Welfare jobs

We are seeking a highly organised and proactive Office Manager to provide comprehensive administrative, office management, IT coordination, and executive support across the Trust.

Working closely with the Chief of Staff, you will play a central role in ensuring the smooth and efficient running of the organisation, delivering high-quality support to staff, Trustees, and visitors alike.

If you are a proactive individual seeking an opportunity to make a meaningful contribution and support the Trust's important work, we would be delighted to hear from you

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Generalist Advice Worker/Advice Session Supervisor or Trainee position

Salary scale: SO1 - £38,585 to £40,514 per annum

Full-time: 35 hours per week

Term: Permanent

Post funded by Southwark Council

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (A.S.S) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an A.S.S within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers

To be successful you will need:

• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 7 September 2026

Interviews: Wednesday 9 September 2026

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

The Diocese of Chester is seeking to recruit a Flourish Co-ordinator who will oversee the next phase of this exciting project.

The successful candidate will have demonstrable experience of working with children and young people, together with an appreciation of the missional task facing the church, particularly in regard to engaging missionally with a more diverse demographic.

This is a part-time position for 2 days (14 hours) per week.  The role offers hybrid working that includes working from Church House at Daresbury Park, Warrington, and travel around the Diocese.

For informal conversation, contact Rev Peter Froggatt, Director of Outreach - contact details in the attached documents or via the apply/redirect to recruiter button. 

The job description, person specification and application form can be downloaded from the Diocesan website: please see website address in the attached documents or via the apply/redirect to recruiter button.

Completed application forms should be returned by email - contact details in the attached documents or via the apply/redirect to recruiter button. 

Closing date: 13th September 2026

Interviews: 23rd September 2026

The Diocese of Chester is fully committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

An Enhanced DBS Disclosure will be required for the successful candidate.

An Occupational Requirement exists for the postholder to be a practising Christian, in accordance with the Equality Act, 2010.

Applications from all under-represented groups are particularly welcomed.

Are you passionate about animal welfare and looking for a role where you can make a genuine difference every single day?

RSPCA Finchley, Golders Green, Hendon & District Branch is looking for a compassionate, resilient and proactive Senior Animal Welfare Officer to join our growing team supporting animals and local communities across North London.

Location: North London
Salary: £22,620 per annum
Hours: 30 hours per week
Contract: 1 year fixed-term contract with possibility of extension

This is a rewarding and varied frontline role where no two days are the same. You will be involved in rescuing and supporting vulnerable animals, coordinating veterinary treatment and ongoing care, supporting fostering and rehoming pathways, responding to welfare concerns and helping deliver community welfare initiatives across the Branch area.

You will work closely with members of the public, volunteers, fosterers, veterinary partners, local Inspectorate teams and external agencies to help deliver high-quality welfare support to animals in need. The role will also include supporting the Branch Trap-Neuter-Return (TNR) programme for stray and feral cats, assisting with animal transport and admissions, maintaining welfare records and helping strengthen frontline animal welfare provision across North London.

We are looking for someone with previous experience in animal welfare, rescue or a similar environment who is confident handling cats and other domestic animals, able to manage varied casework calmly and professionally, and committed to delivering high standards of animal welfare with empathy and compassion.

The role will include some occasional evenings and weekends in line with operational needs.

To apply, please submit your CV together with a covering letter outlining how you meet the essential criteria set out in the Job Description and your suitability for the role.Early applications are encouraged as we reserve the right to close the vacancy early should sufficient suitable applications be received.

Contract: Full Time (35 hours per week), Permanent​

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Hours: 35 hours per week​

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Location: Manchester​

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Starting salary:  £34,220 per annum​​

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Closing date: 16.08.2026​

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Expected date of interviews: w/c 31.08.2026​

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Job ref: VA795​

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We have an exciting opportunity for a welfare advisor based within our Legal Advice and Welfare Services (LAWS) team. ​​

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About the role​

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Do you want to use your extensive welfare benefits and/or asylum support experience to help torture survivors realise their welfare rights and entitlements? ​

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Freedom from Torture is a human rights organisation that provides rehabilitation to survivors of torture. We are looking for someone who shares our passion for human rights to join our team in Manchester. ​

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The Welfare Advisor works within the holistic rehabilitation model of Freedom from Torture and provides welfare advice and advocacy to our clients, forming part of a multi-disciplinary team. You will receive, process and manage welfare referrals, and act as a point of contact on welfare issues primarily for the Manchester centre, and to a smaller degree, the​​ Scotland Centre.

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This role requires careful and sensitive delivery of complex welfare information and advice, often to very vulnerable clients. You must have in- depth knowledge of the welfare rights and benefits available to asylum seekers and/or refugees. This may include completing Section 4 applications, or appealing negative benefits decisions on health or vulnerability grounds. ​

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About you​

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The ideal candidate for the role will have the following:​

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​Experience of working within a similar role providing advocacy on a range of welfare issues to include housing, welfare benefits and Asylum Support

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​Extensive experience of working within the benefits system, including the application, assessment and appeals procedures

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​Experience working with refugees and asylum seekers and an understanding of the needs of this group and the associated support services and mechanisms available

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​Experience of liaising with external agencies and government bodies to ensure that service users are given access to their available welfare rights and entitlements.​​

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At interview you will need to demonstrate your ability to identify welfare needs and provide appropriate advice and recommendations. You will be given a case study to work through and you will be asked to share your analysis and plan with us. ​

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In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).​

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Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. ​

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Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £34,220 - £39,696.​

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To view the Job Description and Person Specification, please kindly see the attached file.​

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Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.​

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Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.​

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We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.​

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Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.​

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Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.​

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We reserve the right to close the vacancy early if we receive a high volume of applications.​

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No agencies please.

JOB TITLE:                  Welfare Benefits Support and Information Officer / Advisor

ORGANISATION: Big Local Works – Charity No: 1182561

LOCATION:                       Big Local Works 4 Market Place, London SE16 3UQ

CONTRACT TYPE:           6-month / Fixed Term contract  (Sickness Cover)

REPORTING TO:             Charity Manager

General Information

Big Local Works (BLW) is a community-focused economic support and regeneration charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.

To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.

We deliver our support in the community through three main services:

· Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship

· Employability Skills training and coaching to help people access ways of increasing their earned income

· Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’

Our current Welfare Benefits Advisor is on leave of absence, so this role is temporary cover until the end of the year. We are looking for someone for an immediate start.

The role of the Welfare Benefits Support and Information officer is the relief of financial need by the provision of free advice, information, support and advocacy for Southwark Residents

Key Tasks include:

· To provide a generalist welfare benefits advice, information and casework service to clients using the services at BLW

· To provide a review of possible benefit entitlements and support clients to make claims, submit forms and applications as appropriate.

· Ensure advice service provided by BLW is effective and efficient, meets best practice and is of a consistently high quality, delivering a high level of customer care and client satisfaction.

· To provide welfare benefits support in a variety of settings i.e. drop-ins and community spaces, to provide advice and information, and welfare benefit checks to ensure individuals have accessible support.

· Help clients understand benefit decisions, represent clients who have been turned down for benefits, deal with reviews, and, where appropriate, prepare for and attend appeals tribunals.

· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

What you need to bring:

· A good understanding of the Welfare Benefits system to deliver an advice casework service

· Good administration skills and ability to develop own caseload and prioritising work.

· Ability to use IT, Word and Excel in the provision of advice

· Ability to research, analyse and interpret complex information

· Numeracy skills required to understand statistics and check calculations

· Use IT for statistical recording, record keeping and document production.

· Able to work collaboratively with a wide range of stakeholders

· Keep up to date with legislation, policies and procedures and undertake appropriate training.

· Demonstrate commitment to the aims and policies of the BLW’s service.

· Abide by health and safety and safeguarding guidelines and share responsibility for own safety and that of colleagues.

· A good understanding of- and commitment to the aims and principles of the charity and its equal opportunities policies.

· Willingness to learn and develop skills in advice topics

You will benefit from

· Holiday -  FTE 25 days plus Bank Holidays so for 6 month contract at (0.4 FTE)  it would be 5 days holiday plus Bank Holidays

· A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community

If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.

MAIN TERMS AND CONDITIONS

2 days per week (0.4 FTE)

Hours normally 9-5 pm but flexible to accommodate outreach, research and training needs

Annual salary: £12,000 for 2 days / week (£30K FTE)

DBS check essential

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefit Advisers

Salary: £30,000 pa (review after 6-months)

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement is looking to build its Money Advice Team and has several vacancies for experienced Debt & Welfare Benefit Advisers.

As an experienced Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances.

Based at one of our offices in Ladywood, Kingstanding, or Newtown, and with outreach work in other areas of the city we are looking for Advisers with drive, enthusiasm and a proactive approach to support our clients to get the outcomes they need. You will be adaptable, solution focused and possess excellent communication skills along with a flexible approach and ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with financial literacy training to build and continually improve money management and financial capability.

Our Money Advice Team sits within the overall Settlement which provides a wide range of community support services covering all ages and aspects of need, please see our website.

This is a great opportunity to join a progressive charity making a real difference to people’s lives.

 For an informal discussion about the role call Theresa Gniadkowski

This is an active recruitment; early applications are encouraged

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Thursday 3rd September 2026

Interviews: To be confirmed

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

As our Puppy Coordinator, you will play a vital role in shaping the future of our assistance dog programmes by overseeing the development and welfare of puppies during the early stages of their training journey.  Working closely with volunteer Puppy Socialisers, Foster Carers, Trainers, and Colleagues, you will provide guidance, support, and training to ensure puppies receive the best possible start. You will be responsible for coordinating placements, monitoring their progress, maintaining accurate records and helping volunteers develop the skills and confidence needed to prepare our puppies for advanced assistance dog training. This rewarding role combines relationship building, organisation and a passion for canine welfare, offering the opportunity to make a direct and lasting impact on the lives of both our dogs and the people they will go on to support. 

Previous experience of training dogs using reward-based methods and a full clean driving licence are essential for this job position.

You will be required to be able to commute to our Training Centre based in Sheffield, however this role will require to mainly work in the Derbyshire / Nottinghamshire area.  The role involves working independently so you must be able to show the ability to work alone effectively, prioritise your workload and respond and adapt to the demands of the job entails.

For further criteria please refer to requirements and criteria on our website.  Please note this post requires an enhanced DBS Check and must be submitted prior to starting your employment at Support Dogs. Should you not have an enhanced DBS Check, Support Dogs will apply for one on your behalf but all information to complete a check must be provided ahead of your employment start date.  

Occasional overnight duties and from time-to-time weekend work will be required to both fulfil the role and to assist in the promotion of the Charity or participate in fundraising events. 

Contract length:1 x 6-month Fixed Term Contract  with a possibility of becoming permanent

1x Full-Time Permanent 

Location: North West London

Hours per week: 35 (Sunday – Thursday or Tuesday - Saturday, 9am – 5pm)

Salary: £28,773.00 pa

Closing date for applications: Rolling, candidates are advised to apply early

First interview date: First interviews are held over Microsoft Teams

Second interview date: Candidates successful at the first interview will be offered a trial shift at the Home as part of the selection process

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c60 staff and c220 volunteers, here for dogs, cats and communities in the UK and Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.

We are recruiting a Cat Foster & Intake Coordinator and Cattery Carer who shares our compassion and commitment to animal welfare. This is a fixed-term position working alongside our permanent full-time Cat Foster & Intake Coordinator, with the goal of increasing our capacity to help and rehome more cats.

Working with staff and volunteers across the Home, you will have a hand in helping all the cats in our care, from feeding, cleaning, behaviourally assessing and socialising to rehoming. You will be responsible for organising the intake of our cats coming into our shelter and organising cats in our care going into temporary foster homes. This can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.

We offer a caring and supportive team, lots of variety and the opportunity to make a lasting difference to the lives of cats who rely on us.

Mayhew offers a variety of employee benefits, from enhanced annual leave from day one to Health Cash Plans.

Generally, you will:

• Organise the cat intake list, providing owners with advice and where appropriate and admitting cats into the Cattery.
• Organise the cat foster programme, matching suitable cats with cat foster volunteers and advise on cat behaviour.
• Assist the Cat Adoption Officer with rehoming the cats under our care
• Work flexibly in a team environment, often independently, to meet the specific needs of the cats in our care by helping with their feeding, cleaning, enrichment and grooming
• Assist in the provision of treatment to cats as advised by our veterinary staff.

To be successful in this role, you need:

– A strong understanding of cat behaviour and welfare

– Excellent customer service skills

– Experience in handling cats and caring for them

– A calm, compassionate, resilient and friendly manner

About us

Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.

In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.

To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Sponsorship and Individual Giving Officer. This role will play a key part in increasing and diversifying our income, enabling us to rescue, rehabilitate and rehome even more dogs during this pivotal moment in our charity’s history.

Role

Greyhound Rescue Wales is seeking a motivated and compassionate Sponsorship and Individual Giving Officer to grow and steward this important income stream. This role will nurture, develop and manage our corporate and individual giving programme, including legacies, ensuring our supporters feel valued and informed.

As part of our Income Generation Team, you will work closely with the Head of Fundraising, Trusts & Foundations Officer and Community & Events Fundraiser to help deliver an annual income target of £400K+.

You’ll take ownership of a varied portfolio of corporate relationships, membership and donors, whilst developing new partnerships and individual giving, including development of our legacies programme.

Please see attached the full job description and person specification

About us

Greyhound Rescue Wales (GRW) is Wales’ leading charity dedicated to rescuing, rehabilitating and rehoming greyhounds and lurchers. Founded in 1993, we have spent more than three decades championing the welfare of sighthounds and working towards our vision: a Wales without greyhound racing, where every greyhound and lurcher has a home and receives the best possible care.

In April 2026, after 25 years of determined campaigning to improve welfare and regulation within the racing industry, legislation to ban greyhound racing in Wales was finally passed. This landmark achievement marks the beginning of a new chapter for GRW as we expand our reach and capacity across the UK to ensure every greyhound leaving the racing industry has a rescue space, medical support and rehabilitation on the journey towards their forever home.

To help us grow sustainably and strengthen our long‑term impact, we are now seeking to develop our fundraising team with the creation of a Head of Fundraising role. You will lead and work closely with the Trusts & Foundations Officer, Sponsorship & Individual Giving Officer and Community & Events Fundraiser to deliver an annual income target of £400K+.

Role

The Head of Fundraising is a senior leadership role with overall accountability for the strategic development, operational effectiveness and performance of all fundraising activity at Greyhound Rescue Wales (GRW).

The role will drive, lead and grow our fundraising strategy and has responsibility for developing diverse, sustainable income streams and building strong relationships with supporters, partners, and funders.

The role holds end‑to‑end accountability for income delivery across trusts and foundations, community and event fundraising, and sponsorship and individual giving.

The Head of Fundraising provides clear leadership to the fundraising team and has line management responsibility for:

• Trusts and Foundations Officer
• Community and Events Fundraising Officer
• Sponsorship & Individual Giving Officer

Please see attached the full job description and person specification

The role

We are looking for a Sheltered Housing Team Leader to join us at our beautiful 13-acre retirement community (Bencurtis Park) to lead our team of Wardens in delivering consistently high-quality, resident-centred services. This is an essential role to help ensure that Bencurtis Park remains a welcoming, inclusive, positive and safe place where older people can continue to live independently in their own homes for as long as they wish and are able to.

Key responsibilities include:

• Providing day-to-day leadership, supervision and support to the Warden Team.
• Managing the Warden rota to ensure appropriate staffing cover.
• Coordinating daily resident contact, welfare checks and follow-up support.
• Supporting residents to live independently, including through support planning, risk assessments and liaison with health, care and community services.
• Taking a proactive role in safeguarding and family liaison.
• Working collaboratively with colleagues on housing management matters.
• Ensuring health and safety processes, checks and record keeping are carried out effectively and maintaining accurate records.

For more information about Glebe Housing Association please visit our website.

The person

We are looking for someone who has experience of leading, motivating and supporting staff to deliver high standards of service. You will bring experience from sheltered housing, independent living, care, accommodation-based services or a similar environment, together with a strong understanding of safeguarding, resident support and person-centred working.

You will be empathetic, calm under pressure and able to communicate effectively with older people, relatives, colleagues and external agencies. Strong organisational skills, good judgement, confidentiality and the ability to manage competing priorities are essential. You should also be confident using Microsoft Office and willing to learn and make effective use of housing and workplace systems.

A full Job Description and Person Specification is attached.

How to Apply

Please read the full Job Description & Person Specification.

Please send your CV,  Supporting Statement and Diversity Monitoring Form.  In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.

Deadline for applications: midday Monday 24th August 2026

Interviews: w/c 31st August 2026

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)

Full-time – 35 hours per week

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.

• You must be a trained Gateway Assessor
• Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
• Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 4 September 2026

Interviews will take place on Tuesday 8 September 2026

For further information and an application pack please go to our website

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

We are seeking an enthusiastic and highly motivated Chief Executive to assume overall responsibility for the management of HMC. The purpose of this senior leadership role is to lead the organisation in fulfilling its purpose of supporting migrants in Hackney and the wider London community, ensuring they can access their rights and overcome injustices in the immigration and social welfare system.