Welfare benefits jobs
Various locations across the Liverpool area.
Some flexible hybrid working - 4 days office based, 1 day work from home.
1 Permanent and 1 Fixed term until 30th June 2027
Hours: 35 Hours per week
About the Role
Role Purpose:
Do you enjoy helping people? Are you a compassionate and people focused person?
Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?
The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.
The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.
A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.
They will work collaboratively with their team, management and external organisations.
Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Requirements
To be appointed as a Debt Advice Caseworker, you will need to have:
1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
OR
To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral/written communication skills and be numerate to the level required by the tasks.
5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
9. Ability and willingness to work as part of a team.
10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
11. Ability to work across different sites within Liverpool.
12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.
Equality and Diversity:
All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.
Responsibilities:
1. Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.
2. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.
3. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.
4. Ensure income maximisation through the take up of appropriate welfare benefits.
5. Prepare and present cases to statutory bodies, tribunals, and courts when required.
6. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.
7. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.
8. Comply with systems for monitoring and reporting purposes.
9. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
10. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.
11. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
Research and Campaigns
1. Keep up to date with current research trends and campaign issues.
2. Participate in research and campaigns activity by providing information on client’s circumstances and acting on behalf of the client.
Essential Criteria
1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.
2. An understanding of the problems and issues associated with unmanageable debt and their implications for clients and advice service provision.
3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.
4. A good understanding of the skills and techniques used in interviewing clients through a range of channels including telephone, digital and face-to-face.
5. The ability to understand the needs of others and to empower clients to take action for themselves.
6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.
7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
8. The ability to work as part of a team and to respond positively to change.
How to Apply
For more information and to apply, please click on the Redirect button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: 12months fixed term – parental leave cover
Hours: 21 hours per week
Location: Based in Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
About the role
As a Coach in the Structured Coaching Team, you will be the lead worker for people who engage well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness. You will work collaboratively across departments to support Crisis' mission to end homelessness by delivering services that are person-centred, sensitive and responsive to the diverse needs of Crisis Members. You will understand and promote the importance of evidencing our impact in preventing and ending homelessness. Also evidencing the barriers faced by members to directly inform our Policy and Campaigns strategies, using the Crisis Member Achievement and Progression System (MAPS) and case management standards.
About you
You will as part of the Crisis team, make and maintain collaborative, consistent relationships with our members, staff, volunteers and other organisations.
You will have:
- Knowledge of relevant sector, e.g., housing, homelessness, and welfare legislation.
- An understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals.
- Effectively manage your own workload, including a varied caseload, with excellent organisational skills and the ability to manage conflicting priorities, exercise judgment under pressure and balance competing demands.
- An understanding of the importance of protecting an individual’s personal and sensitive data when working with someone’s information.
- Excellent communication skills, spoken and written, including the ability to promote Crisis’ services to a wide variety of audiences.
- Knowledge and experience of safeguarding and commitment to act in compliance with safeguarding policy and procedures.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 31st May 2026
Interviews will be held on Monday 15th June 2026 at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
As a fundraising and grant-making charity, we bring to life projects that transform patient care - from sensory packs for children in A&E to a peaceful sanctuary garden for people living with dementia. We’re a small, ambitious and supportive team, and in just three years we’ve tripled our income. Our goal is to become the charity of choice for our local community in Islington and Haringey.
Over the past 18 months, this role has built community and challenge events income from the ground up, creating real momentum. There’s still huge untapped potential locally, offering an exciting opportunity to grow and innovate.
This is a varied and rewarding role where you’ll build meaningful relationships with clinicians, donors and the community, and see first-hand the impact of your work. You’ll lead on community fundraising, challenge events and volunteering, with real autonomy. It's a fantastic step up for someone ready to develop and make their mark.
The successful candidate will benefit from an NHS Agenda for Change salary and excellent NHS benefits, including a generous pension and annual leave.
The client requests no contact from agencies or media sales.
Job Title: Shop Manager, Teddington
Salary: £29,000 per annum
Team: Teddington
Hours: Full Time, 37.5
Contract Type: Permanent
Location: Shooting Star Children's Hospices Charity Shop Teddington ,TW11 8QZ
About the role
Your key purpose will be to manage a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.
About you
This role requires experience of charity retail, preferrable in a supporting or managerial role. You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charities ethics. You will need to show you are fair, patient and empathetic leader.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Zeala Day if you have any questions about this role.
Anticipated Closing Date: 18/05/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
About Shooting Star Children’s Hospices
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
To help each member of our team to excel in their role, we provide a range of skills training, staff benefits, discounts and wellbeing events. Discover the difference you can make today.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Responsibilities and Person Specification:
The Senior Finance Officer is a broad new role reporting to the Head of Finance. It provides a brilliant opportunity to learn and develop through contributing to most areas of our small finance team’s work including month-end close, payment run process, finance system administration, monthly budget-holder reporting, year end and audit, fundraising support and investments and banking administration.
We are looking for a part qualified accountant or equivalent who can bring a good understanding of bookkeeping and double entry. As a role covering broad areas, you will also need a demonstrable understanding of charity accounting technicalities and recommended practice, ideally gained from working in the sector. With a high level of attention to detail, you should be proficient in the use of finance systems, with Advanced Excel skills, and an interest in utilising AI.
The role includes interaction at all levels, including senior management and our trustee board and requires skills to communicate finance to non-finance stakeholders and good written skills.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week, with a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.
A Basic DBS check will be required for this role.
Closing Date: 1 June 2026 at 11:59pm
Interview Dates: First interview will be held in-person on Monday 15 June, with second interview held on 18 June.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Young Citizens is recruiting a Programmes Coordinator to join us in a hands‑on role at the heart of our mission to help young people become active, engaged and informed citizens. As part of our national charity’s central team, you’ll support the delivery of high‑quality programmes that connect young people with citizenship education, from legal initiatives such as mock trials to social action challenges and workshops.
Your Role’s Purpose
Young Citizens is recruiting a Programmes Coordinator to play a hands-on role at the heart of our mission to help young people become active, engaged and informed citizens. Working across our portfolio, you’ll support the delivery of a range of programmes, from legal education initiatives such as Mock Trials and The Big Legal Lesson, to Citizenship Workshops and social action programmes like the Make a Difference Challenge.
You’ll coordinate engaging, high-quality experiences for schools, working closely with teachers, volunteers and partners to ensure programmes run smoothly and meet our participation and impact targets. Alongside delivery, you’ll contribute to growing reach, improving programme content and strengthening our overall impact.
Young Citizens works at the intersection of education, democracy and civic life, helping young people become active participants in their communities. If you're excited about making a tangible impact through high-quality programme delivery, and want to contribute to a mission driven organisation, we’d love to hear from you.
Who we are looking for
You will join a small, dedicated team of delivery staff, making this well suited to someone who is ready to take ownership of their key areas while also contributing to shared priorities across the team. You may have experience in programme delivery, education, events, or a similar role, and be ready to take ownership of a diverse and active portfolio.
This role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities across different timelines. You’ll be part of a collaborative team working in a fast-paced environment where strong processes and relationship-building are key to success. For full details of the role and responsibilities, please see the job pack below.
In your first year
You will play a key role in coordinating the delivery of Young Citizens’ education programmes, ensuring schools, teachers and partners have a positive experience from registration through to programme completion. You will manage programme administration, communications, scheduling and logistics, and act as a main point of contact for participating schools and stakeholders.
You will also support monitoring and evaluation by collecting feedback and impact data, helping to demonstrate outcomes and inform programme improvements. Working closely with colleagues across the organisation, you will contribute to refining systems and processes to strengthen the quality and reach of Young Citizens’ programmes.
Through programme coordination, stakeholder engagement and operational support, this role delivers:
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Strong relationships with schools, teachers and partners.
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Efficient administrative and communication processes.
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Accurate data and insights to evidence impact and improve delivery.
Why join us?
Deliver an impactful mission with a passionate team. Young Citizens offers the opportunity to join a passionate, supportive and ambitious team dedicated to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society. Our culture is collaborative, welcoming and impact-focused, and your work will make a tangible difference to children and young people across the UK by helping to deliver programmes that build critical thinking, civic understanding and the confidence to make a positive contribution to their communities.
A results-driven culture with flexibility and strong benefits. We are building an agile, hybrid organisation with a flexible approach to how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas holidays, full pension contributions on the first 8%, and enhanced leave packages.
A chance to grow and develop. As we enter a new three-year development phase, we’re seeking individuals who thrive in a high-performing, adaptable environment and are motivated to grow alongside the organisation as it scales.
A chance to leave your mark. We empower our people to be contributors, decision-makers, and designers of our work. We’re looking for proactive professionals who are eager to shape their area of the charity and play a meaningful role in our future direction.
A few useful notes when applying:
If you are excited by the opportunity to coordinate impactful programmes and support the next generation of active citizens, we would love to hear from you.Please submit your CV along with a covering letter (maximum two pages) outlining your interest in the role and how your skills and experience meet the requirements in the job description. Applications without a covering letter will not be considered.
Additional Information
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Applicants must have the right to work in the UK.
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Offers of employment are subject to satisfactory references and a DBS check.
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Due to the volume of applications, feedback will be provided only to candidates shortlisted for interview.
We welcome applications from candidates with experience in programme coordination, education, youth work or the charity sector, as well as those with strong transferable skills and a genuine commitment to our mission.
The closing date for applications is 11pm on Sunday 14 June 2026, with first shortlisting from Friday 1 June 2026, so early submission is strongly encouraged. Please note that if the role is still advertised, it means we have not yet made an appointment. We reserve the right to close the application process early if a suitable candidate is identified.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
About Us
Working Animals International is the new name for SPANA. Our name has changed, but our mission, values and life-changing work to transform the welfare of working animals worldwide remains the same.
We are dedicated to transforming the welfare of working animals in greatest need globally. By increasing access to skills, knowledge and resources and campaigning for policy change we're building a world where working animals are healthy and valued, communities are stronger and livelihoods are more secure.
About this role
This is an exciting opportunity to join our small finance team as Finance Officer. This is a key role that will report to our Finance Manager and work closely with colleagues across the organisation so that our financial processes run smoothly and accurately.
We’re an international charity, so we work in multiple currencies. Key responsibilities in this role are liaising with domestic and overseas offices, suppliers, banks and partners. Please see the job description for full details, including responsibilites and a person specification.
Contract, location and salary
This is a permanent, full-time (34.5 hours per week) role. This is a UK based position, and applicants must have the right to work in the UK currently and for the duration of the contract.
The salary for this role is circa £34,000 per annum. We also offer benefits including a generous company pension scheme, and healthcare cashplan.
Further information and how to apply
Please review the job description for full details. The deadline for applications is 23:59 GMT on Monday 25 May 2026.
The client requests no contact from agencies or media sales.
Salary: £31,104 to 34,199 (Grade B)
Contract: 12-month fixed term contract (maternity cover)
Hours: Standard hours are 37 hours per week. These can be worked flexibly, and we are happy to discuss part-time hours and alternative working patterns.
Would you like the opportunity to provide advice, casework and representation to students?
Working within an inclusive, empowering and aspirational culture, you’ll play a key role in providing specialist advice and representation to students at Manchester Met. As an Advice Centre Caseworker, you will support individual students through complex and often challenging situations, helping them to understand their rights, navigate systems, and achieve fair outcomes. This is a rewarding opportunity to make a real difference to students’ lives as part of a supportive, values driven team.
Working within our professionally recognised Advice Centre, you will:
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Provide confidential, impartial advice and support to students on a wide range of issues, including:
- Student funding and finance
- Disability benefits
- Housing
- Academic matters such as appeals, complaints and misconduct
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Deliver advice through multiple channels, including face-to-face, telephone, email, and Microsoft Teams, adapting your approach to suit individual needs.
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Manage casework efficiently and effectively, including drafting correspondence and negotiating with third-party organisations on students’ behalf.
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Act as a representative and advocate for students at meetings, hearings and tribunals, both within the University and externally. Cases may include issues such as discrimination, academic misconduct, or sexual violence.
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Work collaboratively as part of a supportive, passionate team focused on improving outcomes for students.
What Are We Looking For?
We’re looking for someone who has:
- Experience of advice work, including providing casework and/or representation at hearings or tribunals.
- The ability to locate, interpret and apply information resources and legislation, and explain these clearly to students.
- Significant experience of providing confidential, impartial and non-judgemental advice.
- A flexible, client‑focused approach to work.
- Excellent interpersonal skills, with the ability to build strong relationships and work effectively with people at all levels.
- An empathic, approachable manner and a strong commitment to supporting students.
For further information and to apply, please click the apply button.
Closing Date: 12pm Monday 25th May 2026.
Interview Date: Week commencing 1st June 2026.
Join BookTrust, the UK’s largest children’s reading charity, and help change children’s lives through reading. For more than 100 years, we’ve been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds.
We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you’ll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK.
This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You’ll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships.
The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month.
Fundraising at BookTrust
As a charity, fundraising is central to BookTrust’s mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy.
You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do.
Job Purpose
The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters.
This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading.
Key Responsibilities:
Programmes and projects
- Manage acquisition and retention campaigns including testing new audiences and channels.
- Deliver effective supporter journeys to ensure the highest possible standards of donor experience.
- End-to-end campaign management across the fundraising mix including legacies, mid value and in memory.
- Support the testing and development of new community and events fundraising opportunities.
- Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets.
Relationships
- Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters
- Work effectively with external suppliers and agencies, maintaining strong working relationships.
Budgeting, analysis and reporting
- Monitor and control income and expenditure against targets outlined in annual plans.
- Feed into quarterly forecasting and annual budget setting processes.
- Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
- Contribute to CRM development and update existing reporting mechanisms.
Other
- Keep up to date with innovation and changes in the sector and external environment.
- Undertake other duties as required that are commensurate with this role.
The client requests no contact from agencies or media sales.
The Seafarers’ Charity is the leading fundraising and grant‑making charity dedicated to improving the lives of seafarers and their families. For over 100 years, we have supported those who work at sea by funding vital welfare services and driving long‑term, systemic change across the maritime sector.
We are now seeking an experienced Grants Manager to lead the delivery of our annual grant‑making programme and play a key role in achieving our Thrive strategy.
About the role
Reporting to the Impact Director, the Grants Manager will manage an annual grants programme of approximately £3 million, overseeing the full grants lifecycle from application and assessment through to monitoring, evaluation and learning. You will build strong relationships with funded partners, prepare robust funding recommendations for Trustees, and ensure our grant‑making is effective, proportionate and aligned with best practice.
You will also line manage an Impact Executive (0.4 FTE) and work closely with colleagues across the organisation to share learning, evidence impact and support wider fundraising and advocacy work.
About you
You will bring:
- Experience working in a charity, trust or grant‑making environment
- Proven experience managing grant programmes and the full grants lifecycle
- Strong analytical and organisational skills, with confidence reviewing budgets and financial information
- Experience using grant management or CRM systems
- Excellent communication and relationship‑building skills
- A collaborative, proactive approach and a strong commitment to improving outcomes for seafarers
Knowledge of the maritime or fishing sectors, experience working with Trustees, or relevant professional training is welcomed but not essential.
Why join us?
You’ll be part of a friendly, inclusive organisation of around 20 staff, working in a hybrid model from our London office. We are proud of our commitment to Equity, Diversity and Inclusion and encourage applications from candidates of all backgrounds.
How to apply
Please send a CV (no more than two sides) and a supporting statement outlining your suitability and motivation for the role t
Applicants will be required to provide evidence of their right to work in the UK at interview stage.
Applicants will be required to provide evidence of their right to work in the UK at interview stage.
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you committed to supporting rough sleepers in finding their way back to stability? As a Reconnection Worker, you will play a vital role in helping individuals temporarily placed in the South-East London sub-region reconnect with their local area and access the services they need to resettle successfully.
We're growing our amazing team and looking to recruit another fabulous person staff who wants to work alongside people as they reconnect with their pathway out of homelessness.
The Organisation
The 999 Club is a dynamic local charity in Deptford working to end homelessness, one person at a time. If you share our desire to encourage and support people to take personal responsibility for making positive changes in their lives and you want to be part of a service providing opportunities, developing talents and helping to build confidence and self-esteem then come and work with us.
The Reconnection Team
Working alongside the Sub Regional Rough Sleeping Team as part of an evolving pilot scheme the Reconnection Team work with people who are rough sleeping or placed in temporary ‘off the street’ accommodation by Outreach Workers across six London boroughs. Providing information, advocacy and practical, person-centred support they empower clients to take the necessary steps toward resettlement, enabling them to reconnect with their local area and access the services they need to resettle successfully.
The Role
The role involves working both independently and collaboratively as part of a team, ensuring the effective delivery of services tailored to each individual’s circumstances. Based at the 999 Club but travelling throughout Southeast London, you’ll work with a dynamic team dedicated to ending homelessness and making a tangible difference in people’s lives
This role is part of a pilot scheme being run by the Southeast London Sub-Regional Rough Sleeping Coordinator and provides the opportunity to work in different settings alongside teams from several other organisations from the third sector as well as voluntary and statutory services.
Who We’re Looking For
We’re looking for people who like people, who care about doing a good job and want to be part of a dynamic team, providing the best service possible. We want team members with common sense, who are assertive, compassionate, have a sense of humour, a no- nonsense, positive attitude and are looking to make a difference in their community.
Why You Should Apply
This is a really exciting opportunity to join the team as we evolve service delivery, creating clear pathways for people who have different journeys to travel out of homelessness. If you’re passionate about empowering individuals and have the skills to navigate complex situations with compassion and professionalism, we want to hear from you.
In return we can offer the opportunity to work with a fantastic, inclusive, empowering and respectful team, making a difference to people’s lives.
The post is for an initial period of 12 months working full time, 37.5 hours, Monday to Friday. Start and finish times are flexible, 08:00h-18:00h with core hours between 10:00h-16:00h.
Closing Date 18th May 2026
Interview Date Tuesday 02nd June 2026 - interviews will be in person, on site.
We're just looking for a CV and a covering letter. Make sure your covering letter gets us interested in you; best advice? Avoid using AI - it's really tedious reading through loads of Chat GPT* letters saying practically the same thing. Put your covering letter in your own words to make sure it stands out and really tells us why you are the candidate we can't miss out on. We look forward to reading it!
*Other AI chat bots are available!
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Single Homeless Person Service in London.
Sounds great, what will I be doing?
In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017,to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible.
By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, including private rented housing, the Homelessness Reduction Act, eviction processes, and tenants' rights. You will also have a good understanding of welfare benefits legislation and health and safety, alongside experience addressing the causes of homelessness and developing effective interventions with service users. Comfortable working in a target-driven environment, you will be highly organised, able to manage a busy caseload, prioritise competing demands, and meet deadlines while maintaining high-quality outcomes.
You will be a strong communicator with excellent relationship-building skills, able to work collaboratively with colleagues, partners, and the wider community. A proactive, solution-focused approach is essential, along with the ability to work independently with a high degree of responsibility and autonomy. You will be confident using IT systems and databases, maintaining accurate case records and reporting. With a strong work ethic, customer-focused mindset, and a genuine commitment to making a difference, you will thrive in a fast-paced, outcome-focused environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Location: Leeds
Hours: 37.5 hours per week
Salary: £42,744.88 FTE (dependent on experience)
Contract: Permanent
We are seeking an experienced Clinical Team Leader to join our nurse-led clinic in Leeds. This is an opportunity to lead an established, supportive team within a values-driven organisation that places client-centred care at the heart of everything we do.
What’s in it for you?
Financial Reward
- Competitive salary with clear progression opportunities
- Up to 5% employer pension contribution
- Access to thousands of discounts and offers via the Blue Light Card
Health & Wellbeing
- 24/7 Employee Assistance Programme
- DoctorLine – telephone GP consultations when you need them
- Dedicated Mental Health First Aiders for ongoing support
Work–Life Balance
- Predictable, set working patterns
- Birthday Bonus Day Off and buy and sell annual leave scheme
- Competitive, family-friendly benefits
Learning & Development
- Fully paid training tailored to your experience
- Strong potential for future career progression
About the Role
As Clinical Team Leader, you will play a pivotal role in the day-to-day running of the clinic, ensuring the delivery of safe, effective, and compassionate care.
Key responsibilities include:
- Oversight of all clinical areas and standards
- Leadership, supervision, and safeguarding of the nursing team
- Coordinating doctors, surgeons, and anaesthetists
- Acting as the main point of contact for clinical and safeguarding matters
- Contributing as a core member of the clinic’s supervisory team
You will be supported by well-established protocols, robust support systems, and a bespoke training programme designed around your clinical background. Prior experience in sexual and reproductive health is welcomed but not essential, as full specialist training will be provided.
Working With Us
You’ll be part of a multidisciplinary team of clinical and non-clinical colleagues who empower clients to make informed reproductive choices that are right for them—ensuring no one is left behind.
About You
To succeed in this role, you will bring:
- Proven experience leading and supporting clinical teams
- Confidence working autonomously and using your own initiative
- Strong interpersonal and communication skills
- Excellent record-keeping and documentation standards
- Sound clinical knowledge with strong analytical ability
- Effective time management and workload prioritisation skills
- A proactive approach to risk management
- Good general IT skills (training on internal systems provided)
We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
Please note:
- If you do not upload a CV or Resume, your application will not be considered.
- This role is not eligible for sponsorship and successful applicants must have the right to work in the UK from day one of employment.
- We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our Complex needs Service in Notting Hill.
Sounds great, what will I be doing?
To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Complex Needs Support Worker to play a pivotal role in our Domestic Abuse Service in Richmond and Wandsworth.
Sounds great, what will I be doing?
We are looking for passionate individuals to provide intensive casework, support, and day-to-day guidance for women in our services. You'll play a vital role in delivering safety advice and information, including around domestic abuse and independent living, while co-producing personalised Support and Safety Plans that build on each woman's strengths and goals.
Your work will include liaising with statutory bodies such as Social Services to ensure safeguarding responsibilities are met, supporting housing needs and move-on accommodation, and facilitating empowering social activities and workshops that promote confidence, self-esteem, and assertiveness.
At the heart of this role is The Hestia Approach – a commitment to co-production and recovery. You'll work in true partnership with service users, helping them shape the support they receive, whether through peer networks, community groups, or local events.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
Applicants should have experience supporting individuals with diverse and complex needs, including mental health issues and substance misuse. This includes delivering high-quality floating or outreach support, developing support plans, conducting risk assessments, and liaising with external professionals. Knowledge of safeguarding, welfare benefits, housing legislation, and the ability to accurately record casework using computer systems is essential. The role also requires the ability to work independently in the community and travel throughout the borough.
Please note: This role is open to female applicants only, in accordance with Schedule 9 (1a) of the Equality Act 2010.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.


