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Volunteer Manager
YMCA St Helens
Salary: £35,000 • Contract: Permanent, 35 hours per week • Location: St Helens
YMCA St Helens is looking for an experienced and motivated Volunteer Manager to lead the development of our volunteering programme across housing, youth, early years and community services.
You will recruit, train and support volunteers, ensuring they feel valued, confident and equipped to make a meaningful impact. Working closely with colleagues and partners, you will create diverse volunteer opportunities, strengthen community relationships and develop our corporate volunteering offer.
Key responsibilities include:
- Designing and delivering a high‑quality volunteering framework
- Recruiting, inducting and supporting volunteers
- Developing training, supervision and recognition processes
- Coordinating corporate volunteering activities
- Supporting events and external engagement
- Ensuring compliance with safeguarding, data protection and health and safety
About you:
You will have experience managing or coordinating volunteers, excellent communication skills, strong organisational ability and a commitment to the values and social mission of YMCA St Helens. Experience with corporate volunteering or community events is beneficial.
If you are passionate about empowering people and building a thriving volunteer community, we would love to hear from you.
Apply with cover letter and CV by 3rd April 2026, noon.
Interviews to be held week commencing 13th April 2026.
Team: Community Operations
Location: Hybrid in Northern Ireland with regular travel across the region
Work pattern: 35 hours per week with flexibility to work weekends/evenings as needed
Salary: Up to £30,809.83 per year
Contract: Permanent
This role requires an enhanced Access Northern Ireland check (including the Children's Barred List).
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager:
- Lead high-quality volunteer management across a defined geographical area, ensuring that volunteer-led activities are delivered effectively, safely, and in line with organisational policies and best practice
- Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team
- Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects
About the Community Operations team:
- The community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
- Our centres and branches care for thousands of cats each year until they are able to find a loving new home.
- The team consists of a Regional Community Operations Manager, Branch Development Manager and Community Operations Volunteer Team Manager plus the wider volunteering teams
What we’re looking for in our Community Operations Volunteer Team Manager:
- Experience of team leading/supervising employees and volunteers
- Good understanding of volunteer management
- Demonstrates empathy and understanding when addressing emotive issues
- Ability to multi-task and work on own initiative, accurately and under pressure
- Valid UK driving licence access to own vehicle and happy to use it for work related travel
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 10 March 2026
Interview date: 18, 19 and 20 March 2026
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- anonymised application form
- in-person interview including roleplay exercise
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Volunteering Administrator FTC
The Volunteer Management team is responsible for embedding an organisational approach to volunteer engagement which enables volunteers to feel inspired, valued, supported, and connected to the charity, where they are a vital part of our community.
The Volunteering Administrator plays a significant part in contributing to the success of the team to deliver key parts of the volunteer journey (recruiting, induction, training, supporting, and retaining volunteers). The role is key to volunteer experience, maintaining good practice, developing a culture of positive engagement and raising the profile of volunteering internally and externally.
The role will be known internally as Volunteer Executive.
This is a 24-month FTC.
Key Responsibilities:
Administration, customer service and delivery
· Act as the first port of contact for internal and external enquiries, coordinating the shared volunteer email inbox.
· Acting as a key point of contact for the import, maintenance and integrity of volunteering data.
· Publish volunteer recruitment adverts on relevant external platforms.
· Coordinate the administration of volunteer recruitment and selection processes (including paperwork, referencing, ID badges etc) to ensure a fair and consistent approach is followed.
· Share key information, briefings, and timely reminders with volunteers ahead of their scheduled involvement.
· Send thank you messages to volunteers after they have contributed.
· Update Salesforce after volunteer activities to ensure accurate tracking of participation and engagement.
· Process volunteer expense claims in line with organisational procedures.
Collaboration and communication
· Collaborate with colleagues to ensure volunteer applications are responded to within agreed timescales.
· Work with colleagues to ensure accuracy, validity and reliability of volunteer data. Ensuring that it reflects volunteer contribution and delivers reliable insights.
· Take a proactive approach to understand external events and initiatives taking place across the charity, providing support on the requirements for successful volunteer involvement.
· Contribute to the production and distribution of resources for volunteer-involving events, including, but not limited to recruitment, onboarding, and training materials.
· Support the upkeep of volunteering information on internal communication channels, ensuring all relevant policies, reference materials and documents are made available and kept up to date.
· Post updates in our Facebook group, and other volunteer engagement forums, to help build our volunteer community and promote good practice.
· Gather volunteer case studies and testimonials and share them internally to support organisational learning and storytelling.
· Liaise with volunteers when they end their involvement, ensuring they feel supported and appreciated.
· Monitor feedback survey responses and escalate significant insights or concerns to relevant colleagues to support continuous improvement.
· Promote a positive culture that values and embeds the work of volunteers both internally and externally.
Knowledge, skills and experience needed:
· Knowledge of IT packages such as MS Outlook, Word, Excel and PowerPoint.
· Experience of working in a customer-service or people-facing environment.
· Experience of processing and/or handling personal (sensitive) data.
· Experience of working with databases.
· Some understanding of the principles and good practice of successful volunteer involvement including recruitment, selection, induction, training, support, recognition, and retention.
· A professional and hardworking team player.
· Excellent I.T. skills.
· Developed organisational skills with a strong attention to detail.
· Excellent communication skills, including presentation skills.
· A conscientious approach to work and good time management skills.
· Ability to build and maintain effective relationships with volunteers and colleagues.
· Ability to work under pressure, manage conflicting priorities and changing deadlines.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 22nd March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Role: Senior Delivery Manager
Directorate: Standards
Team: Workforce Development
Manager: Director of Standards
Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)
Role purpose
The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.
Key tasks and responsibilities
The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.
Contract and project management
· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.
· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.
· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.
· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.
Operational management
· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.
· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).
· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.
Delivery management
· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.
· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.
· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.
· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.
· Produce specification requirements in line with procurement processes for outsourced activity.
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Experience of operational, project or programme management within education, skills or workforce development [E].
· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].
· Experience of event management or oversight of outsourced delivery [D].
Knowledge and skills:
· Strong programme and budget management skills [E].
· Ability to lead operational change initiatives and embed new systems and processes [E].
· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].
· Excellent risk management, problem‑solving and decision‑making skills [E].
· Ability to influence and motivate colleagues and partners, including those working remotely [E].
· Ability to build strong and effective relationships with internal and external stakeholders [E].
Personal qualities and attributes:
· Demonstrates professionalism, reliability and sound judgement [E].
· Organised and methodical, with a structured approach to planning and delivery [E].
· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].
· Able to identify practical solutions and improve ways of working [E].
· ideas Adapts positively to changing priorities and ways of working [E].
· Works collaboratively with colleagues and partners to achieve shared goals [E].
· Able to motivate and support others to deliver high quality work [E].
Special circumstances:
· Able to work occasionally outside normal hours where required [E].
· Able to travel within the United Kingdom, where required [E].
· Able to undertake occasional overnight stays where required [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £50,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.
Applications should be by email and must include:
· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
For the full information on how to apply, read the job pack attached to the advert.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.
Application deadline
The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Health & Safety Manager
Salary: £42,000 FTE (actual salary £16,800 per annum, based on part-time hours)
Location: Downton with occasional travel
Hours: Part-time (14 hours per week over 2 days)
Contract: Permanent
About the Role
We have an exciting opportunity for an experienced Health and Safety Manager to join our Risk and Compliance team at Help for Heroes. In this pivotal role, you’ll be the charity’s subject matter expert, ensuring we meet our legal obligations and proactively embedding a positive, proportionate safety and wellbeing culture that safeguards our people, volunteers, service users, and visitors.
You’ll be based primarily in our main office in Downton, but your work will reach across a diverse range of activities such as community delivery programmes, internal events, and fundraising operations ensuring that colleagues and volunteers across all settings have the guidance and support they need. Occasional travel will be required to other locations.
Help us build a safe and supportive environment so we can continue delivering life‑changing support for the Armed Forces community.
About You
You will be an experienced Health & Safety professional who balances expertise with empathy and practicality. You understand the unique challenges of the charity and voluntary sector and bring a collaborative, solutions-focused attitude.
We’re looking for someone with:
- NEBOSH Diploma in Occupational Safety & Health or equivalent
- At least five years’ experience in developing, implementing and monitoring Safety Management systems
- Membership of a professional safety body i.e., IOSH or equivalent.
- Proven experience managing Health and Safety across multiple sites or services areas.
- Excellent communication and relationship building skills with the ability to influence at all levels.
- Demonstrable ability to translate legislation into practical guidance.
- Experience delivering training and building safety awareness across teams.
About the Team
You’ll be a key member of our Risk & Compliance Team, reporting directly to the Head of Risk & Compliance.
Our team plays a vital role working collaboratively with all teams across the charity, providing guidance, assurance and practical support to help them plan and deliver their services, events, activities and day‑to‑day operations safely, ethically and responsibly. Your role will be central to championing a positive safety culture and supporting colleagues to embed best practice in everything they do.
You’ll join a passionate and purpose‑driven team who value integrity, clarity and continuous improvement, and who are committed to ensuring that every member of the Armed Forces community can live well after service.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! (pro-rata)
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Opportunity to buy and sell up to 5 days annual leave per year (pro-rata)
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 15th March 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about creating exceptional volunteer experiences and shaping an inclusive, thriving volunteer community? The RHS is seeking a dedicated Volunteer Development Manager on a 12month contract (sabbatical cover) to help deliver our Vision for Volunteering and support the meaningful involvement of over 1,400 volunteers across our Gardens and Libraries.
About the Role
Based in Londong (Vincent Square) or Wisley,
In this influential role, you will champion best practice in volunteer engagement across several RHS sites, ensuring every volunteer feels welcomed, valued and able to contribute to our strategic goals. You will provide guidance, support, and expertise to Volunteer Supervisors across our Gardens and Libraries, helping to achieve the RHS Vision for Volunteering.
A central focus of this role is developing an inclusive volunteering culture, by removing barriers, improving accessibility, and actively broadening the diversity of our volunteer community. You will help streamline processes, refine systems, and cultivate environments that empower volunteers to thrive.
Collaboration is at the heart of this role. You will work closely with Volunteer Managers at RHS Garden Wisley and RHS Garden Bridgewater, the central People Team and multiple internal teams, collectively working towards the implementation of the Vision for Volunteering.
About You
We’re looking for someone who brings:
- Significant experience in volunteer management across multiple sites
- A strong commitment to equality, diversity, and inclusion
- Excellent collaboration and relationship‑building skills
- The ability to influence, support, and guide colleagues across multiple locations
- A proactive, solution‑focused mindset and a passion for continuous improvement
If you are motivated by empowering others, increasing impact, and supporting a dynamic volunteer programme at scale, we’d love to hear from you.
Why Join Us?
To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.
Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.
Safeguarding and Inclusion
The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.
The Volunteer and Events Manager will develop and implement a volunteer strategy and annual RLSS UK plan of events, for all Directorates, which evolves to include opportunities as they arise. To do so successfully, you will be a proactive, dynamic and experienced Volunteer and Events Manager who will lead our centralised management function with passion, excitement and dedication to RLSS UK’s purpose, mission and vision.
KEY TASKS AND RESPONSIBILITIES
- Lead a professional volunteer and events function ensuring supply and demand needs are met across RLSS UK and supporting all teams to embed a consistent and coordinated approach
- To develop, implement and oversee the delivery of the volunteer strategy
- To develop and implement effective strategies, polices and processes to engage and retain volunteers and ensure a high-quality volunteer experience at all stages of the volunteer cycle
- To develop and implement effective event management strategies, policies and processes incorporating all health and safety requirements
- To lead and continuously improve our support to volunteers across the UK and Ireland
- Develop, implement and review an innovative volunteer recognition and reward offer
- To integrate an increasing number of volunteers into RLSS UK’s initiatives and activities, enhancing their experience and maximising their impact regardless of geography and circumstance
- To increase the diversity of volunteers
- To lead the delivery and implementation of our annual National Presentation of Honours Event, annual conference and national lifesaving sports events
- Attendance at Sports Committee and Honours Committee
- Lead research speakers and topics for conferences and workshops
- Speaker management and supporting the Events Executive to send out invitations, receive confirmations and general liaison
- Support membership queries about events and volunteers
- Implement project plans for all events including liaising with key teams such as the RLSS UK communications team
- Attending and managing events on site with the support of the Events Executive
- Venue management and liaison with relevant organisations to ensure smooth delivery
- To manage your team with clear direction and a supportive approach
- To provide guidance on good practices in volunteer management
- To address issues or conflicts promptly
- Ensure appropriate financial management of assigned budgets
- Lead and deliver an annual volunteer survey and analysis to produce meaningful feedback
- Lead and deliver events feedback surveys and take the learning for future implementation
- Work flexibly and collaboratively across all RLSS UK teams and promote all aspects of the organisation
- Willingness to travel occasionally within the UK
- Ability to attend occasional evening and weekend events
Other Duties & Responsibilities
- Lead on and support ad hoc projects as required
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- To demonstrate and uphold the Society’s values and behavioural standards at all times.
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all
- To identify new event opportunities where there is the potential for RLSS UK to raise profile and visibility in communities throughout the UK and Ireland
- To work collaboratively with colleagues from across the organisation to ensure that with any event, the wider benefit to the whole society is always considered
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Approximately 7+ years’ experience in a volunteer management role
- Approximately 5+ years' experience in a events management role
- Experience of working at a manager level ideally in a membership organisation
- Demonstrable experience of strong project management
- Demonstrable experience in the development and implementation of impactful volunteer engagement strategies
- Demonstrable expertise in defining and driving strategies to achieve step changes in engagement
- Experience of forming partnerships with networks and other organisations which bring mutual benefit
- Demonstrable experience of positively interacting, engaging and influencing at all levels including with internal and external stakeholders
- Demonstrable experience of volunteer retention and acquisition
- Demonstrable experience of delivering events to raise the profile of a cause, retain and grow volunteers
- Demonstrable experience of delivering volunteer-focused solutions within a membership organisation
- Demonstrable experience of effectively implementing relevant processes and policies
- Demonstrable expertise in ensuring appropriate policies and processes are in place to guarantee compliance with regulatory and legislative requirements
- Expertise in developing and continuously adapting a range of volunteer training and competence assessment activities
- High level of proficiency in risk management and mitigation
- Excellent communication, engagement and interpersonal skills
- Excellent presentation, listening and negotiation skills
- Proficiency in CRM software and MS Office applications
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK
- Understanding and experience of the application of safeguarding laws
- Understanding and experience of the application of Health and Safety laws
- Project management qualification
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Membership and Education Team
Closing Date – 11.59pm, Sunday 15th March 2026
Interview Date – Thursday 26th March 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Join the Fire Fighters Charity as our Volunteering Manager and lead the development of a dynamic, inclusive volunteering programme that supports the wellbeing of the UK’s fire services community.
You’ll shape and deliver our national volunteering strategy, design an exceptional volunteer journey, build strong relationships, and ensure volunteers feel supported, valued and inspired. Working across teams, you’ll embed volunteering into our services, champion best practice and use insight to drive continuous improvement.
We’re looking for someone who:
· Has strong experience in volunteer management and volunteer strategy implementation
· Brings strategic thinking with hands‑on delivery
· Builds great relationships and influences at all levels
· Understands safeguarding, data protection and inclusive practice
· Is passionate about creating positive, impactful volunteer experiences
If you want a role with purpose and the chance to make a genuine difference, we’d love to hear from you.
Apply now and help us grow a thriving volunteer community.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



The client requests no contact from agencies or media sales.
This is an exciting opportunity to help grow our retail operation and support animal welfare across Derbyshire. RSPCA Derby is looking for an experienced and motivated manager to lead, develop and shape the future of our charity retail operation.
As Retail Development Manager, you will:
- Lead and develop a network of charity shops and retail teams
- Drive income growth across physical shops, online sales and gift aid
- Ensure high standards of customer service, compliance and financial control
- Manage retail performance, budgets and reporting
- Identify and develop new retail opportunities to support our strategic ambitions
- Play a key role in supporting animal welfare through sustainable income generation.
We’re looking for someone who:
- Has significant experience in retail management, ideally across multiple sites
- Is a strong, inclusive leader with experience managing and developing staff and volunteers
- Has a proven track record of meeting financial and commercial targets
- Is organised, resilient and comfortable managing competing priorities
- Shares our commitment to animal welfare and our values
- Is confident working with data, budgets and performance reporting
- Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference.
Why Join Us?
- Make a real impact supporting local animal welfare
- Lead a values-driven retail operation with room to innovate and grow
- Work with committed staff, volunteers and supporters
- Be part of a respected local charity making a difference every day
The client requests no contact from agencies or media sales.
Are you a volunteering or alumni relations professional looking for your next challenge? Do you have a passion for engaging volunteers and for bringing people together? Are you looking to develop your career at a prestigious organisation?
We are looking for an International Engagement Manager to join our team to refine and expand a bold and innovative alumni volunteering programme to support both the priorities of the University and the Development and Alumni Relations Office (DARO). The post holder will deliver volunteer and engagement opportunities in key markets including China, India, Hong Kong, USA, Dubai, and many others, and will join nine other volunteering professionals as part of the wider team. The role will be responsible for developing a range of volunteering opportunities for international alumni, which support Birmingham 2030 targets around graduate employability, student recruitment, student experience, research and influence. You will be responsible for growing the number of international alumni volunteers and reporting on the impact of your work internally.
A key component of this role will be developing relationships with colleagues across the University to include alumni engagement and volunteering across the University’s international strategic themes. The International Engagement Manager role will be a point of contact for international matters into the Development and Alumni Relations Department amongst other University departments, including International Student Recruitment, Birmingham Global and Careers Network. As the lead on international engagement activity for the department, you will be expected to travel overseas for events and alumni activity in key strategic regions.
You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.
The University has global reach, including several partnerships with other leading universities around the world, and is grounded in our local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from underrepresented backgrounds: one of the highest proportions in the UK.
DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone
World-class research and outstanding global education



The client requests no contact from agencies or media sales.
The Third Age Trust is seeking to appoint a Training and Volunteering Officer who will work with the Senior Training and Volunteering Officer to support the recruitment, training and management of 400 Trust Volunteers who support the work of the Trust. The role will also provide advice and guidance to staff who work with Trust Volunteers and develop and deliver training online and in person to members who run u3as.
Reporting to the Senior Training and Volunteering Officer this role will work with staff, u3a members and Trust Volunteers. This role will also involve some UK-wide travel, including in person meetings and visiting u3as.
Equal Opportunities Statement
We are proud to be an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, cultures, and experiences, and encourage individuals from underrepresented groups to apply.
Reasonable Adjustments
If you require any reasonable adjustments during the recruitment or interview process, please let us know. We will work with you to ensure you have the support you need to participate fully.
Benefits
At Third Age Trust, we’re passionate about helping people in later life to learn and live well—and we want our team to thrive too. Here’s what we offer:
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8% non-contributory pension – we invest in your future.
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25 days annual leave (plus potential extra days off at Christmas).
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Hybrid working – flexibility to balance work and life.
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Regular staff social activities – because connection matters.
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Access to an Employee Assistance Programme (EAP) – for wellbeing and support.
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Regular training and development opportunities – to help you grow.
Join us and be part of a team that makes a real difference.
The client requests no contact from agencies or media sales.
Role Overview
Ealing and Hounslow CVS is seeking a motivated, community-focused Volunteering andDevelopment Officer to support the delivery of our infrastructure, volunteering, health equity, research, grant-making, and community inclusion programmes.
EHCVS supports and engages with 1,000+ voluntary and community organisations across Ealing and Hounslow. This role plays an important part in strengthening the resilience, sustainability, and voice of the local VCSE sector.
The postholder will provide practical programme support, coordinate activities, assist community groups, promote volunteering, contribute to research and insight projects, and support monitoring and reporting requirements.
This role is ideal for someone with experience in the voluntary sector who is looking to grow their skills in infrastructure support, volunteer development, and community research.
Key Responsibilities
Programme Coordination
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Support the delivery of multiple funded programmes across both boroughs.
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Assist with organising training sessions, sector forums, Voice Networks and partnership meetings.
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Track outputs and support managers in meeting funding requirements.
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Maintain accurate project records and documentation.
Infrastructure and Group Development
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Provide basic 1:1 support to voluntary and community organisations on governance, funding readiness and sustainability.
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Support capacity-building workshops and development sessions.
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Help develop practical guidance materials and resources for local groups.
Volunteering Development
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Support Volunteer Centre activities, including responding to enquiries and assisting with volunteer matching.
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Help promote inclusive volunteering opportunities.
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Support outreach events and volunteer recruitment initiatives.
Research and Community Insight
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Support surveys, consultations and participatory engagement projects.
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Assist with data collection, basic analysis and reporting.
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Gather case studies and community feedback to evidence impact.
Grant-Making and Monitoring
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Support the administration of small grants programmes.
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Assist groups with reporting and compliance requirements.
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Contribute to funder reports and impact summaries.
Administration and Communications
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Maintain databases and monitoring spreadsheets.
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Take minutes at meetings and follow up on actions.
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Support newsletters, funding bulletins and digital communications.
Person Specification
Essential
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Experience working or volunteering in the voluntary and community sector.
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Understanding of community development principles.
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Strong written and verbal communication skills.
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Good organisational skills and ability to manage competing priorities.
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Basic data handling and reporting skills.
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Proficiency in Microsoft Office.
Desirable
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Experience supporting funding applications.
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Knowledge of volunteering good practice.
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Experience contributing to research or consultation projects.
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Understanding of health inequalities or refugee support issues.
Why Join EHCVS?
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Be part of an organisation supporting 1,000+ local groups.
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Contribute to strengthening the VCSE sector across two diverse boroughs.
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Gain exposure to infrastructure, volunteering, research and health equity programmes.
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Work within a supportive and experienced team committed to community-led change.
The client requests no contact from agencies or media sales.
Join Viewpoint, a leading mental health recovery charity, and make a real difference in Hertfordshire. We put people with lived experience of mental health challenges and addiction at the heart of everything we do - empowering experts by experience and service users to shape services, build skills, and support recovery.
As Operations Manager, you’ll lead our day-to-day operations, manage and support staff, and ensure we deliver high-quality, needs-led services. You’ll help drive strategy, maintain partnerships across statutory and voluntary sectors, and contribute to fundraising initiatives that sustain and grow our impact.
We’re looking for someone organised, proactive, and passionate about mental health recovery, who can combine strategic oversight with hands-on leadership.
Lead with purpose. Help shape services that put lived experience first.
Operational Manager
Location: Welwyn Garden City with travel around Hertfordshire (own transport required)
Hours / salary: 30 hours / week. Full Time Equivalent Salary £35,000 p.a.
Pension: Viewpoint offers a defined contribution pension scheme. Contribution levels are based on Total Gross Salary Employer 5%, Employee 3%. Participation in the scheme will commence after an initial 3 month probationary period.
Annual leave: 25 days per year plus 8 bank holidays. Holiday entitlement will start to accrue after a satisfactory six month probationary period.
Other benefits: Training, Development and Supervision
Length of contract: Subject to funding
Purpose of the Role
We are seeking a skilled and motivated Operations Manager to support the Chief Executive in delivering our strategy, managing staff, and ensuring operational excellence. This role is key to maintaining and growing Viewpoint’s impact across Hertfordshire, promoting user involvement, and fostering strong relationships with statutory, voluntary, and community partners.
Key Responsibilities
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Lead and manage day-to-day operations, ensuring policies, procedures, and compliance standards are met.
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Supervise and support staff, promoting professional development and wellbeing.
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Contribute to financial management, including budgeting and annual reporting.
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Promote Viewpoint’s work across Hertfordshire, building partnerships and increasing visibility.
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Support fundraising initiatives to sustain and expand our services.
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Support fundraising initiatives to sustain and expand our services.
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Ensure effective monitoring, evaluation, and recording of project outcomes.
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Stay up-to-date with national and local mental health policies, initiatives, and best practice.
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Foster an inclusive, anti-discriminatory workplace that challenges stigma and supports recovery.
Person Specification
We are looking for someone who:
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Has experience in operational management and staff supervision.
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Is skilled in financial management and resource planning.
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Understands mental health and/or addiction services, or has a strong commitment to learning.
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Communicates effectively and can build strong partnerships.
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Is motivated by a mission-driven role and can balance strategic oversight with hands-on problem solving.
Please view the full job description and apply via our website.
Viewpoint develops innovative ways that support people with a lived experience of mental health issues and/or addiction challenges.
The client requests no contact from agencies or media sales.
Woodgreen Pets Charity has been helping pets and their owners live happier, healthier lives for over 100 years. From rehoming and community support to education and advocacy, our work is powered by dedicated people and a focus on reaching communities so that our voice can play an important role in shaping conversations about animal welfare.
We are in an exciting period of growth and transformation and are looking to appoint a Community Programme Development Manager who will play a central role in strengthening and evolving Woodgreen’s community-based services, ensuring they are practical, effective, and grounded in the realities of people’s lives. They will focus on improving how community outreach services are designed, developed, and adapted over time so that they continue to best meet the needs of pets, their owners, and the communities they live in.
Working closely with the Head of Community Programmes, our successful applicant will take strategic direction and translate it into clear, workable service models. They will bring together learning from delivery teams, partners, and communities to assess how services are performing in practice and to inform decisions about where change or improvement is required.
By leading structured development and improvement activity across Woodgreen’s community outreach services, they will ensure that any changes that are made are coherent, deliverable, and capable of supporting consistent outcomes across different local contexts. They will play a key part in strengthening service performance and in ensuring that Woodgreen’s community programmes continue to deliver meaningful impact for both communities and our charity.
If you have;
- A working knowledge of relevant design, improvement, or analytical methods (e.g. service or human-centred design, improvement approaches, behaviour change frameworks, systems mapping, monitoring and evaluation), with the ability to apply or commission their use in practice.
- Significant experience of developing, improving, or adapting services or initiatives involving complex or evolving needs, and using insight, evidence, and feedback to strengthen impact in practice.
- Significant experience of working collaboratively with a range of stakeholders, including operational teams, communities and partners in order to understand needs, test ideas, and support implementation across different contexts or delivery settings.
- Proven experience in using data, evaluation, and lived experience insight to inform service improvement, shape recommendations, or contribute to programme or model development, including balancing evidence with operational realities.
- An understanding of animal welfare issues, or a willingness to develop relevant knowledge through training and experience.
We would love to hear from you!
This is a full time, permanent position working 37.5 hours a week on a hybrid basis with the expectation that our successful candidate will work from our Godmanchester site for approximately 2 days a week dependant on business need. Applications from candidates looking for a part time role of 30 hours a week will also be considered. The starting salary for this position will be £35,598 - £43,507 per annum depending on experience (pro rata'd as applicable for a part time opportunity). This is complemented by;
- 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years (pro rata'd for part time position)
- Up to 8% employer pension contributions
- Support towards healthcare costs (cashplan)
- Employee wellbeing package to include free access to Headspace
- Life assurance (4x salary)
- Enhanced parental leave (subject to qualifying period)
- Benefits hub – exclusive discounts on popular brands
- 25% discount in our charity shops
Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.
Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.
Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.
Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners.



The client requests no contact from agencies or media sales.
Ormside Mill Residential Centre Manager
Grade 7 Point 26 – 30, £34,795- £38,059. (Full Time 35 hours, Permanent)
Introduction
Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide. Ormside Mill Residential Centre (ORC) is a unique and charming residential environment where children and young people can experience outdoor learning, personal development, and safe adventure. We aspire for ORC to be a centre of excellence in residential youth work.
Purpose of Role:
The Centre Manager is responsible for the effective leadership and management of Ormside Mill Residential Centre (ORC), including all Health and Safety, estate management, operations and bookings. The postholder will ensure high-quality, inclusive, and safe delivery of youth work activities, aligned with our organisational values and mission.
GMYF is committed to safeguarding and promoting the welfare of young people.
The successful candidate will be required to undertake an enhanced DBS check. We welcome applications from all sections of the community and are committed to equality of opportunity. We will make reasonable adjustments for candidates with disabilities. All personal data will be processed in accordance with GDPR.
Key Responsibilities:
Leadership and Management
- To support the CEO in the delivery of our mission, in line with our values and ambition.
- Oversee daily operations of Ormside Mill Residential Centre, ensuring high service standards and smooth handover/takeover procedures.
- Line manage staff associated with the centre, such as the grounds keeper, housekeeper and finance assistant.
- Manage and administer all bookings and reservations for the Ormside Mill Residential Centre, maintaining an organised and efficient system.
- Provide onsite ‘take over’ and ‘hand over’ arrangements for groups, including providing oversight of activities with freelance instructors etc.
Safety, Quality and Compliance
- To ensure they have up to date Safeguarding knowledge and to promote GMYF safeguarding culture.
- Responsible for safe, inclusive practice in all areas of ORC work, through supportive line management of key staff, user and contractor briefings and operations. Be responsible for compliance with health and safety regulations including Fire Safety, Legionella, Contractor Management, vehicle maintenance etc.
- Manage and complete documentation for inspections or quality marks such as AHOEC, Evolve, AALA Licence etc. ensuing readiness for audit and compliance, including supporting the Chief Instructor with kit management and storage.
- To be responsible for a detailed estates plan that sets out key compliance requirements and their successful management within a 12-month period and beyond.
Administration and Organisation
- Represent the organisation in external networks and partnerships related to residential and youth work, including building positive relationship with local residents.
- Collaborate with delivery teams to populate the forecast events and resource demand.
- To identify, submit and secure external funding to support our endeavours, via grants or individual benefactors.
- To promote environmental sustainability, appropriate waste management and care for the environment.
- To be responsible for the production of regular and accurate reports such as the Annual Report, User Satisfaction reports, etc.
- Responsible for the vetting, compliance and expectations for freelances staff, in line with GMYF values.
Person Specification
ESSENTIAL
Qualifications & Technical Competence
- Current First Aid qualification or commitment to obtain within 3 months
- Relevant qualification in youth work, education, or a related field, with a focus on residential and youth centre management.
- Experience of working within AALA or similar regulatory frameworks.
- L3 Safeguarding qualification working with young people or commitment to obtain within 1 month
Experience
- Proven experience in developing and ensuring the quality of programmes and activities within residential centres.
- Excellent communication, IT, and interpersonal skills to effectively coordinate with staff, volunteers, and external partners.
- Proven ability to work independently and lead an effective team.
- Experience of risk management and developing safe systems of work in residential and youth settings.
- Experience of working with young people from diverse backgrounds, including those facing disadvantage or additional barriers.
- Experience using data systems to manage bookings, track maintenance, and monitor programme outcomes.
- Experience using data systems to manage bookings, track maintenance, and monitor programme outcomes.
- Experience to manage the centre budget, reporting on time and accurately on all financial matters.
Skills and Attributes
- Strong leadership, organisational, and communication skills.
- Ability to plan and deliver inclusive, engaging, and developmentally appropriate programmes.
- Confidence in decision-making, particularly in dynamic outdoor environments.
- Ability to work collaboratively within a youth work and multi-disciplinary team.
- Commitment to equality, diversity, safeguarding, and youth-centred practice.
DESIRABLE
- Hold a NEBOSH Certificate in Occupational Health and Safety or equivalent, demonstrating a solid foundation in health and safety principles and practices.
- Completion of IOSH Managing Safely course or similar, equipping you with the essential skills to manage health and safety effectively within a residential centre and youth club environment.
Other Requirements
GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.
This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email.
Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.
- Closing date for applications: 13th March 2026
- Interview date: 18th March 2026
- Start date: As soon as possible
The client requests no contact from agencies or media sales.

