Volunteer services officer jobs in manchester
Position title: Operations Officer
Reports to: Director of Operations
Direct reports: None at present. Operations Assistant in the future, subject to funding.
Key stakeholders: Director of Operations, Finance Manager, Communications Manager, Membership Manager, Director of Income and Investment, UKMSA team, volunteers
Location: Remote (with occasional UK travel)
Salary: Level 3 – £30,000-£35,000
The Operations Officer is a vital enabler within UK Men’s Sheds Association (UKMSA), supporting the Director of Operations and wider team to ensure that internal systems, communications, and events run smoothly and effectively. Operating as a competent professional with minimal supervision, the postholder brings a practical, solutions-focused mindset to help our staff and volunteers navigate UKMSA with confidence and ease.
Acting as both a systems fixer and first point of contact, the Operations Officer handles incoming queries, whether by phone, email, or other channels, making sure they reach the right person quickly and are followed up appropriately. They take ownership of the “how”, for example, ensuring platforms like SharePoint are clear and usable, templates and resources are easy to find, and everyday processes feel intuitive and joined-up.
They also play a key role in supporting the delivery of UKMSA events, helping to coordinate logistics, manage information, and ensure all activities are well-organised, inclusive and aligned with UKMSA’s values. Proactive in spotting friction points across systems and operations, they resolve them constructively and collaboratively, always aiming to make things easier for others.
This role will suit someone who is calm under pressure, friendly, and unflappable; someone who brings patience and clarity when others feel frustrated, and who sees their job as enabling others to succeed. A natural organiser with a service mindset, the Operations Officer keeps things moving, keeps people informed, and brings a steady hand to the fast-paced, values-led environment of UKMSA.
Key responsibilities:
1. Support to the Director of Operations
· Provide flexible and proactive administrative support to the Director of Operations across a range of operational functions.
· Maintain and update Breathe and all HR records and internal trackers, ensuring information is accurate, current, and securely stored.
· Assist with project coordination, document preparation, supplier management, and other operational tasks as delegated.
· Ensure tasks are completed in a timely and organised manner, helping the Director manage priorities and maintain momentum.
2. Systems and process support
· Help the entirely remote staff and volunteers navigate UKMSA’s systems and tools (for example, platforms like SharePoint) with clarity and confidence.
· Work with other UKMSA staff to make systems more straight-forward. For example, work with the Finance Manager to help volunteers find easier ways to claim expenses.
· Act as a practical, approachable source of support for system-related queries, ensuring others can easily find what they need to do their job. Adapt systems considering their experiences.
· Identify pain points in internal processes and work constructively with others to improve them, streamlining structures, simplifying workflows, and keeping things running smoothly behind the scenes.
· Maintain and update shared systems and spaces to ensure they are accessible, user-friendly, and fit for purpose.
3. First point of contact
· Receive, triage and manage incoming phone calls, emails, and letters to UKMSA, ensuring they are passed on promptly and appropriately to the right member of staff or volunteer.
· Maintain clear systems for logging, redirecting, and following up on incoming queries to support accountability and responsiveness.
· Identify and suggest ways to make it easier for people, both inside and outside the organisation, to get the information or help they need efficiently. For example, work with the Membership Manager and Head of Volunteering to develop a bank of frequently used resources and materials.
4. Events co-ordination
· Support the Director of Operations, colleague and external consultants in the planning and delivery of UKMSA events including conferences, online webinars, training sessions, and member gatherings.
· Liaise with venues, suppliers, speakers, and internal colleagues to ensure smooth and timely event logistics.
· Manage practical event delivery tasks such as attendee registration, materials preparation, evaluation collection, and post-event communications.
· Contribute to the creation of inclusive, safe, well-organised events that reflect UKMSA’s values and create value for members, volunteers, and partners.
Key expertise required:
· Strong administrative and organisational skills, with a proven ability to manage multiple tasks, meet deadlines, and maintain accuracy across a range of operational and logistical duties.
· Experience supporting senior leaders or operational functions, ideally in a charity, membership organisation or similarly values-led environment.
· Excellent communication and interpersonal skills, with the confidence and professionalism to liaise effectively with staff, volunteers, suppliers, and members of the public.
· Proficiency with digital systems and platforms, including file storage systems (e.g. SharePoint or Google Drive), spreadsheets, document templates, and basic CRM or event tools.
· Experience supporting events coordination, including handling logistics, communicating with participants, and ensuring smooth delivery.
· A practical and solutions-focused mindset, with the ability to spot inefficiencies or confusion in systems or processes and work constructively to improve them.
· Ability to work independently, using initiative to solve problems and manage priorities, while also being a supportive and collaborative team member.
· A calm, friendly and patient approach, especially when supporting colleagues or volunteers who are frustrated or unfamiliar with systems or processes.
· Understanding of confidentiality and data protection principles, with experience handling sensitive information responsibly and professionally.
· Experience working with volunteers, and a respectful, enabling approach that recognises the contribution and centrality of volunteers within the Shedding movement and wider charity.
· Commitment to UKMSA’s mission and values, with an appreciation for the volunteer-led nature of the Shedding movement and the culture it reflects.
What success looks like:
· People across the organisation feel supported, informed, and able to get things done. Staff and volunteers know who to go to for help, and when they do, the experience is clear, calm, and constructive.
· Systems and processes feel intuitive and smooth. The bumps have been ironed out, key resources are easy to find, and internal tools support rather than frustrate.
· Enquiries and issues are handled efficiently and appropriately. Whether it’s a public query or a board member request, it reaches the right person quickly and nothing falls through the cracks.
· Events are well organised, well attended, and well received. From logistics to follow-up, the Operations Officer plays a dependable role in making UKMSA events run smoothly and reflect the organisation’s values.
· The Director of Operations is well supported and can delegate confidently, stay focused on strategic work, and trust that operational details are being managed with care and follow-through.
· Colleagues describe the Operations Officer as calm, responsive and dependable. They are appreciated for being steady under pressure, friendly when others are stressed, and always looking for ways to make things easier.
· The role continues to evolve. As systems improve and the organisation changes, so does the shape of the role, with the postholder identifying new ways to add value and solve problems.
This job is not:
· This is not a strategic or senior leadership role. While the Operations Officer supports cross-organisational functions and works closely with senior staff, they are not responsible for setting strategy or making high-level decisions.
· This is not a purely administrative role. Although administration is an important part of the job, the role goes beyond task-based support, requiring initiative, systems thinking, and confident engagement with people across the organisation.
· This is not a technical IT role, though the postholder should be confident using digital systems and helping others navigate them.
· This is not a passive or isolated role. The Operations Officer is expected to proactively work closely with colleagues, volunteers, board members, and external contacts, often representing the operational “face” of the organisation and playing a key role in how things function day to day.
· This is not a static or routine-only role. As systems improve and the organisation evolves, the challenges and priorities will shift especially if the postholder is effective at smoothing processes and solving problems. The role requires adaptability, curiosity, and a willingness to respond to what’s needed.
Closing date: 1200hrs 9th October 2025
Interview : 24th October 2025
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.





The client requests no contact from agencies or media sales.
Position title: Health and Wellbeing Lead
Reports to: Head of Shed Development and Sustainability
Direct reports: None currently
Location: Remote (with regular travel)
Key stakeholders: UKMSA Volunteers, Sheds and Shedders, Head of Shed Development and Sustainability and team, Head of Volunteering
Salary: Level 3 – £30,000-£35,000
As Health and Wellbeing Lead, the purpose of your role will be to work with volunteers and colleagues to support Sheds and Shed Networks to improve men’s health and wellbeing across the UK. This work is within the context of informal, peer-led, self-determined spaces, where the emphasis is on activity not health prevention, which suits many men and works well for them.
This role involves engaging directly with Sheds and Shed Networks, supporting them to foster partnerships with local health and social care organisations, as well as supporting local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.
You will work with volunteers, colleagues and external experts to gather and share accurate, accessible and relevant resources, information and case studies related to men’s health and wellbeing with Sheds and Shed Networks. This will include developing and engaging with digital health tools, information and training, as well as taking an empowering and capacity building ‘train the trainer’ approach to the design and delivery of all training and workshops related to men’s health and wellbeing.
You will work closely with the Head of Volunteering to support volunteers to promote the role of Men’s Sheds in preventative and community-based health locally and will work with colleagues to support volunteers to actively contribute to promoting the role of Men’s Sheds in preventative and community-based health at a national level.
You’ll be the main contact for volunteers, Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing.
Key responsibilities:
1. Sheds and Shed Networks
· Be the main point of contact for all Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing – ensuring you are approachable, responsive and consistent.
· Empower volunteers and colleagues to support Sheds and Shed Networks to foster partnerships with local health and social care organisations.
· Empower volunteers, colleagues and the wider Shed community to support local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.
2. Information and resources
· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to continuously gather, develop and update relevant resources, information and case studies related to men’s health and wellbeing. Regularly share clear and accessible information and resources with Sheds and Shed Networks.
· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to build knowledge and understanding of relevant organisations and services related to men’s health and wellbeing. Regularly share clear and accessible information about organisations and services with Sheds and Shed Networks.
· Work with Sheds and volunteers to gather case studies and develop resources highlighting Sheds that demonstrate innovation and best practice in the field of health and wellbeing.
3. Training and workshops
· Work with volunteers, colleagues and external partners to develop an empowering train the trainer model to enable Shed Leaders and Shedders to plan, deliver and evaluate training and workshops related to men’s health and wellbeing.
· Work with volunteers, colleagues and external partners to co-design and deliver training and workshops related to men’s health and wellbeing at UKMSA events.
· Support peer-to-peer learning amongst Sheds and Shed Networks through regional events, online forums, and learning networks.
4. Digital health and wellbeing
· Work with volunteers and colleagues to test and empower Sheds and Shed Networks to use digital platforms for hybrid training, remote participation, or digital inclusion efforts.
- Work with volunteers and colleagues to utilise and adapt data tools (e.g. CRM, health analytics and dashboards) for monitoring health and wellbeing related outcomes and for reporting impact.
5. Monitoring and Reporting
· Work with volunteers, Sheds and Shed Networks to collect and report data in relation to men’s health and wellbeing to demonstrate the role and impact of Men’s Sheds in preventative and community-based health.
· Work with volunteers, colleagues, Sheds and Shed Networks to contribute to relevant evaluation and research projects relating to Sheds and men’s health and wellbeing.
6. Stakeholder Engagement
- Work with volunteers to build relationships with local and regional health, community, and voluntary sector organisations.
- Represent UKMSA at relevant networks, events, and conferences.
- Contribute to the planning and delivery of the annual Shedfest and other key events, coordinating and supporting volunteer involvement in relation to men’s health and wellbeing.
- Work with colleagues, including the CEO, to build effective working partnerships across the UK men’s health sector
Key expertise required:
- Knowledge, skills and experience in men’s health and wellbeing.
- Some knowledge of how to effectively improve men’s health and wellbeing in the Shedding context, and a willingness and interest in working with volunteers to develop and share expertise in this area.
- An understanding of the importance of taking an empowering train the trainer approach to planning, delivering and evaluating training and workshops related to men’s health and wellbeing.
- Ability to build relationships with local and regional health, community, and voluntary sector organisations, and to support others to do so.
- Skilled at actively collaborating with volunteers and subject matter experts.
- Confident communicator - able to build rapport, deliver training, and manage sensitive conversations.
· Strong relationship builder - able to connect with people, build trust and maintain long term engagement.
· Willing, able and confident to travel to meet volunteers and attend Shed events regularly.
· Confident working with data and systems - including CRM tools and digital tools.
· Proactive and creative - always looking for ways to improve how things are done.
· Self-motivated and able to manage your own workload without needing close supervision.
· An understanding of the nuances and limitations of how Sheds can support health and wellbeing
What success looks like:
- Strong, collaborative relationships established between Sheds, Shed Networks and local health and community partners.
- Demonstrable improvements in the health and wellbeing of Shedders through supported activities and case studies.
- Volunteers, Sheds and Shed Networks feel empowered and equipped to deliver activities that support mental and physical health.
- Health and care organisations view Men’s Sheds as trusted, valuable partners in preventative health and social prescribing pathways.
- Resources, training, and support materials are well-received, practical, and widely adopted in Sheds and across Shed Networks.
- Clear and impactful reporting informs and supports UKMSA’s work at a national level.
This job is not:
- An expert, clinical or therapeutic health role—you will not be expected to deliver personal care, therapy, or counselling.
- Solely office-based or desk-bound—this is a varied, outreach-focused role that involves relationship-building, travel, and hands-on support.
- Focused only on one region—this is a national role, requiring awareness of regional variations across the UK.
- A short-term fixer—you’ll be building capacity and confidence in communities for long-term sustainability, not quick fixes or prescriptive solutions.
This job description is intended to outline the general responsibilities and expectations of the role. It may be reviewed and updated as the organisation evolves, and from time to time you may be asked to take on other reasonable tasks that fall outside this scope - we’re a small team, and flexibility is part of how we work.
Closing date: 9th October 1200 hrs
Interview: 17th October
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Impact Officer
Location: Home working with some travel
Contract Type: Permanent
Hours: 35 hours per week
Salary: £24,000pa
DBS/PVG: Not required
Job Family: 3
Line Manager: Head of Policy and Impact
Closing Date: 30th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Start Date: asap
Interview Dates: 23 October 2025
We reserve the right to close this vacancy early if we receive sufficient applications
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
• We connect businesses with communities, creating meaningful employee volunteering projects.
• We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
Role Purpose
The Policy and Impact Team sits at the heart of Volunteering Matters. We play a vital role in demonstrating the impact of our work connecting data, qualitative insight, and lived experience to the policy agendas shaping communities across the UK. Through storytelling, analysis, and evidence, we make sure volunteering is recognised as a driving force for social change.
We are a small, hands-on team. You will be involved in every aspect of our work from desk-based research and writing briefings to organising external meetings and working directly in communities alongside our volunteers. This variety allows you to connect national policy with local realities and help volunteers share their voices where it matters most.
You will help bring our five-year strategy to life by linking project outcomes to broader societal developments and showcasing the impact of volunteers and communities.
Key Duties Responsibilities
· Support the Head of Policy and Impact to coordinate Volunteering Matters’ policy and public affairs work.
· Support people involved with our volunteering projects to engage with local politicians, e.g. by organising visits to projects or meetings with volunteers.
· Monitor and respond to opportunities (e.g. relevant government consultations, All-Party Parliamentary Group inquiries or Select Committee inquiries) that are relevant to Volunteering Matters’ priorities.
· Support mapping and research exercises to inform our policy positioning. Writing summary reports as needed.
· Collaborate with the National Volunteer Engagement Manager to support the inclusion of volunteer and community voices in our policy and public affairs work.
· Assist with collecting impact and activity data from across the charity and work with the Data Analyst to undertake analysis.
· Support with routine collection of quarterly data from projects - ensuring responses are timely and accurate, providing guidance to project managers as needed.
· Work with project staff to help create impactful and engaging reports.
· Represent Volunteering Matters at charity and volunteering policy-related groups.
Essential Skills
· Understanding of UK political systems and policy-making processes across national, devolved, and local levels.
· Understanding of policy, public affairs, or influencing, ideally within the voluntary or community sector.
· Confident communicator, able to engage with policymakers, sector partners, and community representatives.
· Familiarity with both qualitative and quantitative data analysis to inform narrative reporting and strategic insight.
· Excellent writing skills, with the ability to craft clear, persuasive documents based on data and lived experience.
· Alignment with Volunteering Matters’ values and a commitment to amplifying community voice.
· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.
· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.
· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.
· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.
· Attention to detail and a proactive approach to problem-solving and information sharing.
Experience Required
No specific experience is required.
Qualifications
Relevant skills and values alignment is more important for this role than specific qualifications.
Our Values & Way of Working
In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the essential criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
Full Time – 35 hours per week
Fixed term post for 12 months
(although it is hoped to be able to extend for a further 2 years, subject to funding).
Salary: £31,071
The Diocese of Chester is seeking to recruit a Net Zero Carbon Project Officer who will have proven practical experience in the management, development and conservation of the built environment with a focus on sustainability. An understanding of, and commitment to, working with a range of building types, including clergy houses, churches and halls to improve their energy efficiency and work towards Net Zero Carbon will be needed.
The successful candidate will be knowledgeable and passionate about environmental issues and climate change. They may be at the beginning of a career or more experienced.
For informal conversation, contact Sheena Wilson, Lead Officer for Buildings and Environment - contact details in the attached documents or via the apply/redirect to recruiter button.
The job description, person specification and application form can be downloaded from the Diocesan website: Please see website address in the attached documents or via the apply/redirect to recruiter button.
Completed application forms should be returned preferably by email -contact details in the attached documents or via the apply/redirect to recruiter button.
Closing date: Wednesday 24 September 2025
Interviews: Monday 10th October 2025
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg
Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14–19 across the UK — and you can help make a real difference.
Over the past 18 months, our team has been building a movement of support for young people across Wales, having a significant impact on their life chances and working towards the aim of inspiring every young person in the country.
So far, we’ve already reached 19,000 students in-person and are connected with a third of all Welsh state secondary schools and colleges. In 2025, we’re aiming to reach 13,000 more young people — and we’re looking for a passionate colleague to help us make that happen.
About the role
As North Wales Project Coordinator, you’ll play a crucial role in:
- Connecting volunteers with schools and colleges, ensuring young people benefit from inspiring talks and workshops.
- Developing and maintaining strong relationships with schools, employers, and volunteers.
- Listening and adapting to the needs of young people, ensuring our programme creates real value for them and the stakeholders we work with.
You’ll be part of a flexible, entrepreneurial, and collaborative team that works remotely across Wales but comes together for events, volunteer training, school meetings, and team meet-ups. We set high expectations for ourselves and each other, value individual contributions, and celebrate shared success.
We’re seeking someone who is:
- Passionate about helping young people succeed.
- Fully committed to equality, diversity, and inclusion.
- Self-motivated and proactive, with a “can-do” attitude.
- Highly organised, able to juggle multiple priorities and meet deadlines.
- Skilled at building strong relationships, particularly with schools and colleges.
- Resilient, tenacious, and excited by new opportunities.
- Creative and open to trying new ideas.
- Ambitious for themselves and the charity.
- Confident with technology and has strong computer literacy.
Desirable:
- Experience within educational settings or working with young people in Wales.
- The ability to communicate in the medium of Welsh.
Essential:
- Based in North Wales, or locations within England that are near to the border (e.g. Liverpool, Chester, Manchester)
- While not required, we particularly welcome applications from people who have experienced some of the challenges young people across Wales face today.
At Working Options, we believe in:
- Empowering volunteers to deliver high-quality talks and workshops.
- Providing a first-class service for schools that trust us with their students.
- Supporting each other to innovate, grow, and make real impact.
You’ll be joining a team that’s already changing lives — but we’re just getting started. With your help, we can reach even more young people and open up new opportunities for their future.
If this sounds like the right environment for you, we’d love to hear from you.
Good luck with your application!
Sue Maskrey
Chief Executive, Working Options in Education
The client requests no contact from agencies or media sales.
First Give inspires young people to make a difference to causes they care about. We work in partnership with secondary schools, providing a scheme of work that guides an entire year group of students to engage with local charities and causes, and then carry out social action (fundraising, raising awareness, campaigning, volunteering) in support of them.
At the end of each programme, a celebratory School Final is held, where groups representing each class deliver presentations about their projects - with one group winning a First Give grant of £1,000 for their chosen charity.
Our vision is of motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:
- Altruistic
- Inspiring
- Empowering
- Collaborative
- Professional
Programme Delivery Officer role
We are seeking a motivated and enthusiastic candidate to join our Programmes Team as a Programme Delivery Officer. PDOs are responsible for supporting and coordinating the delivery of First Give in up to 50 schools, ensuring smooth running of the programme, providing guidance and troubleshooting for the Lead Teachers.
The role is home-based, in Yorkshire, with regular travel to schools across the county and occasional forays to schools in the North-West. Several times a year travel will be required to London, where our office is based.
- Contract: 18-month FTC
- Salary: £26,840
- Location: Home-based, with travel as required
- Reporting to: Programme Manager
Key responsibilities
- Provide logistic and programme support to teachers delivering the First Give programme at their school, including but not limited to:
- an introductory Programme Call with the Lead teacher;
- delivering a briefing to class teachers;
- troubleshooting via phone and email;
- booking in First Give facilitated sessions
- Ensure all programmes are delivering all core elements of the First Give programme
- Update and monitor Salesforce to track programme delivery
- Liaise with freelance facilitators to ensure events at schools are effectively staffed
- Deliver Launch Assemblies, Workshops and First Give Finals in partner schools
- Collect data for monitoring (student surveys, teacher surveys, identifying potential stories of impact, writing programme reports)
- Ensure prompt delivery of any programme resources required by schools (including Coursebooks and other physical resources)
- Support in the collection and distribution of comms via social media, newsletters and other formats to raise awareness of First Give’s work
- Support with wider team projects as and when is necessary
This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.
Safer recruitment
Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.
Person Specification
Essential
- Passionate about young people and their potential to drive social change
- Experience developing strong relationships with remote and external stakeholders
- Experience managing and supporting a large caseload of “client” relationships
- Experience delivering lessons, workshops or other sessions with young people
- Superb organisation and prioritisation skills
- Strong presentation and public speaking skills
- Strong facilitation and workshop skills
- Excellent communication skills (both written and verbal)
- Excellent attention to detail
- Willingness to travel around Yorkshire and beyond as required, with a clean and current driving licence
- Proactive, independent worker able to work well alone and as part of a team
Desirable
- Experience of working in a remote, decentralised team
- Experience in a customer service role
- Experience of working in the secondary education sector/with teachers
- Experience of using Salesforce
Why work for First Give?
First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:
- 25 days of annual leave plus bank holidays, excluding bank holidays.
- Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance.
- Access to Health Assured (health and wellbeing) Employee Assistance Programme.
- Generous training and professional development budget, with regular training offered through the Pears Foundation.
- As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
- Team socials throughout the year.
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. By fostering a diverse and inclusive culture, we will empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Application process
Please fill out the Microsoft form by clicking the 'Redirect to recruiter' button. The form includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form as signposted (this will not be linked to your application).
- Application closes: Sunday 12th October 9pm
- Interviews: Tuesday 28th October
- Start date: January 2026
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about

The client requests no contact from agencies or media sales.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Volunteers are vital to Parkinson’s UK; they provide high valued support and services through local branches, groups and cafes. This rewarding role provides the opportunity to work directly with volunteers, together making a positive difference to the lives of people affected by Parkinson’s.
You’ll act as the main point of contact and support for volunteers in local branches, groups and cafes. As part of an integrated regional team, you’ll contribute to shared plans and priorities. Working remotely and in person, you’ll provide the highest quality customer care and support volunteers in line with the charity’s governance requirements, as well as our policies and procedures. You’ll provide high quality business support to colleagues to promote volunteering opportunities and bring volunteers together in the local community.
What you’ll do:
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Provide excellent customer service to local group volunteers through remote and in-person support.
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Be the main point of contact for colleagues seeking support to recruit volunteers in the community as part of a regional team.
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Support volunteers to lead their groups in line with governance requirements through provision of information and relevant tools.
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Support our local group volunteers with reviewing and planning their activities (including associated budgets).
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Manage volunteer records using online tools such as the volunteer management system, local activities database, for example.
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Support events and meetings which bring volunteers together in the community.
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Promote and facilitate volunteer recruitment, induction and training to local volunteer roles.
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Maintain relevant data on local group activities, or support lead volunteers to do so.
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Produce regular reports for performance reporting and monitoring.
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Collaborate and liaise with colleagues across the charity, as appropriate, to provide excellent customer service to volunteers in the community.
What you’ll bring:
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Strong volunteer support skills and an ability to work in a user-focused and inclusive way.
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Experience of volunteer recruitment, induction and training.
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Ability to manage and prioritise own workload whilst working collaboratively across a dispersed team of colleagues and volunteers.
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Proven ability to take a solution focused approach, supporting with queries raised by volunteers.
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Ability to confidently support group volunteers with budgeting, forecasting and financial reporting.
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Practical experience of maintaining accurate data using administrative systems and databases.
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A commitment to working in an inclusive way that encourages volunteering.
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Experience of operating in a modern digital workplace including digital workplace including using digital communication routes.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 7th October 2025.
The successful candidate will be required to:
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based in the area of Essex, Suffolk or Hertfordshire and have extensive travel in the area and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
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provide their own broadband service with a minimum download speed of 2Mb
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have a confidential space in which to work
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO.
You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action enabling us to achieve our aims and ensure bumblebees are thriving and valued by everyone.
This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose.
Please refer to the CEO pack for further information.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations Awards and recognised for excellence in workplace wellbeing at the 2024 Culture Pioneer Awards, is looking for a Senior Marketing & Communications Officer to join our dynamic team.
Who are we?
We’re the pharmacy profession’s independent charity, providing vital support to pharmacists, former pharmacists and pharmacy students. Over the last five years, we’ve undergone transformational change and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.
What’s the role?
The Senior Marketing & Communications Officer will play a key role in delivering our marketing, communications and fundraising strategy. Reporting to the Marketing & Communications Senior Manager, you will:
- Develop and implement targeted marketing plans to promote our wellbeing focused services and grow awareness of our work.
- Lead the creation of compelling digital and print content, including video production and editing.
- Manage our social media channels, delivering engaging and impactful campaigns.
- Enhance our website’s content and functionality, using analytics to measure and improve performance.
- Collaborate with internal and external stakeholders to amplify our mission, strengthen relationships with supporters and foster new partnerships.
- Support press and media interactions, developing stories to highlight our impact.
- Contribute to wellbeing and fundraising campaigns to drive engagement and income.
- Support coordination and attendance at pharmacy events across the country.
What we’re looking for:
We’re seeking a creative and driven individual with:
- At least three years of experience in marketing and communications, ideally within the charity sector.
- Proven expertise in content creation, social media management and digital marketing tools.
- Proficiency in video editing software (e.g., Adobe Premiere Pro) and design platforms like Canva and InDesign.
- Strong written and verbal communication skills, with excellent attention to detail.
- Experience in website management (e.g., WordPress) and data analysis to drive performance improvements.
- A passion for storytelling and generating media coverage to highlight impactful work.
- A commitment to our values—demonstrating passion for our mission, drive to promote wellbeing within the pharmacy sector, and a collaborative approach to working with colleagues and volunteers.
Why work for us?
At Pharmacist Support, we take a holistic approach to reward and recognition, putting people at the heart of everything we do. Our culture is built on flexibility, inclusion and wellbeing, offering:
- A focus on physical, mental and financial wellbeing in alignment with our mission.
- Opportunities for professional development and career progression.
- A supportive, inclusive environment that values diversity and fosters collaboration.
- Flexible working arrangements to help you thrive both personally and professionally.
How to apply:
Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.
For an informal chat about the role, email us at the same address and we’ll arrange a conversation.
- Application deadline: 10am, 18th September 2025
- Interviews will take place on: 3rd October 2025 at our Manchester office.
Be part of something meaningful – join us and help shape the future of our charity!
The client requests no contact from agencies or media sales.
Creative Health Service Delivery Manager
Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am–4.30pm, with some evening and weekend working required with time off in lieu).
Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate
Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week)
About Us
START is a charity that has been delivering mental health recovery and prevention services in Salford for over 31 years. We use creativity, connection and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives.
About the Role
We are seeking an experienced and motivated Creative Health Service Delivery Manager to lead the operational delivery of our flagship creative health services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway.
In this role, you will:
- Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management
- Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards
- Drive quality assurance, ensuring learning is shared and improvements are embedded in practice
- Champion the delivery of high-quality programmes that support improved mental health and wellbeing
We are looking for someone with:
- Significant experience managing service delivery in a health, wellbeing or voluntary sector environment
- A track record of meeting contractual KPIs in a Commissioner-led setting
- Strong line management experience, including leading multidisciplinary teams
- Experience delivering or overseeing creative programmes that promote wellbeing
- Excellent organisational, communication and stakeholder engagement skills
If being part of our next chapter sounds exciting, we would love to hear from you. We offer a supportive, values-led culture, opportunities for professional development and the chance to make a real difference. In return, we can offer you excellent progression potential and a host of benefits including:
- competitive starting salary
- generous pension scheme
- 30 days annual leave plus all public holidays (pro rata for part time employees)
- flexible working options
- a culture encouraging inclusion and diversity
- interest free employee loans
- employee assistance programme
- group income protection scheme
The closing date for receipt of applications is 12 noon on 19th September 2025.
Initial interviews are scheduled to be held on week commencing 29th September 2025.
Please note: We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Please read the job description for details and relate to this in your application.
No agencies please.
If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement outlining your suitability for the role based on the attached person specification.
Applications should be submitted by 12 noon on 19th September 2025. Initial interviews are scheduled to be held on week commencing 29th September 2025.
Are you ready to make a real impact every day? We're looking for a passionate and driven Fundraising Officer to join our dynamic Fundraising Team working from home, 37.5 hours a week.
This is an exciting opportunity to play a key role in securing vital income for Victim Support through trusts, grants and corporate partnerships.
If you're someone who thrives on building relationships, crafting compelling proposals and contributing to meaningful change for people affected by crime and trauma, then we want to hear from you.
What we offer:
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible Working Options: Including home working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
In this role, you'll lead on researching funding opportunities, crafting compelling cases for support and developing strategic proposals that align with both Victim Support's priorities and funder expectations. You'll collaborate with internal teams and external stakeholders to maximise income and embed fundraising best practices across the organisation. With the flexibility to work from home, this position offers autonomy, creativity and the chance to make a tangible impact.
We're looking for someone who is proactive, organised and an excellent communicator - someone who thrives on building relationships and driving performance.
Key skills and attributes we're looking for:
- Exceptional written communication with the ability to produce persuasive, well-structured proposals and reports with a strong attention to detail
- Proactive and self-motivated, with the ability to work independently and take initiative to drive tasks forward
- Strong organisational skills, with the ability to manage multiple priorities and deadlines effectively
- Excellent interpersonal and presentation skills, with the ability to confidently engage with internal and external stakeholders
- Good research, enquiry and evaluation skills in respect of opportunities, organisations and prospective supporters
This role is home-based (within England and Wales) with some national travel and overnight stays. This role will attract London weighting allowance of £2,800 per annum if applicable.
Please see the attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
Closing date: Monday 22nd September 2025
Interview date: Tuesday 30th September 2025
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bluesci, we believe that everyone deserves good mental health and wellbeing and Bluesci at Night offers a safe, welcomimg space, every evening of the year, from 5.30pm to 12.30am, for individuals experiencing mental distress.
Bluesci staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
By providing an alternative to A&E, Bluesci at Night helps reduce pressure on emergency services while ensuring people receive compassionate, non-clinical support in a calm environment.
The service plays a crucial role in early intervention, helping individuals feel heard and supported at a time when they may feel most vulnerable and makes a real difference in people’s lives by offering reassurance, connection, and hope during the night hours.
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
We are seeking a highly organised, detail-oriented Operations Officer to play a central role in ensuring the smooth running of Animal Equality UK’s internal operations and supporter services.
This is a varied role covering administration, finance, data management, supporter care, and event coordination. You will be the first point of contact for many of our supporters and stakeholders, providing excellent service while supporting team members across all departments.
The ideal candidate will be proactive, solutions-focused, and comfortable balancing multiple projects in a fast-paced environment. You will have a ‘can-do’ attitude and a calm and professional demeanour, thrive on problem-solving, and take pride in ensuring that systems and processes run efficiently behind the scenes.
JOB DESCRIPTION
- Culture and internal support: Act as a culture ambassador, upholding Animal Equality’s values of professionalism, resilience, accountability, and compassion. Strengthen communication between teams and ensure effective use of project management tools. Identify and lead process improvements with guidance from the Operations Manager.
- Supporter and donor care: Serve as the first point of contact for supporter queries via phone, email, post, and social media. Provide excellent donor support, including thanking donors, resolving payment issues, and sending mailings. Maintain supporter and volunteer records accurately in CRM systems and ensure compliance with GDPR.
- Finance and reporting: Process expenses, supplier payments, and support budget forecasting. Assist with Gift Aid claims, monthly data uploads, and finance reports. Prepare scheduled reports and presentations to track progress against objectives.
- Team processes: Support recruitment processes, including application handling, interview coordination, and onboarding/offboarding schedules. Ensure smooth induction for new staff and manage equipment, training resources, and access.
- Events and operations: Assist with the organisation of internal training, team meet-ups, and supporter events. Support health and safety measures for team members and volunteers at peaceful protests, undertaking risk assessments and first aid training. Manage stock and campaign materials, fulfil supporter requests, and oversee mailing logistics.
- Data and systems: Conduct database cleansing and maintain accurate supporter, volunteer, and executive records.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a reliable, proactive, and solutions-focused team player who takes pride in creating order and efficiency. Embracing Animal Equality’s culture principles and reinforcing them proudly, you balance meticulous attention to detail with a flexible, positive, level-headed approach and are motivated by helping the organisation succeed for farmed animals.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of one year’s experience in operations, administration, project management, or a related role. With exceptional communicational and time-management skills, you are comfortable balancing competing priorities and will bring a friendly, professional attitude at all times. Adaptable and solutions-focused, you are confident when learning new technologies.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


Nightstop Support Worker & Volunteer Coordinator
Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence.
Position: Nightstop Support Worker & Volunteer Coordinator
Salary: £27,136 including Greater Manchester Weighting Plus Pension and Other Benefits
Location: Greater Manchester
Hours: Full-time, 37.5 hours
Closing Date: Sunday 21 September 2025
About the Role:
The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person’s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe.
You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the Manchester office and cover referrals from young people in Greater Manchester
Key Responsibilities:
· Provide a welcoming and supportive service to young people at risk of homelessness
· Conduct needs and risk assessments and arrange Nightstop placements
· Support guests and volunteers through a 24-hour on-call service when required
· Recruit, onboard and engage new volunteer hosts
· Promote the service at events and meetings, building strong relationships with partners
· Maintain accurate records and support reporting processes
· Ensure safeguarding and health and safety requirements are met at all times
About You:
We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring:
· Experience of working with vulnerable people or people experiencing homelessness
· Understanding of housing and homelessness legislation and safeguarding procedures
· Strong organisational and problem-solving abilities
· Excellent communication and customer service skills
· Confidence in working collaboratively with a range of partners and stakeholders
· Flexibility to take part in an on-call rota and occasional evening or weekend work
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation:
The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.
Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. #INDSCP
Charity Support Officer
Location: Remote, with regular meetings in London, applicants must be based in or around London
Salary: £27,700 - £29,000 per year
Contract: Full-time with opportunities to work flexibly over 4 days
Reporting to: CEO
About AWN
All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable.
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape.
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.”
Role Overview: Knowledge in grant-funding, capacity building, organisational support
We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more.
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact.
Key Responsibilities:
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Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities.
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Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans.
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Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc).
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Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed.
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Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations.
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Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions.
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Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors.
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Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work.
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Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development.
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Support AWN’s communications by contributing updates for the website and social media.
What We’re Looking For
We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve.
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact.
Essential Criteria
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3+ years’ experience within the UK charity sector (domestic, not solely international).
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Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape.
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Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations.
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Experience supporting or advising charities, community groups, or local networks to build capacity and resilience.
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Ability to work collaboratively with organisations, offering constructive and practical guidance.
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Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders.
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Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities.
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Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.
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Comfortable working autonomously and as part of a small team, with minimal supervision.
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Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools.
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Experience in one or more of the following areas:
- Community engagement and outreach
- Event or project coordination (online and in-person)
- Delivering presentations, workshops, or training sessions
- Monitoring, evaluation, and learning activities
Recruitment Process
Interviews will take place early October 2025.
The process will include two stages: one online and one in-person (to be held in the City of London).
Exact dates will be confirmed before the application deadline.
The client requests no contact from agencies or media sales.