501 Welfare volunteer roles

Housekeeping Star
Our shops are at their best when they feel welcoming, safe and comfortable for everyone who 
visits or volunteers. As a Housekeeping Star, you’ll play an essential part in creating that 
warm, calm and inviting atmosphere. By helping us keep our spaces clean, tidy and organised, 
you’ll ensure that every customer and colleague has a positive experience the moment they 
walk through the door.

What you’ll be doing
• Helping the shop team maintain high standards of cleanliness 
across the shop floor and staff areas 
• Ensuring all areas are tidy, organised and free from clutter
• Supporting a safe and healthy working environment 
• Playing an active role in keeping our space calm, comfortable 
and enjoyable for everyone

What you’ll gain
• Confidence in housekeeping and shop maintenance tasks 
• Strong organisation skills
• Experience in a retail environment 
• The satisfaction of helping create a welcoming, clean and safe 
space that supports your local community and Mind’s mission

The difference you’ll make
Your contribution helps keep our shop running smoothly, safely and 
professionally - creating a space where customers feel welcome and 
want to return. By helping maintain a clean and organised environment, 
you make it easier for the team to focus on raising vital funds. Every 
hour you give supports Mind’s work nationally and locally, helping us 
provide life-changing support for people experiencing mental health 
problems.