance Manager in a collaborative review and redesign process of our Socially Just Waging System
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Leading a collaborative review of our line management process and overseeing its implementation
Culture and wellbeing
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Coordinating the anti-oppression working group, and bottom-lining the development, delivery and monitoring of the anti-oppression strategy
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Managing individual and team development and training
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Supporting and maintaining a culture of care, compassion and liberation in Platform where team members can thrive and achieve personal development
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Maintaining safe working environments for staff and volunteers in line with our policies and procedures
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Providing an additional point for pastoral care for staff
Operational support and office management
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Provide general operational coordination to the staff team on a day to day basis.
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Manage the office, ensuring everyone has the supplies and equipment they need, the post is well managed, and the office is well organised and safe
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Liaise with our IT consultants to manage assets and IT needs/processes
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Lead and manage our organisational systems and processes
Board of Directors
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Prepare reports for the board meetings and subgroup meetings, providing advice and recommendations where necessary.
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Attend board meetings and subgroup meetings (involves a few hours of work in the evening, outside normal working hours, which you’ll be able to claim back).
Collective organisational management
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Pro-actively participate in sociocratic, consensus decision making in our team meetings, contributing to the general strategic development of Platform.
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Participate in line management processes, including line management of colleagues after probationary period
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Active participation and collaboration in Platform’s restructure process, including development of roles, circles and teams
Any other reasonable requests made by the Platform staff team, Management Group and/or Trustees.
Person Specification:
Outlined below is our understanding of the skills, experience and knowledge that would be beneficial in the role of People and Process Manager. We define this as skills, knowledge and experiences, whether in paid work, volunteering or through your lived experience.
We welcome people to apply even if they do not meet all of the criteria: we are very aware that people, in particular those who are racialised and/or otherwise minoritised may not have had formal opportunities to demonstrate their skills and competence.
Please do get in touch if you have any questions or want more information about the role.
Essential
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Commitment to Platform’s vision, values and principles, in particular a strong commitment to anti-oppression, wellbeing, compassion and care as it relates to HR practices
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Experience (2 years or more) in People (Human Resources) Management
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Experience of designing and implementing HR policies and processes that actively counteract disableism, classism and racism
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Knowledge and interest in progressive HR policies and procedures, for example alternative ‘just’ waging systems
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Experience of leading conflict resolution processes in organisations
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Strong organisational skills and self-starting initiative
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Experience of collaborative team working as well as autonomous, independent working including clear communications and ability to prioritise and adapt
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Experience of collectively running a group, and/or working and/or organising within a collective management structure and/or a flat or non-hierarchical structure
Desirable
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Knowledge of employment law
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Experience in managing and improving office systems and processes
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Experience of developing HR strategy with a focus on staff wellbeing, learning and development
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Experience of reporting to Board of Trustees on HR risks and opportunities
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Experience or training in counselling and/or mediation and/or group work/facilitation.
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Experience in organisational strategy development.
Platform works towards a just future beyond fossil fuels.
Location: Dorking and Leatherhead (remote working considered for the right candidate)
This is an exciting opportunity to join our senior management team as an Operations Manager. This role offers 3 days employment per week. The Operations Manager is an internally focused role that ensures the advertised service is delivered. You will be part of the senior management team ensuring the smooth and efficient running of a high quality advice service, including overall management of the advice session supervisors and volunteer team.
Why join us?
There’s never been a more important time to work for Citizens Advice. As day to day living costs continue to remain high, many are struggling to make ends meet, and we’re experiencing record-breaking demand for our services. We give people the knowledge and confidence they need to find their way forward – whoever they are and whatever their problem. For everyone, for 85 years.
We are seeking someone who is passionate about giving an effective service to everyone and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.
You will also be passionate about helping others to reach their full potential, contributing to their development, and seeing them thrive. You will have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills.
You may currently be working as an experienced supervisor or manager within our service and looking to step up to a more senior management role or transfer to a different local office to add breadth to your experience. Either way, we are keen to hear from you!
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
You will be responsible for the day to day supervision of the advice team as they provide advice and information face to face, via email and on the telephone to the public as well as ensuring that the advice given is of good quality.
More about Citizens Advice Mole Valley (CAMV)
We are an independent local charity operating at the heart of our community for 85 years. We have offices in Leatherhead and Dorking. We support those living and working in Mole Valley on a range of issues such as housing, employment, financial matters and benefits. Our free, independent and impartial advice changes lives, supporting our clients through challenging times.
We value diversity, promote equality and challenge discrimination. We welcome applications from people of all backgrounds. If this role sounds like you and you would like to know more, or to have an informal chat, please contact us via the email found on our website vacancy page. We can send you the detailed job pack. Take a look at our website to find out more about us!
It is anticipated that interviews for this role will take place in the 2 weeks following the closing date for applications.
Closing Date: Friday 24 May 2024 at midday
We are looking to recruit a Access & Learning Assistant (Digital) to join our team based in London. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £26,517.57 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
Purpose of the Access & Learning Assistant (Digital) role is to:
As our Access & Learning Assistant (Digital), you will deliver across the whole range of Access and Learning Department activities, while leading on the creation of digital content.
The postholder will deliver daily programmed activities for schools (onsite, online and occasionally offsite), and there will be opportunities to work with families and other Museum audiences. In addition to delivering workshops for schools in a lively and imaginative way, the post holder will support the wider work of the department.
There is a requirement to work occasional weekends, bank holidays and evenings as necessary. The post is based at the London site but work at all Museum sites (London, Cosford and Stafford) and at outreach venues may be required.
Key responsibilities of our Access & Learning Assistant (Digital) include:
- Delivering daily programmed activities encompassing both formal and informal learning
- Preparing and packing away session resources
- Being fully active in the delivery of all elements of Access and Learning activities on site, offsite and online. This will include public demonstrations and presentations, class facilitation and tours
- Supporting the delivery of a high standard of visitor experience
- Leading on developing content for the learning team’s social media channels, working with the Access and Learning teams in London and the Midlands to schedule and produce posts
- Maintaining relevant pages of the Museum website and produce promotional materials as required
- In a manner consistent with the Museum’s shared values, working with Access and Learning staff and volunteers and with staff and volunteers across departments to support innovative and engaging activities and resources which reduce barriers to learning
- Assisting with the processing of Access and Learning team bookings, producing accurate timetables for school activities and other events
What we are looking for in our Access & Learning Assistant (Digital):
- Experience of delivering formal or informal learning activities
- Experience of working with children
- Knowledge of / interest in the history and current role of the RAF
- Knowledge of current H&S regulation including Safeguarding
- Pro-actively and positively contributes to the work of the whole team, in a way that leads to the successful delivery of individual and/or team targets, objectives and activities
- Experience of working with learners of all ages
- First Aid qualification
- Experience of working with volunteer
- Photo and video editing skills
Closing date for applications: 21st May 2024 at 12pm
Interviews will take place on: 5th June 2024
If you think you have what it takes and want to be part of this exciting journey, please click apply now to be re-directed to our jobs page where you can access the application method and details for the Operations Site Manager role. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Empower Change: Lead operations at a purpose driven, people focused Charity as our new Operations Manager
About Hearts Together
Hearts Together is a Plymouth based charity providing support and accommodation for patients, carers and relatives and also healthcare professionals and trainees working in the local healthcare centres.
Hearts Together has big plans for the future and the role of Operations Manager is key to its success. Our day-to-day operations are extremely busy and we have a number of new projects which are due to come online which is very exciting. Ensuring that we provide a safe and welcoming environment for our guests and our team is hugely important and continuous improvement is at our heart. We are not just looking at what we do today but how we will do things in the future and how we can successfully scale our operation to meet our long-term ambitions.
Hearts Together is an organisation which encourages its team members to actively contribute their thoughts and ideas and to work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You will be able to work to your strengths and to share your successes and learning with the wider team who will in turn look to share their experiences and learning with you.
At the heart of all we do are our guests, first and foremost we exist to support them and in your new role you will have the opportunity to get to know our guests first-hand and to make a positive difference to their lives.
The role of Operations Manager sits within the Management Team.
The Role
The role of Operations Manager is critical to the long-term sustainability of the charity and plays a pivotal part in ensuring that we remain both relevant and necessary.
This role involves:
- Oversight and responsibility for the day-to-day delivery of guest services
- Line management and HR responsibility for the operational team
- Oversight and responsibility for health and safety organisation-wide
- Implementation and delivery of new guest services
- Review and development of existing guest services
- IT/technical responsibility – system admin/super-user
- Reporting and responsibility for specific budgets
- Guest/beneficiary satisfaction – ensuring consistently high standard of service and satisfaction is achieved across all areas
- Impact and outcome tracking/reporting
- Training/mentoring/performance management
- Support with grant application preparation and reporting
- Deputising for the CEO in operational matters
- Facilities/estates management
- Stakeholder engagement/relationship management
- Events organisation/support
- Representing Hearts Together externally at networking events, including occasional evening work.
- Travel as required to meet with supporters, beneficiaries and key stakeholders.
Person Specification:
Essential Requirements:
- Strong HR background in terms of leading others and managing HR matters/employee relations
- Demonstrable experience of working to targets and delivering quality outputs collaboratively with others
- Confident and sophisticated communicator
- Strong customer/supporter focus, with excellent interpersonal skills
- The ability to manage conflicting priorities in a fast-paced customer focused environment
- Financial and business acumen – ability to draft budgets, report on variances and interpret financial data
- Strong report writing skills
- Knowledge and experience of facilities management and health and safety, including food hygiene, risk assessments and policy writing
- Confident and proficient in the use of IT systems as a user admin/super-user level
- Highly motivated, with a strong work ethic
- A team player, happy working within a ‘flat’ hierarchy
Desirable Requirements:
- An undergraduate degree or professional qualification in a relevant field
- Experience within the Charity sector
- Experience of hotel/hospitality management
- Experience within the health/social care sector
Employee Benefits:
- Enhanced annual leave
- Employee discounts
- Health insurance
- Mental wellbeing support
- Holiday purchase scheme
- Free tea and coffee
- Training opportunities
The client requests no contact from agencies or media sales.
The Pituitary Foundation are recruiting for a new CEO to lead us into the next phase of our journey.
The Pituitary Foundation is the UK’s leading charity providing support and information for people living with pituitary conditions, their families, friends and carers. We are based in an office in central Bristol, with some staff and volunteers working remotely throughout the UK. Pituitary conditions are uncommon, usually lifelong and can be life threatening. Conditions include acromegaly, Cushing's, prolactinoma, AVP-Deficiency and hypopituitarism.
It is an exciting time to join The Foundation. We are celebrating our 30th anniversary throughout 2024 and are working towards our ambitious strategy which we are excited to achieve. Our new website, and CRM, combined with robust processes and procedures offers a strong foundation, for a new CEO to build on.
About the Role
This role will combine the ambition of The Foundation without losing the core importance of being a person-centred patient support group, offering kindness and support at challenging times. You will bring excellent interpersonal skills, as well as financial acumen and an appetite for seeing the best possible service delivered to a wide demographic.
Location: Based in the Bristol office, with flexibility for hybrid working
Salary: £55,000 - £60,000
Reports to: Chair and Board of Trustees
Holiday: 30 days plus statutory bank holidays
Pension: 5% employer contribution
How to Apply
The recruitment pack and process for application can be found on our website or below.
Deadline for applications is 9am Tuesday 14 May 2024
The outgoing CEO and Chair, welcome informal phone conversations in advance of submitting an application.
The Pituitary Foundation believes in diversity and equality. We especially welcome applicants who are under-represented within the charity sector and want to build a team with a diverse range of perspectives, backgrounds and skills. You do not need to have lived experience, or direct knowledge of pituitary conditions – just empathy and an appetite to learn. We know that a diverse team is a strength, and we look forward to hearing from all interested applicants.
We invite all interested candidates to apply for the position. To ensure that your application is considered, we strongly recommend that you attach your Curriculum Vitae (CV) and a cover letter. These documents will provide us with a comprehensive understanding of your motivations for the role.
See attached application pack and please send a cv and cover letter (no more than 2 sides of A4), or film of an equivalent length which includes:
o Why you are interested in this role,
o How your experience or interest meets each point of the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Richmond & Hounslow Methodist Circuit is looking for a reliable and committed individual to support the life and work of our group of churches in SW London. They will play a crucial role in ensuring the proper organisation and management of our finances to enable our mission.
Key responsibilities:
- overseeing the Circuit’s day to day financial management
- supervising payroll and staff expenses
- financial reporting
- working with our accountants to produce annual accounts
- helping the Circuit to plan for the future
- advising on all financial matters
Benefits:
- £12,376 per annum based on 14 hours a week (£17.00 per hour; equivalent to £33,592 pa full-time)
- pension contribution of 6%
- working from home, with occasional in-person meetings
- flexible working
- 30 days a year annual leave (f/t equivalent, including bank holidays)
- annual leave increases with long service
- opportunity for additional hours, by mutual agreement
- supportive staff team
- helping local communities thrive and serve those in need
For more details, please see the detailed job and person specification, and the terms & conditions.
This is a new role for the Circuit, replacing a volunteer. In designing the position, the Circuit has aimed for maximum flexibility to secure the best candidate for the role. Initially, the person will need physically to attend some meetings to familiarise themselves with the Circuit's operations and ensure a smooth hand-over. For the right person, though, there will be considerable flexibility about how the duties are fulfilled in the longer-term. It is specifically expected that the role will allow for flexible scheduling to accommodate other responsibilities, including caring.
The Richmond & Hounslow Circuit comprises seven churches in southwest London. As with all Methodist circuits, these churches function autonomously yet collaborate closely in their ministry and mission efforts. The Circuit oversees joint resources, including staff and property. Presently, it employs four full-time ordained ministers, one full-time lay pastor, and a part-time administrator. As a part of the Methodist Church, its mission is “to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission”. To fulfil this mission, the Circuit fosters a broad spectrum of ministry within its congregations, focusing on worship but also engaging in outreach to the homeless, asylum seekers, new parents, and various other groups. Joining a welcoming team, the successul applicant will be a crucial part of an organisation committed to serving Christ and the community.
Closing date for applications: 10 May, 2024 (to begin work as soon as possible)*
* Please note that we will offer interviews earlier than the closing date for suitable applicants, so we strongly encourage you to apply as soon as possible, if interested.
The successful applicant will have the right to live and work in the UK. Although this post is home-based, the Officer will need routinely to attend meetings in London. Owing to the nature of the employment, we are unable to offer support in obtaining a working visa.
To apply, please send an expression of interest of no more than 500 words on how you meet the skills required for this post and a CV to Rev’d Geoffrey Farrar, Superintendent Minister, Richmond & Hounslow Circuit.
To respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
We are seeking an experienced leader with a deep commitment to care, creativity, curiosity and inclusion to work closely with the Chief Executive of this vibrant social enterprise. The COO will oversee the company’s systems, finances and HR, and further build on our person-centred organisational culture.
At 64 Million Artists we believe that everyone is creative and that when we are creative we can make positive change in our lives and in the world around us. Over the last 10 years we have built a thriving business and a team of 11 working across the UK embedding creativity in communities, workplaces and universities. We have built an inclusive workplace culture of our own working a 4 day week and taking August off.
This role will lead our efforts to embed equity and inclusivity in everything we do, managing and supporting our team, our culture and our processes.
If you are passionate about the power of creativity, believe in building teams rooted in care and mutual support and can demonstrate how this belief can continually improve the way we work, then this could be the right role for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Established in 1997, Jigsaw4u provide a range of services for children, young people and families experiencing complex social and emotional difficulties in South West London. Jigsaw4u has experienced considerable growth and development over the past several years, and this new role has been identified by the Board of Trustees and Chief Executive Officer to support Jigsaw4u’s position and aspirations for the future.
As a member of our Senior Management Team (SMT), you will help to deliver and shape Jigsaw4u's vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.
Under the direction of the CEO, the postholder’s areas of responsibility will be to:
- Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
- Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
- Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on children, young people and families affected by complex social and emotional difficulties.
- Work proactively and collaboratively to identify innovation and business improvement within the Service Management Team to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
- Play a full part in the development of the SMT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
- Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
- Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
- Support the CEO in funding and tender applications
- Support the CEO and fundraising team in generating income
As a member of the SMT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
Specific Responsibilities
To provide ongoing strategic development, support and administration for effective safeguarding in RDA by way of:
- developing and delivering the action plan and ongoing objectives from the BEF Audit/ Framework Plan and RDA Safeguarding strategy
- continuous improvement and relevance of all Safeguarding materials and resources, to ensure RDA UK’s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings
- handling communication of Safeguarding reports, concerns and requests for guidance from the RDA UK network
- Safeguarding Case Management support to Membership Services Manager and other RDA UK Safeguarding staff, as appropriate
- working collaboratively with the RDA UK Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network
- liaising with and advising other members of the RDA UK team and working groups on Safeguarding best practice, policies and requirements, including specific projects or events
- dealing promptly with enquiries received from RDA Groups about policies, procedures and training requirements/ needs and responding to any feedback given
- maintenance of the Safeguarding content on the MyRDA website, to ensure that it is current, clear and relevant
- providing RDA Groups around the UK with guidance, and signposting them to relevant providers of Disclosure Checks; ensuring policies and resources are kept up to date
- coordinating the delivery of regular accredited training courses (both in person and virtual) and training/workshops, in conjunction with regional trainers and relevant external bodies
- developing, maintaining and administering Safeguarding e-learning courses and materials
- provision of accurate data analysis, recommendations, updates and case management report statistics, for RDA UK Board
- acting as Safeguarding Lead at RDA National Championships and other key events, including responsibility for the duty phone
- acting as Safeguarding Lead at RDA National Training Centre
- ensuring related policies are adhered to including Health & Safety, GDPR/ Data Protection, Equality, Diversity & Inclusion etc.
To provide specific Membership Services support and administration, within the Membership Services Team, by way of:
- providing additional support for the Membership Services Team via the main 01926 492915 enquiry line
- Supporting with the coordination of the RDA UK Group Annual Return process in conjunction with Communications Team and Membership Services Administrators and providing ongoing related support and guidance to the RDA Groups
- taking the lead on Group Mergers/Closures/Incorporations and providing support and signposting for advice to any new groups in the process of opening, or enquiries from those interested in setting up a new group
- annual membership and insurance payments/renewals process in March/April each year and giving interim support and guidance
- supporting delivery of the Membership Services Survey
- assisting with wider policy review/development and standardisation/tracking, both on an expected annual and as-needed basis during the year
To be pro-active in communicating with RDA groups
- Listen to the achievements and / or concerns of individual groups
- Explain the ways in which National Office can support and enable each group to flourish and meet RDA UK and wider policies and requirements
- Visit groups to build and enhance relationships with RDA volunteers, to celebrate achievements, listen to feedback and encourage good practice
- Seek to promote more widely the best of what is achieved and recognise best practice
General
- To undertake such other duties as the line manager shall from time to time determine
- To be flexible in working from other offices in the UK as required for the effective delivery of the role
- To demonstrate the values and cultural aspirations of RDA in all work that is undertaken
- To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities undertaken
- To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself
Person specification
Essential Criteria
- Proven experience of implementing and delivering safeguarding policies and resources within a comparable environment (e.g. social care, education, youth or community work with young people/adults at risk)
- Proven experience of case management process from initial report/concern to conclusion
- Familiarity with Disclosure Check processes and requirements
- Experience of delivering and implementing safeguarding training and development
- Proven experience of working in a safeguarding advisory capacity. Experience of promoting the welfare of children and adults at risk, and/or holding a recognised Safeguarding qualification e.g. Designated Safeguarding Lead (DSL)
- Able to work independently with confidence
- Able to use initiative without close supervision, and able to effectively and proactively manage own workload
- Able to meet deadlines
- Ability to manage difficult, emotive and complex situations and cases
- Excellent planning and organisational skills
- Positive and calm approach and outlook
- Assertive
- Reliable and trustworthy
- Observes absolute confidentiality at all times
- Commitment to Equality, Diversity and Inclusion
- Desire to continuously improve own knowledge, awareness and training, and to support others in the same
- Excellent listening and empathy skills
- Ability to build trust and to motivate and enthuse others
- Excellent written and verbal communication skills, including a professional telephone manner
- Excellent interpersonal skills
- Ability to establish, sustain and disengage from relationships during case management, as necessary
- Presents and promotes a non-judgmental and ethical approach
- Empathy with aims and values of RDA
- Experience of working with volunteers
Desirable Criteria
- Up to date knowledge of current UK law and legislation regarding safeguarding of children and adults at risk, and related, recognised Safeguarding qualifications
- Good working knowledge of MyConcern case management software or similar
- Good working knowledge of MS SharePoint
- Use of databases
- Customer service experience
- Enjoys building professional relationships
- Some knowledge of equestrian world
- Knowledge of RDA structure
- Safeguarding Officer - Fixed Term Contract - one year
- To provide focused development and ongoing review of the RDA UK Safeguarding Strategy, in liaison with the RDA UK Board and relevant internal and external stakeholders, and to administer the ongoing development and delivery of safeguarding policies, resources and training to support RDA Groups and RDA UK staff in meeting statutory requirements.
Location: RDA National Office (Lowlands Equestrian Centre, Warwickshire)
Contract: Fixed Term Contract, Full time
Salary: £30,000 per annum
Contract: Full time - 37 hours per week
Benefits: Competitive
Closing date: 09-05-2024
REF-213 731
Haringey Migrant Support Centre is a community-based organisation, with over a decade of experience supporting migrants in Haringey and neighbouring boroughs. We provide free and professional advice, casework, referrals and signposting on issues relating to immigration, housing and welfare. We also have a Community wellbeing space and advocate for change through policy and campaigns work. HMSC has a staff team of 9 people. We are supported by a team of 40 volunteers.
We run a busy service which is responsive to a fast-changing environment. We are looking for an Operations Coordinator to lead on all aspects of the smooth running of the office, financial and organisational administration and premises management as well as taking a key role in our external communications.
The ideal candidate will enjoy working in a small, busy organisation, and must be confident taking a lead on their own work. You will be part of a committed and friendly team, with the opportunity to develop new skills, contribute to the organisation’s direction, and gain a thorough understanding of HMSC and the wider sector. This role will suit someone who is very well organised and values the importance of excellent administration and process management in underpinning the success of a people-facing community team. You will work at the heart of the organisation, and across different teams, to play a pivotal role in ensuring HMSC is able to assist hundreds of migrants approaching the service every year.
Working for HMSC: Staff terms and conditions include a supportive probationary period, contractual sick pay scheme, Pension scheme, and generous leave of absence allowances.
You can find out more about HMSC and the work we do on our website.
To apply, you will need to submit the application form by 9am on Monday 6th May. Late applications will not be accepted. Interviews will take place in the week beginning 13th May.
We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources on their website which may help in preparing your job application.
The client requests no contact from agencies or media sales.
Position Type: Permanent
Hours: Full time
Salary: £55,279 - £61,421 per annum plus benefits
Closing Date 12/05/2024
The Royal Society of Chemistry (RSC) is looking for a CRM Salesforce Manager to join us on a permanent basis.
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate.
Although this role is contractually based at our Cambridge office or London office, however we are currently embracing hybrid working, and therefore you will have the opportunity to also work mostly from a UK location other than this, as agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend our Cambridge and London offices and travel as required in their role. This role is expected to involve occasional UK travel and some flexibility to manage fluctuations in workload/programme priorities.
The role
We have embarked on a Digital transformation journey as a core pillar of our 5 year organisational strategy. The RSC has a publicly stated ambition to be a fully open access publisher by 2028, requiring a transformation in our B2B and B2C relationships. Salesforce CRM will play a significant role in supporting this shift.
This role will play an important role in developing our use of the Salesforce platform in a strategic and sustainable way, working with stakeholders to understand wants and needs in order to develop a vision, strategy and roadmap. Own the strategy and roadmap for the CRM at the RSC, including for the Salesforce platform.
As a CRM Manager you will maintain knowledge and awareness of the latest updates and releases to sure we are making good use of the platform in line with our business objectives. You will be able to shape and develop business opportunities, develop prioritised roadmaps and present to board level stakeholders to secure buy-in and approval for key initiative.
What we are looking for:
• Proven experience of CRM best practice and trends including Salesforce.
• Salesforce Administrator Certification/familiarity with Apex core concepts.
• Able to take a strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy; experienced in leading and delivering projects at both enterprise and operational level.
• Able to shape and develop business opportunities, develop prioritised roadmaps and present to board level stakeholders to secure buy-in and approval for key initiatives.
• Excellent interpersonal and communication skills - comfortable translating a non-technical brief into technical requirements, equally comfortable explaining technical information to non-technical audiences.
• Extensive knowledge of Salesforce platform including Sales, Marketing and Service Cloud.
• Experience administering a large Salesforce implementation ideally within a non-profit environment.
• Proven experience in negotiating significant contracts and managing key suppliers; maintaining supplier relationships and planning and deploying in-demand resource to optimum use.
• Excellent project management skills and knowledge of Agile work practices; ability to work in a fast-paced, agile environment.
• Excellent analytical and problem-solving skills.
• Experience of line management and staff development.
• Knowledge of database systems.
• Understanding of digital marketing.
A full job description is available here.
About the RSC
The Royal Society of Chemistry is a not-for-profit organisation whose mission is to advance chemical sciences. As a not-for-profit publisher, we reinvest surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place.
The RSC strives to continuously innovate its product and services to adapt to market and customer needs, maintain relevancy and diversify revenues from print journals. This requires a market-led and ‘outside-in’ thinking approach to product and service innovation.
Benefits
At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including:
• 26 days paid holiday per annum
• 35-hour working week with flexible options
• Enhanced parental leave
• Paid volunteering days
• Pension plan with up to 12% employer contributions (depending upon your contribution)
• Life assurance at four times basic annual salary
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
Apply for this job online.
You may also have experience in the following: CRM Manager, Salesforce, Customer Relationship Manager, Customer Relationship Management, CRM Executive, Customer Success Manager, CRM Marketing Manager, CRM Database Administrator, CRM Analyst, CRM, Data Analysis, etc
REF-213 694
Your role
Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you will bring delight to our donors by successfully dealing with their enquiries as their first port of call. You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in telephoning to get results in a customer care environment is highly desirable.
It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.
Further details can be found in the job description and person specification.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme , of which CMS is a member as part of our commitment to safeguarding.
The client requests no contact from agencies or media sales.