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About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We're seeking an experienced Volunteering Development Manager to lead the development and implementation of volunteering initiatives across the RNLI. Working closely with the Head of Volunteering, you'll drive strategic projects, create new volunteering opportunities, and ensure a consistent approach to volunteering development across the organisation. This is an exciting opportunity to influence volunteering at a national level, working with a wide range of stakeholders to maximise volunteer impact and support the RNLI's lifesaving mission.
About the role
Key responsibilities include:
- Leading and influencing a team of volunteering professionals.
- Delivering volunteering initiatives aligned to the People and Volunteering Strategy.
- Monitoring, analysing and reporting on volunteering performance through KPIs, dashboards and scorecards.
- Developing volunteer management resources and toolkits to support Volunteer Managers.
- Providing expert advice and guidance on volunteering policies, procedures and complex issues.
- Building strong stakeholder relationships to champion volunteering and attract a diverse volunteer workforce.
- Supporting policy development, continuous improvement initiatives and future volunteering planning.
- Deputising for the Head of Volunteering when required.
Location: Hybrid working between home and Poole (2 days a week).
About you
You'll be an experienced volunteering professional with a proven track record of developing volunteering within a large and complex charity or organisation. You'll bring:
- Significant experience in volunteering development and volunteer management.
- Excellent collaboration and stakeholder management skills.
- Strong communication and influencing abilities, with the confidence to work at all levels.
- Experience using data and insight to measure impact and drive improvement.
- The ability to manage competing priorities in a fast-paced environment.
- A pragmatic, solutions-focused approach to problem solving.
This is an opportunity to play a key role in shaping the future of volunteering within one of the UK's most respected charities. You'll work alongside passionate colleagues and volunteers, helping to create sustainable volunteering opportunities that make a real difference.
For more information and to apply, please visit our jobs page.
Closing date: 12 August 2026.
Interview date: 4 September 2026.
The RNLI is committed to safeguarding: protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role (England & Wales: DBS check; Scotland: Disclosure Scotland PVG; Northern Ireland: Access NI; Republic of Ireland: Garda Vetting; International: International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable) and helping us work towards Our Vision: To save Every One.
Team: Community Operations
Location: Hybrid covering North-East Scotland
Work pattern: 35 hours per week
Salary: Up to £31,918.98 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager
- Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
- Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
- Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
- Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities
About the Community Operations team:
- the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
- our centres and branches care for thousands of cats each year until they are able to find a loving new home.
- the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region
What we’re looking for in our Community Operations Volunteer Team Manager
- Team leader/supervisory experience of both employees and volunteers
- Good understanding of volunteer management
- Full clean manual driving licence
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 20th August 2026
Virtual interview date: w/c 31st August 2026
If successful, your recruitment journey will include:
- anonymised application form
- virtual or in-person
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Team: Community Operations
Location: Hybrid covering South-West Scotland, including Dumfries & Galloway
Work pattern: 35 hours per week
Salary: Up to £31,918.98 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager
- Lead and grow a regional volunteer network across multiple locations, supporting hubs and branches, implementing local plans, and exploring new ways of working to meet community needs
- Recruit, induct and coordinate volunteers, managing campaigns, interviews, onboarding, and rotas to ensure smooth operations across multiple locations
- Support and engage volunteers, promoting best practice, resolving issues, and recognising contributions through regular communications and celebration events
- Collaborate across teams and manage risk, ensuring health and safety, safeguarding, and organisational procedures are embedded in volunteer activities
About the Community Operations team:
- the community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
- our centres and branches care for thousands of cats each year until they are able to find a loving new home.
- the team consists of Community Operations Volunteer Team Leaders, an Area Branch Development Manager, Regional Community Operations Manager and a Community Support Manager as well as multiple branch teams and volunteers across the region
What we’re looking for in our Community Operations Volunteer Team Manager
- Team leader/supervisory experience of both employees and volunteers
- Good understanding of volunteer management
- Full clean manual driving licence
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 20th August 2026
Virtual interview date: w/c 31st August 2026
If successful, your recruitment journey will include:
- anonymised application form
- virtual or in-person
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Are you a natural relationship-builder? A great communicator who loves connecting people? Someone who has an eye for detail and process development? Has a keen interest to make a positive impact in London communities?
If that sounds like you, we'd love to hear from you!
We're looking for a Skilled Volunteer Manager to lead the day-to-day delivery of Link UP's Skilled Volunteering Programme, matching incredible Skilled Volunteers with Social Good Organisations (SGOs) to deliver projects that really make a difference. You'll own the full project lifecycle, from the first exploratory conversations and thoughtful matching all the way through to project completion and impact reporting. Alongside this, you'll help us deepen the programme in different boroughs and strengthen the systems that keep it all running smoothly.
This is an exciting role if you thrive on building relationships, solving problems, managing systems and developing processes, care about details, and like turning good ideas into real results. You'll work closely with the Head of Skilled Volunteering and collaborate across the wider Link UP team, including Communications and Events.
About Link UP London
At Link UP London we build stronger more resilient communities. By connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, we help these organisations access the skills they need, when they need them, to address strategic and operational development issues and build capacity and resources. Our Skilled Volunteers have a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) and want to apply their skills and expertise to make a positive difference in London. This means that the organisations are better equipped to tackle the multiple challenges of inequality facing their communities and the Skilled Volunteers have a meaningful volunteer experience that fits into busy schedules.
We connect skills to SGOs in 3 main ways main including:
- Skilled Volunteering Programme: Short-term, structured volunteering engagements.
- Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats.
- Events: Including Lunch & Learn webinars that allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development, in-person workshops and community learning and networking events.
We work in all boroughs and the city of London with 95% of organisations we support addressing issues of poverty, vulnerability and marginalisation.
Role Details
Title: Skilled Volunteer Programme Manager
Time Commitment: Full time (with the option of 4 days a week)
Locations: Hybrid – remote and in-person (minimum 2 days per week in our Battersea office, with travel across London as required)
Salary: £33,000 full time with the option of pro rate @ 4 days a week
Responsibilities
- Programme delivery: Own the end-to-end matching process from first conversations with volunteers and organisations, through project scoping and agreements, to monitoring live projects and collecting feedback, ensuring fast, high-quality matches and strong relationships throughout.
- Growth & expansion: Lead research and planning for expansion in different boroughs, working with volunteers and the Head of Skilled Volunteering to identify opportunities and build relationships in communities.
- Pipeline & impact: Keep a healthy flow of projects and volunteers coming in, track diversity and reach, and contribute to regular impact and performance reporting.
- Communications & events: Work with the Comms team to promote the programme and represent Skilled Volunteering at events and in the community.
- Systems & continuous improvement: Maintain the programme's key systems, documentation, and data, and help identify better tools and processes to support the programme’s development.
- Strategic contribution: Play an active role in shaping the Skilled Volunteering model and Link UP's wider strategy and growth
Person Specification
Essential:
- At least 3 years' professional experience managing programmes or projects, ideally in a volunteering, community, or charity setting
- Strong relationship-management skills, with the ability to work confidently with a range of stakeholders
- Excellent organisational skills and the ability to manage multiple projects simultaneously
- Clear and effective written and verbal communication skills
- Detail oriented while being able to understand the big picture
- Proven experience working with data, feedback systems, and reporting frameworks
- Confident with CRM systems and using these to track activity and gather data
- A proactive, solutions-focused approach to problem-solving
- An understanding of organisational development — i.e. how strategy, systems and processes evolve to support an organisation’s growth
- Some direct experience with the charity sector
- The ability to be at the Battersea office a few times a week with the ability to travel around London as needed
Good to have:
- An understanding of volunteering and Skilled Volunteering in particular, and ideally experience in volunteer recruitment
- A good understanding of the charity sector including opportunities and challenges faced by small organisations today
Qualities that are a good fit with our team:
- Personable, warm, caring, friendly
- Hardworking, dedicated, committed
- Entrepreneurial
- Professional
How to Apply
Please submit an up to date CV and Cover Letter (max 2 pages) addressing your suitability for this role, paying close attention to the job description and eligibility specifications detailed above.
Please note that applications submitted without a cover letter will not be considered and that cover letters that are clearly AI generated will be discarded.
Harnessing professional skills for social good
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We're looking for a Face-to-Face Fundraising Experience Manager to join our large, award-winning in-house Face to Face Fundraising Team. This role supports the RNLI by attracting, developing and retaining talented face to face fundraising professionals who inspire long-term support for the charity, helping to generate the income needed to save lives at sea.
Some of the benefits:
- Flexible working
- 26 days' annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Health Cash Plan option
Your role
As a Face-to-Face Fundraising Experience Manager, you will focus on the following areas:
- Leading the development and continuous improvement of the face-to-face fundraiser experience, including recruitment, induction, learning and development programmes.
- Driving colleague engagement, recognition, culture and retention initiatives that support high-performing teams across the UK and Ireland.
- Working with Recruitment, Learning & Development, Marketing and People teams to attract, develop and retain talented fundraisers and managers.
- Using colleague feedback, performance data and operational insight to identify opportunities and drive continuous improvement.
- Leading people-related projects, service improvements and change initiatives that strengthen the sustainability and effectiveness of the Face-to-Face Fundraising programme.
About you
You'll have a strong understanding of face-to-face fundraising and the challenges of supporting geographically dispersed teams. You'll recognise the importance of recruitment, development and engagement in driving performance and creating a positive colleague experience. You'll enjoy building relationships, collaborating with a wide range of stakeholders and using insight, innovation and practical problem-solving to deliver meaningful improvements.
To be considered as our Face-to-Face Fundraising Experience Manager, you'll need:
- Significant experience within face-to-face fundraising field operations, including knowledge of fundraising regulation and best practice.
- Experience leading operational improvement, service development or change initiatives that have delivered measurable outcomes.
- Experience coordinating activities across multiple teams and stakeholders to achieve shared objectives.
- Strong understanding of the factors that drive operational performance, service sustainability and team effectiveness.
- Experience using data, insight and feedback to inform decision-making and continuous improvement.
Other organisations may call this role:
People Experience Manager, Fundraising Development Manager, Learning and Development Manager, Recruitment and Development Manager, Talent Development Manager, Workforce Development Manager or Colleague Experience Manager.
This post requires a valid driving licence.
So, as a Face-to-Face Fundraising Experience Manager, you will be passionate about developing people, improving colleague experiences and helping teams perform at their best.
If you're resilient, adaptable and motivated by creating an environment where face to face fundraisers can thrive while supporting the RNLI's aim of saving lives at sea, this could be the role for you. Please visit our jobs page and apply today!
Closing date: 30 August 2026.
Interview date: w/c 7 September 2026 (on Teams).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Role Description
Working closely with colleagues and project partners, the Volunteer Manager will lead the recruitment, training, development and management of volunteers across the Cathedral and Abbey site as part of the Abbey of St Edmund Reborn project, funded by The National Lottery Heritage Fund.
The postholder will develop and implement a comprehensive volunteering strategy, ensuring volunteers are recruited safely, supported effectively and equipped with the skills to deliver a wide range of roles. The role will promote an inclusive volunteering culture, strengthen partnerships and ensure volunteers make a meaningful contribution to the Cathedral, the Abbey site and the wider heritage project.
About Our Volunteers
Volunteers are at the heart of Cathedral life and make an invaluable contribution to worship, welcome, learning, heritage, visitor engagement and events. Current volunteer opportunities are wide and varied, including Bell Ringers, Guides, Flower Arrangers, Shop Volunteers, Learning Volunteers, Sunday Morning Coffee Volunteers, St Ed's Singers, Gardeners, Young Families Volunteers, Servers, Events Volunteers, Vergers and Welcome and Information Volunteers. The Volunteer Manager will support these established teams while developing new opportunities as the Abbey of St Edmund Reborn project progresses.
Key Responsibilities
Volunteer Strategy and Leadership
- Develop, implement and review the Cathedral's Volunteering Strategy.
- Lead the development of a sustainable volunteer programme.
- Ensure volunteering reflects sector best practice and supports the Cathedral's strategic objectives.
- Build strong working relationships with volunteer team leaders and provide ongoing support and guidance.
- Act as the primary point of contact for volunteers.
Recruitment, Induction and Volunteer Management
- Lead the recruitment, induction and ongoing management of volunteers across a wide range of roles.
- Ensure all volunteer recruitment complies with Church of England Safer Recruitment principles, including references and DBS checks where required.
- Develop and maintain volunteer role descriptions in partnership with volunteer team leaders.
- Maintain an accurate volunteer database, matching volunteers' skills and interests with organisational needs.
- Produce, maintain and regularly review the Volunteer Handbook.
- Receive volunteer feedback, concerns and ideas, escalating issues where appropriate.
Training and Development
- Design, coordinate and deliver volunteer induction, training and ongoing development programmes.
- Identify opportunities for volunteers to develop new skills.
- Ensure safeguarding and mandatory training remains current and accurately recorded.
- Regularly review volunteer practices to maintain high standards of service and visitor experience.
Inclusion, Engagement and Communications
- Promote equality, diversity, inclusion and accessibility throughout the volunteer programme.
- Develop recruitment approaches that encourage applications from underrepresented communities and remove barriers to participation.
- Implement an effective volunteer communications plan to keep volunteers informed, engaged and recognised.
- Work closely with the Marketing and Communications Manager to promote volunteering opportunities and celebrate volunteer achievements. Key Responsibilities
Partnership Working
- Work collaboratively with partners including English Heritage, Historic England, West Suffolk Council and local organisations to ensure a consistent and positive volunteer experience across the Cathedral, Abbey and wider heritage site.
- Develop and maintain productive relationships with community organisations across the region.
Monitoring, Evaluation and Budget Management
- Collect, monitor and analyse volunteer data, including volunteer numbers, hours and feedback.
- Support project evaluation and reporting requirements for the Abbey of St Edmund Reborn project.
- Produce regular reports identifying trends, achievements and future opportunities.
- Prepare and manage the volunteer budget, monitoring expenditure and reporting against forecasts.
Visitor Experience
- Ensure volunteers contribute to an outstanding visitor experience for all users of the Cathedral, including worshippers, pilgrims, tourists and event attendees.
- Support volunteers in presenting a welcoming, professional and inclusive image of the Cathedral in all interactions with visitors and stakeholders.
General Responsibilities
- Demonstrate commitment to the Cathedral's values, mission and inclusive culture.
- Work collaboratively with clergy, staff, volunteers and the wider congregation.
- Comply with all organisational policies relating to safeguarding, health and safety, equality, data protection and other statutory requirements.
- Work flexibly, including occasional evenings, weekends and Bank Holidays. Time off in lieu will normally be provided, with overtime payable for agreed external events where applicable.
- Undertake any other duties reasonably required by the Chief Operating Officer.
Person Specification
Essential Qualities
- Managing volunteers across a range of roles using recognised best practice.
- Developing and implementing volunteer strategies, policies and procedures.
- Recruiting, inducting, training and supporting volunteers.
- Working successfully with paid staff and volunteers. Monitoring, evaluating and reporting on projects or programmes.
- Developing partnerships with community organisations, charities or public bodies.
- Leading teams within a visitor-focused environment.
- Line management, partnership working and stakeholder engagement.
- Working with diverse communities and promoting inclusive participation.
Knowledge and skills
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise competing demands.
- Ability to influence, motivate and build positive relationships with a wide range of stakeholders.
- Ability to work effectively within a heritage, commercial and place of worship environment.
- Strong IT skills, including Microsoft Word, Excel, Outlook and PowerPoint.
Personal Attributes
- Understanding of the Cathedral's role as a place of worship, welcome, heritage and community engagement.
- Flexible approach to working hours, including occasional evenings and weekends.
- Collaborative, approachable and committed to excellent visitor and volunteer experiences.
- High Emotional Intelligence
Desirable Qualities
- Experience within a cathedral, church or heritage organisation.
- Background in heritage, tourism, hospitality or the cultural sector.
- Degree or equivalent professional qualification.
- Awareness of the ministry, mission and civic role of the Church of England and its cathedrals
It is our aim to be a centre for learning, both for the Christian faith and beyond.



People Experience Business Partner - Volunteering - (permanent, full-time or 2 x 17.5 hour job share)
About you
Do you want to use your skills to make it possible for people with myeloma to live longer and better lives? We are looking for a People Experience Business Partner who will lead the transformation of Myeloma UK's volunteering offer, shaping the future of how we engage with our volunteers and how they help us in our ambitions.
You will bring a progressive approach as either having been a Head of Volunteering, HR Business Partner or People Experience Partner to lead the development and implementation of a new volunteering proposition. From recruitment to recognition, from training to promoting inclusion, you will help shape it all. The post holder will work collaboratively, have good influencing skills with excellent stakeholder management, but most importantly will be someone who naturally leads with heart and compassion.
Your background/ skills:
- Experience in HR, People & Culture, Colleague Experience or leading volunteering.
- Experience from the third sector including volunteering.
- Experience leading organisational change, transformation or projects.
- The ability to design and implement people-focused solutions at pace.
- A compassionate, collaborative approach, with the confidence to challenge constructively and build trusted relationships.
- Digital confidence and a curiosity to embrace new ways of working.
- Continues improvement mindset and willingness to learn.
In return, you'll join a values-led charity where your work will make a genuine difference to people affected by myeloma. You'll be part of an ambitious, supportive People & Culture team and have the opportunity to shape a role that can grow alongside your career.
About the role
Help us transform the volunteering experience at Myeloma UK.
We're looking for an experienced People & Culture, People Experience or Senior Volunteer Management professional who combines compassion with action. Someone who leads with heart, builds trusted relationships and enjoys turning ambitious ideas into practical, sustainable solutions.
Reporting to the Director of People & Culture, you'll work with senior leaders, volunteer managers, People and Culture Colleagues and volunteers across the organisation to design and embed a modern volunteer experience that reflects our values and supports our ambitious People & Culture agenda.
You'll create a complete volunteer lifecycle, from attraction and recruitment through to onboarding, development, engagement, recognition and retention, ensuring every volunteer has a consistent, inclusive and rewarding experience.
This is primarily a transformation role. Around three-quarters of your time will be spent leading a high-profile organisational project to redesign and embed our volunteering experience, while the remaining time will focus on coordinating volunteering activities that help our volunteers and managers succeed.
This is a rare opportunity to build something from the ground up and leave a lasting legacy by creating an outstanding volunteering experience for current and future volunteers.
You don't need extensive volunteer management experience although charity sector and understanding of volunteering is a must. We're looking for someone with strong people experience expertise, project and change management skills and, above all, someone who leads with compassion. You'll be equally comfortable influencing senior leaders, supporting managers and rolling up your sleeves to make things happen.
For the right person, this role offers genuine opportunity to develop into a broader People & Culture leadership role as our organisation and team continue to evolve.
About us
Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.
We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.
Our ultimate goal is to find a cure. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.
Our cultue
Wellbeing and staff engagement are at the heart of our culture. We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close at 9am on Friday 21st August 2026. 1st stage interviews will be held w/c 31 August 2026. Further interviews will be scheduled on completion of 1st stage and will be held in person in Edinburgh.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Engagement Manager is an experienced professional who plays a key role in supporting donor engagement across all Impetus donors, enabling the team to provide best practice and high-quality donor stewardship and a platform for the renewal of key philanthropic gifts.
The Engagement function is responsible for pro bono and volunteering. Reporting to the Head of Engagement, the Engagement Manager is responsible for supporting the successful delivery and continuous improvement of the volunteering programme, ensuring it delivers high-quality opportunities, contributes to agreed KPIs and evolves in line with the needs of funders and the organisation.
The postholder will account manage key relationships with mid-level supporters and internal stakeholders, working across teams to deliver meaningful and well-coordinated engagement opportunities. They will contribute to identifying and developing new opportunities for the volunteering and pro bono programmes that respond to funder interests and portfolio needs.
In addition, they will manage relationships with mid-level pro bono supporters, taking them through the full pro bono journey from project matching and onboarding through to stewardship and ongoing support.
This is a cross-functional role that collaborates closely with the Investment team, wider Philanthropy team, Public Affairs team and other stakeholders to ensure a consistent and excellent donor experience.
Key responsibilities
Volunteering programme
- Account manage relationships linked to volunteering across corporates, individuals and grant-making trusts, ensuring engagement is maintained and escalating strategic issues or risks where appropriate.
- Support or lead meetings, alongside fundraising account managers where appropriate, with funders to understand their volunteering interests and contribute to the development of suitable engagement opportunities.
- Support account managers in ensuring consistent donor engagement throughout annual giving cycles, including tracking, reporting, and communications.
- Contribute to the development of the volunteering function to ensure the programme offers a range of high-quality opportunities suitable for different funder types and aligned to organisational priorities.
- Identify and suggest new volunteering opportunities based on charity needs and funder interests, working with the Head of Engagement to ensure strategic alignment across the programme.
- Lead delivery of the mentoring programme within agreed plans and frameworks.
- Where necessary, support delivery of the volunteering programme (i.e workshops), ensuring it delivers high-quality engagement activities, contributes to agreed KPIs and continues to develop in response to organisational and funder needs.
- Build and manage effective working relationships across the Investment team, Philanthropy team and other stakeholders to ensure volunteering opportunities are well scoped, coordinated and delivered effectively.
- Work with the Head of Engagement to coordinate needs across the Engagement team, liaise closely with the Investment team and portfolio contacts, and plan and deliver a high-quality programme of volunteering opportunities.
- Ensure communications with donors and external partners are clear, timely, compelling and aligned with agreed messaging.
- Line manage the Engagement Officer, providing support, guidance and oversight to enable effective delivery. Where necessary, lead volunteering delivery sessions when cover is required.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Pro Bono programme
- Support the identification, prospecting and conversion of new pro bono supporters, aligned with the needs of portfolio charities and Impetus, including attending meetings with prospective supporters.
- Manage relationships with mid-level pro bono funders, supporting delivery across the full engagement process from identifying suitable projects and matching opportunities through to onboarding, delivery and stewardship.
- Work with the Head of Engagement, internal teams and charity partners to scope projects and support matching pro bono funders to suitable opportunities.
- Support the onboarding and ongoing management of pro bono partners, ensuring clear communication and a high-quality supporter experience.
- Monitor the progress and quality of pro bono projects, gather feedback and identify improvements to strengthen delivery and impact.
- Maintain accurate and up-to-date records in Salesforce, including pipeline activity, reporting and key relationship updates.
Other
- Support the development and implementation of efficient processes and systems within the Philanthropy team, with a focus on consistency and effectiveness.
- Work in line with best practices and agreed processes, policies and standards across all engagement activities.
- Share insights and learnings internally and externally to support continuous improvement.
- Work in line with Impetus’ strategy, policies, and procedures.
- Attend and support delivery of Impetus events as needed.
- Support the Philanthropy team as required with ad hoc duties.
- Provide cover for aspects of the Head of Engagement role when required.
- Represent the Philanthropy team in cross-functional projects and working groups, contributing to delivery and collaboration.
Person specification
Essential
- Experience of delivering or managing successful engagement, volunteering or fundraising activities, including tracking performance against objectives or KPIs.
- Familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
- Strong account management experience, including managing external partners or funders and building effective relationships across internal teams.
- Experience managing across the donor lifecycle, and identifying and developing opportunities that meet stakeholder needs.
- Experience of developing opportunities for diverse stakeholders.
- Ability to understand and communicate complex ideas and information, including Impetus model.
- Experience working with skilled volunteers or pro bono partners, including supporting relationships through the full lifecycle from scoping or matching through to delivery and stewardship.
- A collaborative working style, comfortable working across teams with a commitment to working in a collaborative and inclusive way to achieve shared objectives.
- Experience of managing and developing staff, including setting clear objectives, providing regular feedback and creating development opportunities. Able to adapt management style to support colleagues at different levels of seniority and experience.
- Excellent written and verbal communication skills.
- Experience delivering workstreams or programmes within agreed plans and KPIs.
- Strong project management skills with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
- Excellent organisational skills with the ability to manage competing priorities and manager a busy and varied workload.
- Ability to look beyond own area of expertise and be pro-active and creative in problem solving.
- Ability to make operational decisions and escalate strategic issues where appropriate.
- IT proficiency, including Microsoft Office and CRM systems (e.g., Salesforce).
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
- Knowledge of the sector – education and employment.
- Knowledge and understanding of the needs of a young person, charities, and corporates.
- Experience of working with young people.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 23rd August 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 31st August 2026.
2nd Interviews will take place on w/c 7th September 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Area Manager Role
Location: London (field-based with some home working)
Salary: £46,000
Contract: Full Time
Closing Date: 24 August 2026
Join FARA and Help Transform Lives Through Retail
Founded over 35 years ago, FARA Foundation is a UK registered charity and a successful charity retailer with a network of 39 vibrant shops across London. FARA raises vital funds to support vulnerable and disadvantaged children, young people and their families in Romania, providing services that help break the cycles of poverty and give young people a better start in life.
We are looking for an exceptional Area Manager to lead and develop a portfolio of 10+ charity shops, supporting Shop Managers to deliver outstanding commercial results while creating welcoming, community-focused spaces that embody FARA’s values and mission.
This is an exciting opportunity for a commercially-minded and people-focused leader who enjoys developing others, driving performance, and contributing strategically to a charity retail operation.
The Role
Reporting to the Trading Director, you will be responsible for supporting and developing a group of Shop Managers, helping them maximise sales, donations, Gift Aid income and community engagement while ensuring shops operate safely, compliantly and efficiently.
As a member of the Senior Management Team, you will contribute to the wider development of the trading business, lead operational projects, and play a key role in delivering FARA’s long-term retail strategy.
About You
We are looking for someone who can demonstrate the following competencies:
- Values-led leadership: A strong commitment to FARA’s mission, vision and values, with the ability to lead, coach and develop Shop Managers in a supportive, accountable and collaborative way.
- Commercial focus: Experience of achieving results through others, using KPIs, budgets and financial reports to improve sales, contribution, Gift Aid, stock generation and controllable costs.
- People development: Strong line management skills, with experience of recruitment, induction, performance management, succession planning and handling employee relations matters.
- Retail operational excellence: A sound understanding of shop operations, including pricing, culling, density, curation, sales space, sorting, layout and the ability to coach managers to improve the retail proposition.
- Compliance and risk management: Working knowledge of health and safety, risk assessments, fire risk assessments, regulatory requirements and the ability to maintain safe, compliant shops.
- Project and planning skills: Experience supporting target setting, five-year plans, shop improvements, refits, relocations or other operational projects.
Essential Skills & Experience
- Proven experience in an Area Manager, Regional Manager or equivalent multi-site retail role (or demonstrable desire to gain wider experience).
- Strong track record of leading teams to achieve and exceed commercial and operational KPIs.
- Excellent commercial awareness with the ability to analyse financial and operational data.
- Experience in coaching, developing and motivating staff.
- Experience handling employee relations issues, including performance management, disciplinary and grievance matters.
- Knowledge of health and safety, risk management and compliance requirements.
- Strong organisational, planning and project management skills.
- Ability to build effective working relationships across a wide range of stakeholders.
- Proficient IT skills to perform a range of professional functions on excel, word and other applications.
Desirable
- Experience within charity retail or the not-for-profit sector.
- Experience recruiting and managing volunteers.
- Knowledge of retail refurbishment, relocation or property projects.
- Understanding of Gift Aid and donation-led retail operations.
- Full UK driving licence and access to a vehicle.
Additional Information
- Travel across London will be required.
- Participation in an on-call rota approximately one weekend per month will be required.
- Occasional cover for colleagues during periods of annual leave/absence will be required.
How to Apply
If you are an inspiring retail leader who can combine commercial expertise with a passion for people development and social impact, we would love to hear from you.
To apply, please submit a CV and a cover letter (maximum 2 pages) by email outlining how you meet the skills & experience required for the role and why the role excites you.
Join FARA and help us grow a retail operation that changes lives, strengthens communities and delivers lasting impact.
A family for those "without" 30 years of transforming the lives of children in Romania



The client requests no contact from agencies or media sales.
Advice Services Manager
10-Month FTC | 4 or 5 Days Per Week | Hybrid Working - London
£36,565 pro rata | Immediate Start
I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues.
This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development.
You’ll also maintain a small caseload to stay connected to frontline support and community needs.
Key Responsibilities
- Lead and support advice staff and volunteers across multiple sites
- Ensure high-quality, compliant advice delivery
- Oversee case management, reporting and service outcomes
- Drive service improvements and quality assurance
- Support training, safeguarding and team development
- Work closely with senior leadership on service growth and impact
About You
- Experience managing advice services within the charity/community sector
- Strong knowledge of welfare benefits, housing, debt or immigration
- Skilled in team leadership, service improvement and reporting
- Confident using case management systems and data
- Organised, proactive and community-focused
Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation.
If you have the above skills and experience and are immediately available, please apply online today!
Please apply as soon as possible. Applications will be considered as they are received, and the vacancy may close early once a suitable candidate has been identified.
Help Shape the Future of People and Volunteering at The Shakespeare Hospice
We're looking for an experienced HR professional who is passionate about people, volunteers and continuous improvement. In this newly refreshed role, you'll play a vital part in modernising our people processes, enhancing our volunteer programme and helping ensure The Shakespeare Hospice remains an employer and volunteer organisation of choice within our community.
Make a Difference Through People
At The Shakespeare Hospice, our mission is to provide exceptional care and support to patients, families and loved ones facing life-limiting illnesses. Behind this vital work is a dedicated team of employees and volunteers who make a real difference every day.
We are seeking an experienced and compassionate HR & Volunteer Manager to join our People & Workforce Team. This is an exciting opportunity for a skilled HR professional who is passionate about supporting people, fostering positive workplace cultures and recognising the invaluable contribution volunteers make within our community.
About the Role
Reporting to the Head of People & Workforce, you will play a key role in delivering professional HR support across the Hospice while leading and developing our volunteer programme.
This is an exciting opportunity for someone who enjoys creating positive change. As the Hospice continues to evolve, a key focus during your first year will be to help modernise, streamline and improve people and volunteer processes, ensuring they are efficient, fit for purpose and provide an excellent experience for employees, volunteers and managers alike.
You will work closely with colleagues across the organisation to identify opportunities for improvement, simplify ways of working, enhance systems and processes, and support the development of a modern, people-focused HR function.
You will:
- Provide expert HR advice and guidance to managers on a wide range of people matters.
- Lead the review, development and modernisation of HR and volunteer processes, policies and systems.
- Identify opportunities to streamline administration, improve efficiency and enhance the employee and volunteer experience.
- Lead and develop recruitment and onboarding processes.
- Support employee wellbeing and engagement initiatives.
- Ensure compliance with employment legislation, HR best practice and regulatory requirements.
- Produce workforce data and insights to support decision-making and continuous improvement.
- Oversee volunteer recruitment, onboarding, engagement and recognition.
About You
We're looking for someone who is not only an experienced HR professional but also someone who enjoys improving the way things work.
You will be comfortable challenging existing practices, introducing new ideas and helping to build efficient and effective people processes. You'll be excited by the opportunity to make a lasting impact and help shape the future of HR and volunteering at The Shakespeare Hospice.
Why Join Us?
This is a unique opportunity to join The Shakespeare Hospice at a pivotal time. Alongside providing expert HR and volunteer leadership, you'll have the opportunity to influence and modernise key people processes, helping to create an outstanding experience for our employees, volunteers and managers while supporting the Hospice's long-term ambitions.
To Apply
If you are an experienced HR professional looking for a meaningful role where you can make a lasting impact on employees, volunteers and the wider community, we would love to hear from you.
Please provide a CV and cover letter - guide two A4 pages detailing how your skills and experience match the requirements of the role. Full details of the role can be found here.
The Shakespeare Hospice is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.
Candidates must be able to demonstrate their eligibility to work in the UK.
The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications.We reserve the right to extend the closing date for this vacancy should the need arise.
All data is processed in accordance with our privacy policy.
Please provide a CV and cover letter - guide two A4 pages detailing how your skills and experience match the requirements of the role.
For everyone in our community affected by a life-limiting illness or bereavement to be able to access compassionate care and the support they need
Salary: £27,500 per annual and a car allowance
Hours: Full-time 37 hours per week across seven days (potentially including weekend work)
Closing date: 19 August 2026
Permanent or Fixed Term: Permanent
Location: Harrogate, with regular travel across South and West Yorkshire
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
We’ve got a strong set of values that inform everything we do, and we’re looking for people who are aligned with these. As a Assistant Retail Area Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please read the role profile linked above.
The Benefits
We offer a wide and generous range of benefits designed to support our employees through every stage of life. To read about these, please see the benefits section of our Careers Page.
The Role
As a Assistant Retail Area Manager, you will play a key support role within the retail team in South and West Yorkshire, ensuring continuity of shop operations, reducing unplanned shop closure dates, and strengthening recruitment and induction processes.
The role supports the Retail Area Manager by maintaining high operational standards, developing shop teams, and embedding consistent policies and procedures across the retail network. The postholder will provide hands-on cover and practical support across multiple shops, particularly during periods of holiday, absence, vacancies, or after new shop openings.
Specifically, you will:
Provide support, knowledge and guidance through effective policies and procedures to keep Retail safe and legal:
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Support shop teams by reinforcing and embedding retail, operational, health & safety, and compliance policies and procedures.
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Act as a practical point of guidance for shop teams when covering shops or providing additional support, ensuring policies and procedures are applied consistently.
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Identify gaps in understanding or compliance and provide clear, supportive coaching to address these.
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Escalate risks, incidents, or non-compliance concerns promptly to the Retail Area Manager, supporting corrective action where required.
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Promote a culture where safety, legality, and good governance are clearly understood as part of everyday retail practice.
Enable managers across the retail estate to build high ownership of risk management:
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Support Retail Area Managers in developing confident, capable shop management teams who understand their responsibilities for compliance, safety, and risk management.
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Assist with recruitment activity, including shortlisting, interviewing, and inducting new starters, ensuring roles are filled effectively to minimise shop closures.
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Provide hands on management cover during periods of absence or vacancy, maintaining team morale, accountability, and operational continuity.
Provide clarity around retail standards, policies and procedures to protect the professional integrity of retail teams and the Yorkshire Cancer Research brand:
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Support shop teams to maintain strong commercial awareness, balancing income generation with appropriate controls and risk management.
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Provide clear, practical guidance to shop teams on visual merchandising, customer service, stock presentation, and shop standards.
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Act as post opening support for new shops, working alongside new teams to embed agreed standards, procedures, and ways of working.
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Reinforce brand presentation and customer experience expectations during shop cover and support visits.
Drive cost control and income generation across Retail while balancing commercial performance and business protection:
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Support shop teams to maintain strong commercial awareness, balancing income generation with appropriate controls and risk management.
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While covering or supporting shops, take responsibility for protecting income through effective stock management, pricing, till procedures, and loss prevention.
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Promote efficient use of resources, helping to control costs and reduce unnecessary spend during periods of cover or transition.
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Support Retail Area Managers and shop teams to maximise trading opportunities, particularly during periods of employee change or after new shop openings.
About You
To be considered for this role, you will need:
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Experience working in a retail environment, ideally within charity or not-for-profit retail.
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Proven experience supporting or supervising multiple stores or teams.
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An understanding of retail key performance indicators (KPIs) such as sales, Gift Aid, average transaction value (ATV), and stock rotation.
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Experience supporting recruitment, onboarding, and development of employees and/or volunteers.
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Strong leadership and interpersonal skills, with the ability to motivate and support diverse teams, including volunteers.
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Excellent communication skills, both verbal and written, with the ability to adapt style to different audiences.
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The ability to build effective working relationships with shop managers, colleagues, and external stakeholders.
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The ability to coach and support shop managers and teams to improve performance and deliver targets.
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A full UK driving licence and access to your own vehicle.
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To be ideally educated to A Level or equivalent or able to demonstrate experience in a similar role at a similar level.
Application
Before applying, please read the full role profile linked above.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Manager – Merseyside
Reporting To: Head of Volunteering
Salary Range: £27,500
Contract Type: Permanent
Location: Unit A/B Academy Business Park, Lees Road, Liverpool, L33 7SA
Hours/Days per week: 35 hours per week, 8am – 4pm, Monday – Friday
Requirements: We can only employ applicants who currently have the right to work in the UK. This role requires a DBS check.
About Us
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Person Specification
You will be excellent people manager, love working with a wide variety of people and be able to quickly build deep and positive relationships in a volunteer-centric organisation. You will want to spend time with the volunteers and get to know their experience and perspective. You are highly organised, data and IT savvy, efficient with your time, and you are used to prioritising tasks and making a difference wherever you go. You have a passion for being in a charity that is expanding rapidly and thriving in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty.
Duties and Responsibilities
•Responsible for the end-to-end volunteer experience at the Merseyside Depot
•Recruit, induct, and support volunteers
•Handle individual volunteers’ queries and issues
•Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes
•Manage volunteer feedback and implement effective problem-solving techniques and strategies
•Develop and deliver volunteer recruitment campaigns
•Support volunteer events for recruitment and recognition
•Lead the implementation of volunteer-related policies and continuous improvement initiatives locally
•Support other teams across the organisation to develop skillsets to better support volunteers across the organisation
•Act as a local ambassador for the organisation
Essential Criteria
•Robust management skills within a fast-paced environment
•Excellent verbal and written communicator at all levels
•Great organisational, planning, and problem-solving skills and the ability to manage multiple tasks and projects
•Good computer skills including the ability to use Office365 and learn new systems quickly
•Experience of working with volunteers and/or volunteering
•Great interpersonal, networking, and facilitation skills
•Ability to effectively collaborate with diverse teams and stakeholders and foster an inclusive environment
•Project management experience, including setting and meeting clear targets and working with other teams to achieve outcomes
•Ability to organise and facilitate events and activities for volunteers
•Experience in recording data, reporting, monitoring and evaluating processes, and maintaining databases including the production of accurate and timely reports
•Proven track record in improving and embedding processes and procedures.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Overcoming MS:
Every five minutes, someone, somewhere in the world is diagnosed with multiple sclerosis (MS). For many, those words are followed by fear, uncertainty and unanswered questions. Too often, people leave appointments without knowing how nutrition, exercise, stress management and other evidence-based lifestyle changes can play an important role alongside medical treatment.
Overcoming MS is the leading global charity dedicated to helping everyone with MS live well. We turn the best available evidence into practical support people can use every day. Together with our global community and healthcare professionals, we're working to make healthy lifestyle support part of everyday MS care.
We're entering an exciting new chapter. Over the next three years, we're investing in growing philanthropy to diversify income, build long-term sustainability and reach more people living with MS than ever before. This newly created role will play a pivotal part in making that ambition a reality.
Job summary:
As our Philanthropy Manager, you'll lead our trusts and foundations fundraising while building meaningful relationships with major donors who share our vision. Working closely with the Director of Fundraising & Communications, CEO and Trustees, you'll help build and grow our philanthropy programme, securing significant gifts and developing long-term partnerships that enable more people living with MS to access trusted information, evidence-based lifestyle guidance and a supportive community.
This is a rare opportunity for an ambitious fundraiser who enjoys building something new. You'll have the freedom to shape a growing philanthropy programme, develop new opportunities and play a central role in delivering our fundraising strategy.
About you
You're an experienced relationship fundraiser with a successful track record in trusts and foundations and/or major donor fundraising.
You'll bring:
- A proven track record of securing significant five-figure gifts and grants, with experience developing or securing six-figure funding opportunities.
- Excellent proposal and bid writing skills.
- Strong relationship-building and stakeholder management experience.
- Confidence working with philanthropists, senior decision-makers and trustees.
- The ability to balance strategic thinking with delivering ambitious income targets.
- Excellent communication, organisation and influencing skills.
Most importantly, you'll share our belief that everyone living with MS deserves access to trusted information, practical support and hope for the future.
Key responsibilities and duties:
The role comprises of the following key areas of responsibility:
Trusts and Foundations
- Lead and develop our trusts and foundations fundraising programme.
- Build and manage a strong pipeline of prospective charitable trusts and foundations.
- Research and identify new funding opportunities aligned to Overcoming MS' strategic priorities.
- Develop compelling funding applications, reports and proposals.
- Deliver excellent stewardship and timely reporting to existing funders.
Major Donors
- Develop and manage relationships with existing and prospective major donors.
- Work with the Director of Fundraising & Communications, CEO and Trustees to identify, cultivate, solicit and steward prospective philanthropists.
- Develop tailored cultivation and stewardship plans aligned to supporters' interests and motivations.
- Prepare personalised proposals, presentations and impact reports.
- Secure significant five-figure gifts while developing and progressing opportunities capable of generating transformational six-figure support.
Philanthropy development
- Research and identify opportunities to grow both restricted and unrestricted income.
- Develop compelling cases for support that communicate the impact and ambition of Overcoming MS.
- Collaborate with colleagues across fundraising, communications and services to translate our evidence, insight and organisational priorities into inspiring funding propositions.
- Contribute to philanthropy strategy, pipeline development, income forecasting and long-term fundraising growth.
- Maintain accurate fundraising records, prospect pipelines and reporting through our CRM system.
- Support donor cultivation events and opportunities to deepen supporter engagement.
Compliance and representation
- Act as an ambassador for Overcoming MS, building relationships that increase awareness and support for our work.
- Ensure fundraising activity complies with the Fundraising Regulator's Code of Fundraising Practice, GDPR and organisational policies.
- Keep up to date with fundraising best practice and sector developments.
Person Specification
We're looking for someone who is excited by the opportunity to build, grow and shape a philanthropy programme that will help more people live well with MS.
Essential
- Proven experience securing significant five-figure gifts and grants from trusts and foundations and/or major donors, with experience developing or securing six-figure funding opportunities.
- An excellent track record of developing successful funding applications, compelling proposals and persuasive cases for support.
- Experience identifying, cultivating, soliciting and stewarding high-value supporters.
- Outstanding written communication skills, with the ability to translate evidence and impact into compelling fundraising propositions.
- Strong relationship-building and influencing skills, with confidence engaging philanthropists, trustees and senior stakeholders.
- Experience managing fundraising pipelines and using CRM systems.
- Excellent organisational and project management skills, with the ability to manage multiple priorities independently.
- A proactive, collaborative and solutions-focused approach.
- Excellent attention to detail.
- A commitment to the mission and values of Overcoming MS.
Desirable
- Experience working within a health, disability or medical charity.
- Experience working with volunteer leaders, ambassadors or Boards.
- Experience using Dynamics 365 or a similar CRM system.
- An understanding of multiple sclerosis or an interest in evidence-based lifestyle approaches to long-term health.
This job description outlines the main responsibilities of the role but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
Why join us?
You'll join an ambitious, evidence-led charity with a global reach, where you'll have the opportunity to shape a growing philanthropy programme from the ground up.
We offer:
- Fully remote working within the UK.
- 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays.
- 5% pension scheme.
- Genuine flexibility around how your 22.5 hours are worked across the week.
- Employee Assistance Programme.
- Opportunities for professional development and growth.
- The opportunity to work closely with the CEO, Trustees and senior colleagues to build a sustainable philanthropy programme.
- The chance to make a lasting difference for people living with MS.
How to apply
Please click on the ‘apply now’ button and send your CV and a covering letter.
In your covering letter, please let us know:
- Your motivation for applying for the role.
- Your notice period.
- Your current location.
Application timeline:
- Closing date: 9am on Thursday 13th August.
- First round interviews: Tuesday 18th August online via Microsoft Teams.
- Second round interviews: TBC.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
Our Commitment to Equity, Diversity and Inclusion:
We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
Job Title – Financial Education Programme Manager & Workshop Facilitator
Reports to – Director of Financial Education
Working Hours – We welcome applications from candidates looking to work 28 hours per week (0.75 FTE) or term-time only. Working arrangements will be agreed with the successful candidate.
Location – Home-based, with regular travel by car to schools across London, Bristol and the M4 corridor, together with occasional travel to The Money Charity's London office for team meetings and training.
About Us
For over 30 years, The Money Charity has been the UK's Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.
We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and by influencing policy-makers, media, industry and public attitudes.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration.
About the Role
We're looking for an enthusiastic and experienced Financial Education Programme Manager & Workshop Facilitator to join our Children and Young People team and play a leading role in delivering one of our exciting new financial education partnerships.
This is an exciting opportunity to join The Money Charity at a time of growth and help shape a brand-new programme that will reach thousands of primary-aged children across the UK. Working in partnership with one of the UK's leading financial services organisations, you'll have the opportunity to influence how the programme develops, helping to create an engaging and impactful experience for both schools and corporate volunteers.
This is a hands-on role for someone who loves working with children. At the heart of the role is delivering engaging, inspiring and interactive financial education workshops to primary-aged pupils. You'll spend a significant proportion of your time visiting schools across London, Bristol and the M4 corridor, bringing money topics to life through energetic, memorable sessions that help children build the confidence, knowledge and skills to make informed financial decisions.
Alongside workshop delivery, you'll manage this exciting new volunteer programme delivered in partnership with a major financial services organisation. Working closely with our corporate partner and volunteer network, you'll ensure volunteers are recruited, trained, supported and deployed effectively to maximise both educational impact and volunteer experience. These volunteers will assist you with the delivery of your workshops.
You'll also play a key role in growing the reach of the programme by promoting the workshops to schools and community organisations, building relationships and managing the booking process from initial enquiry through to delivery.
This role has been designed to offer flexibility and would particularly suit an experienced teacher or facilitator looking for either a 28-hour working week or a term-time-only position.
Closing Date – Midday, Friday 14 August 2026
Interviews – First-round interviews will be held virtually on 25 and 26 August 2026
Start Date – We are looking for the successful candidate to start as soon as possible following the recruitment process
Please visit our website for the full job description including the key responsibilities, person specification, benefits and application details.
The client requests no contact from agencies or media sales.


