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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.
The Money Advisor will provide high-quality, accessible and person-centred money advice to Disabled people and people with long-term health conditions, supporting them to understand their financial situation, maximise their income, manage financial pressures and exercise their rights.
The Money Advisor will be required to undertake training to again gain accreditation from the Money and Pensions Service (MaPS), as part of their Quality Framework for Individuals, and will be expected to retain this qualification through continual professional development. Free training will be provided through the Wiser Adviser platform.
The Money Advisor will provide practical advice and support on a range of financial issues, budgeting, debt, household costs and financial inclusion. You will work closely with our Welfare Benefits team and undertake casework yourself as required to resolve issues. The role will recognise the barriers created by social, economic and environmental factors and work alongside people to identify solutions that increase financial security, choice and independence.
The postholder will work within RAID's rights-based and Social Model of Disability approach, ensuring that Disabled people are listened to, treated with dignity and supported to make informed decisions about their lives.
About You
You are a knowledgeable, approachable and compassionate adviser who is passionate about helping Disabled people improve their financial security and exercise their rights.
You will have experience of providing money, welfare benefits or related advice and be confident supporting people to navigate what can sometimes be complex financial and benefits systems. You will be able to explain information clearly and in an accessible way, helping people understand their options and make informed decisions.
You will take a person-centred and rights-based approach, recognising that Disabled people can experience significant financial barriers, including additional costs associated with disability, inaccessible services, discrimination and barriers to employment and income. You will understand the importance of listening to people and working alongside them rather than making assumptions about what they need.
You will be comfortable supporting people with a range of circumstances and levels of support needs. You will be patient, non-judgemental and able to build trust with people who may have had difficult experiences when accessing services.
You will be organised and able to manage your own caseload, prioritise effectively and maintain accurate records. You will also enjoy working collaboratively with colleagues and external organisations to find practical solutions and achieve positive outcomes for the people we support.
You do not need to be an accredited money advisor to apply but you must successfully complete the required training and be able to demonstrate an interest and aptitude for money advice.
To apply
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
We will only consider applicants that include a cover letter. We are receiving an increasing number of cover letters written by AI that are exact replicas and these will be not be considered as suitable cover letters. Please ensure you tailor your cover letter to the Job Description and your experience.
Disabled Candidates
We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates
RAID will empower disabled people to achieve greater independence and choice by providing a range of services and support.



The client requests no contact from agencies or media sales.
The purpose of the role is to assist our clients with immigration legal advice and representation. The focus of this legal work is on non-legal aid funded matters, supporting people to preserve immigration status and for some become British Citizens. While the majority of the immigration advice and representation at RMJ is free for clients, this service we charge an affordable fee to help those who cannot find affordable and professional representation.
Key Responsibilities
Case management:
- Manage own caseload, working to advance the best interests of the client
- Adhere to standards set out by IAA/SRA and AQS to deliver high-quality advice#
- Provide advice and representation up to IAA level 2/3.
- Engage with the Line Manager to create and follow a training plan to ensure compliance with IAA CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
- Liaise directly with the UKVI and related governmental agencies
- Complete forms, letters and immigration applications in line with deadlines
- Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
- Manage clients’ expectations by discussing deadlines, outcomes and timing
- Deliver legal advice outreach surgeries/drop in as and when required
- Progress cases in a timely manner in line with regulatory requirements
- Implement organisational priorities into day-to-day casework.
- Maintain client’s files and records in line with file management procedures
General responsibilities:
- Seek to continuously improve in order that the Charity delivers the best possible service to beneficiaries
- Ensure that all of RMJʼs Policies and Procedures are adhered to at all times
- Attend internal and external training as and when required
- Participate in regular supervisions and team meetings
- Working with the Head of Campaigning to raise awareness or further research in relation to the issues our client group face
- Attend the office on a regular basis (hybrid working)
- Act as a positive ambassador for the Charity at all times
- Working with volunteers when necessary
- Undertake any other duties that may be reasonably required
Education/Qualifications:
IAA accredited. If IAA level 1, the candidate will be expected to initially work under supervision completing level 2 work and qualifying at level 2 within 6 months (training is provided and study leave is accommodated). Upon obtaining a higher level of accreditation, the candidateʼs salary will increase in line with RMJ pay scales.
Practising Solicitor with 1-year immigration experience.
IAAS level 2 caseworkers (non-solicitor) will be considered but if appointed must be prepared to work under supervision and qualify at IAA level 1 within 6 months (Training is provided and study leave is accommodated). Upon obtaining a higher level of IAA accreditation, the candidateʼs salary will increase in line with RMJ pay scales.
For further information and details about the application process, please refer to the recruitment pack.
Please note that applicants must have the legal right to work in the UK, as visa sponsorship is not available for this role.
Refugee and Migrant Justice works to; support people in crisis, improve access to justice and dismantle barriers that stand in peoples' way.



The client requests no contact from agencies or media sales.
Independent Age is the national charity working towards ending financial hardship in later life.
Our Helpline and expert advisers offer free information and advice to older people without enough money to live on, while our external training equips professionals with the information they need to support older people on low incomes. Through our grants programme, we fund and support hundreds of local charities working with older people across the UK. We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We believe no one should face financial hardship in later life. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
As Head of Services Development, you will play a pivotal role in shaping the future of Independent Age’s services and maximising our impact for older people facing financial hardship. Reporting to the Director of Services, you will lead service development, innovation, quality, evaluation and strategic change across our service provision (information, advice and external training) ensuring they remain effective, evidence-led and responsive to changing needs. Working closely with colleagues across the charity and external partners, you will translate strategy into practical improvements, develop new opportunities for impact and collaboration, and embed a culture of continuous learning, improvement and innovation.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We're looking for a strategic and collaborative leader with experience of leading complex projects, organisational change and service improvement programmes.
You will be skilled at turning strategy into delivery, bringing together people from different teams and disciplines to develop practical solutions that improve outcomes. You will be comfortable using data, insight and evidence to drive decision-making and have a track record of stakeholder engagement and identifying opportunities for innovation and growth.
You will also bring experience of impact measurement, evaluation, quality assurance or performance frameworks, with the ability to use evidence to demonstrate value and improve services. Strong analytical and problem-solving skills are essential, alongside the confidence to influence senior stakeholders and work across organisational boundaries. An understanding of the needs of older people, the wider ageing sector and the role that data, learning and collaboration play in delivering social impact would be advantageous.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site.
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require a minimum of two employment references including your current or most recent employer. A BASIC DBS check will be carried out for the successful candidate.
Closing Date: Friday 25 September at 11:59pm
Interview Dates: Monday 12 October at our London office, 18 Avonmore Road W14 8RR
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. These positions are offered on a fixed term basis until 1 October 2027.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).
The roles is full time and offered on a hybrid working basis with two days per week from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
As an IDVA, you'll support victims at some of the most difficult times in their lives. We're looking for someone who is compassionate, adaptable, and committed to providing excellent advocacy and support through a trauma-informed and person-centred approach. You'll be passionate about empowering survivors, building trust, and helping individuals make informed choices while ensuring their safety and wellbeing remain at the heart of your work.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression, an IDVA qualification
- Clinical supervision: to promote reflective practice and wellbeing
About the role
As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
- Feel safer
- Feel informed about their rights and the criminal justice system
- Feel listened to and heard
- Be able to implement healthy coping mechanisms
- Be connected with services who are available to help them
- Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need
- A strong understanding of domestic abuse and violence and the impact this has on victims.
- Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
- Experience of managing a caseload and keeping clear case management records
- Experience of adapting communication styles to be able to effectively communicate
- An understanding of trauma informed practice and how to implement this within your work
- A through understanding of the criminal justice system and the Victim's Code
- An understanding of confidentiality, safeguarding and other legal requirements
- Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages
- Organised and methodical approach to work with the ability to plan, prioritise and organise workload
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangement
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service and help shape the future of domestic abuse support for families across the city.
These Family IDVA positions are permanent and full-time roles (37.5 hours per week). As part of this innovative new service, you'll be based within one of Birmingham's 10 Family Hubs, providing specialist support to non-abusive parents and their children who have experienced domestic abuse. Working as a Family IDVA, you will combine expert risk assessment, safety planning and advocacy with a whole-family, child-centred approach that helps families stay safe, recover and thrive.
This is a unique opportunity to be part of a service from the very beginning. You will help establish a new way of working that brings specialist domestic abuse support closer to families and ensures they can access the right help at the earliest opportunity.
Whether you are an experienced IDVA looking for a new challenge or a skilled domestic abuse practitioner ready to further develop your specialist knowledge and impact, this role offers the chance to work alongside dedicated colleagues and partners to make a meaningful difference every day.
You will also play a key role in building awareness and understanding of domestic abuse across Birmingham, delivering training and guidance to professionals working in Early Help, education, health and community settings.
Are you passionate about supporting families affected by domestic abuse and committed to helping children and parents build safer futures?
If so, we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
We are looking for passionate and dedicated Family Independent Domestic Violence Advocates (IDVAs) to join Birmingham's new Family IDVA Service. With multiple roles available, this is an exciting opportunity to be part of an innovative city-wide service from the very beginning, helping to improve outcomes for parents and their children who have experienced domestic abuse.
Each Family IDVA will be based within one of Birmingham's 10 Family Hubs, working as part of a multi-agency network to provide specialist domestic abuse support where families need it most. Combining core IDVA expertise with a strong whole-family and child-centred approach, you will work directly with parents aged 16+ and their children under 18, helping them to increase safety, reduce risk and begin their recovery journey.
As a Family IDVA, you will provide a flexible range of interventions tailored to the needs of each family. This may include risk assessment, safety planning, advocacy, practical and emotional support, support through criminal and civil justice processes, recovery-focused interventions, and helping families access wider services and opportunities. You will manage a varied caseload and work closely with partner agencies to ensure families receive the right support at the earliest opportunity, preventing escalation and reducing harm.
Alongside direct support, you will play an important role in strengthening the wider response to domestic abuse across Birmingham. You will deliver targeted training and awareness sessions to professionals within Early Help, education, health and community settings, helping to build confidence in identifying and responding to domestic abuse and ensuring families can access support sooner.
This is a rewarding opportunity for skilled domestic abuse practitioners who are committed to empowering families, championing the voices of children and young people, and making a lasting difference in their local communities.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside professionals in a multi-agency environment, although we will consider applicants from other fields providing you are able to demonstrate comprehensive knowledge and understanding of both domestic and sexual violence.
This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office in Singer Street.
As a DRIVE Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic and sexual abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic and sexual abuse to keep safety central to all services for victims of domestic and sexual abuse.
- Have excellent communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.
- You will need to:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic and sexual abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic and sexual abuse including the impact of abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic and sexual abuse and their children.
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Experience of direct service delivery to victims of domestic and sexual abuse or other vulnerable people.
- Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
- Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Starting Salary: £44,766 - £48,225 (including London weighting)
Contract: Permanent
Location: UK, Hybrid working with a minimum of 40% of your time in theLondon Office
Job Profile
This role will lead CAFOD’s policy and advocacy work aimed at tackling the global climate crisis. The post holder will have a solid understanding of debates around climate change, in particular how it impacts climate-vulnerable countries in the Global South. You will bring knowledge of the causes of the climate crisis, and its solutions, particularly global financing needs. Working closely with CAFOD’s overseas partners, and within UK and global networks, this role will hold policy expertise on behalf of the organisation. This will involve developing policy positions and representing the organisation externally. The role will work closely with CAFOD’s government relations and campaigns colleagues to lobby decision-makers and mobilise supporters as part of our climate justice work. Sitting within the Advocacy, Policy & Campaigns team, the role is managed by the head of department.
Key Responsibilities
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Leading the development and delivery of CAFOD’s global climate justice advocacy strategy
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Working in partnership with UK and global organisations to develop evidence‑based policy positions
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Influencing UK, regional and global policy debates on climate change
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Representing CAFOD in coalitions, to decision makers, in church networks and at international forums
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Writing policy briefings, reports and communication outputs
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Building relationships with external stakeholders and decision makers and UK and global levels
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Ensuring advocacy is grounded in strong analysis, partner experience and a commitment to social and environmental justice
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Supporting advocacy work of partners and global networks on debt cancellation and financial system reform
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Providing strategic and technical advice across the organisation
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Any other relevant duties reasonably required
Person Specification
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Strong background working in climate policy and/or international development policy
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Excellent analytical and research skills and an understanding of how to form strategic policy positions
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Experience of developing strategic advocacy plans
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Experience of lobbying decision makers
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Background working with partners and coalitions, both in the UK and overseas
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Excellent written and verbal communication skills
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected.CAFODwill make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 21 hours per week. All hours to be worked between 9 – 5 Monday – Friday. We will consider full days or shorter days to meet personal commitments.
Contract: Permanent
Responsible to: Information & Advice Manager
Location: White House Community Centre, Hampton and at community locations / homes across the London Borough of Richmond upon Thames. Some home working is also possible in line with Hybrid Working Policy.
Salary: £30 – 32,000 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes.
Work as part of a team giving great support to local older people
Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year.
Our Information & Advice service is a central part of our organisation. Our small team of staff supported by excellent volunteers provide free and confidential Information & Advice to older people across the borough on a range of topics. The main area of support is to claim welfare benefits and other forms of financial support – but also includes a range of other topics such as accessing care & support; independent living; sorting out paperwork and housing.
We currently have an excellent opportunity for a Welfare Benefits Advisor to join the team. The role will include:
· Providing welfare benefits & financial advice, including advising older people on the financial support available, making applications on their behalf and following through applications to result.
· Providing Information & Advice on other topics older people require support with.
· Providing support via home visits, over the phone and in community settings.
We are looking for:
- Experience of giving information & advice.
- Experience of welfare benefits advice work and completing benefit forms.
- Good understanding of the welfare benefits system for older people.
Access to a car is required.
Click on apply to be taken to our website for full information, and how to apply. We are interviewing as suitable applications are received.
Provide support to help local older people to live healthier, happier and more independent lives.
The client requests no contact from agencies or media sales.
The Senior HR Advisor will be our in-house HR professional and lead the day-to-day people function.
The postholder is responsible for the full employment lifecycle, for helping SRS meet its legal and safeguarding obligations as an employer, and for providing confident, well-evidenced advice to the Management Team on employee relations matters.
What you will need
- CIPD Associate membership with a Level 5 Associate Diploma in People Management, or an equivalent degree-level HR qualification
- Demonstrable, hands-on experience of managing employee relations casework, including grievance, disciplinary, capability, performance and sickness absence
- Proven generalist HR experience across the full employee lifecycle, from recruitment through to exit
- Current, applied knowledge of UK employment law, and the ability to translate it into practical advice for non-specialists
- Experience of drafting, reviewing and implementing HR policies and procedures
- Experience of line managing staff and of coaching and supporting other line managers through difficult people matters
- Understanding of safeguarding obligations in relation to staff, including safe recruitment practice
- Sound understanding of data protection as it applies to employee records and HR processes and a proven track record of handling confidential and sensitive matters with discretion, and the resilience to carry that responsibility
- For the full list of essential criteria see the recruitment pack.
About us
Suffolk Refugee Support aims to enable all asylum seekers and refugees in Suffolk to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly across Suffolk as refugees and asylum seekers are housed across the county.
Suffolk Refugee Support exists to ensure that all asylum seekers and refugees in Suffolk, are enabled to live integrated, fulfilled and contributing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Debt & Welfare Benefit Advisers
Salary: £30,000 pa (review after 6-months)
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement is looking to build its Money Advice Team and has several vacancies for experienced Debt & Welfare Benefit Advisers.
As an experienced Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances.
Based at one of our offices in Ladywood, Kingstanding, or Newtown, and with outreach work in other areas of the city we are looking for Advisers with drive, enthusiasm and a proactive approach to support our clients to get the outcomes they need. You will be adaptable, solution focused and possess excellent communication skills along with a flexible approach and ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with financial literacy training to build and continually improve money management and financial capability.
Our Money Advice Team sits within the overall Settlement which provides a wide range of community support services covering all ages and aspects of need, please see our website.
This is a great opportunity to join a progressive charity making a real difference to people’s lives.
For an informal discussion about the role call Theresa Gniadkowski
This is an active recruitment; early applications are encouraged
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date for applications: Tuesday 6th October 2026
Interviews: To be confirmed
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Programme Design and Impact Advisor
These are exciting times for the charity, and we have an excellent opportunity for a proactive and highly professional individual with outstanding leadership, interpersonal and motivational skills to join the International Programmes and Partnerships Department as Programme Design and Impact Advisor.
Position: Programme Design and Impact Advisor
Location: Devon/Hybrid (This is a hybrid working position, combining home and onsite working under the guiding principles for such roles. The working pattern and requirement for site attendance will be agreed between the line manager and post-holder, currently anticipated to be 2-3 days per year)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Contract: Permanent
Salary: £44609 per annum
Closing Date: Sunday 27 September 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
As Programme Design and Impact Advisor, you will lead and strengthen the monitoring, evaluation, learning and impact measurement of The Donkey Sanctuary's international programmes, ensuring programmes are evidence-based, results-driven and accountable.
Working collaboratively with colleagues and partners across multiple countries, you will support the design, monitoring and evaluation of high-quality international development programmes and drive organisational learning to maximise impact for donkeys and the communities that depend on them.
Your principal duties and responsibilities will include:
- Leading on ensuring that Donkey Sanctuary funded global programmes and projects are effectively and efficiently monitored and evaluated.
- Leading the development of a shared monitoring and evaluation database, enabling effective data management and contributing to an evidence-based portfolio.
- Implementing, promoting and regularly reviewing a Results Framework and associated Monitoring, Evaluation, Accountability and Learning (MEAL) tools.
- Enabling staff and partners to effectively apply MEAL tools, develop and review project MEAL plans and identify appropriate monitoring indicators.
- Working with senior managers to improve reporting systems and processes, ensuring consistent best practice across the International Programmes and Partnerships team.
- Collaborating with colleagues to develop surveys and participatory workshops that inform community-led needs assessment and project design.
- Supporting International Teams in preparing funding proposals for institutional donors and partners, ensuring MEAL activities and requirements are fully integrated into project and programme plans and budgets.
Please note that flexibility may be required for occasional international travel.
About You
We are looking for someone who has:
- Degree-level education or above, or equivalent relevant experience.
- A demonstrable track record of programme design and MEAL experience within international development or a related discipline.
- A thorough understanding of the technical elements of robust and effective MEAL systems and methodologies.
- Working knowledge and experience of theory of change and/or comparable programme development tools.
- Experience designing robust MEAL frameworks for performance measurement and impact assessment.
- Experience designing and/or carrying out mixed methods evaluation projects to high quality and ethical standards.
- Significant experience developing MEAL training and mentoring approaches and facilitating participatory capacity development initiatives.
- Proven experience leading, motivating and developing individuals and teams to achieve shared objectives.
- Excellent written and verbal communication skills, with the ability to engage and influence a range of stakeholders.
Benefits include:
- Competitive pension.
- Life assurance.
- 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan.
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Programme Design, Programme Design Advisor, Impact Advisor, Programme Impact, MEAL, MEAL Advisor, Monitoring Evaluation Accountability and Learning, Monitoring and Evaluation, MEL, MEL Advisor, Impact and Learning, International Development, Programme Quality, Programme Effectiveness, Programme Monitoring and Evaluation.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an experienced Employee Relations Partner to join the People Team at Save the Children UK, where you'll act as a trusted expert and help shape a more human-centric, fair and empathetic colleague experience across the organisation.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.
When crisis strikes, we are always among the first to respond and the last to leave, ensuring children are protected, supported and heard.
About the Role
As our Employee Relations Partner, you'll be the organisation's go-to expert on employee relations, supporting leaders to navigate complex people challenges while ensuring our approach remains legally robust, values-led and people-centred.
You'll manage a varied and often sensitive caseload, lead the development of ER policies and practices, build capability across the People Team and work closely with senior stakeholders to foster a culture of trust, accountability and fairness.
Working alongside HR Business Partners as part of a self-managed team, you'll help ensure a consistent and practical approach to employee relations across a unionised environment, bringing clarity and confidence to complex people matters.
In this role, you will:
- Manage a broad range of employee relations cases, from day-to-day matters to complex and high-risk issues.
- Provide expert advice and coaching to managers, senior leaders and People colleagues on employee relations and people risk.
- Lead the development and continuous improvement of ER policies, guidance and resources.
- Build organisational capability through coaching, mentoring and sharing ER expertise across the People Team.
- Identify trends and opportunities to improve processes, strengthen colleague experience and reduce organisational risk.
- Lead staff safeguarding cases in partnership with the Safeguarding Team, ensuring a trauma-informed and victim-centred approach.
- Collaborate with teams including Legal, Safeguarding and senior leadership to resolve complex workforce challenges.
About You
To be successful, you'll bring:
- Strong knowledge of UK employment law and employee relations best practice.
- Significant experience managing complex, sensitive and high-risk ER casework.
- The ability to influence, coach and challenge stakeholders at all levels, including senior leaders.
- Experience developing policies, guidance and practical tools that improve employee experience.
- A track record of building capability and confidence in others through coaching and mentoring.
- Comfort navigating complex, sensitive and sometimes challenging situations, with the ability to remain balanced, pragmatic and solutions-focused.
- Skilled at translating policy into practice, providing clear and practical guidance that supports fair and consistent decision-making.
- Able to bring clarity to processes and people issues, helping managers and colleagues navigate complexity with confidence.
- Excellent communication, facilitation and conflict resolution skills.
- A commitment to Save the Children's vision, mission and values.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Salary Structure:
Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff. To see our full offer please visit this link: Save the Children | Careers
Interview Expenses:
Candidates should note that unfortunately it is not our policy to reimburse expenses accrued when attending interviews at Save the Children UK unless you are requested to attend an interview in an alternative location to where the role is based.
Pre-employment Checks:
Any Employment with Save the Children UK will be subject to the following checks prior to your start date:
- A satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable)
- Receipt of satisfactory references - As a committed member of the Misconduct Disclosure Scheme, as part of our onboarding process, Save the Children UK will undertake a minimum of 2 references, and any additional references required to collectively cover the last 5 years of your employment history.
- Proof of eligibility to work in the national location for this role
Closing Date: 20 September 2026
We believe in a world where every child survives, learns, and is protected from harm.
Are you passionate about supporting women to overcome challenges and make positive changes in their lives? Do you want to use your skills, experiences or lived experience to help empower women facing adversity?
If so, St Giles Trust is looking for Women’s Alliance Volunteers to join our new Women’s Alliance Service across York and North Yorkshire.
About the service
The Women’s Alliance Service is a partnership between St Giles Trust, Waythrough and Changing Lives, providing gender-responsive and trauma-informed support to women across York and North Yorkshire.
Working from Women’s Centres in York and Scarborough, alongside community-based drop-in sessions, the service provides holistic support to women facing a range of challenges. Through a partnership approach, women can access a wide range of support in one place, helping them to build stability, confidence and positive futures.
About this volunteer opportunity
As a Women’s Alliance Volunteer, you will work alongside experienced Caseworkers to support and empower women to stabilise their lives, build confidence and work towards their individual goals.
This is an excellent opportunity to gain experience in a supportive environment while making a real difference to the lives of women in your community.
What you’ll be doing
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Support women accessing the service through drop-in sessions and activities
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Help create a welcoming and inclusive environment within the Women’s Centres
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Work alongside Caseworkers to provide encouragement, mentoring and practical support
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Support women to identify positive goals and make informed choices
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Build positive relationships with clients, staff and partner organisations
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Follow safeguarding, health and safety and organisational policies and procedures
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Participate in training, supervision and reflective practice opportunities
What we are looking for
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Understanding of the possible issues faced by females involved in, or at risk of becoming involved in, the criminal justice system
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A knowledge and understanding of providing support, advice and advocacy to vulnerable clients and the ability to communicate this knowledge in a variety of ways
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Good written and communication skills, including familiarity with form filling, letter writing and advocacy and following instructions
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Ability to develop positive working relationships with other staff, volunteers, managers, and other professionals within the community
We actively encourage applications from people with lived experience of challenges such as homelessness, substance misuse, debt, involvement with the criminal justice system, domestic abuse, exploitation or other forms of adversity.
We recognise the value that lived experience brings and welcome applicants who can use their experiences positively to inspire and support others.
What we will do to support you
We are committed to helping our volunteers succeed and develop. You will receive:
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A full induction programme
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Ongoing training and development opportunities
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Regular supervision and support
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Reflective practice sessions to build your confidence and skills
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Opportunities to gain valuable experience within a supportive and professional environment
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
This role requires a basic DBS check.
For queries,or require further support,please contact [email protected]
Closing date: 18th Sept 2026 at 9am. Interviews: 06th Oct 2026.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About RSG:
The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society.
About the Role:
- The successful candidate will lead and oversee the organisation’s advice service, ensuring compliance with Immigration Advice Authority (IAA) standards and deliver high-quality casework support across asylum, protection, and immigration matters.
- The postholder will supervise advisers and volunteers, manage complex immigration and asylum cases, maintain regulatory compliance, and contribute to the strategic development of the organisation’s services.
- We are only considering applicants with relevant legal experience. Qualifications needed are either
o IAA Level 3
oIAAS Level 2 Supervising Senior Caseworker
Key Responsibilities:
Advice:
- Provide Immigration Advice Authority (IAA) Level 1 & 2 advice in asylum, protection, and immigration.
- Manage a personal caseload of asylum and immigration cases.
- Ensure clients receive accurate, timely, and trauma-informed advice.
- Adhere to and further develop casework procedures as outlined in the casework manual and the IAA code of standards.
- Advocate on behalf of clients and refer to other agencies as appropriate.
- Maintain comprehensive records on the case management system.
- Work with colleagues across the organisation to ensure a high-quality service.
- Consider and develop sustainable funding options such as a fee-charging service or a legal aid contract.
Service Management:
- Lead the day-to-day delivery of the advice service.
- Ensure compliance with IAA standards, policies, and audit requirements.
- Develop and maintain effective case management systems and file reviews.
- Monitor service quality, outcomes, and performance targets.
- Support organisational reporting and funder requirements.
Supervision & Leadership:
- Supervise and support advisers, caseworkers, interns, and volunteers.
- Provide mentoring, training, and quality assurance for casework staff and volunteers.
- Identify and implement staff development and training needs.
- Promote a collaborative and inclusive team culture.
Partnerships & Advocacy:
- Build positive relationships with external partners, legal aid firms, local authorities, and community organisations.
- Advocate for clients’ rights and access to services with statutory agencies and other organisations.
- Attend and be part of relevant networks, meetings, and forums.
General:
- Promote the aims and abide by RSG policies and procedures.
- Always have due regard in the planning and execution of duties to RSG.
- Carry out any other related tasks as required by the RSG management team and Trustees.
- Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
- Undertake such duties as may be identified as generally compatible with the functions of the post.
Essential Criteria:
- Current Immigration Advice Authority (IAA) Level 3 accreditation or IAAS Level 2 Supervising Senior Caseworker accreditation with significant years of experience in asylum and immigration legal casework.
- 4-years’ experience managing an advice team.
- Expert knowledge of UK immigration and asylum law.
- Experience supervising staff, volunteers, and advisers.
- Ability to manage sensitive cases independently without supervision.
- Excellent written and verbal communication skills.
- Excellent organisational and case management skills.
- Commitment to the rights and wellbeing of refugees and asylum seekers.
- Ability to work effectively in a small charity.
- Ability to work from the office.
Desirable Criteria:
- Experience working within the voluntary sector.
- Experience working within the refugee sector.
- Experience of legal aid or funded immigration services.
- Knowledge of safeguarding and trauma-informed practice.
- Ability to speak more than one relevant language.
Values & Behaviours:
The successful candidate will demonstrate:
- Compassion and empathy
- Professional integrity
- Cultural sensitivity
- Accountability
- Collaborative working
- Commitment to social justice and equality
Additional Information:
- Enhanced DBS check will be required.
- The role may involve occasional evening or community outreach work.
- Ongoing training and CPD will be supported.
Benefits:
- Annual leave: 25 days plus bank holidays. Additional day of leave added per year of employment (max 5days)
- Pension: 6% employer contribution
- Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
- Cycle to work scheme
- Annual Welfare Days
- Probation period: 6-months
Interview Type: In-person
Starting Date: Immediate start possible
Opening date: 24th Aug 2026
Closing date: 28th Sep 2026
Our commitment to equity and safeguarding:
Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.


