Website content manager jobs in Birmingham

Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.

We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme. 

You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.

About the role

• Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
• The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve. 
• You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.

Key responsibilities

• Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
• Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
• Act as key spokesperson and point of contact for universities and other stakeholders.
• Responsible for budget, risk and line management. 

What we’re looking for

• Proven track record of managing complex projects.
• Experience developing, maintaining and improving robust systems and processes.
• A rigorous approach to accuracy and quality control.
• Comfortable holding difficult conversations with stakeholders at all levels.
• A commitment to co-production, equality, anti-racism and an interest in mental health.

Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.

What you will gain

• The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
• Experience in a varied role with opportunities to learn and develop.
• A supportive and collaborative workplace culture that values wellbeing.
• Flexibility in how and where you work. 

How to apply
If this sounds like a good fit, we’d love to hear from you!

1. Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
2. Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications. 
3. Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. 
   1. Please refrain from including any identifying details in your application answers.
4. Upload your completed application form as a word document. 
   1. Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
5. Complete the Equality Monitoring Form.

Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.

This is a fantastic chance to join a small and friendly team working to improve health outcomes and reduced inequalities for all school-aged children, young people, their families and communities. You will provide day-to-day operational support and coordination across our core organisational functions.

Contract type: Freelance / self-employed
Rate of pay: £23 per hour
Hours: Approximately 20 hours per week
Location: Home-based (UK), with occasional meetings as required

The role is offered on a freelance basis with the opportunity to work remotely and flexibly throughout the week.

Advert closes on at 9am on Monday 16th March with online interviews planned for w/c 23rd March. We reserve the right to close this advert early.

Digital Change Manager 

• Reporting to: Digital Transformation Lead 

• Employment Status: permanent 28 hrs/week (flexible) 

• Location: Home based 

• Level: Managerial (Band 6) 

• Salary: £32,859 fte per annum plus excellent pension & benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development. 

You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects. 

We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by: 

1. Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
2. Developing the next generation of digitally accessible services 
3. Extending our in-house digital capability to support continuous delivery. 

Key accountabilities: 

• Support the Digital Transformation Lead to implement the charity’s digital strategy.

• Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.

• Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

• embed digital first principles and best practice. 

• Train, coach and mentor colleagues to be effective users of our CRM and website. 

• Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work. 

• Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards. 

• Assist in maintaining our data security standards compliance, participating in quality assurance activities. 

• Work collaboratively with our external digital and IT partners. 

Essential Criteria 

• Significant experience of website and CRM implementation and data/content management. 

• Good general knowledge and experience of organisational IT systems, including cloud and M365 applications. 

• Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly. 

• Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders. 

• Experience of working in a digital project/change environment. 

• Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables 

Desirable criteria 

• Experience of working in an organisation which uses agile development methodologies. 

• A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance. 

Digital Transformation Lead 

Reporting to: Chief Operating Officer 

Employment Status: Permanent, full-time/part-time (flexible) 

Location: Home-based 

Salary: £45k-£55k, plus excellent benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners. 

You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects. 

Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by: 

• Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey. 
• Developing the next generation of digitally accessible services. 
• Extending our inhouse digital capability to support continuous delivery. 

Key accountabilities 

• Lead the refinement and implementation of the charity’s digital strategy. 
• Lead a project team to successfully deliver change in line with the agreed project timeline. 
• Manage the governance and assurance framework for delivering our website and CRM digital transformation programme. 
• Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

1. Promote digitalfirst principles and best practice, and raise awareness of our work. 
2. Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring. 
3. Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work. 

• Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards. 
• Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards. 
• Manage our external digital and IT partners, including contracts and performance monitoring. 

Essential criteria 

• A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack. 
• Experience in successfully delivering digital change projects. 
• Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply. 
• Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences. 
• Experience working at a senior level to deliver change or implement strategy. 
• Ability to work under pressure and respond quickly to changing circumstances and tight timelines. 

Desirable criteria 

• Experience of working in an organisation that uses agile development methodologies. 
• A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance. 

The Administrator will play a key role in supporting the smooth and efficient running of the NVN’s operations. Working closely with the General Manager, they will manage day-to-day administration, membership communications, events logistics, and financial record-keeping.

They will help ensure that the NVN remains responsive, organised, and welcoming to its members and everyone.

Key Responsibilities: 

Administration and Coordination

- Support the General Manager with the day-to-day coordination of the NVN’s activities.

- Maintain accurate records, files, and databases (including membership and financial information).

- Prepare and circulate agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and general manager.

- Track progress on agreed actions and support efficient follow-up.

- Support the General Manager to manage and promote funding applications from the membership, such as the ARCH Levy Fund, bursary applications and the Event Subsidy Fund.

Membership and Communications

- Respond to member and public enquiries in a timely and professional manner.

- Manage membership renewals and maintain the membership database.

- Create and distribute newsletters.

- Maintain our social media presence and website content.

- Store NVN songbooks and send out when purchased.

- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).

- Website management (in liaison with website hosting company).

Finance and Record-Keeping

- Support basic financial administration including invoicing, payments, and expense tracking.

- Maintain up-to-date financial records in coordination with the General Manager and Treasurer.

- Maintain and store confidential documents and archives.

- Support the preparation of information for reporting and audits.

- Work with Xero (accounting software).

Global Acquisition Executive 

Remote | Full-time | Up to £30,000

Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia. We are on a historic journey to end bear bile farming and transform the lives of captive animals.

This is your chance to grow a global supporter community that creates real impact. Every new supporter you connect with expands our reach, strengthens campaigns, and brings us closer to a cruelty-free future.

We are looking for a Global Acquisition Officer to help attract new supporters through high-quality content that connects people to our mission and inspires action. Reporting to the Global Acquisition Manager, you’ll deliver multi-channel campaigns across global markets, including paid social, PPC and other digital channels. You’ll craft engaging digital content, design and optimise donation and landing pages, and track performance to continually improve results.

You’ll collaborate with teams across Individual Giving, Communications, Supporter Care, Data, Technology, and Insights and Programs to bring stories to life and run campaigns that motivate supporters to act. You’ll also contribute to wider Acquisition programs, from DRTV and cold mailing to digital lead generation.

This role is ideal for someone early in their digital fundraising or marketing career who is organised, analytical, and creative. You’ll thrive if you bring a data-driven approach with experience in testing and optimising campaigns and turning innovative ideas into measurable results.

If you have 1–2 years’ experience in digital fundraising, direct marketing, individual giving, or a similar role, and are excited by the chance to grow a supporter base that fuels campaigns with real-world impact, we’d love to hear from you.

Closing date: 13th March 2026

Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on on our website.

Love creating content that people actually stop to read, watch, and share?

As our Digital Content Producer, you’ll lead Urban Saints’ social media presence - crafting engaging, platform-native content that builds community and drives meaningful engagement. You’ll focus on short-form video and creative storytelling, while also supporting email and website content to ensure everything we share looks strong, consistent, and on brand.

You'll be responsible for:

• Social media and community engagement - creating and publishing engaging content across platforms and growing our social media communities.
• Digital content creation - creating graphics and digital assets in line with our brand guidelines and using design principles.
• Supporting digital channels - creating and sourcing engaging imagery for our website and external emails.
• Collaboration and delivery - working with other members of the Comms team to align with campaigns and priorities.

About You

We're looking for someone with professional experience of creating and managing social-first content with particular strength in Instagram and short-form video content. You'll be able to grow and develop digital communities, and be confident using Adobe Creative Suite. You are proactive, curious, and quick to spot opportunities. 

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Location

The role is home-based with travel as required. All full-time Urban Saints employees are required to attend two team residentials per year.

How to Apply

Please fill out our application form which you can find on our website. The closing date for applications is Friday 20 March at midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.

After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.

DBS Check

Due to the nature of this position, any offer of employment with Urban Saints will be subject to a satisfactory DBS check.

Communications Officer

Location: Home-based in the UK, within 90 minutes travel of Central London, with occasional national and international travel

Contract: 2 years with the possibility of extension dependent on continuation of funding.

Reporting to: Head of Communications

Salary: £30,000 to £35,000

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.

Overall purpose of role

As the WeProtect Global Alliance Communications Officer, you will:

Support the development and delivery of WeProtect Global Alliance’s communications and marketing activity, ensuring clear, consistent and engaging messaging that strengthens the Alliance’s visibility, credibility and impact globally.

Reporting to the Head of Communications, you will deliver high-quality digital, editorial and marketing outputs across multiple channels, including through our website, social media, newsletters, campaigns and events. You will also work collaboratively across the Secretariat to embed communications thinking into projects, policy work and member engagement.

A self-starter who is politically and culturally aware, you will be comfortable working in a small, remote Secretariat and across time zones. You will be highly organised, solutions-focused and detail-oriented, with a genuine commitment to child protection and to WeProtect Global Alliance’s mission and values.

 About WeProtect Global Alliance

Who we are

WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.

Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.

WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.

Our vision

A digital world free of child sexual exploitation and abuse

Our mission

To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.

What we do

We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.

Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.

With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.

Together, we’re creating lasting impact and building a future where every child is safe online.

 Job description

Key responsibilities

Communications planning & delivery

· Support the Head of Communications to implement the Alliance’s communications strategy.

· Contribute to communications planning and communications calendar for organisational priorities, including policy outputs, research, events and member initiatives.

· Ensure a consistent pipeline of integrated communications activities

· Ensure consistent messaging aligned with WeProtect Global Alliance’s brand, values and strategic objectives.

Digital channels & content management

· Maintain and update the Alliance’s website, ensuring content is accurate, accessible and up to date, including member resources and publications.

· Manage the Alliance’s social media channels, monitoring activity and working with the Members Team to ensure a steady stream of high-quality content.

· Draft, edit and publish blogs, news items and digital content for diverse global audiences.

Marketing, campaigns & engagement

· Support the delivery of digital marketing campaigns to promote Alliance initiatives, outputs and events.

· Develop project-specific communications plans in collaboration with colleagues to embed engagement and visibility.

· Promote Alliance members’ activities and successes, highlighting collaboration and collective impact.

Analytics, insight & reporting

· Track and analyse communications performance across channels, including website, social media and email.

· Use data to refine messaging, targeting and channel mix.

Media & external communications

· Support engagement with media and press, including drafting press materials and coordinating dissemination of Alliance outputs.

· Support the promotion of policy recommendations and research through owned and earned channels.

Member communications & collaboration

· Work with the Head of Members to integrate external communications with member engagement activity.

· Support delivery of member newsletters and targeted communications.

· Contribute content to member-only platforms and encourage discussion and participation.

Systems, data & process improvement

· Utilise communications tools such as content calendars, analytics dashboards and shared drives.

· Ensure GDPR-compliant data handling and document management.

· Support continuous improvement of communications processes and ways of working.

Governance & internal collaboration

· Prepare or contribute to briefings, summaries and communications materials for senior leaders and governance bodies.

· Contribute to annual planning, KPIs and impact measurement related to communications and engagement.

Expectations

Cross-Functional Operational Collaboration

Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.

Building an inclusive culture

Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.

Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.

Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.

Other

· To attend and contribute to meetings, training and other events as required.

· To actively participate in our supervision and appraisal process.

· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.

· To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.

· To use WeProtect Global Alliance resources responsibly.

Person specification

Essential criteria

Experience

· Significant professional experience in communications, marketing or digital engagement.

· Proven experience producing content for different audiences and across multiple channels.

· Experience managing websites (WordPress) and social media platforms in a professional context.

· Experience tracking, analysing and reporting on communications performance.

· Experience working autonomously in a fast-paced environment to deliver a broad range of communications activities.

Skills

· Excellent written and verbal communication skills, with strong editorial judgement.

· Outstanding organisation and time management, with the ability to manage competing deadlines.

· Digital confidence, including familiarity with content management systems and analytics tools.

· Commitment to safeguarding, child protection, EDI and ethical communications practice.

Knowledge

· Understanding of digital communications best practice.

· Familiarity with data protection (GDPR) and information governance in a communications context.

Other

· A willingness to travel and work unsocial hours (time in lieu can be claimed).

· Commitment to your own continuing professional and personal development.

· To uphold high standards of work, conduct and behaviour in line with WeProtect Global Alliance values.

Desirable criteria

· Experience using WordPress or other website content management systems.

· Experience creating or commissioning digital visual assets.

·  Experience working for or with a membership organisation.

Diversity, inclusion and equity

We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian and other ethnic minorities, disabled people and LGBTQ+ individuals.

The Royal Medical Foundation (RMF) supports doctors and their families during times of crisis. When illness, bereavement or unexpected hardship turns lives upside down, we provide compassionate support and practical financial help to restore stability and dignity.

We are seeking a Caseworker to join our small, friendly team and play a vital role in supporting members of the medical community through some of the most challenging moments of their lives.

About the role

As a Caseworker, you will work directly with doctors and their families who are experiencing financial hardship and significant life challenges. You will offer a listening ear, assess individual circumstances with care and sensitivity, and help people access the financial assistance and wider support they need.

This is a role for someone who is person-centred, combines empathy with professionalism, and who is comfortable handling sensitive conversations alongside detailed casework and financial administration.

About you

You are likely to have experience within the advice, charity, social care or grant-giving sectors, and bring a strong understanding of:

• Welfare benefits, financial assessments and holistic signposting to wider support
• Safeguarding and data protection
• Supporting people through crisis with compassion and respect

You will also have:

• Excellent listening and communication skills
• Strong organisational and administrative ability
• Confidence working independently in a homebased role
• Sound judgment, integrity and emotional resilience

Working with us

This is a homebased role, with occasional travel (including attendance at Epsom College in Surrey 2-4 times a year). Equipment will be provided and you will need a suitable private workspace, reliable internet and phone access.

We offer:

• Flexible, part-time working (32 hours per week, Monday–Friday)
• 25 days’ annual leave (pro rata) plus bank holidays
• Pension scheme via the Pensions Trust
• Private health care scheme
• Regular supervision, training and the support of a small, friendly team
• The opportunity to do work that genuinely changes lives

How to apply

The RMF is based at Epsom College in Surrey.  Epsom College is managing the recruitment process on behalf of the RMF, therefore candidates are asked to complete an application form, which can be found on the Epsom College website (see link below for 'Redirect to recruiter'). Applicants should refer to the Recruitment, Selection and Disclosure policy on the Epsom College website, the content of which also applies to RMF job applicants, as well as the Job Description and Person Specification. 

The RMF is an equal opportunities employer that believes in equal opportunities for all, celebrates, and welcomes diversity. 

Interviews will be scheduled between 23 and 26 March 2026 and will consist of a 45 minute online interview via Microsoft Teams, and a 30 minute written test.

Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)

Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.

Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.

We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.

Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.

We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.

If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.

Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on our website.

An excellent opportunity has arisen to join the Pancreatic Cancer Action team as our new Digital Marketing Lead! We’re looking for an experienced, data-driven digital marketer who is a creative thinker and keen to innovate and continually grow and develop our digital channels. As a small team, we need someone who thinks strategically and thrives with a hands-on, operational role.

Pancreatic Cancer Action is a national charity, dedicated to saving lives through early diagnosis. This post has a pivotal role to play in delivering our mission by increasing brand visibility, raising awareness amongst all our audiences and supporting the generation of income across the UK.

This exciting role will lead all our digital marketing channels and activities, with responsibility for delivering high-quality, creative and engaging content to our digital audiences. You will continually analyse and review channel and campaign performance, optimising content and developing activity as necessary.

Our new Digital Marketing Lead needs to be proficient in website management and development, managing social media marketing, content marketing, email marketing, with a big emphasis on delivering results through paid media, SEO, SEM, and PPC.

This is a fantastic opportunity to become part of a small but dynamic and fun team, really making a difference to an expanding charity.

Main responsibilities

• Lead all our digital marketing channels and activities with responsibility for delivering high-quality, creative and engaging content to our digital audiences.
• Communicate Pancreatic Cancer Action’s strategic objectives - and all the activities that underpin them - to UK audiences. These include:
  • Raising public awareness and knowledge of pancreatic cancer and its symptoms.
  • Education, awareness and training for the medical and healthcare communities.
  • Funding research specifically into early diagnosis of pancreatic cancer.
  • Providing high-quality health information and publications.
• Manage, develop and update the Pancreatic Cancer Action website. You will also oversee the ongoing technical management of our website (alongside our external agency).
• You will deliver results through paid media advertising, SEO, SEO, SEM, and PPC.
• Contribute to the creation and implementation of a digital and social media strategy.
• You will support Pancreatic Cancer Action’s mission by increasing brand visibility, raising awareness amongst all of our audiences and supporting the generation of income across the UK.
• You will continually analyse and review channel and campaign performance, optimising content and developing activity as necessary.
• You will lead our social media marketing, content marketing, email marketing, website management and development.
• Be responsible for designing and creating engaging and relevant content for all our channels.
• Monitor the financial spend of agreed areas of responsibility, working within agreed budgets.

Website management

• Manage, develop and update the Pancreatic Cancer Action website.
• Working alongside our external agency, you will oversee the ongoing technical management of our website. Having Django CMS experience would be an advantage.
• You will ensure compliance with best practice and focus on continually improving users’ experience.
• Ensure Pancreatic Cancer Action benefits from integrating our CRM and other software into the website.
• Ensure that content is regularly reviewed and updated, and new content is added to the site regularly (blogs, news etc.).

SEO

• Develop and implement SEO strategies to improve organic search rankings and drive website traffic.
• Conduct keyword research, on-page optimisation and technical SEO audits.
• Monitor, analyse and report on SEO performance.

Paid Media

• This is a vital and rapidly growing area for the charity, and this role will manage all paid-for digital marketing, including lead generation and acquisition (Meta, Google, etc.).
• Create advertising campaigns and ensure effective tracking, monitoring, improvements, evaluation, and reporting of campaigns.
• Oversee our Google Ads grant (PPC) and (CRO) Google Tag Manager.
• Manage our main Google Ads account and launch Search, Display, and YouTube advertising for our digital-first Pancreatic Cancer Awareness Month campaign.
• Deliver detailed advertising reporting using Looker Studio or other similar digital dashboards.

Digital content

• Manage and maintain the content calendar, including planning and scheduling content that aligns to both Pancreatic Cancer Action and project objectives.
• Create and manage the sourcing of high-quality content for blogs, website pages, social media posts, email content and for all other digital channels.
• Write, edit and proofread content to ensure clarity, accuracy, and alignment to Pancreatic Cancer Action’s Text and Brand Guidelines.
• Create engaging design assets for use across all digital channels, including video and animation.
• Responsibility for pixels and unique identifiers for analytics.

Social media

• Work with the Head of Marketing and Communications to develop a social media strategy and set goals to increase brand awareness and engagement.
• To be responsible for all Pancreatic Cancer Action social media channels, including design and content development, scheduling, optimising, and reporting.
• Work with our Marketing and Communications Executive to manage social media channels on a day-to day-basis, engaging with Pancreatic Cancer Action audiences by responding to comments and queries and being proactive to find out more and nurture relationships.
• Plan social media campaigns in line with other marketing and communications or charity-wide activities.
• Use social media analytics to generate regular reports, using results to inform future day-to-day work and campaigns.
• Spot social media trends and industry best practice, advising on best social media content, tactics, and new technologies.
• Form relationships with key social media influencers to help grow our reach.

Email marketing

• Create and distribute monthly e-newsletters to Pancreatic Cancer Action segmented subscribers.
• Create and distribute email campaigns to segmented audiences.
• Develop email schedules for awareness and acquisition campaigns.
• Create and manage automated email sequences.
• Segment email lists and ensure personalised messaging for targeted audiences.
• Support ongoing CRM project work to ensure we maximise the data held and its ability to drive campaign and activity success.

Working as part of a team

• Be an integral part of the Marketing and Communications team, including a Marketing and Communications Executive, a PR and Communications Lead and the Head of Marketing and Communications.
• Support the Marketing and Communications team and help cover their areas when needed.
• Provide Digital Marketing expertise to the whole PCA team.

Other duties

• Be a brand ambassador, providing advice on the consistent use of Pancreatic Cancer Action’s brand.
• Travel across the UK to attend meetings, events and activities when needed.
• Deputise for the Head of Marketing and Communications when needed.
• Any other duty that the Head of Marketing and Communication considers appropriate.

While every effort has been made to outline all the main duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail.

*** Shortlisting will be aligned to the Person Specification for this role. Please ensure you read the supporting document ***

Hours of Work: 35 hours per week

Reports to: Head of Marketing and Communications

Salary: £30,000 - £32,000, dependent on experience

Location: Home-based
 

Closing Date: Sunday 8th March 2026 (midnight)

Interview Date: Wednesday 18th March 2026

What we're building

Level Water exists to solve a problem that shouldn’t exist: too many disabled children are still missing out on high-quality swimming lessons. 

Last year, our swimmers raised over £1m. This year we’ve sold out events in minutes and want to double the fundraising. We’re on the path to exponential growth and we need someone who can help us get there.

We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own our events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. Our events are uniquely profitable, and we reinvest in quality and growth. 

We've just brought in a new Fundraising Director, and this Marketing role is a cornerstone of the team we're building. If you want to help define how a modern charity grows and does marketing, this is your chance.

The opportunity

This isn't a "post on social and send a newsletter" role. This is a “build something exceptional, then grow it” role. Marketing is at the heart of our flywheel, which means you’ll be integral to everything we are doing at Level Water. 

You'll own marketing strategy and execution across our entire operation: our iconic events, our life-changing swimming programmes, and our reputation as a charity. You'll drive growth, tell stories that matter, and build genuine communities that scale.

You'll have the freedom to experiment. Want to test a new channel? Launch a content series? Build a creator programme? Run paid campaigns that actually convert? Brilliant. Build the business case and let's do it.

You'll work with real impact. Children with disabilities are learning to swim because of us. Families are transformed by our lessons. Volunteers and incredible teachers make it happen. These are stories that deserve to be told brilliantly, and you'll be the one telling them.

This role is 80% growth and 20% impact storytelling, but the two are inseparable. We’re product-led and we launch and test often. Great stories fuel growth. Growth creates more stories. You'll understand that tension and thrive in it.

You'll work closely with our Fundraising Director and CEO to scale marketing as our most powerful growth lever. You'll also manage a network of brilliant freelancers (photographers, videographers, copywriters, designers) to help you execute at the highest level.

And you'll grow with us. We're scaling fast, and we need people who can scale with us. 

This is a mission-critical role in driving Level Water's growth. Every event you sell out, every story you tell, every audience you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher.

Marketing at Level Water isn’t just about selling events - it’s a core delivery mechanism in our Theory of Change. This role exists to move the levers that unlock more lessons, faster progression, stronger outcomes, and a sustainable income engine that funds it all.

This is the most exciting marketing job in the charity sector for the right person.

What you'll actually do

This role owns marketing as a growth engine. You'll set strategy, drive execution across multiple channels, and be accountable for how marketing translates into event sign-ups, fundraising growth, profile, and impact. You'll work closely with the Fundraising Director to shape priorities, influence decisions, and build something that scales.

Drive growth marketing that converts

• Own end-to-end marketing for our events portfolio: from launch campaigns to sell-out.

• Build and execute multi-channel campaigns across social, email, paid ads, PR, partnerships, and whatever else works.

• Test everything. Audiences, messages, creative, channels. Find what works, double down, and scale it.

• Use data to spot opportunities: which channels are converting? Where are we leaving growth on the table? What could we do differently?

• Manage our digital advertising and paid social strategy with a ruthless focus on ROI.

• Grow our email database and social audiences with intent, not just for vanity metrics.

• Be trusted to repeatedly turn £1 into £5 or £10. 

• Define and unleash our audiences: help them share their stories in a way that turns experiences into future sales, and makes everything that Level Water does easier.

• Build and manage our captain and ambassador programmes as genuine growth engines - nurturing relationships, setting expectations, and turning influence into measurable impact.

• Proactively convert interest into action. This includes direct outreach (e.g. picking up the phone to captains, engaging top fundraisers, activating ambassadors) to ensure intent turns into ticket sales and fundraising.

Tell stories that build belief

• Find, shape, and share the stories that show our impact: the children, the families, the teachers, the moments that matter.

• Build and curate a library of content (video, photography, case studies, testimonials) that we can use everywhere.

• Work with freelance photographers and videographers to capture our events and programmes at their best.

• Create content that our supporters, partners, and prospects actually want to engage with, not just content that ticks a box.

• Manage our website (fundraising, events, and programmes pages) to ensure it's always up to date, compelling, and optimised for conversion.

• Ensure our impact reporting to donors is rich with content about our work.

• Use storytelling internally to build shared understanding, momentum and belief across the charity as we scale.

Build our profile and partnerships

• Position Level Water as a leader in accessible swimming and outdoor challenge events.

• Build and leverage relationships with press, influencers, local authorities, and stakeholders.

• Identify partnership and sponsorship opportunities that align with our mission and drive growth.

• Amplify examples of inclusion within our pools, making them known and also making inclusive practice visible.

• Promote our swimming pool partners and recognise their contribution to our work.

Manage, measure, and improve

• Own the marketing budget and get maximum value from every pound spent.

• Manage our freelance network: scope projects, review proposals, and ensure quality work on time and on budget.

• Report regularly on what's working and what's not: campaign performance, audience growth, conversion rates, ROI.

• Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt?

Who we're looking for

We care much more about how you work than where you've worked. You don't need charity sector experience .

People who thrive here have:

• Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do.

• A commercial approach. You think in terms of audiences, funnels, conversion, and scale. You understand what drives growth and you know how to execute it.

• Copywriting chops. You can really write. Headlines that stop the scroll. Emails people actually read. Stories that land. You know that words matter.

• A data brain. You can look at campaign performance and spot the story. You know that "CTR is up 18%" means something, and you know how to act on it.

• A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing.

• Creative thinking. You generate ideas. You see opportunities others miss. You're not afraid to try something different.

• Organisation. Strong attention to detail, with the ability to run 12 products, 40 email journeys and 100 web pages without dropping anything.

• An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it?

Bonus points if:

• You've worked in a startup, scale-up, or high-growth environment.

• You've built audiences from scratch or scaled marketing profitably.

• You've led paid campaigns that actually delivered ROI.

• You've worked across multiple channels and understand how they work together.

• You love being outdoors (swimming, hiking, wild camping, anything that gets you outside). 

Why Level Water?

Our values: Bold, Driven, Personal, and Joyful are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about impact, and help create marketing that feels genuinely joyful to be part of.

Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better.

Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here.

Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do.

Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll help tell stories that change lives. You'll be part of creating something people remember forever.

Practical details

• Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice.

• You'll attend weekend events throughout the summer (with time off in lieu).

• Salary: £30k–£45k depending on experience.

How to apply

We want to hear from you in whatever way best shows us who you are and how you think.

Get creative. It’s a marketing job so sell us on your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are.

Here's what we'd love to know:

1. How you'd approach marketing growth:
Imagine we want to double sign-ups for one of our summer events (currently sitting at 500 swimmers). Walk us through your approach: which channels would you use, what would your messaging be, how would you measure success, and what would you test first?

2. What excites you about this role:
Tell us why this opportunity appeals to you specifically.

3. Something you're proud of:
Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen.

Before you apply

If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat.​

Deadline

20th March 2026

We're excited to meet you. Let's build something brilliant together.

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.  This new role offers an excellent opportunity to develop a range of communications skills and experience in a small friendly team in a mission organisation context.

We are looking for a confident and creative communicator with a shared passion for mission, as well as at least 2 years relevant experience in a communications role.

You will have excellent communication and organisational skills, be able to prioritise tasks and present information in front of groups of people.

The role includes;

· Creating Interserve’s regular internal and external email communications

· Managing day-to-day social media presence, ensuring content grows engagement and reaches key        audiences.

· Creating digital content in co-operation with the Communications and Prayer Co-ordinator

· Co-ordinating the regular giving and legacy fundraising programmes with the Communications Manager

· Organising, planning and implementing fundraising events in co-operation with the Communications  Manager

The role is hybrid, with a mix of time spent in our Birmingham National Office and working from home.  The salary is £33,050 for full time hours.  This role has an occupational requirement.  All applicants should have the right to work permanently in the UK and should be aware that a DBS check will be undertaken at offer of employment.

Further details can be found on our website.  Please submit your CV, covering letter and completed application form.

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers

Our vision

At Rees Foundation, we believe that everyone with care experience should have the same life chances as anyone else.

We work alongside care experienced people to provide practical support, build community, and create opportunities so that individuals can move forward with confidence, connection, and hope.

Our communications and marketing are rooted in authenticity, respect, and lived experience. We aim to amplify real voices, build understanding, and inspire support for the work we do together.

Overall purpose of the role

The Marketing and Communications Manager leads the charity’s strategic communications and marketing activity, ensuring that our voice, values, and impact are clearly and consistently communicated.

The post holder will be responsible for shaping and delivering an integrated marketing and communications strategy that supports service engagement, fundraising, partnerships, and organisational growth. The role involves balancing and prioritising communications across a range of projects, services, partnerships, and campaigns, ensuring the charity’s overall message remains clear, consistent, and impactful.

They will play a key role in helping the charity extend its reach and connect with more care experienced people across the UK. The role requires a proactive, creative, and visionary approach, identifying new opportunities, audiences, and platforms, and ensuring that the charity’s projects and services are visible, accessible, and relevant to those who need them most.

Working closely with colleagues across the organisation, the role will oversee the planning and delivery of campaigns, digital engagement, content, and brand development, while line managing the Marketing Executive and supporting a positive, collaborative culture. As part of a small, collaborative team, the post holder will combine strategic leadership with hands on involvement in the development of key marketing materials and campaigns where appropriate.

Key responsibilities

Strategic leadership

• Lead the development and delivery of an integrated marketing and communications strategy aligned with the charity’s vision, values, and strategic priorities.
• Provide strategic advice to senior leadership on marketing, communications, and brand positioning.
• Ensure all communications reflect the charity’s tone of voice, values, and lived experience approach.
• Contribute to organisational planning and support the delivery of strategic programmes and campaigns.
• Prioritise and coordinate marketing activity across multiple programmes, campaigns, and audiences, ensuring resources are used effectively and key organisational priorities are reflected.

Team leadership and management

• Line manage and support the Marketing Executive, providing regular supervision, guidance, and development.
• Allocate and prioritise work across the marketing function.
• Foster a positive, supportive, and collaborative team culture.
• Encourage creativity, initiative, and continuous improvement.
• Work alongside the Marketing Executive as part of a small, practical team, contributing directly to marketing outputs as required.

Reach, engagement, and innovation

• Proactively identify opportunities to extend the charity’s reach to more care experienced people across different regions and communities.
• Work closely with service teams to ensure projects and services are clearly communicated, accessible, and visible to those who may benefit.
• Develop innovative and creative approaches to engagement, particularly for harder to reach audiences.
• Test new channels, formats, and campaigns to increase awareness, participation, and community connection.
• Support the growth of the charity’s community of care experienced people, volunteers, ambassadors, and partners.
• Ensure communications are inclusive, trauma informed, and grounded in lived experience.

Campaigns and content

• Plan and deliver integrated marketing campaigns across digital, print, and events, taking a hands on role in content and material development where appropriate.
• Lead and contribute directly to the creation of engaging, accessible, and trauma informed content.
• Ensure consistent messaging across all channels, including website, social media, email, and printed materials.
• Support programme teams to promote services, events, and impact.
• Take a proactive approach to promoting each of the charity’s core projects and services, ensuring they reach the right audiences at the right time.
• Work with teams and care experienced contributors to develop compelling stories that demonstrate impact and encourage engagement.

Digital and audience engagement

• Oversee the charity’s digital presence, including website, social media, and email platforms.
• Ensure content is accessible, inclusive, and aligned with the needs of different audiences.
• Monitor engagement and audience growth, using insight to inform future activity.

Fundraising and partnerships

• Work closely with the fundraising team to support donor, corporate, and grant related communications.
• Develop materials that demonstrate impact and inspire support.
• Support the promotion of partnerships, campaigns, and corporate engagement.
• Identify and maximise PR and media opportunities.

Impact, data, and reporting

• Develop and monitor key performance indicators for marketing and communications activity.
• Use data and insight to shape campaigns, messaging, and audience engagement.
• Provide regular reports to senior leadership on performance, impact, and learning.

Brand and external profile

• Act as a guardian of the Rees Foundation brand, ensuring consistency and quality across all communications.
• Build and maintain relationships with media, partners, and sector networks.
• Support ambassador, volunteer, and lived experience storytelling initiatives.

Financial and operational responsibilities

• Manage the marketing budget effectively, ensuring value for money.
• Work with external suppliers, designers, and agencies where required.
• Ensure all communications comply with relevant policies, including safeguarding, data protection, and equality, diversity, and inclusion.

General responsibilities

• Work in a flexible and collaborative way to support the team.
• Uphold the charity’s values in all aspects of work.
• Participate in training, supervision, and organisational development activities.
• Undertake other reasonable duties as required.

Person specification

Essential

Experience

• Experience in a marketing or communications role, with strategic planning responsibilities.
• Experience managing or supervising staff, volunteers, or contractors.
• Experience delivering integrated digital and offline campaigns.
• Experience working across multiple stakeholders or projects.
• Experience working in a complex or multi service organisation, balancing communications across different projects, audiences, or funding streams.

Knowledge and skills

• Strong understanding of digital marketing, social media, and audience engagement.
• Excellent written and verbal communication skills.
• Ability to translate complex or sensitive information into accessible, engaging content.
• Strong organisational and project management skills.

Personal qualities

• Values led and committed to the charity’s mission.
• Collaborative and supportive leadership style.
• Creative, proactive, and solutions focused.
• Visionary, with the ability to spot opportunities and turn ideas into practical campaigns.
• Passionate about extending the charity’s reach and ensuring more care experienced people can access support.
• Able to manage competing demands across a range of programmes, campaigns, and stakeholders, maintaining clarity, focus, and impact.

Desirable

• Experience in the charity, social care, or youth sector.
• Experience supporting fundraising or corporate partnerships.
• Experience working with lived experience voices or co production.
• Knowledge of accessibility and trauma informed communications.