Volunteer volunteer volunteer roles in Addlestone, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description:
This role sits within our new Coproduction and Transformation Project
The role of the Co-Production Volunteer is central to the success of the Co-Production and Transformation and Engagement Project. Volunteers bring lived experience, local knowledge, and critical perspectives to support the redesign of mental health services, so they are inclusive, accessible, and rooted in the real needs of those who use them.
This role exists to ensure that service users, carers, and community members have a meaningful voice in shaping decisions that affect care delivery. Volunteers will work alongside professionals, clinical teams, and other stakeholders to challenge assumptions, identify gaps, highlight strengths, and co-create improvements. Whether drawing from personal experiences of mental health challenges, supporting someone through the system, or working in the community, volunteers act as equal partners in transformation. They help build bridges between professionals and service users, promote accountability, and encourage a culture of openness and innovation.
Through structured engagement such as workshops, advisory groups, feedback panels, and co-design activities, the Co-Production Volunteers will contribute to the long-term sustainability and responsiveness of mental health services. Their insights help ensure that care is not only clinically effective but also emotionally safe, culturally sensitive, and aligned with what matters most to the people it serves.
Main Tasks
· Attend monthly co-production workshops, steering groups, or feedback sessions
· Share personal and/or collective experiences to inform service transformation
· Provide administrative support- send and respond to emails, input information on our database
· Review materials and provide feedback (e.g., policies, pathways, information leaflets)
· Participate in recruitment panels, focus groups, and pilot testing where appropriate
· Help create accessible, inclusive spaces that welcome diverse voices
· Promote equality, dignity, and psychological safety within meetings
· Support evaluation activities and co-authoring of reports or recommendations
· Uphold HFEH Mind values and behaviours
We are looking for someone who:
· Has lived experience of mental health challenges
· Good communicator
· Passionate about improving NHS West London Mental Health services
· Are a non-judgmental and friendly individual
· Lived experience of mental health services (personal or as a carer/family member/community member)
· A commitment to improving mental health care and reducing stigma
· Willingness to share personal insights in a respectful and constructive way
· Openness to listen and engage with others from diverse backgrounds
· Ability to attend meetings and participate reliably (online or in person)
· Basic communication and interpersonal skills (speaking, listening, expressing views)
· Comfortable working as part of a group, including with professionals and other volunteers
· Respect for confidentiality and group boundaries
· Ability to reflect, ask questions, and provide feedback on ideas, documents or processes
· Interest in learning about co-production, service transformation or health improvement
· Respect for inclusion, anti-discrimination, and safeguarding practices
· Willingness to learn digital tools (such as Zoom or MS Teams) with support if needed
· An understanding of the local community context and the challenges people may face accessing care
Those from or have an interest in:
- Black and Minority Ethnic Communities
- Civic Responsibility and Communities
- Disability
- Employment, Education and Training
- Health and Social Care
- Homeless and Housing
What's in it for the Coproduction Volunteer?
Joining our Service User Network is a fantastic opportunity to get involved with a nationally recognized charity, whilst supporting positive changes within the NHS West London Trust. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organization. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Services Lead, you would work with and support the Lead Volunteer Coordinator in recruiting and placing volunteers. You would help the Lead Volunteer Coordinator manage and motivate the team of volunteers and ensure that the required resources to the team.
As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.
Alongside the Lead Volunteer Services Coordinator:
- Develop and implement an effective and welcoming induction program for new volunteers to the branch.
- Keep an up-to-date list of volunteering opportunities within the branch.
- Working with the centre manager, supervisors, retail managers and Trustees to arrange the recruitment and placement of volunteers.
- Matching what volunteers would like to do to help the centre with the Branches need for volunteer help.
What we are looking for in a volunteer:
Above all, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare.
We are looking for someone with recruitment and people management experience, and it would be even better if some of that experience is in managing volunteers.
You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert, although commitment, common sense, and the ability to be objective are vital.
What we can offer you as a volunteer Branch Trustee – Volunteer Services
- We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
- Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
- The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
- The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
- A way to expand your professional and personal network through working with like-minded people.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Experienced Garden Volunteer
The beautiful, award-winning Memorial Garden behind the Museum of Brands was established in 1990 as a peaceful oasis for those living with HIV/AIDS and using the hospice and other services provided in this building when it was the London Lighthouse. The sheltered garden is described by visitors as ‘a haven’,
‘an oasis’, and ‘a hidden gem’. The garden is looked after by a small group of volunteers and the Gardener who originally developed it, working within a very small budget.
This is a small but complex garden, thoughtfully designed and rich in variety. You’ll find opportunities to work on a wide range of tasks — from detailed pruning and planting to structural maintenance and seasonal care. It’s an excellent setting for anyone looking to gain broad hands-on experience, whether you're training in horticulture or simply want to deepen your skills in a purposeful environment.
We are looking for experienced garden volunteers to support the Gardener with the following:
· General garden maintenance including weeding, pruning, deadheading, and mulching
· Planting and replanting seasonal flowers, shrubs, and small trees
· Watering plants and maintaining irrigation as needed
· Lifting and moving heavy pots, tools, compost bags, and garden waste
· Ladder work for tasks such as trimming hedges, cleaning gutters, or maintaining climbing plants
· Sawing and light carpentry, including pruning larger branches and assisting with minor repairs
· Clearing leaves and debris to keep paths and seating areas safe and accessible
· Maintaining and cleaning garden tools and equipment
What we’re looking for:
· A passion for gardening and some hands-on experience (professional or personal)
· Either a trainee gardener, horticulture student, or someone already working in gardening or landscaping or an experienced gardener wanting to give back through volunteer work
· Willingness to carry out practical tasks, including some lifting and ladder work
· Comfortable working outdoors in different weather conditions
· A positive, team-focused attitude with good attention to safety
What you’ll gain:
· Valuable hands-on gardening experience in a unique, award-winning setting
· The chance to be part of a friendly, purpose-driven team
· The satisfaction of helping maintain a space that’s deeply meaningful to others
Training and support:
You will first be invited for a meeting with our gardener, Gary. Volunteers are given relevant training for any tasks carried out, opportunities for regular feedback and we remain open to suggestions on how we can improve the volunteer experience.
Availability:
Our garden volunteers currently come in together on a Thursday. However volunteering in the garden can occur on any day while the Museum is open (Monday-Saturday 10-5, Sunday 11-5). We are looking volunteers who can volunteer over a period of at least 3 months. Ideally you will be able to start immediately, although this is not essential.
Expenses:
Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are here for over 6 hours.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
- Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunitie
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What will you do?
• Explore different ways of fundraising to help the local Citizens Advice obtain money, either for specific things, or for ongoing running costs of the local Citizens Advice
• Help organise fundraising events to raise money from the local community and encourage volunteers and staff to get involved
• Create materials, such as newsletters or presentations, which can be used to raise the profile of the local Citizens Advice and for raising money
• Explore other ways of fundraising, including identifying new sources of funding from organisations
• Help to build relationships with local organisations or businesses
• Help staff put together some information to send to potential funders and to complete applications for funding bids
What is in it for you?
• Make a real difference to people’s lives
• Learn about a range of issues such as benefits, debt, employment and housing
• Build on valuable skills such as communication and problem solving, and increase your employability
• Work with a range of different people, independently, in a team and within your local community
• Have a positive impact in your community. And we’ll reimburse expenses too.
What do you need to have? You don’t need specific qualifications and skills, but you’ll need to:
• Be friendly and approachable • Be non-judgemental and respect views, values and cultures that are different to your own
• Have a positive attitude towards fundraising
• Have excellent verbal and written communication skills
• Have good IT skills
• Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
• Be willing to undertake training in your role
How much time do you need to give?
We can be flexible about the time spent and how often you volunteer so come and talk to us.
Valuing Inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people, people with colour, disabled people, people with physical or mental health conditions, LGBTQ+ and nonbinary people.
If you are interested in becoming a fundraising volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a small charity with a big heart and help shape our future.
Barefoot and Free is a grassroots UK-based charity funding respite breaks for families with neurodivergent children or children affected by trauma. We're growing from the ground up and we’re looking for passionate, creative Volunteer Fundraising Champions to grow with us.
This is more than a stepping stone role. It’s a real opportunity to be part of something long term that's meaningful, mission-driven, and deeply rewarding. You'll play a key role in shaping a small charity with huge potential and your efforts will directly impact the lives of families who truly need support.
Why Join Us?
Grassroots charity work is full of heart but it’s not without its challenges. We don’t have huge budgets, so we need fundraisers who can think outside the box, raise funds rather than spend funds and inspire others to get behind the cause.
But the rewards? They’re immense:
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You’ll see the direct results of your work as we grow together.
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You’ll gain invaluable experience for your CV and future roles in the third sector.
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You’ll be part of a close-knit team where your ideas and efforts are truly valued and supported.
Your Role
As a Volunteer Fundraising Champion, you’ll help us raise the funds we need to provide life-changing breaks for families. You’ll be the creative spark and the friendly face behind fundraising efforts that make a real difference.
Key Responsibilities:
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Plan, organise and deliver creative fundraising activities (raffles, online quizzes, challenge events, etc.)
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Engage and support individual fundraisers (e.g. sponsored runners, event hosts)
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Act as a key contact for fundraising volunteers providing encouragement, advice, and practical support
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Develop and maintain a central fundraising tracker (Excel or similar)
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Log all fundraising activity, targets, and deadlines
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Collaborate with our social media volunteer to promote campaigns
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Support recruitment and onboarding of new fundraising volunteers
What You’ll Bring
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Clear, friendly written and verbal communication
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Creativity and confidence in engaging with people online and offline
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Strong organisation and time management skills
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Self-motivation and the ability to work independently
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A genuine passion for our mission and grassroots charity work
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Experience in fundraising or event planning is helpful but not essential, heart and drive matter more
Time Commitment
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Flexible and remote
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Around 2 to 5 hours per week
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We’ll work around your availability this role can fit around your life, studies, job, or family
What You’ll Gain
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Hands-on experience in fundraising, event planning and project coordination
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Something impressive and meaningful for your CV or portfolio
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Real-world charity sector experience
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Friendly support and mentoring from a passionate team
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A strong sense of purpose, knowing your efforts directly support families in need
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References available on request
How to Apply:
Please send a recent CV along with a short note about yourself, including any relevant fundraising or event planning experience (formal or informal!)
We can’t wait to hear from you and hopefully welcome you to the Barefoot and Free family.
Providing funded respite breaks for families of neurodivergent children and children affected by trauma.
The client requests no contact from agencies or media sales.
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.
Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B
About the Role:
CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.
Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.
Volunteer tasks and responsibilities
· Welcoming young people to the session;
· Helping young people to register for sessions;
· Join in and be role model for young refugees and asylum seekers;
· Assisting participants to recognise and celebrate their achievements;
· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.
Requirements:
Essential
· To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Monday evenings for a minimum of four months;
· Currently resident in the UK;
- A love of football, and wanting to encourage others to play.
· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role
Desirable
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Create Hope is a therapeutic service that provides emotional and mental health support to children, young people, and families. Our goal is to offer a safe space where individuals can explore their feelings, build resilience, and self-awareness through creative and relational approaches.
Our therapeutic services include:
● Play & Creative Therapy
● Systemic Family Therapy
● Person-Centred or Integrative Adult Counselling
● NVR Therapy
● Couples Therapy
● Workshops for parents/carers
As Volunteer Admin Support, you play a key role in enabling these services to happen smoothly by ensuring the background systems and processes are managed well.
Your Role as Volunteer Admin Support
Responsibilities:
● Updating and maintaining client and referral information on Salesforce (training provided)
● Preparing and sending standard emails, agreements, and communication
● Assisting with filing, scanning, and organising paperwork
● Supporting with data entry and record-keeping for monitoring and evaluation
● Helping prepare resources and materials for therapy sessions or events
● Ensuring all records are handled securely and in line with confidentiality requirements
Time Commitment:
We ask that volunteers offer a regular commitment of a few hours each week. This can be flexible and, in some cases, carried out from home.
Location:
Tasks may take place at our Bracknell office or remotely, depending on the type of support being given.
Support & Training
We want to ensure you feel equipped and supported in your role. As Volunteer Admin Support, you will have access to:
● Induction and training on Create Hope systems (including Salesforce and GDPR requirements)
● Ongoing supervision and support from the Create Hope team
● Opportunities to develop new admin and organisational skills
● Being part of a supportive and friendly community
If you ever need additional support, please don’t hesitate to reach out.
All volunteers must adhere to Create Hope’s Safeguarding and confidentiality policies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The “Friends of St Helena Hospice” is our well known Collection Pot scheme that runs across the local area. Yearly the donations from the pots bring in over £20,000 for the hospice, which helps local people facing incurable illness and bereavement. We are looking for Volunteer Pot Collectors in local communities to assist in the collection and distribution of St Helena collection pots to local businesses in and around their own local area.
Due to the nature of this role and the requirements to visit licenced premises, we cannot accept applications from anyone aged 18 and under.
Main duties of the role
• To issue and collect St Helena Collection pots to businesses in the local community in your specific dedicated area.
• Maintain own records relating to those pots and to be always aware which pots are being given out and which are due for collection.
• Build a relationship with businesses that host a pot and liaise with the community team to ensure supply of new pots.
• Look for new pot locations across the area you cover and liaise with the community team to let them know the new locations.
Training & supervision
Full training and support will be provided in addition to an induction and Health and Safety training. You will also have a line manager who you can report to when needed.
Experience and Qualifications Required
• Organised with a methodical approach
• Confident to approach new and existing businesses to establish a relationship
• Excellent communication skills
• Car driver and access to own vehicle (essential)
• Ability to work on own initiative and as part of a team
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sign Language Officer oversees the teachers in running the BSL and Makaton teaching sessions once a week, ensuring volunteers engage in the sessions and thus utilise their skills at events. This involves building lesson plans, working to create engaging sessions and materials and helping to conduct teaching sessions.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Unfortunately cats can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Academy of Secrets Wisdom welcomes volunteers to contribute to its educational and administrative activities.
Even if you have no prior experience, you are welcome to join under direct supervision by experienced staff to ensure quality and skill development.
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### Personal Information
- Full Name
- Email Address
- Phone Number
- Country / City
- Age
- Primary Language (Arabic / English)
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### Available Volunteering Fields (choose one or more)
- Human Resources (HR)
- Executive Assistant to CEO
- Trainer
- Marketer
- Sales Team
- Zoom Room Supervisor
- Content Writer
- Podcast Host
- Accountant
- Business Manager
- Fundraising Campaign Specialist
- Social Media Manager
- Certificates Officer
- Arabic–English Translator
- Lawyer (preferably specialized in corporate law, based in the UK)
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### Benefits
- Experience certificate in the chosen field (minimum 7 months of volunteering required).
- Opportunity to obtain a paid contract after the volunteering period, as the academy grows.
- Work will be online (remote).
Academy Message: Providing comprehensive and innovative educational and training programs designed to develop individuals and prepare them to become c
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a way to give back to your local community without a long-term commitment? Not sure exactly what you’d like to do, but know you want to help?
Sometimes we come across one-off community tasks that just need a few volunteers to give us a good old Yorkshire helping hand. We also know life can get very busy and people don’t always have time to commit to a regular volunteering role.
Being a Community Squad volunteer is a flexible way to get involved. You’ll find out when and where one-off tasks are happening near you, and you can choose to help whenever it suits. There’s no ongoing commitment, you’re in control.
As a Squad volunteer, you’ll regularly receive updates about opportunities across Yorkshire. There’s no obligation to sign up for any of them, but if something catches your eye, just put your name forward. We’ll send you all the details you need, and you simply turn up on the day!
Tasks vary widely, so there’s something for everyone. You might help at a community clean-up, plant spring bulbs, hand out leaflets, put out grit or clear a path when it’s snowed for a neighbour. Or you could be handing out popcorn at a cinema event, making cups of tea at a social club, supporting someone with their digital devices, creating glitter tattoos at a children’s event, or writing letters to customers who are isolated.
There will be lots of varied things to help with!
The client requests no contact from agencies or media sales.
Role purpose: Complete administrative tasks predominantly for Penfriends in our London office. Volunteer Penfriends need to be over 21 years old, so this is also a requirement of the administrators role. Other tasks may be included to support our Programmes and Office Administrator.
Responsible to: Volunteers are supported by the Programmes and Volunteer Coordinator.
Location and commitment: We are located in an office near Vauxhall station, London. The role is flexible and time committed can be discussed.
At The Hardman Trust we have a Mission, Purpose and Vision
Mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Purpose: We support people on long sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
Vision: A future where everyone can achieve their potential within and beyond prison.
Who are Penfriends and how do they fit in?
Penfriends are part of The Hardman Trust. We make it possible for volunteers to write safely to prisoners, who are serving any length of prison sentence, giving friendship, hope and a reminder of the outside world to people at all stages of their sentence. Our The Penfriends programme supports the wellbeing of prisoners by encouraging safe, non-judgemental connection and friendship via letters and emails from volunteers across the UK.
By supporting prisoners who have been sentenced to any length of imprisonment, not just a long sentence, we provide support to the wider prison population. We are therefore available to any prisoners at any stage of their prison sentence, allowing us to support the wellbeing of more prisoners and the mission, purpose and vision of The Hardman Trust as a whole.
Role Summary
As a volunteer administrator you will support with the processing of letters received and sent from prisoners and their penfriends. This can include:
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Opening, sorting, checking and redistributing post to prisoners and penfriends
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Using our databases and other IT systems to record and maintain data
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Respond to emails and support prisoners and penfriends who communicate via email
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Work with other admin volunteers and the office administrator
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Support other office admin tasks to make a good use of your time
Relevant Skills and Experience
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Good communication and listening skills
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Good administrative and organisational skills
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Be IT literate
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Have good attention to detail
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Show reliability / commitment
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Ability to work within guidelines and expectations set by The Hardman Trust
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Be able to set and work within set boundaries
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Have an understanding of GDPR and confidentiality
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Willingness to attend any relevant training for the role
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Adhere to our safeguarding rules and remain vigilant at all times
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Have a current DBS check or willingness to undertake a DBS check (this is because of the sensitive and confidential information you will have access to and The Hardman Trust has a duty to safeguard prisoners, volunteers and staff)
What will you gain from this role?
You will join a volunteer community at The Hardman Trust, which is dedicated to supporting people serving long prison sentences..
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Work experience
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Knowledge of the criminal justice sector
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Be part of a friendly and diverse team working in a modern and ethical office space
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Travel and subsistence expenses
How to apply -
Please contact us by the 31st January 2026 to request an application form. Contact details can be found in attached role description.
The client requests no contact from agencies or media sales.




