6 Volunteering development advisor jobs in Birmingham

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefit Advisers

Salary: £30,000 pa (review after 6-months)

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement is looking to build its Money Advice Team and has several vacancies for experienced Debt & Welfare Benefit Advisers.

As an experienced Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances.

Based at one of our offices in Ladywood, Kingstanding, or Newtown, and with outreach work in other areas of the city we are looking for Advisers with drive, enthusiasm and a proactive approach to support our clients to get the outcomes they need. You will be adaptable, solution focused and possess excellent communication skills along with a flexible approach and ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with financial literacy training to build and continually improve money management and financial capability.

Our Money Advice Team sits within the overall Settlement which provides a wide range of community support services covering all ages and aspects of need, please see our website.

This is a great opportunity to join a progressive charity making a real difference to people’s lives.

 For an informal discussion about the role call Theresa Gniadkowski

This is an active recruitment; early applications are encouraged

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Tuesday 6th October 2026

Interviews: To be confirmed

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

About The Role
If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as anAdvocacy and Complex Needs Advisor covering Northumberland & Northern Ireland.
The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencinghomelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.
Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.
We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:

- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.

- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.

- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.

Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours).You must live within the Northumberland & Northern Ireland.Other periodic travel will be required for team meetings.
The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.
Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as an Advocacy and Complex Needs AdvisorcoveringStaffordshire and Shropshire.

The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencing homelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.

Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.

We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:

- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.

- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.

- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.

Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours). You must live within the Staffordshire or Shropshire area. Other periodic travel will be required for team meetings.

The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

As People Manager, you will be responsible for delivering high-quality HR and people support across the organisation. You will manage the day-to-day employee lifecycle, providing practical advice and guidance to managers and employees while ensuring compliance with employment legislation, regulatory requirements, and organisational policies.

This is a hands-on role focused on recruitment, employee relations, learning and development, performance management, and people administration. You will work closely with managers to help them build and maintain skilled, engaged teams that deliver excellent support to people with disabilities.

You will promote and uphold the values and culture of Lisieux Trust, ensuring that people remain at the heart of everything we do.

Key Responsibilities

Recruitment and Onboarding

• Coordinate and manage end-to-end recruitment activities.
• Prepare and place job advertisements across relevant platforms.
• Arrange interviews and support managers throughout the recruitment process.
• Complete all pre-employment checks including references, right-to-work checks, DBS applications and onboarding documentation.
• Ensure recruitment practices follow safer recruitment principles and employment legislation.
• Coordinate induction programmes for all new employees.

Employee Relations

• Provide first-line HR advice and guidance to managers and employees on people-related matters.
• Support managers with absence management, probation reviews, performance management and capability concerns.
• Coordinate disciplinary, grievance and investigation processes in line with organisational policies.
• Liaise with external HR and employment law advisors where appropriate.
• Maintain accurate and confidential employee records.

Learning and Development

• Coordinate mandatory and statutory training programmes.
• Monitor training compliance and produce reports for managers.
• Support the administration and monitoring of the Care Certificate process.
• Identify development needs and arrange learning opportunities for employees.
• Work with managers to support employee growth and career development.

Performance and Wellbeing

• Support managers in delivering effective probation reviews, supervision sessions and annual appraisals.
• Promote employee wellbeing initiatives across the organisation.
• Monitor absence trends and support managers in implementing appropriate actions.
• Encourage a positive, inclusive and supportive workplace culture.

HR Administration

• Prepare contracts of employment, contract amendments and employment-related documentation.
• Ensure HR systems and personnel records remain accurate and up to date.
• Produce regular workforce reports and people-related data as required.
• Support payroll administration by providing accurate employee information.
• Ensure compliance with GDPR and data protection requirements.

Compliance

• Ensure employment practices comply with current employment legislation and best practice.
• Maintain awareness of changes in employment law and support implementation of required updates.
• Support compliance with Care Quality Commission (CQC) requirements relating to workforce management.
• Assist with internal audits and quality assurance processes as required.

General Responsibilities

• Act as a role model for the values and behaviours of Lisieux Trust.
• Build positive and effective working relationships across the organisation.
• Maintain confidentiality and professionalism at all times.
• Participate in training and development activities relevant to the role.
• Undertake any other duties reasonably required and appropriate to the position.

Job Title: Birmingham Warehouse Operations Manager

Reporting to: Senior Operations Manager

Location: Birmingham, B24 8HZ

Hours: Full time, 37.5 hours per week

Contract: Permanent

Salary: £31,817 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

The Role

• Leading on delivering successful end to end warehouse operations and logistics for the site, maintaining a strong presence throughout the warehouse operations, making decisions, problem-solving and balancing priorities whilst always acting with integrity and due diligence.
• Planning, coordinating and managing daily operations at our busy Birmingham warehouse, including daily schedules for stock intake, storage, order processing and dispatch as well as ensuring effective inventory control and cross departmental working.
• Ensuring efficient completion of all daily tasks to keep the warehouse running smoothly, meeting both business and customer needs taking responsibility for ensuring that your team(s) perform to and meets the required Key Performance Indicators (KPIs) and targets.
• Upholding the highest standards of staff and volunteer as well as site welfare and safety, ensuring all warehouse policies, health and safety procedures and protocols are followed by the team and anyone onsite.
• Working closely on a daily basis, with colleagues in the Supply Chain, Development and other regional Warehouses, to help resolve overall operational issues, sharing learning, embedding continuous improvement as well as develop new operational/logistic activity contributing to improved performance and growth of your warehouse and the wider operations team activity, capacity and output.

Key Responsibilities

• Warehouse Operations, including logistics management
• Food Safety Compliance, including quality
• Health and Safety Management
• KPI and Cost Management
• Stakeholder Management
• People Management
• Cross departmental interface and relationship management
• Profile and Promotion

1. Warehouse Operations including logistics, as needed

• Plan, co-ordinate, manage and oversee day-to-day warehouse operations, ensuring all performance, service, quality and safety standards and outcomes are met and delivered.
• Lead on warehouse layout optimisation, inventory management, and stock management processes.
• Support the development, establishment and mobilisation of Corporate Events, commercial and training Kitchen and Meal service as part of Sir Peter Rigby Coronation Food Hub.
• Maintain accurate records for stock, deliveries, and performance.
• Coordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and health & safety.
• Conduct variance analysis, inventory audits, and drive corrective actions.
• Ensure a clean, audit-ready, and well-organised warehouse environment.
• Ensure adequate resourcing for the teams, working within budgets.
• Ensure adequacy, variety and volume of food for members at all sites through
• Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.
• Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock. Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter
• Ensure that the vans are maintained as roadworthy and legal (taxed and insured)
• Ensure that community food members in your region receive a service, supply and variety of food that is expected/agreed, working closely with the Development Manager to flag potential issues with supply and/or service
• Continually seek and develop best practice on warehouse operating practices from within and outside the FareShare network.

2. Food Safety Compliance and Health and Safety Management

•  Take responsibility for the food compliance, health & safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers, working closely with FSM Health and Safety lead.
• Ensure and drive compliance with all FareShare Midlands and FareShare policies and procedures and industry standards as required by food donors and regulators and maintain gold standard at audit level.
• Direct all operations to ensure safe and compliant warehouse operations and food delivery to Community Food Members (CFM’s).
• Ensure Health & Safety process and systems implementation (including Housekeeping) in the warehouse.
• Actively work to support health and safety advisor in carrying out risk assessments, audits and support risk management processes, continuously developing and adopting a health and safety first culture, protecting volunteers, our staff and visitors.
• Ensure the service is delivered in accordance with FSM’s Equal Opportunities Policy and maintain the values and culture of the FSM operation.
• Escalate any health, safety, compliance issues that can’t be resolved locally.

3. Key Performance Indicators & Cost Management

• Work to ensure key KPIs on service levels, performance, food safety, health and safety, complaints, waste and waste conversion rate are met to required standards.
• Ensure the warehouse operates within allocated budget, escalating any variance from budgets or risks to allocated budgets.

4. People Management

• Lead, develop and direct teams on a day-to-day basis, ensuring that all are aware of their responsibilities and have the resources, capacity and capability to carry them out.
• Lead, direct and manage staff and volunteer teams to oversee the effective delivery of services and projects ensuring staff and volunteer engagement, training, development and support.
• Coach and develop team members to ensure operational excellence.
• Undertake warehouse staff personal development reviews, regular 1-2-1 meetings and support as required, in line with HR processes.
• Work with the Volunteer coordinator to recruit and train the right volunteers and other work placement trainees within the project.
• Work alongside the volunteer team to ensure a complete and up to date rota is available.

5. Profile and Promotion

• Represent FSM both internally and externally at an operational level through networking, promotional activity and sustaining well established links with Community Food Members, Suppliers and other key stakeholders at local, regional and national level.
• Build and maintain excellent relationships with all stakeholders.
• Keep abreast of local and national developments in public and third sector policy likely to affect FSM ensuring it is positioned to influence and shape future policy.
• Ensure a positive culture within the organisation, in line with FSM Values and Behaviours Framework, reflecting our joint commitment to equality, diversity and inclusion, code of conduct, learning, development and continuous improvement, engendering trust amongst all stakeholders. This will include ownership for self/ personal development and the development of teams.

6.  Other

• ·Undertake all other duties appropriate to the post/level of role, as delegated by Line Manager.

Person Specification Experience/Technical Expertise/ Qualities

• 3+ years' experience in a logistics or warehouse management role
• Strong knowledge of, warehouse operations, and inventory control
• Experience working with chilled/frozen storage
• Detail-focused with a continuous improvement mindset
• Solid (established) experience and understanding of health, safety, and quality compliance
• 2+ years people management experience within a Warehouse environment, including developing teams of people and training others on operating procedures
• Excellent, clear and proactive communication skills, both internal and with external stakeholders
• Team working & management skills, including both the ability to delegate and to develop people with a positive approach
• Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
• Ability to do physically demanding work at times
• A positive and creative attitude in support of our FSM values
• Motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
• Flexible work approach, including a willingness to cover alternative shift rotas

Qualifications

• IT literacy, in particular of using Microsoft applications (Outlook, Word)
• Sound numeracy skills
• Qualifications in Food Hygiene, Health & Safety as it applies to food distribution

Desirable

• Knowledge of fleet and driver compliance (desirable)
• Fork Lift truck license would be an advantage, (training provided)

How to Apply

To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

Closing date for applications is Friday 18th September.