Volunteer volunteer roles

Are you looking for an admin volunteer role which helps to make a positive impact on people living with sight loss? As a Helpline Admin volunteer, you will use your excellent administration skills to make a positive impact and a genuine difference to those seeking help from RNIB by acting on requests to the Helpline email mailbox. These requests can include:

• Printing and mailing factsheets, letters and booklets to customers.
• Monitoring envelope, booklet and sundry levels and order replacement supplies accordingly.
• Sorting the Helpline post received into the Peterborough office and scanning applications for the RNIB’s Talking Books services
• Converting documents using Word into an acceptable format for conversion to braille or audio and update customer records on a CRM system.

We're looking for volunteers who are available sometime during weekdays for a either half a day or a couple of half days. The role is based in RNIB’s Peterborough office.

This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

How you will be supported in your role:
Full training on the role will be provided. You will also receive support from your volunteer manager which will include regular updates and catchups.

How often will I be needed?

• 4 Hours per Week

Key requirements

• This opportunity requires 1 reference.

Location

Region

• East of England

Additional location information

• RNIB, Northminster House, Northminster, Peterborough, PE1 1YN

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Excellent admin and customer care skills. A methodical and organised approach and able to pay attention to detail.

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit an Administration Volunteer for the Lancaster, Morecambe and District Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.

In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community. 

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Please apply online.

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Based in either our Main Gallery or Stables Gallery, the role is integral in providing a high-quality visitor experience by bringing our gallery spaces to life by welcoming and engaging visitors, as well as sharing your passion and the stories of our exhibitions.

Tasks and Responsibilities 

• Welcoming and engaging visitors in a warm and friendly manner 
• Interpreting our gallery spaces, exhibition content, the Richmond Borough Art Collection and the gallery’s history for all ages and abilities
• Being a visible presence in our galleries, ensuring everyone's safety and the security of our exhibitions
• Guiding visitors around the gallery and wider site
• Monitoring visitor numbers and contributing to evaluation initiatives 
• Representing the Gallery and Richmond Arts Service

What we hope you will get from the role 

• The opportunity to engage with people and communities from the local area, West London and beyond
• Opportunity to develop interpersonal and communication skills
• -An insight into the day-to-day running of a contemporary art gallery and museum crossing a range of sectors 
• Opportunities to engage with artists and learn about their practice
• An understanding of the breadth of arts activity offered by Richmond Arts Service 

Training and Support 

We will provide training and an induction which covers all aspects of the role. On-going support and supervision will be provided by staff throughout your time with us. Additionally, there are regular training sessions to supplement and further your initial training, as well as a varied programme of volunteer events and activities to join in, meet people and learn something new!

We offer a tour of our exhibitions with the artist(s) or a member of staff prior to their opening. This will give you a first hand insight into the concept, processes and artist’s vision behind the exhibition. 

Desirable qualities and experience 

• Enthusiasm for meeting and engaging with people and sharing information
• Interest for contemporary art, history and/or heritage 
• Able to answer enquiries in a friendly and helpful manner 
• Willingness to learn 
• Enjoys being part of a team 
• Ability to complete tasks independently 
• Good time keeping 

Availability 

The gallery is open to the public Tuesday to Sunday, 10am – 5pm, with two volunteer shifts a day, 10am – 1pm and 1pm – 5pm.

We ask for a minimum commitment of one shift every fortnight, although there is flexibility over scheduling.

Location 

This role is based at Orleans House Gallery, in either the Main Gallery or Stables Gallery. 

Expenses 

We will cover travel expenses up to £17 per day.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Do you enjoy singing and listening to all genres of music? We have an exciting opportunity to facilitate a singing and music group!

What you will be doing

• To develop positive relationships with the service users
• Facilitate a weekly singing and music group with use of instruments
• Provide opportunities for the group to collaborate on agreed themes/ songs for future groups
• Coordinate and plan group sessions
• Inspire and motivate people to attend and get involved in the group
• Keep a record of attendees, provide feedback, and report any concerns to the staff team
• To use a range of skills and tools to make sessions interesting and fun

The skills you need

• Experience in music in either a professional, educational or personal level
• Good interpersonal and communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Length of Placement: ongoing

Join Long Covid Support and play a pivotal role in transforming the lives of people affected by Long Covid. This volunteer role gives you the chance to lead our digital infrastructure, using Microsoft 365 tools to improve how we operate and collaborate. You’ll build your IT coordination experience within a mission-driven charity, enjoying flexible remote working and joining a supportive, values-led community that truly values your contribution.

What will you be doing (role overview)?:

You will lead the setup and management of Microsoft 365 services, including SharePoint, Teams, and Outlook. You’ll manage IT onboarding and offboarding for volunteers, provide approachable support for IT queries, and migrate data from legacy cloud platforms. Additionally, you will develop clear user guides, ensure compliance with UK GDPR and cybersecurity standards, and offer strategic advice on IT procurement to help improve our operational efficiency.

What are we looking for (about you)?

You are confident administering Microsoft 365 and handling cloud data migration, with solid knowledge of data protection and cybersecurity. You communicate clearly and enjoy supporting non-technical users. You’re organised, proactive, self-motivated, and passionate about applying your IT skills to a meaningful cause. Experience in volunteering or working with non-profits is a plus/

What difference will you make:

Your expertise will strengthen our charity’s digital capabilities, enabling smooth collaboration across teams and volunteers. This will directly improve our ability to deliver vital support to people living with Long Covid.

Key Responsibilities:

· Manage Microsoft 365 infrastructure and services

· Coordinate volunteer IT onboarding/offboarding and provide ongoing support

· Migrate files and data from existing cloud drives

· Develop and maintain IT policies and user guides aligned with data protection standards

· Ensure digital security and compliance

· Provide strategic IT advice and support procurement decisions

Application Process:

Please submit a cover letter and CV, demonstrating how you meet the criteria.

Equal ops statement:

We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.

Closing statement:

Volunteering with Long Covid Support offers you the flexibility to work remotely at times that suit you, making it easy to fit into your lifestyle. You’ll gain valuable hands-on experience managing IT for a growing charity, while developing important leadership and digital transformation skills. Beyond that, you’ll become part of a compassionate and inclusive community that is dedicated to making a real, positive difference in people’s lives. Your contribution will be recognised with professional references to support your future goals, all while making a tangible impact for those living with Long Covid.

Ready to use your IT skills to make a real difference? Apply now and help us build the digital foundation that supports thousands living with Long Covid every day.

Do you enjoy playing games and engaging with people? Are you interested in boosting people’s socialising abilities and cater a safe and cheerful experience? If so, we are recruiting for a volunteer to facilitate weekly games and chat sessions at our Service.

Playing games is a good boost of confidence every once in a while for everyone playing to feel like a winner. In turn confidence turns into happiness which is an instant mood enhancer. Also holding conversations is a great team activity to help people engage and build their confidence.

We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.

In the last year, 9,499 adults accessed Hestia’s mental health support.

We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.

What you will be doing

• Coordinate and set up a weekly games and chat group
• Create a safe space for individuals to express themselves
• Teach people how to play new card and board games
• In the sessions encourage members of the group to connect and relate to each other through playing cards, board games and holding conversations

The skills you need

• Good interpersonal and communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm, patient, friendly and welcoming
• Keep a record of attendees, provide feedback, and report any concerns to the staff team.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people? We are offering 1 young person aged 18–25 the opportunity to volunteer for up to 11 months with the Portuguese Red Cross in Guimarães, Portugal.

The Portuguese Red Cross in Guimarães supports the local community through a wide range of voluntary activities focused on social inclusion, education, health, and youth engagement.

Volunteers will be involved in several impactful projects, including:

• Supporting elderly people through digital inclusion and companionship
• Promoting healthy lifestyles and safety awareness among children and teenagers
• Assisting in shelters for homeless individuals and long-term care patients
• Organising creative and educational activities in schools, hospitals, and foster homes
• Helping with social media, fundraising, and community events.

Volunteers will stay in a shared house near the city centre, just a short walk from the Red Cross headquarters. The house includes shared bedrooms, a kitchen, living room, bathrooms, and a terrace. Volunteering hours will not exceed 35 hours per week, and volunteers are entitled to two consecutive days of rest. While most weekends are free, occasional weekend activities may take place.

This is a fantastic opportunity to explore your interests, develop new skills, and make a difference in a vibrant and historic city. For more details on the role and the projects available, please refer to the full role description. The most important thing we want to see is your motivation for this placement!

Typical tasks may include:

• Assisting with educational games and workshops in schools and hospitals
• Supporting digital literacy sessions for elderly people
• Helping manage donations of clothes, food, and essentials
• Creating engaging content for social media and awareness campaigns
• Participating in climate change and health awareness projects
• Designing and leading your own community-based initiatives.

The volunteers will be working in a range of projects, which will give them the chance to explore the different kind of social action that the Portuguese Red Cross undertake in Guimarães.

This is a great opportunity to get involved in social action projects and find out what you are interested in. For more details on the role and the projects available, have a look at the role description. The main thing we want to see is your motivation for this placement!

Please note that only young people (aged 18-25) based in Wales can apply for this role. Depending on the situation at the time, we will either run an in-person selection day or run Teams interviews with shortlisted candidates.

Helping in our shops is a great way to help CHAS and, as well as helping us raise money to fund our vital services, you'll be part of a really great team of volunteers. You'll be meeting new people, using your skills or learning something new, and making sure our customers get a great welcome and all the assistance they need.

It's always great to see our volunteers chatting to customers and telling them about CHAS - and there's so much more to this role too: you could be sorting donations, getting stock ready for the shop floor, wielding a steamer or a duster, processing Gift Aid, operating the till (we will show you how), merchandising and displaying stock - you'll never have a dull moment.

It would be ideal if you could volunteer one shift each week, which is about four hours (but we're also happy to chat about more flexible times). No special skills are needed as we’ll show you what to do and we provide all the training you’ll need. But if you have any experience or particular interest please tell us, it may come in useful. It’s really easy to get your volunteering started.

Why we want you

As a Charity Shop Volunteer, you will play an important role in helping raise vital funds to support children with life-shortening conditions and their families. There's never a dull moment in our shops and in Dunfermline you'll be working both in the stock room - sorting and preparing stock - and on our shop floors, providing great customer service.

What you will be doing

• Welcoming and assisting customers and serving at them at the till
• Replenishing the stock on the shop floor
• Merchandising and displaying stock
• Accepting, sorting and preparing donations for sale
• Housekeeping on the shop floor and in the stock room

The skills you need

• A real aptitude for team working
• Good communication skills and attention to detail
• A good understanding of what makes excellent customer service
• The ability to represent CHAS enthusiastically and appropriately

What's in it for you

• Getting involved in your local community and making a difference to CHAS families
• Meeting new people
• Making the most of your existing skills or possibly learning some new ones too (maybe adding to your CV)
• Full training and on-going and support. Plus a range of accredited online courses if you're interested in personal development.

Are you a social media whiz?

Can you take a successful brand and make it sparkle?

Do you have 3-5 hours a week to give to a charity supporting SEND families?

As a social media volunteer you will be managing and creating content for the charity's social media platforms, monitoring performance and establishing and maintaining active social media accounts.

What will you be doing?

• Creating and managing daily posts across all social media platforms e.g. Facebook, Instagram, Twitter and LinkedIn.
• Advertising our services, webinars and other events in order to reach more families in need of the support we offer.
• Working in conjunction with the Operations Manager, develop new, engaging content to increase interest, improve our presence, attract followers and drive growth.
• Create posts for the organisations needs as and when needed.

What are we looking for?

• Clear understanding of social media platforms.
• Good written and verbal communication skills.
• Highly motivated, enthusiastic and a positive can-do attitude.
• Knowledge of marketing and public relations is desirable.
• Creativity and experience with Canva for content design is also desirable.

In 2025 and beyond we are looking to expand our work. We want to collaborate with more organisations, gain coproate partners and truly grow the size of Buttons & Bubbles. 

Who are we looking for?

You will be enthusiastic about bringing about more representation and inclusion.

Enjoy development and may have experience of business development.

Experience with working with corporate sponsors would be helpful. 

Be passionate or have experience in fundraising.

Be a good communicator (this does not need to be verbal communication, we recognise other forms of communication such as Sign Language, Eye Gaze, etc.)

Somebody who thinks outside the box (no robots at Buttons & Bubbles) 

This role can be done remoatly. 

What do we expect
Must be willing to undertake our training programme

Have an Enhanced DBS check (preferably be on the update system)

Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).

A positive attitude to disability and illness. We are happy to answer questions on this.

If you would be interested in having more information about this opportunity or want to know what else we have (trust us there is plenty) please email and we can chat.