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About us
The Lucy Faithfull Foundation is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
This is a strategic and hands-on role in our fast-paced, collaborative communications and advocacy team. You’ll lead the charity’s digital presence, overseeing our websites, paid media, and digital projects, to ensure they drive reach, engagement, and measurable impact.
You’ll manage relationships with external developers and agencies, lead on the digital strategy and performance, and support colleagues across the organisation to improve our digital presence.
This role is central to delivering our mission to prevent child sexual abuse.
You’ll be energetic, proactive and innovative, with a strong track record in managing websites and be confident in gathering and using data and analytics to evaluate and improve performance.
You’ll also be comfortable working across multiple projects and with a range of stakeholders - from internal teams to external agencies.
Here are some of the skills and experience we’re looking for:
• Experience managing websites.
• Strong understanding of SEO, UX and accessibility principles.
• Confident using analytics platforms to report performance and influence decisions.
• Excellent project management and communication skills.
• Comfortable working on sensitive topics.
• Experience in content design and optimising user journeys.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline - please download the job pack for more information.
An application form and equal opportunities form are included in the job pack. We look forward to receiving your completed documents by 8th July 2026 at 9:00am. Please download the job pack for more information on how to apply.
Please avoid using AI-generated responses as these will automatically be discarded – we want to hear from the real you. Please note that only applications with all sections completed will be reviewed during shortlisting.
Stage 1 interviews are being held on 27th and 28th July 2026 via Microsoft Teams and Stage 2 interviews being held on 12th August 2026 in person.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
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Registered Charity
101 - 500
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Thank you!
As our Website Manager, you’ll help accelerate our work by championing the use of our website as a key channel in The Charity. You’ll lead on development and optimisation so that it can support acquisition, engagement, conversion and retention of users across Fundraising, Support, Policy and Research. Overseeing the work of a small team, you'll manage a programme of user experience and conversion rate optimisation work, plan and analyse user journeys and web personalisation, and devise and execute our SEO strategy. Your friendly personality will enable you to build strong relationships with your colleagues across The Charity so you can work together to ensure our content and user experience are well optimised and delivering those all-important results. You’ll be a valued member of our Marketing team, made up of technical experts who make sure all our community receive the very best experience and support.
WHO WE'RE LOOKING FOR:
A skilled communicator, with strong project management skills, you’ll be the trusted voice of the website across the Charity. Your in-depth experience of developing and optimising a website using evidence from multiple sources, including Google Analytics (GA4), Google Tag Manager, server side tracking and audience/UX research will enable you to thrive in this role. You’ll feel at home working with our wonderful team of marketers, fundraisers and other content owners to define development requirements, and enjoy working with technical experts (in and out of house) to implement those requirements. With a creative mind and the ability to think outside the box, you’ll understand what it takes to deliver success and be passionate about doing so. Your natural curiosity will inspire you to develop your skills, enabling you to keep us at the forefront of new technologies, and ways to improve UX and SEO.
KEY ACCOUNTABILITIES:
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Strategic development of our websites to fulfil The Charity’s needs and objectives
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Use a range of tools and platforms to perform regular analysis of website performance, producing reports and using key insights to improve user experience, conversion rates, and influence wider activity
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Own the website KPIs, reporting regularly against them and providing insight on what success looks like and how we achieve it
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Work across The Charity to develop website elements of multichannel user journeys and campaigns to convert and retain users from key priority audiences
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Develop, manage and oversee an SEO and link building strategy that improves website health and attracts relevant traffic in order to support user acquisition targets
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Use website personalisation and multivariant testing plans to improve conversion rates
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Work with our marketing, social media and journey/automation teams to ensure an integrated channel approach
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Work collaboratively with other teams to train on content delivery best practice – including the use of WordPress
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Lead on management of external partners and agencies – translating internal requirements into actionable briefs
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Be the day-to-day contact for all agency liaison, overseeing scheduled retainer time or projects and prioritising work as required to meet organisational needs
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Work with the Development team to ensure our websites and microsites are fully integrated with Salesforce CRM
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Review new technologies and keep The Charity at the forefront of developments in digital support
Registered Charity
51 - 100
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.
The client requests no contact from agencies or media sales.
Thank you!
Are you a digital product leader who enjoys balancing strategy with delivery, user needs with organisational priorities, and long-term vision with day-to-day execution?
Great Ormond Street Hospital Charity is looking for a Senior Website Manager to lead the evolution of one of our most important digital products. Our website is much more than a website - it is where supporters discover our work, fundraisers find inspiration, donors take action, and people learn about the difference their support makes to seriously ill children and their families.
This is a high-profile role sitting within our Performance Marketing and Digital Engagement team, with responsibility for shaping the future of the charity’s digital experience. We’re looking for someone who can think strategically about where we need to go, while also being comfortable rolling up their sleeves to help make it happen.
You’ll lead the website product roadmap, drive continuous improvement across supporter journeys and work across a wide range of teams including Fundraising, Marketing, Communications, Technology, Data and external partners. Success in this role comes from being able to flex between strategic planning, stakeholder management, product ownership, user experience, optimisation and delivery.
No two days are likely to look the same. One day you might be facilitating roadmap discussions with senior stakeholders, the next analysing user behaviour, shaping an SEO strategy, reviewing backlog priorities with developers or testing new approaches to improve conversion and supporter engagement.
We’re looking for someone who enjoys bringing people together around a shared vision, navigating complexity and making confident decisions based on evidence, user needs and organisational priorities. Someone who can challenge constructively, build consensus and help teams focus on what will create the greatest value for our supporters and the organisation.
Salary
The salary for this role is £51,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Note – this job is known internally as Senior Product Manager – Website.
Key Responsibilities
- Lead the strategic vision, roadmap and ongoing development of the charity website, ensuring it supports supporter needs, fundraising objectives and organisational priorities.
- Own the website product backlog, balancing long-term improvements, business priorities, technical considerations and user experience enhancements.
- Work closely with Technology teams, developers, analysts, content specialists and external partners to scope, prioritise and deliver digital improvements through agile ways of working.
- Champion a user-centred approach, using insight, research, testing and data to improve supporter journeys and digital experiences.
- Lead website optimisation activity, including experimentation, A/B testing, user research and conversion improvement initiatives.
- Drive the GOSH’s SEO strategy, ensuring content and technical improvements support sustainable growth and discoverability.
- Build strong relationships across Fundraising, Communications, Marketing and Technology teams, helping align priorities and bring stakeholders together around shared goals.
- Translate organisational needs and supporter insight into clear product outcomes, user stories and prioritised delivery plans.
- Manage website performance, governance, accessibility and compliance, ensuring the platform remains secure, effective and fit for purpose.
- Lead and develop a small team while building digital capability across the organisation through guidance, training and best practice.
Skills, Knowledge and Expertise
- Significant experience managing websites, digital products or digital platforms in a complex environment.
- Strong product management experience, including roadmap development, backlog management and prioritisation.
- Experience working across multiple teams and stakeholder groups, with excellent relationship-building and influencing skills.
- Strong understanding of user-centred design, digital optimisation and supporter or customer journey development.
- Experience using analytics, user research and insight to inform decisions and improve performance.
- Strong SEO knowledge and experience developing strategies that drive growth and visibility.
- Experience working with software engineers, technology teams and external suppliers to deliver digital products and improvements.
- Ability to move comfortably between strategic thinking and hands-on delivery, adapting to changing priorities and organisational needs.
- Strong communication skills, with the ability to translate complex information for technical and non-technical audiences.
- Experience leading and developing teams, creating a collaborative and high-performing environment.
This is a varied and high-impact role where you’ll help shape how people experience GOSH Charity online—from the first moment they discover us to the actions they take to support seriously ill children and their families.
You’ll have the opportunity to influence strategy, lead digital transformation, improve supporter experiences and work with a wide range of talented colleagues across the organisation. If you enjoy solving problems, bringing people together and creating digital experiences that make a difference, we’d love to hear from you.
Registered Charity
101 - 500
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.