Volunteer service manager jobs in southwark, greater london

Team: Data & Analytics

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £42,750.72 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Data Integrity Officer:

• The Senior Data Integrity Officer is a key role in our Data & Analytics team and is responsible for managing Cat Protection’s supporter centric Extract, Transform, and Load (ETL) data loading system processes, ensuring timely processing, data governance compliance and following best practice.
• This role leads three Data Officers to improve our data architecture - increasing ingestion of data, building new import routines, improving and documenting dataflows and processes and automating as much manual processing as possible from numerous data sources.

About the Data & Analytics team:

• The Data & Analytics team are a department of 14 people in the Marketing & Income Generation directorate consisting of three sub-teams : data processing, data selections and data analytics.
• The data processing sub-team are responsible for importing supporter data into our main CRM from numerous different data sources and developing the import routines to do so, they are also responsible for data integrity; ensuring data is accurate and up to date, and maintaining our single customer and supporter view.

What we’re looking for in our Senior Data Integrity Officer:

• Significant experience working with a CRM system and database
• Experience of using ETL (extract, transform, load) import tools for example Blender
• Leading on projects to build and improve inward data flows and processes
• Proven experience of measuring and improving data quality, through development of documentation, validation rules and data cleaning
• Knowledge of fundraising CRM database for example Care, Dynamics or similar
• Excellent knowledge and understanding of data protection legislation including GDPR and PECR

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 14th July 2025

Video Screening: Late July 2025

Virtual interview date: August 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Video screening

3. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

In recent years, CCT has experienced great success in applying to grant funders, including Trust and Foundations, Landfill Communities Fund, and the National Lottery Heritage Fund. 

CCT’s 2025 -30 strategy focuses on delivering conservation projects across our estate and securing income from grant funders will be crucial.  We will also work with local communities to address smaller conservation projects via the Community Initiative Framework.

The Grants Officer will research and identify relevant funding opportunities, build a healthy pipeline, and submit applications for project funding to meet fundraising targets during an exciting period of growth.

There will be requirement for occasional travel for project visits and team meetings. 

How to apply

If you would like to apply for this role, please visit our recruitment portal. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.

Please note direct applications via email cannot be accepted for this role; only applications submitted through our recruitment portal will be considered.

The closing date for receipt of applications is 8am on Monday 21st July

 There will be a two-stage interview process with first stage taking place online on Monday 4th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

The second stage will take place on Wednesday 6th August 2025 and will be held online.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

SMART is hiring! We have a vacancy for a one year maternity cover contract, for a part time mental health Community Navigator. The Navigators support people with serious mental illness, with a range of issues including: housing, benefits, finance and social isolation.

We offer a friendly, collaborative, hybrid and integrated work environment in partnership with the NHS and other voluntary sector services, as well as a pension program, 28 days annual leave (pro rata for a part-time role), employee led HR processes and a competitive salary.

Ideally you will have experience of working within mental health/vulnerable adult services, working within multi-disciplinary teams, knowledge of the issues people face with housing/benefits etc and liaising with other services and professionals on service users behalf. 

The part-time role can be flexible to suit your needs, and can be worked over 3-5 days. We can discuss your preference at the interview stage. 

Application Deadline: 12th July at 23:30. PLEASE NOTE: We may interview before the closing date if we receive enough suitable applications

Feedback: Unfortunately, we are not able to give feedback to candidates not shortlisted. If you have not heard from us within a week of the closing date, please assume your application has not been shortlisted at this time.

Operations Support Coordinator

Team: Operations Support 

Hours: 4 days (30 hours) per week (hours/days by agreement)

Location: Hybrid – minimum 1 day per week in our Holborn, London office. The rest of the week can be worked remotely

Report to: Operations Support Team Manager

Starting salary:  £23,809.50 pro-rata

Application Closing Date: 20/07/2025 (23:59)

Interview date: 30 July 2025 – in-person at our Holborn, London office.

Starting date: ASAP

Contract: permanent 

About GoodGym:

GoodGym is a multi-award winning social enterprise that connects exercise with volunteering. Across 65 cities and boroughs its members run to help isolated older people and community projects. It’s shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks. GoodGym’s impact and activity continues to grow and this role is crucial in enabling GoodGym's sustainable future. For more information, please visit www.goodgym. org

Job Purpose

As part of GoodGym's Operations Support Team, you will play a key role in coordinating volunteers to provide practical and social support for older people across the UK. 

The crucial part of this role will involve supporting volunteers and beneficiaries throughout processing and confirming mission requests for practical tasks and monitoring and supporting befriending pairings. 

You will also work as part of project teams making changes to improve our processes. And you will collaborate with and support colleagues across the organisation.

The ideal candidate will have experience in digital administration, working with volunteers and vulnerable people, and should be comfortable working on different projects simultaneously.

Responsibilities

Primary Responsibilities

Office Management

• Providing phone and email support to our members, referrers and beneficiaries

Volunteer Support

• Acting as the first point of contact for volunteers, whether over email or over the phone; supporting them on either social visits or missions, troubleshooting and resolving issues where necessary, maintaining complete volunteer records and reporting to the Operations Support Team Manager if any safeguarding issues/allegations are made in line with GoodGym’s Safeguarding Policy
• Providing administrative support for missions, including but not limited to: communicating with referral partners, screening and listing missions on the GoodGym website, confirming missions with beneficiaries on the phone and ensuring best safeguarding practices are upheld
• Supporting volunteers through the process of DBS applications, checking references and making judgement calls on volunteers’ suitability for the volunteer role
• Supporting, in a respectful and trusting manner, a long-standing team of operations support volunteers who work with us

Relationship Management

• Communicating with potential and existing referral partners over the phone and via email, answering questions about GoodGym and providing technical support as and when necessary

Other Responsibilities

• Contributing to the development of the Operations Support Team and respective processes and policies
• Working collaboratively with other internal departments

Person Specification

Knowledge

• An understanding of the needs of older people and volunteers
• Awareness of services available to older people (desirable)

Skills and abilities

• Excellent verbal communication skills, particularly over the phone
• Excellent written communication skills
• Excellent organisational and multitasking skills and ability to prioritise workload 
• Excellent attention to detail and problem-solving skills
• Ability to collaborate with team colleagues
• Ability to work with minimum supervision and under own initiative
• Ability to provide information, advice and assistance appropriately, to volunteers and older people who use GoodGym’s services
• Empathetic and able to build supportive relationships with people from a variety of backgrounds
• Proficient with Google Workspace, Google Drive, and able to pick up new systems quickly
• Comfortable using multiple online programs simultaneously

Experience

• Experience of volunteering
• Experience of working with and managing confidential information
• Experience of working with or supervising volunteers (desirable)
• Experience of dealing with a busy or shared inbox (desirable)
• Experience managing relationships with a variety of internal and external stakeholders (desirable)
• Experience of DBS check process (desirable)
• Knowledge of safeguarding in relation to the protection of vulnerable adults (desirable)

Why join us?

• Be part of our important mission to bring communities together and reduce loneliness and isolation. 
• GoodGym is a scalable approach to tackling major social issues and you’ll play a key role in it
• Friendly, positive and supportive team with a genuine purpose
• Growing organisation with national reach at a pivotal point of change
• 25 days holiday + bank holidays
• Central London location;7th Floor, 33 Holborn London, EC1N 2HT, 
• Flexible working- minimum 1 day per week in our  London office in the Holborn area
• Regular in person socials over the year

How to apply:

We use an application form to ensure that our recruitment process is fair; it allows us to look at all applications in the same format and to remove fields that might lead to bias when we are reviewing applications. 

If you have questions before applying, you can email our Operations Support Team Manager

via missioncontrol@goodgym. org

We are looking for the best people to help us provide support to millions of people affected by loneliness in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, sex, gender identity, disability, age, nationality, religious or philosophical belief, age, sexual orientation, educational attainment, family status, trade union activity or any other factor. We see diversity as strength and want everyone to be able to be their whole selves at work.

We have a code of conduct in place, and are committed to creating a culture where everyone feels safe and respected.

The information collected during our recruitment process is only used for monitoring purposes to assist us in analysing the profile and make up of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check we are complying with the Equality Act 2010 and with our own Equality Opportunities and Diversity policy.

Do you believe in the power of people to drive local change? Are you passionate about health equity, community connection, and championing resident voices?

We’re looking for an experienced and creative Community Development Co-ordinator to bring our Highgate Newtown Community Champions programme to life.

As Community Development Co-ordinator, you’ll lead the delivery of a vibrant, resident-led health and wellbeing programme across Highgate Newtown and nearby estates. Working closely with local volunteers (Community Champions), residents and partners, you’ll co-produce a wide range of weekly activities that tackle health inequalities, strengthen community ties, and amplify local voices. Activities could include mental health workshops, family play sessions, health information pop-ups, gardening projects, and community cafés - no two weeks will look the same. You’ll recruit, support and nurture a team of passionate volunteers, ensuring they grow into confident community leaders.

A key part of the role involves building strong relationships with local services, schools, faith groups and community venues, and making sure resident feedback shapes everything we do. You’ll coordinate themed campaigns, facilitate listening sessions, promote the programme creatively across the estates, and track the outcomes and stories behind our impact. This is a hands-on, outward-facing role requiring creativity, adaptability and strong organisational skills. We’re looking for someone who is a natural facilitator and relationship-builder, with a passion for health equity and social justice. Based at Highgate Newtown Community Centre, you’ll also be regularly out in the neighbourhood - walking, talking, connecting, and helping residents lead change where it matters most.

About the role

You’ll lead the coordination and delivery of a vibrant, resident-led health and wellbeing programme across Highgate Newtown and surrounding estates. Working alongside local volunteers (Community Champions), residents and partners, you’ll co-produce weekly activities that tackle health inequalities, build community connections, and amplify local voices.

From mental health workshops to family play sessions, health info pop-ups, community cafés, gardening projects, and seasonal events, no two weeks will look the same. You’ll nurture volunteer leaders, build partnerships, and ensure resident feedback drives everything we do. This is a hands-on role with space for creativity, innovation, and real local impact.

What you’ll do

• Recruit, train and support a team of passionate Community Champions
• Deliver weekly activities that support wellbeing, connection and access to services
• Coordinate themed health campaigns and estate-based events
• Facilitate community voice panels and listening campaigns to gather insights
• Build strong partnerships with local services, schools and faith spaces
• Promote the programme creatively across estates – from WhatsApp to window posters
• Track outcomes and share the story of local impact

About you

We’re looking for someone who is:

• A brilliant community organiser with a track record of co-production
• Passionate about health and social justice, with knowledge of health inequalities
• An excellent people-person – great at relationship building, facilitation and motivation
• Organised, proactive and confident managing multiple projects
• Experienced working with diverse communities, ideally in Camden or similar areas

Bonus if you have:

• Training in MECC, Mental Health, or First Aid
• Experience in grassroots comms or digital community-building
• Links to Highgate Newtown or surrounding neighbourhoods

Where you’ll work

Your base will be Highgate Newtown Community Centre, with activities across:

• Whittington Estate
• Brookfield School
• Estate green spaces and local TRA halls
• Churches, mosques and community rooms

You’ll be out and about in the community – walking, talking, listening and delivering.

Why join us?

You’ll be joining a growing borough-wide movement of Community Champions helping to shape healthier, more connected neighbourhoods from the ground up. This is your chance to lead a programme that’s truly community-powered and make a difference where it matters most.

To find out more and apply, please visit our vacancies page.

Closing date: Midday on Monday, 21st July 2025.

First interviews: Thursday, 24th of July 2025.

Second interviews: Thursday, 31st of July 2025.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role will be key in embedding a culture of continuous development that supports Independent Age’s strategic priorities. You’ll have a variety of responsibilities, from helping design and deliver learning initiatives to supporting evaluation and overseeing training administration. You’ll have opportunities to be creative, contribute to projects and work with colleagues across the organisation.

You should have proven success of designing, developing and delivering inclusive and engaging training resources and interventions, both face-to-face and virtually. You should also have strong skills in communication, organisation and evaluation. You should have experience in sourcing learning and development solutions, building relationships and in applying learning theory.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a part-time role, 21 hours per week, for a fixed term of 6 months.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. 

Closing Date: Monday 7 July 2025 11:59pm

Interview Dates: Week commencing 14 July 2025

Job overview

Becoming the Head of Principal Donors at the Cherie Blair Foundation for Women is a fantastic opportunity to be part of lasting progress for women across the globe, ultimately contributing to a fairer, more equal and prosperous world.

You will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team, the CEO and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.

We are seeking an exceptional relationship manager who thrives on external engagement and networking with key stakeholders. You will have a proven track record of establishing and managing global communities of HNWIs and fundraising volunteers, raising high six figure or seven figure donations annually.

In this role, you will be responsible for over £1 million of unrestricted income critical to delivering the Foundation’s goal of reaching one million women entrepreneurs. You will deliver excellent stewardship of our existing donors and cultivate new prospects.

Overview

Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.

NEL Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.

We are recruiting a Maternity Lead who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.

The role of MNVP Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.

This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.

The membership of the MNVP includes:

● Women, birthing people and families from a diverse range of backgrounds.

● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.

● Nurses, midwives, health visitors, doctors and managers.

This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.

As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.

Job Title: Chief Operating Officer (COO)

Location: Remote (UK-based preferred)
Travel: Travel to Calais and UK operational sites required
Contract: Full-time, permanent
Salary: £40,000 per annum
Deadline to Apply: 16 July 2025
How to Apply: Please submit your CV and a cover letter outlining your suitability for the role and motivation for working with Care4Calais.

About Care4Calais

Care4Calais is a volunteer-led humanitarian charity providing essential aid and support to refugees and asylum seekers in Northern France and across the UK. Founded on principles of dignity, compassion, and solidarity, we are committed to creating a fairer, more inclusive society for those seeking refuge.

From providing warm clothing, English classes to legal access, education, and social support, we work tirelessly—through a network of grassroots volunteers and a small, dedicated staff teams—to deliver life-changing help to displaced people. With operations in Calais, Dunkirk, and over 70 locations in the UK, our impact is wide-reaching and continually growing.

About the Role

We are seeking an exceptional Chief Operating Officer (COO) to lead and oversee the strategic delivery of Care4Calais’ operational (direct aid provision) work across all regions. This is quite a newly created role that will play a central part in shaping the charity’s growth, resilience, and day-to-day effectiveness—ensuring our humanitarian aid reaches those who need it most.

The COO will work closely with the CEO, Senior Leadership Team, and Trustees, to develop internal systems, guide operational teams, maintain consistency across all projects, and strengthen our digital communications, training, safeguarding, and volunteer engagement. You will also play a key leadership role in fostering innovation, implementing policy, and coordinating multi-regional delivery across the UK and Northern France.

This is a remote-based role, but regular travel to operational sites in Calais and around the UK is essential to ensure quality, cohesion, and morale across our field teams and volunteer network.

Key Responsibilities

➣ Strategic & Operational Leadership

• Oversee the delivery of all operational activities across the UK and French field sites, ensuring they align with Care4Calais’ mission, values, and strategic goals.

• Lead and support UK Field Operations Managers and France Operations Coordinators in planning and executing aid distributions, support services, and community engagement.

• Monitor performance across regions, using data and feedback to drive improvements in impact, efficiency, safety, and volunteer satisfaction.

➣ Volunteer Coordination & Digital Community Oversight

• Supervise volunteer communication channels, including Facebook groups, WhatsApp chats, and other platforms, ensuring all messaging is consistent, safe, and in line with our organisational tone and values.

• Support the recruitment, onboarding, training, and retention of a diverse and inclusive volunteer base.

• Work daily with Field Operations Managers to provide hands-on guidance, motivation, problem-solving and support for regional leads and volunteer teams.

➣ Training, Safeguarding & Compliance

• Develop, maintain, and implement comprehensive training programmes for volunteers to ensure service quality, safety, and dignity for people seeking asylum.

• Ensure that safeguarding policies are understood by all team members, staff and volunteers alike, and rigorously implemented, acting as a point of escalation for issues that arise.

• Oversee incident reporting processes, risk assessments, and other compliance-related procedures to safeguard both volunteers and people seeking asylum.

➣ Organisational Development & Governance

• Contribute to strategic planning and policy development with the CEO, and SLT.

• Identify opportunities for innovation in service delivery, volunteer management, and infrastructure.

➣ Field Engagement & External Representation

• Conduct regular visits to UK and French operational sites, meeting with local teams, assessing needs, and providing in-person leadership and support.

• Represent Care4Calais in meetings with partner organisations and local authorities, and at public events.

Person Specification

Essential

• Demonstrable experience managing multi-site teams.

• Strong leadership, organisational and communication skills, with the ability to delegate effectively and manage competing priorities.

• Deep understanding of issues affecting asylum seekers, displaced people, or those facing immigration challenges.

• Commitment to anti-racism, inclusivity, and the promotion of human rights.

• Ability and willingness to travel frequently to field operations across the UK and Calais.

Desirable

• Proven experience in a senior operational, COO, or equivalent leadership role within the charity, humanitarian or grassroots community sector.

• Experience working with refugee communities or within the UK asylum system.

• Understanding of safeguarding, compliance, and humanitarian best practices.

Equality & Safeguarding

Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of immigration system.

All appointments are subject to enhanced safeguarding checks.

Lived Experience Inclusion

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment).

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

Job Title:              Family Activity Co-ordinator

Reports to:           Head of Family Support

Full Time:               37 hours per week

Start Date:            September 2025

Location:              Home based within England or Wales

Salary:                    £26,500 p.a.

Are you interested in working for an organisation making a real difference to the lives of blind and partially sighted children, young people and their families?

Here at the Royal Society for Blind Children we believe that every blind and partially sighted young person should have the chance to live life without limits. Our values of Trust, Energy, Ambition, and Motivation underpin everything we do, and by giving children and young people the essential skills to take control of their life, they can unleash their true potential.

We have a new and exciting Family Activity Co-ordinator role available that will be instrumental to RSBC reaching even more children and families right across England and Wales. You’ll be working with a fantastic team focused on Family Support, and have the opportunity to create real impact for vision impaired children and their families.

The main purpose of the Family Activity Co-ordinator role is to:

· Organise quality, evidence led family activities for families with vision impaired children, that ensure RSBC is a consistent support for families throughout their journey with sight loss.

· Develop a comprehensive programme range of workshops and groups ensuring that these are co-produced and evidence based with VI children, young people and their families.

· Co-ordinate a range of groups, workshops and family events both online and in person across England and Wales, including effective promotion of those activities, ensuring RSBC reach even more families and improving current engagement.

The ideal candidate will be a highly organised individual with a real passion for making a difference for vision impaired children and their families.

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, and season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

For further details on the role, please refer to the Job Description and Person Specification.

Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec

Closing date: 21 July 2025

Interview: week commencing 11 August

To apply you will need to have the right to work in the UK

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892

The Digital Inclusion Worker will be responsible for providing targeted one-to-one digital support and delivering workshops to both disabled and non-disabled residents of Enfield, helping them to improve their digital skills. This will be achieved through the delivery of tailored training and learning programmes designed to promote digital inclusion. The Digital Inclusion Worker will also involve residents in the co-design of the project, network with community groups and partner organisations, support the recruitment of volunteers, troubleshoot technical challenges faced by residents, and assist ECP’s Project Manager in producing key performance indicators (KPIs) and progress reports.

The Digital Inclusion Worker will have extensive Digital Inclusion knowledge to:

• Manage the Enfield Digital Champions (Volunteers) project ensuring adherence to compliance, health and safety matters, and quality assurance.
• Support the recruitment of Digital Champion volunteers to sustain and enhance a network of 10 digital champions per year delivering support and skills training in Enfield.
• Provide training and development opportunities to volunteers to sustain interest and enhance skills.
• Manage the programme of digital skills workshops and work with ECP Project Manager to on-board new locations for groups/sessions.
• Host Bi-monthly network sessions for all champions and provide appropriate related 1:1 support, as required.
• Create bespoke workshop material based on resident top learning priorities.
• Provide digital skills training to Enfield residents to allow them to confidently access the internet to improve social, economic and health opportunities.
• Support the recruitment of volunteers (with help from other partners orgs) from the Enfield community to build intergenerational learning and broaden the project's scope.
• Create bespoke workshop material based on resident top learning priorities.
• Troubleshoot any issues with Digital Champions.
• Determine extra requirements, such as employment support, broadband or benefits for targeted content development supported by ECP’s Community Hub team.

Key Responsibilities

• Deliver tailored digital inclusion workshops to groups and individuals to improve Enfield resident digital skills and knowledge.
• Provide training and a learning programme to enable residents to be digitally included.
• Network with residents to help shape the content and project.
• Support the recruitment of Digital Champion volunteers to assist in the development of the project.
• Troubleshoot for residents encountering issues and technological difficulties.
• Create reports and key performance indicators

Enfield Digital Support:

• Ensure digital needs of residents are met by designing and planning appropriate digital inclusion resources.
• Deliver bespoke digital inclusion workshops to Enfield residents to allow them to become digitally included.
• Supervise digital skills workshops/clinics hosted by Partners that you identify as well as ‘new starter’ volunteer sessions.
• Represent Digital Champions at key digital events / network meetings (e.g., Digital Inclusion Forum) Organise and attend in-person stall to promote digital inclusion services at agreed Enfield Community Events.

Coordination of promotional in-person events/activities:

• Organise and attend promotional events (space, stalls, activities, materials…etc)
• Organise branded promotional materials alongside ECP’s Community Hub team as well as welcome pack/materials for volunteers.
• Prepare article/material for ‘Get Online’ Week and other digital inclusion events.
• Prepare case studies that will demonstrate impact and support drafting of promotional materials.
• Engage with Digital Champions and residents to provide quality assurance/feedback and case studies.

Reporting on the impact of the Digital Advice Network Enfield (DANE).

• Work with the ECP Community Officer and Project Manager to develop mechanisms for identifying and tracking benefits realisation.
• Gather data on DANE Digital Champions and help to complete reports/analysis of impacts alongside ECP’s Project Manager and Data Administrator.
• Provide updates to ECP Project Manager.
• Co-Produce quarterly reviews, reports and KPIs.
• Carry out satisfaction surveys to monitor the project.
• Monitor the equipment required to deliver the project.

Other:

• Attend staff and external meetings as and when required
• Attend staff training as and when required.

Skills and Abilities

• Exceptional problem-solving skills.
• Strong relationship building skills, building a collaborative culture.
• Proficiency in methods of co-creation and co-production.
• Excellent communication and interpersonal skills, (oral, written and presentation)
• Ability to respond to and plan digital inclusion solutions resulting from collaboration with residents and colleagues.
• A proven ability to drive change.

Personal Specification:

Essential:

• Working on a one-to-one basis with a vulnerable and isolated client group.
• Delivering digital inclusion activities either in groups or individually.
• Maintaining paper and electronic records and statistical data.
• Co-ordinating volunteers to deliver activities.
• Maintaining paper and electronic records and statistical data (supported by ECP’s Project Manager and Data Administrator).
• Delivering training to others.
• Providing high quality and fast-paced custo

Assistant x 2

1 x to the CEO | 1 x Communications & Helpline

Location: Hybrid – working from home, with at least 1 day a month working in London.

Contract: Full-time (35 hours per week).

Salary: £25,000 per annum

We’re looking for two enthusiastic, ambitious and organised individuals to join our team as Assistants, each supporting a different area of the charity. One role will provide high-level support to our Chief Executive Officer (CEO), while the other will focus on helping our Communications and Helpline team deliver their vital services. These are excellent opportunities to work at the heart of a charity that is committed to creating a dyslexia-inclusive society.

About the roles

Executive Assistant

This role will support the smooth day-to-day functioning of the CEO’s office, helping manage key processes, communications, and external relations. You’ll be central to diary coordination, board support, stakeholder liaison, and financial administration, contributing to strong governance and strategic delivery.

Key responsibilities include:

· Managing the CEO’s diary, inbox, travel and meeting logistics

· Preparing board papers, agendas, minutes, and reports

· Liaising with stakeholders and trustees

· Supporting advocacy and public affairs activity (e.g. parliamentary events)

· Helping with financial admin tasks such as raising invoices and supplier forms

· Providing wider administrative support to the senior leadership team as needed

This role would suit someone confident in managing sensitive information, working to tight deadlines, and liaising with senior contacts across the charity and beyond.

Communications & Helpline Assistant

This varied and rewarding role provides hands-on support to our helpline and external communications work. You’ll be helping our volunteers offer accurate and empathetic support to the public while also assisting with digital content, social media and outreach campaigns.

Key responsibilities include:

· Supporting helpline volunteer coordination, training and performance

· Helping develop and maintain helpline resources and records

· Creating and publishing content for our social media and website

· Supporting email marketing, digital analytics, and campaign promotion

· Assisting with press releases, stakeholder communications and events

This role is ideal for someone who enjoys helping people, has strong communication skills, and an interest in digital content and community engagement.

What we’re looking for (both roles)

· Excellent organisational, administrative and multitasking skills

· Demonstrable experience in a similar job

· Excellent written and verbal communication abilities

· A friendly, proactive, can-do attitude and attention to detail

· Confidence using IT systems, including MS Office and databases

· Ability to work independently and collaboratively in a small team

· Discretion when handling sensitive or confidential information

The following is also highly desirable - experience in a charity setting, knowledge of dyslexia/neurodiversity, and familiarity with tools like Xero, Canva, or WordPress (depending on the role).

Please view the job descriptions for additional information.

Why join us?

At the BDA, we are passionate about making the world more inclusive for people with dyslexia. You’ll join a friendly, supportive team where your work makes a real impact. Whether supporting our CEO’s strategic aims or helping deliver services to the public, you’ll be contributing to lasting change.

Closing date – 15 July 2025. Please note, we reserve the right to close these vacancies early if we receive sufficient applications for the roles. Therefore, if you are interested, please submit your application as early as possible.

This is an exciting opportunity to lead our Alumni Engagement team who provide support to an alumni base of almost 40,000 contactable alumni of the Sutton Trust programmes. These are generally young people from lower socio-economic backgrounds who move into highly competitive universities, courses and careers. The alumni community has grown rapidly over the past 3 years and now expects around 6-7000 new alumni to join each September. Engagement covers supporting their transition to university and into the workplace through communications, events and programmes. It also spans alumni volunteering, our Alumni Leadership Board, and working with our Development team towards alumni giving.

The role is dynamic and diverse, requiring you to be able to think strategically whilst devising and delivering on operational delivery plans, and we are looking for a confident and experienced team leader during a period of maternity leave.

This role is part of the Programmes Leadership Team and will work closely with the Director of Programmes, Head of Employability Programmes and Head of University Access & Digital on shaping the strategic direction of the team and its programmatic work. The role will also connect closely to the work of the Development Team as we look to devise and implement a segmented alumni giving scheme, as well as the Communications and Policy team, and may evolve to take on new projects over time.

Main duties

• Strategic leadership to alumni engagement, including:
  • Embedding alumni relations and programming across the organisation, ensuring alumni are considered or involved in all areas of the Trust’s work
  • Managing budget and project timelines to ensure projects are delivered effectively
  • Working with the wider programmes team to ensure a smooth transition for Sutton Trust beneficiaries between programmes and the alumni community

• Alumni Engagement and Volunteering:
  • Refining and communicating the alumni strategy across the Trust and to donors and external stakeholders
  • Growing the Sutton Trust alumni network and developing a long-term strategy for alumni engagement, including communications and events, identifying key areas of focus and setting out benchmarks and KPIs
  • Overseeing a suite of volunteering opportunities for alumni to give back to, and represent the Trust in (for example on programmes, with our funder base, in our research and policy work, or to benefit the alumni community)
  • Managing the online alumni platform (STA) and its integration with other platforms .
  • Overseeing the recruitment to and engagement of the Alumni Leadership Board and new Changemaker/Ambassador programme to build on our advocacy work, and ensuring effective engagement with the work of the Trust and the wider alumni community
  • Ensuring that the above complements a long-term plan which would enable alumni to fundraise for the Trust or make donations in support of the Trust

• Programme management and Alumni Support:
  • Support delivery of access to the workplace and employability programming for alumni alongside the Head of Employability Programmes
  • Overseeing the delivery of bursary support programmes (including the Opportunity Bursary funded by JP Morgan) by the Alumni Programmes Manager from recruitment to evaluation and reporting
  • Overseeing the delivery of a series of employer-led events (working with employer-facing colleagues across the Trust) across a range of industry sectors that support student access to workplace opportunities, and the chance to build employability skills (such as networking / interview skills etc)
  • Overseeing the development of content and activities to support young alumni transitioning to HE
  • Overseeing the evaluation and scoping for potential growth for alumni-alumni mentoring with the Alumni Connect programme (piloted in Spring 2025)
  • Ensuring appropriate systems and processes are in place to manage programmes and events for alumni

• Alumni Giving and Relationship Management
  • Working closely with the Development team to provide support for key funding partnerships including those that directly fund/ work with the Alumni team.
  • Working with the Director of Development/ Head of Philanthropy to input into a new strategy to build funding from our alumni
  • Working with the Development team to implement an ongoing segmented fundraising communications plan to build awareness of our need for funding and directing alumni to appropriate giving schemes depending on their life/career stage
  • Identifying potential mid to high level alumni donors and working with the Development team to cultivate
  • Representing the Trust and facilitating introductions via senior alumni for new and potential employer or delivery partners

• Team Management:
  • Leading the alumni team to ensure effective engagement of our alumni community, including line management responsibility, team meetings, pastoral support and appraisals
  • Line managing, motivating and proactively supporting the Alumni Programmes Manager and Senior Alumni Officer in their professional development
  • Working with Director of Programmes and Heads of Programmes on team management, culture and long term planning
  • Working across the organisation on cross-team projects, such as with the employer working group, youth voice, Changemaker pilot, alumni giving, and STO/STA platforms strategy.
  • Member of extended-SLT

• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Professional experience of alumni relations, or managing other similar membership communities, ideally within the education or charity sector.
• Has experience working within or an understanding of the not for profit sector and/or the education sectors;
• Experience of developing strategies, frameworks and operational plans to support alumni relations, programmes and events for young people, or equivalent
• Strong understanding of databases, data processes and experience using a CRM (ideally Salesforce)
• Experience in project management, monitoring and evaluation, managing budgets, financial control and administration
• Building relationships with significant, diverse stakeholder groups
• Experience of managing volunteers and volunteer stewardship
• Excellent verbal and written communication and strong analytical skills
• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
• Working collaboratively across teams and within a small team
• Line management and leadership of a small team
• Adapting to new opportunities and trialling new initiatives
• Personable, flexible and discreet; able to fit in to a small team

We are also looking for an individual who:

• Has experience of building philanthropic support through alumni
• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has excellent attention to detail;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• • Contract: 13-month Fixed-term Maternity cover contract starting November 2025. Our ideal dates are from 1 November 2025 – 30 November 2026, however we can be flexible if needed for the right candidate.
  • Salary: £60,000-£64,000 per annum
  • Working location: Minimum of 2 office days per week
  • Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
  • Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
  • DBS check will be required

Interviews

Applications should reach us by midnight, Sunday 20th July, with first round interviews held over Zoom on Tuesday, 29th July, and second round interviews held at our London offices on Tuesday, 5th August.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

About the Minster Centre

The Minster Centre is a registered charity and company limited by guarantee that provides training in psychotherapy and counselling and an affordable therapy service.

It was founded in 1978 as the first Integrative psychotherapy and counselling training in the UK and is a leading psychotherapy training institution. Now based in Queens Park, NW London, it runs training ranging from open access introductory courses to post-graduate degrees validated by Middlesex University. The Minster Centre caters for around 300 diploma and MA students each year. It is registered with the Office for Students.

The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training.

The Centre has an annual turnover of £1.8 million and over 80 staff, most of whom are part-time. For further information about the Centre please visit the Minster Centre website

Role purpose

The Minster Centre is seeking to develop and further professionalise its operations and is recruiting to a new Head of Finance role. This is a part-time, flexible role for two days per week in the first instance. Some time in the office will be needed to work alongside other staff and key stakeholders – this can be managed flexibly alongside working from home. The role would therefore suit someone who wants to balance an interesting and senior role alongside other responsibilities or interests.

The Head of Finance will oversee the financial operations of the charity, owning and ensuring compliance to financial policies and procedures. You will provide strategic financial guidance to the Management Committee and contribute to the delivery of the charity’s financial strategies.

Early priorities will be:

• A review of existing financial policies and procedures to support the ongoing effective running of the charity.
• Working with the Lead team to ensure the charity’s finances are sustainable long-term

A full job description and person specification is available in the Recruitment Pack at the bottom of this page.

Terms and conditions

Salary: Pro rata, £55,000 FTE

Hours: 14 hours per week in the first instance, hybrid working. Exact hours open to negotiation. Some flexibility will be required to attend key meetings.

Contract: Fixed term appointment to end July 2028, in the first instance.

Holidays: 33 days including bank holidays, pro rata

Key working relationships: Management Committee (4 staff who collectively lead the organisation). This post will report to that Team and be line managed by one of them), Finance Administrator, HR and Governance Manager, Quality Manager and Registrar.

How to apply

Please apply using the application forms with a covering email to Afua Pierre by 12 noon on Thursday 17th July, however we reserve the right to close the recruitment process once we have received sufficient high quality applications.

For further information please contact the Director, Lissie Wright by email to arrange an informal conversation.

We particularly welcome applications from people from underrepresented groups, including people from global majority communities, the LGBTQIA+ community, care leavers, people with disabilities and people from other minorities.