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Closing in 6 days
Living Well Bromley, SE20, London (Hybrid)
£45,000 - £55,000 per year
Seeking a forward thinking and strategically minded person to be at the forefront of this rapidly growing community based charity
Posted 1 week ago
Refuge, Lambeth (On-site)
£42,444 per year
Posted 3 weeks ago
The Royal Parks, Greater London (On-site)
£26,864 - £28,574 per year
Posted 5 days ago
Closing tomorrow
Cherie Blair Foundation for Women, Marylebone (On-site)
£23,206 - £27,847 per year
We are looking for a highly motivated individual with strong customer service and communication skills to join our mentoring team!
Posted 2 weeks ago Quick Apply
Blood Cancer UK, Holborn (Hybrid)
£41,000 - £46,000 per year (dependent on experience)
Research Involvement Lead
Posted 2 days ago
The Connection at St. Martin-in-the-Fields, London (Hybrid)
£33,860 per year
Posted 1 week ago
Closing in 7 days
Streatham Youth and Community Trust, Streatham (On-site)
£38,000 - £40,000 per year
Posted 2 weeks ago Quick Apply
Peridot Partners, London (On-site)
£67,211- £74,375, depending on experience
Posted 1 week ago
New Horizon Youth Centre, London (Hybrid)
£37,024 - £41,600 per year
Posted 4 days ago Quick Apply
The Upper Room, W12, London (Hybrid)
£32,000 - £35,000 per year
Exciting opportunity for a charity, or corporate business-to-business account manager make a real difference to people's lives.
Posted 1 day ago Quick Apply
Christian Solidarity Worldwide, New Malden (Hybrid)
£27,045 per year
An opportunity to be at the front line of human rights research and advocacy, promoting the right to freedom of religion or belief (FoRB).
Posted 1 day ago Quick Apply
Page 3 of 14
Remote
£24,900 - £27,200 per year
Part-time (22.5 hours a week)
Temporary (Maternity cover (ending 30 April 2025))

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Job description

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. 

Role overview

The Project Support Officer will support our Programmes Team with activity related to project delivery while members of the team are on maternity leave. The postholder will be responsible for completing a variety of project delivery tasks that support the smooth running of our online mentoring. These tasks include administrative support through our online mentoring platform, data entry and data monitoring, training our volunteers to be mentors and inducting young people onto our programmes.

Key responsibilities

  • Administrative support for our projects, including:
    • Supporting the programmes team to book regular meetings with partners
    • Monitoring a centralised support inbox for our partners
    • Monitoring a centralised support inbox for our mentors and mentees
    • Writing emails and other communications to our project users
    • Monitoring and reporting on mentee and mentor engagement on our projects
    • Moderating user messages and user profiles
    • Conducting safety spot checks on recorded video calls
    • Data entry on Salesforce related to our projects and users
    • Data entry on project and task progress on our project management system
    • Setting up zoom calls for training sessions and managing registrations
    • Inviting mentees and mentors to the mentoring platform, monitoring progress, and producing reports for partners
  • Delivering mentor training sessions
  • Delivering and supporting delivery of mentee induction sessions and other activity for young people (such as assemblies)
  • Taking notes during meetings and monitoring actions
  • Supporting our quality assurance processes by testing our projects and proofreading our materials
  • Other administrative tasks that may be reasonably required

Essential criteria

To be successful in this role, you should:

  • Be strongly aligned with our mission
  • Embrace Brightside’s values and contribute to a positive staff culture
  • Understand the challenges faced by young people in education and careers
  • Be competent with Microsoft office, including Outlook, PowerPoint and Excel
  • Have excellent organisation and prioritisation skills
  • Have excellent time management skills
  • Possess excellent communication and presentation skills
  • Be motivated to deliver high-quality work
  • Have great attention to detail
  • Be willing to learn how to use new technologies and tools

Desirable criteria

We are especially interested in candidates who:

  • Have experience using Salesforce or other CRM software
  • Have experience of project management, or are interested in a career in project management
  • Have experience of delivering training to young people

A DBS check at the enhanced level will be required for successful applicants

Salary and benefits

Salary: £24,900 - £27,200 (£14,940 - £16,500 actual based on 22.5 hours a week)

Contract: Fixed term (ending 30 April 2025)

Hours of work: 22.5 hours per week

Holiday allowance: 25 days (pro-rata for part-time staff depending on join date)

Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave

Application instructions

Submit a one-page cover letter, outlining how you meet the essential criteria for the role, and your CV through CharityJob by 9am on Monday 10 June.

Applications without a cover letter will not be considered

Successful applicants will be contacted from the 12 June and invited to complete a short task due on the 16 June.

Interviews will then take place on the week commencing 17 June.

Brightside will be conducting a blind recruitment process where names and gender-identifying features will be removed from the applications before being reviewed by the hiring manager for shortlisting.

Application resources
Posted by
Posted on: 20 May 2024
Closing date: 10 June 2024 at 09:00
Tags: Admin,Project Management

The client requests no contact from agencies or media sales.