Welfare benefits jobs

We’re looking for a confident and compassionate LGBTQ+ Project Worker to join our supported housing team working across Brighton and Eastbourne.

This isn’t just a support role, it’s a frontline position that requires emotional resilience, excellent communication skills, and a grounded understanding of what it means to work in a supported housing environment. The people we work with often face intersecting challenges including mental health, trauma, identity-based discrimination, and housing insecurity. Your job will be to help them navigate these realities and move toward independent living with dignity, strength, and stability.

You’ll need to thrive in a role where no two days are the same. From conversations around rent and cleaning routines to complex safeguarding issues or mental health disclosures, you’ll be expected to step in calmly and confidently, without shying away from challenge.

We’re seeking someone who builds positive working relationships with both residents and housing providers, can adapt to rapidly changing needs, and brings clarity, kindness, and consistency to their work no matter what’s going on that day.

While this role is based in Brighton, we operate as one team across both Eastbourne and Brighton. From time to time, you may be expected to provide cover at our Eastbourne accommodation when needed.

The advertised salary includes London Weighting. As such, you will be responsible for covering the cost of travel to London for our monthly all-staff meetings. If additional travel to London is required as part of your role, these costs will also need to be covered by you.

Key Responsibilities

· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.

· To assess the individual needs of each person and provide a bespoke support plan.

· To ensure that effective service user participation mechanisms are in place.

· To ensure a high level of customer care and practice at all times.

· To develop links with relevant external agencies.

Main Duties of the Post

Support Sessions

· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.

· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.

· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.

· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.

Financial Support

· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.

Semi-independent Living Support

· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.

· To assess individual service user’s suitability for independent accommodation.

· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.

Resettlement

· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.

· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.

· To ensure all service users are fully aware of their rights and responsibilities in their home.

· To work with housing providers, both public and private, to negotiate move on options.

Groupwork, Consultation and Participation

· To work as part of a team in developing user participation.

· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.

· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.

· Supporting our residents to participate in group and peer support and to access online support mechanisms.

· Facilitating and promoting an LGBTQ+ group work programme.

Other Duties

· To establish and maintain accurate and complete records in all areas of work.

· To complete statistics for the collation of performance and funding information.

· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.

· To participate in individual and clinical supervision meetings, annual appraisals and training.

· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.

· To act in the best interests of Stonewall Housing and its clients at all times.

· To work evenings as necessary.

· To promote Stonewall Housing at external meetings and community events.

· To carry out any other duties commensurate with the aims and objectives of the post that may be require.

PERSON SPECIFICATION

Essential Experience

·       Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.

· Experience of working with and delivering services to a diverse client group with a wide range of support needs.

· Experience of lone working and working as part of team.

Essential Knowledge

· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.

· Knowledge of the current benefits available to single people.

· Knowledge of common themes, trends and issues within supported and shared accommodation.

· Knowledge of pathways into medical and social support for LGBTQ+ people.

Essential Skills and Abilities

· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.

· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.

· Ability to prioritise and maintain case work across multiple projects at the same time.

· Excellent recording and reporting skills to accurately reflect work with young people.

· Excellent written and verbal communication with vulnerable people.

· Ability to effectively involve and engage LGBTQ+ people in services.

· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.

As with all members of Stonewall Housing’s Team, the postholder will also:

· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.

· Have strong networking and relationship-building skills.

· Have a positive and can-do attitude.

· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.

· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.

· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.

· Be able to travel occasionally around the UK for key events.

· To work as part of a mostly-remote team, embracing online communication and collaboration tools.

· To receive regular supervision from the line manager and attend training courses as required.

Your attitude and personal attributes

· A commitment to equal opportunities in all aspects of work.

· A commitment to the aims, values and beliefs of the organisation.

· Ability to empathise with vulnerable LGBTQ+ people.

Conditions:

This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.

More about who we are:

Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

· We are LGBTQ+ informed.

· We are tenacious.

· We are empowering.

· We are collaborative.

· We are inclusive.

What we can offer you:

Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

· Competitive salary

· Flexible working

· Generous annual leave – 30 days (FTE)

· An additional ‘Stonewall Housing’ day off per year

· Pension scheme

· Employee Assistance Programme

· BHSF health cash  plan

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Director of Services, on john[at]stonewallhousing[dot]org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

Join a Values-Led Charity Making a Difference

The Frank Parkinson Yorkshire Trust is a long-established almshouse charity providing high-quality independent living accommodation for older people in Guiseley. Home to 44 residents, our attractive and well-maintained site offers more than housing – it provides a safe, supportive community where people can live independently with dignity and confidence.

We are looking for an enthusiastic and compassionate Housing Officer to join our small, dedicated team. This is an opportunity to take ownership of a varied and rewarding role, combining housing management, resident engagement, estate management, and community development.

About the Role

Reporting to the Head of Operations, you will lead the day-to-day housing management and estate services across our site. You will build positive relationships with residents, support their wellbeing and independence, ensure homes and communal areas are safe and well managed, and help create a vibrant community environment.

This is a hands-on role suited to someone who enjoys working closely with people, takes pride in delivering excellent services, and can balance resident support with professional housing management responsibilities.

Key Responsibilities

· Manage housing applications, allocations, viewings, sign-ups, and empty homes.

· Carry out regular resident visits to support wellbeing, independence, and tenancy sustainability.

· Lead day-to-day estate management activities and property inspections.

· Monitor repairs, contractors, and compliance activities to ensure high standards are maintained.

· Respond effectively to resident enquiries, concerns, complaints, and safeguarding matters.

· Maintain accurate records and support housing, health and safety, and compliance requirements.

· Organise resident events, engagement activities, and community initiatives.

· Build positive relationships with residents, families, contractors, local organisations, and partner agencies.

· Contribute to service improvements and support reporting for senior management and Trustees.

· Provide occasional support outside normal working hours in emergency situations, with time off in lieu provided.

What We’re Looking For

We are seeking someone who:

· Has experience in housing, property, community, support, or customer-focused services.

· Enjoys working directly with older people and supporting independent living.

· Has excellent communication, organisational, and problem-solving skills.

· Can work independently while contributing positively to a small team.

· Demonstrates empathy, professionalism, and sound judgement.

· Is confident managing competing priorities and maintaining accurate records.

· Understands the importance of safeguarding, health and safety, and resident wellbeing.

Why Join Us?

At The Frank Parkinson Yorkshire Trust, you’ll be part of a small organisation where your contribution is visible, valued, and genuinely makes a difference.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our Eastbourne and Hailsham servicesprovide 24-hour supported housing for young people aged 16–25, offering low to medium levels of housing-related support. Eastbourne Foyer houses 33 young people, while our two Hailsham sites - Grove House and Newton Park - houses 7 and 3 young people respectively, all with shared communal facilities. Across all three sites, we support residents to develop the skills needed for independent living. This includes managing finances and budgeting, building life and work skills, and maintaining personal self-care.

Our staff take a trauma-informed and psychologically informed approach, supporting residents to build essential life skills, identify personal goals, and work towards their aspirations so they can move on to independent and fulfilling futures. Our dedicated team of Support Workers, Night Workers, and Bank Workers provide personalised guidance, practical assistance, and signposting in key areas including housing, budgeting, daily living skills, employment, and healthy relationship building.

We are looking for a Supported Housing Support Worker to join our team at Eastbourne Foyer, with the expectation of working from our other sites in Hailsham when required. You will hold a caseload of residents and carry out regular key work sessions with them each week. Through these sessions, you will work together to develop personalised support plans, track progress, and help residents achieve their goals.

Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 12th July at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

An exciting opportunity has arisen for a Medical Admin Clinic Co-Ordinator to join our Medical Team. This role will require the successful candidate to ensure that all internal and external clinics run smoothly, providing doctors and MDT with relevant documentation ensuring that this service is reliable, efficient, timely, accurate and confidential.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

Working closely with the Medical Secretaries & Medical Business & Revalidation Manager you will provide a high quality and professional support to the Medical Team.

· Have excellent communication and organisational skills and manage a varied workload.

· Be forward thinking and flexible approach.

· Have the ability to work under pressure while remaining calm.

· Have a sympathetic and diplomatic telephone manner and maintain confidentiality at all times.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Dates: Monday 27th or Tuesday 28th July 2026

AI Statement

We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.

We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.

PLEASE READ CAREFULLY – ‘How to Apply’

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Terms and Conditions

As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment. Whilst we do not directly match NHS terms, we offer a competitive salary and a range of staff benefits.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Housing Interventions Worker - HMP Cardiff

Location: Cardiff

Salary:£26,000 per annum

Vacancy Type: Permanent, Full Time

Closing Date: 13th of July 2026

Are you passionate about preventing homelessness, reducing reoffending and supporting people to achieve lasting change?

We're looking for an experienced, positive and solutions-focused Housing Intervention Worker to join our Camau Service, helping people involved with the criminal justice system secure stable accommodation and successfully reintegrate into their communities.

This is a rewarding opportunity to work within prisons and alongside probation services, making a real difference to the lives of people preparing for release from custody.

About the Service

The Camau Service is commissioned by His Majesty's Prison and Probation Service (HMPPS) and delivered across Gwent, South Wales and Dyfed Powys by The Forward Trust.

The service supports individuals who have been allocated a Rehabilitation Activity Requirement as part of their community supervision licence, helping them prepare for a successful return to the community. The service also supports unsentenced men on remand awaiting sentencing.

We are committed to creating opportunities for everyone and warmly welcome applications from people of all backgrounds, including those with lived experience of addiction, recovery, previous offending or homelessness.

About the Role

Based primarily at HMP Cardiff, you will work closely with prison and probation colleagues to deliver housing-focused interventions that improve accommodation outcomes and prevent homelessness.

Key Responsibilities

• Deliver one-to-one housing advice and interventions for individuals in custody and those preparing for release.
• Complete comprehensive housing needs assessments and develop person-centred action plans.
• Support individuals to access suitable accommodation and reduce the risk of homelessness.
• Source accommodation within the private rented sector, including shared accommodation, HMOs, studio flats and one-bedroom properties.
• Develop and maintain effective relationships with landlords, letting agents, local authorities, Registered Social Landlords and other accommodation providers.
• Negotiate tenancy agreements, rental arrangements and property placements.
• Ensure accommodation meets legal, health and safety and housing quality standards.
• Work collaboratively with prison, probation and community partners to support successful resettlement.
• Signpost and refer service users to appropriate specialist support services, including employment, health, substance misuse and welfare support.
• Maintain accurate records and contribute towards achieving service performance targets.
• Work safely and effectively within safeguarding, risk management and lone working procedures.

About You

We're looking for someone who is motivated by improving lives and can build positive relationships with people facing multiple and complex disadvantages.

You will have:

• Experience supporting people with housing, homelessness or resettlement needs.
• A good understanding of housing legislation, homelessness prevention and the welfare benefits system.
• Experience providing advice and guidance on housing and welfare benefits.
• Experience completing assessments and developing person-centred support plans.
• Knowledge of the challenges faced by people experiencing homelessness, substance misuse, mental ill health or involvement with the criminal justice system.
• Experience working with adults with multiple and complex needs.
• Excellent communication, negotiation and relationship-building skills.
• The ability to work independently while contributing positively within a multidisciplinary team.
• Good organisational and IT skills, with experience maintaining accurate case records.
• An understanding of safeguarding, professional boundaries and risk management.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• BHSF Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to their website to complete your application.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Supported Housing Support Worker to join our team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 26 July 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Are you looking for an opportunity where you will make a difference in helping to end homelessness and rebuild lives in Oxford?

We have an exciting opportunity for someone to join our Oxford Street Outreach Service in a Rough Sleeper Navigator role, across housing, immigration, women’s support, health, and substance misuse issues with some of Oxfords most vulnerable individuals.

The team provide through-care casework to socially excluded individuals who are sleeping rough or living in various temporary accommodation settings. The team works with clients who have complex needs requiring specialist support to remain away from the streets and sustain secure accommodation, avoiding a return to homelessness. In the role of Navigator, you will:

• Work proactively to make contact with clients to assess their needs who are at immediate risk of homelessness.
• Provide a client centred approach, offering support and advice to access suitable support including health care for physical and/or mental health conditions, specialised advice, and work and training opportunities.
• Build and maintain productive relationships with internal and external stakeholders including Local Authorities, other homeless services and housing providers, in UK and Europe.
• Provide line management, support and supervision to staff.
• In this role you will work across different locations to ensure support is provided to clients where it is needed, such as team offices, on the streets, local Day Centres or Housing Options.

About you

We are looking for people with excellent communication skills and some experience of engaging marginalised or vulnerable people. If you have a genuine interest in supporting and empowering individuals to make positive changes and the ability to work with a person-centred approach we encourage you to apply.

• You will have a good knowledge of housing legislation and welfare benefits, and understand the issues faced by homeless or vulnerably housed people.
• You will have the ability to network and develop positive relationships with a variety of people including local partner agencies, and regular contact with clients.
• Demonstrate good planning and organisational skills and the ability to work independently.
• Ability to provide motivation and line management to a small staff team.
• Due to the needs of our services, the post holder may be required to work a shift rota, so flexibility is required. This may include some weekends and bank holidays.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website and click the ‘Apply Now’ Button to start your online application form 

Closing date: 10am 14 July 2026

Interview and assessments on: week commencing 27 July 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Manager - Young Lives & Families
Pay: £37,650 - £41,250 per annum
Hours: Full-time. 35 hours a week
Work Pattern: Monday to Friday, 9am to 5pm 
Contract Period: Permanent
Location: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF

About Action on Disability

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.

AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.

We deliver four key services: Young Lives & Families, Employment, Welfare Benefits, and Independent Living.

Purpose of the Role

The Manager for Young Lives & Families and Independent Living Advice & Support provides operational leadership and coordination across both departments.

The postholder supervises project leads, ensures effective, person-centred service delivery, and maintains quality, compliance and accountability in line with AoD’s values and the Social Model of Disability.

Working closely with the Chief Operating Officer, the Manager supports planning, performance monitoring, budgeting and partnership development to ensure services for Disabled children, young people, adults and families are delivered to a high standard and meet contractual outcomes.

Main Responsibilities

1. Provide clear, supportive day-to-day leadership across both departments, ensuring that services meet organisational and contractual requirements.

2. Supervise and support the project leads for Youth, Supported Internships (H&F and K&C), Welfare Benefits Advice and Direct Payments Support.

3. Coordinate delivery to ensure that all activities are inclusive, accessible and informed by the Social Model of Disability.

4. Oversee compliance with statutory, contractual and safeguarding requirements, maintaining accurate monitoring and quality-assurance systems.

5. Manage departmental budgets within agreed limits and contribute to forecasting, reporting and value-for-money reviews.

6. Prepare and submit funding applications and tender bids, in conjunction with the Chief Operating Officer, ensuring proposals are evidence-based and aligned with AoD’s strategic priorities.

7. Lead regular team meetings, supervision and appraisals; set clear objectives and support staff development.

8. Build and maintain effective partnerships with local authorities, schools, colleges, employers and community organisations to strengthen outcomes.

9. Support project leads with data collection, outcome reporting and evaluation (including use of Salesforce or other systems).

10.  Promote co-production and participation by Disabled people in service design, delivery and review.

11.  Contribute to planning and service improvement initiatives, identifying opportunities to enhance delivery and efficiency.

12.  Represent AoD positively at external meetings, networks and events, promoting our vision, values and expertise.

13.  Work collaboratively with other AoD departments to encourage cross-organisational learning and shared practice.

General Responsibilities

• Work in line with AoD’s aims, values and the Social Model of Disability.
• Follow AoD’s policies on Equality, Safeguarding, Health & Safety, Confidentiality and Data Protection.
• Actively contribute to team meetings, supervision and training.
• Promote AoD’s services and values to partners, employers and the wider community.
• Be flexible and willing to carry out other tasks that support the smooth running of the service.

Organisational responsibilities

All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability. In this role you will:

• Work in line with AoD’s aims, values and strategic priorities, promoting equality, inclusion and co-production in all aspects of your work.
• Follow AoD’s policies and procedures, including those covering Equality, Safeguarding, Health & Safety, Data Protection and Confidentiality.
• Promote and represent AoD positively to partners, employers, funders and members of the public.
• Contribute to organisational development, suggesting improvements and sharing ideas to strengthen our services.
• Participate fully in supervision, training, team and organisational meetings, and support colleagues to achieve shared goals.
• Maintain accurate records and monitoring data, contributing to reports for funders, commissioners and internal use.
• Work flexibly across projects and departments when needed, supporting colleagues and adapting to new priorities.
• Ensure safe and responsible working practices in all aspects of your role, including the wellbeing of yourself and others.
• Uphold AoD’s commitment to being a DPO led by and for Disabled people.

In return we offer

• 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
• Life Assurance (1x salary if enrolled in the auto-enrolment pension)
• Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
• 2 weeks Disability Leave pay
• Employee Assistance Programme

Additional Information

• Some evening or weekend work may occasionally be required.
• An enhanced DBS check will be required.
• Travel across Greater London will be required; travel expenses reimbursed according to policy.
• Managers are expected to work on-site at AoD for at least four days per week (full-time equivalent).

Closing Date: 24th July
Interview Dates: 4-6th August
N.B. We reserve the right to interview and close the deadline early should a suitable applicant apply

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

We particularly welcome applications from Disabled people, as they are currently under-represented in leadership roles across the wider voluntary and community sector. As a Disabled People’s Organisation, we believe lived experience brings valuable insight and leadership to this role. We will provide reasonable adjustments at all stages of recruitment and employment.

No agencies please.

About BeyondAutism

BeyondAutism is a leading UK charity dedicated to empowering autistic children and young adults through specialist education, training and support services. Our vision is a world where every autistic learner belongs, succeeds and shapes their own future.

Founded by parents in 2000, we provide specialist education from Early Years through Post-19, alongside outreach, training and innovative support services. We are passionate about creating opportunities for autistic people to achieve greater independence, choice and quality of life.

The Role

We're looking for an experienced and ambitious Philanthropy & Partnerships Manager to lead the growth of our voluntary income and strategic partnerships.

Reporting to the Head of Marketing, Communications and Fundraising, you'll develop and manage income from trusts and foundations, major donors, corporate partnerships and legacy giving. You'll also build long-term relationships with supporters and partners while helping deliver our Fundraising Strategy 2030.

This is an exciting opportunity for someone who enjoys building meaningful relationships, identifying new funding opportunities and making a genuine impact within a growing charity.

Key Responsibilities

• Develop and manage a pipeline of trusts, foundations, major donors, corporate partners and legacy prospects.
• Secure funding through high-quality grant applications, proposals and funding reports.
• Build and maintain relationships with funders, supporters and strategic partners.
• Identify new income opportunities aligned to BeyondAutism's mission.
• Represent BeyondAutism at networking events, meetings and fundraising opportunities.
• Work collaboratively with colleagues, Trustees and senior leaders to develop compelling cases for support.
• Line manage and support the Fundraising Officer.
• Maintain accurate CRM records, fundraising reporting and income forecasting.
• Ensure fundraising activities comply with GDPR and fundraising regulations.

About You

Essential

• Proven success securing income from trusts and foundations.
• Experience developing fundraising pipelines and managing prospect portfolios.
• Strong bid writing, proposal writing and reporting skills.
• Experience building relationships with funders, supporters or external stakeholders.
• Experience working towards income targets and fundraising KPIs.
• Excellent written and verbal communication skills.
• Experience using CRM systems to manage fundraising activity.
• Strong organisational and project management skills.
• Confident using Microsoft Office.

Desirable

• Experience in major donor fundraising.
• Corporate partnership development experience.
• Legacy fundraising or individual giving experience.
• Previous line management experience.
• Knowledge of fundraising regulations and GDPR.
• Experience working within the charity, education, disability, health or social impact sectors.
• Commercial awareness and the ability to identify new funding opportunities.

What We Offer

• Hybrid and flexible working
• Competitive pension scheme
• Continuing Professional Development (CPD)
• Professional membership fee reimbursement
• Employee Assistance Programme
• Onsite counselling support
• Perkbox employee benefits platform
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Referral Scheme

Safeguarding

BeyondAutism is committed to safeguarding and promoting the welfare of children and young adults. The successful applicant will be required to undertake an enhanced DBS check.

Equality, Diversity & Inclusion

BeyondAutism is proud to be an equal opportunities employer. We welcome applications from candidates of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.

Apply Now

To apply, please submit your CV and a covering letter outlining your suitability for the role.

If you'd like an informal conversation about the position before applying, we'd be delighted to hear from you.

Company Description Bench Outreach is a South East London–based organization that supports people facing significant social challenges. The team helps individuals overcome drug and alcohol dependence, secure safe and stable housing, and rebuild their lives. Bench Outreach focuses on person-centered support, aiming to promote dignity, independence, and long-term wellbeing. The organization works in partnership with local services and communities to ensure vulnerable people can access the resources they need.

Role Description The Housing First Support Worker is a full-time, on-site role based in London. The role involves providing direct, practical support to individuals who have experienced homelessness, helping them to sustain tenancies in line with Housing First principles. Day-to-day tasks include conducting regular home visits, developing personalized support plans, and working collaboratively with partner agencies to address health, substance use, and welfare needs. The Housing First Support Worker will advocate for clients, assist with appointments and benefits, and help service users build skills that support independence and community integration. Record-keeping, risk assessment, and safeguarding responsibilities are also key parts of the role.

Qualifications

• Experience in support work or similar roles, with a strong understanding of Housing First or homelessness services.
• Strong interpersonal skills and communication abilities to build trust and work effectively with diverse service users.

• Knowledge of safeguarding principles and practice, including risk assessment and incident reporting.
• Ability to provide basic technical support, such as helping clients use phones, online services, and digital tools to access benefits and healthcare.
• Understanding of substance misuse, mental health, and trauma-informed practice is highly beneficial.
• Ability to work collaboratively with multi-disciplinary teams and external agencies.
• Organizational and record-keeping skills, including accurate case notes and data entry.
• Relevant training or qualifications in social care, housing, or related fields are an advantage.

37.5 hours per week / permanent / working Monday - Friday, 9am - 5pm.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

East Sussex Transitional Housing is a low-support service, providing safe, secure, supported accommodation for 98 young people between the ages of 18-25 who have been, or are, at risk of homelessness. We have a small, supportive, and established team which manages 18 housing properties across, Eastbourne, Bexhill and Hastings. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

You will be based at the YMCA office in Eastbourne but will be visiting our 7 properties around Eastbourne each week, meeting with residents in their homes and at the office.

Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 26 July at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Housing Interventions Officer - Custody Based - HMP Parc

Location: Bridgend

Salary: £26,000 per annum

Vacancy Type: Permanent

About The Role

Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending?

If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you.

As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need.

You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.

What you’ll be doing

• Deliver 1-to-1 housing advice and interventions within the prison environment
• Complete holistic housing needs assessments and develop clear, structured action plans
• Prevent homelessness by securing and sustaining suitable accommodation
• Source private rented accommodation (HMOs, shared housing, studios and 1-beds)
• Liaise with landlords and agents, including negotiating rent and tenancy terms
• Ensure properties meet legal, health & safety and Rent Smart Wales requirements
• Work closely with Prison, Probation and housing partners to manage risk and achieve targets
• Encourage engagement with Forward Connect and other appropriate support services

What we’re looking for

• Good knowledge of housing and welfare benefits systems
• Experience providing housing and welfare advice
• Experience assessing housing and wider support needs
• Ability to develop support plans to help people sustain tenancies
• Understanding of homelessness, abstinence-based recovery and complex needs
• Experience supporting people facing multiple disadvantage

If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

Housing Interventions Officer - Custody Based - HMP Parc

Location: Bridgend

Salary: £26,000 per annum

Vacancy Type: Permanent

About The Role

Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending?

If you’re driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you.

As a Housing Interventions Officer, you’ll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need.

You’ll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.

What you’ll be doing

• Deliver 1-to-1 housing advice and interventions within the prison environment
• Complete holistic housing needs assessments and develop clear, structured action plans
• Prevent homelessness by securing and sustaining suitable accommodation
• Source private rented accommodation (HMOs, shared housing, studios and 1-beds)
• Liaise with landlords and agents, including negotiating rent and tenancy terms
• Ensure properties meet legal, health & safety and Rent Smart Wales requirements
• Work closely with Prison, Probation and housing partners to manage risk and achieve targets
• Encourage engagement with Forward Connect and other appropriate support services

What we’re looking for

• Good knowledge of housing and welfare benefits systems
• Experience providing housing and welfare advice
• Experience assessing housing and wider support needs
• Ability to develop support plans to help people sustain tenancies
• Understanding of homelessness, abstinence-based recovery and complex needs
• Experience supporting people facing multiple disadvantage

If you’re motivated, resilient and committed to reducing reoffending through stable housing, we’d love to hear from you.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6-8 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.

At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together.

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses.

JOB DESCRIPTION

Job Title: RDA Coach

Reports to:  Centre Manager

Based at: Lowlands Equestrian Centre, Warwickshire

Hours: Flexible working available: This role is advertised as 30 hours per week, Tuesday to                                                          Saturday, but we're happy to consider flexible working patterns. The role can be shared between two or more people, so we'd encourage you to apply even if you can't work all the hours                                            advertised. 

Contract Type: Permanent

Salary: £24,947

Role Purpose

The RDA Coach is responsible for the planning, coordination, and delivery of safe, effective, and engaging sessions at Lowlands Equestrian Centre. The Coach role ensures that all sessions meet the needs of disabled riders while maintaining high standards of equine welfare, volunteer support, and compliance with RDA guidelines.

Key Responsibilities

Session Delivery

 · Lead and deliver all ridden sessions, ensuring they are safe, inclusive, and tailored to individual rider needs.

· Lead other activities at the centre when needed.

· Complete session risk assessments and retain responsibility for maintaining safety throughout.

· Take overall responsibility for the effective running of sessions, including setup, delivery, and close-down.

· Ensure all sessions align with RDA standards and best practice.

· Coordination of volunteers to ensure adequate support for participants.

Session Planning

· Plan structured and progressive ridden sessions to support rider development and enjoyment.  

· Adapt session plans to meet the varying abilities and goals of riders.

· Contribute to the overall activity plan, identifying ways to increase efficiency, session quality and volume.

Assessment & Rider Development

 · Carry out rider assessments to facilitate progression and ensure appropriate support is in place.

· Identify when further advice and therapy support are required to assess safety for riders.

· Complete and maintain Risk Assessments (RA) relevant to ridden activities.

· Monitor rider progress and adjust sessions accordingly.

Horse Allocation

In partnership with the Equine Team:

 · allocate suitable horses to riders based on:

o Rider ability and needs

o Horse suitability, fitness, and temperament

· ensure horse workload is appropriate and balanced.

 Record Keeping

 · Maintain accurate and up-to-date records for sessions, including:

o Attendance

o Rider progress and assessments

o Any incidents or concerns

Volunteer Coordination & Training

 · Coordinate volunteers for ridden sessions, ensuring appropriate roles are filled (e.g., side walkers, leaders).

· Provide clear briefings before sessions and debriefs where required.

· Deliver training and guidance to volunteers to ensure safe and effective support during sessions.

· Monitor volunteer performance and safety, identifying any training needs or safety concerns and providing the appropriate support where needed.

Health, Safety & Welfare

· Ensure all sessions operate in line with health and safety requirements and RDA policies.

· Monitor both rider and horse welfare during sessions, taking action where necessary.

· Report and record any incidents or concerns promptly

Person Specification

Essential Criteria

 · Coaching qualification (RDA Coach, BHS Stage 2 Coach or equivalent).

· Experience of delivering ridden sessions, ideally within a therapeutic or educational setting.

· Strong understanding of equine behaviour, welfare, and suitability for ridden work.

· Experience of working with volunteers and coordinating teams.

· Ability to assess rider ability and adapt sessions accordingly.

· Good organisational and record-keeping skills.

· Knowledge of health and safety requirements in an equine environment.

· Excellent communication and interpersonal skills.

Desirable Criteria

· Experience working within an RDA-approved centre or RDA Group.

· First Aid qualification.

· Safeguarding training.

· Experience of working with individuals with additional needs or disabilities.

Personal Attributes

· Patient, empathetic, and supportive approach.

· Confident leader with the ability to direct sessions effectively.

· Calm and decisive under pressure.

· Highly organised and reliable.

· Commitment to inclusion, accessibility, and high welfare standards.

· Committed to continuously improving coaching practice and development