Volunteer support worker jobs
Salary: £26,520 rising to £27,030 on successful completion of probationary period
Location: Blaenau Gwent. Workplace-based role
Some occasional travel across services in Blaenau Gwent and Cyfannol Hwbs as and when required.
Successful applicant may be required to work some evenings and weekends.
Participation in the 2nd Tier out of hours on-call rota.
Hours & working Pattern: 35 hours a week, 3x12 hours shifts over 3 weekday
Accountable to: Refuge Service Coordinator
Purpose of the post
To assist in the management and delivery of high quality, responsive, specialist refuge support and services that enable people to feel safe, to be empowered, and to flourish in a life free from Domestic Abuse and Sexual violence
Responsibilities
- As a key member of the team, contribute to achieving Cyfannol Women’s Aid’s vision, mission and ambition.
- To demonstrate and positively promote the organisation’s values, culture, and qualities
- Collaborate with the support services coordinator and the refuge team to plan and deliver high quality, specialised, trauma informed, person-led support services.
- Line management of refuge team members (Support Worker, Support Work Assistants, Out Of Hours and Relief Workers) in line with policy in an inclusive, engaging and empowering way. (including supporting recruitment, completing induction, supervision, training and development) supporting and coaching.
- Case hold, providing direct support to adults and children staying in Blaenau Gwent Refuge Services.
- Oversee all rotas for refuge staff and on-call for Blaenau Gwent and make sure the refuges are adequately staffed at all times.
- Work collaboratively with the support services coordinator to ensure refuge referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
- Support women and children to have a voice and provide feedback within the organisation and the sector, including surveys, listening sessions, and external opportunities
- Oversee operational Health & Safety requirements within refuge services and to oversee housekeeping, maximise refuge occupancy.
- Key collaborator, supporting the team members to keep accurate and timely records in all aspects of the service.
- Monitor personal charges and petty cash liaising with the Finance Department, Support Services Coordinator and Service Manager.
- Lead regular House Meetings and refuge Team meetings and to participate in Blaenau Gwent full team meetings
- Support the coordinator in compiling reports for Welsh Women’s Aid (WWA) Statistics and other relevant reports for projects and services
- Assist with the attendance of core group and other similar meetings, ensuring completion of all tasks allocated to Cyfannol Women’s Aid (CWA) where coordinator is unable to.
- Support the refuge team to appropriately signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational, and cultural services and also CWA’s other internal services.
- Being responsive to requests from other members of the organisation for quantitative and qualitative data, including for example, the creation of case studies.
General responsibilities
Contribute to the:
- Development and achievement of our Vision, Mission and Objectives.
- Promotion of our values, culture and aspirations.
- Creation of a safe, supportive and explorative working environment.
- Promotion of Equity, Diversity and Inclusion.
- Upholding of our Policies and Procedures.
- Any other reasonable duties as required.
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
The ability to travel independently and in a timely manner to fulfil the requirements of the role is essential.
Application Information: Please ensure you have read the full Job Description and Person Specification. Use your personal statement to explain how your skills and experience make you well-suited to the role.
Closing Date: 09 October 2025.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is required for all posts
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce
The client requests no contact from agencies or media sales.
Manchester Mind has worked with Greater Manchester Mental Health Trust for a number of years to deliver roles within Community Mental Health Teams in Manchester. Social Workers are a vital part of the team and we are advertising for two roles in different teams within Manchester. The post-holders will work within integrated, multi-disciplinary teams employed by Manchester Mind but managed on a day to day basis by Greater Manchester Mental Health Trust.
As a Social Worker, you are a crucial member of the team. You would be proactively supporting and care coordinating a caseload of people with mental health problems and
complex needs.
Job Title: Social Worker
Base: South Mersey Community Mental Health Team
Hours: 37.5 hours per week
Salary: £38,022 p.a.
Annual Leave: 28 days + bank holidays
The skills and experience that are most important to us are:
- Qualified as a Social Worker.
- Experience of building kind relationships.
- Ability to work in a collaborative way.
Application documents can be downloaded from our website.
The closing date for applications will be 12 noon on Monday 22nd September 2025.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Our purpose is to create a space where mental health comes first.




The client requests no contact from agencies or media sales.
Job Purpose:Lead and manage the day-to-day operations of the Family Centre provision to support families with children and young people aged 0-19 years (up to 25 years with disabilities and additional needs) that are identified as the most need of support or have emerging needs.
Main Responsibilities:
- Management of the implementation of the Surrey County Council Families First specification for Family Centres and Family Resilience Support provision.
- To monitor the Manager’s in-tray, triage referrals, ensure contact with families providing management oversight and comply with all elements of Early Help Module (EHM) Practice standards for Child Records – Family Centres and Family Support Programme guidance.
- With the Family and Youth Manager to devise and review the service delivery plan including emerging needs groups and partnership working with HomeStart East Surrey and other agencies.
- Use Tableau data and Outcome tools to plan service delivery.
- Show evidence of the impact of the support that is provided and record this on Early Help Management System (EHM), Outcome Stars and other systems as appropriate.
- Work with the Head of Finance, Head of CYP and the Youth & Family Service Manager to manage the budgets of the Family Centre and consider other sources of revenue.
- Manage Senior / Family Support Workers, Admin and other associated staff within the Family Centre and Family Support provision providing regular line management supervision, annual appraisals, and case supervisions.
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.(pro-rata for part time workers)
The holiday year runs from 1April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor (Nights)
Location: Latimer Road, Royal Borough of Kensington and Chelsea (RBKC) - Walking distance from Latimer Road underground station (Circle and Hammersmith and City Lines). Please note that unfortunately this service does not have step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays.
About the role
Our residents in this service have experienced long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.
In this role, as a Support Mentor, you will work within a 24 hour service which provided person centred support to our residents. Some key responsibilities include:
- Ensuring the safety and wellbeing of residents and participants.
- Be a present member of the team on the night shift, completing handovers for day colleagues for a seamless service.
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
- Focusing on empowering our residents to take control over their lives and meet their personal goals.
About you
We're looking for someone who shares our passion for supporting people who’ve experienced homelessness and may have complex needs. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. What are we looking for:
- Understanding of the needs of those who have faced homelessness and have various complex needs including mental health, substance use, and alcohol dependency.
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role.
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
- Understanding of the housing and social needs of people with multiple and complex needs.
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback.
- Sensitivity and empathy to others, and ability to deal with individual circumstances with professionalism.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Care | Support | Social Work | Social Worker | Support Staff | Homelessness Support | Complex Needs | Mental Health | Substance Use | Alcohol Dependency | Person Centred Support | Recovery | Independence | Housing Support | 24 hour Service | Night Shift Support
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Redbridge Crisis Alternative Service in London
Sounds great, what will I be doing?
We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Senior Youth Worker
Salary: £28,000–£32,000
Contract: Full-time, permanent
Closing Date: EXTENDED - rolling
Could you lead and inspire youth work across Wallingford and Didcot?
We’re looking for an experienced and dynamic youth worker to take a lead role in delivering and developing our youth provision in both towns. You’ll lead our youth provision in Wallingford, which includes open-access youth clubs, detached, an LGBTQ+ youth group and holiday activities. You’ll also deliver youth work in Didcot and support our wider team. You’ll supervise and develop volunteers, champion youth voice, and ensure our provision responds to young people’s ever-changing needs.
Key responsibilities include:
- Leading and developing the community youth provision in Wallingford
- Building meaningful, trusted relationships with under-served young people to support their personal and social development
- Delivering youth work sessions in Wallingford and Didcot across open-access, detached, outreach and mentoring provision
- Supervising and supporting volunteers
- Promoting youth voice and participation across all provision
- Acting as Designated Safeguarding Lead when required
- Ensuring delivery meets safeguarding and organisational standards
We’re looking for someone who:
- Shares our values and wants to see under-served young people thrive
- Builds trust and rapport quickly with young people, colleagues and partners
- Has experience delivering youth work in different settings
- Stays calm and positive when challenges arise
- Can lead projects and support volunteers with confidence
- Is organised, self-motivated and good at juggling priorities
- Brings safeguarding knowledge and is committed to safe practice
- Holds a full driving licence and can work evenings
Much of our delivery happens outside school hours, with some sessions running later into the evening. We expect the Senior Youth Worker to work at least three evenings per week, but beyond that we’re happy to be flexible. We’re open to job shares, condensed hours or other creative arrangements if it helps the right person take on the role.
TRAIN is committed to building a diverse and inclusive team and we actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience. If there are any adjustments we can make to support your application or interview process, please let us know.
Find out more and apply – read the full recruitment pack available on our website.
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Hackney
Sounds great, what will I be doing?
This role involves providing intensive, person-centred support to women in a residential setting. The role includes delivering key sessions, community meetings, and daily contact to assess and monitor individual needs. You will co-produce Support and Safety Plans with residents, focusing on their strengths and goals, and offer advice on safety, domestic abuse, housing, and independent living. Responsibilities also include liaising with statutory bodies on safeguarding matters, supporting move-on accommodation, and promoting empowerment through workshops and social activities. The role follows “The Hestia Approach,” prioritising co-production, recovery, and partnership with service users.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Have you ever wanted to make a difference to the lives of vulnerable Children and Young People? Our children’s home in Romiley, Stockport provides residential Care for Children and Young People with who Emotional Behavioural difficulties/Autism, Learning difficulties and complex needs.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
We believe that everyone deserves a place to call home - whether that's a place to call your own or somewhere to get safety, stability and support. You’ll be helping children to grow their independence and shape their own story within a supportive, caring home.
You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love, and support that they would receive as if it was their family home.
Location : Romiley, Stockport
Hours: 37.5 Hours
Sleep in shift paid at £100.80 per shift
Weekends paid 25% premium on hourly rate.
The Role;
- Provide a caring, safe, secure and accepting environment that meets the physical, health, social needs and rights of the young people. This will include supporting less experienced staff via positive and effective teamwork to achieve high quality standards of care that are set and agreed by the Registered Manager on behalf of the Trust. This work will aim to respect and promote the needs of each young person arising from their racial, cultural and religious background.
- Assist with the assessments of need and formulation of plans. This involves working in partnerships with other agencies and taking into account the wishes and feelings of the young people, their parents and other persons with parental responsibility, in line with legislation pertaining to the young people.
- Maximise educational opportunities and achievements for the young people looked after within the unit by assisting in identifying, establishing and supporting educational provision and contributing to educational reviews.
- Undertake primary responsibility for key working at least one young person of a more complex nature.
- Undertake the supervision of less experienced residential staff and/or ancillary staff in accordance with Together Trust Policies & Procedures as directed by the Registered Manager.
- Assist with the planning and preparation of the shift rotas.
About you;
- Good standard of written and oral English
- QCF(NVQ level 3) in health and social care (CCYP) or equivalent or willingness to achieve award within timescales set by trust
- Working in a residential setting, undertaking the full range of duties in a well planned way that respects and values the young people as individuals.
- Good communication and interpersonal skills
- Ability to write reports
- Working with young people and an understanding of the issues affecting them.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.
We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.
We currently do not provide sponsorship, but we welcome applications from those who have the right to work in the UK.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can do to support you
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.

Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available:
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7:00pm to 7:15am
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7:00pm to 8:15am (driver)
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9:45pm to 7:15am
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9:45pm to 8:15am (driver)
Pay: £14.50 per hour, or £15.00 per hour when you are the designated driver for that shift.
Job Purpose
As an Overnight Homeless Shelter Worker, you’ll be part of a small, professional team running Glass Door’s night shelters between November and April. Working alongside at least one other staff member, you’ll be awake and engaged throughout the night, supporting up to 35 guests who are experiencing homelessness.
Your role is about creating a safe, calm, and welcoming space where guests can rest, feel respected, and be treated with dignity. You’ll build trust through friendly conversation, keep an eye on everyone’s wellbeing with regular checks, and step in when problems arise – from offering reassurance to someone in emotional distress, to calmly handling challenging behaviour, to calling emergency services if needed.
Most nights are steady and focused on guest support, but there can be moments of pressure. We’ll provide training so you feel confident and prepared. You’ll also help serve a light breakfast in the morning and ensure our equipment is packed and ready for the next night – with one of you driving the van back to base.
If you’re compassionate, calm under pressure, and committed to helping people move forward from homelessness, this role offers the chance to make a real and lasting difference.
Job Responsibilities
What You’ll Do
You’ll be part of the overnight team making sure our night shelters are safe, supportive, and welcoming spaces for everyone staying with us. This is an awake, overnight role, you will be alert and engaged for the whole shift. Your main responsibilities will include:
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Welcoming and supporting guests – Create a friendly, respectful atmosphere and build positive relationships with guests, volunteers, and colleagues.
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Staying alert all night – Carry out regular checks around the shelter (every 20 minutes) to make sure guests are safe, and comfortable.
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Responding to situations – Calmly manage any issues that arise, such as someone feeling unwell, experiencing emotional distress, or showing challenging behaviour. This may sometimes mean calling emergency services. Training will be provided.
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Keep the shelter safe and secure – Follow all safety, security, and health and safety procedures. This includes locking and unlocking doors and making sure the space stays tidy and free from hazards.
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Recording important information – Write clear, accurate shift reports and note any concerns or observations. Complete incident forms if needed.
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Supporting volunteers – Offer direction and guidance to volunteers on shift so everyone works well together.
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Enforcing behaviour expectations – Address situations where may display challenging behaviour, using a calm and respectful approach, conflict de-escalation training is provided for all staff.
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Packing and unpacking the van – unload equipment and supplies into the van at the start of the shift and repack at the end of the night. The allocated driver will return the van to base (driver shifts are paid for an extra hour).
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Restocking supplies – Keep an eye on essentials such as tea, coffee, and toilet paper, and restock from the van when needed.
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Preparing a simple breakfast – In the morning, help serve drinks, toast, and porridge, and make sure guests are woken from 6am so they can leave by 7am.
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Tidying and closing down – Gather equipment, pack it away, and ensure nothing is left behind.
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Training and meetings – Attend occasional in-person training sessions, team meetings, or other activities. From time to time, you may be assigned online training to complete while on shift.
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Work to a rota – Shifts will include evenings, weekends, and public holidays, so flexibility is important.
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Help with other tasks as needed – From time to time, you may be asked to help with other reasonable tasks that keep the night shelter running smoothly.
Person Specification
Essential
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A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
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Confidence in handling challenging behaviour calmly and respectfully.
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Good communication skills, both spoken and written.
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The ability to carry out manual handling tasks such as moving supplies and equipment.
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For driver shifts: A valid driving licence for a manual vehicle and be willing to drive the Glass Door van.
Desirable
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Experience working with people experiencing homelessness or other vulnerable groups.
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The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
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A lived experience of homelessness.
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An understanding of, and commitment to, trauma-informed care.
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Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
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Employment is subject to a satisfactory enhanced DBS check for adults.
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You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
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A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Redbridge Crisis Alternative Service in London
Sounds great, what will I be doing?
We are seeking a dedicated worker to manage a caseload of clients needing early intervention or prevention support with their mental health. The role involves delivering group activities and programmes, co-producing support with service users, and empowering them to engage effectively with professionals and community services. You will help develop peer support networks, monitor wellbeing and safety, and ensure all safeguarding concerns are addressed. The post requires flexibility, teamwork, accurate record-keeping, and timely completion of referrals, assessments, and reviews. You will also support colleagues, contribute to the smooth running of the service, and take part in regular supervision and professional development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking someone with proven experience supporting individuals with mental health and/or dual diagnosis, with strong knowledge of mental health conditions, recovery approaches, and relevant legislation. The role requires excellent communication, partnership-building, and case management skills, alongside the ability to work independently, as part of a team, and to support new staff or volunteers. You should have experience in planning and delivering initiatives such as groups, events, or volunteer programmes, as well as strong organisational, IT, and administrative skills. A solid understanding of safeguarding, risk assessment, and local recovery services is essential, along with the confidence to represent the organisation externally and manage work effectively under pressure.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Have you ever wanted to make a difference to the lives of vulnerable Children and Young People? Our children’s home in Walkden, Salford, provides residential Care for Children and Young People with Autism and Learning Difficulties.
We have a vacancy for a Children's Residential Support Worker in our Walkden, Salford service to be part of our experienced team. You will work in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love and support they would receive as if it was their family home.
The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them, and we work together for change.
The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all of our staff and volunteers to share this commitment.
The hours are 37.5 per week worked over 5 shifts per week on a rota system which includes weekend working.
The annual salary for this role is £24,700.00 (£12.67 ph.) per year plus biennial increments.
Additional Enhancements - Weekends paid at 25% premium on the hourly rate and Sleep in payments of £100.80 per sleep.
What can you bring to the service...?
- As a Children’s Residential Support Worker, you will provide a caring, safe, secure and accepting environment that meets the physical, health, social needs and rights of the young people.
- You will maximise educational opportunities and achievements for the young people by assisting in identifying, establishing and supporting educational provision and contributing to educational reviews.
- You will also undertake direct work that is designed to meet the young person’s needs as identified within the care plan, enabling them to reach full their potential. Supporting the young person’s significant relationships will be a part of this task.
- Under close supervision you will take responsibility for key working at least one young person.
- You will maintain accurate and up to date records of the work undertaken with the young people and complete written reports for planning meetings and statutory reviews as necessary.
- Support young people with their individual personal care needs. This can include full reliance upon you to change continence pads, assist with full body and hair wash, as well as dressing. Or, encouraging them to be as independent as possible and washing/dressing themselves to progress with their skills development.
- Undertake a range of domestic duties, including cooking and some cleaning, to a good standard, to ensure compliance with health and safety policies and the guidelines for young people and staff.
What can you bring to the team….?
- Experience of working in a residential setting, undertaking the full range of duties in a well-planned way that respects & values the young people as individuals.
- Flexibility to respond to the needs of the unit and young people.
- Good communication and interpersonal skills.
- Ability to write reports.
- Good organisational and time management skills.
- Ability to work on your own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
- If you don’t have direct experience of working with children maybe you have transferrable skills to bring to the role.
Benefits
- Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Here at Together Trust our vision is to champion a better future for the people we support.
To discover the full details of this rewarding role within the Together Trust look at our Job Description.
If this sounds like the place for you and you think you have the relevant skills and experience we are looking for, please apply now.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.
We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.
We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.
Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.

Physical activity is vital to good health. So we need you to get Salford moving.
Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.
Leading an exciting new community engagement project, you will understand and break down barriers to physical activity and maximise provision to help residents become healthier and happier. To make this happen, we will look to you to design and deliver a far-reaching investment programme for VCSE organisations, so you can expect an extremely high profile. In particular, you will:
- Secure buy-in from diverse groups and stakeholders to make things happen.
- Bring together public bodies, investors and colleagues to secure and deploy funding.
- Manage the relationship with our core partner Salford Community Leisure.
- Constantly monitor and report on project activity.
- Find innovative ways to connect with hard-to-reach groups and increase their participation in physical activity.
- Effectively manage your time and oversee your own administration.
As you would expect, we require a confident and ambitious self-starter with:
- Experience of overseeing commissioned or grant-funded work, including reporting to partners.
- A track record of providing information to individuals and groups.
- Proven ability to conduct research, analyse data and gain clear insights.
- Outstanding interpersonal and stakeholder management skills.
- Demonstrable flair for multi-tasking and prioritising conflicting demands.
Finally, an understanding of the importance of physical activity would be very useful, as would some exposure to the voluntary, community or social enterprise sector.
In return, you can expect a comprehensive package of benefits including:
- Development opportunities
- 28 days’ holiday (rising to 30 days after five years)
- Pension scheme with 7% employer contribution
- Subsidised membership of the Hospital Saturday Fund, and much more.
Hours: Part-time, 18.75 hours per week.
Contract: Fixed term contract until March 2028.
Help us release the potential of the people of Salford and we will do the same for you, giving you the training and development to take your career to the next level.
To learn more and apply, visit our website.
Closing date: Noon on Monday 22 September 2025.
Interview date: Monday 29 September 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Beacon is looking for a friendly and enthusiastic youth engagement worker to work as part of a small team to deliver our SHINE offer to young people. SHINE offers early intervention support to all 11-17 year old’s in Stockport to provide information, advice or guidance regarding their emotional wellbeing. It includes: 2 weekly wellbeing groups, a weekly arts group (delivered by Beacon’s partner), signposting and advice. SHINE develops skills to support emotional wellbeing, build resilience and confidence with weekly themes over 12 weeks.
You will be the main point of contact for young people and their families, providing information, advice, guidance and support to access services. You will work with colleagues and the young people to devise and cofacilitate group sessions which are fun, engaging and support young people to develop skills and improve wellbeing. You will liaise with our partner delivery organisation, and support the future development of the service. You will responsible for completing all administrative duties in relation to the service, including the collection of monitoring and feedback data.
The role is for 17.5 hours per week. The hours are to be agreed, but must include Tuesdays and Thursdays, 4pm to 7pm. The salary for this role is £26,481 per annum pro rata.
We want to live in a society where everyone is able to enjoy positive mental health and wellbeing.




At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Intervention Worker to play a pivotal role in our Criminal Justice Service in Battersea.
Sounds great, what will I be doing?
Approved Premises (APs) work with high-risk people released from prison, providing a vital element in public protection arrangements. APs offer a level of contact, support and supervision within the community that is unique within the Criminal Justice System. This is an opportunity to be part of a dedicated, enthusiastic staff team at our male Approved Premises in Battersea, playing a key role in pro-social modelling, rehabilitation and community reintegration for those ready to make positive choices.
Working closely with Probation Officers and other community services such as police, health, housing and substance misuse, we provide a stepping stone from prison into the community.
As a member of the Approved Premises team, you will model pro-social behavior and foster a positive, respectful culture with both clients and colleagues. You will actively engage with residents, supporting communal activities such as meal preparation, and contribute to the delivery of individual sentence plans in collaboration with probation officers, police, and external agencies.
Your role will involve providing administrative and practical support, ensuring daily tasks are completed, and following all operational protocols. You will encourage compliance and enforce rules relating to curfews and drug and alcohol testing as required. Keeping colleagues, multi-agency partners, and management informed is essential.
You will be responsible for monitoring and maintaining the health, safety, security, cleanliness, and well-being of the premises and residents, utilizing tools such as CCTV, observation, and direct personal contact. Accurate, timely record-keeping and appropriate information sharing with respect for confidentiality are critical components of this role.
Using your initiative, you will identify and address additional tasks or emerging issues, working within the service to maintain an enabling environment. Adherence to the Approved Premises Manual, Hestia policies, and relevant justice service requirements is expected, alongside consistently demonstrating The Hestia Approach.
This role involves working closely with high-risk offenders transitioning from prison to community life, providing a unique level of daily support, supervision, and tailored interventions. You will empower residents to take responsibility for themselves while maintaining appropriate boundaries and supervision. The position operates on a rolling rota covering early, late, weekend, and night shifts to ensure continuous support and public protection.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have a strong ability to engage and communicate effectively with others, demonstrating flexibility and responsiveness in their approach. They should maintain an optimistic outlook regarding people's capacity for change and the possibility of positive outcomes. A quick learner who can efficiently gather information and make well-founded decisions is essential.
The candidate must be able to maintain firm boundaries and exercise authority legitimately while working in a pro-social and positive manner. Competence in receiving, processing, and accurately recording detailed information is required, along with ensuring appropriate sharing of information within confidentiality guidelines. An understanding of the emotional and behavioral impacts of trauma is important, as is the ability to work sensitively with individuals who display a wide range of emotions, behaviors, and communication challenges.
The candidate should be a team player who leads by example and takes a practical, hands-on approach to tasks such as cooking, gardening, household chores, and leisure activities. Finally, knowledge of safeguarding principles and the ability to identify and respond appropriately to safeguarding concerns are essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




We're looking for someone to help manage Crimestoppers in the Avon and Somerset area.
Contract: Fixed term until 31 March 2026
Location: Home-based (with regional travel across Avon & Somerset)
Hours: 15 hours per week (0.4 FTE, flexible, including some unsociable hours)
Salary: £15,531 per annum (£38,828 FTE)
Crimestoppers is seeking a Regional Manager to act as our representative across the region. This key role will:
- Lead the creation and delivery of impactful crime prevention campaigns with law enforcement and community partners.
- Coordinate cross-border and national initiatives in support of ROCUs, the NCA, and other agencies.
- Drive funding opportunities to support our work, from campaigns to outreach.
- Empower volunteer committees to thrive and achieve their full potential.
- Act as a spokesperson for Crimestoppers with local and regional media.
We are looking for someone with strong project management and budget management experience, confident in working under pressure, building strategic relationships, and occasionally working unsociable hours. Experience with the voluntary sector, media campaigns, or policing practice would be an advantage.
This is a really exciting opportunity to make a real impact in crime prevention.
You'll find more details in the job pack here.
The client requests no contact from agencies or media sales.