Who are we?

Recently named Third Sector Charity of the Year 2018, we are a rapidly growing charity seeking to accelerate change for those affected by brain tumours, which kill more children and adults under 40 in the UK than any other cancer. Our five-year strategy is ambitious and sets out plans to double survival from brain tumours and halve the harm they cause to quality of life.

Our exciting job role!

The Content Editor (Research) will be responsible for producing high-quality, effective content about our research across multiple channels. This content will increase engagement with our research activities, improving recruitment and retention.

This role is full time - 37.5 hours and will be based in our Farnborough office, with some out‑of‑hours working.

What we'd like from you:

It's simple - all you need to succeed in this role is talent, ambition and energy. You must completely embrace our values, offer a great cultural fit, inspire us every day and deliver amazing results in a fast paced environment.

According to the job description you should also have significant and demonstrable experience in conveying complex scientific topics for a lay audience, as well as communicating with a research audience. If this is for you, we’d love to hear from you!

What we'd like to give you:

- Salary c.£24,000 per annum (dependent on experience)

- 25 days holiday plus bank holidays – pro rata for part-time contracts (we also close at Christmas as a ‘thank you’ for volunteering your time at some of our events throughout the year*) 

- Generous pension contribution*

- Life assurance cover*

- Employee Assistance Programme

- Loads of other great benefits, plus an amazing culture to work in, a great team and lots of fun (and cake!)

How to apply to join our amazing team:

Please apply online attaching your CV and a supporting statement explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

Advert close date: 24th September 2019

First interview date and location: tbc via Skype

Second interview date and location: tbc at our Farnborough office

More about us:

Don’t forget to check out our short video (you can find it on our You Tube channel) to find out more about our culture and what it is like to work at The Brain Tumour Charity.

Did you know we have won a variety of awards for our HeadSmart campaign including the NHS Innovation Award, Third Sector Excellence Awards and Charity Times Awards and have been ranked a top global organisation by renowned management consultants McKinsey?

For more information, please visit our website.

We reserve the right to close the advert early in the event of receiving a sufficient number of applications and may extend the advert if we don't find our perfect team mate!

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

*subject to qualifying criteria

Since rebranding the charity to become Police Care UK earlier this year, we have seen considerable interest from our core audiences to engage with us in a digital capacity. This is a new role that will harness that energy and deliver great content across our digital channels that engages, informs, and inspires our current and potential audiences to do at least one thing:

• Get the help and support they need to rebuild their lives for a brighter future
• Give support to support our mission to reduce the impact of harm on police and families

We have a new communications strategy: bigger, bolder, better, and you will be a vital part in delivering on that vision through digital. Working with the Head of Communications and Fundraising, the Digital Content Officer will shape this new role and function from the ground-up.

Knowledge and expertise in policing is not needed for this role – we can teach that (and get you opportunities to experience what the real world is like for our beneficiaries first-hand), but you will be a capable digital communicator, experienced in working in the world of digital communications for a charity.

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The police find themselves in harm’s way protecting the public every single day, with some paying the ultimate price. The physical and psychological scars of policing take their toll on the men and women who keep us safe, and they carry those scars for life.

One in five police are suffering with PTSD right now. Those with Complex PTSD are also three times more likely to suffer with cardiovascular disease, and twice as likely to experience gastrointestinal issues and immune disorders, such as IBS and arthritis.

Many don't ask for help for fear of ridicule, not being believed, or losing their job. This means they are suffering in silence with no end in sight, and no-one to talk to in confidence who can provide the help and care they need.

They will simply arrive at work, put on the uniform, and parade for duty before heading out into the unknown. 11 of them will be injured on duty today, 11 tomorrow, 11 the day after.

There are currently some 5,000 police officers who are off sick because of injury, and some 12,000 are on restricted duties. They have had their arm broken whilst restraining a violent criminal, been mown down by a drug driver who rammed their police car trying to evade arrest, been shot at because they were recognised as a police officer at the petrol station or are still trying to process the traumatic scenes that haunt their dreams.

Every two weeks, at least one police officer dies by suicide.

Police Care UK is the new name for the merged charities Police Dependants’ Trust and the National Police Fund, and our mission is to reduce the impact of harm on police and families.

Independent of government and the police service, we provide a confidential programme of practical, emotional, and financial support that:

• Ensures everyone is aware of the harm police experience as part of their role;
• Enables police and families to recover and rebuild their lives; and
• Engages with the police service to do all it can to reduce or prevent harm.

We are on a strong and secure footing and committed to raising our profile and supporting more police to recover and rebuild their lives for a brighter future.

Our core values

• CARING | Our approach is one built around understanding the difficult environment in which the police operate in. We demonstrate empathy, respect, and understanding in everything we do.
• INDEPENDENT | We effectively support the service whilst being outside it. This means we can wholeheartedly champion the needs of our beneficiaries free from conflicts of interest.
• OPEN | We share our expertise, experience, and resources with others because we understand that collaboration is the only way we can reduce the impact of harm on police and families.
• RESPONSIBLE | We use our resources wisely to best support our mission, both now and in the future whilst upholding the highest ethical and professional standards possible.
• INNOVATIVE | We constantly seek new ways to improve our working practices, support programmes, and welfare options to better support our beneficiaries so that they can recover and rebuild their lives for a brighter future.

Job purpose

• To ensure the best online user experience, fully optimised across all digital properties with best-in-class writing and tone of voice
• To deliver the express of the brand strategy through online content, working alongside the communications and engagement framework across channels

Job description

CORE RESPONSIBILITIES

• Work with the Head of Communications and Fundraising, and the communications officer to implement the digital content strategy, and to take ownership of the annual digital content plan that forms part of the communications calendar.
• Take ownership of, and curate content for, our website(s) and digital media channels that is audience-focussed, timely, relevant and interesting, using a variety of media and storytelling techniques.
• Prepare high quality, newsletter content that is aligned with our communications priorities, segmenting audiences to receive the most appropriate messages on an ongoing basis. This includes triggered content based on campaign engagement.
• Ensure all content is up to date and fit for purpose.
• Work with colleagues and multiple teams across the charity to ensure our online presence and communications provide clear, accurate, and engaging content in line with our agreed online approach.
• Develop our SEO/PPC offer, working with freelancers and agencies to deliver agreed objectives and outputs. Be a brand ambassador for Police Care UK in everything you do.

OTHER AREAS OF WORK

• Provide commentary and updates via our volunteer forums to engage, inform, and inspire our vibrant volunteer network.
• Take a lead on the management of our digital asset bank, ensuring we have accurate information on usage, source, and retention for all digital assets at our disposal.
• Work with our fundraising team to develop our own peer-to-peer fundraising platform and promote participants raising vital funds for our work across multiple platforms.

Person specification

Experience

• Essential
  • Previous experience of using CMS systems, social media platforms, and image-editing software.
  • Previous experience of working in a digital content role for a charity
• Desirable
  • Previous experience working in a policing-related organisation.

Skills and abilities

• Essential
  • Excellent editorial skills with a sound understanding of writing for the web and engaging online audiences
  • Excellent time management skills
  • Solid experience of managing dynamic websites as the sole or main web editor
  • Ability to design, deliver and evaluate online content
  • Ability to work in a dynamic AGILE environment
• Desirable
  • Good analytical skills and abilities to interrogate information systems
  • Keen interest and knowledge of digital trends, passion for keeping up to date with the latest developments
  • Excellent knowledge of a range of platforms and software including social media platforms, content management systems, image-editing software etc.

Knowledge

• Essential
  • Your professional obligations under the code of fundraising practice
  • Your professional obligations under the Charity Digital Code
• Desirable
  • Your professional obligations under the DMA Code

Qualifications / Training

• Desirable
  • Evidence of CPD in digital marketing or communications
  • Certificate / Diploma in marketing and/or public relations

Additional

• Essential
  • Ability to work collaboratively and to support a skill sharing agenda
  • Be committed to upholding the high standards of professionalism and integrity required from someone working at Police Care UK
• Desirable
  • A full, clean driving licence and access to a car for business use

How to apply

Application is by email, with a CV and cover letter. Your submission should include how you meet the person specification, and demonstrate how you are able to fulfil the job description. This is the assessment criteria used.

Important dates

Closing date: 9th August 2019

Interview date: 16th August 2019 (please allow up to 90 minutes as there is an exercise and an interview)

Head of Communications, Online & Media
Index on Censorship

Time period: Full time
Location: London - office based
Hours: 5 days/week
Salary: £40,000 - £42,000

Index on Censorship, one of the world’s leading freedom of expression organisations, is looking for a Head of Comms, Online & Media to help support the organisation to grow its profile and coverage of freedom of expression. You will also edit and oversee the website. 

If you are brilliant at communicating information to a wide range of people and great at getting media coverage, then this could be the job for you. If you love to innovate and use online channels to reach different audiences in different ways, then we want to hear from you.

Index on Censorship is a London-based charity that campaigns on issues of censorship and supports those facing threats to their freedom of expression. The organisation, which turns 50 years old in 2022, is moving into an exciting phase of its development, with new projects launching in the United States and the UK.

Candidates must have the right to work in the UK.

Key Responsibilities

The Head of Comms, Online & Media will be responsible for revising and delivering the organisation’s communications strategy and have overall responsibility for:

- Development and implementation of our communications strategy, including devising a new social media strategy 
- Handling relationships with UK and international media
- Running the Index website, and editing its content, from video and audio to written articles
- Creating, editing and distributing external communications, including documents such as the weekly email newsletter, annual report, marketing materials and press releases as required
- Driving the process of reviewing and releasing press releases and statements written by colleagues and being a point of contact with the media
- Monitoring and reporting on Index on Censorship’s coverage in the media
- Website management (our website is based on a WordPress platform) and management of the relationship with the web design company where necessary
- Ensuring Index on Censorship is able to present freedom of expression and censorship issues in an accessible and current way for a variety of audiences 

You will also oversee production of video content and podcasts, in conjunction with other team members and will work closely with our magazine, advocacy and events staff.

You will line manage the Assistant Online Editor and also be responsible for relationships with any design, website and PR agencies as and when required.

Person Specification

Essential

- At least three years’ experience in a senior role within communications and media
- Ability to edit and produce professionally designed content for a variety of audiences
- Experienced at producing and overseeing digital communications including web and social media
- Ability to manage a website and oversee a social media strategy
- Confident working with media outlets, PR companies and journalists
- Interest in, and knowledge of, freedom of expression
- Knowledge of using WordPress and social media tools such as Tweetdeck

Desirable

- Experience with communications around human rights or freedom of expression
- Experience in not for profit, advocacy or campaigning organisations
- Experience managing staff within a small communications team
- Experience of working with content in multiple languages
- Management of a small budget
- Some knowledge of media law, particularly relating to online content
- Use of design software, such as Photoshop and InDesign

Index is committed to equal opportunities and welcomes applications from all sections of the community. This role is based in our office in London. You may be expected to work on some weekends and evenings during the year, but the role is mainly within office hours.

Closing date for applications: 12 noon on 9th October 2019

To apply for the role of Head of Communications, Online & Media, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Head of Communications, Head of Communications & Media, Senior Communications Manager, Head of Communications & Campaigns, Senior Campaign Manager, or Head of Marketing Communications. 

Are you looking to join small, friendly, Digital, IT and Communications Team at an exciting time of Digital Transformation? Do you have a strong technical ability and operational understanding of Web technologies and CRM processes?

A fantastic health charity is looking to recruit a Digital Project Executiv e on a 1-year fixed term contract (potential to extend) to support on all elements of their Digital Transformation Project.

The project plays a key part in the organisation's period of change; innovating the way they interact with members and stakeholders it covers UX research, data migration, development of a new CRM database and public facing website/s.

To be successful as a Digital Project Executive you will need:

* Experience working in a digital facing role, perhaps as a Website editor, Digital Marketing Assistant, Digital Project Coordinator or Digital Account Executive
* Ability to handle multiple projects simultaneously
* Ability to communicate effectively both internally and externally with all stakeholders
* Understanding of and passion for UX and design principles
* Experience or knowledge of digital transformation or web development projects
* To be collaborative, curious and solution orientated
* An eye for detail and excellent written and verbal communication skills as well as an understanding of 'writing for the web'
* Experience of engaging with users and delivering UX activity, turning user insight into real actions and solutions.

This is a real opportunity to contribute and help shape the future direction of the charity as part of their change and improvement agenda!

Applications are being considered on a rolling basis, so if you feel you have the right skillset please send over an up-to-date CV ASAP.
Please note, only successful candidates will be contacted with more information.

Specifications: Full Time, Permanent

Salary: Competitive

Location: London

Application Closing Date: 2nd October 2019 (12 Midnight at GMT)
 

This role is an exciting opportunity to use your experience as a Publishing Technology Manager to make a difference in the field of health care research. 

The Publishing Technology Manager will join Cochrane’s product team to oversee the management and development of the external publishing technology systems and vendors, including the editorial management system and production system.

The Publishing Technology Manager will work with the technology vendors, the Product Lead, Head of Review Production and Senior Editor (Publishing Operations) to ensure that Cochrane content is processed on time and to the desired specifications, and that any necessary development work or dependencies for new content types or workflows are captured and resolved.

We are looking for a self-motivated and highly organised individual who is able to work effectively and collaboratively with a diverse range of contacts across the world.  The successful candidate will also have:

• Educated to degree-level (or equivalent experience).
• Experience of production systems, typesetters and paginators within scientific publishing.
• Experience with web-based submission systems.
• Fluent in English (written and spoken).
• Excellent written and verbal communication skills.
• Proven ability to establish and maintain positive relationships with people and teams from a range of functional, professional, linguistic and cultural backgrounds.
• Demonstrable experience of holding people to account.
• Exceptional organisation skills and the ability to manage multiple projects at once.
• Theoretical and practical experience of change management.
• An understanding of how technology is affecting innovation within STM journal production and operations.

Cochrane is a global, independent network of health practitioners, researchers, patient advocates and others, responding to the challenge of making vast amounts of research evidence useful for informing decisions about health. We do this by synthesizing research findings to produce the best available evidence on what can work, what might harm and where more research is needed. Our work is recognised as the international gold standard for high quality, trusted information.

If you would like to apply for this position, please send a CV along with a supporting statement with “Publishing Technology Manager” in the subject line.  The supporting statement should indicate why you are applying for the post, and how far you meet the requirements for the post outlined in the job description using specific examples.  List your experience, achievements, knowledge, personal qualities, and skills which you feel are relevant to the post.

For further information, please download the full job description.

Deadline for applications: 2nd October 2019 (12 midnight GMT)

Interviews to be held on: (TBC)

Pennies is seeking a Marketing & Digital Executive to cover a period of maternity leave.  The role works closely with the Marketing & Communications Manager, and is line managed by the Head of Marketing & Communications. The Marketing & Digital Executive provides support to the marketing & communications team to achieve the charitable aims and organisational objectives, in particular increasing awareness of Pennies and sharing the impact of micro-donations. 

The Marketing & Digital Executive helps deliver the Pennies marketing & communications plan, with a focus on digital marketing channels and opportunities. They also provide support to the wider team to assist in delivering the business plan.

Duties & accountabilities

Digital

• Lead on the planning, creation and posting of content for digital channels, including website and social media.
• Maintaining and updating the digital content calendar.
• Helping raise Pennies’ social media profile, including exploring new online opportunities.
• Basic monitoring of digital channel performance analytics.

Website

• Writing copy, impact stories and other blog posts for the Pennies website.
• Uploading content and images for new and existing web pages.
• Using the website’s inbuilt search engine optimisation software and Google Analytics to analyse website performance.
• Identify improvements and editorial opportunities to improve website and boost SEO ranking.
• Provide general assistance with web development projects as and when they arise.

Events and awards

• Support Events Coordinator with creation of marketing materials for events and awards, including trade shows, conferences and Pennies own events.
• Planning digital comms opportunities relating to events and awards, engaging key internal and external stakeholders.

Marketing materials

• Creating content for and maintaining our charity impact stories library
• Maintaining a quote database, featuring quotes from supporters and partners, and identifying opportunities for new messages of support.
• Writing partner case studies.
• Providing content for and help to create presentations including quotes, images and case studies.
• Maintaining the Pennies “Pick and Mix” presentation slide deck, including updating statistical data, in conjunction with the Operations Team.
• Creation of bespoke marketing materials to support stakeholders, as part of in-house design team lead by Marketing & Communications Manager.
• Help with projects that support the wider team.

Communications

• Act as Editor of ‘Pennies Digest’, a weekly internal comms newsletter of team updates.
• Monitor, file and share Pennies media coverage.
• Monitor and share news related to prospective and current stakeholders.
• Respond to website enquiries as first port of call.
• Monitor relevant third party research, summarising results to share with full team for sales and marketing purposes.

Experience & qualifications

• Excellent oral and written communications skills including proofreading.
• Experience working in an office environment.
• Working knowledge of website CMS, in particular WordPress, or similar web content management system.
• Knowledge of Microsoft Office (in particular Excel and PowerPoint).
• Broad appreciation of different social media platforms.
• Basic knowledge of desktop publishing and creative design tools, e.g. Adobe Creative Cloud software.

Personal competencies

You should have:

• good creative judgment;
• the ability to relate to, negotiate with & influence others both internally and externally;
• a positive attitude and desire to contribute;
• the ability to identify and manage priorities;
• the ability to work effectively and with minimum supervision in a fast-paced professional environment with multiple tasks and deadlines; and
• the ability to demonstrate professionalism and confidence in all areas of accountability and when working with sensitive information.

Full time, Permanent

Grade EL, Salary £34,545 per annum                                                                     

Location: London

Close date:  4 October 2019

Interview date: TBC

The Royal College of General Practitioners is the ‘voice’ of general practice. As the professional membership body for family doctors we represent GPs on the issues that matter most to them – and their patients. We have an exceptionally high media profile and, over the last two years, have secured a record number of mentions in Parliament.

We are looking to recruit a highly-motivated colleague to join our PR and Corporate Communications Team to help us build on our success and take the College’s reputation to the next level, right across the UK. 

As Press and PR Officer you will be a part of the RCGP’s small but incredibly busy 24/7 Press Office, dealing with multiple queries from national and local journalists daily. You will use high levels of judgement to balance risk, raise the profile of the College across the UK and protect the reputation of both the College and the GP profession.

You will develop proactive media and social media strategies at both a local and national level – sourcing stories, pitching them to journalists and providing strategic advice to College spokespeople ahead of interviews. You will also source, write and produce articles for the College’s membership magazine GP Frontline and its supplements, which both go out to the RCGP’s 52,000 members.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions.

To apply please upload your CV and cover letter via the RCGP Vacancies page on our website.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                                                      ~ Great doctors great care ~

JOB PURPOSE

• To further raise the profile of the RCGP and increase national and regional media coverage across print, broadcast, online and social channels, in line with College campaign and policy priorities, to influence decision-makers and opinion-formers
• To pro-actively promote the work of the RCGP and respond quickly and sensitively to negative or critical news stories, using astute judgement to manage risk and limit potential damage to the reputation of the College at both a national and local level
• To draft high-quality media statements and press releases across a wide variety of complex clinical and policy issues
• To identify potential storylines about the work the College does regionally that can be developed into positive, pro-active media stories or articles for College publications in order to raise the RCGP’s profile at a local level
• To write and edit material for internal and external audiences, including the RCGP Chair’s weekly e-bulletin to members and the College’s quarterly membership magazine GP Frontline
• To provide strategic advice and briefings to senior spokespeople identifying and promoting key College policies, highlighting risks and ensuring that the RCGP communicates consistent messages
• To work with the Digital Team to further develop the RCGP’s social media strategy ensure that traditional and social media activities are joined up
• To provide a 24/7 out of hours media rota, including weekends and public holidays, with other colleagues in the team

KNOWLEDGE, SKILLS, EXPERIENCE AND ATTRIBUTES

Education

A Level English

Educated to degree level or equivalent

Knowledge and Experience

Previous experience in journalism, press office or media environment

Demonstrable track record in writing and editing newspapers or magazines (portfolio required)

Proven experience of running proactive public relations campaigns and crisis management

Experience of working in a national membership organisation, charity or similar organisation

Skills

Excellent verbal and written communication skills (evidence of published work - articles, speeches, reports and other material aimed at a wide range of target audiences)

Ability to work authoritatively, knowledgeably and confidently with journalists and senior College spokespeople and College members

Excellent news sense and ability to identify pro-active stories

Demonstrable experience of crisis management 

Resilience and ability to use own initiative, manage competing demands, prioritise workload and meet deadlines

Creativity and ability to manage projects from ideas stage to implementation

Good team player

Excellent attention to detail

Thorough understanding of current affairs and health agenda

Pleasant and approachable manner and ability to deal with people at all levels

Conscientious and reliable

Adopter Hub Digital Officer

Permanent, full time (37 hours per week)

Based in Reading

Salary in the range £25,083 - £30,656 per annum

PACT is a supportive and respectful place where people are genuinely passionate about delivering positive outcomes for children and their families.  We have been at the forefront of adoption services for over 60 years, working with local authorities across the country.

With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and are proud to support PACT adopters from the moment we meet and through the lifetime of each family’s adoption journey. We deliver this support in a wide and holistic range of services to meet the needs of our families; one of these is our flagship Adopter Hub.

The Adopter Hub is an online support service for adopters (both PACT and external) and practitioners which offers a suite of support packages including peer support via email and webchat adopter discussion forum, a range of resources using audio visual media, and eLearning.

PACT is looking for a Digital Officer to join The Adopter Hub team to assist in the smooth running of The Hub. This will involve researching and uploading online content including eLearning, videos and webinars. You will communicate with users though emails and surveys and support them with access to The Hub, answering enquiries and troubleshooting. Experience of working with Drupal, html, social media and editing audio-visual material is desirable.

This is a fantastic opportunity for a creative individual with excellent digital skills to join a team passionate to develop our support services.  You should be a strong IT professional and enjoy working in a team.

Interested?  Further details are available on our website.

Closing date:  noon, Monday 30th September 2019

Interviews: w/c 7th October 2019

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please

Communications Officer – Assets 

Salary: £26k pro rata (0.6 FTE/3 days 1 year contract)

Location: Reading

Closing Date: 29th September 2019

We eat with our eyes, so the saying goes.  In this role you’ll help people feast on our content in a way that inspires them to act. 

We need to share our stories with audiences across a range of channels and in a range of formats. Your role will be to curate our assets so we can find them and use them when needed, and make sure we’re keeping up with the demand for new assets. Broadly speaking this covers crafting film and photography briefs, booking our team of volunteers and freelancers who can deliver and then ensuring that the finished product is stored and used properly.  The same applies for materials production – you’ll keep an eye on quality, manage supplier relationships, make sure briefs meet requirements and help us deliver something compelling and engaging.

You’ll get involved across the board helping find the right images for supporters and campaigns and making sure the visuals we use match up to the words for the stories we are telling. and making sure others can find the images for themselves through our asset library, which you will look after for us.

In an ideal world you’ll have film editing experience for smaller quicker tasks and be able to craft and create quickly in Photoshop/Adobe Illustrator and Canva for smaller projects and reformatting.  A creative thinker with an eye for detail, you’ll balance your time on planning and delivery, chip in to help on campaigns, crafting web copy and, if you have the eye for it, proofreading and checking, too.

We’re a busy team in marketing and work closely with our colleagues in fundraising and wishgranting, you’ll need to remain calm under pressure and as some of our stories are emotional, have a high degree of emotional resilience.

Occasionally we will ask you to help out at some of our events which may be out of hours.

Hours: This role is a 1-year contract and 3 days per week (0.6 FTE).  We can agree this work pattern to suit the needs of the business and your commitments. As well as being part time, as an organisation, we offer agile working options

Working at Make-A-Wish UK is a rewarding place to work, every day you will be helping to make a difference granting life-changing wishes to seriously ill children.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An enhanced DBS disclosure will be requested where required.

Make-A-Wish is committed to attracting and recruiting diverse candidates as it’s important that our trustees, employees, ambassadors and volunteers reflect the communities we serve at every level within the organisation.

Please read the full Job Description before applying and apply ASAP as applications will be reviewed regularly with an aim for interviews to be held in late September / early October 2019.

To apply:

Please email your CV and covering letter including your response to the following two questions

Question 1. What can you bring to Make-A-Wish?

Question 2. Thinking about a time where you’ve have developed a successful relationship – please tell us know how you contributed to its success and what were the key elements in guiding and maintaining that relationship?

Salary: For the most experienced candidates we can offer a salary in excess of £35k

Working hours: Full time (35 hours per week)

Contract: Full-time, Permanent

Benefits: 32 days annual leave + bank holidays per year, flexi-time, flexi-working, career-average pension scheme, interest free season ticket loans and occasional working from home

Location: Central London (Baker Street)

*** No agencies or consultancies – we are looking for an experienced individual ***

We are looking for an experienced, adaptable, highly motivated and outcome-focused individual to join our small but business-critical digital and communications team at the Social Care Institute for Excellence (SCIE), an independent charity that produces informational resources, and provides training and consultancy services to the health and care workforce.

First and foremost, we are looking for the right type of individual, someone who is interested in the vision and values of the organisation, and translating this into digital outcomes.

Our digital presence, and in particular our main website is central to the business. It serves as an informational resource for the health and care workforce, disseminating best practice guidance, and is vital to marketing our commercial training and consultancy services.

We have invested heavily in our website, and are proud of our 2.8m users (4.1m sessions) per year, but know we need to focus our efforts more on maintaining and improving on these figures.

We believe content-is-king, and great digital content and resources are central to growing our reputation, reach and customer-base.

We are looking for a creative and deadline-focused digital content developer to:

• work with stakeholders to produce our practical and influential online resources for people who work in the health and social care sector.
• project manage the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
• manage, re-purpose and develop content for digital-based resources and services.
• design and implement digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
• build digital resources online, including using raw, hand-coded, HTML as part of the digital production process.

You will have at least three years’ commercial experience of managing, re-purposing and developing content for, and working on, high-profile, public-facing, content-rich websites or digital services. 

How to apply:

To show interest in this role, please click apply online and include the following details:

• full curriculum vitae (CV)
• covering letter explaining why you would be ideal for this role
• notice period in your current role

We will be operating a rolling recruitment programme, so you are urged to apply as soon as possible.

You may be asked to take a HTML test and/or attend an interview, which would take place at SCIE's offices in Baker Street, London.

Please make sure that you have enclosed all the relevant documents with your application.

SCIE is a Disability Confident Employer. We value diversity in our workforce and are committed to equal opportunities.

Role description:

Reports to: Publishing Manager

Accountable to: Head of Digital and Communications

Line manages: N/A

Job purpose:

1. Project manage the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
2. Manage, re-purpose and develop content for digital-based resources and services.
3. Designing, and implementing digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
4. Build digital resources online, including using raw, hand-coded, HTML as part of the digital production process.
5. Ensure that all digital-based products and services are developed in-line with SCIE’s strategic objectives.
6. Ensure that all work delivered is fit for purpose, usable and accessible, and in-line with key standards and legislation.

Main duties:

• Work within the Digital and Communications Team to project manage online resources to deadline and within budget
• Copyedit, proofread and design high-quality publications and digital resources, staying true to the SCIE brand
• Develop effective search engine optimised copy for the website
• Build practical and accessible web pages using raw, hand-coded, HTML
• Work with internal and external subject matter experts to develop our resources
• Manage agencies and external suppliers ensuring they deliver the agreed brief to quality, on time and within budget
• Offer content and design support to all areas of the organisation
• Ensure that digital-based resources adhere to the appropriate standards and legislation.
• Develop resources that are co-produced by people with lived experience of using health and social care services, respecting their knowledge and input
• Keep own professional expertise and knowledge up to date in order to make an informed contribution to the work of SCIE and other partner or client organisations.
• Other tasks as may be required, commensurate with the level of the post.

General duties:

1. To comply with SCIE’s policies and procedures, including equal opportunities and diversity, and to have a personal commitment towards their implementation.
2. To learn about the work of SCIE and other partner or client organisations.
3. To contribute to the development of service improvements through participation and involvement in team meetings, workshops, conferences and other groups.
4. To work flexibly and respond positively to changing business needs.
5.  A clear commitment to working with people who use services and carers in a sensitive and non-judgmental way to facilitate positive working relationships

Notes:

This job description describes the principal purpose and main elements of the job.  It is a guide to the nature of the main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule of tasks.

Person specification:

ESSENTIAL CRITERIA

Experience

• Minimum three years’ commercial experience of managing, re-purposing and developing content for digital-based resources and services.
• Minimum three years’ commercial experience of working on high-profile, public facing, content-rich websites or digital services.
• Extensive experience in designing, and implementing digital structures for content-rich non-digital publications, aiming to maximise the usability, accessibility and findability of our resources which are made fully available as HTML digital resources
• Extensive experience in using raw, hand-coded, HTML as part of the digital production process.
• Proven experience of developing engaging search engine optimised content
• Proven experience of developing audience-focused, fit-for-purpose content
• Experience of project managing the production of well-targeted publications, and digital resources, from inception to delivery, on time and within budget.
• Good copyediting and proofreading skills for both print and online resources
• Experience of managing external contractors (e.g. editors, designers, photographers, illustrators).
• Sound knowledge of, and self-supporting in a range of generic and specialist IT packages, including Microsoft Office (especially Microsoft Word), Content Management Systems, and version control systems.

Education/Knowledge

• Educated to degree level in a related subject or substantial equivalent experience.
• Aptitude, abilities and skills
• Excellent project management skills with ability to organise workloads, meet deadlines and manage conflicting priorities.
• Excellent written communication skills, including copywriting, editing and proofreading, with a commitment to communicating clearly and in plain English.
• Excellent oral communication and negotiation skills, with the ability to engage and influence others, and to present ideas clearly and persuasively.
• Understanding of the digital and publishing accessibility needs of a wide range of stakeholders, for example, of people with visual impairments, people with learning disabilities and so on.
• Understanding how to improve user experience through good web content design and structure
• Deep understanding of the importance of search engine optimised content
• Attention to detail in all your work.
• Willingness to learn new technologies and new ways of working
• Team-working skills.

Attitudes/Personal characteristics

• A clear understanding of, and commitment to, equal opportunities and diversity, integrity and a commitment to high standards of conduct.
• A demonstrable understanding of the importance of accessibility and usability in digital design and of the diverse needs and expectations of end users
• Ability to establish and maintain effective working relationships and act as a resource to other staff.
• Capacity to work flexibly and to adapt to changing priorities and work under pressure.

DESIRABLE CRITERIA

Experience

• Experience of styling digital resources using CSS
• Understanding web software, syntax and technologies
• Experience of building rich eLearning resources using tools like Adapt, Articulate or equivalent.
• Experience of web stat and user tracking analysis using tools like Google Analytics
• Experience of video or animation scripting, production and editing
• Experience of image manipulation
• Experience of developing publications for PDF and print distribution
• Experience at e-bulletin content design and development
• Working knowledge of design software like InDesign, Photoshop and Illustrator

Aptitude, abilities and skills

• Experience of using free high-quality content as part of a content strategy aimed at selling commercial resources and services

Education/Knowledge

• Knowledge and understanding of user and acceptance testing processes and methodologies.
• Knowledge and understanding of new media and social networking technologies
• Appropriate vocational qualification.
• Knowledge of the social care sector.