Volunteer support manager jobs in tandridge, surrey

Senior Training Design Officer

Location: National Support Centre, London, SE1 / Hybrid working

Contract: Full time, fixed term one-year contract.

Salary: £32,500 gross per annum

Closing Date: 26 June 2025

Are you an educator looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Senior Training Design Officer to join the Sea Cadet’s Learning Development team.

If you enjoy creating fun, high-quality session plans, activities and resources for indoor and outdoor learning this could be the role for you.

Responsibilities

• Create fun, engaging learning activities and sessions
• Work with subject matter experts to ensure sessions are accurate and practical
• Promote the use of the sessions by engaging with volunteers at all levels
• Manage the creation of how to videos to support learning
• Participate in training reviews and evaluation
• To advise and consult on the creation of learning materials enabling a more inclusive Sea Cadet Experience
• Support active collaboration and sharing of effective practice.
• Lead working groups to empower young people to take ownership of their own learning

Requirements

Requirements

• Experience in creating fun, engaging learning activities
• Experience designing outdoor learning
• Confident writing high-quality session plans
• Experience working with young people
• Experience working with subject matter experts to create content
• Demonstrable experience in project management
• Strong IT literacy

Desirable

• • Knowledge of STEM subjects or Community Engagement
  • Experience with e-learning
  • Video editing skills e.g. Premier Pro or graphic design skills e.g. Illustrator or Canva
  • Experience of working with 9-12 year olds – and creating age appropriate learning resources

For further information, please download the Recruitment Pack.

Benefits

• Some hybrid working opportunities
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

If you are interested in this Senior Training Design Officer vacancy, applications must consist of an including a 500 word supporting statement around they think they fit the job description and person specification, along with a CV. Without this, we sadly will be unable to consider your application for this role.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check, and successfully acquire MoD security clearance.

Job Title: CEO

Reporting To: Chair of Trustees

Salary: £50,000 Pro Rata 

Working Hours: 28 hours per week (4 days). Job share applications will be considered.

Location: Hybrid/ Prepare to travel to London several times a year for industry events. Prepared to travel to other destinations in the UK on occasion.

Contract Type: Permanent

About Us

Safer Waves was set up in 2019 to provide support to merchant seafarers who have experienced sexual assault, sexual harassment or gender discrimination on board.

Safer Waves provides an anonymous email support service, run by volunteers who are trained in responding to disclosures of sexual violence, and who understand the specific challenges experienced when these events happen onboard a vessel.

We work with shipping companies, industry leaders, law enforcement and maritime training providers to raise awareness of sexual violence within the maritime industry, and to improve the support that is available to seafarers who experience it.

Job Purpose

For the first 5 years, Safer Waves has been a volunteer-led organisation. We are now in the exciting position of being able to recruit a CEO, and we are looking for an individual who has the passion to see this new organisation thrive in the maritime welfare sector.

As the head of a small and rapidly developing organisation, the CEO role will be extremely varied, with the opportunity to shape the organisational structure as needed. The CEO will work closely with the trustee board and Operations Manager to deliver the strategy, improve sustainability and financial resilience, manage risk and deliver high-quality services to our beneficiaries.

We are a growing organisation, and this is a unique opportunity to grow and innovate with the organisation and to contribute to our future success. Applicants will need to be prepared to take on a wide range of tasks at the outset including compliance, accounting, training, public speaking, banking, leading volunteers, engaging with external partners and funders, overseeing the website and email service and many other tasks.
 

Responsibilities & Accountabilities 

The CEO reports directly to the Trustee Board and is responsible for the following:

• Strategy: Shape and deliver the charity's strategy over the next five years, whilst also ensuring the day-to-day running of the charity remains effective.

• Finance: Maintain and develop relationships with funders, and find new funding streams for the charity. Prepare budgets and control spending accordingly.

• Risk management and compliance: Work with the trustees to ensure strong governance, including effective management of risks and compliance with current legislation.

• Relationships: Build and maintain relationships with international organisations including charities, shipping companies, law enforcement and government agencies among others.

• Line management: Manage staff and volunteers

• Communications and Outreach: Work with the Operations Manager, Trustees and volunteers to raise the profile of the charity and increase the number of seafarers reached

Person Specification

Essential 

• Experience in being self-sufficient and driving progress, ideally in a business or charity setting.

• Senior Management Experience

• Able to demonstrate alignment with the core values of Safer Waves.

• Knowledge and understanding of supporting survivors of sexual violence

Desirable

• Experience working in the charity sector. 

• An understanding of the maritime sector

Your cover letter should address and provide evidence to support each of the essential criteria and the desirable criteria if applicable.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

You'll be joining a passionate and collaborative Estates & Facilities team at Marie Curie, working closely with colleagues across health, retail, fundraising, and central operations. Our team is committed to sustainability, safety, and compliance, ensuring our environments reflect our mission of compassionate care.

As the Estates Compliance & Sustainability Lead, you'll be the driving force behind our sustainability strategy and compliance performance across the estate. Your work will support vital environmental goals - like energy efficiency, carbon reduction, and sustainable practices - while ensuring we meet statutory and internal compliance standards. This is a high-impact role, perfect for someone ready to influence culture, champion innovation, and embed sustainability into everything we do.

Main responsibilities:
- Lead and deliver Marie Curie's Sustainability and Energy Strategy.
- Oversee and enhance environmental compliance (SECR, ESOS, EPC, etc.).
- Monitor and manage energy performance, providing reporting and analysis.
- Maintain and improve waste management and carbon management policies.
- Chair the sustainability working group, promoting cross-team engagement.
- Support delivery of cleaning efficacy audits and business continuity planning.
- Support Hospice teams with audits, ensuring actions are remedied and closed in a timely manner.
- Keep compliance systems (e.g., Info Exchange) and dashboards up to date.

Key Criteria:
- Solid knowledge of environmental legislation and sustainability frameworks.
- Proven experience in facilities management and environmental compliance.
- Strong analytical skills with a data-driven approach to solution design.
- Strong communication and stakeholder engagement skills. Ability to present new ideas and influence cultural change.
- Demonstrates a sense of ownership and confidence when working independently, while also effectively collaborating as part of a team.
- Possession of IEMA membership or a relevant qualification in environmental or facility management disciplines will be an asset.

Please see the full job description .

Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 8 June 2025. We encourage early applications as we may close the application process once we have received a sufficient number of qualified candidates.

Salary: £35,530 - 39,474 per annum, depending on experience
Contract: Permanent, full-time (35 hours per week)
Based: Home-based with occasional travel across the UK.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

Are you an experienced fundraiser who thrives in a fast-paced, mission-driven environment? Do you want to play a pivotal role in an exciting charity that is making a tangible difference in people’s lives? Wheels for All is seeking a passionate and experienced Head of Fundraising to lead our fundraising efforts and help us reach even more people with our inclusive cycling opportunities.

Wheels for All is on an exciting journey of growth, expanding our reach and impact across the UK. With over 30 years of success, we’re now scaling up our work to ensure more people, regardless of their ability, can enjoy the life-changing benefits of cycling. As we continue to grow, we need a strategic and innovative fundraiser to help fuel this expansion.

In this role, you will have the opportunity to bring your skills, knowledge, and experience to the table. We are looking for someone who can bring fresh, innovative approaches to fundraising, tapping into new opportunities, and securing the funding necessary to take our mission to the next level.

This is a remote role, offering you flexibility to work from home while having the ability to operate on a national scale, with some occasional travel required   . You will work closely with our passionate team, trustees, and external partners, helping shape the future of the charity and expand our reach far and wide. 

In this role, you will:

• Lead the fundraising strategy, securing major grants, corporate partnerships, and individual donations to support our national expansion.
•  Oversee marketing and communications to ensure consistent and engaging messaging that resonates with a wide audience.
• Work alongside the CEO and trustees to identify new opportunities and drive growth, capitalising on our position as a national leader in inclusive cycling.
• Develop and deliver innovative fundraising initiatives that align with our growing ambitions.

We offer a salary in line with market rates for the role, negotiable depending on experience, and remote working options to ensure you thrive in a flexible work environment. With staff benefits including generous leave, Cycle to Work schemes, and access to health and wellbeing support, this is a chance to be part of something truly special. 

Come with us and make a real difference. Join Wheels for All as our Head of Fundraising and help us create a brighter, more inclusive future for all.

About The Role
Closing Date: 6th June
Interviews: WC 16th June
Location: This is a homebased role, covering the following regions: Bridgend, Neath Port Talbot, Swansea, Carmarthenshire, Pembrokeshire and Ceredigion.
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next five years. Success in your role will enable the Alzheimer’s Society to campaign for change, fund research to find a cure, and support people living with dementia today.
We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within South-West Wales (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a homeworking role, and you will be required to regularly travel across South-West Wales to meet supporters and occasionally attend internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
About You

- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Able to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.

Person Specification:

- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.

We are a youth movement that empowers refugees and migrants to flourish in the place that they call home.

There are thousands of young refugees and migrants arriving in the UK every year. We believe in the unbounded potential of these individuals and are driven to help them thrive. 

Our residential experiences are at the start of this journey, allowing us to create a space where we can build a community, teach leadership skills and spark ideas. With the right support, our ambition is to ensure that young refugees and migrants have the agency to take control of their own lives.

We are looking for a highly organised and proactive Administrator to support the smooth running of our Programmes and Operations. This role is essential in ensuring that our logistics, partnerships, and communications run efficiently, allowing us to reach and support more young people. You will work closely with suppliers, referrers, and our internal team to coordinate key aspects of our programmes.

RESPONSIBILITIES

Programme & Operations Support

• Support the coordination of OSH’s residentials, events, and programmes, ensuring logistics run smoothly.

• Arrange bookings (e.g. facilitators, venues, catering, transport) to ensure contracts and payments are managed efficiently.

• Assist in staff recruitment and volunteer management with recruitment, interview scheduling, onboarding, inductions, organising meetings and receiving feedback.

• Manage resources in our lock up (based in Hornsey)

Administrative & Organisational Support

• Maintain accurate records, databases, and documentation to ensure compliance and efficiency.

• Handle general inquiries via email and phone, acting as a key point of contact for external stakeholders.

• Support the team with minute-taking in meetings.

Partnerships & Referrals

• Communicate with referrers (such as youth groups, schools, social workers, and community organisations) to ensure young people are referred and engaged in our programmes.

• Support with phoning participants and referrers to support them to complete sign up forms where necessary

• Track and monitor referral processes, ensuring smooth communication and follow-ups with referrers to maximise participation at our events

• Maintain good relationships with external partners such as venues, facilitators, transport companies and other organisations we work with. 

Finance & Compliance Support

• Assist with financial administration, such as processing invoices, logging donations, and tracking expenses.

• Ensure OSH meets data protection and safeguarding requirements, keeping records up to date.

Other duties

• Getting involved in OSH events in the evenings and at weekends, including residentials. These are overnight trips from 2 to 5 nights

• Other duties as may be required from time to time

IDEAL EXPERIENCE

• Strong organisational and administrative skills, with the ability to manage multiple tasks.

• Experience in the charity, youth, or refugee/migrant sector.

• Excellent communication skills, both written and verbal.

• Confident in communicating with external partners, suppliers, and stakeholders.

• Proactive, with the ability to take initiative and problem-solve.

• Strong attention to detail and accuracy in maintaining records.

• IT proficient, including experience with email, spreadsheets, and document management.

• Knowledge of financial administration (e.g. processing invoices).

• Understanding of and commitment to data protection principles and maintaining confidentiality. 

• Ability to speak in other languages relevant to our community, including Arabic, Pashto, Farsi, Tigrinya, Amharic, and Oromo.

YOUR APPLICATION

We believe that diversity simply makes for a stronger team. We aim to create a workplace that is welcoming for all, inclusive of ethnicity, disability, age, religious belief, marital status, pregnancy, sexuality or gender. In order to reflect the ethnic diversity of our participants, we are particularly encouraging applications from applicants who come from global majority backgrounds, or applicants who have lived experience of seeking asylum.

Successful application is conditional on references and the passing of an Enhanced DBS check.

Overcoming imposter syndrome

At Our Second Home, we know that self-doubt can hold people back from pursuing opportunities they’re more than capable of excelling in. The term “imposter syndrome” is often used to describe this feeling—the belief that one’s accomplishments aren’t legitimate or that they don’t truly reflect effort or ability.

We want to encourage anyone who is passionate about our mission and eager to take on a meaningful challenge to apply for this role, even if you don’t tick every box on paper. We value the unique skills, perspectives, and experiences each individual brings and are committed to supporting the right candidate to grow, thrive, and make a lasting impact alongside us. You might be exactly who we’re looking for!

Join us on this exciting journey and help shape the future of allergy care! As a Policy and Influencing Officer. You will work closely with internal and external partners to increase the charity's profile, influence key opinion leaders, and drive policy changes that improve the lives of those with allergies. Your responsibilities will include:

• Contributing to the planning and delivery of influencing, engagement, and campaigning activities.
• Monitoring and horizon-scanning the external policy and public affairs environment.
• Supporting the National Allergy Strategy Group (NASG) by providing secretariat services.
• Engaging with politicians, government departments, and external agencies to galvanise support for allergy-related initiatives.
• Drafting accessible communications on policy issues for various audiences.
• Representing Allergy UK at external meetings and events.
• Coordinating engagement with the allergic community and volunteers to ensure advocacy activities are informed by their priorities and experiences.

About Us:
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK living with allergic conditions. We are passionate about raising awareness, providing trusted advice, and advocating for better healthcare and support. As we embark on our 2025-2030 strategy, we are looking for a dynamic and dedicated Policy and Influencing Officer to join our team and help drive meaningful change.

What We Are Looking For:

• Minimum of 3 years’ experience in a similar role with a proven track record of influencing public affairs and policy change.
• Strong understanding of local, regional, and national government policy-making processes.
• Excellent written and verbal communication skills.
• Ability to work independently and manage a varied workload.
• Passionate about making a difference for people living with allergies.

What We Offer:

• Competitive salary and annual leave entitlement.
• Pension contributions.
• Flexible working arrangements, including hybrid working.
• Access to our Employee Assistance Program and wellbeing resources.
• Opportunities for professional development and career progression.

About us

Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.

This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.

About the role

Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.

We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.

The closing date for applications is 5pm, Wednesday 28 May.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

About SPANA

SPANA is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA’s mission is to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive. This is an exciting time to join us, as we grow and expand our global programmatic work and team.

The Head of Programmes will lead SPANA’s development of a high quality, innovative partnership programme portfolio that delivers immediate and lasting change for working animals.

This is a pivotal leadership role at the heart of SPANA’s global impact. You will be responsible for ensuring that SPANA programmes are designed and delivered in alignment with the organisation’s 2023-2027 strategy, mission and vision. With a focus on driving operational, programmatic and technical excellence, you will provide high-level oversight across our diverse programme portfolio. The role also strategically balances programming across the nexus of animal welfare, the environment and sustainable development and embraces the One Health approach, fostering impactful and sustainable outcomes. 

Salary, contract and location

This is a full-time (34.5 hours per week) permanent role. This role is UK based, with regular attendance (approximately 1-2 times per month) in our London office. The salary for this role is approximately £55,000-£60,000, dependent on expereiunce. SPANA is also pleased to offer employees benefits including a generous company pension scheme and health care cash plan. 

Further details and how to apply

Please review the job description for full details. To apply, please email a CV and cover letter outlining how your skills and experience meet the requirements of the role. Applicants must have the current right to work in the UK.

Applications will be reviewed on a rolling deadline until the role is filled. 

Technology Empowerment Coordinator

Location: Office based in Fetcham, Surrey (with travel across the county)
Salary: £25,000 - £28,000 (dependent on experience)
Contract: Full-time, 1 year Fixed-term (grant-funded project with potential for extension)
Organisation: Sensory Services by Sight for Surrey
Closing date: 2nd June 2025

About Us

Sensory Services by Sight for Surrey is a leading charity supporting people who are Deaf, hard of hearing, blind, partially sighted and deafblind.  We're launching an exciting project to develop our technology and AI service to enable and empower more people to benefit from digital tools. We are looking for a Technology Empowerment Coordinator to help drive its success.

The Role

This is a unique opportunity to coordinate cutting-edge and innovative technology support for people with a sensory impairment across Surrey. You’ll lead the delivery of community and remote tech training, grow and develop our technology volunteers, and collaborate with sector partners to learn and share, and to position our charity at the forefront of technology empowerment for people with a sensory impairment. 

Key Responsibilities

• Coordinate the delivery of assistive technology support with the Access Technology Trainer and AI Trailblazer and Volunteer Co-ordinator.
• Liaise with community-based services and identify individual needs for tailored tech support.
• Support, grow and develop our Tech Buddy volunteers to maximise our impact.
• Support our Access Technology Trainer and AI Trailblazer with accessible training content to run confidence-building digital learning sessions, in person and online.
• Support partnership working with local community groups and national sector organisations.
• Monitor outcomes, gather case studies, and support reporting for internal and external stakeholders.
• Help embed inclusive tech practices across the organisation, and to develop the technology training capability of our staff team.

About You

We're looking for someone who is passionate about technology and digital inclusion, with the skills to coordinate and develop a service. 

You’ll need:

• Experience coordinating or delivering services—ideally involving technology and disabled people.
• Knowledge of assistive technology and AI applications for people who are disabled.
• Strong organisational skills and the ability to liaise effectively with volunteers, staff and sector partners.
• Excellent communication skills, with a range of audiences, including through written report writing.
• Experience and confidence using Microsoft 365, databases ideally including Microsoft Access, and Customer Relationship Management systems.
• A collaborative, person-centred approach.
• Ability to travel across Surrey and to work independently when required.

It’s a bonus if you have:

• Lived or professional experience of sensory disability.
• Experience of coordinating a digital inclusion service for people with a sensory impairment.
• Knowledge and experience of assistive technology and AI for people with a sensory impairment.
• Knowledge of local referral pathways, NHS, and community services.
• Experience with impact reporting or data collection tools.

What We Offer

• 28 days holiday + bank holidays (pro rata)
• Pension contributions matched up to 6%
• Flexible working
• Employee Assistance Programme (EAP)
• Eye care and flu vaccination contributions
• Ongoing training and development
• A friendly, supportive, and values-driven team

Apply Now

If you’re ready to help shape the future of accessible technology support, we’d love to hear from you.

Engagement Officer

We’re looking for an enthusiastic and motivated individual to join the London Locality Impact team to support our work with colleagues across the locality, stroke communities and health care system, and in supporting people affected by stroke to provide the voice of lived experience.

Position: S11279 Engagement Officer

Location: Home-based, London - Frequent travel will be required as part of this role (includes team meetings and other external work related meetings)

Hours: Part-time, 28 hours per week

Salary: circa £23,088 per annum (inner London weighting £3,160 per annum or outer London weighting £1,820 per annum may be applied in accordance with where you live)

Contract: This is a fixed-term contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 26 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 11 or 12 June 2025 (to be confirmed)

The Role

Reporting to the Engagement Lead, the Engagement Officer will work with colleagues across the locality to deliver against planned activity and building and maintaining relationships with key stakeholders. Engaging with service providers, clinical partners, community groups for stroke survivors and carers in the locality. including managing relationships with voluntary led support groups, developing the London groups network.

Key responsibilities will include:

• Enabling sustainable and supportive stroke communities to flourish in the locality
• Supporting stroke survivors to be able to take part in a range of different opportunities to provide the voice of lived experience.
• Building and maintaining key relationships with key stakeholders.
• Identifying and developing opportunities to connect and facilitate stakeholders to influence and support change to improve the lives of those affected by stroke
• Supporting and developing volunteer led support groups

About You

You will have experience/understanding of:

• Working in partnership with other organisations, including in health and voluntary sector
• Working with and supporting a wide range of stakeholders
• Developing support using co-production with service users
• Supporting groups and developing networks
• Addressing health inequalities and championing diversity, accessibility and inclusion.

This role requires frequent travel across the London geographical region. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as; Community Engagement Officer, Stakeholder Engagement Coordinator, Partnerships and Engagement Officer, Community Outreach Officer, Engagement and Participation Officer, Volunteer and Community Officer, Community Involvement Officer, Locality Engagement Coordinator, Networks and Engagement Officer, Involvement and Impact Officer, Voice and Influence Officer, Community Support Network Officer, Lived Experience Engagement Officer, Health Partnerships Officer, Community Development and Engagement Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We at the Foundation support the growth and sustainability of the Award around the world through expanding access, extending reach and strengthening impact, and in doing so, ensuring predictable and sustainable income.

The Philanthropy team has huge growth targets over the next 3 years in order to support the ambitious growth of the organisation. We aim to double our network of generous donors, deepen engagement with those who are long standing supporters and broaden our global network of advocates.

The purpose of this role is primarily to support the Philanthropy team with recruitment and stewardship of World Fellows; the delivery of appropriate communications material and donor relationship management. You will manage your portfolio of donors and working with existing supporters, your goal will be to deepen their connection to our cause and inspire transformational gifts that support our work.

This is a truly collaborative role which involves work closely with colleagues across the Foundation, as well as some of our key supporters, to nurture meaningful and beneficial connections.

Key Responsibilities:

• Day to day management and support of the Foundation’s World Fellowship programme and network; research, manage and develop donor relationships with a portfolio of donors.
• Plan and maintain regular contact with donors, through the use of events and relevant communications materials and publications.
• Working with the with the events team for the creation of invitation lists and event follow up.
• Independently account manage a group of donors, creating reports and other stewardship materials, and undertake day to day general relationship management.
• Undertake prospect research and the planning of relevant approaches to individuals; network mapping current donors and seeking introductions from current network where possible.
• Lead on the preparation of publications and relevant materials for all donors and supporters.
• Keep comprehensive records on our CRM, Salesforce.
• Ensure payments are requested and receipted in a timely fashion.
• Undertake any other duties as required to support the successful delivery of Fundraising Department objectives.

There when it matters

We have an exciting opportunity within our IT Directorate for an experienced and dedicated BI Developer to join the team.

Working as part of a Data and BI team you will specialise in the development of dashboards, visualisations, data extraction and manipulation using in-depth knowledge of various software tools (including but not limited to PowerBI, SQL, Python / R) that provide value to, and delight, our customers.

About the role:

• Design, develop, and optimize advanced BI dashboards and reports using Power BI. Ensure they are intuitive, efficient, and tailored to the client's needs.
• Conduct comprehensive analysis of complex data, identifying trends, and translating insights into actionable recommendations.
• Leverage SQL skills to query, manipulate and manage data within relational databases. Ensure the efficient and effective use of data in support of strategic initiatives.
• Develop our Power BI platform.
• Build data models from scratch ranging in complexity.
• Contribute to the design and build of the organisation's data warehouse.
• Stay current with the latest Industry trends and specifically advances in the MS BI stack.
• Work as part of a team to prototype, develop, launch, maintain and enhance a portfolio of data analytics products that are quality-assured, user-focused, automated, reliable and secure.
• Creating statistically valid, user friendly visualisations and dashboards using PowerBI and other data analysis tools.
• Excel in methods for managing data across all parts of the development lifecycle using knowledge of ETL techniques to prepare data for use within data analytics products, creating robust and repeatable workflows to ensure effective and efficient future maintenance of data reports and visualisations.
• Create documentation, document code/ visualisations and user support materials to agreed standards.
• Provide specialist and/or subject expert advice and technical support in relation to complex user enquires relating to data products, reports and visualisations.
• Stay up to date with technologies and practices through formal external training, on the job training, interaction with co-workers and self-learning.
• Evaluate new technologies to ensure the advancement of technology architecture and data capabilities.
• Contribute throughout the entire development lifecycle and engage in automation and efficiency activities to benefit the team, its products and more widely.

About you:

• Significant experience using the Microsoft BI stack, Power BI, DAX, M or Power Query
• Significant experience using the SQL Server Stack, T-SQL, SSIS
• Experience with SSRS
• In-depth knowledge of data and requirements analysis.
• Proven experience as a Microsoft Power BI Developer with a strong portfolio of successful projects.
• Experience with data integration from various sources.
• Strong knowledge of data visualisation best practices and UI/UX principles.
• Able to collect, analyse and present complex data and information required to fulfil their role.
• Experience in development lifecycles and change management.
• Ability to demonstrate adapting to changing priorities.
• Can document their work to required standards.
• Ability to manage small projects and adhere to organisational project standards where required.
• Can effectively communicate with colleagues and other third parties.
• BI/MI Requirements gathering and analysis.
• Solution design, creation, and maintenance.
• Stakeholder Management.
• Significant experience in producing a wide range of data analytics products, including high-quality dashboards, visualisations and support materials to meet customer needs.
• Experience in applying technology to solve business problems.
• Experience working with personal data.
• Experience of working within an agile environment

Nice to have:

• Preferably a mathematics and statistics background.
• A good understanding of GDPR.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online 
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Post funded by Southwark Council

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £34,582 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers

To be successful you will need:

• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Tuesday 27th May 2025

Interviews: Friday 30th May 2025  

For further information and an application pack please go to our website via the apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.