Volunteering development manager jobs

Do you know someone passionate about volunteering and community development? We're looking for a Volunteering Brokerage Coordinator to join our small but mighty team.

This role is perfect for someone who wants to make a real difference - connecting volunteers with causes they care about, supporting community groups to build their volunteer programmes, and championing the value of volunteering across Waltham Forest.

About Worldwide Radiology (WWR)

Worldwide Radiology is a registered charity working internationally creating and delivering solutions to enhance access to high quality and appropriate diagnostic imaging tests in low- and middle-income countries. 

We’re a small but busy team, mainly based in the UK, working remotely across several countries and time zones. Our work involves close collaboration with international hospitals, universities, and global health partners, with a team of volunteers delivering most of our projects.  We’re looking for a Programme Manager to develop and drive forward our project portfolio. 

Overview

The Programme Manager role is crucial to the success and development of the charity. You will be responsible for the management and delivery of 6+ Worldwide Radiology projects, operating across Malawi, Ghana and The Gambia.

The Programme Manager will be responsible for quickly grasping the needs of our ongoing programmes, steering them toward desired impact, ensuring compliance with donor requirements, monitoring our impact and managing risks effectively to continue effective delivery across the organisation.

The successful candidate will be responsible for working with key stakeholders, including our volunteers, partners and donors to build and nurture strong working relationships. 

They will contribute to seeking out further grant opportunities within the sector, working closely with the rest of the programmes team and the fundraising team.

The key responsibilities of this post are as follows:

1. Oversee the smooth running of our projects; 

2. Ensure consistent and appropriate monitoring and evaluation;

3. Provide strong, holistic solutions, focused on operational leadership; and 

4. Support the overall growth and development of the organisation.

Role-Specific Responsibilities

1. Provide overall day-to-day management for WWR projects and WWR volunteers, reporting directly to the WWR Director.

2. Oversee the development and operational execution of detailed work-plans and budgets for WWR programme activities. 

3. Track all project milestones, risks and reporting schedules, taking timely action to ensure they are addressed.

4. Co-ordinate and deliver project MEAL activities in accordance with our MEAL framework. 

5. Produce (gather, collate and edit) high quality, timely project progress, annual and donor-specific reports.

6. Oversee the management of partnership agreements, data management requirements and contracts in accordance with donor specific and legal requirements.

7. Support the identification and securing of new grant opportunities in collaboration with the programmes and fundraising teams.

8. Communicate administrative and technical information to WWR project partners in a timely, sensitive and effective manner.

9. Assist team members, volunteers, partners and members of the public with queries, demonstrating tact and understanding when dealing with complex and serious issues, delivering a consistently high and appropriate level of service and support to individuals contacting WWR.

10. Assist with recruitment, onboarding, induction and management of both UK and international WWR volunteers.
     

Qualifications and Experience

Essential

• Educated to degree level or equivalent work experience.

• Demonstrable experience of adhering to principles, methods, techniques and tools for the effective management and administration of programmes and project lifecycles.

• Experience in grant or contract management in a humanitarian or development environment.

• Demonstrable experience of applying monitoring systems and managing budgets.

• Experience of communicating with a wide range of stakeholders.

Desirable

• Experience working in the nonprofit sector.

• An understanding of global health.

• Experience of working across international partnerships.

• Experience in developing and maintaining effective relationships with international funders, analyse their funding requirements, and work with consortium partners.

• Experience of managing a range of programmes at a middle/senior management level.

• Experience in developing and maintaining relations with institutional donors, analysing their funding requirements, and working with consortium partners.

Person Specifications

• Committed to the values of Worldwide Radiology.

• Self-motivated with a flexible, collaborative & positive work ethic. 

• Demonstrable commitments to high professional and quality standards.

• Appreciation for a lean, straightforward, and structured approach to work, avoiding unnecessary complexity.

• Good attention to detail with excellent time management skills.

• Solution focused attitude, proportionate to the challenge and organisational needs and a drive to support others to emulate the same.

• Excellent communication, interpersonal, relationship building, presentation and analytical skills.

• Ability to take the initiative and work independently while keeping relevant team members fully informed.

• Passionate and committed to equality and diversity.

Other Requirements

• Applicants must be eligible to work in the UK 

• Able to travel within the UK (international travel is desirable, but not essential)

• Flexible approach to working hours to meet the needs of the service

How to Apply

Applicants interested in this role should send the following attachments by email:

• Their CV (max 2 pages)

• Letter of motivation (max 2 pages)

• The names, contact numbers and addresses of 2 referees (please state if you are not happy for them to be contacted at this stage)

Interviews will be held in person in Liverpool w/c 16th February .

Please note applicants must have the right to work in the UK as we are unable to provide visa sponsorship.

Worldwide Radiology is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you. 

We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice. 

We reserve the right to close the application process early if we receive a sufficient number of suitable applications.

Job Title: Operations Manager – Osborne Partnership

Hours: 37.5 hrs per week (full time equivalent).

Salary: £53,508 dependent on qualifications

Responsible to: Chief Executive - Senior Management Team (SMT)

Responsible for: 4 x Senior Service Managers

3 x Service Managers

Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.

Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management  Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.

Overall purpose:

To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a  fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.  

To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.

To ensure that the service is:

- Properly monitored and utilising an internal database for the recording of information (Storii);

- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);

- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;

- Serviced by managed, trained and motivated staff;

- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.

Role:

To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.

Main Duties:

1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.

2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.

3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.

4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.

5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.

6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.

7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.

8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.

9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership

10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.

11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.

12. To identify personal development opportunities and requirements as dictated by the role.

13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive. 

14. To undergo training necessary in relation to the requirements of the post.

15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.

N.B.   As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).

Job Title:  Operations Manager

The following skills, experience and qualities are required for the position of Operations Manager:

ESSENTIAL

1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.

2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution

3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.

4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.

5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.

DESIRABLE

1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).

2. Ability to break down tasks into achievable steps for an individual with learning difficulties.

3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.

4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.

5. IT skills.

6. Full driving license.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

We know that solving rough sleeping and homelessness can only be achieved when the whole community woks together. Volunteers are central to our ability to broaden our reach and access the resources we need.  We are looking for a proactive volunteering professional with extensive experience of volunteer development to build our impact, recruiting and supporting a range of volunteers across our organisation.

Salary: £38,753 - £43,471 (Scale points 23 – 27)
Closing Date: Monday 26th January
Interview Date: Wednesday 4th or Thursday 5th February

This is a 2 year FTC.

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Have you led transformational change in the third sector – and are now looking for your next big opportunity to make a lasting impact?

If so, you may be the dynamic, strategic and values-driven leader we’re looking for as our Head of Volunteering Development.

This is a senior leadership role with real influence and autonomy. Working with key stakeholders and partners, you’ll lead the development and delivery of a forward-thinking, inclusive Vision for Volunteering for Somerset. With a remit that spans strategy development, community engagement, active citizenship and workforce wellbeing, this role will be key in exploring new and exciting approaches that makes volunteering accessible to all.

You’ll bring proven leadership experience in the third sector, and a track record of strategic planning and delivering change in complex environments. You’ll also have a passion for volunteering, a deep understanding of the volunteer experience, and excellent knowledge and understanding of the national and local volunteering landscape – including the opportunities and challenges.

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.

To find out more about this role, including how you can apply, please visit our website by clicking the button on this advert.

This role is a key member of a small staff team of the Girlguiding North West England Region Office which is led by the Executive Manager. The role of the Head of Rewarding & Flexible Volunteering (R&FV) is to manage the delivery, implementation, coordination, and administration of training and development programs for leaders, young members, commissioners, and trainers. The successful applicant must have excellent verbal, and written communication skills. They must be able to build positive relationships with staff and volunteers at all levels and have a working knowledge of Microsoft Office.

Prison Fellowship (PF) is seeking a dynamic and highly motivated Head of Volunteer & Church Engagement to lead and develop our work with volunteers and churches across England and Wales.

Reporting to the Chief Executive and sitting on the Senior Leadership Team, this role offers both strategic influence and hands-on leadership. You will shape the development of PF’s volunteer engagement and church partnerships, ensuring that volunteers are inspired, equipped and mobilised to deliver transformational support for people in prison and their families.

You will lead volunteer recruitment, induction and leadership development, supporting a large and geographically dispersed volunteer base. Working closely with colleagues, you will help ensure volunteers are aligned with PF’s programmes and priorities, while developing new and innovative ways for people to engage in PF’s work.

A key element of the role is church engagement. You will develop and lead PF’s church engagement strategy, building and sustaining strong relationships with churches across denominations. You will represent PF at churches, events and festivals, and work with the Chief Executive to cultivate relationships with senior and denominational church leaders.

About you

The successful candidate will have experience in volunteer management and leadership development, strong communication and public-speaking skills, and a good understanding of the UK Church. You will be a collaborative and resilient leader, able to think strategically while delivering operationally. Experience in a faith-based organisation is essential, and experience in prisons or criminal justice is desirable.

Working arrangements

The role requires regular travel across England and Wales, flexibility to work evenings and weekends as needed, and operates on a hybrid basis combining national travel, home working and PF’s London office.

Genuine Occupational Requirement:
This role is subject to a Genuine Occupational Requirement for the post holder to be a practising Christian, in accordance with Schedule 9 of the Equality Act 2010.

Volunteering Development Senior Officer (Learning and Development)
 
Type: Full-time (35 hours per week), Permanent
Location: Office-based in London, with flexibility to work remotely (Hybrid)
Salary: £33,044 per annum, increasing to £35,109 after 6 months’ service and satisfactory performance, and to £37,174 after a further 6 months
Closing date: Please send all applications in one batch by Sunday 4th January 2026
 
Make a real impact in volunteer development!
 
Are you passionate about empowering volunteers and creating innovative learning experiences? We’re looking for a Volunteering Development Senior Officer to lead the design, delivery and evaluation of learning solutions for over 3,000 volunteers and volunteer managers. This is a unique opportunity to shape the future of volunteering development and foster a culture of continuous learning.
 
What you’ll do:

• Design, implement and evaluate engaging learning programmes for volunteers and managers.
• Deliver induction sessions and training that inspire confidence and capability.
• Collaborate with teams across the organisation to embed best practice in volunteer learning and development.
• Analyse data and insights to continuously improve resources and processes.
• Support community hubs and local teams to deliver training programmes.

What we’re looking for:

• Experience with virtual learning environments or learning management systems.
• Proven ability to develop and co-produce learning solutions, including eLearning and online activities.
• Strong understanding of volunteering and volunteer management.
• Excellent communication and collaboration skills, with a proactive and innovative approach.
• Tech-savvy and confident using digital tools to deliver learning.

Why apply?
 
You’ll play a key role in ensuring volunteers feel supported, confident and equipped to make a difference. This is more than a job - it’s an opportunity to create meaningful change and support volunteers who change lives every day.
 
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
 
We look forward to receiving your application.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The purpose of this role is to deliver FSSW’s FareChance programme, including employability learning and practical logistics sessions alongside support and collaboration with the Employability Programme Facilitator. The FareChance programme currently works with young people aged between 18 – 25 who experience additional barriers to accessing education, training, or employment. The young people are supported to learn new skills, build confidence, and realise their full potential. 

FareChance provides a unique combination of two parts: the first is working alongside other volunteers and staff learning key warehouse and logistics skills, getting firsthand practical experience; the second is tailored employability sessions in small groups with 1-1 specialist support. 

The Employability Programme Lead will lead on running the employability workshops. This role will provide 1-1 support for young people where required and provide signposting and referrals to other specialist services. The successful candidate will be passionate about supporting people to thrive and be sensitive to the inequality and power imbalance faced by young people today. They will have experience of supporting young people to achieve their goals and can bring these skills to deliver FareChance. This role will coach as well as co-ordinate the programme whilst supporting the growth of an innovative, supportive, and caring employability pathway for people to overcome barriers and move closer to the future they deserve. 

Duties and Responsibilities: 

Programme Delivery 

• Support the Employability Programme Facilitator to deliver practical warehouse activity sessions 

• Working with the Operations team to ensure smooth integration of our participants and the programme into every aspect of the operation. 

• Lead in providing tailored programme coaching/mentoring: 

• Set up and monitor an action plan for each participant with realistic goals to overcome barriers they face. 

• Provide advice and guidance, build confidence and support participants with appropriate resources for their next steps (including CV writing and interview skills)

• Identify project management opportunities and build plans with relevant staff in the wider team. 

• Lead on developing and preparing programme resources. 

• Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace.

Programme Development 

• Lead on the recruitment, onboarding and offboarding of participants (currently 18–25-year-olds with possibility of expanding this range) onto the FareChance Programme. 

• Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable. 

• Build a Youth Steering/Co-production group to design, deliver and evaluate the programmes. 

• Alongside the Head of Employability and Volunteering, support the development of the strategy for future programmes. 

External partnerships and relationship building 

• Work with the Head of Employability and Volunteering to develop our network of statutory, charity and business partnerships to increase referral pathways into and out of the programme. 

• Support the fundraising team in providing updates for employability funders 

• On occasion, attend events or appointments to support recruitment/represent FSSW 

• Build a network of signposting for participants across the programme including local businesses and apprenticeship opportunities. 

• Work with the Head of Employability and Volunteering to develop partnerships to offer on-course enrichment opportunities, e.g., away days and mentoring. 

Reporting and Administration 

• Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures 

• Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate. 

• Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data 

• Deliver programme data and, in conjunction with the Head of Employability and Volunteering, analyse and feed into future programmes 

Person Specification 

It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential 

• Knowledge and experience of delivering 1:1 and group motivational mentoring/coaching.

• Successful experience of supporting people back into work or training, with a strong commitment to advancing equality and diversity. 

• Ability to work flexibly, respond positively to project changes and meet challenging targets. 

• Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate. 

• Good IT skills 

Desirable 

• Experience of building a programme 

• Experience of responding appropriately to challenging behaviours 

• Project management experience 

• Excellent verbal and written communication skills 

• Understanding of safeguarding and GDPR regulations 

• Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes. 

• Strong organisational skills including planning, prioritising, and time management. 

We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we’d love to hear from you. 

Additional Information 

• Role may involve some manual handling; training will be provided.

• Enhanced DBS check required. 

• This post is funded by St James’s Place Charitable Foundation

Join Savera UK

We are looking for a passionate individual with a strong commitment to human rights and driving change. You will bring experience in training, development, and management to take on the role of Training and Development Manager, leading our training and education development projects.

The Role

This is a rewarding leadership role where you will:

• Lead the development and enhancement of Savera UK’s training and education package on HBA, harmful practices, and related issues
• Take responsibility for the development, delivery, and management of the National Lottery-funded Reaching Communities training project, including managing a team to deliver project outcomes
• Develop advanced, in-depth training programmes tailored to a range of professional audiences, including health, social care, education, the voluntary sector, and community groups
• Design flexible training programmes that can be delivered online, in person, or in hybrid formats, with the ability to tailor content to meet the needs of different organisations and CPD requirements

About You

We’re looking for someone with:

• At least 3 years of experience in the field of training and development
• Expertise in designing, developing, delivering, implementing and managing high-quality training and education packages and programmes
• Experience in delivering training to a range of audiences and adding to Savera UK’s own expertise
• Experience in leading, mentoring and supporting staff and volunteers
• Experience in training, project management, and budgeting
• Commitment to Savera UK’s values of respect, inclusion, compassion, innovation, and ambition

What We Offer

• 28 days annual leave (plus bank holidays)
• Wellbeing support and external supervision
• Ongoing training and development opportunities
• Employer pension contribution (3%)

Equality & Occupational Requirement

This post is open to anyone with the right experience and skills required for the project to succeed. We welcome and encourage applications from all backgrounds.

We are incredibly excited to share a brand new role at Head In The Game as we enter a major period of growth.

We are recruiting an Area Operations Manager to lead and shape the delivery of our work across West Kent and South London. This is a senior, hands on role and a huge step forward in the expansion of our charity. 

While the role is primarily home based, the successful applicant will need to regularly travel to West Kent and South London to support the delivery of the programme.

This position sits at the heart of our organisation. You will be responsible for the quality, safety and consistency of our programmes, while supporting and leading the brilliant staff and volunteers who make our work possible. The impact of this role is real and direct, helping us reach more people, in more communities, through sport and physical activity that supports mental health and helps prevent suicide.

We are looking for someone with strong experience in the charity or community sector, who understands high quality delivery, safeguarding and partnership working. Just as important is a genuine passion for mental health and the power of sport to change lives. This role is ideal for someone who is people focused, values led and excited by responsibility and growth.

This is a 1 year rolling contract, salary £28,000 per year plus travel expenses and pension, with flexible working and regular travel to programme venues.

If you are looking for a role where your experience really matters, where you can lead from the front and be part of something that is growing fast and making a difference every day, this could be for you.

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross per annum, depending on experience

Closing Date: 8 February 2026

Assessment Day: 16 February 2026

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

About the role

We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.

This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.

Responsibilities

• To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
• To develop guidance and associated resources for the support of volunteers
• To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date

Requirements

• Experience of managing and motivating a large team
• Experience of managing, reviewing and refining complex administrative processes
• Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
• Experience developing processes which are targeted at both internal and external audiences
• Experience of delivering a first-class service to clients or customers
• An understanding of the voluntary and community sector, ideally within the youth field

Desirable

• Experience of managing or supervising a team based remotely
• Experience of being a volunteer
• Experience of managing an onboarding process with the understanding of the importance of safer recruitment
• Experience of empowering a team to deliver a first class customer service
• Experience of leading projects manging change with various stakeholders
• Experience of working with volunteers and the knowledge of how to ensure they are supported

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

We’re expanding our charity retail network, and there’s never been a better time to join us. As we open two brand-new shops in Camden and Kentish Town, alongside the continued success of our established High Barnet Furniture store, we’re looking for passionate and motivated, Full time and Part time Assistant Shop Managers to play a key role in the smooth running and success of our shops.

We’re looking for individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in vibrant local communities.

You’ll play a key part in shaping the shop’s success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.

Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You’ll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team. 

In return you’ll be rewarded by working in a retail role with purpose as our Hospice, and the care we give our patients, could not exist without the support of our shops. If you’re ready to bring your retail experience— and be part of something genuinely meaningful — we’d love to hear from you. 

Working for our organisation

As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:

•    Competitive rates of pay 
•    Generous annual leave 
•    Transfer of NHS pension scheme
•    Pension - Employer contribution pension scheme 
•    Access to clinical supervision
•    Fully funded Health Cash Plan 
•    Life Assurance cover
•    Flexible/Hybrid Working 
•    A range of opportunities for professional learning and development
•    Access to our 24/7 confidential Employee Assistance Programme 
•    Travel incentives
•    Family friendly and special leave
•    A supportive and collaborative work environment
•    Blue Light Scheme membership and carers’ discounts
•    Social events throughout the year and much more…

Detailed job description and main responsibilities

Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.

Please only apply for one vacancy if you are interested in more than one Assistant Shop Manager vacancy at North London Hospice please list this in your application or at interview.

We reserve the right to interview candidates who are most suited to this post before the closing date. 

North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Location: Remote working (with some travel across The Girls’ Network regions in England as required)

Reports to: Head of Programmes and Impact

Salary: £37,000 per annum

Contract: Permanent/Full-time, 37.5 hours per week

Direct Reports: Up to 8 Programme Facilitators

Closing Date: Friday 29th January at 9AM

Interviews: 1st stage interview to be held between 4th & 5th Feb, 2nd-stage interview to be held on 13th Feb

About The Girls’ Network:

The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.

We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. Additionally, we offer group mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.

Role Summary:

The National Programmes Manager is responsible for leading, managing, and developing a team of regionally dispersed Programme Facilitators to ensure consistent, high-quality delivery of The Girls’ Network programmes across all localities. The post-holder drives programme performance and quality through effective people leadership, robust performance management, and the use of SMART objectives to ensure KPIs are met and organisational outcomes are achieved.

A core element of the role involves embedding best practice across all aspects of programme delivery and maintaining a strong, consistent approach to safeguarding  through our work with children and young people. The post-holder is expected to be an experienced, supportive, and proactive leader, confident in managing performance, developing staff, and supporting team wellbeing and professional growth.

For full details of the role’s responsibilities and person specification, please refer to the attached job description, together with a candidate pack designed to support you throughout the recruitment process.

How to apply

Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions.

Appointees are subject to a DBS check. You must have the right to work in the UK to apply.  

Diversity at our core

The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the People team. 

Our Benefits

• 27 holiday days per year, plus public holidays (pro-rata for part-time staff)
• Option to purchase up to 5 additional days of annual leave every year
• Gifted birthday leave
• 3 days volunteering leave per year
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy
• Pension scheme
• Annual professional development fund to help you grow
• 24-hour Employee Assistance Programme for wellbeing support
• Benefit from flexible, remote working options with a full suite of home office equipment.
• A dedicated Girls’ Network buddy, available beyond the induction period for ongoing support