Welfare benefits jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that this vacancy is a fixed-term contract until May 2026, with the possibility of extension.
Our supporters are at the very heart of our fundraising efforts. The team responsible for data management, supporter care, and compliance plays a vital role in enabling our fundraising teams to operate effectively.
We work closely with Battersea colleagues, suppliers, and agencies acting on our behalf to collect, process, and analyse data. We are committed to supporting our generous donors and customers by ensuring their contributions are recognised and celebrated through outstanding customer care.
We ensure that all fundraising activities are carried out with diligence, care, and in full compliance with relevant regulations, using data-driven insights to maximise impact.
The Supporter Services Administrator is responsible for delivering excellent supporter care to existing, potential and previous supporters of Battersea, to develop relationships and maximise income for Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 21st January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): To be confirmed. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you:
Your friends know you as know you as empathetic, compassionate, and non-judgemental.
Employers view you as professional, personable, and a good communicator who is able to prioritise and deal with challenging situations. You are able to inspire and motivate people to take action and improve themselves. You see yourself as self-aware with a strong degree of emotional intelligence and you want to make a difference in the lives of others.
Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.
If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.
About The Role:
We are recruiting for two vacancies within this service. As an advocate for our clients who may experience homelessness as a result of a hospital visit, we will expect you to lead on the case management of these clients. You will work in partnership with other agencies to create holistic, caring and personalised support plans for them. Our clients usually have a range of support needs that might impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse and you will be working with them to achieve outcomes that include move on.
You will ensure their voices are heard and make them aware of available support to them including maximising this support. It is important to let you know that at times this role is tough, but most of the time it is very rewarding when you see the difference you make in the lives of others.
Main Responsibilities Of The Job:
- To be part of a team running of a new and dynamic service assessing and managing risk for individuals and in the service.
- Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
- To work in partnership with other agencies to ensure the delivery of holistic wrap around support.
- To work in partnership with Connection Support Step provision and Out of Hospital Team.
- To work with other agencies to provide client centered support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
- To be a supportive and effective part of the team working as part of a rota including evenings and weekends.
- Report any safeguarding concerns without delay in line with procedures.
To make and maintain Housing Benefit claims.
- Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
- Ensure that IT systems are updated as required and concise record keeping is completed promptly.
- Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
- To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
- Comply with Homeless Oxfordshire’s policies and procedures.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
We are looking for a Deputy Cinema Manager to join the team at our brand new MediCinema based in Birmingham Children’s Hospital.
The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We will run 4 regular inpatient screenings each week which includes evenings and weekends. The post holder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
Service Delivery
- Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends, so the role requires regular evening and Saturday working.
- On screening days be responsible for:
- Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
- Assist with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
- Support the development and roll out of any new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, building key relationships with hospital staff and our partner Birmingham Children’s Hospital Charity.
- Help develop and manage effective partnerships throughout the hospital and community
- Representing the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.
Administration and other duties
- Deputise for the Cinema Manager as and when required.
- Provide holiday or emergency screening cover when required.
- Help manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
- Contribute to the strategic development of the Birmingham Children’s Hospital MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with a good attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and centre staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced Disclosure check, which we will arrange.
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you. Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4).
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monday to Friday - 9am - 5:30pm
Weekly hours: 37.5 hours a week
Our Vacancy
We’re looking for a compassionate and committed Mental Health Support Worker to join our Luton Outreach Service. In this role, you’ll provide high-quality support to individuals with a history of mental illness, helping them to live independently and achieve their personal goals. You’ll work collaboratively with residents and partner agencies to promote recovery, wellbeing, and inclusion, while ensuring compliance with Peabody’s policies and best practice standards. This is a rewarding role where you’ll make a real difference to people’s lives every day.
What you’ll do
As a Mental Health Support Worker, you’ll carry out needs and risk assessments, develop support plans, and provide tailored assistance to residents. You’ll help customers maximise their income, sustain their housing, and access training, education, and health services. You’ll maintain accurate records, liaise with colleagues and external agencies on safeguarding and welfare concerns, and actively promote the service within the community. You’ll also encourage self-management of health and wellbeing, participate in team meetings and training, and ensure all activities comply with health and safety and equality standards. Please note this role will require an Enhanced DBS check as well as participation in an on-call rota.
What you’ll need
- Experience supporting vulnerable adults, ideally within a mental health setting.
- Strong communication skills and the ability to work effectively with residents, colleagues, and external partners.
- Access to a vehicle and a full, clean, UK Driving License.
- Good IT literacy, including confidence using Microsoft Office and data entry systems.
- Knowledge of safeguarding, equality and diversity, and health and safety in supported housing.
- A flexible, empathetic approach and resilience to manage a busy and challenging role.
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 30 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- up to 10% pension contribution
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing Date:21/01/2026
Interviews will be taking place Thursday 29th January
We reserve the right to close this advert early if we receive a high volume of suitable applications.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Neighbourhood Housing Project Lead (Sheffield and Scunthorpe)
Fixed term (18-months), full-time post, 40 hours per week (1 FTE), inclusive of breaks
Salary: £42,752 (National)
Regular travel to Sheffield and Scunthorpe will be required. Occasional travel to London will be required.
Building Tomorrow – Neighbourhood Housing Project Lead
Oasis exists to build stronger communities where there is no one left out. Building Tomorrow is an innovative new neighbourhood housing programme that Oasis is developing in Sheffield and Scunthorpe.
We are pioneering a new community-led solution to housing challenges in two communities where Oasis already works, running five schools and two community Hubs. We are working to develop quality housing that offers opportunity for families to find a stable and supportive place of belonging in community.
The programme will combine quality housing, excellent education (provided through Oasis academies), and community wrap-around support (delivered through our existing youth and community teams). This programme is designed to offer a preventative approach to housing challenges, acting as a proof of concept that can be replicated in other communities around the country.
This role will act as the central point of coordination which will ensure Building Tomorrow moves successfully from initiation to full activation over the initial 18-month period. In the activation period, we will purchase and refurbish the 20 properties, and this role will work in close coordination with our property consultants. As properties are purchased, we will begin to move into the delivery phase, where we start to house families.
This role requires a person who:
· Loves organisation and turning complex plans into simple, actionable steps.
· Is a fantastic communicator – someone who can talk to a contractor, a community leader, and a new resident with equal ease and effectiveness.
· Thrives on problem-solving and is comfortable making quick, informed decisions to keep the project on track.
Why might you consider Oasis?
We work in 52 local neighbourhoods in the UK, building stronger communities. Our place-based, holistic neighbourhood work brings together local people to create belonging, opportunity, and change.
Where you live and grow up in the UK determines a lot about your opportunities and life chances – your access to public services, education, employment, housing, life expectancy and much more. We work in many communities where poverty and inequality are deep rooted. We know too many families and individuals feel excluded and ignored, lacking hope that anything will change for themselves or their children. We are not content with this disparity. Together we deliver joined-up education, youth work and family support, housing, church and community work, so that everyone can thrive.
Over the past four decades we’ve set up different parts of our organisation to develop expertise and deliver our mission to build stronger communities.
- A network of 56 Oasis Academies (Oasis Community Learning).
- Youth and community work (Oasis Community Partnerships)
- Homelessness and housing (Oasis Community Housing)
- Secure education for young people (Oasis Restore)
- Anti-human trafficking work (STOP THE TRAFFIK)
What will you do?
The key areas of responsibility for the role are as follows:
· To act as the main link between all stakeholders: the Oasis teams including academies; contractors; and any community partners. To make sure everyone is communicating effectively and working toward the same goal.
· To work in close collaboration with Oasis Community Leaders in Sheffield and Scunthorpe. To support the Community Leaders and wider community teams to welcome families by acting as a key part of the community support offer through the 18-month activation phase.
· To own the 18-month master plan. This will involve tracking progress, analysing potential delays, and proactively solving problems so the activation stays on time and on budget.
· To focus on transitioning the housing element from a period of acquisition and refurbishment into functioning homes. This includes everything from smooth resident move-ins to ensuring the community support is fully accessible.
· To work alongside colleagues in the Operations Group to design operational processes including the community support offer, housing management systems, and tenancy arrangements.
· To help the team set clear, achievable goals for the activation period and then track whether those goals are being met, providing regular, honest updates to all stakeholders.
· To support the Group CEO in liaising with our social investor.
What will you get in return?
· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.
· A competitive salary and workplace flexibility.
To apply, please send your CV and a Supporting Statement via Charity Jobs or view our website for further information.
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
Completed applications should be returned by 12 noon on Friday 30th January 2026.
Interviews will be held the week commencing Monday 2nd February 2026.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Homeless Oxfordshire as a Housing & Recovery Worker in our 7-bed Pre-Recovery Project. You’ll provide high-quality support to people moving on from homelessness, working closely with Turning Point to deliver drug and alcohol recovery groups and peer support. You’ll manage risks, maintain a safe and welcoming environment, support clients into suitable move-on options, and build strong relationships with partners. Help create a positive, inclusive space where people can rebuild their lives while developing their skills, confidence and independence through meaningful activities and personalised support.
Main Purpose Of Job:
The Pre-Recovery Project is a 7 bed project that provides housing and recovery support for people that have recently experienced being homeless. We work closely with Turning point to provide recovery support through groups and peer led support . The HRW will provide move on support as well as working in close partnership with Turning Point around peoples recovery .
Main Areas Of Responsibility:
· Ensure the effective delivery of high-quality support and housing management according to Homeless Oxfordshire policies and procedures.
· Ensure the effective delivery of drug and alcohol based support to clients within the Pre Recovery Project service including group and peer support.
· Partner with Turning Point in the delivery of drug and alcohol based support to enable clients to work towards drug and alcohol recovery.
· Assess risk and suitability of referrals for the service.
· Be responsible for supporting and working with clients to achieve suitable move on and successful outcomes.
· Ensure support plans and risk management plans are documented and agreed with clients in line with procedures.
· Proactively and assess, monitor, manage and respond to risks.
· Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance. Report any safeguarding concerns without delay in line with procedures.
· Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
· Keep up to date and clear records and ensure information is shared with the team and external agencies as required.
· Maintain positive relationships with all stakeholders and represent Homeless Oxfordshire at interagency meetings, as required.
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best and the work of the broader team
· To organise and lead activities with clients which will improve wellbeing and skill sets.
· Comply with Homeless Oxfordshire’s policies and procedures.
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
· Contribute to the work of the broader team.
About us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Contract: Permanent, 35 hours per week
Salary: £26,660 to £31,000
Location: Burford OX18 4PF
Closing date: 21/01/2026
Interview date: 02/02/2026
Do you want to turn adrenaline into animal welfare?
At Blue Cross, we believe every pet deserves a healthy life in a happy home. We are looking for a passionate Challenge Events Officer to help us make that happen—one marathon, muddy obstacle course, and skydive at a time.
This isn’t just about marketing and logistics; it’s about inspiring ordinary people to do extraordinary things for pets in need.
More about the role
As our Challenge Events Officer, you will be the driving force behind our third-party events portfolio. You will be the person who rallies the troops for the iconic London Marathon and recruits everyday heroes to take on challenges that change lives.
Reporting to the Community and Events Manager, you will be responsible for the full lifecycle of the fundraiser experience - from the moment they see an ad to the moment they cross the finish line.
What you’ll be doing
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Championing the portfolio: You will take full ownership of our third-party challenge events, including managing our presence at major events like the London Marathon.
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Recruiting our heroes: You will develop and execute creative marketing plans to recruit participants using social media, paid advertising, and by engaging with our public-facing centres, hospitals, and shops.
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The ultimate cheerleader: You will design and deliver a sector-leading "stewardship journey." Your goal is to ensure every fundraiser feels supported, motivated, and maximized in their fundraising efforts.
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Managing the money: You will deliver and manage income and expenditure budgets, ensuring we stay on track and transparent in our financial reporting.
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Always Improving: You will review current processes and analyze fundraising activities with a sharp focus on improving Return on Investment (ROI).
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Staying ahead of the pack: You will research and benchmark our activity against the charity sector to ensure Blue Cross remains competitive and innovative.
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Innovating: You will help develop, implement, and evaluate new fundraising concepts to keep our offers fresh and exciting.
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Collaborating: You will work hand-in-hand with internal teams to ensure our marketing, recruitment, and supporter journeys are seamless.
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Upholding standards: You will ensure all challenge event activities follow best practices and compliance.
About you:
This role requires a highly organised individual with a passion for fundraising. The ability to manage multiple projects whilst consistently meeting deadlines is essential.
Experience in developing fundraising reports, managing income and expenditure budgets. Strong communication and a collaborative spirit are key, as is a creative mind for developing fundraising strategies. Flexibility for occasional travel and out of hours work is required.
Essential qualifications, skills, and experience
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Proven experience working in challenge event fundraising
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Demonstrable experience in researching, planning, delivering and evaluating a range of challenge event fundraising activities.
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The ability to develop and deliver marketing plans to recruit third party challenge event participants through a variety of channels.
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The ability to develop and execute an inspiring stewardship journey to maximise income generation.
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Experience of budget management including income and expenditure.
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Excellent written and verbal communication skills, with the ability to communicate effectively with a variety of stakeholders (donors, sponsors, participants, volunteers, team members)
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Ability to lead on and manage a variety of projects with simultaneous priorities
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A full driving licence is required
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The ability to demonstrate, apply and understand our key Blue Cross Values
Desirable qualifications, skills, and experience
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Experience in obtaining corporate sponsorship for challenge events
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Experience working with fundraising databases (D365) and MS office suite to manage donor data, create reports and communicate effectively
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The ability to thrive in independent and collaborative environments
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A creative and innovative mind for developing marketing, stewardship and development strategies
How to apply
Click the apply button below and complete the online application process before the closing date on 21/01/2026.
Ready to hit the ground running? Apply today and help us change lives.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
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38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
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Pension scheme with enhanced employer contribution
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Life assurance
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Unlimited access to an employee assistance programme
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Programmes for physical and mental wellbeing support
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Free access to GP via MetLife
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Recognition scheme
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Annual volunteer days
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Claim for professional fees
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Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
World Veterinary Service – Major Donor Manager
Location: Remote or hybrid, with monthly meetings at Dorset office and regular travel for meetings with donors.
Salary: £40,000-£45,000 per annum.
Contract: Permanent, full-time hours.
Worldwide Veterinary Service – which helps animals in places where no one else can - is seeking a passionate, proactive and relationships-driven Major Donor Manager to support the growth of their major giving programme.
Worldwide Veterinary Service (WVS) champions animal welfare around the world, sending vets where they are needed most, providing expert veterinary training in hard-to-reach places, and shipping urgent aid supplies worldwide. Last year they treated over 103,000 animals, trained over 2,800 vets and vaccinated over 1.2 m dogs against rabies.
Reporting to the Head of Philanthropy, this role offers an exciting and unique opportunity to shape a vital income stream from the ground up - identifying, cultivating, and stewarding high-net-worth individuals (HNWIs) who are motivated by global animal welfare. You will be responsible for developing and delivering a major donor strategy to grow the pipeline of prospective HNWIs and building compelling cultivation and stewardship journeys, including bespoke proposals, events and communications. You will also manage a portfolio of warm and cold prospects with the aim of generating five- and six-figure gifts over time.
The ideal candidate will be a skilled communicator - someone who thrives on building authentic partnerships and translating complex global work into powerful donor propositions. You’ll be excited by the task of growing something new and ready to work collaboratively as part of a small but ambitious philanthropy team. While the primary focus is on major donors, the post-holder will also provide support across other philanthropic income streams - particularly corporate partnerships and trusts and foundations - contributing to ambitious fundraising goals. Finally, candidates for this role must be adaptable and comfortable working with ambiguity and the dynamic, fast-moving environment of this growing charity.
This is an ideal role for an experienced fundraising professional who is ready for their next challenge and wants to make lasting improvements to the lives of animals around the world.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 26 January.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
- Ability to give accurate, personalised advice and support clients to make informed decisions
- Experience carrying out detailed casework and acting on behalf of clients when needed
- Strong record keeping, with case notes completed to required standards and deadlines
- Commitment to keeping debt advice training up to date
- Good teamwork and the ability to manage your own workload while meeting targets
- Commitment to following organisational policies and procedures
- Commitment to working in line with Toynbee Hall’s values:
- Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious, and acting with integrity.
- Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan to cover your healthcare needs specified in the policy
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 25 January 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Contract: Fixed Term until 31st March 2027
MAIN PURPOSE
The adviser role will provide advice to clients in a variety of ways. This will include referrals from partner organisations, both incoming and outbound telephone calls and attendance at outreach settings. In addition web-chat, email, face to face video conferencing, and in future other digital channels such as social media.
The Adviser’s role is to explore the client’s issue and then provide information and advice relating to the client’s options.
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Identify and assist those clients who can self help or need assisted information. If the client needs full advice to either provide this immediately or arrange a further appointment.
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Advisers will research all options available to the client and explain their rights. Advisers will identify entitlement to benefits and complete basic form filling as well as providing budgeting advice and negotiating with third parties as needed.
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Advisers are required to ensure electronic client information and records are accurate and reflect the advice given. They must also comply with the Quality Advice process.
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The Adviser will pass clients onto Caseworkers if they require help with complex issues. Similarly, if they are vulnerable or they are adults with mental health problems whose issues cannot be dealt with by the Adviser.
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Use the electronic information system and relevant reference books to find and interpret the relevant information.
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Advisers will work in community settings as required in order to deliver advice as part of bespoke projects
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Ensure that all advice conforms to the organisation standards and the AQS.
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Attend relevant internal and external meetings as needed.
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Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate.
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Ensure GDPR compliant training is completed on an annual basis.
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Ensure all work conforms to Citizens Advice Wirral’s systems and procedures.
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Adhere to the aims and policies of Citizens Advice.
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Abide by health and safety guidelines and take steps to ensure your own safety and that of colleagues.
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Recognise the importance of safeguarding procedures within the organisation. Ensure that any concerns, disclosures or allegations of abuse are immediately reported, following the correct procedure.
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To attend occasional out of hours events in conjunction with the work of Citizens Advice Wirral and participate in fund-raising activities.
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
ADVISER ROLE: Person Specification
Essential Criteria
1 Excellent communication skills, with the ability to question, interview and assess clients. Able to get to the root of the issues whilst maintaining control of the conversation.
2 Demonstrable experience of using a range of IT systems and packages confidently and competently.
3 Ability to research and interpret complex information and produce and present clear advice verbally and in writing.
4 Level 2 qualifications (GCSE or equivalent) in maths and English. The ability to interpret statistics, calculate benefits and complete financial statements as well as write up accurate case notes, letters and reports.
5 A knowledge of at least one of the main enquiry areas of debt, welfare benefits, housing and employment. A willingness to develop knowledge of these areas within the first 2 months of employment.
6 Excellent organisational skills with the ability to manage own workload and plan time efficiently to ensure deadlines are met.
7 Ability and willingness to work as part of a team and have a flexible approach as and where required by client needs. Flexibility to work out of hours if required.
8 A commitment to both the aims and principles of the Citizens Advice service and also to equality, diversity and inclusion.
Desirable
9 Demonstrate an awareness of issues facing vulnerable clients, many with mild-moderate mental health problems.
Interview date: Wednesday 4th February 2026
Interview location: Birkenhead, Wirral
Citizens Advice Wirral is part of the Disability Confident scheme. We're taking positive action by providing interviews to candidates who have a registered disability - provided they meet the minimum skills for the role. We'll ask you whether you are eligible when you apply, so if you'd like to be considered for this scheme, all you need to do is let us know in your application.
At Citizens Advice Wirral we seek to embrace emerging technologies and understand that Artificial Intelligence (AI) is increasingly part of everyday life. When we are recruiting, we use situational questions to assess a person's suitability for the role and so it's really important that we hear from the person themselves. With this in mind we screen responses to detect the presence of AI and where high levels of AI are detected we may not progress applications any further. We therefore strongly encourage applicants to avoid the use of AI, or to use minimal AI input to avoid a detrimental effect on the shortlisting process.
Interim Management Accountant
Location: Egham, Surrey
Working hours: Full-time or Part-time (4 days per week)
Contract Type: Contract - 6 months fixed term
Salary: Circa £40K
• Support a democratic charity serving thousands of student members across multiple commercial operations
• Prepare management accounts using Twinfield/Ezora accounting software with real impact on organisational decision-making
• Establish and document excellent month-end close and balance sheet reconciliations processes
• Make an immediate contribution to a financially responsible organisation managing diverse income streams and reserves strategy
• Develop your charity finance expertise within a values-driven, student-focused organisation
Our client is a students' union - a democratic charity operating as an independent legal entity. They're seeking an experienced Management Accountant on an interim basis to join their finance team in Egham, Surrey. If you're a qualified or part-qualified accountant with proven management accounting experience and the ability to make a quick impact in a charity environment, this is an excellent opportunity to advance your career.
The post is offered on a 4 or 5 day per week basis for a 6 month fixed term contract as the organisation goes through a period of growth and change. The role is offered on a hybrid basis, with at least 50% of the role required to be office based.
Company Overview
Our client is a membership organisation and registered charity dedicated to advancing student education and welfare. Operating independently from the university they serve, they champion student interests through representation, advice services, and a wide range of social, cultural and sporting activities. As a financially responsible charity, they generate income through a university block grant, commercial operations including bars and cafes, and sponsorship opportunities. Every pound generated is reinvested into student services, grants and campus facilities. Their values - student-focused, high quality, trustworthy, inclusive and brave - guide how they operate and the environment they create.
Position Overview
This interim Management Accountant role is central to maintaining the financial health and transparency of a multi-faceted charity operation. You'll assist with, and ultimately prepare accurate management accounts, analyse financial performance across commercial operations, and support budgeting and forecasting activities. Your work directly enables the organisation to make informed decisions, build financial reserves for major improvements, and maintain the trust of their student members, university partners and regulatory bodies including the Charity Commission.
Responsibilities
• Initially assist with, then prepare monthly and period-end management accounts using Twinfield/Ezora accounting software
• Analyse financial data including bar sales, cost of sales and operational performance metrics
• Reconcile accounts across multiple ledgers and cost centres to ensure accuracy
• Support budgeting and forecasting processes to guide organisational financial planning
• Set up and maintain closing procedures to ensure timely financial reporting
• Collaborate with internal stakeholders to deliver reports and accounts within agreed deadlines
• Assist with external and internal audit processes, providing supporting documentation
• Ensure all financial processes comply with GDPR and charity regulatory requirements
Requirements
Essential:
• Fully or part-qualified ACA, ACCA, CIMA or equivalent experience
• Proven experience in management accounting roles
• Proficiency in accounting software systems
• Advanced Excel skills for financial analysis and reporting
• Strong analytical ability to interpret financial data and identify trends
• Ability to meet tight reporting deadlines and manage multiple priorities
Desirable:
• Experience working in charity or not-for-profit finance
• Familiarity with educational sector or membership organisation finance
• Understanding of GDPR compliance in financial operations
Benefits
• Competitive salary of circa £40K for an interim contract role
• Opportunity to develop specialist charity finance experience
• Exposure to diverse financial operations including commercial trading and grant management
Alongside these benefits, you'll join a supportive, values-driven organisation where transparency and trustworthiness shape how the team operates. You'll work with colleagues committed to student welfare and financial responsibility, in an inclusive environment where your contribution directly strengthens the organisation's ability to serve its members.
How to Apply
Please send your CV by the closing date: 12 noon on Friday 23rd January
Job Title: Individual Giving Fundraiser
Salary: Circa £31k
Team: Supporter Engagement Team
Hours: 37.5 Monday-Friday
Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Individual Giving Fundraiser to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
We are looking for an enthusiastic and motivated Individual Giving Fundraiser to support the Supporter Development team as Individual Giving Fundraiser.
This is an exciting and varied role will be providing a key role in developing and increasing income, donor acquisition and engagement across SSCH’s Individual Giving fundraising programme, including legacies. The post will work to maximise potential and develop both new and existing donors, through targeted donor development campaigns, supporter acquisition and retention programmes.
The post holder will work flexibly across the Individual Giving income streams including individual donations, campaigns, gifts in memory and legacies. As part of this, a key responsibility will be the relationship management and support to any of our supported families who choose to fundraise for SSCH. This role will also support with legacy administration.
This role will combine a targeted driven approach with excellent donor care and relationship management helping to drive growth and income.
About you
The successful applicant will have demonstrable experience within a fundraising or comparable role. Ideally the candidate will have some legacy administration experience.
You will also have an ability to work independently and collaboratively as part of the wider fundraising team to ensure success of income growth.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
This role provides high-quality, person-centred support to up to 15 Service Users across Kingston, promoting independent living and wellbeing. It involves assessing individual needs, developing personalised SMART support plans, and helping Service Users manage mental health, physical health, finances, and relationships.
The role includes liaising with families, carers, and partner agencies, encouraging engagement in meaningful activities, and supporting access to treatment and employment opportunities. It adopts a holistic ‘Think Family' approach and flexible working
hours. The postholder ensures service delivery aligns with organisational values and contributes to service improvement through co-production and active Service User involvement.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You bring substantial experience supporting individuals with diverse and often complex needs, helping them work towards their personal goals while managing associated risks. You have delivered high-quality floating, outreach, and accommodation-based support, tailoring your approach to each service user's circumstances and promoting their independence and well-being.
With a strong understanding of welfare benefits, housing options, and statutory legislation, you are able to provide accurate guidance and advocacy to ensure clients access appropriate entitlements and services. You are also well-versed in health and safety procedures, particularly when working within service users' homes, maintaining a safe and professional environment at all times.
You are confident in key working, support planning, and risk assessment, ensuring that all interventions are person-centred and outcome-focused. Your knowledge of mental health, substance misuse, and related support needs enables you to respond effectively to complex situations. You collaborate productively with external professionals and partner agencies, ensuring cohesive, holistic support plans.
Organised and IT-literate, you maintain accurate digital records using computer-based case management systems. You also demonstrate a thorough understanding of safeguarding principles and the ability to act appropriately to protect vulnerable individuals. Flexible and proactive, you are willing to travel throughout the borough to deliver responsive, community-based support.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Contract: Permanent, full time (37.5 hours per week)
Salary: £25,787 - £27,047 per annum
Location: Exeter, EX2 8ED
Closing date: Tuesday 20th January 2026
Interview date: Wednesday 28th January 2026
We're recruiting an Assistant Manager – Offsite Services to lead and streamline our home-based pet operations in Devon!
In this role, you'll ensure that every pet finds the perfect match with their new family as quickly as possible, while maintaining top-quality care for both our pets and clients throughout the entire adoption journey. Join us in making a difference, one pet at a time!
More about the role
Our Devon centre has a wonderful group of dedicated people with varying skills that meld into one team with one mission: to help as many pets as possible. We help pets through our two main services, Home Direct and our fostering network of over 80 volunteer foster carers.
In this role, you’ll play a key part in ensuring exceptional care for both pets and clients while making well-connected, efficient decisions that prioritise pet welfare. As the leader of our home-based pet operations, you’ll oversee the smooth running of daily activities, acting as the subject matter expert in practical animal handling and assessment. Your goal will be to prepare pets for adoption as quickly and effectively as possible. You’ll work closely with your team to ensure timely pet assessments, behaviour management, and training, while providing full support to foster carers.
You’ll also be responsible for achieving pet-related targets, ensuring your team of Pet Welfare Assistants and Foster Co-Ordinator's maintains the highest standards of animal care and adheres to national processes in case management. Since we don’t have cattery or kennel facilities, innovation and teamwork are essential to address the most urgent cases effectively.
Motivating and managing your team is central to this role, enabling the centre to provide top-quality home-based pet care while helping your team develop professionally.
This is a full-time position, working 37.5 hours per week and you will be required to work 1 in 3 weekends.
About you
You’ll be a great people manager, bringing finely honed skills from your experience in an animal-related environment, along with expert knowledge of pet welfare and care.
As a dynamic and innovative leader, you know how to inspire and motivate your team, driving continuous improvement. You’ll lead a team of Pet Welfare Assistants and Foster Coordinators, empowering them through effective management and coaching.
With excellent communication skills, you adapt your approach for different audiences, ensuring your message resonates. While juggling multiple tasks, you remain calm and organised, making confident decisions in high-pressure situations.
Your strong analytical skills enable you to monitor and evaluate effectively, implementing meaningful improvements.
Having worked in emotionally charged environments, you understand the importance of resilience and have excellent “bounce-back ability.” Your emotional intelligence and empathy will shine as you support your team and the public, creating a compassionate and effective workplace.
Knowledge, skills, and experience
- Significant experience in managing a team.
- Significant experience in delivering high level Customer service in a fast-paced environment.
- Significant subject matter expertise and application of pet welfare and handling of domestic animals
- High standard of verbal and written communication.
- Current full driving licence
- The ability to demonstrate, understand and apply our Blue Cross values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Experience working with volunteers.
- Understanding of safeguarding issues.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date on Tuesday 20th January 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Are you an experienced leader in homelessness or housing? We’re seeking a Head of Homeless Services to drive innovation, support our team, and shape the future of our vital Restart service.
About Resolve
Resolve supports people facing some of the most difficult challenges in life, substance misuse and homelessness. Our aim is to help individuals move towards stability and independence, building safe, positive and sustainable lives.
We deliver this through two main services. Our Restart Homeless and Rough Sleeping service provides targeted rough sleeping outreach, supported accommodation for 14 tenants and long-term guidance to help people to move forward and avoid returning to homelessness. In addition our Drug and Alcohol Treatment service, based in Welwyn Garden City and Letchworth, provides abstinence-focused, psychosocial support for people seeking recovery.
We are entering an exciting period of growth, with a refreshed brand and website, and a passionate team driving innovation across our services. We have a new strategic plan which looks to expand services, guided by our values of Trust, Passion, Partnership and Respect, to reach and help more people.
With the Government’s National Plan to End Homelessness and Welwyn Hatfield Borough Council’s new Homeless and Rough Sleeping Strategy, this is a great moment to join Resolve and help shape the future of homelessness and rough sleeper support in our community.
Purpose of the Role
The Head of Homeless Services will lead, develop and deliver all aspects of Resolve’s Restart service. You will oversee rough sleeping outreach, accommodation and intensive one-to-one support, ensuring people move towards secure housing and improved wellbeing.
This is both a strategic and hands-on role. You will inspire a dedicated team, drive service innovation, and strengthen partnerships across the sector, while ensuring high standards of care, safeguarding and compliance. Above all, you will play a key role in shaping the future of Resolve and making a lasting difference for people experiencing homelessness and substance misuse.
Salary: £35,000 – £40,000 (salary conditional on pending salary review)
Location: Hatfield, Hertfordshire (with regular travel across Welwyn Hatfield Borough and occasional travel to Letchworth)
Hours: Full-time, 40 hours per week (including a 30 minute per day paid break)
Holiday: 36 days annual leave including bank holidays
Contract Type: Permanent
Reports to: Chief Executive Officer
Key Responsibilities
- Service Leadership & Delivery
- Team Management & Development
- Organisational Leadership
- Monitoring, Evaluation & Compliance
- Partnership & External Relations
Person Specification
- Proven experience in the homelessness or housing sector.
- Confident in engaging with vulnerable individuals, including those in crisis.
- Significant team and people management experience.
- Excellent communication skills – verbal, written and interpersonal.
- Strong organisational and IT skills, including Microsoft Office, Teams and case management systems.
- A values-driven approach and commitment to equality, diversity and inclusion.
- Ability to manage day to day operations and also think ‘bigger picture’ and longer term.
Why Join Us?
This is more than a management role – it’s an opportunity to make a real and lasting difference. You will:
- Lead a passionate team at a time of growth and renewal.
- Shape and develop innovative homelessness and rough sleeping services.
- Work in a supportive, values-driven organisation in the heart of the local community.
Benefits
- Flexible working options to support a healthy work / life balance.
- An informal, friendly and supportive workplace culture.
- Access to professional clinical supervision and support, helping you develop and maintain resilience in a challenging and meaningful role.
- Free on-site parking or costs reimbursed.
- Enhanced 36 days annual leave entitlement (including bank holidays).
Creating a society where people are empowered to live their best possible lives


The client requests no contact from agencies or media sales.


