Volunteering development manager jobs in blackheath, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
The Youth Development Coordinator is responsible for the development and delivery of our youth development programme for young refugees and asylum seekers.
You will be focused on ensuring our programme activities achieve our outcomes, are in line with our strategy and identify areas for change and development under the direction of the Head of Services. An excellent communicator and skilled at working with partners, you will be key in the implementation and running all of our weekly youth activities, including a Youth Club and Advice and Support Hub working closely with the Youth Development Worker and having oversight of our weekly Young Women’s group.
As an experienced manager, you will lead our team of skilled youth workers, working alongside the Brent team to provide holistic support to young asylum seekers and refugees in Brent.
You will prioritise the participation of young people in all activities, ensuring excellent safeguarding by following our policy and protocols, and ensure that we collect excellent data for monitoring and evaluation and to aid our future planning. You will also assist with staff and volunteer recruitment and reporting to our funding partners.
The Youth Development Coordinator will hold a Designated Safeguarding Officer role at Young Roots for which they will receive full training.
Interview dates:
- First round interviews to take place on 20/05 and 22/05
- Second round interviews for successful candidates will take place on 27/05
To work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support.
The client requests no contact from agencies or media sales.
About Us
The Advice Services Alliance (ASA) is the umbrella body for the not-for-profit social welfare advice sector in the UK. Our members include national organisations such as Citizens Advice, Age UK, Law Centres Network, Macmillan, and Shelter. Together, our network represents around 2,000 advice outlets across England and Wales.
We exist to champion access to justice by strengthening the advice sector. We do this by promoting collaboration, developing quality standards, influencing policy, and leading sector-wide projects that support the delivery of high-quality, accessible advice.
ASA also owns and manages the Advice Quality Standard (AQS), the only independently audited quality mark designed specifically for providers of generalist and specialist social welfare legal advice services.
We are entering an exciting new phase of strategic development, expanding our impact across the sector and working to ensure advice services are high-quality, sustainable, and accessible to those who need them most.
The Role
We are looking for a motivated and organised Project Manager to lead the AQS Access Pathway Project, funded by City Bridge Foundation. This newly created role will be responsible for redesigning and updating the Advice Quality Standard (AQS) and developing a new progression-based Access Pathway for advice services.
This is a fixed-term role, with funding secured for a minimum of 36 months. You will work closely with our Deputy Director and a wide range of stakeholders to successfully deliver a new version of AQS and its accompanying framework.
Key Responsibilities
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Design, manage, and deliver the AQS Access Pathway Project in collaboration with the ASA Deputy Director.
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Convene and facilitate a Project Advisory Group comprising ASA members and key stakeholders.
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Engage with external stakeholders including auditing and accrediting bodies such as AgeUK, Citizens Advice, Welsh Government, and the Money and Pensions Service.
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Promote and communicate the project to advice services, funders, and wider voluntary sector audiences.
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Oversee project monitoring and evaluation, including data collection and reporting to ASA’s Board and funders.
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Support budget tracking and financial reporting in collaboration with senior leadership.
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Actively recruit new services to engage with AQS and promote interest in quality assurance across the sector.
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Undertake other duties as required to support successful delivery and integration of the project.
What We’re Looking For
Essential:
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Commitment to social justice, human rights, and equitable access to advice services.
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Demonstrable project management experience, from design through to delivery.
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Strong understanding of quality assurance frameworks and their impact on client outcomes.
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Excellent communication and stakeholder engagement skills.
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Ability to manage competing priorities and tight deadlines with accuracy and diplomacy.
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Experience working within complex multi-agency environments.
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Knowledge of the social welfare legal advice sector and challenges faced by frontline organisations.
Desirable:
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Experience managing staff, volunteers, or consultants.
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Comfortable using Microsoft Office 365 and other standard IT tools.
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Data-literate, with ability to use evaluation and performance data to drive outcomes.
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Strong written communication and presentation skills.
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Willingness to undertake training and professional development as needed.
Benefits
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Salary: £36,000 per annum
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Contract: Fixed-term (until at least September 2028), full-time (37 hours per week)
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Annual Leave: 30 days per year plus 8 bank holidays
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Pension Contribution: 6% employer contribution
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Flexible Working: Weekly London office attendance with scope for hybrid working
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Meaningful Work: An opportunity to help shape the future of quality standards across the advice sector
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Collaborative Culture: Work within a small, passionate team and national network
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Does your current Regional or Area Manager role offer you the autonomy to challenge the status quo and think creatively of new ways to improve the organisation?
Does your current role give you the freedom to shape the business, for example being involved in shop acquisitions and openings? – or are you stuck in day-to-day operations?
Are you supported, encouraged and given opportunities to develop yourself, both personally and professionally?
Do you have an enthusiasm for retail, but want to work towards something more meaningful?
Join Mind Retail. Join the fight for mental health.
About the role
We’re recruiting for a Regional Manager - a role that some people may consider daunting, but we'll support you every step of the way. All that we ask is that you dive in, embrace our culture and use your natural leadership skills to develop your team.
As Regional Manager, you’ll lead a diverse team across group of up to 16 shops within our London region, inspiring them to deliver ambitious targets and exceptional standards. Reporting into the Head of Operations, you’ll be accountable for all aspects of performance across your region:
· Consistent sales growth through innovation, sales analysis, improving operational efficiencies and controlling costs – generating income to fund Mind’s vital mental health support services
· Creatively finding new ways to acquire stock donations and to recruit volunteers
· Actively looking for new shop locations including large format shops, using your knowledge of the region
· Working with local Minds to promote their services and to understand the potential of developing meaningful partnerships.
We’re looking for someone who is an experienced leader, with a track record of delivering results through developing and motivating their people. We’re also looking for someone who is commercially aware, has strong strategic planning skills, understands retail and who lives and breathes our values:
· We put people first
· We never stop learning
· We’re stronger together
· We demand better for mental health
· We speak up for what’s right
Sound like you?
Join our team.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the region.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Regional Manager, you’ll receive:
· A competitive salary of £48,690 per year
· A company car (or Oyster card/public transport costs)
· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
· 25 days’ paid holiday per year, plus bank holidays
· Development workshops & courses, to help build your career
· Comprehensive, personalised induction programmes, tailored to your role when you join us
· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
· Family friendly policies & enhanced pay
· A competitive pension scheme & life assurance, available to all our employees
· 25% staff discount in all Mind shops
· Access to exclusive discounts at over 160 retailers through our employee savings app
· Employee Assistance Programme
· Cycle to Work Scheme
· Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please see the Job Description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Our Aims
The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre, projects managed include those for older people, youth, children centre services, volunteering and community champions. Through these projects UPG hopes to enhance the health, wealth and well-being of the centre users and residents.
The Role
The Community Centre Manager will play a key role in the leadership and smooth running of The Edward Woods centre, managing change, growth and performance as agreed with the CEO. Working closely with the UPG Management team, employees, partners, contractors, volunteers and other local organisations, the Manager will work to ensure the
Community Centre is a vibrant, well-managed facility that operates within a sustainable framework for the benefit of residents and organisations. They will also promote the profile, role and impact of the Centre.
Duties and Responsibilities
Management of the Community Centre
• Manage the operations of the Community Centre, its staff and the development and delivery of activities and facilities in line with the business and strategic plan.
• Ensure compliance with employment law and that we follow good practice regarding HR.
• Contribute to the planning, development, implementation and delivery of the business and strategic plan and present regular progress updates to the UPG Management team.
• Oversee the maintenance of the building - including building maintenance and improvement
programmes.
• Manage and monitor all aspects of risk assessments, health and safety and security as required by regulation or good practice including, in conjunction, the review and updating of
policies and procedures.
Management of staff and Volunteers
• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff and volunteers can achieve their best.
• Ensure effective management of HR including recruitment, supervision and development of
employees, contractors, and volunteers, including carrying out DBS checks as
necessary.
• Oversee the Community Centre’s complaints procedure, and the proper handling, investigation and resolution of any complaints against the Centre, its staff and volunteers.
Working with Others
• Continue developing and maintaining relationships with various local partners to ensure activities at the Community Centre fit with others provided in the area.
• Positively represent the Centre and the community at partner and other meetings/events to raise the profile of the Community Centre and to ensure the views and needs of the community are prioritised and included.
• Prepare reports for funders, PRM and annual general meetings.
PR/Marketing and Fundraising
• Oversee the development and implementation of an income generation & marketing strategy.
• Develop strategies to promote the use and profile of the Community Centre, maximising use of social media, publicity opportunities and liaison with the local media.
Financial management
• Liaise with the CEO and Finance officer in setting and managing budgets and maintain an overview of the financial position of the Community Centre.
• Code invoices to ensure that income and expenditure is allocated to correct projects.
• Ensure best practice in all financial matters.
Project Management
• Support and oversee the continued delivery of high-quality services and activities.
• Devise and implement robust impact monitoring and evaluation strategies for all projects.
• Ensure all projects are correctly risk assessed and supported.
Edward Woods Community Centre has a small team of employees, tenants, volunteers and a
wide range of activities. it is expected that the post holder will be flexible in assisting in areas of work which go beyond their main duties. In particular, the holder of this post will be expected to assist with covering frontline reception and administrative duties and attendance at and/or supervision of events outside of normal working hours.
Closing date: 29th June, with interviews taking place from the week commencing 7th July.
To apply, please submit a CV and a cover letter detailing how you meet the criteria outlined in the person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a proactive, highly organised, and confident communicator to join our small but ambitious team as Marketing & Volunteer Coordinator. This is a varied and rewarding role - perfect for someone who thrives in a fast-paced environment and is passionate about supporting the growth of a community-led charity.
As Marketing & Volunteer Coordinator you’ll play a central role in connecting our internal operations with the wider community. You’ll lead on delivering engaging marketing and communications to a range of stakeholders, including funders, corporate partners, community members, and volunteers. At the same time, you’ll manage and support our growing team of volunteers - helping to build a strong, committed network that powers our work.
It’s an exciting time to join Power to Connect as we expand our programmes and partnerships. You’ll help shape how we tell our story, grow our reach and strengthen our presence across Wandsworth and beyond.
Job Title: Digital Manager
Job Type: Permanent
Hours: 35 hours per week
Department: Membership Engagement Team (MET)
Salary: £39,776
Reports to: Director of Membership, Marketing and Digital
Location: Hybrid – FSRH Office (London Bridge) and home working
Can you help us?
We are seeking a Digital Manager to oversee the FSRH digital infrastructure, ensuring seamless integration across our website Content Management System (iMIS RiSE), member engagement platform (iMIS), and Learning Management System. The ideal candidate will expertly manage digital development initiatives, maintain productive relationships with technology suppliers, and deliver responsive first-line technical support.
With strong content management capabilities, you will ensure all web and LMS content adheres to brand guidelines, implement SEO best practice, and deliver an exceptional user experience. You will also facilitate comprehensive staff training, spearhead strategic digital improvements, and leverage analytics to drive data-informed decisions that enhance both member engagement and organisational effectiveness.
The role:
Team leadership
- To manage the FSRH Digital Team consisting of a Data Manager
Digital platform ownership
- Work closely with the Data Manager to ensure the integration between the website (iMIS RiSE), our Learning Management System and member engagement system (iMIS) continues to work well.
- Plan and support delivery of any development work from a website perspective in close collaboration with staff where necessary and with the website supplier and implementation partner, where necessary. This includes understanding and specifying business requirements sufficiently well for suppliers to quote against and undertake the required development work.
- To liaise with third party suppliers on a regular basis regarding integration between digital platforms including the website (iMIS RiSE) member engagement system (iMIS), LMS and other online products.
- Act as the first line of support for technical issues related to the FSRH website, associated websites, and the Learning Management System (LMS). Collaborate with staff and external developers to identify solutions and escalate issues to external support when necessary.
Website and LMS content
- Create, develop and manage content on the FSRH website and LMS, ensuring all updates align with the organisation’s tone of voice and brand guidelines. Apply knowledge of SEO best practices and user experience principles to enhance visibility, accessibility, and overall content effectiveness.
- Train and support identified staff to use the content management system (iMIS RiSE) and to understand the basics of good website copy. Ensure that content changes are of high standard and good quality.
- Consider user journeys in all aspects of content development and updates, ensuring that navigation and structure support intuitive and meaningful user experiences.
- To ensure processes for regularly reviewing, prioritising and refreshing all web content are maintained and overseen, liaising with teams across the organisation.
- Work closely with the Marketing Team to support key campaigns by providing website support where needed.
Website analytics
- Maintain and manage Google Analytics and Google Tag Manager implementations, using these and additional data sources to monitor website performance, produce regular reports, and deliver actionable recommendations for optimisation and feature enhancement.
- Using website analytics and other tools to understand user behaviour.
Strategic digital development
- Lead the strategic development and continuous improvement of the website to ensure they meet evolving user needs, support organisational objectives, and deliver content more effectively.
- Stay up-to-date with emerging website and digital trends, tools, and technologies, and advise on possible improvements or alternative approaches to digital solutions, particularly in areas such as Artificial Intelligence (AA) and machine-learning.
Other
- To ensure all FSRH digital platforms and associated information adheres to Data Protection laws and current FSRH policies.
You will be:
- Educated to degree level or equivalent by experience
You will have:
- Previous experience in a similar digital management role
- Experience working with website Content Management Systems (CMS)
- Familiarity with Learning Management Systems (LMS)
- Knowledge of user experience (UX) principles
- A basic understanding of HTML
- A strong understanding of SEO, page optimisation, and website copywriting
- Technical understanding of digital systems and platforms
- Creativity in designing engaging, accurate content with a high level of attention to detail
- Experience using Google Analytics 4 and Google Tag Manager
- Experience and understanding of GDPR and its practical application
- Confidence in managing multiple projects and working with stakeholders across departments and seniority levels
- Excellent Microsoft Office skills, with a good working knowledge of Office 365
- Strong and positive communication skills, both written and verbal
- Willingness to work flexibly in response to changing priorities
- Excellent time-management and prioritisation skills
- An interest in sexual and reproductive healthcare (SRH)
NB: In order to fulfil this role, you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
We will offer you:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Enhanced maternity, paternity & adoption pay
- Free eye tests
To Apply
Deadline for applications is Wednesday 11 June midday
Interviews are likely to take place on 19 and 20 June 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
The client requests no contact from agencies or media sales.
Job Title – Volunteer Co-ordinator, Norfolk Independent Visitor Service
Contract - Permanent
Hours -24 hours per week
Starting salary: £16,263.36 per annum
Location - Homeworking and work in the community across Norfolk
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
About the role:
- Are you passionate about recruiting, supporting and developing volunteers?
- Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?
- Are you wanting to join a strong, dynamic and committed team of staff and volunteers?
We have an exciting opportunity for you to join our successful Independent Visitor Service in Norfolk as a Volunteer Co-ordinator. We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
You will recruit, assess and train volunteers to become Independent Visitors; volunteer befrienders to care experienced children and young people.
We are a child led service and you will not act outside of the young person’s instructions (except in matters of child protection and safety.)You will build strong relationships with the child or young person, Independent Visitors and other significant adults and will support Independent Visitors to develop long term, meaningful friendships with their matched young person.
You will work in partnership with other parts of the service, organisation and external agencies and professionals.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11.59pm, 20th June 2025
Interview Date: w/c 7th July 2025
Shortlisting will be undertaken by Steph Walsingham, Norfolk IV Service Manager and Helen Smith, Norfolk IV Volunteer Coordinator.
Successful candidates will then be invited for interview and the appointable candidate will have a further one to one interview in accordance within Warner recommendations.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
- We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Royal Voluntary Service has an opportunity available for a Legacy Manager to join our team. You will join us on a full-time, permanent basis, and in return, you will receive a salary from £42,810 per annum
About the Legacy Manager role:
The Public Fundraising team are responsible for recruiting and stewarding new supporters in order to secure long-term income and growth. The fundraising team has real ambition to grow and develop, and Legacy and In-memory giving will form a key part of these plans.
You will lead on the development and implementation of a new Legacy & In Memoriam fundraising strategy that will
support our vision to grow income in this area. To do this you will be an ambitious, confident and experienced Legacy fundraiser with a passion for excellent customer experience and a natural collaborator. You will be
great at building relationships with internal and external stakeholders. You will work with teams across the charity to establish potential within our existing networks as well as reaching new audiences.
This is an opportunity to build and shape Legacy and In-mem giving at Royal voluntary service. You will be responsible for putting together plans to acquire new donors as well as building comprehensive stewardship plans for legacy pledgers and in-memoriam donors. You will have experience of delivering legacy events, marketing and setting and meeting ambitious KPI’s.
The role will work closely with the Head of Public Fundraising, research and implementing other new Legacy and in memoriam opportunities. All legacy administration is handled externally.
Location: This role is Home based with occasional national travel
Hours: Monday to Friday, 35 hours per week
Benefits
- 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society
What you'll bring as our Legacy Manager :
Knowledge
- Experience of developing and managing a mixed Legacy and In-Mem Marketing portfolio.
- Experience of stewarding legacy prospects to become pledgers
- Excellent knowledge of GDPR, Fundraising Regulator guidelines, and other fundraising standards.
- A good understanding of working across a variety of fundraising channels; including digital, email, social media, direct mail, telemarketing, and SMS.
- A good understanding of using Charity CRMs.
- Proven record of managing agencies
- Proven track record of planning and delivering events
- A proven track record of delivering successful legacy and in memory fundraising programmes
- Understanding of UK legacy and in memory giving market including future trends and direction.
- Ability to report and analyse online and offline campaigns, including interpreting results, applying learnings and making recommendations to increase income.
- Ability to design, develop and deliver training and development activities for both staff and volunteers.
- Proven track record of delivering legacy cultivation events
Skills
- An excellent communicator, both verbally and in writing, and able to build and develop strong working relationships across an organisation.
- Strong public speaking skills and experience of speaking at events for volunteers and supporters .
- A self-motivator with excellent organisational skills and ability to prioritise and deliver multiple projects to schedule.
Experience
- At least 5 years’ fundraising experience especially in legacy and in memory fundraising
- Experience of integration of legacy & in memory fundraising promotion across an organisation
- Experience of working in a dispersed charity with operational volunteers
- Experience of working with volunteers in a fundraising capacity.
- Experience or understanding of the nature of home/remote working.
Please refer to the role profile available to view on this vacancy for full details of this opportunity.
If you feel have the skills and experience to become our Legacy Manager please click ‘apply’ today, we’d love to hear from you!
The closing date for this role is Friday 4th July 2025. However, we reserve the right to close this vacancy early should sufficient applications be received.
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Join Royal Voluntary Service and together we can change lives, change communities and change society.
The client requests no contact from agencies or media sales.
Location: Any UK Trust office - hybrid working, must be willing to travel
Interviews: 19/06
For more information, or to apply, please click 'apply now' to be directed to our website.
Are you a strategic thinker with a passion for inspiring others and driving impactful fundraising? Join us at The King’s Trust as an Employee Engagement Manager, where you’ll lead on the development and growth of Million Makers, our flagship fundraising product, helping to generate vital income that transforms young lives. You’ll manage a portfolio of high-value partnerships and motivate corporate teams to take on ambitious fundraising challenges.
This is a dynamic role where your creativity, relationship-building skills and drive for results will shine. As we look ahead to a big year, we’re placing greater focus on strong project planning, so your time will be split more evenly between managing Million Makers teams and leading national projects that strengthen and expand our offer. You’ll also have the opportunity to support some of our wider employee fundraising initiatives, helping shape the future of our work with corporate partners across the UK. If you're ready to make a lasting difference and thrive in a purpose-driven team, we’d love to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Employee Engagement Managers (Fundraising)?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Employee Engagement Managers (Fundraising)!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3510
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Shop Manager - Nork
You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Role Requirements
- To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops Raffle sales targets through involving the shops team.
- To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- To source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in sorting and lifting of stock.
Interview Date: to be confirmed
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
First Give is a national charity that empowers young people to make a positive difference to the causes they care about. We do this by partnering with secondary schools across England and Wales, delivering a fully resourced programme that inspires an entire year group to connect with local charities and take meaningful social action — from fundraising and volunteering to campaigning and raising awareness.
Each programme culminates in a celebratory School Final, where student teams present their projects to an audience of peers, teachers, and guests. The winning class is awarded a £1,000 First Give grant for their chosen charity — but every participating student contributes to their community and gains skills, confidence, and a deeper understanding of social issues. We currently partner with over 200 schools each year, helping thousands of young people become active, engaged citizens
Our values inform what we do at First Give. We are:
- Altruistic
- Inspiring
- Empowering
- Collaborative
- Professional
This is an exciting time for First Give, as we have recently launched our three-year strategy and our ambition to activate the generosity of a million young people by 2034. In order to meet the requirements of the organisation for this ambitious growth a new 3 year fundraising strategy has been developed which includes expanding and diversifying our fundraising streams into Corporate and HNWI. We have also recently launched recruitment for a Fundraising Campaign Board Chair. The Campaign, A Route to A Million, aims to raise an additional £1.5 million over the next 3 years.
Philanthropy and Partnerships Manager
We are seeking a dynamic, strategic and relationship-driven Philanthropy and Partnerships Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on securing income from High Net Worth Individuals and developing corporate partnerships – from first engagement to account management and delivery.
You will play a pivotal role in shaping First Give’s income growth, working closely with our Deputy Director. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.
This is an exciting opportunity for a confident fundraiser and communicator with experience managing and deepening relationships with both individuals and corporates – someone who thrives on strategy, storytelling, and social impact.
Key Responsibilities - please refer to attached job description for full details
Corporate Partnerships
- Work with the Deputy Director and members of the Campaign Board to develop a proactive pipeline of corporate partners, focusing on strategic alignment, mutual benefit and long-term value
- Lead on developing tailored pitches, proposal decks and partner materials
- Support the delivery of corporate partnerships, including recognition, benefits, volunteering engagement and impact reporting
Donor Engagement and Stewardship
- Work with the Deputy Director and Campaign Board to identify and cultivate new HNWI prospects
- Collaborate with members of First Give’s Fundraising Campaign Board to generate and support with requests for funding to HNWI and Corporates
- Develop and implement a HNWI outreach strategy, including managing a cultivation pipeline and tracking engagement milestones
- Coordinate and deliver engaging stewardship activities and materials, including tailored updates, reports, and thank-you communications
Person Specification
Essential Experience and Skills
- Demonstrable success in securing significant income from Corporates and HNWI
- Strong experience managing relationships with institutional donors, from cultivation to reporting
- Excellent written communication skills – able to craft compelling, strategic proposals and reports
- Understanding of corporate fundraising and partnership delivery, including employee engagement and volunteering
- Confident and personable – able to represent First Give at events and in donor meetings
- Experience engaging senior stakeholders or board members
- Strong pipeline management and ability to prioritise and coordinate multiple prospects and reporting requirements
Personal Attributes
- Passionate about First Give’s mission to empower young people through social action, with a strategic and entrepreneurial mindset for income generation
- Strong relationship builder with excellent interpersonal skills; thrives in collaborative, mission-driven environments
- Self-motivated, well-organised, and driven to meet ambitious targets
Desirable Experience
- Experience in a similar role within a charity supporting young people, education, or community development
- Familiarity with corporate social responsibility and ESG trends in corporate fundraising.
- Experience supporting or mentoring fundraising team members
- Experience developing donor engagement materials and reports with a focus on impact storytelling
Why work for First Give?
First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:
- Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance. Annual leave allowance increases year on year after 3 years with First Give, to a maximum of 30 days per year
- Contributory pension scheme
- Access to Health Assured (health and wellbeing) Employee Assistance Programme
- As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs
- Training and professional development budget, with regular training offered through the Pears Foundation
- Up to three volunteering days per year
- Multiple team socials throughout the year
Contract: Full-time, 37.5 hours per week (9-5.30pm). Fixed term 12 months – with a view to extending to permanent
Location: Hybrid - The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events up to two days per week. The remainder of the week can typically be worked remotely, with some flexibility as required.
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented, particularly black and minority ethnic and disabled candidates.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Betknowmore UK
Our Vision
At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.
We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.
How we started
Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website.
Role Overview
We are looking for an experienced and dynamic Community Outreach Manager to manage and expand our outreach efforts. The Community Outreach Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms.
This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities.
The Disclosure & Barring Service (DBS) -Disclosure
Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.
Key responsibilities and accountabilities
1. Leadership and Team Management:
- Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
- Provide regular supervision, mentoring, and performance feedback to outreach staff.
- Design and implement training plans to enhance team capabilities and leadership potential.
- Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback.
- Identify opportunities for improvement and support team members in their growth and development.
- Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.
2. Service Delivery and Development:
- Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
- Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
- Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
- 3. Strategic Planning and Service Improvement:
- Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
- Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
- Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.
4. Reporting and Compliance:
- Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
- Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
- Ensure that all outreach services meet organisational standards, as well as external regulatory requirements
5. Stakeholder Engagement and Networking:
- Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
- Represent Betknowmore UK at community events, conferences, and other networking opportunities.
- Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.
Key Requirements
Essential:
- Must be London based as you will be required to attend community events and in-person meetings within the Greater London area.
- Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
- Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
- Strong communication, interpersonal, and presentation skills.
- Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
- Ability to analyse data and use insights to improve service delivery and outcomes.
- Commitment to promoting equality, diversity, and inclusion in all aspects of work.
- Strong organisational and time-management skills, with the ability to handle multiple priorities effectively.
Desirable:
- Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
- Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
- A relevant qualification in social care, public health, or community outreach.
- Knowledge of safeguarding policies and procedures.
Application Instructions
Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. Interviews will be held on a rolling basis.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training

The client requests no contact from agencies or media sales.
You will lead all aspects of charity financial and resource management for two separate but closely connected charities, the Army Cadet Charitable Trust UK (ACCT UK) and the Combined Cadet Force Association (CCFA), which are supported by a single head office team. We are looking for someone to bring enthusiasm, personal credibility, discretion and sensitivity. You will be ultimately responsible for Finance and Resource Management within the charities.
You will work directly with the trustees of both charities and the wider Senior Leadership Team (SLT) which comprises of the Director of Development, the Deputy Chief Executive (DCE) (Director of HR and Programmes), and the Chief Executive. You will have primary responsibility for ensuring that the charities meet their statutory obligations, that financial functions are well ordered and support the work of the charities.
Managing and leading a small and diverse team through high pressure periods including month end, year-end and annual budgeting, you require high emotional intelligence and excellent communication skills. You will work closely with staff at all levels, often having to mentor the charities’ managers to help them plan and manage their own budgets.
Your financial responsibilities are substantial as you will have overall control and responsibility for all financial matters. You will be thinking both strategically and seeing the big picture, whilst also analysing figures in detail to ensure that the financial management of both charities are sound. In periods of change and growth, it is critical that you are effective in coordinating corporate finance (funding sources, non-profit capital structuring and investment decisions) and managing charity policies regarding capital requirements to deliver against each charity’s objects and plans, taxation, equity and investments as appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Registered Manager
Location: Bermondsey (This service has step free access) Local stations include: Surrey Quays and Canada Water
Salary: £41,600
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may at times be required to work outside these hours dependent on service requirements. You will also take part in our out of hours on call rota for managers.
About the role
We're hiring a Registered Manager to lead our CQC registered care home which specialises in harm reduction support for adults with complex needs related to alcohol use and complex physical and mental health needs. Find out more about our service here: SIG Equinox - Aspinden Care Home - Social Interest Group
As a Registered Manager, you will lead the service and a team to deliver trauma informed residential care, creating an environment which is safe, empowering, and non-judgmental for our residents and stakeholders. You will ensure high standards of service quality, performance, and improvement, whilst ensuring CQC guidelines are met.
Some of the duties include:
- Managing compliance, ensuring alignment with CQC standards as well as SIG's standards and other regulatory frameworks
- Ensuring person-centred care and support is provided for our residents with a focus on harm reduction strategies for those with alcohol dependencies
- Monitor and control infection prevention and safety within the service
- Implement quality management and improvement systems
- Line Management/Leadership
- Managing overall service delivery
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
About you
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, and residents. Someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment.
- A deep understanding of CQC regulatory requirements and safeguarding
- Understanding of harm reduction and managed alcohol programs in service environment
- Proven experience in health and social care settings, including a background in managing services for adults with complex needs and substance misuse
- Level 5 Diploma in Health and Social care or equivalent, or willingness to complete relevant qualifications
- Confident leadership skills and ability to inspire and motivate a team and residents directly
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Confidence in managing complex situations and making decisions
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Digital, Data and Technology (DDaT) Service Manager provides leadership for the outsourced service desk, IT supply and Site Service Engineering functions of the DDaT team and is the point of escalation for all Barnardo's colleagues accessing services, incident management and request fulfilment.
The DDaT Service Manager is responsible for the delivery of exceptional Site Service Engineering at over 1000 sites and responsible for the delivery of IT Supply services to over 7000 colleagues across the UK. The Service Manager also owns and operates the outsourced Service Desk via the current partner relationship, working in collaboration with internal technical teams. The Service Manager will report to the Director of Digital, Data and Technology (DDaT) and is a member of the DDaT Leadership Team.
Continuous improvement of services, ownership of the service catalogue entries, effective self-help documentation and assets, are core activities of the role, alongside ensuring the delivery of excellent business as usual services, and ownership of key transformation initiatives. Fiscal management of delegated budgets, accurate forecasting are key success factors of the role.
The post holder will be responsible for engagement with all stakeholders, aligning working practices with the DDaT Operating Model, identifying improvement opportunities and all other similar practices to grow the function.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.