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Top job
Pets As Therapy, Oxford, Oxfordshire (Hybrid)
circa £38k
Volunteers are at the heart of Pets As Therapy — and so is this role.
Posted 1 day ago Apply Now
Top job
LHC Procurement Group, Deans, West Lothian (On-site)
£39,975 per year
We’re recruiting a Social Value Advisor to help deliver our Group Social Value Strategy and champion the impact we create with partners
Posted 3 days ago
Top job
LHC Procurement Group, Uxbridge (Hybrid)
£39,975 per year
We’re recruiting a Social Value Advisor to help deliver our Group Social Value Strategy and champion the impact we create with partners
Posted 3 days ago

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Closing today at 23:30
The Skill Mill, Remote
£17,500 per year
The Skill Mill is hiring Pathways Advisor
Posted 1 week ago Apply Now
Closing today at 23:30
The Skill Mill, Remote
£17,500 per year
The Skill Mill is Looking for Pathways Advisor
Posted 1 week ago Apply Now
Cardinal Hume Centre, London (Hybrid)
£38,000 per year
Posted 1 week ago
Closing today at 23:30
The Skill Mill, Remote
£17,500 per year
The Skill Mill is hiring Pathways Advisor
Posted 1 week ago Apply Now
Refugee Action Kingston, Kingston upon Thames (Hybrid)
£32,000 FTE per year
Seeking a qualified ESOL professional to coordinate ESOL volunteers, resources, assessments and registers for our community hub project.
Posted 3 days ago Apply Now
Closing today at 09:00
Barnsley Community Voluntary Services, Barnsley (Hybrid)
£50,562 per year
Champion the future of community support: Drive operations and shape strategic support for Barnsley’s vibrant and diverse VCSE sector.
Posted 2 weeks ago
Closing today at 14:56
Spark Somerset, Langport, Somerset (On-site)
£40,000 - £43,000 per year
Posted 3 weeks ago
Page 1 of 5
Oxford, Oxfordshire (Hybrid)
circa £38k
Full-time
Permanent
Job description

We’re looking for a Volunteer Experience Manager to support our incredible volunteers and their pets, who bring joy and comfort to people across hospitals, care homes, schools and communities nationwide.

What you’ll do

Reporting to the Chief Executive, you’ll:

  • Lead and develop our Volunteer Experience Team, who provide day-to-day phone and email support to our 6,000 volunteers, ensuring volunteers receive outstanding support from first enquiry to retirement
  • Support our network of around 80 Volunteer Area Coordinators, helping them support local PAT volunteers 
  • Deliver our Volunteer Engagement Strategy, making volunteering with PAT easy, rewarding and well‑supported

About you

You’ll bring:

  • Proven experience in volunteer management
  • Great people management
  • Excellent communication and relationship‑building skills.
  • Experience in managing busy, volunteer‑facing services
  • Experience using CRM systems and working with data and KPIs.
  • A hands‑on, friendly leadership style and a genuine commitment to PAT’s mission.

Why join us?

Alongside working with inspiring volunteers and their amazing pets, you’ll enjoy:

  • 28 days annual leave
  • Hybrid working
  • Health cash‑back plan and Employee Assistance Programme
  • Employee discounts and flu vaccination
  • Dog‑friendly office
  • Opportunities to attend events such as Crufts

Pets As Therapy is committed to equality, diversity and inclusion, and we welcome applications from everyone.

Application resources
Organisation
Pets As Therapy View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 23 April 2026
Closing date: 10 May 2026 at 23:30
Tags: Volunteering Management, Customer Service

The client requests no contact from agencies or media sales.