Welfare advisor jobs
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are seeking two Careers Advisers to join our dynamic and forward-thinking Careers Team. In this key position, you will work across multiple sites within our South West or South East Academies, supporting students to make informed, ambitious, and aspirational decisions about their futures.
We would be delighted to hear from you if you are a Level 4 Careers Adviser working towards Level 6, if you are newly qualified at Level 6, or if you are a Senior Level 6 Careers Adviser:
- Level 4 - £26,000–£30,000
- Level 6 : £31,000–£36,000
- Senior Level 6: £37,000–£42,000
You will be joining an experienced and knowledgeable team of advisers, from whom you can gain advice and support. Working closely with your colleagues, you will help shape and deliver a high-impact CEIAG programme.
Whether it’s further education, apprenticeships, traineeships or employment, you’ll play a vital role in guiding students towards the post-16 and post-18 pathways that best match their goals and aspirations. You will be part of a supportive and collaborative environment, where ideas are freely shared, good practice is celebrated, and guidance is always on hand.
Your contribution will be central to raising aspirations, inspiring ambition, and ensuring that every student, regardless of background or ability, is fully aware of the range of opportunities open to them. Together, we strive to deliver a high-quality, inclusive CEIAG programme from Year 7 to Year 13, empowering all students to achieve their full potential.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Working with each academy’s Careers Lead to plan a high-quality careers education provision
- Planning and delivering careers assemblies
- Delivering impartial, personalised career guidance meetings and group sessions
- Maintaining accurate and up-to-date electronic records on Unifrog of guidance meetings
- Providing targeted support for students making post-16 and post-18 pathway choices
- Liaising with external agencies, networks and partners to enhance the Higher Education and Careers programme
- Tracking, monitoring and reporting on the aspirations of current students
- Engaging parents and carers in the careers guidance process
- Supporting with meaningful and aspirational employer encounters
- Attending results and enrolment days
- Supporting wider team members, including providing shadowing opportunities and sharing best practice
- Contributing to Careers Adviser team meetings with learnings or experiences that could enhance practice, inform strategy or support team development
- Providing support to academies during Ofsted inspections
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Diploma in Careers Guidance or Qualification in Careers Guidance to Level 6 (or working towards)
- Proven experience in delivering impartial, personalised career guidance through one-to-one meetings and group sessions
- Experience of successfully motivating individuals to plan and achieve their career goals
- A proactive approach, with efficient time management and prioritisation skills
- Self motivation, demonstrating an ability to work independently and flexibly within the Academy structure
- Experience of delivering assemblies
- Genuine interest and passion for the education of young people and the ability to contribute more widely to the life and community of the Federation
- Experience of developing and delivering CEIAG within in education setting
For a full job description and person specification, please download the job pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wales, based at one of St Giles offices in Swansea, Cardiff or Wrexham, Newport
Ref FTL- 252
Closing date: 9 a.m. Wednesday 22nd October 2025
Are you a dynamic, collaborative and influential individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders aged 18 and over in community settings?
If so, join St Giles Trust as our Financial Wellbeing Specialist Advisor, where you will support the management of HMPPS\Contracts delivering vital Financial Wellbeing services across Wales.
About St Giles Trust and the Wise Group
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
The Wise Group is a leading social enterprise working to lift people out of poverty through mentoring support, employment, skills, and energy advice. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Financial Wellbeing Services across Wales that will involve providing a range of financial support and advice to community offenders and prison leavers.
About this exciting opportunity
Our successful candidate will provide operational management and effective leadership to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.
We will count on you to set performance objectives and monitor progress – ensuring compliance with contractual performance indicators and quality improvement, and to monitor and manage all aspects of delivery and performance.
This key role will also involve managing partnerships, developing and maintaining strong working relationships with stakeholders, and managing and coordinating allocated resources, including volunteers and spot purchase funds. Ensuring there is a safe and trusting working environment for staff and working closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice are also key duties.
What we are looking for
• Experience of working in, or managing, services supporting challenging people
• Experience working in or managing multi-agency partnerships working towards common objectives
• Hold a relevant qualification, or be able to provide evidence of training at specialist level in money and/or welfare benefits advice
• Sound understanding of the requirements of managing a caseload
• Familiarity with relevant legislation, regulations, guidance codes of practice and industry standards
• Ability to coach and mentor staff to motivate and facilitate optimum performance Excellent interpersonal, relationship-building and communication skills, both verbal and written.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
To apply please visit our website via the apply button.
Closing date: 9 a.m. Wednesday 22nd October 2025.
Interview date: Friday, 31st October 2025.
A ydych chi'n unigolyn deinamig, cydweithredol a dylanwadol gyda hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau'n llwyddiannus gan ddefnyddio dangosyddion perfformiad allweddol, safonau ansawdd a/neu dargedau? A oes gennych chi brofiad o weithio mewn neu reoli gwasanaethau sy'n cefnogi troseddwyr gwrywaidd 18 oed a hŷn mewn lleoliadau cymunedol?
Os felly, ymunwch ag Ymddiriedolaeth St Giles fel ein Ymgynghorydd Arbenigol Lles Ariannol lle byddwch chi'n cynorthwyo gyda rheolaeth Cytundebau Gwasanaeth Carchardai a Phrawf Ei Mawrhydi (HMPPS) gan ddarparu gwasanaethau Lles Ariannol hanfodol ledled Cymru.
Ynghylch Ymddiriedolaeth St Giles a’r Wise Group
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i'n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol ac aelodaeth gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi drwy gefnogaeth fentora, cyflogaeth, sgiliau, a chyngor ynni. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Ariannol ledled Cymru a fydd yn cynnwys darparu amrywiaeth o gymorth ariannol a chyngor i droseddwyr cymunedol a'r rhai sy'n gadael carchar.
Ynghylch y cyfle cyffrous hwn
Bydd ein hymgeisydd llwyddiannus yn darparu rheolaeth weithredol ac arweinyddiaeth effeithiol i dîm o wirfoddolwyr Hyfforddwyr Lles Ariannol (HLlA) a gwirfoddolwyr Ymgynghorydd Cyfoedion sy’n cyflawni un neu ragor o gytundebau a ddyranwyd gan yr HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (CBD) yng Nghymru. Byddwch yn gosod amcanion perfformiad ac yn monitro cynnydd - gan sicrhau cydymffurfiaeth â dangosyddion perfformiad cytundebol a gwella ansawdd, ac yn monitro a rheoli pob agwedd ar gyflawni a pherfformiad.
Bydd y rôl allweddol hon hefyd yn cynnwys rheoli partneriaethau, datblygu a chynnal perthnasoedd gweithio cryf gyda rhanddeiliaid, a rheoli a chydlynu adnoddau a ddyrannwyd, gan gynnwys gwirfoddolwyr a chronfeydd prynu ar y pryd. Mae sicrhau bod amgylchedd gweithio diogel ac ymddiriedol ar gyfer staff a chydweithio'n agos gyda Rheolwyr St Giles Wise eraill i sicrhau cysondeb o ran dull gweithredu a rhannu arferion gorau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
• Profiad o weithio mewn, neu reoli, gwasanaethau sy’n cefnogi pobl heriol
• Profiad o weithio mewn neu reoli partneriaethau aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin
• Bod â chymhwyster perthnasol, neu allu darparu tystiolaeth o hyfforddiant ar lefel arbenigol mewn cyngor am arian a/neu fudd-daliadau lles
• Dealltwriaeth gadarn o ofynion rheoli llwyth gwaith
• Cyfarwydd â deddfwriaeth, rheoliadau, codau ymarfer arweiniad a safonau diwydiant
• Y gallu i hyfforddi a mentora staff i ysgogi a hwyluso’r perfformiad gorau posibl
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Dyddiad cau: 9 a.m. Dydd Mercher, 22ain Hydref 2025
Dyddiad cyfweld: Dydd Gwener 31ain Hydref 2025
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Thank you!
Debt & Welfare Benefits Adviser
Salary: £29,063 pa
35 hours per week, 25 days A/L + contributory pension scheme
Birmingham Settlement has an opportunity to join our Money Advice Team as an experienced Debt & Welfare Benefits Adviser.
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website
For an informal discussion about the roles call Theresa Gniadkowski
Previous applicants need not apply.
For an application pack visit our website, email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date for applications: Thursday 23/10/25 at 5pm
Interviews: w/c Monday 03/11/25
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Energy Advisor (Green Doctor)
Job Reference: SEPT25C002
Salary: £25,279 per annum
Hours: 37 hours per week
Contract Type: Full time
Operational Area: Coventry
Location: Coventry. Access to own vehicle necessary
Join Groundwork West Midlands – Make a Difference in Communities!
About Us
At Groundwork West Midlands, we are passionate about helping communities overcome challenges and build brighter, healthier futures. We work alongside individuals and families facing poverty, offering practical support to improve their wellbeing, reduce inequalities and foster community resilience.
The Role
We are looking for a committed and compassionate Community Energy Advisor (Green Doctor) to join our team. In this vital role you’ll work directly with people in their homes and neighbourhoods, offering guidance, support and resources to help them stay warm, save money and improve their quality of life.
As a Community Energy Advisor, you’ll play an essential role in helping individuals and families in vulnerable circumstances to:
- Understand and manage their energy use to save money and stay warm.
- Access grants, financial support and services that ease hardship.
- Install simple, practical energy-saving measures in their homes.
- Gain confidence and skills through community workshops and events.
- Connect with other local services and support networks for wider wellbeing.
A full driving licence is essential and access to own vehicle for the role which entails travel to homes around the region.
Full Training to be given – no energy related experience necessary
Why Join Us?
By Joining us, you will be part of a supportive, mission driven team making a real change in communities. We offer:
- A competitive salary of £25, 279 per annum
- 25 days annual leave + bank holidays
- Flexible working policy
- A health cash back scheme
- Workplace pension
- Free refreshments
Closing date: 20th October 2025
Please note, we reserve the right to close this vacancy earlier, if a high number of applications are received.
To Apply and for More Information:
If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.
An Enhanced DBS check will be carried out for this post.
No agencies please.
Please when applying for this role can you add job reference SEPT25C002 to your Covering Letter.
Thank you!
Working within the Potteries Moneywise Team
Casework – The post holder will conduct a full exploration of the client’s financial and holistic circumstances to provide robust advice specific to the client’s needs.
The advisor will be required to act for the client where necessary and communicate with third parties such as water providers, energy providers or the Local Authority to progress the client’s case.
Advice will be delivered through a variety of channels including face-to-face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.
The prospective advisor will be able to balance good quality alongside being able to achieve SLAs and KPIs in accordance with our contractual agreements.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Energy Advisor (Green Doctor) - Birmingham
Reference: SEPT25C001
Salary: £25,279 per annum
Hours: 37 hours per week
Contract: Full time
Location: Birmingham hybrid, one day per week to be worked in the Tipton office, with regular travel around West Midlands area when required. Access to own vehicle necessary.
Join Groundwork West Midlands – Make a Difference in Communities!
About Us
At Groundwork West Midlands, we are passionate about helping communities overcome challenges and build brighter, healthier futures. We work alongside individuals and families facing poverty, offering practical support to improve their wellbeing, reduce inequalities and foster community resilience.
The Role
We are looking for a committed and compassionate Community Energy Advisor (Green Doctor) to join our team. In this vital role you’ll work directly with people in their homes and neighbourhoods, offering guidance, support and resources to help them stay warm, save money and improve their quality of life.
As a Community Energy Advisor, you’ll play an essential role in helping individuals and families in vulnerable circumstances to:
- Understand and manage their energy use to save money and stay warm.
- Access grants, financial support and services that ease hardship.
- Install simple, practical energy-saving measures in their homes.
- Gain confidence and skills through community workshops and events.
- Connect with other local services and support networks for wider wellbeing.
A full driving licence is essential and access to own vehicle for the role which entails travel to homes around the region.
Full Training to be given – no energy related experience necessary
Why Join Us?
By Joining us, you will be part of a supportive, mission driven team making a real change in communities. We offer:
- A competitive salary of £25, 279 per annum
- 25 days annual leave + bank holidays
- Flexible working policy
- A health cash back scheme
- Workplace pension
- Free refreshments
Closing date: 20th October 2025
Please note, we reserve the right to close this vacancy earlier, if a high number of applications are received.
To Apply and for More Information:
If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.
An Enhanced DBS check will be carried out for this post.
No agencies please.
Please when applying for this role can you add job reference SEPT25C001 to your Covering Letter.
Thank you!
A place to create moments that matter
Location: Camberley, Hybrid
Salary: £40,305 per annum including regional allowance and essential user car allowance
Contact Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
Are you passionate about helping people overcome barriers and live fulfilling lives? Join us as a Welfare and Digital Inclusion Partner, where you’ll play a vital role in supporting our customers across all tenures to sustain their homes and thrive.
In this dynamic and rewarding role, you’ll:
• Connect with customers to understand their vulnerabilities and identify tailored support solutions.
• Unlock access to grants, funds, and services that empower individuals to stay in tenancy, return to work, and lead more independent lives.
• Champion financial and digital inclusion, helping people navigate challenges and build resilience.
• Collaborate with internal teams and external agencies to strengthen our signposting offer and create meaningful partnerships.
• Upskill colleagues in the Housing Services Team, equipping them to support customers facing exclusion in areas like health, employment, and finance.
This is more than a job - it’s a chance to be a catalyst for change, helping people access the tools and opportunities they need to live great lives.
To view/download the Welfare and Digital Inclusion Partner job description please click here.
Salary
The spot salary for the Welfare and Digital Inclusion Partner post is £36,162 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
You'll also receive £2,893 per annum regional allowance and £1,250 per annum essential car user allowance.
About you
• Strong knowledge of welfare benefits, grants, and income maximisation tools.
• Understanding of digital inclusion methods and the delivery of high-quality services through technology.
• Experience delivering support and guidance to customers across multiple communication channels.
• Proven ability to work across departments and collaborate with multiple stakeholders.
• Experience working with statutory and third-sector organisations to deliver services to vulnerable populations.
• Strong understanding of GDPR and customer data handling, as well as safeguarding practices.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience
Interviews
We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 16th October via Teams.
Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service
Questionnaire in advance.
Planned date: 23rd October at our Camberley office.
We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Welfare Officer, Digital Inclusion Officer / Specialist, Welfare and Digital Inclusion Partner, Housing Support Worker, Tenancy Support Officer, Customer Support Advisor (Housing / Social Services), Inclusion and Wellbeing Coordinator, CIH Level 3 / Housing qualification
REF-224 196
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fear Free, we take pride in delivering exceptional services across the Southwest region, and we are excited to announce that we are launching a new team delivering sexual violence therapeutic support across Wiltshire and Swindon. Part of a diverse team of professionals supporting adult and child victims of sexual violence, you will play an integral role in providing one-to-one and group support for adult survivors.
The Independent Sexual Violence Advisor (ISVA) will work within a multi-agency system to provide a proactive, person-centred independent service for adult and children who are victims of sexual violence, empowering choice through informed decision making. Key elements of the role include:
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Risk assessing and helping to keep service users safe (safety planning).
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Working with primary and secondary schools within Wiltshire to provide support and guidance on how to support children affected by sexual violence or abuse
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Providing informal education in assemblies and schools around consent and healthy relationships around Wiltshire
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Provision of 1-1 psychoeducational support sessions, with a focus on safety and stabilisation.
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Enabling victims to access statutory and other services.
This ISVA role requires the building of effective relationships with other agencies especially educational settings within Wiltshire that may support victims of sexual violence, developing referral pathways and creating outward facing information resources and campaigns to raise awareness and build confidence in reporting sexual violence.
The ISVA will be required to work to the Quality Standards for services supporting victims/survivors of sexual violence.
This fixed term role for 12 months will be based in our Trowbridge office, with expectation of paid travel across the area. Fear Free supports staff to work flexibly and we operate hybrid working (working both remotely and in the offices).
Key Responsibilities
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To provide a person centred, client focused, independent service, distinct from the role of a crisis worker or counsellor, primarily for the benefit of the victims of sexual abuse.
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To work with family members and supporters of victims to provide information and support where appropriate and required.
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To work within educational settings like primary and secondary schools in Wiltshire to ensure there is support for DSLs who support students who have been victims of sexual abuse.
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To deliver educational sessions in school assemblies and classes around consent and healthy relationships.
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To be point of contact for schools in Wiltshire for advice and guidance.
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To work with victims who have chosen to report their abuse and those who have not and provide a victim led service to all service users, empowering choice through informed decision making.
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To complete a support needs analysis, including risk assessments, in relation to support and counselling services and create an individualised safety plan for each client.
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To provide specialist psychoeducational support, focusing on safety and stabilisation, to support victims to manage their experience of trauma.
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To provide practical and emotional support to meet the needs of each individual service user to enable them to move forwards towards recovery.
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To refer on to other support if required, including internally to our other therapeutic based supports.
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To provide sensitive and non–judgmental support, enabling the service user to regain control and self-esteem.
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Encourage/assist clients to develop their own support network.
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To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report, mental health and sexual health and onward referrals.
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To promote the service to external agencies where applicable.
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To produce clear record keeping/documentation, in a timely manner according to Fear Free’ policies and procedures.
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To assess, offer and gain consent from the client for any onward referrals.
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To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with relevant safeguarding teams and attend MARAC, MASH and Children’s’ Services meetings if appropriate.
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Ensuring that the service user’s views, opinions, wishes and needs are understood, respected and listened to and held at the forefront of support, whilst fully complying with all safeguarding requirements.
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Safeguard the health & welfare of service users and their families.
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Enable service users to participate in the design, delivery and evaluation of services.
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Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved.
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Ensure support provided is accessible to clients in terms of location and times.
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To manage a case load – balancing new referrals, existing cases and closing cases.
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To offer specialist advice to other professionals and agencies where required.
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Live and work the FearLess values: kind, open, receptive, robust, pragmatic and expert.
General
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Live and embody the FearFree values.
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Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
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Attend and contribute to team meetings.
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Update written and computerised records with accurate and clear information.
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Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
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Undertake agreed training and keep updated on changes in legislation, policy and best practice.
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The post holder will deal with highly confidential information relating to vulnerable people.
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Ensure security of data, especially sensitive personal data, in line with the information security policy
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Work within Fear Free Policies and Procedures at all times.
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Employees have responsibilities in respect of health and safety. In particular they will:
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Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
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Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
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Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
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Report all health and safety concerns to line managers;
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Assist with the completion of the risk assessment programme.
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Any other duties that may be reasonably required.
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Thank you!
Join the Grants & Learning Committee of LEF
Are you ready to help shape progressive funding that empowers communities to use the law for justice and equity?
LEF is recruiting for an external member to join its Grants Committee, supporting the delivery of a bold new five-year strategy. This is a unique opportunity to influence how legal tools are used to drive social change, especially at a time when human rights in the UK face significant challenges.
We are particularly seeking individuals with lived experience and expertise in:
Grassroots Community Campaigning
We're looking for someone with:
- A track record of community-based activism or organising
- Experience mobilising local groups around housing, education, welfare or equalities.
- A collaborative and inclusive mindset
Why Join Us?
- Influence a £50million funding strategy focused on legal empowerment
- Help shape grantmaking that prioritises marginalised communities
- Collaborate with trustees and external advisors in a respectful, inclusive environment
- Engage in learning and development around law, rights, and movement-building
A fixed fee of £4,000 per annum (including VAT where applicable) will be paid to members of the committee.
Reasonable expenses including travel to meetings, overnight accommodation when needed and childcare will also be covered.
The appointments would be for two years in the first instance, with the possibility of renewal.
We welcome applications from both experienced committee members and first-timers. Diversity of thought, background, geography, and age is important to us - we especially encourage applications from candidates from the devolved nations and English regions beyond London and the South East to complement existing committee experience.
Time Commitment
- Four half-day meetings per year (at least two in-person; travel, accommodation, childcare covered)
- Participation in induction and preparatory sessions
- Approx. half a day of preparation per meeting
Recruitment Timeline
LEF will be hosting a Q&A webinar session to ensure all candidates have equal access to key information. This is a great opportunity to hear directly from the organisation and ask any additional questions you may have. To maintain fairness and transparency, individual conversations with the Chair/CEO will not be facilitated. Please register your interest in attending this webinar on Thursday 16th October 6-7pm and we will send you a link.
Application deadline: Monday 3rd November 2025
Interview: w/c 17th November
How to Apply
Charity People Ltd is acting as recruitment advisor to the LEF on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack in the first instance.
For an informal conversation about the role or if you have further questions prior to applying, please contact Senior Appointments at Charity People.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Thank you!
Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.
They will be required to act for the client where necessary and communicate with third parties to progress a case.
Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.
The post-holder will work to individual targets that must be met in order to contribute to team targets.
Thank you!
Citizens Advice 1066 is looking for an organized and capable Project Manager to oversee the delivery of our advice initiatives, focusing primarily, but not exclusively, on our energy service. This role is essential for ensuring our projects meet their charitable goals in Hastings, Rother, and the surrounding areas.
What You'll Be Doing: Project Oversight and Delivery
You will manage the end-to-end delivery of assigned projects, ensuring they run efficiently, meet targets, and adhere to our quality standards and organizational values. This is a practical management role requiring attention to detail and good communication.
Key Responsibilities:
- Ensure effective setup: Establish all necessary processes, IT systems, and regular meetings required for successful project delivery.
- Reporting and Monitoring: Set up and execute regular data reporting for funders. Monitor project progress against targets, identifying and addressing issues early, and escalating serious concerns to senior management when needed.
- Staff Coordination: In consultation with advice supervisors, schedule client calls and home visits for energy advisers.
- Performance and Quality: Monitor adviser performance regarding client satisfaction and adherence to project procedures. Provide necessary guidance and training to advisers.
- Quality Assurance: Work with advice supervisors to develop consistent templates and scripts for advisers, ensuring the advice meets all required quality standards.
- Communication: Prepare case studies and presentations on projects as required, including delivering presentations to various audiences, both online and in-person.
- Compliance: Ensure projects are delivered fully in line with the ethos of CA1066 and its business plan.
- General Tasks: Carry out other project-related tasks as required to maintain smooth operations.
Closing date
14th November 2025
Please note: Applications may close earlier if a suitable candidate is found, so please apply as soon as possible to avoid disappointment.
About CA1066
We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.
Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.
For any queries please email us.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits Adviser
West Kensington, London
£30,000 - £32,000 per year (salary open to discussion for candidates with significant relevant experience)
Permanent
Job Description
Company profile - Kinly
Kinly is a fast-growing social impact start-up with a mission to help older people live independently for longer. We are focused on the megatrend of ageing demographics, improving healthspan and helping to reduce the economic and social burden of ageing.
Kinly supports older people and their families to understand what support and allowances they are eligible for and then does all the complex forms/applications for them. By doing so, we unlock £5,000 a year per person on average, helping people to afford health/care support, physios, taxis, and at-home equipment.
A majority of older people are cut off from the support they need due to barriers to access – disability, low income, lack of internet or lack of family. We help people navigate a complex system and make ageing easier. Our services are free at the point of use, and fully accessible offline (using only a landline phone), but we use a lot of technology to deliver the service.
Kinly was founded by a previous unicorn founder (insure-tech) and ex-Managing Director of an AIM-listed healthcare company. The business is based in West London, with teams focused on Benefits, Customer Success, Tech and Operations. The business has a very senior advisory Board, including Government advisors and health and care leaders. Kinly’s Head of Benefits formerly lead a successful Information & Advice Service at Age UK, gaining two external Quality Marks under her leadership.
About the role
This is an exciting new role for someone with welfare benefits advice experience.
You will complete benefits checks and applications for our clients, their families and their carers. This includes providing support with Personal Independence Payment, Attendance Allowance, Pension Credit, Carer’s Allowance, Council Tax and Housing Benefit applications.
What We Offer
Salary: £30,000 - £32,000 per year (some flexibility for discussion for candidates with significant relevant experience)
Hours: Full-time (Monday – Friday) + holiday
Contract: Permanent
Promotion: Opportunities for personal growth and promotions within the company
Perks: Free Nuffield gym membership
Location: West Kensington, London (future hybrid work arrangement possible)
Start date: As soon as possible
Main Responsibilities
Providing information and advice over the telephone to older people, their carers and relatives
Completing benefits checks and advising clients accurately and appropriately in relation to their welfare benefit and related entitlements
Completing benefit applications
Holistically exploring a client’s financial, health and care needs to fully understand and tailor support to their specific circumstances
Communicating with empathy, patience, and good listening skills
Presenting and discussing information with clients in an accessible way, enabling them to understand and make informed choices
Identifying and researching information using trusted resources.
Understanding how regional differences can affect benefit entitlement (e.g., Local Housing Allowance) and advise accordingly
Keeping secure, up-to-date, full and accurate records using Kinly’s systems
Reviewing completed forms and carrying out case checks to ensure quality
Upholding Kinly’s high standards of professionalism, and living up to our core values of “access for all”, trust and championing older people
Person specification
Knowledge of welfare benefits, including Personal Independence Payment, Pension Credit, Carer’s Allowance, Housing Benefit, Council Tax Support, Attendance Allowance, Blue Badge
Recent experience of delivering information and advice on welfare benefits – particularly in relation to Personal Independence Payment, Attendance Allowance and Blue Badge and Pension Credit
An understanding of, or interest in how different benefits impact each other (e.g., Carer’s Allowance and State Pension, Pension Credit and the Severe Disability Premium)
Knowledge of, or an interest in issues affecting older people including housing, transport, disability aids and adaptations, care assessment and funding, and community support
Desire to learn about benefits in different regions (e.g., Social Security Scotland)
Ability to work flexibly, independently, and as part of an energetic, driven and collaborative team in a very supportive and busy work environment
Excellent communication and interpersonal skills with an ability to relate to people at all levels and from different cultural backgrounds
Attention to detail
Experience of working independently to prioritise work and meet deadlines
Willingness to participate in opportunities for training and professional development
Competent and efficient IT skills (Microsoft, Outlook, Excel, IOS)
Job Benefits
Casual work attire
Gym membership
On-site parking
We will consider all applications, but it would be really helpful if you could please attach a short cover letter outlining:
1) Your motivations for helping older people (50+)
2) Your level of experience in advising on benefits for older people (especially PIP, Attendance Allowance, Blue Badges, Pension Credit, Council Tax)
You'll see these questions above in the screening questions also - would be great to get a bit more than the CV here if possible here!
Non Charity Employer
21 - 50
Specialist support to help older people live independently.
Thank you!
Are you ready to make a real difference for people living with MND and their families in Wales?
We have an exciting 12-month Fixed Term Contract opportunity for a Senior Policy and Public Affairs Adviser to shape policy, influence decision-makers, and strengthen the MND Association’s voice across Wales. You will work with colleagues, partners and volunteers to improve services and support for people with MND, their carers, and families.
Key Responsibilities:
- Work with the Public Affairs Manager, and Wales Delivery Team to deliver the MND Association’s influencing, campaigning and lobbying priorities across Wales
- Analyse public policy and develop well-informed policy positions and recommendations
- Communicate our position on policy issues to the Senedd, Cross Party Groups and Government
- Prepare and manage the production of policy papers, briefings, submissions, speeches and reports
- Build and manage strong relationships with key decision-makers, policymakers and partners
- Create opportunities to influence change at Senedd and ensure alignment with NHS Wales and local authorities
- Implement and support public affairs and campaigning activity across Wales
- Work with colleagues to develop and support campaigning actions and volunteers
- Represent the Association at meetings and external events
About You:
- Excellent understanding of the Welsh political system, including Senedd processes and law-making mechanisms
- Experience of responding to policy consultations
- Experience delivering campaigns and public affairs activity
- Proven communication skills, both written and verbal, with the ability to influence and negotiate effectively
- Ability to work independently as well as collaboratively within a team
- Skilled at prioritising work to meet tight deadlines
- Willingness to travel and occasionally work evenings or weekends as required
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This is a home-based in Wales, offering the opportunity to work flexibly while engaging with stakeholders across the nation.
If you are committed to making a difference and want to use your expertise to help improve lives, we would love to hear from you. Apply now to join us as a Senior Policy and Public Affairs Adviser and be part of our work to ensure people with MND, their careers and families in Wales receive the care and support they need.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a tangible impact in the charity sector? This is an exciting opportunity to join The Mulberry Centre at a pivotal time. As we celebrate our 25th anniversary in 2026 and prepare for a series of high-profile fundraising initiatives, this is your chance to be part of something truly special. With the launch of the new Ambulatory Diagnostic Centre at West Middlesex University Hospital, we’re ready to enhance our collaboration with local NHS services and broaden our impact within the community.
Since 2001, The Mulberry Centre has been providing essential cancer information and support services to over 18,000 people. With our income now exceeding £750,000 and growing fast, we’re set to expand even further and we need someone like you to help secure the vital funding that will enable this growth.
Working closely with the Head of Fundraising and Engagement, you will play a key role in implementing fundraising plans that focus on researching, building relationships, and providing exceptional stewardship to corporate partners and major donors. This position will actively contribute to the development of broader fundraising strategies to support the organisation's growth. In addition, the role is responsible for the creation and growth of a legacy giving programme. This will involve working with solicitors, accountants, financial advisors, and other professionals to identify potential legators. You will engage in research, build relationships, and host targeted events to cultivate support for legacy giving. Furthermore, you will collaborate with the Head of Fundraising and Engagement and the Marketing and Communications Lead to develop strategies for marketing legacies and expanding this critical area of support.
The ideal candidate will be a skilled multi-tasker with strong project management and interpersonal abilities, capable of meeting tight deadlines and managing important partnerships effectively.
To apply, candidates must submit a comprehensive CV along with a covering letter. The covering letter should include a supporting statement that demonstrates how you meet the personal specification for the role. Please note that applications will only be considered if both documents are provided.
The client requests no contact from agencies or media sales.
Thank you!
Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?
ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.
As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.
We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.
You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.
Registered Charity
21 - 50
Improving the lives of seafarers and their families with services, resources, strategies and advocacy
The client requests no contact from agencies or media sales.