Volunteers volunteer roles in leer, unity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: ESOL Mentor
Time Commitment: 1 hour a week
Are you passionate about making a real difference in the lives of young people seeking safety and a fresh start?
At Baca, we support our young people to achieve an increase in personal safety, social engagement and engagement with education. We also support them to improve their physical and emotional wellbeing.
The Volunteer Team roles are designed to help provide extra support regarding the development of our young people, who are 16-18-year-old unaccompanied asylum seekers and refugees. The ESOL (English for Speakers of Other Languages) mentoring team is an essential part of the young people’s learning and development with their education. We have seen a significant difference in some young people’s confidence with their learning through this project and it has therefore become one of our core activities.
Each ESOL mentor is matched with either one or two young people, and they will support their young people with their ESOL learning from arrival at Baca, through to when those young people start college externally. The length of time is dependent on the young person and their level of education and confidence when they join us. The ESOL mentor role supports the following three main outcomes:
- Improved ability to use English Language
- Improved self confidence
- Increased positive interactions within the local community
Our mentors must have a passion for serving young un-accompanied asylumseeking children and be fully sympathetic to the purpose of Baca and the needs and circumstances of the young people we support.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
Training is included in the role for responsibilities; the selected candidate is expected to attend all relevant meetings
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 15/12/2025
To apply for this opportunity, please follow the link below
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Trustee Opportunities at BD4 Community Trust – Make a Difference in Bradford
Are you passionate about making a positive impact in your community? BD4 Community Trust is looking for dedicated and enthusiastic individuals to join our Board of Trustees. As a volunteer trustee, you will play a key role in shaping the future of our community-focused charity, ensuring that we continue to deliver vital services and support for the people of East Bowling and beyond.
About BD4 Community Trust
Supporting and Restoring Community across the Generations. BD4 Community Trust is a local charity committed to improving the lives of individuals and families in the BD4 area. We provide a range of services, including support for vulnerable groups, community events, educational programmes, and initiatives to tackle social isolation and disadvantage. Our mission is to create a thriving, inclusive, and resilient community for all.
Our BD4 Family project works to help families to come together to learn, share and grow, where they can feel safe to enjoy quality time together and access encouragement and support when needed. The groups we run support the needs of our ever-expanding community by really listening to families and encouraging them to be part of our decision making and offering opportunities to volunteer and get involved.
Gems has been running since 1983 and works with the older members of our community delivering a variety of activities each week with additional activities at times throughout the year. The project provides opportunities for older people to make friends, participate in healthy activities, enjoy a nutritional meal, and enjoy the occasional day trip out.
Role of a Trustee
As a trustee, you will:
- Contribute to the strategic direction of the charity.
- Ensure that BD4 Community Trust remains financially sustainable.
- Provide support and oversight to the charity’s staff and volunteers.
- Help build partnerships with other community organisations, local authorities, and stakeholders.
- Ensure that the charity complies with all legal and regulatory requirements.
- Bring your skills, experience, and enthusiasm to help us grow and achieve our mission.
Who We're Looking For
We are seeking individuals with a variety of skills and experiences, including (but not limited to):
- Leadership and governance experience.
- Knowledge of community development or charitable work.
- Financial or legal expertise.
- Strong communication, problem-solving, and decision-making skills.
- Passion for improving the lives of those in the BD4 community.
We welcome applicants from all backgrounds and encourage diversity in our board. Whether you have experience in the third sector, business, education, or other fields, your unique perspective will be invaluable to our work.
Time Commitment
- Trustees are expected to attend quarterly Board meetings (approximately 2 hours per meeting on an evening).
- Additional time may be required for training and community events.
- The role is voluntary, and reasonable out-of-pocket expenses will be reimbursed.
What We Offer
- An opportunity to make a tangible difference in your local community.
- The chance to gain experience in governance and charity leadership.
- A collaborative and supportive environment where your contributions are valued.
- Training and development opportunities to help you thrive in your role.
How to Apply
If you're ready to make a positive impact and join a dynamic, passionate team, we'd love to hear from you. In the first instance please send your CV and a brief statement about why you're interested in the role to the Chair of Trustees- email in the advert.
The deadline for applications is ongoing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What will you be doing?
Depending on your skills and availability, you may support with:
- Welcoming and engaging women participants into the session
- Helping to set up and pack down the space (chairs, refreshments, sign-in sheets)
- Supporting the delivery of group activities (e.g. creative arts, health talks, mindfulness)
- Listening and signposting women to staff or support services
- Supporting guests with form-filling, where relevant
- Encouraging peer connection and reducing isolation
- Assisting with data collection, light admin or feedback forms
You will be supported to work within WSUP’s trauma-informed and psychologically informed (TIC/PIE) approach. Lived experience is welcome but not essential.
What are we looking for?
Skills and Qualities Needed
- Friendly, empathetic and non-judgemental
- Able to maintain confidentiality and professional boundaries
- Comfortable working in a trauma-informed, women-only environment
- Good listening and communication skills
- Reliable, consistent and open to feedback
- Ability to work as part of a diverse team
- Commitment to inclusion, safety and empowerment of women
- Any well-being qualifications/experience that could help in delivering and developing ideas to provide to the women (not essential)
Lived experience (e.g. of homelessness, violence, migration, or mental health issues) is welcomed and respected.
What difference will you make?
WSUP is a grassroots charity supporting people experiencing hardship and/or housing instability across Royal Borough of Greenwich. We work with people facing poverty, homelessness, substance misuse, trauma, and health inequalities. Our support is holistic, inclusive, and rooted in lived experience.
WSUP is committed to creating safe, inclusive, and empowering spaces, particularly for women who may have experienced trauma, discrimination or marginalisation. This includes our Women Wednesday programme – a women-only community session offering practical support, creative wellbeing activities, peer connection, and access to health and housing services.
Before you apply
This will be starting on Wednesday 5th November 2025. You can apply after this time and during the 5 months.
If you would like to volunteer with us, please send us an email as per instructions below.
We will then send you an initial contact form, an invitation to come in to WSUP and then a final application where references will be sent for, and then a DBS check will be provided by WSUP.
Our ambition is to prevent and ultimately end homelessness within our local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a difference to a young person's life? Team Up is seeking dynamic volunteer to help transform the lives of disadvantaged pupils by improving their grades and building confidence in their learning.
We are looking for inspirational role models who will tutorEnglish on one of our 10-12 week online progarmmes, starting mid-January 2026.
You will be matched with a small number of pupils and provide them with the academic support, encouragement and inspiration they need to get back on track. The pupils on our online programmes have had some disrupted schooling due to challenging personal circumstances and our tuition programmes aim to build not just academic strength, but confidence and positivity towards learning as well.
All our volunteer tutors receive full training, lesson resources and support from a qualified teacher / team manager throughout their placement.
Practical Considerations:
- Our online programme runs on Tuesday afternoons from 17:00 till 18:00.
- The start date is 13th January 2026 and the final session is on Tuesday 24th March 2026
- Sessions are 60 minutes and take place via Teams. Tutors are expected to be online 15 minutes prior to their session. There is a 15-minute debrief with your progarmme manager after each session.
- This role requires you to undergo a free of charge enhanced DBS check, which will be arranged by Team Up.
We are looking for:
- Strong grades in English
- Experience working with young people
- Committed, organised and patient individuals
- Good interpersonal skills when dealing with pupils
- Individuals who are passionate about social mobility and helping to reduce the education attainment gap
Our volunteers love building a rapport with each pupil, seeing pupil growth, and personal confidence increase across the 12 week programme. By the end of the programme, you will see how the support you give has enabled a young person to not only improve their grades, but also build long term resilience.
Alongside this meaningful experience, you will also be able to attend our employability seminars, as well as receiving a personalised reference upon completion of the programme.
Volunteers address a widening attainment gap in education by helping disadvantaged pupils double their expected progress and improve future prospects.
The client requests no contact from agencies or media sales.
We are seeking a dynamic and dedicated individual to take on the role of Network Training Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
Closing date for these opportunities is: 15/12/2025
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a difference to a young person's life? Team Up is seeking dynamic volunteers to help transform the lives of disadvantaged pupils by building confidence, resilience and doubling their expected progress in English or maths.
We are looking for inspirational role models who will tutor Maths or English on one of our school programmes across London. You will be matched with a small number of pupils and provide them with the academic support, encouragement and inspiration they need to get back on track. All our volunteer tutors receive full training, lesson resources and support from a qualified teacher/facilitator throughout their placement.
Practical Considerations:
- You can choose a programme that suits your timetable and location.
- Sessions are between 60-90 minutes and will take place on a fixed day of the week, normally at the end of the school day (between 3-5pm).
- Each programme runs across a 12 week period, usually during term time. You will be expected to volunteer for at least one programme (10-12 weeks).
- Team Up provides full lesson plans and teaching resources.
- This role requires you to undergo a free of charge DBS check, which will be arranged by Team Up.
- Travel expenses up to £15 per session are covered.
If you are looking to make a difference in a local community and find a fulfilling role whilst building your professional skillset, then look no further!
Our volunteers love building a rapport with each pupil, seeing pupil growth, and personal confidence increase across the 12 week programme. By the end of the programme, you will see how the support you give has enabled a young person to not only double their expected progress, but also build long term resilience.
Alongside this meaningful experience, you will also be able to gain access to our career mentorship scheme and attend our employability seminars, as well as receiving a personalised reference upon completion.
This is an opportunity to enhance your CV and improve your employability skills - all whilst supporting young people from low-income backgrounds!
You will receive:
- Full tutor-training, including safeguarding training.
- Ongoing coaching, training and support from an experienced teacher during your placement.
- Lesson observations alongside personalised developmental feedback and logged classroom hours.
- Opportunities to attend employability workshops incl. cover letter writing skills and coding.
- Access to our Tutor Awards Ladder recognising excellence.
We are looking for:
- Enthusiasm and strong grades in English/maths.
- Committed and organised individuals who are keen to develop new skills.
- Individuals who are passionate about social mobility and helping to reduce the education attainment gap.
- Good interpersonal skills when dealing with pupils.
Volunteers address a widening attainment gap in education by helping disadvantaged pupils double their expected progress and improve future prospects.
The client requests no contact from agencies or media sales.
We are seeking a dynamic and dedicated individual to take on the role of Network Training Lead who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
Closing date for these opportunities is: 28/12/2025
To apply for this opportunity, please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are creating a fundraising strategy for our next phase of work: an exciting programme of community projects. If you have experience of planning or running fundraising campaigns, we would love to hear from you. Our community-led strategic process, as well as all of our work, is open for everyone to participate in.
The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools.
By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community.
Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustee of Sandhurst Day Centre Association, with a focus on strategic oversight of facilities & building management
Do you want to support and improve the running of our services for older people, with an oversight of our building?
You could be a trustee for Sandhurst Day Centre Association, our charity that provides activities and social time for local older people, in our bespoke Centre.
Developed in the 1970s and first Registered in 1983, the charity is an unincorporated Association, with work in progress to become a Charitable Incorporated Organisation.
In 2024, the Centre turned over ~£300k, an increase from previous years, with a small surplus made. The Centre Manager, employees and volunteers are responsible for day-to-day running, while trustees offer strategic oversight of operations, planning for the future.
The role and what we are looking for in a new trustee
Trustees are the people who make the top-level decisions for our charity. Our Board includes people with experience in services for older people, and we’d expect all trustees to have empathy with our cause and our beneficiaries.
We are looking for a new trustee to add additional professional input to the running of the building and its facilities. The role will aid the Centre Manager by offering analyses of Health & Safety, building management and the physical environment. You will bring relevant knowledge, skills and experience in these and associated areas.
You don’t necessarily need prior experience of charity trusteeship, as full induction to our organisation will be provided, plus specialist support as a new trustee including access to external training.
If you can think strategically and plan long-term, you have the primary skills needed by our trustees; you’ll also need to be able to work collectively with other Board members. Support from our paid employees is always available, as they will be dealing with the day-to-day running of the organisation.
We are a charity not a business, but we apply business principles to governing our organisation. We are looking for people from a variety of backgrounds to join our charity. We want to expand the diversity of our board, in all meanings of the word, and strongly welcome applications from people from less-represented groups.
The focus of a trustee role is strategic, and trustees will not be expected to get involved in the organisation’s operations on a day-to-day basis; however, contact and liaison with other trustees, volunteers and employees is expected.
We ask for about five hours per month, which includes all meetings, discussions, etc. You will need access to digital communications, as much of our charity’s business is run that way.
How to apply
A detailed Role Description and Skills Specification is attached to this advert, with more further information and application to Brian Wilson, SDCA trustee, via Apply Now, below.
Your CV (or similar) and Cover Letter will be read by our existing trustees, and an interview offered as soon as mutually convenient.
IHF Website Design and IT Volunteer
Make a difference in the lives of children around the world!
The International Humanity Foundation (IHF) is seeking passionate volunteers to join our Website Design and IT team. As a volunteer, you will play a vital role in helping us to:
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Educate marginalized children in Indonesia, Kenya, and Thailand.
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Provide safe homes for children in need.
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Empower adults to start their own non-profits.
What you will do:
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Assist our Website & Media Teams in visual editing of content for social media platforms and website design.
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Collaborate with volunteers from around the world on website and marketing materials.
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Use your creativity and skills to help us share our story and make a difference.
Why volunteer with IHF?
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Make a real impact in the lives of children and families.
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Gain valuable experience in website design and IT.
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Join a global network of passionate volunteers.
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Work with a flexible schedule from the comfort of your own home.
Who we are looking for:
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Individuals with a passion for visual communication and design.
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Proficiency in Google Suite applications.
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A deep empathy for impoverished children and their communities.
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A commitment to our core values.
Ready to make a difference?
Visit our website today to learn more and apply!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Chief Operating Officer – Share Your Heart of Gold with SUNSHINE
Loneliness is one of the fastest-growing epidemics of our time. Across London, thousands of people feel isolated, disconnected, and unseen. At SUNSHINE, we believe no one should feel alone. Our mission is to bring sunshine into people’s lives through grassroots, community-led programmes that spark joy, foster friendships, and transform lives.
We are now seeking a Chief Operating Officer (COO) with a Heart of Gold to help lead our new start-up charity, ensuring our vision is delivered with clarity, dignity, and impact.
Why This Role Matters
SUNSHINE is at the beginning of a powerful journey. As COO, you will be the engine that keeps our charity running smoothly, turning vision into action, ideas into programmes, and plans into community impact. Your leadership will ensure that every detail of our operations radiates joy, professionalism, and resilience.
What You’ll Do
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Operational leadership: Oversee the day-to-day running of SUNSHINE, ensuring programmes and services are delivered effectively.
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Build systems: Develop processes, policies, and structures that support growth and sustainability.
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Support volunteers: Empower and coordinate our grassroots team to deliver uplifting, community-led initiatives.
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Financial oversight: Work with trustees and the CEO to manage budgets and resources responsibly.
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Strategic delivery: Translate SUNSHINE’s vision into practical, impactful action across London.
Who We’re Looking For
We welcome applications from people with a Heart of Gold who believe in community, joy, and togetherness. Ideally, you will bring:
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Operational experience in charities, community organisations, or start-ups.
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Organisational skills to manage programmes, people, and resources with precision.
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Leadership qualities to inspire volunteers and partners with warmth and clarity.
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Commitment to impact and a passion for tackling loneliness.
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Resilience and adaptability to help SUNSHINE grow and thrive.
Join Us
At SUNSHINE, the COO is more than an operational leader—they are the guardian of our systems, the steward of our programmes, and the architect of our delivery. Together, we can turn the tide on loneliness and create a London where everyone feels part of something bigger, brighter, and more joyful.
Step forward. Shine bright. Share your Heart of Gold. Because when you give your leadership, you’re not just managing operations—you’re bringing sunshine into countless lives.
SUNSHINE
Loneliness Charity in London
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.
The client requests no contact from agencies or media sales.
South Cumbria MAT are seeking committed volunteers from a range of backgrounds to join as Trustees on their Board of Trustees. Trustees are critical to the success of the Trust. Although they are volunteers, they provide challenge and monitoring. They ask questions and probe the information and data they have been provided with. Trustees are often seen as the ‘critical friend’ to ensure leaders are responding to the challenges and key priorities. Being a Trustee is supportive within a group of other volunteers who work together as a collective voice. You do not need experience of being a trustee. South Cumbria MAT will support all new Trustees to develop in their role as well as additional training where needed.
Trustees come from many backgrounds. We are seeking individuals who may be able to offer expertise in the following areas:
• Education outcomes
• Special education needs
• Governance and compliance including experience of chairing boards
• School improvement
• Health and safety and facilities
• Finance, estates, and/or resources
South Cumbria MAT is a multi-academy trust and therefore registered as a Company Limited by Guarantee with charitable status. Due to this company status Trustees are registered with Companies House.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Centre Manager needs some admin support on a Friday morning. Tasks include
Answering the phones
Taking a register
Communicating with schools, volunteers, staff and clients
Other administrative activities
We aim to have a positive significant impact on the lives of people facing challenges in life, via the power of gardening by connecting with nature



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our weekly FAB Phone Cafe. In this role you'll be helping to create a friendly, welcoming space and community connections with a group of older people facing isolation.
At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs. In addition, we want to prevent people from needing our help wherever possible. We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.
We are currently looking for volunteers for our Phone Cafes on
Tuesdays 11:00-12:00 and 2:00-3:00pm
This role involves
- Welcoming older people who are new to the telephone group.
- Facilitating conversation in the group
- Keeping attendance sheets for group participants.
- Providing information about events and activities happening in the local area with the support of the FAB team
The qualities and skills required for this role are
- A friendly disposition, with the ability to create a welcoming atmosphere and include people so as to encourage an enjoyable experience.
- Ability to be assertive and intervene if necessary, for instance manage group members who may dominate the conversation
- Reliability and punctuality – calls need to run on time.
- Access to a reliable internet connection and a computer or tablet.
- Confidence in using new software so that calls run on time and everyone connects with the group (training provided; the platform we use is quite straightforward and easy to learn).
- Good verbal communication skills to make everyone feel as comfortable as possible and encourage shyer callers.
- An understanding of the needs of older people.
- Ability to respond to any Safeguarding concerns and keep the environment safe.
- Willingness to follow Age UK Bristol’s policies, such as Confidentiality, Safeguarding, Health & Safety and Equal Opportunities, and to complete any training and admin needed to perform the role.
