Wellbeing administrator jobs in london, greater london
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Deputy Service Manager
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Job Title: Deputy Service Manager
Location: Based within the residential service in West Ealing. Unfortunately this service does not have step free access.
Salary: £30,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota working 09:00 - 17:00, you may also be required to work weekends, evenings, and bank holidays. You will also take part in our out of hours on call rota for managers.
About the role
This is a great opportunity for a Deputy Service Manager to join our team based in Ealing. You will support the Service Manager in leading a service which provides a recovery focused service to adults with long term mental health challenges. You will support the team to deliver person centred support to improve the lives of our residents, for them to gain greater independence to move onto lower support accommodation. You will do this through providing direct leadership and line management to the team so they feel empowered to perform within their roles.
You will ensure a quality service is delivered in line with our contractual requirements, and will encourage the creation of a psychologically informed environment, which provides person centred support. Some of what the role includes:
- Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
- Support the Service Manager in leading the day to day operational delivery of the service
- Risk Management ownership, ensuring processes and policies are followed
- Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
- Financial Management, including petty cash and budget management
- Contract management and Internal auditing, admin, and general other duties as required.
About you
We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around mental health and can support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!
You will have some knowledge and background in mental health, understanding the different complexities which can arise, and able to support others to support the residents to achieve their goals. You will be adaptable and flexible in your approach, and respect equity, diversity, and inclusion, able to create a compassionate, supportive and empowering environment within the service and in communication with others externally and throughout the organisation.
- Direct experience working in a Health and Social care environment or similar, ideally within mental health
- Understanding of the needs that people who suffer with their mental health have
- Ability to lead a team to achieve service KPI's
- Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- IT proficiency, with the ability to navigate and learn new case management systems and other types of software
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- Passion for what we do as an organisation and alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Budget Management Experience and/or willingness to learn financial management
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Deputy Manager | West London | Ealing | Wembley | Harrow | Mental Health | Social Interest Group | Support | Recovery | Night | Day | Shifts |
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Summary
WE ARE SEEKING A POLICY OFFICER
About the Department/Role
The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right.
The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA.
The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST).
The Church of England seeks a committed and collaborative Safeguarding Policy Officer to join the National Safeguarding Team. This role is central to developing, revising, and implementing national safeguarding policies that protect and support all members of the Church community.
Working closely with Safeguarding Policy and Development Leads, you'll ensure policies are grounded in academic research, aligned with legislation and canon law, and informed by survivor experiences and Church-wide learning.
- Co-manage the development and roll-out of safeguarding policies, codes of practice and guidance
- Collaborate with stakeholders, including survivors, bishops, Diocesan Safeguarding Officers, and Church bodies
- Ensure policy relevance across dioceses, parishes, cathedrals, religious communities, and theological institutions
- Lead the coordination and improvement of the safeguarding e-manual
- Engage with NCIs departments to embed safeguarding policy into wider initiatives
- Support the NST's learning and review cycle to refine policies over time
- Represent survivor perspectives within policy, training, and quality assurance activities
- Provide briefings and respond to safeguarding queries from Church bodies
- Take ownership of non-legislative content creation related to safeguarding
Key role requirements
- A basic DBS check will be required as part of our pre-employment checks.
- This is a hybrid role, and working arrangements can be discussed with the hiring manager.
- Please note: This is a fixed-term opportunity, and we are seeking to appoint three candidates across the following contracts:
- 1 position: 2-year fixed-term contract
- 2 positions: 15-month fixed-term contracts
You will need to be/have:
To thrive in this role, you'll bring a unique blend of analytical skill, emotional intelligence, and commitment to safeguarding excellence. Below are the essential and desirable qualities we're looking for:
- A degree is not required for this role; however, the candidate will need to evidence at least 5 years of relevant experience in a similar field
- Strong written communication, able to tailor content for diverse audiences
- Skilled in analysing complex and conflicting information and distilling it into clear policy or guidance
- Confident working collaboratively across internal and external partnerships
- Able to lead and facilitate stakeholder groups to achieve outcomes
- Able to build trusted relationships with varied stakeholders, including survivors and Church colleagues
- Ability to communicate sensitively and effectively with individuals from all backgrounds, both written and verbal
- Experience in producing clear, effective policy and guidance for a range of audiences.
- Knowledge of national safeguarding legislation, statutory guidance and policy (e.g. Children Acts, Care Act, Working Together, criminal justice legislation), both current and historical, as relevant to non-recent abuse.
- A salary of £48,557 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
External Interviews will take place on 15 & 16 September 2025.
A unique and exciting opportunity has arisen for an individual to join a dynamic and growing satellite Students’ Union in the heart of Canary Wharf. This role will have the opportunity to tap into a variety of different areas of Students’ Union life working with the Students’ Union Manager (London) and Student Experience Coordinator to develop and deliver a bespoke range of opportunities for our students studying at the University of Sunderland in London.
This is a newly funded post for the organisation, recognising the impact that the Students’ Union in London, has on the lives and experiences of our students studying at the University of Sunderland in London.
The client requests no contact from agencies or media sales.
Evidence and Evaluation Officer
We are looking for an Evidence and Evaluation Officer to support the Evidence Team to generate and synthesise evidence on what works to support vulnerable children and young people.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Evidence and Evaluation Officer
Location: London/hybrid
Hours: Full-time, 35 hours/week
Salary: £46,125 including generous benefits
Contract: 12 month fixed-term contract
Closing Date: 25 August 2025, 23:59
Interviews: w/c 8 September 2025
The role
Evidence and Evaluation Officers are key to generating and synthesising evidence on what works and developing resources to support its translation to policy makers, commissioners and practitioners.
The primary focus of the role is contributing to the Strengthening Families, Supporting Children programme – a flagship initiative involving three large-scale comprehensive evaluations of distinct social work practice models. This is a rare opportunity to contribute to high-impact evaluations that will directly inform national policy. You will join the project team and will work closely with other Evidence and Evaluation Officers and will be supervised by a Senior Evaluation Officer. You will also support commissioned evaluations.
About you
The role requires a strong mix of research and broader professional skills, including communication skills, initiative, and the ability to engage with a wide range of audiences. You will also need a master's degree in social science, social policy, public health, health services, or another related field, or relevant experience equivalent to a master's qualification.
You will have experience of:
- Conducting implementation and process evaluations and delivering outputs to time and to high quality
- Conducting research in sensitive and complex settings, including children’s social care
- Collecting data from children, young people, and families who may be vulnerable
- Analysing quantitative data, including survey and administrative data
- Coding qualitative data using NVivo and familiarity with different qualitative analytical methods
- Writing clear, concise, and comprehensive research reports.
The organisation
This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.
Benefits include:
- 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
- Up to five days carers’ leave, in a 12-month period, three days paid
- Paid compassionate leave
- Enhanced sick pay
- Enhanced parental leave and pay
- 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
- Employee Assistance Programme with 24/7 counselling, legal and information line
- Unlimited access to 24/7 GP
- Mental health support
- Life cover at x4 annual salary
- Bike to work scheme.
The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.
Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.
You may have experience in other areas such as evidence, evaluation, research, evidence and evaluation, impact and evaluation, or other roles, for example Evidence Officer, Evaluation Officer, Research Officer, Evidence and Evaluation Officer, Impact and Evaluation Officer, Researcher, Senior Researcher. #INDNFP
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job title: Global Admissions Associate
Department: Education
Reports to: Senior Global Admissions Manager
Location: London (UK) - hybrid working
Salary: £27,500 per annum (London)
Working pattern: Full time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible (ideally by October 2025)
Do you want to help shape the future of global student admissions?
We’re looking for a motivated and collaborative Global Admissions Associate to join UWC International and support the delivery of our 2030 strategy. In this newly created role, you’ll help strengthen our Global Selection Programme (GSP), with a particular focus on volunteer engagement and clear, effective communication. You’ll also play a vital role in developing an alternative admissions pathway for students who currently face barriers to applying—expanding access to a transformative education.
Working closely with colleagues and supporting targeted working groups, you’ll contribute to improving how we allocate over 2,000 International Baccalaureate places each year across our national committees. If you’re passionate about access to education and thrive in collaborative, cross-cultural environments, we’d love to hear from you.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis, if you are interested, please submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International, and specify your preferred location.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 AM (UK time) on 5 September 2025
Interview and/or assessment dates:
- First round interviews on 10 September (remote)
- Second round interviews on 15 September (remote)
For further information on this opportunity, please see the detailed job description attached.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
Position: Head of Individual Giving and Legacies
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Head of Individual Giving. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy. Income Generation and Individual Giving are central to both.
We are transforming our approach to engagement to grow and deepen relationships with all our audiences. This creates an opportunity to integrate our approach to Engagement, Income Generation and Individual Giving. So we can increase our financial supporter base. Grow and diversify long-term sustainable income to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.
We are looking for someone to provide strategic and operational leadership to Individual Giving. Someone who can work collaboratively across the organisation to lead and drive forward our ambition to increase our financial supporter-base and increase income.
You will act as the leading authority on matters relating to Individual Giving, providing advice across the organisation including to the Director of Income Generation, and cross-organisational Income Generation Activity Group.
You will enable the delivery of the transformation Individual Giving workstream. And have strategic ownership of the Individual Giving programme, including income-related activities and KPIs within the engagement calendar, and customer experience and journeys relating to financial supporters
You will lead on Individual Giving planning and budget setting, contributing to the overall business planning process for Income Generation.
Closing date for applications: 9am, Friday 22nd August 2025
Anticipated interview date: w/c 1st September 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Job title: Therapies Assessor and Service Manager
Reports to: Head of Bereavement Services
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Qualifications:
- Hold a level 5 (or higher) diploma qualification in Therapeutic Counselling
- Hold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we will expand into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Therapies Assessor and Service Manager will lead the development, coordination, and delivery of our support service for families, professionals and individuals affected by sudden bereavement. Working closely with the Immediate Support and Debrief Manager who is responsible for leading the immediate support and debrief service, you will be responsible for ensuring that our ongoing services are trauma-informed, consistent and delivered to a high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing ongoing support service delivered across Wales and the expansion phases across England and will contine to grow the team as the charity expands. Services include counselling, complementary therapy, play therapy, support events, coffee mornings, wellbeing walks, online events and our beautiful respite house, Ty Uchaf. You will manage a team of nine individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Therapies Assessor and Service Manager and Children and Young People Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
- To manage the bereavement service including the operational delivery of our therapeutic service and ongoing support, ensuring the service is delivered consistently, responsively and to a high standard
- Monitor and maintain high-quality therapeutic support in line with ethical frameworks (e.g., BACP/UKCP/BAPT).
- Ensure client records, risk assessments, and service monitoring forms are accurate and stored securely.
- Manage referrals, assessments, allocation of clients, and waiting lists efficiently.
- To develop and oversee ongoing support services including coffee mornings, support events, our respite house and online support events, in line with budget and service delivery expectation
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- To oversee the awareness raising efforts with our secondary referral partners across Wales and the two phases of England
- To oversee the service and monitoring tools and ensure we are actively gathering feedback and monitoring appropriately
Management:
- To lead, motivate and line manage the ongoing support team responsible for delivering our ongoing support service
- Manage a growing team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Counselling and Support Outreach Coordinators and Support Coordinator
- To carry out bi-monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 22nd August 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Location (UK): Office Hybrid* - London
Benefits: Read more about the excellent benefits we offer on our website
Travel: Occasional travel to other Versus Arthritis offices
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re seeking a Supporter Journey Officer to join our Innovative and Performance team, supporting the work of the Income and Engagement directorate by delivering an inspiring and impactful programme of stewardship to our contactable community.
It is an increasingly exciting time to join Versus Arthritis, a leading national charity delivering world class research and services, and campaigning on issues that matter most to people with arthritis.
The Supporter Journey Officer is a new role within the Supporter Journey team. This role will suit a proactive team player who has experience in the fundraising sector together with a keen interest in, and knowledge of, supporter experience and stewardship. Strong communication skills – both written and verbal - are a must.
About the role
As the Supporter Journey Officer, you will assist the Supporter Journey Manager with the development and elevation of an integrated supporter journey programme at Versus Arthritis, ensuring our contactable community receives a consistent and highly engaging supporter experience, which builds loyalty and inspires action.
This will include delivery of audience focused, integrated organisational journeys that build on our highly motivated community of supporters, based on shared values. These journeys will be managed across our platforms and audiences to significantly grow our voluntary income and lifetime value. You will be responsible for the delivery of communications across channels, including email, post and text messaging, ensuring accurate and timely implementation of agreed communications.
Central to increasing loyalty and inspiring positive action from our audience, we share the extent of the work being done by Versus Arthritis for the 10 million people in the UK living with arthritis. Alongside product managers, you will work to optimise in-product journeys across the organisation through consultancy and shared learning. You will work collaboratively with the head of department and other directorate colleagues to create and embed a fundraising and engagement culture across the organisation.
A key part of the role is to provide practical, administrative support and to lead on facilitating the collection of insight evaluation and future development, ensuring this supports team performance and learning. We’re a small and dynamic team at the forefront of innovating the charity’s Income and Engagement directorate.
This is a unique opportunity to shape how we communicate with our supporters across multiple channels – including email, post and SMS – ensuring that everyone who interacts with Versus Arthritis feels valued, inspired, and connected to our cause.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience writing in different styles and producing content for different audiences.
- Experience delivering audience focused engagement strategies and communications, with excellent copywriting skills.
- Creative and curious, excited to research and test new ways of engaging with supporters, with an appetite to learn about approaches from across and beyond the sector.
- Strong data analysis and problem-solving skills, with an audience and insight-led approach, keeping the supporters’ best interests at the heart of decision-making.
- Excellent stakeholder management skills and the ability to engage with and influence others, both internally and externally, in person and in writing.
- A proactive ‘can do’ attitude and desire to learn and develop as the team’s influence and input grows.
- The ability to work on different priorities and manage time effectively to meet deadlines.
- An interest in improving the lives of people with arthritis and the willingness to gain knowledge of arthritis and musculoskeletal conditions.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
You must be based, and hold the right to work, in the UK to apply for this position.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interview date is to be confirmed.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Who we are
ARTICLE 19 is an international think–do organisation that propels the freedom of expression movement locally and globally to ensure all people realise the power of their voices.
Together with our partners, we:
• THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.
• DO: We lead work on the frontlines of expression through our 9 regional hubs across the globe.
• PROPEL: We propel change by sparking innovation in the global freedom of expression movement.
For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination. We do this by combining research, campaigning, and cutting-edge legal analysis.
Explore our impact since 1987
Your contribution to the team
Your role as Project MEL and Grants Officer will be critical in achieving the goals of the Projects Team to deliver high-quality support in monitoring, evaluation and learning (MEL), project and grant management to colleagues across the organisation. You will support the Senior Monitoring, Evaluation and Learning Officer to roll-out innovative approaches to how the organisation captures impact, shares success stories and learns from one another. You will support colleagues to understand compliance requirement of grants and to identify, assess and realign projects to ensure delivery against these requirements and project objectives. You will play a vital role to ensure the uptake and usability of our organisational grants and project management platform called PEBI (Project Ecosystem for Business Intelligence).
What you can expect in a typical day
KEY RESPONSIBILITIES:
Support project and organisational MEL 50%
• Support colleagues to design log frames, indicators and results framework for projects and how to align them with global indicators;
• Support colleagues to develop, improve and contextualise data collection and reporting tools and methodologies;
• Participate in project start-up meetings and support colleagues to develop project M&E plans;
• Plan and conduct internal reviews of key projects to support organisational learning and improvement of future projects;
• Review data and information gathered either through systems (such as PEBI) or processes (such as Annual Reflection Process, cross-organisational meetings etc) to provide feedback to colleagues and feed into organisational learning;
• Support the delivery of key learning and impact reporting products such as annual reports, internal review reports, quarterly management/progress reports;
• Keep up to date with best practices in regards to MEL in order to provide recommendations on how organisational MEL systems and processes can be improved.
Management of project management system (PEBI) 25%
• Support PEBI champions to motivate their users to regularly update data in the system PEBI, enabling and facilitating the optimal use of the platform;
• Provide initial technical support to champions on issues with the system, in consultation with the Projects Team and escalate as necessary;
• Help to identify ways the system can be continuously improved and fully used;
• Maintain the user guide to PEBI and train new champions or support champions to onboard new users;
• Be the administrative lead for the system maintaining user access within the organisation and liaise with external consultants;
• Coordinate and lead regular meetings with champions across the network to update, discuss issues and best practice and share lessons learned;
Support contract management and project management function 20%
• Provide support to teams with regards to donor or other stakeholders contract management for the implementation of projects;
• Review and maintain an up-to-date centralised grants filing system;
• Where necessary, support colleagues to review and amend project documents such as plans and contracts to ensure delivery against project objectives and donor requirements;
Team support 5%
• Ensure the organisation is aware of what the projects team are working on, leading on drafting internal communications and coordinating check-ins with other teams to have a steady flow of information;
• Undertake other tasks as are appropriate to the nature and scope of the post.
What you will bring to the role
Knowledge and Skills:
Essential
• Full understanding of grant management, project implementation tools and procedures;
• Project MEL including designing MEL plan, data collection tools and indicators;
• Excellent inter-personal skills and ability to relate with diverse people from different cultures;
• Strong organisation, time management, communication and coordination skills;
• Flexibility to work in a dynamic environment and to multi-task, across different time zones;
• Strong Excel skills and numeracy and budgeting skills;
• Attention to detail;
• Excellent computer skills, particularly MS Office package (Word, Outlook, Powerpoint) and some experience of using information management systems and databases;
• Ability to communicate effectively in English with outstanding writing skills;
• Approachable, flexible and supportive;
• Able to work well under pressure and meet multiple deadlines.
Desirable
• Knowledge of human rights and/or key freedom of expression issues;
• Experience of working in countries/regions where ARTICLE 19 works;
• Develop innovative and creative proposal presentations/templates to increase our likelihood of winning proposals;
• Language skills in at least one of the other ARTICLE 19’s languages, i.e. French, Spanish, Portuguese, or Dutch.
Experience:
Essential
• Relevant experience in supporting a team;
• Experience working with donors, particularly EC, DRL, SIDA;
• At least 2 years of work experience in project support functions including donor compliance, project management and MEL.
Desirable
• Experience of working in an international organisation;
• Experience of cross-team and long-distance working;
• 2 years experience in working on an online project management system;
• Experience with Microsoft Project, Microsoft Plan or Microsoft Tasks.
Other:
• Demonstrates commitment to high performance and holds self, team members and others to account;
• Inspires genuine enthusiasm and passion in others;
• Help facilitate a high level of collaboration between multiple stakeholders;
• Fluency in English
Application deadline: 7th September 2025
Our Reward Package
• Salaries are determined by our salary scale.
• We offer comprehensive benefits including a range of well-being plans; generous paid leave and public holidays; family friendly policies; an attractive leave policy; and wellness days, and a 4.5 day working week.
Our Culture
We are a people centred and flexible employer, friendly and a passionate global organisation who live and breathe the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.
Our commitment as an equal opportunities employer
Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.
Our Values
Integrity
• We hold ourselves to the high standard we set for others.
• We are coherent on matters of law and policy wherever we work in the world.
• We value visibility, objectivity and the accuracy of our work.
Transparency
• We know good information can enable powerful action.
• We are clear, open and honest in our dealings with each other and the outside world.
Collaboration
• Our network of supporters and partners is the lifeblood of our organisation.
• We seek to build productive and inspiring relationships based on the trust our partners, supporters and donors place in us.
Diversity
• We respect each other and we listen to each other.
• We actively defend those whose voices are marginalised.
Accountability
• We say what we mean and we do what we say, speaking with once voice wherever possible.
• We work hard to make sure our learning and reporting is the best it can be.
Tenacity
• We never give up
• We are tenacious and will find every possible avenue to seek changes in law and practice to secure the freedoms associated with our mission.
Innovation
• We are proud of our expertise and are always ready to share what we know.
• We seek to explore the boundaries of our field for benefits of the freedom we protect.
This is a crucial and hands-on leadership role, responsible for overseeing the charity’s financial management. You will ensure accurate and timely financial and management reporting, maintain robust financial controls, support the Senior Leadership Team in strategic decision-making, and drive continual improvements in systems and processes.
You will oversee the preparation of statutory accounts and audits, ensure compliance with Charity Commission and Companies House requirements, and develop the Finance Team to deliver excellence. To read the full job description, including information on role particulars, and why New Wine is a fantastic place to work, please download the attached document.
Key Responsibilites:
Routine Financial Oversight
· Oversee all accounting, cash management, reconciliations and authorisation of payments.
· Monitor day-to-day financial operations: banking transactions, current and deposit accounts, payroll, and other transactions.
· Maintain the fixed assets register and monthly depreciation.
· Manage cash flow, investing excess cash where appropriate.
Budgeting, Forecasting & Reporting
· Manage and prepare annual budgets and forecasts in collaboration with the Director of Operations and senior leadership team.
· Provide timely, accurate and accessible management accounts and reports for senior managers, budget holders and Trustees.
· Interpret complex financial information clearly for non-finance colleagues.
· Regularly update forecasts with a target of quarterly reporting.
Statutory Accounts, Compliance & Audit
· Lead the preparation and audit of end-of-year statutory accounts, working closely with external accountants/auditors.
· Ensure all statutory obligations are met including VAT returns, Gift Aid claims, Companies House, Charity Commission and HMRC requirements.
· Stay up to date with Charity SORP and charity sector financial regulations, ensuring compliance and training the team accordingly.
Systems, Process Improvement & Controls
· Design and implement financial systems and process improvements to drive efficiency.
· Maintain strong financial governance and internal controls.
· Monitor the effectiveness of financial practices and policies and make recommendations for improvements.
Team Leadership
· Supervise, develop and motivate the Finance Team to achieve high standards.
· Carry out quarterly reviews and provide day-to-day support.
· Foster a collaborative, proactive working culture.
Event Finance Management
· Oversee financial management at New Wine events, including systems for income reconciliation, cash controls, onsite banking and petty cash.
· Ensure accurate reconciliation of income from the event booking system.
HR & Payroll Administration
· Oversee payroll preparation and submissions including HMRC and pensions.
Other Duties
· Respond to queries from Trustees, Director of Operations, budget managers and external stakeholders as required.
· Work well with all members of the wider staff team.
· Attend and sometimes lead staff prayers and other meetings.
Person specification:
Essential Attributes
- Strong planning and organisational skills
- Excellent time-management with the ability to manage multiple priorities under tight deadlines
- Analytical approach to problem-solving and sound decision-making capabilities
- Proactive and self-motivated, with a drive to deliver high-quality results
- Commitment to high standards, accuracy, and robust financial controls
- High attention to detail and accuracy
- Collaborative team player with a task-focused mindset and proactive attitude
- Ability to positively influence and persuade others
- Discretion and professionalism in handling sensitive financial information
- Ability to think critically and maintain good judgement under pressure
Essential Skills & Experience
- CCAB qualified accountant or equivalent substantial experience
- Significant experience in financial management, accounting, and budgetary control
- Proven track record in producing management and statutory accounts, and managing audits
- In-depth knowledge of Charity SORP, financial governance, and compliance within the charity sector
- Strong verbal and written communication skills
- Proficiency in Xero and Microsoft Office, including Excel (advanced), Outlook, Word, and Teams
- Experience in payroll administration, including workplace pensions and leave accruals
- Experience of financial governance and control mechanisms
- Proactive approach to adopting new and more efficient ways of working, using the latest software where appropriate, and providing timely, accurate and relevant reports to colleagues.
- Experience supervising or line managing staff, with the ability to develop and motivate teams
Desirable Skills & Experience
- Experience managing restricted or trust funds
- Up-to-date and practical VAT knowledge
- Experience within a faith-based or charity organisation
- Experience engaging with Boards or Trustees
- Familiarity with the financial aspects of event operations
- Understanding of safeguarding, HR, or operational compliance processes
- Diplomatic approach and understanding in stakeholder engagement
Desirable Knowledge
- Strong understanding of charity finance regulations and sector best practices
- Commitment to the vision, mission, and values of New Wine
- Highly proficient in accounting systems and Microsoft 365 (Excel, Outlook, Word, Teams, Planner)
The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
This job description is intended to summarise the primary responsibilities and qualifications for this position. The job description is not intended to include all duties an individual in this position might be asked to perform or all capabilities that may be required now or in the future. New Wine reserves the right to revise the duties outlined in this job description at its discretion.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Bank Support Worker to join our Newham services.
£13.85 per hour on a 0 hours contract
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
*Annual leave increasing up to 30 days with length of service
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
What you'll do:
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Empower customers to ensure they receive the service and benefits they are entitled to
Engage in learning and development activity to increase knowledge and skills
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
For a full job description please see our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a motivated and experienced HR professional to deliver high-quality HR operations at CIEH. This is a broad and rewarding role - you’ll look after CIEH’s HR function, as well as modernising our systems and processes and acting as a key partner to teams across the organisation, helping to build a positive and high-performing workplace culture.
This is a fantastic opportunity for someone who is excited by the opportunity to make improvements and have a significant impact. If this is you, and you have strong generalist HR experience, a good understanding of UK employment law and the ability to work both independently and collaboratively then we would love to hear from you.
Please ensure that you submit a cover letter, and that this demonstrates how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
Job Summary
CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.
In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.
You will:
· Provide one-to-one information, advice, and practical task-based support.
· Facilitate online and in-person peer groups, courses and workshops sessions.
· Help develop resources that increase understanding of ADHD/Autism and pathways to support.
· Signpost to local and national services, community groups, and specialist support.
· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.
The role requires:
· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.
· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.
· Excellent organisation and record-keeping.
· Confidence in group facilitation and delivering training.
· Ability to collaborate across health, social care, education, and community settings.
· Strong keyworker/caseworker skills
· Ability to self-manage diary skills, case load and accurate record keeping.
Key Responsibilities – Supporting ADHD/ Autistic Adults
Providing individualised task-based support
· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:
· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.
· Working within a “help you to do it” model, encouraging skill building and self-advocacy.
· Support with applications for further education and employment
· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.
Facilitate Support Groups
· Facilitate twice-monthly ADHD Groups.
· Facilitate Parent and Carers Support group.
· Facilitate monthly pre-diagnosis support group.
· Facilitate Coffee Connect social group for ADHD and autistic adults.
· Facilitate quarterly Professional Connect Forum.
· When agreed in advance with manager provide cover for other colleagues’ projects.
Facilitate Courses and Workshops
· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.
Front of house support and referrals process
The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.
SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.
CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication.
Other Responsibilities - Wider support
The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:
· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.
· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.
· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.
· Contribute to the development and delivery of training for professionals and the community by:
· Using inclusive, evidence-based language and approaches
· Tailoring content to meet the needs of different audiences
· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults
Other Responsibilities - Organisational
· To create resources and content to be used within our adult services by clients and colleagues.
· To provide written reports as required by professional agencies and CAAS.
· Assist in promoting the organisation’s services.
· Attend regular supervision and training sessions.
· Ensure project monitoring and reporting requirements are met.
· Provide regular progress reports to the Adult Service Manager/Lead.
· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.
Other Responsibilities
· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.
· To actively participate and undertake training and development of self and others.
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
Knowledge & Experience
· Experience/knowledge of working with ADHD and autistic people (adults).
· Experience/knowledge of the challenges facing ADHD and autistic people (adults).
· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.
· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.
· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.
Values & Approach
· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.
· Commitment to person-centred support and promoting autonomy for neurodivergent adults.
· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.
· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.
Communication & Interpersonal Skills
· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.
· Ability to develop relationships with relevant statutory and voluntary sector bodies.
· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.
Organisation & Time Management
· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.
· Prompt response to competing demands from clients, professionals, and colleagues.
Record Keeping & Monitoring
· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.
· Ability to monitor work.
Flexibility & Technical Skills
· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.
· Computer Software Skilled (much of the work is managed via technology and computers)
Person Specification - Desirable
· Voluntary Sector Experience.
· Counselling or coaching skills.
· Knowledge of SEN / Adult Social Care Legislation.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced D
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Hope Place Service in Slough. No personal care or experience is required, just the right values.
£6,552.00 per annum, working 10 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Hope Place is a mental health rehabilitation support living service with 24 hour support. Hope Place currently has 10 residents, ranging from 18-65 years old.
Current Vacancy:
Waking Night Support Worker role. 10 hours
This role will suit a support worker to working throughout the night. You will report to the team leader and engage/support customers during anti-social hours needing support.
This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Project Manager, Policy Fellow
Terms: Part-time 4 days a week; fixed-term contract to 31 March 2026, with possibility of extension
Salary: £36,050-46,350
Location: Remote working, with the opportunity to work from co-working space if agreed and regular in-person team meetings.
Start Date: September 2025
Line Manager: Programme Manager, Non-Proliferation and Disarmament
Line Management Responsibilities: External Consultant (Non-Resident Fellow)
Please note that you must have the right to work in the UK, Germany, or Italy.
Closing Date: 5th September 2025.
Please note that, due to the large number of applications we receive, we are not able to acknowledge receipt of all applications and only shortlisted candidates will be notified. If you have not heard from us within two weeks of the closing date, you have not been successful.
About BASIC
BASIC is an independent, non-profit think tank working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats, for generations to come.
For nearly 40 years, we have developed a global reputation for groundbreaking dialogue and incisive thought leadership to help states overcome complex strategic and political differences.
We comprise an intellectually and culturally diverse team of expert-practitioners with wide-ranging areas of expertise, globally headquartered in London with presences in Berlin and Rome. We are recognised internationally for our inclusive and positive team culture.
We are proud to be an independent voice in policy debate, and we are transparent about our funders and funding ethics. We receive no core funding from any state.
About Nuclear for Good
Nuclear for Good is an interdisciplinary movement dedicated to promoting the peaceful applications of nuclear science and technology to achieve the UN Sustainable Development Goals and combat the global ecological crises.
The movement celebrates the myriad positive impacts that nuclear technologies can have when applied responsibly across human and environmental development, and is building a groundswell of international support and knowledge to advance their uptake and impacts.
The movement will represent a multi-stakeholder coalition of policy experts, academics, private sector technologists, nuclear regulators, and international development professionals globally unified by this shared belief in the positive roles of nuclear technologies.
Role Description
BASIC is seeking a motivated and dynamic leader to serve as the Head of the Nuclear for Good movement. This individual will be expected to lead the Nuclear for Good Steering Group to grow the movement’s membership, co-develop movement strategy, develop its funding, and supercharge its impact.
This high-impact role offers the opportunity to manage a positive and dynamic initiative seeking to advance multiple interlinked goals, including: sustainable development; food and water security, sustainable energy futures, and nuclear non-proliferation. The successful candidate will bring a strong record of policy engagement, project delivery, and leadership in international development, international security, or nuclear governance.
The successful candidate will oversee the project’s delivery across multiple outputs, working closely with internal and external partners, including international consultancies, technical experts, and UK government stakeholders.
The Head of Nuclear for Good is expected to be an enthusiastic professional with outstanding communication skills in the field of nuclear policy. Responsible for overseeing a set of specific tasks, they must demonstrate a clear understanding of and alignment with the movement's overall objectives, strategies and goals. The position will report to the Programme Manager of the Non-proliferation and Disarmament Programme.
Taking charge of the Nuclear for Good movement, the appointed individual will navigate the entire project cycle, from generating fundraising ideas to developing them further and building knowledge of funding relationships.
The Head of Nuclear for Good must be a strong communicator, with the ability to translate relevant scientific and technical ideas to a general audience. This skillset must be coupled with a proven ability to build community, conduct high-level networking and outreach activities. The ideal candidate is an established public figure with a specialisation in nuclear science and technology issues as well as, ideally, some knowledge of the peaceful uses pillar of the Nuclear Non-Proliferation Treaty (NPT).
Day-to-Day Responsibilities
1. Project Delivery
The Head of the Nuclear for Good movement will need to deliver a set of key deliverables during the contract, to advance the project’s international reach and influence.
To advise the existing Steering Group, the successful candidate will need to start by appointing an Advisory Group to the project, comprising experts with diverse nuclear-related specialities to support the movement. The Advisory Group will meet quarterly.
The main thrust of the role is geared around an ambitious outreach and community-building strategy. The successful candidate will recruit new member organisations, individuals, and influencers to the movement – exchanging ideas and further developing Nuclear for Good’s strategy and goals as the movement evolves. As a multi-stakeholder movement, the pool of potential members could include policy experts, academics, private sector technologists, nuclear regulators, and international development professionals.
The successful candidate will attend a range of key conferences related to the peaceful uses of nuclear energy, non-proliferation, and sustainable development. These include the UN General Assembly First Committee, the IAEA General Conference, and the UN Climate Conference. Participation in these events will help raise awareness of the project among relevant stakeholders. This will include organising a side event at the IAEA General Conference. This activity will not only promote the movement to new audiences, but also demonstrate our support for the IAEA and its flagship initiatives, while inviting attendees to apply to join the Nuclear for Good network.
2. Stakeholder Engagement
Applicants will need to be able to demonstrate the ability to:
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Lead monthly Steering Group meetings.
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Maintain active communication with UK government stakeholders.
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Oversee delivery by subcontracted partners.
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Ensure contractual obligations are met and outputs are delivered to agreed standards.
3. Fundraising
Applicants will need to be able to demonstrate the ability to:
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Develop a project, by independently and confidently scoping funding opportunities.
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Liaise with the Programme Manager on funding priorities and opportunities.
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Manage projects with minimal day-to-day manager input.
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Develop new and existing relationships with funders.
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Write and edit funding applications.
4. Communications
Applicants will need to be able to demonstrate the ability to:
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Collaborate with various stakeholders including international partners to build strong funding relationships.
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Facilitate dialogue and cooperation among diverse stakeholders.
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Promote our / their work confidently and internationally.
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Skillfully use online social media platforms, and press contacts.
5. Office support
Applicants will need to be able to support the running of the organisation and colleagues with a range of administrative tasks wherever required.
Role Requirements
Essential: Educated to Master’s level – or demonstrate the equivalent in work experience
Essential: 7+ years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues
Essential: Passion and commitment to our organisational mission of promoting dialogue to advance global security
Essential: Familiarity with issues relating to civil nuclear energy, strategic stability, or dual-use technologies is essential.
Essential: Demonstrated ability and track record in leading the creative development and delivery of policy projects in the UK or internationally, including budgeting and reporting
Essential: Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and with broad variations in seniority and function
Essential: Excellent analytical and methodological skills, and an organised approach to research
Essential: Well-developed interpersonal skills, including evidence of working successfully as part of a team
Essential: Strong track record of previous fundraising experience and success
Essential: Experience organising policy roundtables and workshops
Essential: Willingness to travel internationally when required
Essential: Strong organisational skills and an eye for detail
Essential: Good personal network in their research area
Essential: Previous line management experience
Desirable: Science/technology or ideally science communication background
Desirable: Formal project management qualification
Working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats
