Web and digital marketing officer jobs

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:

1. Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
2. Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy

The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.

You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
• Lead on the planning and delivery of the onboarding process for all new recruits.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for acquisition budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Deliver and optimise the onboarding and conversion programme for new donors.
• Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
• Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person Specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
• Proven success delivering multi-channel acquisition campaigns with strong ROI.
• Experience managing external agencies and suppliers to high-performance standards.
• Strong background in digital fundraising and paid media.
• Demonstrated experience managing and reporting on substantial acquisition budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Our Aims

The Urban Partnership Group (UPG) is a community and regeneration organization situated in West London offering a wide range of activities at its bases at the Masbro Centre, Edward Woods Community Centre, Masbro Brook Green, and Flora Gardens Family Centre  projects managed include those for older people, youth, children center services, volunteering and community champions.  Through these projects UPG hopes to enhance the health, wealth and well-being of the centers’ users.

Role

To be responsible for the day-to-day provision of an efficient, welcoming and professional reception and administrative/business support service to the Masbro Community Centre.

The applicant will be the first person a visitor, client or customer meets or speaks to face to face or on the phone.  The applicant will need to have a good rapport with people and make them feel welcome and at ease.  UPG deliver a range different activities a week with a footfall of over 500 people a week.

Supporting providers and users of the Community Centre.

Duties and Responsibilities  ​

1. As the receptionist and administrator, ensuring all users and visitors are dealt with promptly, professionally and courteously.

2. Provide a warm, supportive and nurturing front-of-house presence, building positive relationships with service users, tenants, volunteers and partners.
3. Develop and maintain effective clerical and administrative systems in line with UPG policies and procedures, reviewing and improving systems where necessary.
4. Carry out general administrative duties including (but not limited to):
   • Managing incoming and outgoing post
   • Responding to written and verbal enquiries
   • Coordinating bookings for workshops and classes
   • Processing invoices and supporting basic financial record-keeping
   • Assisting with room and hall hire bookings and issuing hire agreements
   • Attending and minuting meetings as required
   • Undertaking follow-up actions where necessary
5. Assist with the reporting and monitoring of repair and maintenance issues and liaise with contractors where appropriate, escalating concerns to the Centre Manager / CEO.
6. Support the scheduling of events, activities and services, including providing accurate information and assisting with room set-up and clear-down when required.
7. Maintain clear and accurate records of Centre usage, including visitor logs, attendance registers and staff whereabouts for emergency purposes.
8. Work collaboratively with reception and administrative colleagues across all UPG sites to ensure consistent systems, shared best practice and coordinated cover arrangements where required.
9. Develop and maintain links with borough-wide support services to ensure effective signposting for residents and organisations.
10. Undertake student enrolment, inductions, DBS checks and other relevant compliance procedures for volunteers, staff and external groups, ensuring records are securely maintained.
11. Support the promotion and publicity of the Centre, including updating noticeboards, digital displays, website content and social media platforms in collaboration with the Family Services and Performance Manager and colleagues at other sites.
12. Assist in gathering data and basic monitoring information required for reports to funders and stakeholders.
13. Support room inspections and ensure spaces are prepared to a high standard before and after use.
14. Promote a culture of inclusion, respect and community cohesion, demonstrating empathy and sensitivity when supporting individuals from diverse backgrounds.
15. Work at all times in accordance with UPG policies, particularly regarding equal opportunities, safeguarding, health and safety, risk assessments and confidentiality.
16. Assist with fire drills, emergency procedures, risk assessments and compliance monitoring.
17. Demonstrate commitment to equality, diversity and inclusion in all aspects of work.
18. Provide occasional administrative support to senior management, including diary coordination and document preparation where required.
19. Undertake any other duties as directed by the CEO or Line Manager that contribute to achieving UPG’s aims and objectives.

Please see the attached Person Specification. 

This is a senior communications and public affairs role at The British Institute of Human Rights (BIHR) at a pivotal moment for human rights in the UK. You will help shape public and political narratives about the Human Rights Act, amplify lived experience, and ensure BIHR’s expertise cuts through in national debates.

You will lead BIHR’s external communications -  including media, digital content, and website oversight – and support evidence‑informed policy positioning and parliamentary engagement. Working closely with colleagues across the charity, you’ll transform insights from our programmes into powerful, accessible messaging and high‑impact advocacy.

This is a fantastic opportunity to join a small but mighty team known for its expertise, credibility, and influence on human rights in everyday systems.

Please note this is not an entry‑level role.

Key Responsibilities

Please refer to the Application Pack for the full details, but below is a summary.

 Communications

• Lead BIHR’s external communications strategy to ensure consistent, accessible, rights‑based messaging.
• Draft proactive and reactive press releases and media statements.
• Secure media opportunities highlighting BIHR’s work and the role of the HRA/ECHR.
• Manage the consistency and quality of website content.
• Create engaging digital content that translates complex human rights issues into clear, plain language.
• Maintain a content calendar aligned with key parliamentary, policy, and public affairs milestones.
• Track and analyse engagement data to inform strategy.

 Policy Evidence, Analysis & Positioning

• Conduct policy research grounded in the HRA/ECHR framework.
• Translate lived and practitioner experience into evidence‑informed policy positions and recommendations.
• Draft high‑quality briefings, consultation responses, reports, and messaging documents.
• Horizon‑scan for risks and opportunities to protect and advance human rights.
• Maintain BIHR’s internal knowledge base on HRA/ECHR and priority policy areas.

 Government & Parliamentary Engagement

• Monitor UK parliamentary activity and analyse implications for the HRA/ECHR and BIHR’s work.
• Build relationships with parliamentarians, government officials, and parliamentary offices.
• Support targeted advocacy to defend the HRA/ECHR and promote rights‑respecting law and policy.
• Represent BIHR at political and policy meetings and events.
• Ensure monitoring, evaluation, and reporting of public affairs activity.

 Stakeholder Engagement & Representation

• Build and sustain partnerships with NGOs, academics, policymakers, legal professionals, civil servants, and parliamentarians.
• Represent BIHR externally and engage in sector networks.
• Communicate BIHR’s policy positions and resources clearly and effectively.
• Identify opportunities for collaboration and influence.

 Other organisational requirements

• Work collaboratively as part of a small team.
• Support organisational processes and continuous improvement.
• Undertake other duties as required.

Who the Role Is Suitable For

This role is ideal for someone who brings strong communications skills, policy and advocacy experience, and a commitment to human rights as practical tools for change.

You’ll thrive if you:

• Can translate complex law and policy into accessible, compelling communications.
• Have experience engaging with parliamentarians, officials, and senior stakeholders.
• Are confident in human rights frameworks, particularly the HRA.
• Enjoy working in a small, collaborative team.
• Can manage competing priorities in a fast‑moving, politically sensitive environment.
• Live within approximately one hour of London, as regular Westminster/Whitehall meetings are expected.

Please refer to the Application Pack for a detailed Person Specification.

Applying for the role

Please click on the 'Redirect to recruiter' button (above or below) to:

• Get more information about the role, how to apply, and the selection and interview process/timing.
• Download an Application Pack and Application form (and an optional Equality & Diversity Form).

Please also note that:

• Completed application forms must be received by 10am on Wednesday 11 March 2026; we regret that late applications will not be considered.
• You should not submit a CV and cover letter instead of using the application form; such applications will also not be considered.

Thank you for your interest, and we look forward to receiving your application form.

Title: Marketing and Communications Officer

Reporting To:
Senior Marketing & Partnerships Manager

Location: Hybrid, working from home and our office based in West London

Salary: £26,500 per annum. 
We aim to be transparent about remuneration at MHI. As a charitable organisation, salaries for this role are predetermined and not negotiable. Please consider the advertised salary before applying.

Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 11th March 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants. Depending on the level of interest for this role, we are hoping to hold interviews during the week of the 16th March.

Job Purpose

Mental Health Innovations (MHI) is a digital charity supporting the mental health of people around the UK. We combine data insights, clinical expertise and digital innovation to make free, accessible support available whenever it is needed. Through our services, Shout and The Mix, we provide support at every stage, from early intervention through to crisis support.
The Marketing and Communications Officer plays a central role in delivering public fundraising campaigns, supporter stewardship and partner marketing support across MHI, Shout and The Mix. Sitting within the Communications and Marketing Team and reporting to the Senior Marketing and Partnerships Manager, the role drives fundraising communications and events, while supporting commissioned and NHS partners with high-quality content, toolkits and marketing guidance.
Working closely with the Income and Partnerships teams, the postholder helps drive income growth, strengthen supporter and partner relationships, and bring our impact to life through clear, compelling storytelling and well-executed campaign activation across digital channels.

Key Responsibilities

• Lead on marketing and communications activity to support public fundraising, including events and individual giving campaigns, working closely with the Income Team to drive participation and income.
• Own fundraiser and supporter stewardship communications, developing journeys and touchpoints that recognise, motivate and retain supporters through high quality content and storytelling.
• Plan and deliver fundraising campaign content and activations across digital channels, including email, social media and website, ensuring alignment with wider organisational campaigns and awareness moments.
• Support NHS, ICB and commissioned partners with marketing toolkits, campaign guidance and branded assets to promote commissioned services effectively.
• Develop partner marketing toolkits and guidance documents, ensuring consistency of brand, tone of voice and messaging across external partner communications.
• Attend partner meetings where required, supporting relationship management through clear follow ups, content support and administration.
• Lead on the development and delivery of newsletters for MHI and Shout, managing content planning, copywriting, build and performance tracking.
• Produce case studies and impact stories for the Shout, The Mix and MHI websites, working with service, clinical and data teams to bring lived experience and service impact to life.
• Support ambassador recruitment and outreach activity, helping to identify, engage and onboard talent who can amplify fundraising campaigns and organisational awareness.
• Work closely with the Income Team to respond to keyword partner requests, developing tailored marketing content and assets to support fundraising partnerships.
• Provide marketing and communications support for events as required, including promotional content, on the day materials and post event stewardship communications.
• Manage Pleo receipt administration and finance tracking for marketing and fundraising activity, ensuring accurate and timely processing.
• Support wider campaign and organisational communications activity as required, contributing to integrated marketing delivery across MHI, Shout and The Mix.

Person Specification

Essential

• Experience supporting fundraising, campaigns or supporter communications within a charity or mission led organisation.
• Experience developing marketing content across digital channels including email, social media and web.
• Strong copywriting and storytelling skills, with the ability to tailor tone for different audiences including supporters, partners and young people.
• Experience creating stewardship journeys or supporter communications.
• Highly organised with the ability to manage multiple projects and stakeholder relationships.
• Strong interpersonal skills and confidence working with partners and external stakeholders.
• Excellent written and verbal communication skills with high attention to detail.
• Ability to work collaboratively within a team and build effective working relationships.
• Ability to handle sensitive information appropriately and confidentially.

Desirable

• Experience working in public fundraising or individual giving.
• Experience supporting NHS, public sector or commissioned partnerships.
• Knowledge of mental health services or the charity sector.
• Experience using email marketing and CMS platforms.
• Experience developing marketing toolkits and partner guidance materials.
• Experience using Adobe creative suite.

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. 

We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally. 

What we're building

Level Water exists to solve a problem that shouldn’t exist: too many disabled children are still missing out on high-quality swimming lessons. 

Last year, our swimmers raised over £1m. This year we’ve sold out events in minutes and want to double the fundraising. We’re on the path to exponential growth and we need someone who can help us get there.

We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own our events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. Our events are uniquely profitable, and we reinvest in quality and growth. 

We've just brought in a new Fundraising Director, and this Marketing role is a cornerstone of the team we're building. If you want to help define how a modern charity grows and does marketing, this is your chance.

The opportunity

This isn't a "post on social and send a newsletter" role. This is a “build something exceptional, then grow it” role. Marketing is at the heart of our flywheel, which means you’ll be integral to everything we are doing at Level Water. 

You'll own marketing strategy and execution across our entire operation: our iconic events, our life-changing swimming programmes, and our reputation as a charity. You'll drive growth, tell stories that matter, and build genuine communities that scale.

You'll have the freedom to experiment. Want to test a new channel? Launch a content series? Build a creator programme? Run paid campaigns that actually convert? Brilliant. Build the business case and let's do it.

You'll work with real impact. Children with disabilities are learning to swim because of us. Families are transformed by our lessons. Volunteers and incredible teachers make it happen. These are stories that deserve to be told brilliantly, and you'll be the one telling them.

This role is 80% growth and 20% impact storytelling, but the two are inseparable. We’re product-led and we launch and test often. Great stories fuel growth. Growth creates more stories. You'll understand that tension and thrive in it.

You'll work closely with our Fundraising Director and CEO to scale marketing as our most powerful growth lever. You'll also manage a network of brilliant freelancers (photographers, videographers, copywriters, designers) to help you execute at the highest level.

And you'll grow with us. We're scaling fast, and we need people who can scale with us. 

This is a mission-critical role in driving Level Water's growth. Every event you sell out, every story you tell, every audience you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher.

Marketing at Level Water isn’t just about selling events - it’s a core delivery mechanism in our Theory of Change. This role exists to move the levers that unlock more lessons, faster progression, stronger outcomes, and a sustainable income engine that funds it all.

This is the most exciting marketing job in the charity sector for the right person.

What you'll actually do

This role owns marketing as a growth engine. You'll set strategy, drive execution across multiple channels, and be accountable for how marketing translates into event sign-ups, fundraising growth, profile, and impact. You'll work closely with the Fundraising Director to shape priorities, influence decisions, and build something that scales.

Drive growth marketing that converts

• Own end-to-end marketing for our events portfolio: from launch campaigns to sell-out.

• Build and execute multi-channel campaigns across social, email, paid ads, PR, partnerships, and whatever else works.

• Test everything. Audiences, messages, creative, channels. Find what works, double down, and scale it.

• Use data to spot opportunities: which channels are converting? Where are we leaving growth on the table? What could we do differently?

• Manage our digital advertising and paid social strategy with a ruthless focus on ROI.

• Grow our email database and social audiences with intent, not just for vanity metrics.

• Be trusted to repeatedly turn £1 into £5 or £10. 

• Define and unleash our audiences: help them share their stories in a way that turns experiences into future sales, and makes everything that Level Water does easier.

• Build and manage our captain and ambassador programmes as genuine growth engines - nurturing relationships, setting expectations, and turning influence into measurable impact.

• Proactively convert interest into action. This includes direct outreach (e.g. picking up the phone to captains, engaging top fundraisers, activating ambassadors) to ensure intent turns into ticket sales and fundraising.

Tell stories that build belief

• Find, shape, and share the stories that show our impact: the children, the families, the teachers, the moments that matter.

• Build and curate a library of content (video, photography, case studies, testimonials) that we can use everywhere.

• Work with freelance photographers and videographers to capture our events and programmes at their best.

• Create content that our supporters, partners, and prospects actually want to engage with, not just content that ticks a box.

• Manage our website (fundraising, events, and programmes pages) to ensure it's always up to date, compelling, and optimised for conversion.

• Ensure our impact reporting to donors is rich with content about our work.

• Use storytelling internally to build shared understanding, momentum and belief across the charity as we scale.

Build our profile and partnerships

• Position Level Water as a leader in accessible swimming and outdoor challenge events.

• Build and leverage relationships with press, influencers, local authorities, and stakeholders.

• Identify partnership and sponsorship opportunities that align with our mission and drive growth.

• Amplify examples of inclusion within our pools, making them known and also making inclusive practice visible.

• Promote our swimming pool partners and recognise their contribution to our work.

Manage, measure, and improve

• Own the marketing budget and get maximum value from every pound spent.

• Manage our freelance network: scope projects, review proposals, and ensure quality work on time and on budget.

• Report regularly on what's working and what's not: campaign performance, audience growth, conversion rates, ROI.

• Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt?

Who we're looking for

We care much more about how you work than where you've worked. You don't need charity sector experience .

People who thrive here have:

• Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do.

• A commercial approach. You think in terms of audiences, funnels, conversion, and scale. You understand what drives growth and you know how to execute it.

• Copywriting chops. You can really write. Headlines that stop the scroll. Emails people actually read. Stories that land. You know that words matter.

• A data brain. You can look at campaign performance and spot the story. You know that "CTR is up 18%" means something, and you know how to act on it.

• A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing.

• Creative thinking. You generate ideas. You see opportunities others miss. You're not afraid to try something different.

• Organisation. Strong attention to detail, with the ability to run 12 products, 40 email journeys and 100 web pages without dropping anything.

• An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it?

Bonus points if:

• You've worked in a startup, scale-up, or high-growth environment.

• You've built audiences from scratch or scaled marketing profitably.

• You've led paid campaigns that actually delivered ROI.

• You've worked across multiple channels and understand how they work together.

• You love being outdoors (swimming, hiking, wild camping, anything that gets you outside). 

Why Level Water?

Our values: Bold, Driven, Personal, and Joyful are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about impact, and help create marketing that feels genuinely joyful to be part of.

Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better.

Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here.

Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do.

Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll help tell stories that change lives. You'll be part of creating something people remember forever.

Practical details

• Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice.

• You'll attend weekend events throughout the summer (with time off in lieu).

• Salary: £30k–£45k depending on experience.

How to apply

We want to hear from you in whatever way best shows us who you are and how you think.

Get creative. It’s a marketing job so sell us on your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are.

Here's what we'd love to know:

1. How you'd approach marketing growth:
Imagine we want to double sign-ups for one of our summer events (currently sitting at 500 swimmers). Walk us through your approach: which channels would you use, what would your messaging be, how would you measure success, and what would you test first?

2. What excites you about this role:
Tell us why this opportunity appeals to you specifically.

3. Something you're proud of:
Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen.

Before you apply

If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat.​

Deadline

20th March 2026

We're excited to meet you. Let's build something brilliant together.

About the role

The Social Media and Marketing Officer will deliver high-performing digital marketing campaigns that drive supporter acquisition and engagement. Working within the charity’s Policy and Communications team, you will focus on content creation to support a broad range of charity initiatives, ranging from fundraising campaigns to promoting events including our annual conference and signature fundraising event, the Duchenne Dash, and disseminating news to our stakeholders and community.

Reporting to the Director of Policy and Communications, you will lead the execution of digital campaigns, work to strengthen our presence on social media and grow our audience to amplify our communications and marketing activity, produce impactful marketing materials, work with community representatives and ambassadors to develop case studies and support with wider marketing and communications activity.

In the role you will:

• Support the implementation and delivery of multi-channel campaigns that build awareness of Duchenne UK’s work, promote our events, projects and outputs, and support fundraising goals.
• Take responsibility for the charity’s social media channels (Facebook, Instagram, LinkedIn and TikTok), ensuring consistent, engaging, and mission-led content – planning, scheduling and publishing content.
• Help manage the digital marketing content calendar and coordinate content with colleagues across the organisation.
• Create a variety of digital content, including graphics, videos, reels, stories, blogs, and newsletters.
• Monitor and, where appropriate, respond to, and engage with followers and messages.
• Manage the charity’s regular e-newsletter using tools such as Dotdigital.
• Stay up to date with trends in digital communication and identify opportunities for innovation.
• Create detailed campaign plans, including channel selection, content requirements, and delivery timelines.
• Monitor campaign performance using analytics tools and dashboards, providing actionable insights.
• Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.
• Harness social media channels to raise the profile of the organisation and promote our work and policy positions and grow our audience on LinkedIn, Facebook and Instagram.

Person Specification

Essential experience:

• Experience of writing for a range of audiences and using different channels to produce convincing, clear and succinct content across a range of platforms such as socials, blogs, web and print.
• A strong eye for detail and the ability to create content that resonates.
• Experience of using digital and social media for influencing and campaigning purposes.
• Experience supporting the development of and implementing social media strategies to increase engagement, reach and donations.
• Experience managing competing demands, meeting deadlines, and juggling multiple projects effectively.

Essential skills and attributes:

• Highly motivated with a passion for improving the life outcomes of people living with DMD. Proficient with all main Microsoft Office packages
• Ability to demonstrate sensitivity to the needs of patients and families, with resilience to navigate challenging situations.
• Proficiency with digital platforms, content management systems, and marketing tools.
• Excellent interpersonal skills with people of all ages and backgrounds. 
• Ability to work on own initiative.
• Ability to build excellent working relationships both internally and externally.
• Good organisational and workload management skills.

Desirable experience:

• Experience delivering impactful social media led fundraising strategies
• Experience running social media presence for an organisation and harnessing social media to promote and showcase events
• Experience using Dotdigital or similar digital marketing software and producing newsletters and other marketing emails.

Desirable skills:

• Graphic design skills and working knowledge of Canva and Adobe design suite.
• Experience with Pay-Per-Click (PPC) campaigns across platforms such as Google Ads and Meta Ads Manager.

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working with a minimum of 2 days in the office per week
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

 Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.

Sound like the job for you? We’d love to hear from you.

First Steps ED is a specialist charity supporting people affected by eating disorders and disordered eating, and their families, across the UK. We provide early intervention, peer support, therapeutic services, and evidence-informed resources designed to improve access to help, reduce isolation, and promote recovery.

Digital communications are central to how First Steps ED reaches people in need, builds trust with service users, strengthens relationships with funders and partners, and amplifies our influence. Our website, social platforms, and email communications are often the first point of contact for individuals seeking help, and a key driver of fundraising, engagement, and organisational growth.

Role Overview:
The Senior Digital Marketing Officer will play a critical role in shaping and delivering this digital presence. You will be responsible for translating our values, services, and impact into compelling, accessible digital content that reaches diverse audiences, drives engagement, and supports income generation. Working closely with the Head of Fundraising & Communications and the Senior Communications Officer, the postholder will ensure that First Steps ED’s digital communications are ethical, inclusive, data-led, and aligned with our organisational priorities.

The post holder will be required to attend our Derby office at least two times per week

Key Responsibilities:

• Lead on digital communications, performance, and audience engagement.
• Deliver an integrated communications that supports income generation, awareness, influence, and service delivery.
• Evaluation of First Steps ED’s digital presence across website, social media, email, and paid digital channels.
• Ensure digital communications are accessible, ethical, on-brand, and data-led, strengthening First Steps ED’s public profile and engagement with key audiences.
• Set social media frameworks, objectives, and performance indicators.
• Manage content calendars, paid campaigns, optimisation, and analytics across LinkedIn, Facebook, Instagram, and X.
• Own email platforms (e.g. Mailchimp), performance tracking, and optimisation.
• Produce regular newsletters, ensuring they are newsworthy, well-designed, and properly formatted.
• Own SEO strategy, Google campaigns, and digital advertising.
• Monitor and report on First Steps ED’s digital presence across website, social media, email, and paid digital channels.
• Work closely with other departments to align digital communication efforts with the charities goals.

Qualifications:

• Experience: Proven experience in digital communications or digital marketing role, preferably within the non-profit sector/ charity sector.
• Education: Degree in Marketing, Visual Communications, Journalism or a related field or equivalent professional experience.
• Skills:

· Excellent written and spoken English, with strong copy-editing and proofreading skills.

• • Proven ability to manage multiple projects and meet deadlines.
  • Proven ability to manage paid digital advertising campaigns across Google Ads and social media platforms.
  • Experience managing websites, social media channels, email marketing platforms (e.g. Mailchimp), and integrated digital campaigns.
  • Strong analytical skills, including experience using GA4 or similar tools to evaluate performance and inform strategy.
  • Excellent organisational and planning skills.
• Personal Attributes:
  • Passionate about mental health and eating disorder awareness.
  • Creative and innovative thinker with a flair for communicating story through social media.
  • Strong understanding of accessibility, inclusive communication and digital best practice
  • Strong interpersonal skills and ability to work as part of a team.

What we offer 

• 28 days annual leave (pro rata for part time) 

• Enhanced sick pay 

• Company events 

• Access to our Employee Assistance Program + Wellbeing App 
• Health Cash Plan with BHSF (after probation)

• Company pension -  5% employee, 3% employer 

• On-site parking 

• Referral programme 

• Work from home (depending on role) 

• Casual dress 

• Accredited training programme towards CPD 

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

We’re looking for a Website Coordinator to support the Digital Products team in our ambition to deliver sector‑leading user experiences across Battersea’s website and wider suite of digital products.

You’ll be a great fit if you’re proactive in spotting opportunities to enhance our digital products and confident in coordinating the delivery of these improvements.

The Digital team sits within our Marketing & Commercial department and is responsible for Battersea’s digital output. Our focus is to drive innovation and impact online. We manage Battersea’s website and lead on digital products, campaigns and advertising - all with the aim of increasing awareness of our work and inspiring people to support the dogs and cats who need us.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 11th March 2026
Interview Date(s): To be confirmed

For full details on the role, please download the recruitment pack.

To apply, please click on the "Apply" button.

Use your communication experience to build the migration justice movement’s defiance and strength at a pivotal moment.

About Right to Remain

Right to Remain is a national migration justice organisation, working with hundreds of communities and groups across the UK. As a key anchor organisation within the migration justice movement, we uniquely combine sharing public legal education that democratises knowledge, facilitating strategic convenings that harness radical solidarity, and campaigning and community organising that builds power, further empowering people to establish their right to remain and collectively challenge injustices of the immigration and asylum system.

About the role

This role is for an experienced Communications Officer who wants to put their skills to work supporting Right to Remain to build knowledge, radical solidarity and power in the face of escalating attacks on the rights and dignity of migrants, refugees, and people seeking asylum.

You will use strategic, thoughtful communications to amplify lived experience of the asylum and immigration system, showcase grassroots organising, and promote our expert public legal education resources and training. Your work will empower more people to understand and exercise their rights, and support grassroots community groups and allies to guide, and stand in solidarity with, people navigating the hostile asylum and immigration system.

You will have experience building and engaging communities around social justice through targeted digital communications. Day to day, you will collaborate within our small team to produce email, social and web content that demystifies public legal knowledge and showcases community power. You will also co-create content with These Walls Must Fall campaigners to share their stories, and help set out the impact of political decisions in the press. 

About you

You are an experienced communicator with excellent written skills and a strong ability to develop clear, engaging messages for different audiences.

You bring a genuine commitment to migration justice and care deeply about centring the voices of people with lived experience.

This is not an entry-level role. You are confident working independently within a small, collaborative team, taking guidance while proactively identifying priorities, opportunities, and risks. We’ll give you creative freedom, and your work will have a tangible impact in helping our organisation develop at a crucial time.

Key Responsibilities

As our Website Lead, you will: 

• Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements
• Work closely with internal partners to develop new pages, sections and features
• Lead a programme of ongoing content review and user training across the organisation
• Produce regular website analytics reports and deliver insight-driven recommendations
• Ensure consistent branding, accessibility and outstanding user experience
• Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer
• Plan and prioritise technical projects with our Digital Services (IT) team

About You

This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences.

You’ll bring:

• Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus)
• A solid understanding of HTML and confidence working with developers and IT colleagues
• Experience overseeing the day-to-day running of a large website
• Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo
• Excellent organisational ability and the skills to manage multiple concurrent projects
• Strong written and verbal communication skills
• Experience managing or mentoring others (highly desirable)
• A proactive, collaborative approach to working across teams
• Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users

Young Citizens is recruiting a Communications & Engagement Coordinator to join us in a hands‑on role at the heart of our mission to help young people become active, engaged and informed citizens. As part of our national charity's central team, you’ll deliver essential engagement campaigns and content that help us stand out to schools, communities, partners and the wider public.

Your Role's Purpose

This role brings together a varied mix of communications work, giving you the chance to shape how Young Citizens’ story is shared with schools, partners and the wider public. You’ll help bring our work to life through clear, engaging content and play a part in the moments that showcase our impact throughout the year. Working closely with colleagues across the charity, you’ll support campaigns, highlight powerful stories, and help ensure our communications feel purposeful and relevant.

Alongside managing content and channels, you’ll be high energy but organised in keeping our communications running smoothly behind the scenes, from responding to external enquiries to supporting events, maintaining our systems and assets, and helping programme teams refine materials and messages. It’s a role for someone who enjoys a fast-paced organisation with experience in ensuring strong execution of marketing and communications work alongside contributing to how we improve and strengthen processes.

In Year 1, your primary focus will be to: 

• Ensure development of high‑quality content and manage outputs across digital channels, from email blasts to LinkedIn campaigns
• Design targeted national campaigns that reach priority audiences, especially teachers and schools
• Help ensure our messaging is clear, consistent, and aligned with our mission and values
• Assist with the annual communications plan and organisation‑wide campaigns
• Support impact reporting and storytelling across platforms
• Provide communications and PR support to senior management for fundraising, events, and partnerships
• Contribute to the ongoing development of our communications approach across channels

Who we are looking for

This role is our primary communications role, working with our education and delivery managers to ensure great comms for the charity. It requires someone ready to own and lead this work understanding out to ensure good quality assurance processes but also strategic deployment of e-comms.

You should have around three or more years’ experience in communications, digital marketing, or a similar role, ready to lead a busy portfolio of work. 

We’re looking for someone who is:

• Creative and digitally apt, with experience producing engaging content and managing social media and main digital channels (website, key social media outlets and complex e-mail campaigns).
• A clear and adaptable communicator, familiar with writing for a range of external audiences and adapt to format and styles, presenting our work in a compelling format.
• Highly organised and dependable, comfortable managing multiple projects, meeting deadlines, and proactive in keeping things on track. 
• Insight‑driven and data confident, comfort sorting through analytics, CRMs and audience feedback to report outcomes, drive decisions and improve communications.
• Collaborative and relationship‑focused, able to work well with colleagues across teams and support shared goals and respond to the strategic objectives set by leadership.
• Attentive to detail and brand‑aware, ensuring consistency in tone, design and messaging across all materials.
• Motivated by our mission, with an interest in education, youth engagement, democracy, or helping young people develop key life skills.

Why join us?

• Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
• Shape and strengthen the delivery of our flagship national programmes.
• Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
• Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.

If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.

A few useful notes to apply: 

• Please submit a covering letter of no more than two pages alongside your CV, outlining your interest in this role. Applications without a covering letter cannot be reviewed. 
• If you have any questions before applying, please contact our HR team.
• Only applications via Charity Job will be accepted.

For full details on the role, responsibilities, and our charity's work, see the job pack. 

The closing date for applications

The closing date for applications is 9am, Friday 13 March 2026. However, we start reviewing applications from Friday 28 February 2026 so early submission is strongly encouraged. Please note that if the role is still advertised, it means we have not yet made an appointment. We reserve the right to close the application process early if a suitable candidate is identified.

Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)

Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.

Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.

We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.

Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.

We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.

If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.

Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on our website.

The Talent Set are delighted to partner with a fantastic professional membership organisation on a Communications Officer role. This position offers an opportunity to shape external messaging, support internal communications, and enhance the organisation’s reputation through strategic storytelling and relationship-building.

Key Responsibilities

• Develop and deliver compelling communication campaigns across various channels to promote initiatives and events.
• Manage content creation for newsletters, social media, and website updates, ensuring alignment with the organisation’s brand voice.
• Support the organisation’s internal communication strategies to foster engagement and share key updates effectively.
• Build and maintain relationships with media, stakeholders, and internal teams to facilitate effective information flow.
• Monitor and analyse communications effectiveness, providing actionable insights for continuous improvement.

Person Specification

• Experience across membership organisations and or related sectors
• Excellent written and verbal communication skills, with a keen eye for detail.
• Ability to produce audience-focused content that is clear, engaging, and accessible.
• Experience managing digital platforms such as social media and organisational websites.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Ability to collaborate effectively with diverse teams and external partners.
• Creative mindset with a proactive approach to problem-solving.

What’s on Offer
Working Pattern: Hybrid working with 1 day a week in London office

Salary: £33,500 - £34,000

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you ready to take on a key development role in a charity that is making a real difference? Southampton City Mission (SCM) is offering an exciting opportunity for a knowledgeable and proactive Communications Officer. Working alongside our senior staff team to deliver a dynamic external communications strategy, this is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public across the city.

You will be responsible for delivering an effective communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. Developing compelling story telling pieces and creating content for our website and social media to showcase the organisation’s impact; we are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches. Working alongside the CEO, Head of Operations and Project Managers, and playing a pivotal role in helping to equip churches to support and love those in need across our city, we are offering the opportunity for flexible, hybrid working for this role.

If you are a natural, experienced communicator and passionate about working for a faith-based charity that is growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve.

Apply now. An application pack, including full job description and person specification, can be downloaded from our website.

The closing date for applications is 01 April 2026

SCM is committed to keeping children and adults at risk safe and to equal opportunities.

A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.