Wellbeing service manager jobs in london
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Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a full-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
Richmond Carers Centre has the mission to help unpaid adult carers to live a full, active and meaningful life by providing them with advice, information, activities, breaks and emotional support either face to face, by phone or by email to enable them to live well.
As a Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to adult carers and a commitment to enhancing their health and wellbeing. Much of your work will involve actively listening to carers, often via the phone support line, providing information, advice and support.
As part of the Adult Carers Support Team, you will also be involved in organising breaks for carers, outreach activities and leisure events, as well as group work to help enhance carers’ health and wellbeing. Part of the role will also aim to improve the identification, recognition and understanding of the needs of adult carers, raise the profile of adult carers and ensure adult carers needs are met. You will also be expected to work with our volunteers and to use appropriate monitoring and evaluation reports to show our funders what we have achieved.
You will be someone:
- Who works in a person-centred way
- Is enthusiastic, empathetic and detail conscious
- Communicates well by phone and in person
- Has an understanding of social care particularly in relation to carers
- Has experience of working with clients who have support needs
- Has experience of producing reports for monitoring and evaluation
- Is numerate and has knowledge of budgeting
- Is able to gather and assess information efficiently and think creatively to come up with solutions
- Has good communication skills including spoken, written and presentational
Main Duties include:
- To provide a regular telephone support-line, face-to-face and email support, offering appropriate, generic advice
- To offer a range of service delivery options and be involved in providing those options e.g., breaks, group work, leisure activities or other outreach activities
- To encourage and assist carers and those they care for to access Care Needs Assessments and Carers Assessments and to take up services that will enhance their lives
- To complete individual grant applications with carers for respite or if they are experiencing financial hardship due to the cost-of-living crisis
- To work where appropriate with other service providers/agencies to promote the carer agenda or jointly deliver carer support issues
- To be proactive in the registration of carers living or caring for someone within the London Borough of Richmond upon Thames
- To keep accurate records of group and individual carer engagement for monitoring and evaluation purposes
- To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
- You might be working for or volunteering in a similar charity
- You may be working in social care for a local authority or district council
- You may have the skills we need from some other combination of work and volunteering
- Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
- 28 days annual leave plus bank holidays per year (pro rata)
- Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
- Workplace Pension Scheme with Peoples Pension
- Flexible working/option of working from home (subject to CEO approval)
- Equipment and support to be set up to work from home
- Paid time off for medical appointments
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Staff away days and socials
- Access to shared resources and training opportunities
- Supportive and friendly working environment
To apply for the role please send your CV and covering letter outlining how you meet the key requirements for the role to our HR Consultant; Viv Sage.
Applications will be reviewed on a rolling basis, therefore please submit your application early to avoid disappointment, as this role may close before the closing date.
Closing date: Friday 28th November 2025
Shortlisting date: Ongoing throughout with Viv Sage
Interview dates with Richmond Carers Centre: Weeks commencing 8th December and 15th December
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
About the role:
As our Corporate Partnerships Lead, you will play a pivotal role in shaping the future of Single Homeless Project’s (SHP) partnerships with businesses across London and beyond. You will lead a talented and driven team, inspiring them to deliver exceptional results as you grow a programme that already engages thousands of corporate employees each year. Through strategic relationship building, creative collaboration, and authentic storytelling, you will connect the values and ambitions of our partners with SHP’s mission to end homelessness in London - turning corporate energy into lasting social change.
Working at the heart of SHP’s Fundraising team, you will lead the development of innovative partnerships that raise vital income, expand our volunteering offer, and create meaningful opportunities for businesses to engage with our work. You will nurture relationships with existing partners, while securing exciting new collaborations that deliver mutual value and deepen their commitment to our cause. From six-figure fundraising initiatives to dynamic corporate events, your creativity and strategic vision will ensure every partnership reaches its full potential and has a measurable impact on our clients’ lives.
This is a chance to make a tangible difference while advancing your own career within a tenacious homelessness charity. At SHP, you’ll be supported to grow as a leader, empowered to shape strategy, and encouraged to bring bold ideas to life. Your work will directly influence how we connect with the corporate world - and, in doing so, help drive forward our mission to end homelessness and rough sleeping in London, creating a city where everyone has a place to call home.
Hybrid working for us means two days a week in our office in Kings Cross, with three days working from home - this can be discussed in more detail in interview. We would be looking for the post holder to start in early February 2026.
About you:
- You’re an experienced relationship builder who knows how to inspire and engage businesses around a shared purpose.
- You have a proven track record of developing and growing successful corporate partnerships that deliver meaningful results.
- You think strategically but act creatively, finding fresh ways to connect companies with SHP’s mission and values.
- You’re confident managing people and enjoy helping your team reach their potential while achieving ambitious goals together.
- You’re comfortable working towards income targets and know how to turn insight and opportunity into action.
- You care deeply about social impact and are motivated by the chance to help end homelessness and rough sleeping in London.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 16th November at midnight
Interview date: Wednesday 26th and Thursday 27th November online via Microsoft Teams
This post will require an basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



 
                    The client requests no contact from agencies or media sales.
The Bridge Renewal Trust, working in partnership with the NHS, are delivering an exciting programme, working with our Enhanced Health Management of People with Long Term Conditions (LTCs) initiative. This is a fantastic opportunity to identify, manage and support adults at risk of developing or living with LTCs in Haringey’s more deprived neighbourhoods through effective Care Navigation and peer support, and additional signposting to community-based services.
As a Care Navigator/ Peer Support Worker, you will work as part of a multidisciplinary team (MDT) led by Whittington Health, to provide assessments, with a particular focus on diabetes. Your role will involve supporting people to adopt healthier lifestyles, enabling them to better manage their long-term conditions and mitigate the impact of these.
A key aspect of this role is directing patients to appropriate services including activities that may help to promote their health, wellbeing and independence across the voluntary and community sector.
Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; can you work in a multi-disciplinary team, working closely with NHS colleagues and other healthcare professionals, the public and voluntary sector?
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with a supporting statement demonstrating how you meet the requirements set out in the Person Specification to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk
NB: We reserve the right to withdraw this opportunity early if we receive a high volume of suitable applications.
As part of our commitment to equal opportunities, we invite you to complete our Monitoring Form by requesting it when you email over your application (charityjob doesn't allow for links or email addresses). Please quote the Job ID 2025046. Thank you.
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
For a full job description, please visit www(DOT)bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk.
Company registration No: 06949568, Registered Charity No: 1131941
Job Types: Part-time, Fixed term contract
Contract length: 12 months
Pay: £27,527.00-£30,831.00 per year
Expected hours: 18 per week
Experience:
- Adult Health and Social Care: 1 year (required)
Work Location: In person
Application deadline: 10/11/2025
Reference ID: 2025046
The client requests no contact from agencies or media sales.
Travel: Occasional travel to Arthritis UK offices (London, Chesterfield, Cardiff, Belfast, Glasgow)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re looking for a Policy Officer who will make a difference to health and social care policy for people with arthritis.
Within the Chief Executive’s Office, the UK Advocacy and Health Intelligence Department are focused on creating lasting change. We identify creative policy solutions in response to the challenges people with arthritis face. We influence decision-makers through stakeholder engagement, public affairs activity and by campaigning alongside people with arthritis. We have expertise across health and care services, public health, and employment policy. We also work in collaboration to influence medical research and data policy and play an active role in several cross-sector groups.
About the role
The purpose of this role is to drive policy development across our policy priority areas. The Policy Officer will lead on specific policy projects, commissioning research, developing policy positions, and producing reports and consultation responses.  
This role will cover a broad range of issues across one of our strategic goals – prevention and diagnosis; access to treatment; and living well with arthritis. Our approach considers the needs of people of all ages who have arthritis.
The Policy Officer will also contribute to the wider work of the team, working closely with colleagues in the Nations Teams, the Research Directorate and the wider charity, including by representing us on cross-sector policy groups, drafting briefings, and participating in events and conferences.
We’ll give you autonomy, variety and challenge with opportunities to work with inspirational campaigners, attend events in Parliament and meet senior stakeholders in Government. We’re a supportive team who will value your well-being and professional development.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Understanding of policy issues relevant to people with long-term conditions or disability.
- Experience of working in a policy team.
- Experience of developing and influencing health and social care policy.
- An ability to think creatively and communicate effectively.
- An enthusiastic, adaptive and flexible approach.
As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.
As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
You must be based in, and hold the right to work in the UK to apply for this position.
Application deadline and shortlisting
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interview date to be confirmed.
As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
As Policy Officer you'll use your expertise to influence change on key areas, including housing, household costs and income. You'll investigate complex policy areas and translate these into engaging and accessible content for reports and briefings to build a compelling evidence base to directly impact national policy. You will conduct vital qualitative and quantitative research, ensuring our policy positions are robust and informed by real-life experiences, speaking directly to older people in financial hardship. You will also have opportunities to work with a range of external stakeholders to develop and advocate for our key policy calls.
You will have experience of conducting research and producing high-quality written analysis, with excellent written and verbal skills to effectively tailor information for different audiences. You will be able to apply your existing understanding of public policy, policymaking processes and advocacy to create positive change. You'll need experience of building strong working relationships with diverse internal and external stakeholders. Above all, you will have a genuine passion for our cause!
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week. It is a fixed term contract for up to 12 months.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our Careers page.
Application Process:
To apply, please visit our website and submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS will be required for this role.
Closing Date: Sunday 16th November 11:59pm
Planned Interview Dates: Wednesday 26th – Thursday 27th November
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
 
                                

 
                    The client requests no contact from agencies or media sales.
Mental Health Support Worker
We are seeking a compassionate and resilient Mental Health Support Worker to join a specialist supported accommodation service for young people with complex mental health needs.
Position: Mental Health Support Worker
Location: Camden, London
Contract: Permanent, full time
Hours: 37.5 hours per week, rota including evenings, weekends and bank holidays
Salary: £27,636 per annum plus pension and benefits
Closing Date: Sunday 16th November2025
About the role
This is an opportunity to play a key role in supporting young people with complex mental health needs. Working within an innovative supported accommodation service, you’ll help build strong therapeutic relationships and support clients to develop skills, resilience and confidence to move forward positively.
Key responsibilities include:
- Ensuring the safety and wellbeing of clients at all times, using safeguarding and emergency procedures when required
- Building positive and trusting relationships with young people to provide effective support
- Managing a small caseload as a named key worker, creating SMART outcomes-based support plans
- Leading on risk and needs assessments and contributing to service-wide assessments
- Delivering one-to-one and group support to build coping strategies and resilience
- Working closely with statutory services, mental health teams and housing providers
- Encouraging client participation in service decisions and wider community activities
- Supporting volunteers who add value to the service
- Participating in a rota including early, late and weekend shifts
About you
We’re looking for someone with empathy, energy and a genuine commitment to supporting young people with complex needs.
You will have:
- A relevant qualification (psychology, counselling, social work, mental health) or significant experience working with young people with complex needs
- Experience managing challenging situations in a calm and professional way
- Excellent listening, communication and relationship-building skills
- A non-judgmental approach and the ability to maintain professional boundaries
- A good understanding of safeguarding, support planning and risk assessments
- The ability to work well in a team and with external partners
- A commitment to equality, diversity and inclusion
An enhanced DBS check will be required for this role.
About the organisation
This well-established charity provides housing and support services across the UK, with a focus on preventing homelessness and improving opportunities through education, training and volunteering. The organisation is values-driven, believing in dignity, respect and the potential of every individual.
Other roles you may have experience of could include; Senior Support Worker, Mental Health Support Worker, Caseworker, Housing Support Worker, Project Worker, Social Care Worker, Mental Health Practitioner, Recovery Worker, Youth Support Worker, Key Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About the role
We are recruiting for a Campaigns and Mobilisation Officer to join on a full-time, permanent contract, working 35 hours per week.
Campaigning is at the heart of our mission to end the devastation caused by dementia, and this position is key to Alzheimer’s Society’s ambition to drive meaningful policy change across England, Northern Ireland, and Wales.
As Campaign and Mobilisation Officer you will be focussed on delivering impact focussed campaigns; including the mobilisation of audiences, to change policy at both a local and national level across England, Northern Ireland and Wales; making the case for dementia to be the priority it needs to be and ensuring policy objectives are implemented to improve the lives of people living with dementia.
You will help deliver our campaigning strategy, by deploying a range of online and offline tactics and ensuring that all campaigning action is mobilised to affect change in dementia at all levels. You will support and deliver campaigns that are collaborative and impact focused, working closely with other teams across the organisation, including, but not limited to, colleagues in External Relations, Marketing and Brand and Fundraising.
This role is home based, with some travel expected for team and directorate away days.
Interviews for this role have been provisionally scheduled to take place via MS Teams on Friday 21st and Monday 24th November.
About you
Joining us, you’ll be able to combine skills across communications and influencing disciplines, along with technical ability related to the management of campaigning platforms and data handling. Your good attention to detail will enable you to ensure compliance with regulations and internal policies.
Crucially, you’ll have experience building relationships and working collaboratively with internal teams and external stakeholders. You’ll know how and when to communicate with campaigners, how to turn campaign actions into meaningful change and you’ll be able to build and run effective campaign actions (both online and offline).
What you’ll focus on:
- The day-to-day implementation of our campaigning plans.
- Drafting effective copy, for a wide variety of offline & online sources, designed to engage supporters and influence policy.
- Working collaboratively with other officers and managers across Evidence, Policy & Influencing to implement innovative, impact-focussed campaigns.
- Building campaign pages, and emails (or other communications) automations and running reports on Engaging Networks (or similar technology).
- Working closely with data teams and managing campaigner data held on campaign systems, ensuring it is maintained in line with both legal requirements and internal policies.
- Working with the Campaigns and Mobilisation Manager, to develop and oversee the execution of a high quality, innovative and impactful campaigns, in line with our policy and influencing objectives and agreed organisational priorities.
- Ensuring that the voices of people with lived experience informs our work and support the inclusion of people with lived experience in our work where appropriate.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Are you a passionate partnership professional, with experience of leading successful corporate partnerships teams?
From funding key projects to providing free dog treats, our corporate partners enable us to help dogs and their owners and share our message with more audiences. We’re looking for a Deputy Head of Corporate Partnerships, who will take the lead on nurturing these important relationships.
What does this role do?
As Deputy Head of Corporate Partnerships, you’ll:
- primarily focus on managing existing accounts, deepening these relationships and ensuring they remain mutually beneficial,
- lead, coach and mentor our corporate partnerships team, enabling account managers to retain and grow our portfolio, and thrive in their roles,
- be entrepreneurial and innovative, with a knack for identifying opportunities to grow our income,
- work closely with our corporate development team, who identify and cultivate new partnerships, to ensure all partnerships move seamlessly between teams,
- alongside the Head of Corporate Partnerships, build and implement an ambitious, long-term strategy for portfolio growth.
Could this be you?
To be successful in this role, you’ll need some solid account management experience, specifically managing relationships with high-value accounts, ideally in the charity sector. You’ll be an experienced manager, who can lead, coach and develop a team to hone their skills. You’ll be an excellent communicator, who is comfortable working alongside senior stakeholders internally and externally. Above all, you’ll have a commitment to Dogs Trust and the work we do.
Interviews for this role are provisionally scheduled for week commencing 17th November 2025. 
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Job Purpose
To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.
The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.
Key Tasks
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	Act as the first point of contact for all referrals across the hospital they are attached to. 
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	Meet with patients in the community and/or hospital and carrying out assessments and risk assessments 
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	Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 
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	Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available. 
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	Collecting feedback from service users and uploading to case management system. 
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	Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 
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	Deputise for the Manger at discharge planning and other meetings as directed. 
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	Support the hospital to improve the patient’s experience of the discharge process 
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	Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 
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	Work collaboratively with other agencies providing support services. 
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	Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 
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	Plan and develop person centred interventions to provide short term support for people after hospital discharge. 
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	Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages. 
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	Provide occasional weekend cover for the A/L of other Project Officers 
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	Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 
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	Supervise, support and develop DSWs and volunteers in your service. 
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	Liaise with the handyperson service about referrals and jobs for service users. 
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	Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 
Administration
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	Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 
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	Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 
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	Ensure wards have good supply of service leaflets and referral forms. 
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	Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 
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	Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 
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	Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner. 
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	Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL 
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	Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 
Quality
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	Be familiar with and to implement AUKEL policies and procedures. 
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	Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 
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	Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 
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	Respond to safeguarding or other concerns and make appropriate reports and management action 
Liaison
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	Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 
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	Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 
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	Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate. 
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	Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 
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	Liaise with contractors to arrange deliveries and works to service user’s homes. 
General
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	Meet regularly with your line manager for support, supervision and appraisal. 
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	Attend team and staff meetings, (and other meetings) as required. 
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	Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 
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	Undertake any training required to fulfil the post. 
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	Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 
- 
	Arranging access visits to service user’s homes 
- 
	Work within AUKEL’s expectations of professional boundaries and confidentiality. 
Functional Links
- 
	The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 
- 
	Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London. 
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience 
Essential 
- 
	Minimum of 2 years’ experience of working within a health or care setting. 
- 
	Experience of using IT systems to record work done. 
- 
	Experience of supporting colleagues (this could be in a non- managerial position) 
Desirable
- 
	Experience of working within a hospital setting 
- 
	Experience of managing and developing staff. 
- 
	Experience of working with older people 
Knowledge & Understanding 
Essential 
- 
	Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
- 
	Understanding of the needs of patients who may lack family or other support. 
- 
	Understanding of the needs of lone workers whilst working in the community. 
- 
	Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
- 
	Understand of and commitment to equity, diversity, inclusion and dignity. 
Desirable
- 
	Knowledge of CQC fundamental standards 
- 
	Understanding of NHS hospital discharge procedures 
- 
	Experience of conducting assessments and risk assessments. 
Skills/Attributes 
Essential 
- 
	Excellent interpersonal skills 
- 
	Excellent verbal and written communication 
- 
	Intermediate IT skills 
- 
	Excellent planning and organisational skills 
- 
	Ability to work calmly under pressure. 
Additional Requirements
- 
	This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 
- 
	The role is required travel across East London 
- 
	Flexibility in working hours to meet organisational needs 
The client requests no contact from agencies or media sales.
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
We’re looking for an experienced and inspiring fundraising leader to take LMK’s income generation to the next level. You’ll shape our fundraising strategy, lead a small, dedicated team, and grow income from trusts and foundations, major donors, corporates and individual giving.
You’ll be strategic, collaborative and passionate about LMK’s mission — ready to use your skills to drive real, lasting change.
Working from home, but with occasional travel to London.
Application Instructions
Please use your cover letter to give us specific information and examples of your experience against each part of the person specification of the role.If you prefer, you can provide us with a video of no longer than 3 mins rather than a cover letter. Please share your video via email.
Please note: Interviews will be held online on Thursday, November 13th and in person on Friday, November 14th
The client requests no contact from agencies or media sales.
Policy and Public Affairs Manager 
National Literacy Trust 
London/Hybrid with around 2-3 days per month in the office in London (Vauxhall) and willingness and flexibility to regularly attend meetings, events and briefings in London 
Salary £44,000 per year 
Full-time, 35 hours per week with flexible working 
Permanent 
Excellent benefits including generous leave allowance totalling 39 days (including bank holidays and office closure between Christmas and New Year), pension contributions of 8% of annual salary, a cycle to work scheme, employee assistance programme and other health and wellbeing benefits. 
Charity People are delighted to be partnering with the National Literacy Trust, a national charity which empowers children, young people, and adults with the literacy skills they need to succeed, to recruit a Policy and Public Affairs Manager.
Literacy changes everything. It gives you the tools to get the most out of life, and the power to shape your future. It opens the door to the life you want. But low literacy is inextricably linked to poverty. Over the last 30 years, the National Literacy Trust have continued to work with people who need them the most, supporting schools, families and communities on a local and national level.
The Policy and Public Affairs Manager will work as part of a small policy team, with colleagues across the organisation, and internal and external stakeholders, to help shape Government policy on a range of issues relating to literacy and disadvantage.
Key responsibilities
*    Monitor and analyse developments in public policy and manage public affairs activity in line with our organisational strategy
*    Write succinct and influential reports, consultation responses, briefings, articles and web pages on policy issues for a range of audiences 
*    Organise policy-focused events including managing invite lists, event logistics and related communications and messaging, working with the media team where necessary 
*    Build and maintain relationships with Parliamentarians, policymakers, and partner organisations to influence literacy policy. 
*    Coordinate the activity of the All-Party Parliamentary Group on Literacy, including engaging politicians and policymakers, organising meetings, maintaining appropriate paperwork and drafting policy briefings
*    Manage the delivery of policy activity supported by our corporate partners, including coordinating meetings, providing updates and ensuring targets are met
*    Advise programme teams on related policy activities and provide briefings 
What we're looking for
The successful candidate will demonstrate the following essential skills and experience:
*    Ability to understand and articulate academic research and policy papers
*    Excellent writing skills, including drafting policy papers and briefings
*    Experience of public affairs and managing policy activity 
*    Experience of working in a policy-related role (e.g., charity, civil service)
The ideal candidate will demonstrate the following desirable criteria:
*    Understanding of literacy / early years / education sector
*    Understanding of local and/or national government structures and processes
*    Experience of senior stakeholder management and partnership development, including cross-sector campaigns
*    Intermediate quantitative skills (e.g., analysis of DfE datasets in Excel) 
*    Event management
The NLT team are passionate about their mission and have a strong and positive working culture, based on shared values and respect. This role is primarily home-based, but you will need to be able to attend the office in London (Vauxhall) at least 2-3 times a month and be willing and able to attend meetings, events and briefings in London on a regular basis. Travel to and from London is not covered by expenses, therefore you will need to be based within easy access to London.
How to apply
If you would like to apply, please upload your CV using the link below in the first instance. Jen D'Souza from Charity People will be in touch with the full details about the job and how to apply. The deadline is 9am Wednesday 5 November. The first stage (online) interviews will take place on Wednesday 12 November, with second stage (in person) interviews on Tuesday 18 November.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Team: Community Veterinary
Location: Remote based in the South West/Wales/West Midlands with significant travel
Work pattern: 35 hours per week
Salary: Up to £63,142.93 per year
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Veterinary Surgeon:
- To support the Chief Veterinary Officer in the development and delivery of veterinary services throughout the Charity with specific responsibility for the South West/Wales and the West Midlands.
- Support centre and volunteer site management through visits, conferences, and meetings to ensure effective operations and adherence to veterinary and welfare standards.
- Collaborate with the Chief Veterinary Officer and other vets to develop and implement unified policies for cat welfare, treatment, and homing, with Trustee approval.
- Assist in training and educating volunteers, staff, vets, and the public; deliver presentations and work with Education and L&D teams to enhance training programs.
- Provide veterinary-related support and guidance to centres, volunteer sites, regional vets, the complaints department, and the Helpline.
About the Community Veterinary team:
- We are a team of 4 Community Veterinary Surgeons who are all regionally based providing veterinary advice to the Cats Protection network across the UK
- The Community Veterinary Surgeons report into the Senior Community Veterinary Manager
- We are all remote workers but successfully support each other through weekly catch-up meetings, in-person meetings and a strong team ethos of collaboration and case discussion
- We support many other teams across the organisation involved in the welfare of our cats in care. These teams include our operational colleagues, the cat welfare team and our team of regional behaviourists
What we’re looking for in our Community Veterinary Surgeon:
- Experience of working in small animal veterinary practice with associated shelter/charity experience
- Sound, current knowledge of feline medicine, contextualised care, animal welfare, veterinary medicines legislation
- Degree in veterinary medicine
- Must be currently registered with the Royal College of Veterinary Surgeons to practice in the UK
- Able to work accurately and under pressure
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 6th November 2025
Virtual interview date: w/c 17th November 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
- anonymised application form
- virtual interview with a presentation
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
 
                                 
                    About the role:
We are looking for passionate and dedicated individuals to join our team as a Young Person’s Worker in Islington, Camden and Waltham Forest.
In this role, you will have the unique chance to make a lasting impact on young people who are at risk of homelessness, empowering them to build fulfilling, independent lives. Your day to day responsibilities will include managing a caseload of clients, developing personalised support and safety plans, and guiding young people through the process of moving into independent accommodation, employment, and education.
As a Young Person’s Worker, you will work within a trauma informed, strengths based framework, ensuring that the needs and aspirations of each young person are at the heart of your approach. You will act as the lead worker for each individual, supporting them in developing life skills like budgeting, self care, and cooking while helping them access vital services such as mental health support, housing advice, and employment opportunities. Your role will be crucial in motivating and coaching young people to take ownership of their futures, helping them navigate their journey to independence with confidence.
Working at Single Homeless Project (SHP) means being part of a committed, supportive team that’s dedicated to creating positive change in the lives of young people. In addition to the difference you will make, you will also have the opportunity to grow your own career, with access to ongoing training and professional development. If you are ready to be part of something truly meaningful and make a real difference, we’d love to hear from you.
About you:
- You bring experience working with young people in the community and in accommodation services.
- Your toolkit includes practical skills in motivation and coaching young people
- Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
- You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
- A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.
About Us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 9th November at midnight
Interview Date: Monday 17th and Tuesday 18th November at SHP Head office in Kings Cross.
Please note there will be a second round of interviews for progressed candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



 
                    The client requests no contact from agencies or media sales.
CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them. We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful. We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future.
As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community.
To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role. Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.
More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:
Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future
Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts
People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development
External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders
We are looking for candidates who:
- Have a passion for, and commitment to, our work
- Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
- Are action-orientated, adaptable and flexible in the pursuit of impact
- Can juggle multiple and competing demands, and thrive in a busy, varied environment
- Enjoy ensuring robust governance and compliance
- Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
- Are warm, inclusive and approachable, an actively listener and neuro-affirmative
Further information is available on our website.
Our mission is to support, educate and empower individuals diagnosed with ADHD or who are autistic, their families and the community around them.
 
                                The client requests no contact from agencies or media sales.
Position: Marketing & Product Lead (Maternity Cover)
Hours: Full-time (35 hours a week)
Contract: Up to 12 months fixed term contract (maternity cover)
Location: Office-based from London with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical
You’ll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
In this role, you'll oversee the delivery of our marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.
You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.
A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.
Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.
Please note this is a fixed term contract for up to 12 months
Closing date for applications: 9:00 on Wednesday 12 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
	- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                 
                         
                         
                         
                         
                                


 
                     
                         
                         
                     
                         
                         
                     
                         
                         
                                


 
                     
                         
                         
                        