Welcome team supervisor jobs

Join Our Team: Duty Manager

We’re excited to welcome a new Duty Manager at our Anderton Boat Lift Visitor Centre.

Navigate your future and lock in your career as we keep our canals open and alive. 

Working Hours & Location 

This role follows a 37 hours, over a 7 day working pattern. This is a site-based role at Anderton Boat Lift, CW9 6FW.

Working across our visitor attraction, the Duty Manager will be responsible for the safe and efficient operation at Anderton Boat Lift, alongside leading and motivating a team to deliver outstanding customer service. The team will support this through engaging activity participation, the sale of goods and services, and the upkeep of a high‑quality environment for all visitors.

The Duty Manager will champion the Trust’s values, both personally and through your team, helping to create an exceptional visitor experience. In this role, you will actively contribute to increasing revenue, enhancing customer satisfaction, and ensuring our sites remain welcoming and enjoyable places to visit.

Key Responsibilities

• Manage a team or teams of staff/ volunteers delivering a safe environment and excellent customer service; for example in maintenance, retail, catering or operation of trip boats/ other.
• Adoption of required emergency, safety, operational, financial, other processes appropriate to tasks. Plan and implement safe working procedures - creation of risk assessments and method statements, in line with the Trust’s Health and Safety Policy and standards.
• Customers dealt with to expected standards of courtesy and care; resolve concerns/ complaints.
• Deliver targeted business plan objectives for services, projects, events, maintenance to planned expenditure budgets, regularly reporting on the same. Assist with identifying future priorities/ business planning and budgetary planning.
• Maintain high standards of cleanliness and safety at the site. Identify maintenance requirements and prioritisation. Instigate local maintenance tasks where required; liaise with other operational teams, contractors the Trust management structures as necessary for the execution of works
• Coach, develop and support the team performance for required measures, including customer satisfaction and other service standards. Report on the same.
• Plan and lead volunteers undertaking tasks ensuring the application of Trust procedures and the provision of a safe working environment for volunteers, and a satisfying volunteer experience.
• Recruitment and retention of staff and volunteers to assist with the running of the attractions, ensuring staff and volunteer satisfaction is high and their duties are rewarding.

About you

You’re an experienced and confident team leader who can motivate staff and volunteers to deliver a safe, welcoming and high‑quality visitor experience. You understand operational and safety procedures and can produce risk assessments and method statements when needed.

You handle customer enquiries and complaints professionally, and you’re comfortable delivering services and projects to agreed targets and budgets. You maintain high standards of cleanliness and safety, identifying and coordinating maintenance needs promptly.

You support, coach and develop your team, using performance measures and customer feedback to drive improvement. You also enjoy working with volunteers, ensuring they feel valued, supported and engaged.

Skills & Qualifications 

• HND or Degree in relevant discipline or proven experience in a similar role
• Relevant occupational qualifications in disciplines for bespoke tasks, for example food hygiene.
• Customer service training qualification – Welcome Host or equivalent
• Valid driving licence appropriate to vehicle for specific roles
• Trust minimum safety learning standards
• Appropriate qualification in safety management, relevant to team discipline – NVQ level 3 Safety Management/NEBOSH General certificate
• Proven experience in a customer facing relevant to the task required.
• Previous retail/catering experience - Desirable
• Proven experience in direct sales, handling cash and the application of appropriate procedures
• Proven experience in monitoring budgets and providing management reporting.
• Proven experience in leading and motivating teams; directing, prioritising and delegating daily tasks
• Proven experience leading volunteers
• Proven experience with the use of computers and software packages
• Ability to work flexibly, in accordance with business demands.
• Ability to multi task, and work prioritisation

Title: Active Recovery Practitioner
Place of work: The Southmead Project, BS10 6AS and various locations around Bristol and Somerset
Interview date: Tuesday 9th June

The Southmead Project:

The Southmead Project is an equal opportunities employer providing free specialist trauma counselling and support for adult survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirming each person as an individual.

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:

● Paid supervision for 1.5 hours per month, with an external clinical supervisor
● Line management for 1 hour per month
● Training budget of £500 per year to spend on relevant training of that person’s choice
● Employer pension contribution of 5%
● Generous annual leave allowance and paid sick leave
● Cycle to work scheme
● Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice

We also support employees with reasonable adjustments through the Access to Work scheme.

The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. It provides a safe and supportive space for clients to participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation.

The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months.

The current Practitioner has said:

“The decision to leave this role has been so difficult, the team are so lovely, caring and supportive. In the role I have got to go surfing, walk alpacas and make a bowl on a pottery wheel. Sometimes I honestly can’t believe it’s my job. I have learnt so much and got to work with some of the most wonderful and inspiring people. There are countless moments at groups that I will never ever forget - some of my most amazing moments in life have come at work and that doesn’t happen very often!”

Job Purpose:

The Practitioner role requires working as part of a small team and they will help prepare and deliver two Active Recovery sessions per week, in Bristol and Somerset. The Somerset group runs on a Tuesday and the Bristol group runs on a Wednesday. During the sessions, the Practitioner will be responsible for using a trauma-informed approach to support clients who become dysregulated or need emotional support.

Principal Tasks:

1. Together with the rest of the Active Recovery team, to provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach.
2. To support the Active Recovery Lead in creating safety plans and tailoring activity sessions where appropriate. These will be informed through relationships with members and the initial assessment phone calls.
3. Support the Active Recovery Lead in planning trauma-informed sessions for members.
4. Support the setting up, delivering and debriefing about activity sessions with members and volunteers. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.
5. Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.
6. To support volunteers with safeguarding queries and ensure safeguarding procedures are followed, including being the Safeguarding Lead at activity sessions if the Active Recovery Lead is not there and escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.
7. Support the Active Recovery Lead with management of volunteers for the project.
8. Develop and maintain an Active Recovery community through email, phone calls, texts and in person.
9. Be the key person in ensuring that members have all the information and resources needed to get to the sessions - building a relationship of trust with members, using Spond, email, texts and calls, creating Canvas, figuring out transport logistics.
10. Support the project’s aim to have the members’ voices at the heart of the project.
11. Contribute to the development of outcome processes in line with the Southmead Project and its funders’ requirements.
12. Maintain positive relationships with partnership organisations for the project.
13. The Practitioner will not have budget responsibility but will ensure that their own personal expenses (mileage/parking) is within the budget for the project, keeping accurate records.
14. Record data accurately and in a timely manner on Oasis.
15. Attend monthly one-to-one line management meetings with the Head of Active Recovery.
16. To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy.
17. To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
18. Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.
19. All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check

Please see documents for full job description and person specification.

JOB TITLE: Community Support Worker

RESPONSIBLE TO:  Community and Families Manager

HOURS OF WORK: Part-time 28hours (evening and weekend work will be required)

LOCATION: Hybrid – in person community delivery across Scotland, with requirements to attend office base in Edinburgh and home working possible. (Car driver with access to own transport desirable)

DURATION: Fixed term 24 months (with potential for extension, funding allowing)

SALARY / GRADE:Grade 3 / £24479 per annum fte – pro-rata

KEY WORKING RELATIONSHIPS

• Community and Families Manager

• Head of Community Services and communities team

• Adoption UK Scotland and Kinship service colleagues 

• The Adoption and Kinship Community in Scotland 

• Local Authorities and external commissioners 

PURPOSE OF THE ROLE

• To support the community work of Adoption UK Scotland community support services, to plan and deliver community events, provide professionals, parents/carers, children, and young people access to information, resources, and services and to engage with families in their local communities. 

• To offer a front-line service, primarily to adoptive and kinship families, and care experienced individuals and young people, by supporting delivery and administration for activities and events, including regular support groups delivery, youth and teens/young adults, and family events. Support of events across Scotland based on resources and availability.

• Support planning, organisation of, and attendance at, in person and online events through funded projects and services to bring together adopted and care-experienced individuals and young people and adoptive and kinship families, enable peer support, build a sense of community and promote an active and supportive Community Network. 

• To respond to enquiries received via the Information and Support Service and relevant email inboxes with relevant information and/or signposting.

• To be part of the wider communities within Adoption UK Scotland, working across teams and services. 

• Work collaboratively with colleagues across all services areas of Adoption UK 

MAIN DUTIES AND RESPONSIBILITIES

• Working alongside service leads within the communities team, and with the wider Adoption UK Scotland team members to plan and deliver specific events and activities for adoptive and kinship community members, and care experienced children and young people via our E Project youth service for children, teens and young adults.

• Provide administrative coordination for community event provision, including collating event materials, gathering feedback and evaluations for reporting purposes, supporting delivery of events, maintaining records using existing required systems, and responding to enquiries via our Information and Support line and relevant email inboxes.

• Working alongside Communications colleagues and across teams to ensure promotion of events to relevant target groups 

• Attending events to promote the wider work of AUK Scotland at conferences or support groups

• To hold responsibility for administrative requirements relating to community events, including setting up booking pages, sharing information via newsletters and social media, and recording service delivery interactions, using existing Adoption UK systems and processes

• To work with colleagues in the Foundations for Families kinship support service to support delivery and coordinate activities between services where appropriate.

• To report to line manager and directors in Adoption UK Scotland relating to service delivery, including contributing to monitoring and reporting on activities. 

• To work alongside Adoption UK colleagues to develop and improve resources and services for our communities.

Criteria

EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE

• Demonstrable knowledge and understanding of the issues and challenges faced by care experienced families. (Essential)
• Experience of engagement and direct work with families and/or young people (Essential)
• Experience of facilitation of in person and online groups (or commitment to learn) and commitment to digital safeguarding (Essential)
• Relevant degree or qualification (e.g. community work, social sciences) or equivalent experience (Desirable)

Skills and abilities

• Report writing and record keeping (Essential)
• Excellent communication skills, both written and verbal (Essential)
• Ability to build and maintain relationships (Essential)
• The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)

Accountability

• Liaise with colleagues to share updates and information
• Report to supervisor and relevant managers and external commissioners on activities

Behaviours

• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Follows all policies and procedures relating to risk assessments, safeguarding and youth service delivery
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives

The Independent Training, delivered in collaboration with IPCAPA at the British Psychotherapy Foundation (bpf) and the Anna Freud Centre/UCL is seeking progress advisors to support 4-5 trainees on the Doctorate in Child and Adolescent Psychotherapy training from the start of their training through to completion.

This is an exciting opportunity to guide and support trainees in their development as future child psychotherapists. The successful postholders will liaise with the year 1 tutor, clinical and research tutors, service supervisors and intensive case supervisors. There will be regular team meetings with the year tutor other progress advisors responsible for the year group. Outside of this, working hours are flexible.

We are looking for ACP registered Child and Adolescent Psychoanalytic Psychotherapists with current CAMHS experience, who have an active interest in working with our year tutor and staff group to support trainees’ progress. The role may suit new career CAPts who wish to develop connections and experience within the field of CAPy training schools. There will be opportunity to take advantage of in house training to become an Intensive Case Supervisor and for additional paid hours of clinical teaching such as practice or clinical seminar groups as appropriate.

The bpf is committed to supporting and promoting equity and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to attract and support students and patients from a range of backgrounds, and therefore welcome applicants from all communities. We would particularly welcome applications from black and minority ethnic and disabled candidates who are currently under-represented at the bpf.

We’re continuing to develop our Welcome and Access Services so that more people can ask for help. As part of this, we’re strengthening the role of volunteers with lived experience across everything we do. This role brings together direct support with volunteer engagement. You’ll help deliver our telephone access and Listening Ear services, while also playing a key part in welcoming, training and supporting volunteers involved in the Welcome and Access Team.

Position: Welcome Team and Volunteer Supervisor

Salary: £30,435 (£26,087 pro rata)

Hours: 30 hours per week

Base: Manchester Mind, Victoria House/Hybrid

Reporting to: Welcome and Access Service Manager

We value someone who:

· Is able to offer a warm, trauma‑informed response - providing calm, clear guidance when things feel uncertain and help keep our information and systems running smoothly so people can easily find what they need.

· Understands the value of volunteering and is able to guide development and create a space where volunteers feel valued, confident and well supported. An understanding of boundaries, safeguarding and reflective practice is important to this.

The skills and knowledge that matter to us:

· Building kind, trusting relationships where people feel heard and able to contribute.

· Working in a strengths‑based way that recognises potential and supports resilience.

· A commitment to working collaboratively to help bring about positive change.

All application documents can be downloaded from our website.

The deadline for these posts will be 12 noon on Friday 8th May 2026.

We know some people use AI and, whilst we would never say don’t use it, we just want to let you know that when people have used AI to help with their application, it can make applications very similar to each other. This makes it difficult when we are looking for a sense of who you are.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

About the role

Imperial College Union is seeking a Building Co-ordinator to play a central role in the day-to-day operation of the Beit Building, one of the Union’s most active and diverse spaces. This is a hands‑on operational role that sits at the heart of student life, ensuring that the building is safe, welcoming and ready to support a wide range of student, staff and commercial activity.

Working closely with the Head of Commercial Services, Duty Managers and a wide network of internal and external stakeholders, the Building Co-ordinator will ensure that building activity runs smoothly from first enquiry through to delivery. This role also leads the Welcome Desk function, providing a consistently high standard of service and information to all building users.

The post is offered on a full-time, permanent basis, working a 35-hour week across any five days out of seven, including some evenings and weekends in line with operational needs.

What you would be doing

You will coordinate the day-to-day operation of the Beit Building, ensuring all spaces are safe, well presented and available to support student, staff and commercial activity. As the first point of contact through the Welcome Desk, you will provide clear information and high‑quality customer service, while maintaining oversight of access systems, key control and building security. You will carry out regular building checks and ensure that any issues are promptly reported and followed up.

You will manage and coordinate bookings across the building, using the digital room booking system to ensure effective use of space. This will involve liaising with internal and external clients to confirm booking details, coordinating room set‑ups and pack‑downs, and supporting Duty Managers with smooth event handovers when required.

You will lead and support the student Welcome Desk team, including recruitment, training and day‑to‑day coordination, helping to create a welcoming and inclusive environment. You will also work closely with the Health, Safety and Facilities Manager and College Estates to support compliance, report maintenance issues and contribute to improvements in building operations and user guidance.

Please see Job description for full outline of duties. 

What we are looking for

We are looking for a proactive and organised individual with experience coordinating building or operational services in a customer-focused environment. You will have experience supervising staff or volunteers and be confident managing multiple priorities in a busy setting.

You will bring a strong understanding of building operations, space management and health and safety expectations within a large, multi-use environment. Excellent communication skills and a collaborative approach are essential, as the role works across a wide range of teams and stakeholders.

You will be comfortable using digital booking and reporting systems, have a strong commitment to equality, diversity and inclusion, and be motivated by supporting a positive experience for students and visitors. Experience of working in a Students’ Union or higher education environment, or familiarity with room booking systems, would be an advantage.

Please see Person Specification in Job Description for full outline of duties.

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits page (see website for details).

Further information

To apply for the role please complete the online application form.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.

Should you require any further details on the role please contact the People team (see website for details).

Closing date: 25 May 2026

Interviews expected to take place week commencing 8/15 June 2026

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

The Hub Supervisor plays an essential role in the smooth running of the Bristol hubs, supporting all aspects of the food operation. You will work as part of a team to effectively support the hub operation, incoming goods, storage and dispatch of goods to member charities to high levels of compliance and service. This role will include working with a large and diverse team of volunteers throughout the week.

The role will be primarily based at our South Bristol Hub, where alongside our usual food redistribution operation and volunteering programme, we run our youth employability programme FareChance for 18 to 25-year-olds to develop logistics and workplace experience.

Duties and responsibilities:

Hub Support

• Support the smooth running of food intake, storage, and food distribution, liaising with food industry representatives, FSUK, distribution companies and hauliers.

• Support the South Bristol Hub Manager and Fleet Manager in coordinating and maintaining the fleet of vans and machinery.

• Report to the South Bristol Hub Manager with operational improvements to increase efficiency and implement agreed changes. Volunteers and FareChance

• Oversee (under the direction of the South Bristol Hub Manager) FareChance participants, regular volunteers and corporate volunteers on hub shifts, delegating and assigning tasks, providing training and supervising work to ensure all tasks completed effectively and safely.

• Provide positive role modelling to FareChance participants and volunteers while undertaking warehousing tasks together. Goods In and Storage

• Follow FSSW goods-in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties and ensuring areas are ready to receive good in and dispatch orders at all times.

• Manage storage of stock within the hub, including stock checks, rotations and sharing of best practice

• Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed.

• Liaise with the wider FSSW team and FSUK to report quality, quantities, and other issues.

Compliance and Health & Safety

• Operate according to the FSUK HACCP Food Safety Manual and FSSW compliance standards and processes, providing high levels of compliance

• Support the South Bristol Hub Manager to ensure compliance with relevant food hygiene, health & safety, and other standards applicable to FSSW premises, vehicles, refrigeration equipment, staff, and volunteers.

• Undertake relevant training in food hygiene, safeguarding and health & safety

General

• Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems.

• Support FSSW events.

• Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.

• Uphold high quality care and standards of conduct when dealing with all stakeholders and the public, acting as an ambassador at all times.

• Support the security of the FSSW sites and assets.

• Driving and fork-lifting duties where appropriate.

Person Specification 

Essential

• Excellent communication and interpersonal skills

• Problem solver and competent decision maker

• Full UK driving licence and forklift truck operator’s qualification (or willing to train as an essential part of the role)

• IT competent and able to use various IT platforms/systems

• A clear commitment to the ethos of FSSW

Desirable

• 1 years’ experience of working in warehousing operations

• Voluntary sector experience

• Experience of working with people who require support

• Experience and knowledge of adhering to health and safety standards

• Experience of working within a food operation

• Qualification in Food & Hygiene Level 2

• Experience of supervising staff and/or volunteers and delegating tasks

• Experience of delivering training

We welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.

We are seeking a dedicated, experienced and compassionate CYP Team Leader to work 30 hours per week across Lancashire, providing effective leadership, guidance and support to a team delivering services to children and young people affected by crime.

If you are passionate, resilient, and motivated to make a difference every day, we would love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

As a CYP Team Leader you will play a key role in ensuring the delivery of high-quality, trauma-informed and child-centred services. This includes supporting staff to manage complex cases, maintain high safeguarding standards, and ensuring that service delivery meets contractual requirements and organisational expectations. The role combines people management, operational leadership and partnership working, with a strong focus on achieving positive outcomes for children and young people.

Key Responsibilities

• Provide day-to-day leadership, guidance and support to CYP staff, including regular supervision, case discussions and performance management.
• Oversee the delivery of safe, effective and trauma-informed support for children and young people affected by crime, ensuring their voices remain central to all interventions.
• Ensure safeguarding responsibilities are upheld at all times, including effective risk management, oversight of complex cases and adherence to relevant policies and procedures.
• Support staff wellbeing, resilience and professional development, contributing to a positive and supportive team culture.
• Monitor service quality and performance, contributing to reporting, audits and quality assurance processes as required.
• Work collaboratively with internal teams and external partners, including schools, statutory services and voluntary sector organisations, to strengthen referral pathways and joined-up working.
• Contribute to service development, innovation and continuous improvement, helping to shape and respond to emerging needs across Lancashire.

About You

You will be an experienced and confident leader with a strong commitment to improving outcomes for children and young people affected by crime. You will bring a compassionate, inclusive and reflective leadership style, alongside the ability to manage competing demands in a busy operational environment.

You will have:

• Experience of working with children and young people in a safeguarding or support context, ideally within criminal justice, victim support or related services.
• Proven experience of supervising or managing staff, with the ability to motivate, support and develop others.
• A strong understanding of safeguarding frameworks, trauma-informed practice and child-centred approaches.
• Good communication and interpersonal skills, with the ability to build positive relationships with staff, partners and stakeholders.
• A proactive and organised approach, with the ability to contribute to service development and quality improvement.
• A clear commitment to equality, diversity and inclusion, ensuring services are accessible and responsive to the needs of all children and young people

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for an experienced youth worker to join our team and lead our Short Breaks project, which provides activities and support specifically for children and young people who have autism and have low to moderate support needs. Camp Mohawk is a woodland activity centre that provides support to children, young people and families from across the South of England.

The children and young people (approximately 100 individuals) supported by the project are aged 8 to approximately 25 years and are largely independent in terms of their self care but have a variety of social, sensory and sometimes medical needs that mean it is very difficult for them to participate in mainstream activities. Our Short Breaks service offers after school activities (in 3 age groups) on Tuesdays and Thursdays in term time, as well as full days of activities once per week in school holidays. These activities give the young people essential social opportunities during which they are supported with things they find challenging, encouraged to express their natural personalities and explore and develop their interests. During these sessions they can receive support to develop their social skills if that is what they need, and can take part in fun activities with their peers. The groups generally cater for between 10 and 20 young people per session.

To be a good fit for this role, you will need to be an exceptional and dedicated childcare / youth worker who has proven experience of supporting and safeguarding children and young people, particularly those who have autism. You should have experience of planning inclusive activities, managing budgets and supervising teams of staff. The role is very much a ‘hands on’ role working directly with the project beneficiaries for the majority of the post hours - you must be able to commit to working the majority of Tuesday (16.00 - 19.30) and Thursday (18.30 - 22.00) evenings in term time, and at least one full day (09.00 - 17.30) per week during school holidays, with the exception of the Christmas holidays when the centre is closed. You will work 10 hours per month on project associated admin which can be undertaken remotely and largely at times that suit you. You must have a full UK driving license and access to a reliable vehicle that is insured for business use. Camp Mohawk is not easily accessible by public transport, whilst some Short Breaks activities take place at off site locations in Reading, Wokingham, Maidenhead, Bracknell, Slough and surrounding areas.

The current post holder also works in the role of Duty Manager for other school holiday days / term time weekend days. This aspect of the role, which will be an optional add on to the Short Breaks Coordinator role with negotiable hours, would be undertaken on a rotational basis with our 4 other Duty Managers. The role involves overseeing the daily delivery of general Family Sessions which support families who have children of all ages and who have a wide range of special needs and disabilities. In this role you will guide and supervise a team of support staff and volunteers through set up of the facilities at the start of the day, oversee the smooth and effective delivery of the service and support families during their visits, work effectively within our Safeguarding Lead Team, and supervise the cleaning and close down of facilities once the session has completed.

For full job description and person specification please see the attached application pack. Informal enquiries prior to application to discuss the role requirements, and applicant requirements in terms of hours and salary, are welcomed.

The successful applicant will be required to undergo all checks and training in accordance with our Safe Recruitment policy including enhanced DBS check, satisfactory references and Right to Work check.

Hours: 21 per week (0.6 FTE), worked across three days, including weekends and bank holidays on a rota (additional/altered working hours may be required during peak periods and key events)
Contract: Permanent
 

About the role

The Tolpuddle Martyrs’ Museum, shop and festival commemorate the six farm workers who, in 1834, were punished for forming a union and later freed after a historic, union‑led campaign. Today, Tolpuddle remains a place of pilgrimage for trade unionists and visitors from around the world. The Museum tells the story of the Martyrs’ arrest, trial and legacy, while the site also hosts the annual Tolpuddle Martyrs’ Festival and includes the Martyrs’ Memorial Cottages, home to retired trade unionists.

We are seeking a Shop and Museum Supervisor to join our small, dedicated team. Working closely with the Tolpuddle Museum and Shop Manager, you will help ensure a high‑quality visitor experience, support the smooth running of the museum and shop, and contribute to promoting the Tolpuddle Martyrs’ legacy.

This is a varied, hands‑on role combining retail supervision, online shop management, visitor engagement and operational support across the site.

Key responsibilities 

• Supervise daily shop and museum operations, including opening/closing, customer service and till duties
• Work well and flexibly with customers, visitors and residents
• Maintain stock levels, pricing, displays and accurate sales records
• Manage and promote the online shop, product listings, stock checks, order processing and customer communication
• Liaise with suppliers and handle deliveries and stock administration
• Provide front‑of‑house support and share information about the Tolpuddle Martyrs with visitors
• Assist with general site upkeep, administration and health and safety compliance
• Support museum events including the Tolpuddle Martyrs’ Festival, including during weekends, bank holidays and occasional evenings.

As with all similar jobs, security clearance checks (DBS) will form part of the appointment process.

If this sounds like you, then please take a look at the job description and person specification for this post.

We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented in this area.

Closing date: 25th May 2026

Shortlist date: 26th May 2026

Interview date: 9th June 2026

Accountable to: CEO

Place of work: The Southmead Project, BS10 6AS

Hours: 4 days per week (30 hours) between 9.00am and 5.00pm

Interview date: Friday 29th May

Salary: £48,000 p/a pro rata 

Contract: 1 year fixed term (covering a maternity leave position)

The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:

• Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice

• Employer pension contribution of 5%

• Generous annual leave allowance and paid sick leave

• Cycle to work scheme

• Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice

Therapeutic Management

• To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.

• To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.

• To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.

• To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.

• To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.

• To develop and improve the charity’s therapeutic services, including any expansion of the services.

• To manage therapeutic recruitment, inductions and training.

• To hold monthly staff meetings and service team meetings when needed.

• To oversee the individual and group supervision arrangements and reporting for all staff. 

• To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.

• To support the charity’s quality assurance and development of its services through monitoring  and responding to client feedback and outcomes data.

• To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience. 

• To manage any complaints raised by clients. 

Leadership

• To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.

• To strategically plan and develop the therapeutic services of the charity.

• To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.

• To build and maintain a positive working relationship with the Board of Trustees.

• To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising. 

• To assist in promoting the charity by attending all relevant meetings directly connected with your work.

• To undertake any other duties appropriate to the needs of the charity.

Client Work

• To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients. 

• To maintain confidential and accurate counselling notes of all sessions.

• To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).

• To attend monthly one-to-one line management meetings.

• To work to the British Association of Counselling and Psychotherapy ethical guidelines.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

• All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.

Person Specification

ESSENTIAL:

• Diploma in Counselling (British Association of Counselling & Psychotherapy (BACP) accredited course or equivalent); and to have BACP accreditation or be working towards BACP accreditation or equivalent.

• To be a registered member of BACP, UKCP, NCS or equivalent professional body, with over 5 years of supervised counselling experience.

• Significant experience of providing one-to-one counselling for survivors of abuse and carrying out initial assessments and risk assessments.

• Significant knowledge and understanding of the issues affecting this client group and the impact of trauma.

• Significant line management and appraisal experience with the ability to effectively co-ordinate a team. 

• The ability to support staff to foster a positive working environment and deliver a high quality of service.

• Experience of recruiting staff, including inductions and training.

• Experience of managing safeguarding concerns and supporting others to act in accordance with safeguarding policies and in the best interests of the client or those at risk. 

• The ability to work with clients online or by phone.

• Experience of working collaboratively as part of a leadership team and ability to contribute to an organisation’s future development.

• Experience of developing and maintaining working relationships with partner agencies and professionals. 

• Excellent organisational and planning skills.

• Excellent IT skills and experience of using Microsoft Word and Excel, with the ability to confidently use and support others with an online Case Management System. 

• Excellent communication skills, both verbal and written.

• A commitment to identifying ongoing personal development and training needs and to take appropriate action to ensure these needs are met.

• The ability to keep accurate and confidential records of client work.

• Experience of being a client in a formal counselling relationship.

• Experience of and commitment to working with diversity.

• To have the capacity to work flexibly within a small professional team.

• The ability to manage own time and work load effectively.

• The ability to chair meetings

DESIRABLE:

• Training in trauma processing approaches, such as EMDR, Narrative Exposure Therapy (NET),  brainspotting, trauma-focused CBT, and Rewind Technique.

• Experience of working within a community-based organisation.

• Experience of working with people that have used drugs or alcohol to cope with trauma.

• Experience of running therapeutic groups.

• Experience of delivering training. 

Youth Work Apprenticeship

Location: Based at a local GMYF Youth Centre in Manchester or Trafford with regular attendance at Ormside Mill Outdoor Residential Centre in Cumbria

Responsible to: Outdoor Education Manager

Contract: Fixed 3-year apprenticeship contract with potential for FT employment on completion of successful apprenticeship.

Hours: 30 hours per week to be worked flexibly, inclusive one day per week university study.

Salary/Grade: £20,982 with the option of an auto enrolement pension 

Annual Leave: 25 days plus Bank Holidays (pro rata)

Introduction

Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We are dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage. A key part of our offer is the Duke of Edinburgh Award Scheme and our approach champions youth voice, inclusion, building confidence and resilience. We offer outdoor education activities, including residentials at our Ormside Mill Residential Centre in Cumbria.

Purpose of Role:

The Youth Work Apprentice will work alongside professionally qualified youth workers learning the skills and qualities of the youth work profession. The apprentice will attend sessions on a weekly basis as well as committing to a university study day each trimester. A central focus will be to engage and support young people 11 – 18 years to take part in outdoor education activities including the Duke of Edinburgh Award. There will be an expectation for the apprentice to attend residential events, expeditions and wider outdoor activities e.g. canoeing, climbing and hill walking to encourage and support young people taking part in these activities. Apprentices will learn a range of essential youth work skills including mentoring, boundaries, safeguarding and reflective practice which they will utilise in their work with young people, carrying out their roles with enthusiasm, integrity and professionalism.

An overarching skill and ethos of the role will be to build trustful and meaningful relationships with young people for which ongoing training will be provided. Understanding the barriers some young people face and how to overcome these will be a regular feature of the youth worker portfolio of skills. While the core components of youth work skills will be central to the role a significant amount of time will be spent supporting young people to experience and enjoy outdoor activities which is central to our mission of improving the life chances, inclusiveness and resilience of young people.

The role will involve regular travel and overnight stays which will need to be worked flexibly to meet the needs of the charity. A TOIL system is in place which is subject to agreement with line manager.

Key Responsibilities:

Programme Delivery & Development

• Undertake a course of studies at degree level attending university one day per week developing a broad range of skills, knowledge and behaviours to achieve a professionally recognised youth worker Degree Apprenticeship.
• Develop a working knowledge of GMYF’s policies and procedures in line with the requirements of the organisation and to meet the Apprenticeship Standard.
• To have a high regard to and comply with GMYF’s Safeguarding Policy and Procedures and to maintain a strong working knowledge of appropriate safeguarding developments.
• Provide high levels of performance which comply with GMYF’s commitment to young people, particularly those facing disadvantage and wider barriers to participation and achievement.
• Under supervision, work closely with other team members to assist (and as skills levels develop lead) in a range of youth work projects and areas of specialism e.g. outdoor education.
• Plan, coordinate, and support young people aged 11–18, up to 25 with additional needs, to take part in the Duke of Edinburgh Award, reflecting GMYF’s youth work approach, values and behaviours.
• Develop progressive outdoor learning pathways that support personal development, confidence, teamwork, leadership, and wellbeing.
• Work collaboratively with youth workers to integrate outdoor education into wider youthwork  programmes, targeted interventions, and school partnerships.
• Ensure programmes are inclusive, accessible, and responsive to the needs of young people from diverse backgrounds, including those with ADHD, SEND and other barriers to participation.
• Through personal example promote the behaviours that exemplify GMYF mission and ambition.

Safety, Quality & Compliance

• Ensure youth worker apprenticeship compliance and comply with university policy and procedures throughout the duration of studies. This will include working to GMYF professional guidance and licensing requirements as directed by supervising staff.
• Adhere to relevant legislation, guidance, and licensing requirements as directed by supervising staff.
• Read, understand and comply with risk assessments, operating procedures, and emergency action plans as required.
• Contribute to and support the organisation’s monitoring and self-evaluation process.

Administration & Organisation

• Maintain all academic and administrative duties aligned with the youth worker degree apprenticeship.
• Keep accurate and up-to-date records as required by line manager consistent with GDPR.
• Contribute to the promotion and marketing of GMYF to schools, youth groups, and partners.

Representation & Partnership Working

• Develop and maintain a professional partnership with the youth worker degree apprenticeship training provider, schools, DofE, funders, and outdoor sector regulator bodies.
• Represent GMYF within the youth work and outdoor education sectors at meetings and events.
• Advocate for the value of outdoor learning in supporting young people’s wellbeing, mental health, and personal development.
• Support GMYF’s strategic objectives and values through professional leadership, collaboration, and celebration of success.

Person Specification

Essential

• L2 qualification in Maths and English
• L3 qualification e.g. Youth Work, Sports Leader or similar (A’ Levels) *
• Commitment to equality, diversity, safeguarding, and youth-centred practice
• Ability to work collaboratively within a youth work and multi-disciplinary team
• L3 Safeguarding qualification working with young people – to be obtained within 3 months of employment – training provided via employer

Desirable

• Experience of working with young people from diverse backgrounds, including those facing disadvantage or additional barriers
• Experience and passion for outdoor education activities and or qualifications in this area e.g Mountain Leader, canoe instructor

*If an applicant does not have the essential qualifications stipulated, discretion may be applied if the applicant can evidence significant work experience and demonstrate appropriate levels of literacy and numeracy for studying in Higher Education.

Other Requirements

GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.

This is a UK-based post, and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your cover email. 

Closing date for applications: 14th May 2026, midday.

Interview date: 20th & 21st May 2026

Start date: August 2026

This is an exciting opportunity to join GamCare as we continue to expand and develop our Online Support Services. To support this expansion, we are seeking an Online Support Team Leader to oversee and lead a growing remote team delivering vital digital support to individuals affected by gambling harm.

The role 

You will be responsible for overseeing the delivery and development of GamCare’s Online Support Services, which currently include online appointments, email support, chatrooms and forums, and a self-guided online support programme.

You will lead a remote team of Online Support Practitioners within the wider Helpline service, ensuring consistent, safe and effective support is delivered across all digital channels.

Key responsibilities 

·Managing the daily operational delivery of Online Support Services, ensuring high-quality support and adherence to agreed KPIs

·Providing line management for Online Support Practitioners, including supervision, team meetings, rota planning, and managing leave and cover

·Advocating for and promoting Online Support Services internally and externally to improve accessibility and awareness

·Supporting the ongoing reporting and evaluation of GamCare’s Online Services

·Identifying opportunities for service development and contributing to the design and implementation of improvements

About you 

This is a key leadership role for someone with experience delivering support services to vulnerable or complex individuals, alongside experience of supervising, coaching, mentoring or managing staff or volunteers. You will also bring a strong commitment to person-centred, non-judgemental practice.

You will be a confident communicator, comfortable working collaboratively across the Helpline service, and able to balance operational leadership with empathy, support and clear decision‑making – particularly when managing complex or high‑risk contacts.

Strong IT skills are essential, including experience working with digital platforms, CRM systems or call-handling tools.

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Benefits You Can Enjoy

·33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service

·A generous Pension Scheme - we contribute 6% and you contribute 2%

·Discretionary company sick pay from day one of service

·Employee Assistance Programme – 24-hour support
For further details and to apply please click the apply button.

Closing date for applications: 10th May 2026.

This post requires a DBS check.

GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

We’re looking for a confident, motivated Rep Engagement Lead to empower and support our network of student representatives across all campuses. You’ll help transform “a list of names” into a thriving community of active changemakers — students who feel confident, connected, and able to influence real improvements within their course, school and wider university experience.

In this role, you will:

• Lead the full rep engagement cycle: recruitment, training, community‑building and year‑round support
• Deliver engaging, inclusive training (in-person and via our Rep Hub) that helps students feel welcome, informed and confident
• Help reps gather student feedback, close loops, solve problems and share impact stories
• Build strong partnerships with academic staff, officers and colleagues to tailor engagement for different communities
• Coordinate democratic and engagement activities such as Elections, Student Forums, Members’ Meetings and welcome events
• Supervise and support Voice & Advocacy Union Team Members (student staff)
• Champion Student Voice as a core part of the student experience at Staffs

If you’re passionate about empowering others, building communities and amplifying student voice, we’d love to hear from you.

Person Requirements 

Essential Criteria

• A strong communicator, confident engaging with students and colleagues across digital and in‑person spaces
• Skilled at building positive, collaborative relationships
• Organised and proactive, able to manage multiple projects and adapt to changing priorities
• Experience working or volunteering in student-focused, educational, charity, or community settings
• Able to design and deliver accessible training and engagement activities
• Values-driven and inclusive, with a commitment to fairness and belonging
• Comfortable using digital tools to support communication and engagement
• Able to gather and summarise student feedback clearly and accessibly

Desirable Criteria

• Experience supervising or supporting volunteers or student staff
• Understanding of academic structures or democratic processes
• Experience coordinating events, campaigns or engagement projects
• Ability to create impact stories or feedback summaries

Details of this role

Hours: Full-time based on 37 hours per week (annualised)

Holiday: 5 Weeks per year plus Bank Holidays pro rata (That's 33 days!)

Start date: May 2026 onwards

Working Hours: Monday to Friday with occasional evenings and weekends

Location: Stoke-on-Trent Campuses (some work at Stafford and London sites)

Salary: £25,363 to £30,341 (Grade 4/5, SCP 18-25) depending upon experience 

Interviews: Week Commencing 18 May 2026

Closing date: 11 May 2026 at 9am (We may close this advert ahead of the stated closing date if we receive a high volume of strong applications, so early application is advised)