Volunteers volunteer roles in hungerford, west berkshire

Bats are amazing animals and an important part of our natural environment. There are 18 species of bat in the UK, all of which are protected by law because their numbers have decreased so dramatically. BCT operates a National Bat Helpline to provide almost 15,000 enquirers a year with easily accessible and accurate information, including getting injured bats to the care they need. The Helpline’s role in advising and supporting people who come into contact with bats is an important part of BCT’s work towards our vision of a world rich in wildlife where bats and people thrive together.

About the role

As a volunteer you will answer calls from the public, providing advice on bat care calls and putting them in touch with local bat care volunteers where possible. We consistently receive feedback from volunteers to say that this role can be challenging at times, but with the support from the team, and the knowledge that they are helping bats and advising members of the public makes it such a rewarding role. Many enjoy it so much that they return to volunteer the next season! Volunteers took about 1,500 calls between Sep 2022 - May 2023.

You do not need to have prior experience in conservation to volunteer, anyone who is interested in helping bats is welcome to apply. Volunteering for the Helpline is a great way to get involved in conservation from the comfort of your home and during your spare time.  

Commitment

Winter volunteers will be ready to start Bat Watches on Mon 6th Oct. We hope volunteers will sign up to Bat Watches until May 2026 and there is always the option to continue volunteering after May.

We hope that volunteers will be able to sign up to 1-2 Bat Watches per month between Sep – May.

A Bat Watch is up to 3.5 hours (including 30mins break), please see below for Bat Watch times:

Weekdays

Morning

9:30 – 13:00

Afternoon

13:00 – 16:30

*Please note that VBCH winter season operates In Office Hours only.

All you need is:

• A computer/laptop with internet access (or a tablet, although a computer is preferable)
• A speaker/mic or headset to use with your computer, as phone calls will be received using an internet app on your device.
• A phone with reliable reception for contacting support staff where needed.

Skills and abilities

• Competent in using computers and entering data onto an online form.
• Accurate record-keeping.
• An interest in UK wildlife and conservation and/or animal welfare.
• Affective communication skills and ability to reassure members of the public during calls.
• Willingness to spend additional time reading training materials and keeping up to date with communications from the project coordinator.

Training and support

New winter volunteers must complete some introductory online training in their own time and attend one online training day on either:

• Wed 3rd Sep
• Thu 11th Sep

Training days will run between 10:30am and 2:30pm with breaks.

Returning winter volunteers (those who have done a winter season with us in 2023 or 2024), will receive a refresher training video instead. If you have done a winter season with us pre-2023, you will need to attend a full training day. Thank you!

All volunteers will receive a comprehensive manual and full support from BCT staff during their assigned bat watches and throughout the season. During the virtual training day, we will provide an induction explaining what we do and how volunteers fit within our organisation. We will also provide training to assist you to meet the standards we expect from volunteers.

BCT will reimburse certain "out of pocket" expenses where required.

Benefits of volunteering with BCT

• Supporting and learning about the work of the leading NGO in the UK solely devoted to the conservation of bats
• Developing transferable skills that can help enhance your CV
• Developing confidence in speaking to members of the public
• Learning about opportunities to get involved in other aspects of bat conservation
• Learning more about bats
• Discounts to BCT training

How to sign up

To find out more and sign up, please click the link above. You will need to create a Better Impact account to sign up.

Further instructions on how to sign up are available on our website.

We are recruiting for a Helpline Volunteer to join our team in the National Domestic Abuse Helpline Team.

Job Title: National Domestic Abuse Helpline Volunteer

Location: Homeworking
Salary: Voluntary role and therefore Salary not applicable
Contract type: Voluntary

Hours: 3-4 hours per week. We are currently looking for candidates who can support us for shifts between 10am-10pm. Any day, Monday – Friday and 10am-6pm Saturday & Sunday.

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Helpline Volunteer to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. For further information on the key accountabilites for this volunteering role, please see our job profile document.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 18 August 2025

Interview Dates: From Monday 8th September 2025 to Thursday 17th September 2025 (online)

Are you a Polish speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Polish-speaking community experience loneliness and social isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

What is the Talking Bubble Project?

A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular conversations, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Polish.

Why volunteer with us?

✔ Support members of the Polish-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (also fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Polish-speaking community across the UK!

I am short of time so need a helper or helpers to draft up bids for restoration and enhancement works to Grade I listed St Marys Church Sompting BN15 0AZ and II* listed St Marys church Binsted BN18 0LL (each having 2 charities PCC and Friends), also for Sustainable Sussex CIO's community farm projects at Sompting BN15 0EW.  It might be possible to pay a freelancer but in the first instance we are seeking appropriately experienced bidwriting volunteers who could enjoy helping us raise grants for any of these projects.

Could you coordinate the training for the local SSAFA volunteers in your area? You don’t need a military background, just some basic I.T and admin skills, the ability to get on with a wide range of people and good written and spoken English. Get in touch with us to find out more.

What is a Training Coordinator?

There are SSAFA branches throughout the UK and overseas. Each one has a Training Coordinator to make sure that all volunteers get all the training they need for their role and that training events are organised and run for the branch. This is a key role involving administration and coordinating people.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

Our SSAFA branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients SSAFA volunteers need training appropriate to their role. It’s important that we keep records of all the training completed by volunteers and provide local training to meet their needs, whilst also being interesting, fun and varied. We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular commitment to the branch, but days and times could vary to suit you.

What would you be doing?

• Coordinating induction and training for new volunteers
• Completing the admin needed for new volunteer to attend local and national training.
• Running interesting and relevant annual branch training days (minimum of one per year)
• Maintaining an accurate list of all volunteers and the dates when training was completed.
• Working with the Regional Trainer, branch volunteers and the Learning and Development team to identify local training needs and arrange for the required courses to be delivered.
• Supporting and encouraging any volunteers facing barriers to completing their training
• Providing reports to the local SSAFA branch and to SSAFA’s Central Office
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to clients as well as providing development opportunities for our volunteers.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range of e-learning courses
• Support from the branch secretary, Regional Trainer and the Learning and Development Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, possibly with some experience of teaching/training and admin
• Good written and spoken English.
• Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to encourage and motivate all volunteers to undertake training.
• Willingness to use spreadsheets/records of volunteer training.
• Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to travel to meetings, events etc.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers in the Mid-Sussex area
• Planning fundraising events and activities with your team
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Great people skills and the ability to bring out the best in others
• Excellent organisational skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Fine-tuned communication skills and a passion for engaging with people within your local community
• Basic IT skills to use Cats Protection systems - training and support can be provided
• Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Applicants will be asked to complete an application form and provide details for two references

Join a small charity with a big heart and help shape our future.

Barefoot and Free is a grassroots UK-based charity funding respite breaks for families with neurodivergent children or children affected by trauma. We're growing from the ground up and we’re looking for passionate, creative Volunteer Fundraising Champions to grow with us.

This is more than a stepping stone role. It’s a real opportunity to be part of something long term that's meaningful, mission-driven, and deeply rewarding. You'll play a key role in shaping a small charity with huge potential and your efforts will directly impact the lives of families who truly need support.

Why Join Us?

Grassroots charity work is full of heart but it’s not without its challenges. We don’t have huge budgets, so we need fundraisers who can think outside the box, raise funds rather than spend funds and inspire others to get behind the cause.

But the rewards? They’re immense:

• You’ll see the direct results of your work as we grow together.

• You’ll gain invaluable experience for your CV and future roles in the third sector.

• You’ll be part of a close-knit team where your ideas and efforts are truly valued and supported.

Your Role

As a Volunteer Fundraising Champion, you’ll help us raise the funds we need to provide life-changing breaks for families. You’ll be the creative spark and the friendly face behind fundraising efforts that make a real difference.

Key Responsibilities:

• Plan, organise and deliver creative fundraising activities (raffles, online quizzes, challenge events, etc.)

• Engage and support individual fundraisers (e.g. sponsored runners, event hosts)

• Act as a key contact for fundraising volunteers providing encouragement, advice, and practical support

• Develop and maintain a central fundraising tracker (Excel or similar)

• Log all fundraising activity, targets, and deadlines

• Collaborate with our social media volunteer to promote campaigns

• Support recruitment and onboarding of new fundraising volunteers

What You’ll Bring

• Clear, friendly written and verbal communication

• Creativity and confidence in engaging with people online and offline

• Strong organisation and time management skills

• Self-motivation and the ability to work independently

• A genuine passion for our mission and grassroots charity work

• Experience in fundraising or event planning is helpful but not essential, heart and drive matter more

Time Commitment

• Flexible and remote

• Around 2 to 5 hours per week

• We’ll work around your availability this role can fit around your life, studies, job, or family

What You’ll Gain

• Hands-on experience in fundraising, event planning and project coordination

• Something impressive and meaningful for your CV or portfolio

• Real-world charity sector experience

• Friendly support and mentoring from a passionate team

• A strong sense of purpose, knowing your efforts directly support families in need

• References available on request

How to Apply

Please send a recent CV along with a short note about yourself, including any relevant fundraising or event planning experience (formal or informal!).

We can’t wait to hear from you and hopefully welcome you to the Barefoot and Free family.

A bit about this role

We need Fundraising Volunteers to help in and around the Tunbridge Wells and Crowborough area. The postcode areas we are active in are TN1, TN2, TN3, TN4, TN5, TN6, TN7, TN8, TN9, TN10, TN11, TN13, TN14, TN15, TN16, TN17, TN18, TN19, TN20, TN21 and TN22.

We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help. 

Our Volunteer led branches operate within local communities nationwide and rely on funds donated by generous members of the public to continue to help cats and kittens in need of new homes, supporting owners with neutering, managing trap, neuter and return programmes and educating people about cat welfare. 

Our fundraising volunteers are part of a passionate team that help raise funds to help cats. They help plan and deliver exciting and varied fundraising events, which can be anything from craft fairs, cake sales, sponsored abseils – and anything in between!

What can you expect to be doing?

• Helping organise fundraising events in your local area 
• Championing our cause and making a better life for cats
• Getting involved with new and exciting fundraising ideas 
• Engaging communities, spreading awareness and starting conversations
• Promoting National fundraising initiatives where appropriate

A bit more information about this role and the team

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and help raise funds that will make a significant contribution to improving the lives of cats and kittens in need. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Good communication skills
• Responsible to handle money
• Willingness to be part of a team
• Confidence in speaking to members of the public
• Knowledge of local community networks (would be an advantage)

Time expectation 

Our fundraising volunteers, on average, usually spend 2 to 3 hours per week in this role. You can offer your time flexibly, seasonally or remotely and it can be shared by more than one volunteer if needed and you can encourage others to join us too. 

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals are used by thousands of learners in prisons and the community to improve reading skills. 

Area administrators are an invaluable part of our team. They provide administrative support to our area coordinators and teams, organising and taking notes in area meetings. They're also an important link in how we evidence the impact of Shannon Trust, prompting and following-up data and monthly reports from our prison volunteers.

We are looking for a volunteer who is organised and good IT and admin skills. You will provide support to your area coordinator in supporting both prisons and volunteers. You will be providing communication links between everyone through organising meetings and sending email updates. Your role will help us to access the vital information which shows our impact on our learners.

Much of the role can take place on any day of the week and in the evenings but you will need to be able to attend a daytime area meeting 4 times a year, attend our induction workshops and national area administrators meetings.

For full role description and to apply please visit our website 

Are you an enthusiastic and skilled funding grant writer? Be a part of our small but committed team as a pro-active grant writer volunteer for a small national charity supporting people affected by a debilitating pain condition.

We are looking for 2 skilled grant writer volunteers who can take the lead in researching appropriate funds and writing grant bids to help us continue offering our support services and resources and helping us create new programmes and services to support patients and their families who have been affected by a poorly understood chronic condition; Complex Regional Pain Syndrome (CRPS).

As our Grant Writer you will be responsible for identifying appropriate grant opportunities, and managing the grant development and proposal process from research to submitting grant applications with any supporting documents.

As our grant writer, you will:

• Identify appropriate sources of funding where we fit their criteria 
• Write appropriately tailored grant/funding bids that meet funders’ interests and requirements and to write any additional documents in support of funding bids
• Help develop a Trusts and Foundations strategy to help create and maintain strong and diverse income that meets Burning Nights CRPS Support’s funding needs
• Create a calendar of grant deadlines and track submitted funding proposals
• Help us develop a case for support 
• Report on grant usage and impact
• Review all grant/bid feedback and ensure knowledge is shared, so that learning informs us for future approaches to grants

If you are an experienced grant writer or you just enjoy researching and persuasive writing then we would love to hear from you.

We are looking for a volunteer who has:

• Experience of being a grant writer, project proposal writer and editing skills
• Excellent writing, analytical, and research skills are essential
• Creative and persuasive written and spoken communication skills 
• Self-motivated and highly-organised
• Ability to work remotely
• Ability to search online databases and other sources to identify appropriate funds
• Ability to understand and appeal to funders’ differing needs
• Ability to organise your own work, track and report back regularly 
• Experience setting up funding email templates (desirable)
• Ability to quickly understand the needs of our organisation  and our service users
• Understands the resource constraints of a small charity and can work with these
• Open to feedback
• Ideally have good network with people, organisations and charities which can help us to support our projects
• Determination to get the job done

Skills

• Project proposal writing
• Grant writing and knowledge of charity grant giving culture
• Good networking skills and contacts with grant giving organisation
• Marketing and communications
• Content writing and story-telling
• Good online fundraising skills
• Good editing and proof reading skills and attention to detail
• Team player who is comfortable working with various volunteers within Burning Nights CRPS Support to collate information required to write funding applications

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing.

Other Information

This role is done remotely using Zoom, Slack and email. You would be working closely with the charity’s Chair and with other trustees. However we would have regular updates and remote meetings as needed so we know you are getting the support you need.

We have an induction process that will help successful applicant to understand how our Charity operates and full support of all our volunteers.

Minimum of 3-6 hours per week for this role

Ideal commitment of 3 months or more (but not specific)

Who are we?

We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.

What are we looking for?

We are looking for people who can help us apply and increase our funding. We cannot do our valuable work without funding. This role can be done from home, with no rota system and how much of your time you give up is completely up to you. We truly appreciate whatever time your able to offer.

Who are we looking for?

• May have past experience gaining funding or fundraising in the community sector
• Come from a legal background or training.
• Studying law or similar subjects
• Come from a corporate background
• A willingness to learn is essential, experience isn’t although helpful.

What do we expect?

• Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
• Have a basic DBS check (preferably be on the update system)
• Sign our volunteer contract. (If you disagree with anything in it
• please do discuss it with us and we will be happy to have a
• conversation and make small changes if appropriate).
• A positive attitude to disability and illness. We are happy to answer
• questions on this.

Interested?

Email us and lets chat!

Who are we?

We are Buttons & Bubbles CIC. Our aim is to increase and representation across society for disabled families. We have several different services including inclusive characters, sensory workshops, resources, events, advocacy and more.

What are we looking for?

Are you creative? Or looking for a practical volunteering project with artistic flair? Then we might just have something for you!
This year we turned our inclusive characters into props and began creating our ‘safe bubble’ at festivals. We want to continue this work and made some improvements! Jazz up the props and make our safe space look amazing. In a nutshell we want to make our props more interactive and create props, decorations and lighting for our safe space.But we are super open to hearing ideas as to what we could do with this!

What do we expect?

• Be willing to undertake our training programme which will be done virtually and at a time to suit you.

• Have an Enhanced DBS check (preferably be on the update system)

• Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).

• A positive attitude to disability and illness. We are happy to answer questions on this.

  What can you expect?

•  A community group that does not currently operate a rota system of any kind. You don’t have to regularly commit your time.

• A kind, caring, nurturing company who cares about people, staff and volunteers. Our aim is to keep your wellbeing at the centre of our work.

• A very positive and proactive approach to disability and illness. Any and all accommodations will be made that you require. If there is anything you wish to discuss in private please email us and we will arrange a confidential chat.

  Benefits to Volunteering with Buttons & Bubbles CIC

•  Gaining valuable experience and improving your confidence

• Allows you to explore potentially different areas of interest.

• Make a difference to community

• Develop your current skill set and gain new skills.

• Displays your level of commitment to future employers.

• Displays your ability to balance and schedule your time effectively when seeking future employment.

We are passionate about supporting disabled volunteers of all ages. For further information or to apply email us.

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

• Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.
• Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.
• Getting people together: Organising internal meetings, both virtually and face to face
• Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting
• Note taking and recording: Maintaining accurate records of meetings and decisions.
• Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed
• Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment
• Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers
• Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
• Support from regional volunteering and operations employees
• Regular meetings and events to learn and share information.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good written and verbal communication skills.
• Some experience of coordinating people or events is beneficial.
• Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.
• Respectful and non-judgemental approach.
• Understanding of the importance of confidentiality and boundaries.
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No