Wellbeing jobs
Details of the role:
Working pattern: This is a full-time permanent Hybrid (minimum 3 days a week in the office) position on the Crick Terms and Conditions of Employment.
Salary: From £68,668 with benefits, subject to skills and experience
Application closing date: 9th of February 2026 at 23.59pm
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We are recruiting for a strategic, results driven Operations Transformation Manager (Scientific Research), to join our Programme Management team and play a pivotal role in driving operational transformation across the organisation.
As an Operations Transformation Manager - Scientific Research, (known internally as a Senior Project Manager: Operations), you will lead cross‑functional strategic projects that strengthen the Institute’s operational effectiveness and support world‑class scientific research. You’ll take ownership of end to end project delivery, from scoping and planning through to implementation and evaluation, using your analytical skills to identify issues, propose solutions, and manage risks and dependencies.
Working closely with colleagues across operations, science, and corporate services, you will design and deliver improvements that enhance processes, reduce risk, and introduce smarter, more efficient ways of working. Your work may involve transforming operational environments for scientists, improving regulatory compliance, or deploying new technologies and processes that drive efficiency without disrupting live operations.
You will also contribute to building project management capability across the Crick, supporting the Head of PMO in establishing consistent tools, frameworks, and reporting for the wider project portfolio. You will bring confidence, flexibility, and strong stakeholder engagement skills to motivate others and deliver meaningful, lasting change.
What you will be doing
As an Operations Transformation Manager at the Crick, you will:
Project management
- Leading on operational change projects from initiative through development to implementation with ownership of project planning, timelines, resources and risk management.
- Monitor project progress, ensuring adherence to control parameters: scope, budget, dependencies and timeline.
Business improvement delivery
- Work with the sponsor and senior stakeholders to agree the scope of the project, options for delivery and developing the business case to support benefits realisation
- Prepare and present clear and concise proposals, and roadmaps, for review by stakeholders to explain the strategy and approach to solutions.
Stakeholder management
- Build relationships with key stakeholders up to Director and Lab Leader level, across science and operations to gain a deep understanding of user wants and needs.
- Organise, chair, and document meetings and workshops between stakeholders at all levels of the organisation to collaboratively discuss, explore and understand issues and brainstorm solutions.
About you
You will have:
- Educated to degree or equivalent level in a relevant discipline.
- Experience of working in business analysis, business transformation and/or project management roles.*
- Proven recent record of accomplishment for end-to-end delivery of business change projects, involving a diverse group of internal stakeholders, with the application of structured and agile project management tools.*
- Demonstrates critical analysis of business systems and processes, including experience of capturing user requirements, mapping business processes, ability to articulate and visualise complex problems to non-technical stakeholders.*
- Ability to build persuasive arguments based on data, logic and the objective merits of solutions, reconcile conflicting viewpoints and remove obstacles to progress.
- Understands change management and its criticality to the success of project outcomes.*
- Experience of working in a scientific, clinical, healthcare or academic environment (Desirable)
*Minimum Requirements
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Visas: Applicants for this role will be eligible for sponsorship to work in the UK
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About You:
Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect.
In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances.
You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn’t just important to you — it’s what drives you.
You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others.
If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team.
Main Purpose Of Job:
We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.
Main Areas Of Responsibility:
- To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.
- To assess risk and suitability of referrals to the service and book new clients in.
- Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
- To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.
- To work collaboratively with clients to identify and work towards suitable move on.
- To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.
- To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.
- To make and maintain Housing Benefit claims.
- Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.
- To represent Homeless Oxfordshire at interagency meetings, as required.
- Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.
- Maintain positive relationships with all stakeholders.
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.
- To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.
- Comply with Homeless Oxfordshire’s policies and procedures.
- To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
About Us:
We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!
What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .
We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Are you a skilled and curious practitioner who has experience working with young women and girls?
- Can you support young women to achieve their own best hopes and develop their independence and agency?
- Do you want to work for an ambitious, values-driven charity that believes young women are the experts on their own lives?
Abianda is a London-based charity that works with young women and girls affected by criminal exploitation and violence, and the professionals who support them. We exist to ensure young women are no longer hidden in our communities and can live free from harm and abuse. We aim to bring about a culture shift in how services are delivered to young women and girls, so that they can access support that works for them when they need it.
Abianda is seeking an experienced and collaborative Young Women and Girls Practitioner (1:1) to work with young women and girls aged 13-25 affected by criminal exploitation and violence as part of our flagship service, the Star Project.
As the Young Women and Girls Practitioner (1:1), you will take young women and girls through a tailored programme of activities, supporting skills development and critical thinking. You will work with young women and girls over a period of approximately 6 months, or up to 24 sessions. You can read more about the service on our website.
If you have experience of delivering one-to-one sessions with young women and girls affected by criminal exploitation and want to support them to navigate systems, spaces and relationships safely and healthily, and advocate for their rights and needs, then we’d love to hear from you.
Job Details:
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Salary: £30,756 per annum, plus pension (reviewed annually)
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Full-time, 35 hours (however we are currently on a 31.5 hour-week trial that will likely be extended)
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One-year fixed-term contract
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25 days holiday per annum, plus bank holidays
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Flexible working - hybrid working including from our office in London N5, from home and travel around London with the possibility of UK travel
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Reporting to Abianda’s Head of Programmes - Borough Provision
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Abianda provides a generous benefits and training and development budget for all employees
You can read the full job description attached.
How to apply:
To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).
Please also download and our equal opportunities form (this is optional).
Early applications are encouraged and we may close the job vacancy if we receive sufficient applications. Applications will be received and reviewed on a rolling basis. The deadline for completed applications is 11.59pm Wednesday 11 February.
Interviews will be held on 24 and 25 February at our office in London, N5 2EF. Please let us know when you submit your application if you are not available on either of these dates.
Abianda is a Disability Confident employer. We aim to offer a disabled candidate who meets all of the essential requirements of the role an interview.
If you would like to have an informal conversation about the role, please contact our Head of Operations Sam at sam[at]abianda[dot]com. Sam is not on the recruitment panel.
All applicants are requested to complete a criminal record self-disclosure form at interview stage. We value the lived experience of our applicants and all disclosures will be reviewed on a case-by-case basis.
Please note
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Due to the work we do, Abianda's roles are subject to an Occupational Requirement on the grounds of the protected characteristic of sex. We are a women’s-only employer, and as such, this position is exempt under Schedule 9 of the Equality Act 2010. For the avoidance of doubt, all women including trans women are welcome to apply for and hold such roles, as are non-binary people if the applicant believes that their lived experience aligns with that of women and girls.
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We particularly welcome applications from disabled people, people of colour, the LGBTQ+ community and people from different socio-economic and educational backgrounds.
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We encourage applications from people from all walks of life, including those who may have had exposure to similar experiences that young women across London are facing.
To apply, please send your CV and a supporting statement (max. 1,000 words) detailing why you want to work for us and how you meet the skills and experiences listed in the person specification via CharityJob. Please note, if you would prefer, you can submit your application via video or voice recording (no longer than 5 minutes) or a PowerPoint presentation (no longer than 5 slides).
Our mission is to support young women harmed by criminal exploitation and violence to develop independence and agency.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job title: HR & Admin Manager
Reports to: Head of Finance and Operations
Salary: £41,000 - £48,000 depending on experience.
Hours: 37.5 per week (part time, flexible working available)
Benefits: 26 days annual leave plus bank holidays, pension contribution
About Black Thrive
Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm.
Our guiding principle is that Black communities should be at the forefront of reimagining, redefining and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.
Purpose of the role
The purpose of this role is to support our Head of Finance and Operations with our HR, operations and admin functions including managing systems to efficiently run the business and achieve strategic objectives agreed by Black Thrive Board of Directors. This includes being the first point of contact for HR and office queries, leading the recruitment process, managing onboarding and offboarding, preparing employment contracts (Full-time and/or part-time, zero hours and/or fixed terms contracts), supporting the Finance Officer with payroll, checking and following right-to-work in the UK, administrating DBS checks and creating new company policies together with management. The ideal candidate will be a sound HR generalist who has a good understanding of UK employment laws, organisational governance and is comfortable working independently, have refined problem-solving skills, and thrive in a rapidly evolving environment.
Duties and responsibilities
1. The HR Manager assumes the primary responsibility for ensuring the organisations employment policies are fit for purpose and in line with any changes in employment legislation and for communicating the changes to the Directors and SLT where required.
2. Support the Head of Finance & Operations to manage HR and admin functions, including working with managers to prepare job descriptions, employment contracts, onboarding and offboarding.
3. Lead the recruitment process for new staff to source appropriate candidates for the organisation. This includes job advertising, shortlisting, interviewing, pre-employment checks and other pre-employment activities that are necessary.
4. Ensure the renewal of DBS checks for all staff is carried out on a periodic basis.
5. Process new joiners and leavers on the HR platforms and liaising with IT Support to ensure staff are set up or removed as needed.
6. Plan and coordinate induction for new employees.
7. Manage the employee performance reviews, and performance improvement plans in line with the organisations policies and any legislative requirements.
8. Work with the Head of Finance and Operations to implement and review the organisations reward principles and salary benchmarking exercise.
9. Support the Head of Finance and Operations to embed Black Thrive’s mission and values across the organisation, leading and driving the required culture change.
10. Review the existing policies and update or create new HR related policies in line with the current employment laws or governance requirements.
11. Develop, implement and review the employee development and training plan / strategy with the Head of Finance and Operations.
12. Develop and manage the annual training budget.
13. Ensure the provision of effective day-to-day office administration and support across the organisation.
14. Develop and implement sound strategies and initiatives to enhance the people management skills and capabilities across their teams.
15. Assist the Head of Finance and Operations in ensuring adherence to GDPR legislation liaising with external DPO service provider as required.
16. Responsible for ensuring staff issues around performance, disciplinary issues, needs for aids and adaptations and other wellbeing issues are dealt with in line with the organisations policies and procedures. Liaising with external HR providers where necessary.
17. Manage employee relations and resolving conflicts and disciplinary issues / grievances
18. Manage the relationship with BTG’s outsourced HR partners.
19. Ensure employee health and safety compliance and all associated documentation is maintained.
20. Ensure all employee information in Bright HR is updated daily and accurately to ensure that the payroll can be processed on the due date.
21. Enhance the development and use of Bright HR across the organisation.
22. Produce and deliver presentations, reports and other material relevant to the role.
23. Supporting staff wellbeing, including promoting the Employee Assistance Program, conducting check-ins as needed, facilitating return-to-work meetings, and tracking staff absences such as sickness, time off in lieu (TOIL), and holidays.
Please note: The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your evolving role within the organisation and the overall business objectives of the organisation.
Company Benefits
- Flexible working – we give you control over your work schedule
- Up to 34 days annual leave inclusive of 8 days bank holidays
- Pension scheme
- Employee Assistance programme
PERSON SPECIFICATION
HR & Admin Manager
Qualifications and Experience
Equivalent of a bachelor’s degree in HR, business administration or related field.
Practical knowledge of HR best practice policies and procedures in the UK.
Knowledge of business compliance in relation to HR, health and safety and data protection.
Experience in developing and implementing new systems and processes in start-up environments.
Previous experience of working in an HR/People generalist role.
Experience setting up and maintaining administrative systems that are compliant with data protection and privacy laws.
Ability, skills, knowledge
Good knowledge and understanding of Payroll/HR policies
Excellent communication skills both written and verbal.
Proven experience in delivering a payroll operational or contractual administration service
Confident dealing with issues like succession planning, workforce planning and talent development.
Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing.
Excellent communication and interpersonal skills, including conveying complex information adaptable to people from different professional backgrounds and levels of seniority.
Excellent organisational skills, strong attention to detail, ability to multitask and to manage a heavy workload and competing priorities.
Ability to work at speed through ambiguity and uncertainty and remain calm under pressure.
Ability to remain enthusiastic, optimistic and solutions-focused in the face of adversity and to deliver tangible results with minimal supervision.
A Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed.
Please attach your CV of no longer than 4 pages. In addition please attach a covering letter that shows how you meet the requirements for the role and why you think you are a good fit for the role. If you are interested in the role please apply as quickly as possible as we will be reviewing applications as they come in and may hold interviews and choose a candidate before the closing date.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



The client requests no contact from agencies or media sales.
This is a senior leadership role managing our two flagship frontline services - Antifreeze and Gateway. You will lead 6-8 key workers and 30+ volunteers across two sites, overseeing day centre operations, street outreach, one-to-one keywork, group activities, and strategic initiatives.
As a member of the senior leadership team, you'll shape trauma-informed, dignity-centred services whilst contributing to our longer-term vision of tackling root causes of poverty. You will develop our services to be ready for new initiatives around housing and community-based support. In addition, you will have the role of Deputy Safeguarding Lead for the wider organisation.
A requirement of the role is for the post-holder to be a woman and a practising Christian in accordance with the Equality Act 2010.
About Us
Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists. Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support. As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.
The Gateway Programme is dedicated to empowering women facing crisis, emotional hardship, or practical difficulties. Our Gateway Women’s Centre is a trauma-informed safe space where our support team offer confidential, one-to-one emotional, practical, and spiritual support. Through drop-ins, an essentials bank, and referrals, we equip women to confidently navigate life’s challenges. Our goal-based workshops and wellness sessions provide opportunities for personal development while creating moments of joy and belonging. Gateway empowers women to rebuild their lives. Whether through restorative care, discipleship sessions, or access to external services, women supported can step into a future of stability, community, and hope.
The Antifreeze Programme exists to break the cycle of social and spiritual poverty amidst homelessness, providing tangible steps towards a permanent home and long-term stability. Since 1998, Antifreeze has been a safe and warm space for members, offering faith-based, practical support services that restore dignity and hope. At our Day Centre, we provide hygiene facilities (showers & laundry), medical drop-ins, and essential survival provisions to meet immediate needs. Through 1-to-1 sessions, we support members with housing applications, benefits, and financial stability, while goal-based workshops equip them with skills to attain permanent homes and ethical employment. Our discipleship sessions encourage an advanced understanding of the Christian faith, offering fellowship and spiritual growth. To address digital poverty, we offer computer access for job searches and reconnecting with loved ones.
Beyond practical support, Antifreeze fosters healthy community relationships, improves mental health awareness, and helps members move toward ethical employment, reduced reliance on substances, and a forever home.
Main duties
Operational Management
- Oversee daily delivery of day centre, street outreach, keywork, and activities
- Manage £300k budget across both programmes
- Ensure safe staffing ratios through effective workforce planning
- Maintain compliance with H&S, safeguarding, GDPR, and quality standards
- Design and deliver projects aligned with fundraised income
Strategic Leadership
- Establish and drive a strategic vision for both programmes aligned with the Housing First approach
- Lead evidence-based service design informed by client needs and best practice
- Represent OTF at city-wide forums; build partnerships with local authorities and commissioners
- Hold budget responsibility of £300k ensuring financial sustainability
- Provide monthly KPI reports to senior leadership, Board, and funders
Team Leadership
- Line manage 6-8 key workers: supervision, reviews, development planning
- Lead recruitment, onboarding, and training of new team members
- Ensure team has current knowledge of services and frameworks
- Recruit, train, and manage 30+ volunteers across programmes
- Foster a culture of excellence, compassion, and Christ-like service
Client Practice & Partnerships
- Maintain oversight of trauma-informed, person-centred delivery
- Lead faith-based activities, including Bible studies and discipleship
- Champion client voice in service design
- Build relationships with housing, health, and voluntary sector providers
- Support fundraising through case studies and impact reporting
In your cover letter, highlight why you are drawn to this role, your relevant experience in line with the job description and how your Christian faith informs your professional practice. Please ensure your cover letter is a maximum of two pages.
Tackling social and spiritual poverty across Brighton and Hove
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Hoxton Health helps hundreds of local people to manage long term conditions and stay mobile and independent as they age. We are seeking a new director for our calm and friendly complementary therapy clinic based in St Leonards community hospital.
About Us
Hoxton Health is a well-valued local charity, established over 30 years ago, providing low-cost complementary therapy treatments for older people and those with long term conditions. We fundraise and build partnerships to subsidise treatments, offering lower costs to older patients. Based in St Leonard’s Hospital in Hackney, our friendly team consists of independent practitioners delivering therapies through the week, two other part-time office staff, and a team of volunteers who run the reception.
What will you be doing?
The Centre Director is responsible for the management of all aspects of the organisation's operations and development – internally and externally.
This includes:
- Governance and strategy, including support for Trustee Board
- Oversee smooth running of the clinic
- Finance and fundraising
- Staff management
- Monitoring and evaluation of grant funding
- Development of new projects
- Partnership engagement with other agencies
The clinic is small but busy, with varied days and experiences. We foster a friendly and supportive environment for both our patients and team members. Leadership, guidance and inspiration for this must start with the Centre Director’s work and influence.
Why join us?
- Opportunity to shape the future of a well loved, longstanding service for older people and those with complex needs
- Satisfaction of leading a service with real and valued impact on the health of local people
- Opportunity to join and lead a friendly and welcoming team
- Employer Pension contribution
- Complementary therapy treatments at staff rate
#Director
#Centre Director
#Clinic Director
#Charity Director
Please send us your CV and a covering letter, letting us know why you are interested in the role, and addressing the person specification in the Job Description
Interviews
Interviews will be on Wednesday 25th February. Please confirm on your application your availability on that day
The client requests no contact from agencies or media sales.
Contract:
1 Permanent Full-Time role (52 weeks), 37.5 hours per week
1 Permanent Term-Time role (41 weeks total, 39 term time plus 2 additional weeks), 37.5 hours per week
Salary:
Full-Time salary – £25,585.20 - £31,239.21
Term-Time salary – £20,173 - £24,632 (plus paid annual leave)
Location: The Bourne Academy, Hadow Rd, Bournemouth BH10 5HS
Closing Date: 3rd February 2026
Interviews will be held w/c 9th February 2026
Please note, this role may close earlier than advertised if we receive a high number of strong applications, so early application is encouraged.
Centrepoint, the UK’s leading youth homelessness charity, is looking for two passionate and proactive Upstream Practitioner’s to join our Team based in Bournemouth.
About us
Centrepoint is the UK’s leading youth homelessness charity. We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. We provide homeless young people with accommodation, mental health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037. Together with our partners, we support over 16,000 young people each year.
The roles
We have two permanent Upstream Practitioner roles available, which are both school based and are part of our policy and prevention directorate. They will report to the Senior Upstream Practitioner and as a team, you will play a key role in our pre-16 prevention pilot, helping to identify and address the root causes of youth homelessness.
We have one full-time role and one term-time role available. Both roles are 37.5 hours per week and will be based in The Bourne Academy. The full-time role is working over 52 weeks and includes annual leave entitlement in line with Centrepoint’s policy. The term-time role is working over 41 weeks per year (39 weeks during term time plus 2 additional weeks). This role does not include annual leave. Instead, the annual leave is paid in addition to the salary.
The successful candidates will need to be available week commencing 23rd March Monday to Friday in Manchester, to undertake Level 4 mediation training with UK Mediation. All expenses will be paid for by Centrepoint.
What you’ll be doing …
- Delivering a school-based early intervention programme aimed at preventing youth homelessness
- Administering the Upstream Survey to students aged 11–16 to help identify hidden risk factors
- Managing and maintaining a caseload of young people, carrying out holistic assessments to understand their wellbeing, relationships, and home life, working proactively with them and their families before issues escalate to crisis point
- Leading and delivering workshops and providing early intervention support focused on emotional wellbeing, resilience, healthy relationships, and independent living skills
- Working closely with schools, families, and community services to support sustained positive outcomes
- Collecting, monitoring, and recording impact data to track progress and support continuous improvement
What we’re looking for
- Experience supporting children, young people, and families in a preventative or early intervention context
- Excellent communication skills and the ability to build trusted relationships with young people, families, and professionals
- Strong skills in completing risk assessments and managing safeguarding concerns and be committed to safeguarding and trauma-informed practices
- Knowledge of local services and referral pathways
- Ability to work independently within a school-based environment while collaborating with partner agencies
- Interest in using data and evaluation to inform and improve practice
- A relevant qualification or experience in Family Support, Mediation, Social Work, or a related field is desirable
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days. Term-time roles do not include annual leave. Instead, the annual leave is paid in addition to the salary.
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as an Upstream Practitioner, click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We are looking for people with the values and commitment to increase the independence, self-confidence and access to new opportunities for people with learning disabilities and other complex needs using our Wandsworth Day Opportunities Services to enable them to remain as independent as possible while receiving person centred care approach.
Who we are
At Balance, we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London, including two day centres in Wandsworth, offering a range of support, activities and therapeutic interventions for people with complex physical and learning disability needs.
Who you are
You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges. You will be a collegiate player and someone able to see beyond the barriers that people with disabilities experience every day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with, to enable their ability to make decisions about the types of service they receive, and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
To work as part of a multi-disciplinary team providing personalised support and group-based activities to people accessing our Day Opportunities service in Wandsworth.
To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.
To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
To work from one of our day centres based in Tooting or Southfields and to key work specified individuals and act as a primary contact for the families, carers and other key professional
Your primary responsibilities will include:
· To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation.
· To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.
· To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
· To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
Critical Values in the delivery of this role
· A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
· Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
· A professional, can-do attitude that finds solutions in the darkest corners.
· A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits of working for us
The charity ensures the following benefits for all its operational staff:
· A baseline commitment to pay the London living wage for all its front-line staff.
· A commitment to training and professional development to at least Care Certificate.
· Inclusion in and contribution to the charity's pension scheme.
· Access to a range of discount schemes.
· Access to the charity's employee assistance programme.
Application Instructions.
Please attach a covering letter and CV that indicates how you meet the key criteria in the person specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Registered Care Manager
We’re looking for an experienced and passionate Registered Care Manager to join the team.
This is a wonderful opportunity for someone who truly believes in person centred care, community living and empowering people to live independently in their own homes.
Position: Registered Care Manager
Salary: £42,802.07 per annum (£44,208.22 per annum is achieved after 18 months successful performance in the role)
Location: Washington, Sunderland
Hours: Typically Monday- Friday with some flexibility evenings & weekend, 37.5 hours per week
Contract: Permanent
Closing Date: 24/02/2026
About the Role
As Registered Manager, you will hold CQC registration and provide confident, compassionate leadership for Willow Brook, with some hybrid support to nearby services when required. You will be responsible for the day to day operational management of the service, ensuring that we consistently deliver safe, caring, responsive and high quality support.
You will also play a vital role in driving continuous improvement, embedding best practice and supporting your team to be the very best they can be.
What You’ll Be Doing
- Leading and inspiring a dedicated care team to deliver outstanding, person centred support
- Ensuring full compliance with CQC regulations, safeguarding and quality standards
- Promoting independence, wellbeing and choice for people who use our services
- Building strong, positive relationships with residents, families, commissioners and partners
- Overseeing quality assurance, audits and continuous improvement plans
- Creating a supportive, inclusive and positive workplace culture where people feel valued
- Supporting hybrid working arrangements across nearby services when required
Willow Brook is a warm, welcoming Extra Care scheme offering modern, self contained homes alongside flexible, on site care and support. At the heart of Willow Brook is a strong sense of community, where people feel safe, valued and connected, while still enjoying independence and choice.
This role offers the chance to shape a service that genuinely makes a difference — not just to residents, but to the wider neighbourhood.
About You
We’re looking for someone who brings experience, heart and leadership to everything they do.
You will:
- Be a Registered Care Manager with at least 2 years’ experience managing a CQC regulated service
- Have experience of Extra Care or similar services (housing experience is desirable, but not essential)
- Be passionate, innovative and committed to delivering high quality care
- Be a confident, approachable leader and a real team player
- Have strong knowledge of safeguarding, quality governance and regulatory frameworks
- Lead with empathy, integrity and enthusiasm
- To be successful in this role, you’ll be an established Registered Manager with a minimum of 2 years’ experience as a Registered Manager service, ideally within Extra Care, supported living or a similar setting.
Why work here
Care should be about more than support — it’s about belonging, empowerment and community. The Extra Care services are designed to help people live the lives they choose, in homes they love, with the right support at the right time.
At Willow Brook, you won’t just manage a service — you’ll be part of something meaningful, shaping a vibrant community and helping transform lives every day.
Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
Other roles you may have experience of could include Registered Manager, Registered Manager Care, Care Home Manager, Home Care Manager, Domiciliary Care Manager, CQC Registered Manager, Registered Service Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking to appoint an Operations Officer to help build and scale our social enterprise. You will report to the Head of Operations. Operations Officers are a crucial part of our Services Team. You will be the main point of contact for our partner charities, receiving referrals for personalised budgets and processing these on a weekly basis. You’ll be responsible for managing incoming cases, liaising with support workers, providing advice and guidance about each case, light touch financial support, and releasing personalised budgets to clients across our contracts. You’ll work closely with our partners around the UK to ensure our personalised budgets reach as many people as possible and our contracts are a success.
The ideal candidate is someone who is highly organised, possesses excellent attention to detail, confident in communicating to partners and at ease delivering presentations. We’re looking for people who are proactive, restless for change and want to be part of an innovative solution to ending homelessness for good.
About Greater Change
Founded in 2018 by Alex McCallion and Jonathan Tan, Greater Change is an innovative social enterprise focused on helping people overcome the financial barriers on their pathway out of homelessness using personalised budgets. We partner with charities and support workers who refer people to us who would benefit from our financial support. The personalised budgets (supported cash transfers) we provide are typically for rent deposits, ID documents, training courses etc.
On average, Greater Change spends £1400 per individual and last year 85% of the people we supported sustained their move into stable housing, saving the public purse over £41,000 per person per annum.
Our goal is ultimately to use personalised budgets as a dignified and effective tool to end homelessness.
Main Responsibilities
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Manage referrals end to end, including receiving, triaging, and processing cases to ensure timely release of funds to partner organisations.
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Maintain accurate and up-to-date records on our CRM to track referrals, case progress, and outcomes.
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Provide financial case planning support for each referral, using a strengths-based approach to support individuals to move away from homelessness.
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Process weekly payments and maintain accurate financial records, ensuring compliance with internal controls.
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Liaise closely with support workers in partner organisations to progress referrals and resolve issues.
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Onboard, train, and support partner charities, including scoping calls, delivery of training sessions, workshops, and bespoke support and resources.
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Ensure high-quality partnership management across all contracts, including the development of tailored resources as required.
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Prepare operational and monitoring reports for partner organisations, lead partners, local authorities, and other stakeholders.
Essential Skills, Knowledge and Experience
- Strong organisational skills with the ability to manage a varied caseload, prioritise workload, and meet deadlines.
- Excellent attention to detail with a consistent focus on accuracy and process.
- Proven partnership-building skills, with the confidence and ability to build new relationships and maintain existing partnerships with charities.
- Confident public speaker, with experience delivering presentations and facilitating onboarding sessions, workshops, online drop-ins, and training sessions.
- Proactive approach to communication, including confidence in picking up the phone, engaging support workers, and visiting partner organisations in person.
- Experience writing reports, collecting and analysing data, and communicating findings to a range of stakeholders.
- Demonstrable passion for, and commitment to, disrupting the current housing system and ending homelessness for good.
Desired Skills, Knowledge and Experience
In addition to the essential skills, we are especially keen to hear from candidates who are able to meet some, or any, of the additional experience requirements below:
- Previous experience working in the housing and/or homelessness sector, either at charities, local authorities or similar.
- Previous experience managing and tracking cases, especially supporting vulnerable clients to reach their goals or a positive outcome.
- A good understanding of the housing system, homelessness, benefits processes and services which support people who are precariously housed.
- Strong IT skills in particular G-Suite, Canva and Microsoft Office.
- Experience using CRM systems, in particular Salesforce.
Personal Attributes
- High and positive energy levels; you thrive when working at pace.
- You have high EQ, are a great listener, proactively inviting feedback and curious to hear the ideas of others.
- Willingness to roll up your sleeves, Greater Change is a ‘hands on’ environment.
- Strong team player who can collaborate and work with others to achieve results.
We welcome applications from candidates with lived experience of homelessness.
Why Join Us?
- Salary: £33,275.44
- Up to 5% pension matching
- Hybrid working model at home and in the office - we are an outcomes driven team, so we want you to work in the way that's most productive for you.
- 9 day fortnight (every alternate week is a 4 day week).
- Macbook or PC.
- A work from home budget of up to £250 to buy what you need for your home setup.
- Frequent team lunches, and quarterly team activity days.
- Training budget of £800/year, to upskill on anything directly related to your work.
- A remote working allowance of up to 10 days per year (pro rata).
- A wellbeing budget of £400/year (pro rata). You can spend it on therapy, the gym, a meditation retreat, whatever helps your wellbeing.
How to Apply
If you are ready to help drive change and play an integral role in shaping the future of Greater Change, we would love to hear from you.
Please apply with a CV and Covering Letter. Your Covering Letter must outline how you meet the Essential Criteria listed above, as well as any relevant desirable skills, experience and knowledge.
Please demonstrate how you reflect our core values and personal attributes throughout your application.
Application Deadline: Monday 9th February 2026
Interview Date: Rolling Basis - We plan to interview throughout January and February.
We will review applications as we receive them, so we encourage you to submit your application as early as possible.
Candidates may be required to participate in up to 3 recruitment rounds following application. This is likely to be an online test, an interview and a final culture fit held in person in our London office. This may change and prospective candidates will be informed of any changes.
We provide personalised budgets, or cash transfers, that remove financial barriers, helping people move on with dignity and saving the public millions
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Young Ealing Foundation is a place-based charity based in Ealing, West London which brings together the voluntary, statutory and private sectors in the local area to increase and improve opportunities for children, young people and families.
The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish to enable and advocate for sustainable, high quality service provision for children and young people.
The Hub at Greenford Library is a key part of this vision. It provides a welcoming, inclusive, and vibrant space for local residents, combining essential library services, community activities, and partnership working. By empowering local charities, volunteers, and community groups, we aim to create a sustainable and thriving centre of activity that reflects the needs and aspirations of the people of Greenford and beyond.
The Children’s Activities Coordinator will oversee the site’s sessions for children and young people. This will include planning and delivering sessions such as story time, ensuring safeguarding and management of the space, coordinating the cohort of library volunteers, liaising with community partners, and supporting the programme of activities for children and families. They will take creative ownership of the displays and maintain an immersive and welcoming space for our youngest visitors and community members.
The ideal candidate will have a passion for engaging children and young people in a community or education setting. We are looking for people that enjoy working with the public and creative inclusive and engaging experiences for children and families. They will have excellent communication and customer services skills and will be able to adapt their communication style to suit working with children of all ages and community members from a range of backgrounds. We are looking for people that want to make Ealing a better place to live.
This role will include some evening and weekend work.
Please submit your CV and a cover letter of no more than 1,000 words outlining how your knowledge, skills and experience are in line with the person specification via Charity jobs.
Young people in Ealing can access the opportunities to lead happy and safe lives, fulfil their potential and become listened to in the local community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OB TITLE: HR Manager (Part-Time)
REPORTING TO: Head of People & Organisational Development
HOURS: 14.5 hours per week
SALARY: £35-40K PER ANNUM FTE (DEPENDENT ON EXPERIENCE)
LOCATION: Waverley Abbey House, Farnham Job ON SITE
Purpose
The HR Manager will provide professional, approachable and reliable HR support across the organisation. Working closely with the Head of People & Organisational Development, the role will help ensure that people are well supported, policies are applied consistently, and HR practice reflects both employment law and our Christian values. This is a hands-on, part-time role suited to an HR professional who enjoys building relationships and providing practical support to managers and staff.
Key Responsibilities
> Day-to-Day HR Support
> Act as a first point of contact for HR queries from managers and staff, offering clear and timely advice
> Coordinate recruitment, onboarding and induction processes
> Maintain accurate, confidential HR records in line with GDPR requirements Employee Relations
> Support managers with employee relations matters, including absence management, performance concerns, disciplinary and grievance processes
> Prepare HR documentation and support meetings as required
> Work with the Head of People & Organisational Development on more complex cases Policies & Good Practice
> Support the implementation and review of HR policies and procedures
> Ensure compliance with UK employment law
> Promote fairness, consistency and compassion People Processes & Wellbeing
> Support probation, appraisal and performance management processes
> Assist with staff wellbeing and engagement initiatives
> Provide HR data and reports
ABOUT YOU
Essential
> CIPD Level 5 qualification (or working towards)
> At least 2 years’ experience in a generalist HR role
> Experience working in a Christian or faith-based organization
> Good knowledge of UK employment law
> Strong communication and organisational skills
> High levels of discretion and professionalism
> Experience with posting job vacancies on Indeed, LinkedIn, Charity Jobs and Christian jobs and any other as needed
Desirable
> Experience in a small organisation or charity
> Interest in people development and organisational culture Values
> The postholder will work in sympathy with the Christian ethos and values of the organisation
Please send your CV and a covering letter
BPCN Scrapstore: Retail & Community Engagement Lead
Retail & Community Engagement Lead (Scrapstore Birmingham)
Hours: Minimum 26 hours per week, including alternate weekends and occasional evening
Work pattern: Tues – Friday and alternate Saturdays
Pay: £14.00 per hour (£26,572 fte, 70% = £18,928 actual salary)
Make a Difference Every Day
Join Birmingham PlayCare Network (BPCN) at our unique Scrapstore – a creative, eco-friendly retail space that helps materials find new life in play, learning and community projects. This is a role for someone who loves people, enjoys a busy hands-on environment, and wants their work to directly benefit children, families and neighbourhoods across Birmingham.
What You’ll Do
As a key representative of BPCN, you will help lead the day-to-day running of the Scrapstore, providing an inspiring shopping experience while supporting sustainability and community wellbeing.
You will:
- Champion our welcoming, inclusive visitor experience and deliver exceptional customer service.
- Lead, support and motivate a team of volunteers and trainees, helping them develop skills and confidence.
- Work closely with other team members to understand stock trends and plan effective purchasing.
- Organise and merchandise the store to maximise space, visual appeal and product availability.
- Maintain a safe, tidy and inspiring retail environment – from sorting stock to lifting and moving items.
- Operate our till and EPOS system, handle payments, and help increase sales that sustain our charity’s work.
- Promote imaginative, creative reuse of materials and help grow engagement in our Scrapstore.
- Support wider BPCN activities when needed, contributing to a flexible and collaborative culture.
What We’re Looking For
You will thrive in this role if you bring:
- A friendly, enthusiastic approach to customer service and community interaction.
- Experience in retail, sales, or marketing with a track record of meeting income targets.
- Excellent communication, teamwork and relationship-building skills.
- A proactive, solutions-focused attitude and readiness to multitask.
- Confidence when supervising volunteers or trainees.
- Strong organisational and time-management skills.
- A willingness to work within BPCN’s inclusive and supportive values.
What You Can Expect From Us
At BPCN, you’ll be part of a supportive, positive and community-driven organisation where your skills are valued, and your work truly matters.
You will receive:
- Comprehensive training to help you shine in your role.
- Clear communication, guidance and regular feedback.
- Recognition and appreciation for your achievements and commitment.
- Opportunities to make meaningful contributions to local communities and the environment.
· 24 days paid holiday (pro rata for reduced hours)
Additional Responsibilities
- Provide cover for other Scrapstore team members where required.
- Follow all Health & Safety and Fire Safety regulations.
- Attend meetings, training and development sessions.
- Uphold BPCN’s equal opportunities policy and commitment to combat discrimination.
- Carry out duties reasonably associated with the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role: Based in Higher Openshaw, East Manchester, Justlife currently works across Manchester and Tameside providing one-to-one key work support to empower vulnerable adults housed in temporary accommodation (TA) to move towards more secure housing, independent living and improved health and wellbeing. The role of Specialist Support Worker involves playing an active part in the Specialist Support Team by supporting a caseload of clients that are experiencing housing vulnerability and taking part in regular outreach visits to TA’s across Greater Manchester on the Justlife minibus. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers recognising the important role that they play in ensuring that their tenants experience of TA is as positive as possible. This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners and professionals, including the Probation Service, local council services and other third sector organisations. The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature you will experience a range of emotions from joy to grief and as such it requires a high degree of resilience and self-awareness to cope with the emotional demands of the role. The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.



The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Hospital Mental Health Outreach Worker (Bounce Back)
Reference Number: 323
Reports to: Team Lead (Bounce Back)
Contract: One Year
Hours: 37.5 hours per week (Full time, Monday – Friday)
Based: Watford General Hospital / Watford Wellbeing Centre
Salary: £26,000 - £27,000 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
We have a vacancy for a Bounce Back Worker to join our team.
The Bounce Back service forms an integral part of Hertfordshire Mind Network’s Complex Needs Community Services. The service provides one-to-one outreach support to facilitate a smooth, timely and supportive discharge from hospital back in to the community.
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in hospitals across Hertfordshire.
There is an emergency department arm of the project and will be based at Watford General Hospital working in A&E departments, with the Mental Health Liaison Team, and hospital wards facilitating hospital discharge for people with a mental health and/or drugs and alcohol need.
About the Role:
The Bounce Back Worker will be based at Watford General Hospital and HMN Centres, promoting joint working between Watford A&E, creating a seamless pathway into community support for clients recovering from mental ill health.
The aims of the Bounce Back service are to provide up to 16 sessions of emotional and practical support and advice & information to patients. We will visit patients on the ward and continue the sessions in the local community and in patient’s homes once discharged. We will facilitate a smooth and timely hospital discharge.
Key Responsibilities
The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes. The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity. To work with hospital staff to ensure patients are offered advice, information, and holistic support.
The post holder will need to:
- Provide practical and emotional support to encourage patients to develop their independence within their local community.
- Facilitate a smooth discharge from hospital back to the community.
- Have a solid understanding on the dual effect of mental health and drugs and alcohol.
- Monitor outcomes and evaluate the service.
- Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
- Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Wednesday 4th February at 5pm.
Interviews to be held on Thursday 12th February at our Watford Wellbeing Centre.
N.B: Please quote reference number 320 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.