Welfare jobs
Community Engagement and Social Action Adviser
Based at the Diocesan Office, Rochester (with hybrid working)
Full-time (4 year FTC)
Grade 6 | Salary: £37,121
Are you passionate about the Church’s role at the heart of community life? Do you have the drive to support parishes in living out their faith through social action and local engagement? Are you someone who can help deliver and organise the strategic vision of the diocese?
The Diocese of Rochester is seeking a Community Engagement and Social Action Adviser to join our dynamic team supporting parishes as they respond to the needs of their communities. You’ll work to equip churches to live out the third and fourth Marks of Mission—responding to human need and transforming unjust structures—enabling local Christian communities to show God’s love in action.
About the Role
Reporting to the Lead Community Engagement and Social Action (CESA) Adviser, you’ll play a key part in helping churches understand their local contexts and develop impactful responses to social needs. You’ll support parishes in accessing data, funding opportunities, and partnerships, help grow volunteer-led community initiatives across the Diocese, and collaborate with multiple workstreams, contributing to the wider strategic aims of our programme.
Your key responsibilities will include;
· Planning and supporting the delivery of diocesan community engagement and social action initiatives
· Taking the lead on some of the key social issues affecting local communities
· Nurturing positive working relationships with parishes
· Offering advice and signposting on funding, partnerships, and best practice
· Developing and analysing local demographic data to inform parish strategy
· Delivering and collating surveys and listening exercises, and facilitating events and focus groups
· Coordinating and expanding community networks across the Diocese
· Encouraging and equipping parish volunteers and community hubs
· Building strong relationships with parishes and external partner organisations
· Acting as a bridge between local churches and wider community stakeholders
· Working in collaboration with other departments within the Diocese on shared endeavours that help support the Diocesan Strategy.
You will be a visible and supportive presence across the Diocese—helping churches to connect deeply with their communities and respond with creativity, compassion, and confidence.
About You
We’re looking for someone who is:
· A disciple of Jesus with a deep commitment to faith in action and social justice
· Passionate about faith in action and addressing the 3rd and 4th Marks of Mission
· Experienced in community engagement, social action or the voluntary sector through working in the charity, local authority or public sector
· Has experience of organising and leaving events and focus groups
· A skilled communicator who is approachable, encouraging, and adaptable
· A natural networker who can build strong partnerships across sectors
· Organised and detail-oriented, with the ability to manage multiple projects
· Experienced in project coordination and working with volunteers
· Comfortable analysing and presenting data to support local planning
· Confident using Microsoft Office and digital communication tools
Desirable: Bid-writing experience, and familiarity with Church of England parish structures and contexts.
There is an Occupational Requirement (OR) for the postholder to be a communicant member of the Church of England (or a Church in communion with it, or a member Church of Churches Together in England, Council of Churches for Britain and Ireland, or the Evangelical Alliance).
This role will include travel across the Diocese including some evenings and weekends.
What we can offer:
· Flexible working, hybrid working and TOIL
· Generous holiday entitlement
· Contributory pension scheme
· Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: 26 July, 2026
Interviews will be held on: 5 August, 2026
A diverse and vibrant community of faith, we share the vision that we are Called Together to change, serve and grow the Church



The client requests no contact from agencies or media sales.
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: The Gaia Centre (Lambeth, London)
Salary: £23,085.69 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanent
Hours: 30 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota. Operating hours of the service 8am- 6pm Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover duty shifts.
We are recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support, guidance and advice to survivors across all risk levels and their children.
In this role the Duty IGVA is a part of a busy team. The Duty IGVA will be the first point of contact for survivors who have been referred to the Gaia Centre by other professionals. The Duty IGVA also will be responsible for processing any self-referrals of individuals contacting the service and wishing to access support. The Duty IGVA will be responsible for responding to daily enquiries from partnership agencies, public and impacted individuals over the phone and email.
In some circumstances the Duty IGVA will be contacting survivors directly to assess their level of risk and needs to ensure eligibility. The Duty IGVA will be responsible for carrying out and implementing safety plans and needs assessments. The Duty IGVA will ensure an effective handover of the case to the relevant team for ongoing support.
The Duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. The Duty IGVA will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. The jobalso involves working in a fast-paced environment.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 15 July 2026
Interview Date: 23 and 24 July 2026
The client requests no contact from agencies or media sales.
The Chair and Governors (Trustees) are seeking to appoint a Governance Professional at the Mill Hill Education Group.
Reporting to the Chair, the Governance Professional will offer professional and administrative support to the Court and provide advice on governance, constitutional and procedural matters. The Court seeks a talented and dynamic professional who enjoys the educational environment and will enjoy the satisfaction of contributing to the success of our Foundation.
The ideal candidate will be pro-active, approachable and a very effective communicator. Applicants are likely to be or have been a senior professional with strong administrative, organisation and planning skills, a good understanding of governance, and ideally charity law, combined with excellent interpersonal skills.
Why choose The Mill Hill Education Group?
Mill Hill Education Group is a charitable collection of independent schools. Its aims of instilling values and inspiring minds has been a key focus since the founding of Mill Hill School in 1807. All schools share an educational philosophy around developing thoughtful and responsible pupils with a global outlook. School life combines academic rigour with a breadth of opportunities to develop young people able to flourish in an ever-changing world.
- Educates boys and girls from 3 to 18, seeking to equip them for life, both now and in the future.
- Our stimulating academic environment and numerous activities outside the classroom encourage learning and personal growth.
- We are committed to the development of every pupil and believe that our friendly and supportive community helps this to happen.
- We seek as a group to instil a love for learning which will last a life time whilst balancing this with a readiness to embrace change.
For further information, please click on the attachment to view the candidate information pack.
The Mill Hill Education Group is committed to safeguarding the welfare of children. As part of our Recruitment Checks, the appointed candidate will be subject to a Enhanced DBS and Social Media Chec
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support those who Care
This is an exciting opportunity to join our service supporting Carers across City of London to improve their health and wellbeing, and access support that meets their needs. We are working with Carers from a range of cultures, and it would be an advantage to speak Bengali.
The team work holistically with Carers to understand their individual circumstances and level of need. You’ll carry out home visits and community-based meetings, co-produce support plans, and develop effective relationships with Carers, families, and professionals. You will also support Carers to complete written forms and applications, draft letters, and advocate with third parties.
You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. The role also requires you to support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
Together with colleagues, you will plan and deliver the service’s activity package, including coffee mornings, drop-in sessions, activities, online and face to face groups, and peer support forums. There will also be opportunities to promote the service by attending meetings and forums, and to deliver training sessions to professionals and community organisations so that they have the skills to identify Carers.
Applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector.
This is a full-time position, and you should be an excellent communicator and able to motivate and empower others. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.
Do a job where you make a difference.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.
In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.
To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Trusts and Foundations Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.
Role
This is an exciting opportunity for an ambitious Trusts & Foundations fundraiser who is ready to strengthen and diversify their experience, to work with small, medium and high-value funders, and to play a meaningful role within Greyhound Rescue Wales.
The Trusts and Foundations Officer is responsible for securing grants of varying sizes, translating all aspects of GRW’s work into compelling, high-quality applications for a diverse range of prospective funders.
As part of our Income Generation Team, you will work closely with the Head of Fundraising, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.
You’ll take ownership of a varied portfolio of trust and foundation relationships, building on warm funders while also researching and developing new prospects at the four-to six-figure level.
This role offers hands-on experience across the full trusts fundraising cycle — from research and relationship-building to bid writing, reporting and stewardship with strong support and clear opportunities to grow
Please see attached the full job description and person specification
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People Mental Health Service located in Ealing. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oaklands is made up of a newly refurbished six-bedroom home, located close to each other in Ealing, West London. We work with up to 6 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Build supportive, trusting relationships with young people and help create a positive, welcoming atmosphere.
- Work proactively with other members of the team to manage the service caseload and carry out necessary administrative tasks.
- Conduct keywork sessions as required, using creative and engaging approaches to help young people achieve their Support Plan goals.
- Work collaboratively with young people to assess and manage risks, supporting positive risk-taking and shared decision-making.
About you:
- Ability to advocate for young people in a variety of professional and community settings.
- Values working collaboratively with young people to ensure the service truly meets their needs.
- Understands the impact of individual context, including experiences of trauma and adversity, on young people's lives and mental health.
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent, or experience supporting young people or individuals experiencing mental health challenges.
Desirable
- Experience working in complex mental health environments, supported accommodation, or similar settings.
- Understanding of trauma-informed and psychologically informed approaches.
- Experience supporting people to develop independent living skills.
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North West region, which include Lancashire, Merseyside, Cumbria, Greater Manchester and Chesire. There will be occasional travel around the North West and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the North West, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on 09 July 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 22/23 July 2026
Our vision A society in which the Armed Forces, veterans and their families can thrive.
We are recruiting for a Refuge Worker to join our team in Kingston; the scope on this job involves….
Job Title: Refuge Worker
Location: Kingston
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 9:00am on 10 July 2026
Interview Date: 16 July 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
We are recruiting for a Refuge Worker to join our team in Kingston; the scope on this job involves….
Job Title: Refuge Worker
Location: Kingston
Salary: £29,701.36 per annum
Contract type: Full-time, Fixed term (until 14 July 2027)
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 9:00am on 10 July 2026
Interview Date: 16 July 2026
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Community Fundraiser
The Gurkha Welfare Trust | Salisbury | £26,500 - £31,500 | Maternity Cover
A varied, people-facing community fundraising role at a cause that genuinely matters, ideal for someone earlier in their fundraising career who wants real responsibility from day one.
The Gurkha Welfare Trust has supported Gurkha veterans and their families in Nepal for nearly 60 years. Gurkhas have served in the British Army for more than 200 years as soldiers of extraordinary courage, loyalty, and bravery. When their service ends, we make sure they are not forgotten. We deliver financial aid, medical support, clean water, education and housing through 21 Area Welfare Centres in Nepal and India, supported by a passionate UK fundraising team based in Salisbury.
The opportunity
This is a brilliant role for someone who thrives on variety. You will be at the heart of the Trust's community fundraising programme, supporting individuals and groups raising money on our behalf, managing our presence at events like Armed Forces Day and country shows, coordinating volunteers, and helping to grow a programme that is actively expanding its national reach.
It is a fixed-term maternity cover role of at least one year, with the option to extend. The team is experienced, ambitious and supportive and this is an exciting time to be joining, with a new strategy driving real growth.
What you'll be doing
- Supporting community fundraisers - individuals, groups and volunteers - with materials, guidance and stewardship
- Managing the Trust's attendance at appropriate third-party events including Armed Forces Day and country shows engaging with supporters
- Recruiting and coordinating volunteers, helping them champion the Trust in their local communities
- Working with the Communications team to promote community fundraising across digital and social channels
- Monitoring income, reporting on KPIs, and analysing fundraising activity against budget to improve results
- Helping to develop new initiatives and set up accessible sign-up processes
What we're looking for
- Excellent communication skills; warm, confident and clear, whether on the phone, in writing or face to face
- Strong organisational skills and the ability to juggle multiple priorities without dropping the ball
- A proactive, can-do attitude and genuine enjoyment of working with people
- Willingness to work some evenings and weekends for events (TOIL provided)
- Full UK driving licence
- Proficient in IT, particularly Microsoft Office applications
- Previous experience in the charity sector or in community/event fundraising is desirable
What's on offer
- £26,500 - £31,500 depending on experience
- Up to 10% employer pension contribution
- Enhanced maternity and paternity pay
- 25 days annual leave plus Bank Holidays
- Hybrid working from our Salisbury office
- TOIL for additional hours worked at events
- 24/7 Employee Assistance Programme and free on-site parking
Location: Salisbury, Wiltshire (hybrid)
Salary: £26,500 - £31,500 depending on experience
Contract: Minimum 1-year fixed term (maternity cover, option to extend)
Hours: Full-time, 37.5 hours per week (TOIL for evenings/weekends)
Deadline: Midday on Monday, 20 July 2026
Interested? We'd love to hear from you.
Formal application is via CV and supporting statement (max 1 page) outlining why you are interested in this role and how you fit the person specification.
In the first instance, please send your CV to Philippa at Charity People - - if your CV matches what we're looking for we'll be in touch with the full candidate pack and lots more details.
Closing: midday on Monday, 20 July 2026.
We sometimes close roles ahead of the deadline when we find the right person. Don't sit on it, apply early.
Interviews: We will be holding interview as/when suitable applications are received.
A note on AI: we embrace new ways of working, but your application should be authentically yours. Feel free to use AI to organise your thinking if it helps, but we want to hear your voice, your experience, and what genuinely draws you to this role.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
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Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
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Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
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Carry out structured triage to identify needs, priorities and risks
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Manage expectations clearly and sensitively
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Identify safeguarding concerns and follow organisational procedures
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Make timely referrals to internal services and external partners
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Maintain clear professional boundaries while offering a warm, person-centred response
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Record all contacts accurately and promptly on the organisation’s CRM system
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Maintain clear, concise and professional case notes
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Ensure confidentiality, consent and data protection requirements are met
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Work closely with advisers, service coordinators and partner agencies
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Take part in team meetings, supervision and training
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Keep knowledge up to date on welfare benefits, services and local provision
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Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
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Experience in frontline information, advice, triage or high-volume customer contact work
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Confidence handling calls from people who may be distressed, anxious or frustrated
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Strong listening and questioning skills
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Ability to assess urgency and risk and take appropriate action
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Clear verbal and written communication skills
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Experience using a CRM or case management system
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Good general IT skills including email and Microsoft applications
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Understanding of confidentiality, safeguarding and professional boundaries
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Awareness of issues affecting older people and carers
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Commitment to equality, diversity and inclusion
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Empathy, patience and a non-judgemental approach
Desirable
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Experience in the voluntary sector or health and social care
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Knowledge of welfare benefits, housing or adult social care
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Experience of face-to-face advice or reception-based work
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Knowledge of local services in Bromley or Greenwich
What we offer
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27 days annual leave plus bank holidays (pro rata), including two days over Christmas
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Pension scheme with 5% employee and 3% employer contributions
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Employee Assistance Programme offering 24/7 support
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Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Essential
- Experience monitoring performance, KPIs, or service outcomes.
- Ability to manage multiple projects effectively.
- Strong communication and interpersonal skills.
- Good IT skills including Microsoft Office and data management systems.
- Commitment to the mission and values of Luton Foodbank.
- Educated to degree level or equivalent professional experience.
- Full UK driving licence and access to a vehicle.
Desirable
- Experience working within the charity sector.
- Knowledge of safeguarding and compliance requirements.
- Experience supporting funding reports or monitoring returns.
- CIPD qualification or relevant HR training.
- Experience in community or social welfare services.
- PRINCE2 Foundation qualification.
Benefits
- Flexible part-time working arrangements
- Pension contribution
- Training and development opportunities
- Opportunity to make a meaningful impact within the local community
- Supportive and values-driven working environment
Learn more about Luton Foodbank
- Find us on Bluesky, Facebook, Instagran, LinkedIn, Mastodon, Threads, TikTok, X, and YouTube.
Providing emergency food, practical support and hope to people in crisis across Luton, while working towards ending hunger and poverty.
The client requests no contact from agencies or media sales.
Are you passionate about making a lasting difference to the lives of vulnerable adults?
We are looking for a dedicated and proactive Reconnection Worker to join our Bournemouth, Christchurch and Poole Rough Sleeping Service. This is an exciting opportunity to support people sleeping rough to move away from homelessness by reconnecting them with accommodation, support networks and services in areas where they have a local connection, established support system or entitlement to assistance. Reconnection can take place both within the UK and internationally and aims to ensure that individuals can access the right support in the right place to sustain a move away from rough sleeping.
Working as part of a dynamic and highly successful outreach team, you will build positive relationships with people experiencing homelessness, carrying out assessments and developing personalised reconnection plans. You will work closely with local authorities, support providers, health services and community organisations to help individuals access accommodation, reconnect with family and support networks where appropriate and secure sustainable routes away from rough sleeping and a harmful street lifestyle.
In this role you will:
- Undertake assertive outreach across Bournemouth, Christchurch and Poole, engaging with people sleeping rough and carrying out comprehensive assessments.
- Develop and coordinate personalised reconnection plans, including arranging accommodation, travel, family mediation and access to support services.
- Work closely with local authorities, statutory services, health providers and community organisations to achieve positive outcomes for clients.
- Manage a caseload of clients, maintaining accurate records and monitoring progress towards sustainable reconnection.
- Support clients to access welfare benefits, healthcare, substance misuse services and other support that will assist them in moving away from homelessness.
This role involves working early mornings, evenings and weekends as part of a rota.
About you
We are looking for someone who is passionate about supporting people experiencing homelessness and who can build trusting relationships whilst maintaining a supportive but assertive approach.
To be successful in this role, you will have:
- Experience of working with vulnerable adults and an understanding of the challenges faced by people experiencing homelessness.
- Experience of assessing individual needs and supporting people through case management and support planning.
- Excellent communication and partnership-working skills, with the ability to engage effectively with clients and external agencies.
- An understanding of welfare benefits, housing options and support services available to people experiencing homelessness.
- Good organisational and IT skills, with the ability to maintain accurate records and manage competing priorities.
Above all, we are looking for a compassionate, resilient and motivated individual who is committed to helping people transform their lives.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 6 July 2026
Interview and assessments on: 20 July 2026
The client requests no contact from agencies or media sales.
About Working Animals International
Working Animals International (formerly known as SPANA) is dedicated to transforming the wefare of working animals in greatest need globally By increasing access to skills, knowledge and resources and campaigning for policy change, we're building a world where working animals are healthy and valued, communities are stronger, and livelhoods are more secure.
About this role
This is an exciting opportunity within our newly established advocacy function to support the delivery of Working Animals International’s global advocacy strategy as part of a small, dedicated team.
Working closely with our Head of Advocacy, the Advocacy Officer will help shape and implement inclusive, evidence-based policy and advocacy initiatives that advance the welfare of working animals. The postholder will support engagement with governments, international institutions, our global partner network and wider stakeholders to drive systemic change.
Contract, location and salary
This is a full-time (34.5 hours per week) permanent role. This is a UK based role, with regular attendance (1-2 days per month, or more if preferred) in our London office, and applicants must have the right to work in the UK.
The salary for this role is c.£34k per annum, subject to skills and experience. Working Animals International offers a generous company pension scheme with a 10% employer contribution if the employee contributes a minimum 5%, and healthcare cashplan with Medicash alongside other benefits.
Full details and how to apply
Please see the job description for this role for full details including a person specification. The deadline for applications is 23:59 BST on Tuesday 07 July 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: September 2026
Main Purpose: To provide full-time support to learners within the Building Independence (BI) pathway at The Autism Project (TAP).
The role focuses on enabling learners to develop independence, communication, life skills, and confidence, supporting them to access the curriculum and participate in community-based learning. You will work closely with teaching staff to ensure learners make meaningful progress towards their EHCP outcomes and personal goals.
Information:
Permanent part-time role. Working days are Tues to Fri 9-4pm (6.5hrs a day, allowing half hour unpaid for lunch). 26 hours a week.
Salary is £28,860 per annum (full time 37.5hrs) pro-rata. This is £14.80 per hour (London Living Wage).
Holiday allowance is 37 days per annum plus bank holidays pro-rata.
Holiday can only be taken outside of TAP term times.
Your place of work will be at our classrooms at Larcom House SE17 1RT.
Flexibility: Term-time working only can be considered, on request.
Learner Support
1. Support learners to access sessions across the BI pathway, including Functional Skills, PSD, social skills, and independence-based learning.
2. Provide 1:1 and small group support, promoting independence and reducing support where appropriate.
3. Use autism-informed approaches to support communication, sensory, and behavioural needs.
4. Support learners to develop:
o daily living skills
o emotional regulation
o social interaction and communication
5. Apply consistent support strategies to help learners develop coping mechanisms and resilience.
6. To provide personal care support with learners if needed.
Classroom & Curriculum Support
1. Work in partnership with tutors to support lesson delivery and learner engagement.
2. Adapt tasks and resources to meet individual learning needs.
3. Support the implementation of planned learning activities and structured routines.
4. Assist with the preparation of teaching materials and visual supports.
5. Promote a positive and inclusive learning environment.
Independence & Community-Based Learning
1. Support delivery of independence-focused sessions, such as:
o cooking and life skills
o travel training support
o accessing local community services
2. Accompany learners on trips, enrichment activities, and community visits.
3. Support learners to apply skills in real-life contexts and unfamiliar environments.
Behaviour & Wellbeing Support
1. Support learners to manage behaviour positively using agreed strategies.
2. Recognise and respond to anxiety and emotional needs.
3. Contribute to a safe, structured, and predictable environment.
4. Promote wellbeing, confidence, and self-advocacy.
Assessment, Progress & Documentation
1. Support the recording of learner progress and achievements.
2. Contribute to:
o Termly reviews
o EHCP reviews
o Risk assessments and support plans
3. Maintain accurate and up-to-date records in line with TAP requirements.
4. Provide feedback to tutors on learner progress and engagement.
Team Working & Communication
1. Work collaboratively with tutors, TAs, and the wider TAP team.
2. Communicate effectively with parents/carers and professionals when required.
3. Contribute to a consistent, person-centred approach across the BI pathway.
Safeguarding & Professional Practice
1. Safeguard all learners and promote their wellbeing at all times.
2. Follow TAP policies including safeguarding, behaviour, health & safety, and equality.
3. Maintain confidentiality and professional boundaries.
4. Participate in training, supervision, and ongoing professional development.
CareTrade is committed to safeguarding and promoting the welfare of learners and expects all staff, volunteers, and partners to share this commitment. All roles are subject to safer recruitment checks, including an enhanced DBS check (with barred list where applicable), references, verification of identity and qualifications, and proportionate online checks of publicly available information as part of the shortlisting process.
Supporting autistic and neurodiverse adults into employment