Work experience manager jobs in Birmingham
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Education Manager
Salary: £47,000 - £51,000 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)
Online harm is not inevitable. This is our urgent and hopeful mission.
We are Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. We work at the intersect of suicide prevention, online safety, and tech accountability to demand a safer online world and move beyond the preventable harm. We believe a better online world is possible, one where young people are protected, championed and equipped with the skills, confidence and critical algorithmic literacy they need to navigate digital spaces and thrive.
We are looking for an Education Manager to play a key role in shaping and delivering our Education, Training and Support programme at a pivotal early stage, helping to lay the foundations for long term impact.
This role is for someone with experience developing education programmes and training for diverse audiences at a national or locally significant level, and a strong track record of managing end to end projects. You will develop high quality, evidence led education resources and training, work closely with partners and colleagues across the organisation, and help turn strategic ambition into meaningful, measurable impact for young people and the adults who support them.
You will join a small, ambitious organisation with big plans and a strong values led culture. If you are motivated by prevention, improving online safety and helping young people live long and stay strong, we would love to hear from you.
We offer a comprehensive package that includes:
-27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
-annual leave buyback scheme, with the option to purchase up to 5 additional days;
-employee pension scheme;
-£500 employee wellbeing budget;
-we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website. In your covering letter we would like to understand how you meet the person specification for this role. You do not need to cover each point separetly but please explicitly draw out your experience working at a national or locally significant level.
Application closing date: Friday 22 May 2026 but please note that this vacancy may close earlier than advertised if we receive a high volume of applications, so we recommend applying as soon as possible.
There will be an initial interview held online between 1st-3rd June and a follow up meet the team stage held in-person in London.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to be part of a passionate, supportive team and to help grow community and events frundraising directly enables Bipolar UK to reach more people, reduce harm, and save lives. You will be trusted to lead, encouraged to innovate, and supported to do your best work.This is a management role focussed on strategic planning, enabling delivery and leading a small team to perform at their best.
Working closely with the Director of Fundraising and alongside the Strategic Partnerships and Trusts teams, you will be responsible for setting clear plans, developing effective fundraising approaches, and ensuring strong systems, processes and supporter experiences are in place to drive sustainable income growth.
You will lead the delivery and development of community fundraising, challenge events, individual giving through community activity, and in-memory fundraising. A key part of the role will be developing a clear and engaging events and fundraising volunteer offer, including an effective induction process that enables volunteers to fundraise confidently on behalf of Bipolar UK.
This role requires a thoughtful, organised and people-centred manager who understands how to balance ambition with compassion in a mental health charity context.
Key Responsibilities
1. Strategic leadership and planning
- Develop and deliver a clear community and events fundraising strategy aligned with Bipolar UK’s wider fundraising and organisational goals.
- Translate strategy into achievable annual plans, income targets and team objectives.
- Use insight, data and evaluation to inform decision-making and continuous improvement.
- Work with the Director of Fundraising to forecast income, manage risk and maximise return on investment.
2. Community and events fundraising delivery
- Lead the planning, delivery and growth of a portfolio of community fundraising initiatives and challenge events, both in person and online.
- Ensure a consistently high-quality supporter experience across all community and events activity.
- Oversee web content and digital resources to support community and event fundraising
- Identify and develop new fundraising opportunities that align with Bipolar UK’s mission, values and supporter base.
- Act as an ambassador for Bipolar UK at key events when required.
3. Volunteer fundraising offer
- Develop a clear, accessible and motivating events and community fundraising volunteer offer.
- Design and implement an effective volunteer induction process, ensuring fundraisers feel confident, supported and well-equipped.
- Work with colleagues to ensure volunteer fundraising activity is aligned with safeguarding, wellbeing and organisational policies.
4. Digital campaigns and income growth
- Lead on the planning and delivery of digital-led community and events fundraising campaigns.
- Work collaboratively with Marketing and Communications colleagues to develop supporter journeys, content and communications that drive engagement and income.
- Develop approaches to grow connected income streams, including regular giving and in-memory giving, through community and digital activity.
- Monitor performance, assess impact and report clearly on outcomes and learning.
5. Supporter experience and stewardship
- Ensure supporters are stewarded with care, empathy and professionalism, recognising the personal connection many have to bipolar.
- Oversee thanking, updating and re-engagement activity to build long-term supporter relationships.
- Ensure accurate and compliant use of the CRM and fundraising data.
6. Team leadership and organisational contribution
- Line-manage and support the Fundraising Officer and Supporter Engagement Assistant, providing clear direction, coaching and development.
- Create a positive, supportive and high-performing team culture focused on impact and learning.
- Oversee income and expenditure for the community and events portfolio, monitoring budgets and performance against targets.
- Contribute to organisational planning, cross-team working and the development of efficient systems and processes.
- Evaluate performance and produce insight-led reports to support decision-making and improvement.
- Uphold Bipolar UK’s values at all times.
Essential Criteria
- Significant experience managing community and/or events fundraising, with a track record of achieving income and engagement targets.
- Experience of line-managing staff and leading a small team to deliver effectively.
- Strong planning and organisational skills, with experience translating strategy into delivery plans.
- Experience of managing budgets and reporting on performance and impact.
- Demonstrable experience of digital fundraising and use of online fundraising platforms.
- Experience working with volunteers or community fundraisers.
- Strong communication skills, with the ability to motivate and inspire others.
- Confidence using CRM systems and fundraising data.
- Knowledge of the UK charity sector, GDPR and fundraising best practice.
- A compassionate, values-led approach and confidence working in a mental health context.
Desirable Criteria
- Fundraising qualification or Chartered Institute of Fundraising membership.
- Lived experience of bipolar, or a close personal connection to someone affected by the condition.
Please submit a CV and a cover letter of no more than 2 pages, outlining your suitability for the role and our experience using the essential and desirable criteria.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
We are seeking an experienced Manager of Philanthropic Giving with a strong track record in securing major gifts. The ideal candidate will excel at building trusted, long-term relationships with donors and feel confident leading conversations that result in significant philanthropic support. This role will also contribute to the development and delivery of a trusts and foundations strategy, helping to grow and strengthen our portfolio.
Working closely with the CEO, senior leadership and trustees, you will develop compelling funding propositions, steward donors and funders through excellent reporting and engagement, and represent myaware at meetings, events and networking opportunities. You will also maintain accurate records through our CRM system, track performance against targets, and contribute to income planning and reporting. This is a strategic and hands-on role with real impact for people affected by myasthenia.
The Manager of Philanthropic Giving will be predominantly home based within the UK (with occasional working and meetings at Derby HQ) and will work in co-operation with the fundraising team and all myaware colleagues to deliver agreed fundraising targets and campaigns. Own transport is essential for this role as occasional travel throughout the UK will be required to attend donor meetings, events and networking opportunities, as well as the ability to travel to the Derby office. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who We Are Looking For
We are looking for an experienced and motivated fundraising professional with a strong track record in major donor fundraising along with experience in Trusts and Foundations fundraising. You will have experience in personal communication in asking for high level funds, and experience of stewarding high net worth individuals to maintain high levels of engagement over a significant period. You will have experience of Trusts and Foundations fundraising including pipeline management and stewardship, writing compelling funding applications and impact reports.
You will be a strategic thinker with excellent interpersonal, research and organisational skills, confident managing a complex pipeline and working collaboratively across teams. You will be comfortable working independently, using CRM systems, and engaging senior stakeholders, including trustees and high-level donors. Most importantly, you will share myaware’s values, demonstrate empathy with our cause, and be committed to making a meaningful difference through philanthropy.
If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Application instructions
Candidates should submit their CV and tailored covering letter by: 11:30pm on Monday 25th May 2026.
Provisional interview date will be week commencing: 01.06.2026
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.
The client requests no contact from agencies or media sales.
The client requests no contact from agencies or media sales.
We’re looking for a People and Culture Manager to shape and lead Amala's first dedicated people function, ensuring our global team is supported by rigorous and human-centred people practices. You will work closely with the Head of Finance and our international leadership team to manage the end-to-end team member lifecycle and continuously foster a deep sense of belonging across our remote workforce.
Who we are
Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. Our approach to education is conveyed through our human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future.
Key responsibilities
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Recruitment & Onboarding: Lead end-to-end hiring and design onboarding programmes that strictly adhere to Safer Recruitment requirements.
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Performance & Development: Manage the annual review cycle and coach managers to have meaningful, development-focused conversations.
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Policy & Culture: Act as a custodian of Amala’s culture while maintaining compliant HR and policies and the Single Central Record.
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Compensation: Maintain our job grading framework and lead salary benchmarking against the NGO sector.
You will be successful if you have
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CIPD Level 5 qualification and proven HR management experience within an NGO or mission-driven organisation.
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The ability to navigate the nuances of supporting globally distributed teams across different cultures and time zones.
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A human-centred mindset that balances rigorous HR compliance with empathy and a commitment to team wellbeing.
All roles at Amala are open to applications from all sections of society. We believe in the potential of everyone regardless of race, religion or belief, ethnic origin, disability, sexual orientation, family structure, economic background, age, nationality or citizenship, gender identity, marital or civil partnership status, pregnancy or maternity, age, or any other characteristic protected by law.
Safeguarding children, young people and vulnerable persons is a priority for Amala. All team members are expected to share that commitment and adhere to Amala’s Safeguarding and Welfare Policy and Team Code of Conduct. Any offer of appointment by Amala is conditional on satisfactory pre-appointment checks.
How to apply
Read the job description for more details on the role and for information on how to apply.
Deadline: Monday 18 May 2026, 12:00 BST
Our mission is to use the power of education to transform the lives of refugees, their communities and the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is an expansion of a current Finance Administrator's role, to allow additional support for our ecumenical charity's growth. This role will be responsible for all aspects of finance administrative and CRM database support and the successful candidate will want to be part of a faith-based organisation, committed to the mission of the charity both in the UK and the Holy Land.
The primary responsibility and focus of the role will be to support the Finance Manager with finance handling and working with our CRM database to improve data quality; additionally you will support the administrative function, particularly in engaging with the CRM database as needed and available for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters and clergy across the UK and with our partners in the Holy Land.
You will be working under the day-to-day management of the Finance Manager as a direct report but collaborating closely with the Office Manager for administrative work as required.
Typical tasks will include:
- Record financial donations from all income streams into the charity (cash, cheque, CAF, BACS, online, by phone, in-person)
- Monitor bank account payments, online donations, and standing orders/direct debits
- Produce reports from payment processing companies
- Produce Gift Aid claims in conjunction with Finance Manager
- Logging and recording of accounts payable
- Become an expert user of our CRM (Access ThankQ) to ensure high-quality, accurate and compliant supporter data
- Use the CRM to produce segmentation, reporting and data analysis - creating queries, dashboards and reports to track performance
- To support the delivery and distribution of shop products purchased either through the website shop, over the phone or by mail order
- Assist with product stock and ordering
- Assist with the website shop and maintaining/adding product listings
- Basic office duties, including answering phone calls, logging and responding to letters and emails, franking letters, taking donations by phone
- Assist with other project deliverables identified by management
- Help maintain the cleanliness and Health and Safety of the office environment including cleaning and tidying as needed
Suitable training will be given as needed.
You will need to have previous experience in a finance role and will ideally have previous experience working in a charity.
This is a full-time, office-based role in Kenilworth.
Please click on 'Apply Now' to download the full job specification and description.
Candidates are encouraged to contact the Office Manage, Jen Hill, to discuss the role and their fit in advance of applying.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Combine your financial expertise with real-world impact by joining Parkinson’s Europe (PE) as our Senior Finance Manager. We’re seeking a proactive professional with heart and passion to safeguard our financial health and empower the Parkinson’s community across Europe, offering a role with significant autonomy and clear room for professional growth within our evolving organisation.
Job specification
Location: Remote working (but note that occasional travel – to attend quarterly team meetings in the UK and other ad hoc meetings/conferences – is required)
Salary: £17,200 – £20,000 per annum, dependent on experience (£43,000 – £50,000 FTE).
Annual leave: 13.5 days per annum (inclusive of pro-rata statutory bank holidays, based on a full-time equivalent of 25 days).
Contract: This is a permanent, employed role
Responsible to: Director General
Collaboration with: Operations Director and Partnerships Director, plus the wider team
Job description
Main purpose of role
To oversee the charity’s financial management, ensuring accurate reporting, effective budgeting and robust controls. The Senior Finance Manager provides insight to support strategic decision-making, maintains compliance with statutory and regulatory requirements, and manages day-to-day finance operations to safeguard the organisation’s financial health.
In addition, as part of a small team, the Senior Finance Manager provides light-touch HR support to assist with processes – such as appraisals, payroll and staff records — helping to ensure smooth operations in the absence of a dedicated HR function.
Key tasks – finance
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Ensure accurate recording of information of various funding (industry, donations, memberships etc), spending, banking
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Manual bookkeeping and liaising with Accountants in the UK and in Belgium to ensure data is uploaded correctly to Sage (or similar software)
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Monthly month end checks on Sage and accurate nominal coding, working with PE’s appointed accountants
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Raise invoices and credit control
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Accounts payable & expenses process including employee and freelance pay
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Managing all aspects regarding employee pay – working with PE’s appointed payroll agent, pension provider and insurance broker
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Year-end work – including checks and liaising with PE’s appointed accountants
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Charity Commission – completion of annual return
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Donations – check and manage paypal and other donation platforms accordingly
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Management of all PE bank accounts and all aspects regarding bank matters – i.e unknown payments, bank applications for new card holders, transaction queries etc
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Financial reviews with Director General and Operations Director, and to provide accurate information in regards to forecasting, funding, spending, general P&L and other financial matters
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Perform monthly cash-flow forecasting to ensure the 4-month reserve policy is maintained at all times
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Annual budgeting
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Liaising with Treasurer, dealing with any queries he/she may have; assist with AGM reporting
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Join Board/AGM meetings as required, and deal with any finance-related queries the Board members may have
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Keeping abreast of UK national regulatory and budgetary developments
Key tasks – HR and other
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Support and liaise with the Operations Director and Partnerships Director with all treatment industry/funding agreements
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Maintain the organisation’s Contract Register, ensuring all agreements (i.e., treatment iindustry partnerships) are tracked for payment milestones
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Keeping and maintaining employee/freelance agreements up to date
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Holiday and sickness tracking
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Liaise and support the Operations Director with regards to various policies (i.e expenses, bereavement)
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Supporting the Director General and Operations Director with the appraisal process
Person specification
Essential skills and experience
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Minimum five years’ professional experience in an accounting or finance role, supported by a relevant accounting qualification or significant demonstrable experience. Prior experience within the charity or not-for-profit sector is highly desirable. Experience or comfort managing cross-border EU-UK financial complexities is a plus.
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Experience of preparing management accounts, budgets, forecasts and year-end reporting
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An understanding of charity finance requirements (e.g. charity accounting, Charity Commission obligations)
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Proficiency in accounting software (Sage or similar) and MS Office (especially Excel)
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Experience of basic HR processes (e.g. recruitment, contracts, record-keeping, employee/er taxes and pension obligations)
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Understanding of payroll administration
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Ability to interpret and explain financial information to non-finance colleagues and Board directors
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Strong organisational skills with the ability to manage multiple priorities
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High level of accuracy, attention to detail and integrity
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Excellent communication and interpersonal skills, with a collaborative approach
Personal qualities
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Commitment to the values and mission of the charity
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A proactive, hands-on approach suited to a small organisation
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Ability to work independently and take initiative
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Flexibility and willingness to adapt to changing needs
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Discretion and respect for confidentiality
Application process
To apply for this role, please submit your CV and a cover letter outlining your suitability via the CharityJob portal. The deadline is officially 27 May; however, please note that applications will be reviewed on a rolling basis, and we reserve the right to begin the interview process or close the vacancy early if a suitable candidate is found. Therefore, early applications are strongly encouraged.
Parkinson's Europe is an inclusive employer committed to diversity, equity and inclusion. We use an anonymous recruitment process to prevent unconscious bias, and welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, race, religion, sexual orientation, or any other characteristic. We believe that a diverse team enriches our work and strengthens our ability to serve the entire Parkinson's community across Europe. Please let us know if you have any accessibility requirements we can provide to support you during the application process.
We work and campaign with people with Parkinson’s, their carers, families and supporters across Europe to ensure their voices are heard / listened to
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications Manager
About the role
We are looking for an experienced Communications Manager to help bring our mission and impact to life.
Reporting to the Head of Communications & Transformation, you’ll lead on high-quality, engaging communications that support our programmes, partnerships and organisational goals.
Key responsibilities include:
- Developing and delivering social media content and managing day-to-day channels
- Producing compelling written, visual and video content, including impact case studies
- Copywriting for our website, email campaigns and publications
- Delivering internal communications to support colleague engagement
- Supporting stakeholder communications and marketing campaigns
- Developing and implementing brand assets
About you
You’ll be an experienced communications professional, comfortable working in a fast-paced environment and managing multiple priorities. You’ll bring creativity, strong organisational skills and a passion for social impact.
Essential experience includes:
- Experince of working in an internal communications-based role
- Excellent planning and project management skills
- Strong writing, editing and visual content skills
- Experience managing social media channels
- Video editing skills (Adobe Premiere Pro)
- Experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
- Experience with email platforms such as Campaign Monitor (or similar)
For full details of the role and our rewards and benefits package, please view the candidate pack.
How to apply
Please apply via CharityJob with your CV and a cover letter.
Closing date for applications: Tuesday 5 May at 9am
Interviews: Interviews are intended to take place week commencing 18 May
Alongside your CV, please provide a covering letter telling us about your experience and why this role appeals to you. We’re really interested in hearing your authentic voice, so we encourage you to write this yourself rather than relying on AI.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Location: Predominately home based but must be available to travel to London for meetings and attend Trekstock events
This is a hands‑on, relationship‑led role at the heart of Trekstock’s fundraising, with real responsibility and the opportunity to take ownership within a growing team.
You’ll take ownership of key income streams including challenge events, corporate partnerships and supporter care, helping us grow income while delivering a brilliant experience for everyone who supports Trekstock.
You’ll work closely with existing partners such as Fujifilm UK and The National Lottery, while also contributing to the development of future partnerships. This is a role for a confident starter‑finisher who enjoys taking ideas from concept through to delivery and seeing work through with care and impact.
From managing our iconic Trek This City event to building long‑term partnerships with corporate supporters, you’ll play a key role in bringing new people into our community and keeping them connected to our mission. You’ll be trusted to take ownership, build strong relationships, and make things happen in a small but mighty team.
This role is ideal for someone with fundraising experience who’s ready to step up, embrace a challenge, and make a real difference to the lives of young people affected by cancer.
Key responsibilities
Challenge events & community fundraising
- Lead on the delivery and growth of Trekstock’s challenge events portfolio, including Trek This City, London Marathon places and third‑party events
- Recruit, manage and inspire participants and volunteers, supporting them to reach (and smash) their fundraising targets
- Build meaningful supporter journeys for fundraisers and volunteers that feel personal, motivating and on brand
- Work closely with colleagues and volunteers to promote events and bring supporter stories to life
- Monitor performance, income and ROI, spotting opportunities to grow, improve and refine our approach
- Attend and support events, working alongside volunteers on the day (including occasional evenings and weekends)
Corporate partnerships
- Develop and manage relationships with existing corporate partners, including multi-year charity partners
- Deliver engaging, high-quality partnerships that go beyond fundraising
- Identify opportunities to increase income and deepen engagement
- Support pitches, proposals and reporting for new and existing partners
- Ensure partners feel valued, inspired and connected to Trekstock’s impact and misson
Supporter care & fundraising operations
- Deliver excellent supporter care across all fundraising activity
- Manage key admin processes including thanking, banking and donation processing
- Maintain accurate records on the CRM/database (GDPR compliant)
- Support income tracking, reporting and pipeline management
Wider team contribution
- Contribute ideas to grow income and reach new audiences
- Represent Trekstock at events, meetings and networking opportunities
- Work collaboratively across the team to support campaigns and activity
- Stay curious; bringing in new ideas, trends and opportunities
About you
You’re a confident relationship‑builder who enjoys working closely with people and making things happen. You’re organised, proactive and comfortable juggling multiple priorities, and you genuinely care about delivering an excellent experience for supporters and partners. You thrive in a small team and are comfortable taking ownership, spotting opportunities and seeing things through from idea to delivery.
You’ll bring:
- Experience in fundraising (events, community, corporate or similar)
- Strong relationship management and communication skills
- The ability to manage multiple projects at once, from initial idea through to delivery and evaluation
- A self-starter mindset; you’re confident working independently and don’t need a big team around you to get things done
- Experience taking ownership of fundraising products or campaigns end-to-end
- A proactive, solutions-focused approach with the confidence to make decisions and keep things moving
- Experience using a CRM or fundraising database
- Good attention to detail (especially with donations and data)
- Confidence representing Trekstock externally
Nice to have (but not essential)
- Experience managing challenge events
- Experience working with corporate partnerships
- Knowledge of fundraising regulations, GDPR and Gift Aid
- Experience in a small to medium charity or start-up environment
The kind of person who’ll thrive here
- Warm, down-to-earth and great with people
- Happy to roll up their sleeves and get stuck in
- Comfortable balancing big ideas with admin detail
- Motivated by impact and purpose
- Communicates with empathy and authenticity
Benefits
- One duvet day per year
- Health and wellbeing benefits
- An extra day off for your birthday
- Additional annual leave over the Christmas period
Trekstock is committed to building an inclusive team and welcomes applications from people of all backgrounds and experiences.
To provide life-changing programmes, tailored support and expert guidance – all designed to reach every single person who needs us, wherever they are.
The client requests no contact from agencies or media sales.
Job Purpose: Lead delivery of a national climate action programme (BELIEVE in Climate Action), managing cross-sector partnerships, stakeholder engagement and programme operations. Oversee youth-led initiatives and knowledge exchange, while also supporting university teams to deliver the ParliaMentors programme and strengthen student leadership and civic engagement.
- Salary: £40,204 (Band D, Point 3, including London weighting) / £36,501 (Band D, Point 3, elsewhere in the UK)
- Contract: 4.2 years (this is a fixed term contract, linked to the BELIEVE project, ending in September 2030)
- Location: primarily hybrid/remote, open to candidates anywhere in the UK. The project is based in England, so the role will involve regular travel to locations across England, including London.
- Hours: 1 FTE (0.8 FTE can be considered)
- Reporting to: Senior Programme Manager, Youth & Universities
- Start date: 3rd August 2026
About the role
We are seeking an experienced and strategic Programme Manager to lead delivery of Believe in Climate Action (BELIEVE), an ambitious national initiative at the intersection of climate action, youth leadership and community engagement (3 days per week). This role will also support the delivery of the UN Award winning ParliaMentors project, providing mentoring, training and leadership development opportunities to students across the country, and maintaining strong relationships with University partners (2 days per week).
This is a unique opportunity to lead a complex, high-impact programme that connects schools, communities, young people, researchers and policymakers, shaping a more inclusive and effective model of climate action across England. You would be joining a team that has been running impactful projects for 19 years, which centres the voices, needs and potential of young people to bring about change.
The BELIEVE project
BELIEVE in Climate Action (BELIEVE) is an ambitious and innovative national programme led by the Faith & Belief Forum in partnership with the Cambridge Interfaith Programme. Together, we are building a bold new model for climate action, one that connects grassroots communities, young leaders, researchers and policymakers through collaboration, co-learning and shared purpose.
This is a unique opportunity for an experienced Project Manager to lead a pioneering, cross-sector initiative that is reshaping how climate action happens in England. BELIEVE operates at the intersection of community engagement, youth leadership and policy influence, requiring strategic oversight, strong partnership management and the ability to navigate complexity across local, regional and national contexts.
BELIEVE is also a platform for sector leadership. It offers the opportunity to influence how climate engagement is understood and delivered, particularly by centring voices often excluded from mainstream climate discourse, including young people and those from diverse faith and belief backgrounds.
About the Faith & Belief Forum
For nearly 30 years, the Faith & Belief Forum has worked to build connected communities, a society that celebrates diversity, and to tackle faith and belief based hate, discrimination, division and polarisation.
We are a dynamic organisation, who puts the voices of our beneficiaries at the forefront. We work in schools to build connection, understanding and empathy, in universities to build confidence, skills and connection in the next generation of interfaith leaders, and in communities to celebrate the role that faith plays in society, and pilot new, innovative approaches to tackling hate and division at the local level.
Our team is diverse, talented, sensitive, and creative. We value building meaningful connection amongst ourselves, and with our partners and stakeholders. We believe that a central solution to tackling division, polarisation and hate is connection, that is both expertly facilitated and heartfelt. In our projects this takes place through education, dialogue, social action projects, mentoring, training and development, public engagement events, and community led responses to local issues.
Key Responsibilities
Programme leadership & delivery
· Lead the strategic and operational delivery of BELIEVE across its three interlinked workstreams
· Ensure effective planning, implementation, monitoring and evaluation of a multi-year national programme
· Manage programme timelines, budgets, reporting and risk
Stakeholder engagement & partnerships
· Build and maintain strong relationships with cross-sector stakeholders, including schools, community organisations, funders, academic partners and policymakers
· Act as a senior point of contact for programme partners, ensuring alignment, accountability and collaboration
· Convene and facilitate high-level stakeholder spaces, including national workshops and knowledge-exchange forums
Team & youth leadership oversight
· Line manage the BELIEVE project Coordinator, ensuring timely and high quality delivery of workplans, supporting their development and training, managing any performance issues, and helping them to grow and thrive.
· Oversee delivery of the youth leadership strand, including internship programmes and youth-led climate action projects
Strategy, learning & influence
· Design internal evaluation frameworks and processes, in collaboration with University of Cambridge academics
· Translate research, learning and evaluation into programme development, communications and external influence
· Contribute to shaping national conversations on inclusive climate action
· Responsible for delivery, and ensuring programme outputs (reports, toolkits, events, digital platforms) are high-quality and impactful
Manage 2 teams of ParliaMentors students
· Support with delivery of the ParliaMentors programme, including facilitating workshops, having meetings with students, organising the logistics for various events throughout the year
· Mentor and support two teams of students at two universities as they work together to deliver a social action project
· Contributing to communications for the programme on social media, LinkedIn, and newsletters
· Support with delivering trainings for university staff
Person Specification
Essential Experience
· Significant experience managing complex, multi-partner programmes (ideally national or multi-regional)
· Demonstrable expertise in stakeholder engagement at a senior level, including building and maintaining strong partnerships across sectors
· Strong track record of delivering complex programmes on time and within budget
· Confidence and proven experience in line management (this role will line manage 1 Project Coordinator, and oversee an internship programme of up to 8 paid interns per year)
· Strong financial management skills, and experience managing large budgets (this role will be responsible for financial management of the BELIEVE project, and reporting to funders)
· Strong experience and understanding of Safeguarding, in charities and/ or school settings
Skills & Competencies
· Excellent project management skills, experienced in using project management tools
· Excellent relationship management and influencing skills
· Strategic thinking combined with strong operational delivery
· Ability to navigate complexity and work across different sectors and perspectives
· Strong written and verbal communication skills
Desirable
· Experience in climate action, sustainability or environmental programmes
· Understanding of faith, belief and/or intercultural engagement
· Experience working with research partners or translating evidence into practice
· Project management qualification
· CRM development experience
How to Apply
Please submit:
· Your CV (Max 2 pages)
· A cover letter detailing what motivated you to apply for the role, and how you meet the person specification.
Application deadline:
6th May 2026, 9:00 AM
Benefits include:
· Opportunity to work mainly remotely from home, with occasional travel to London and other locations across England required for schools, events, and activities.
· Generous annual leave from 25 days (pro rata) plus UK bank holidays, increasing with length of service and including a birthday day off after three years.
· 2 days paid volunteer leave (pro rata)
· Generous pension scheme to help you save for the future.
· Interfaith and intercultural learning opportunities
· Access to internal learning sessions on topics relevant to our sector
· Team events / away days / annual retreat
· Supportive and inclusive work environment with a focus on staff wellbeing
Who we encourage to apply
We value sensitivity to the issues at the heart of our work and a strong commitment to The Faith & Belief Forum’s goals. We welcome applications from people of all backgrounds and lived experiences. We particularly encourage applications from Black, Asian and other minority ethnic communities, as well as from faith or belief communities currently underrepresented in our organisation, including Sikh, Muslim, Hindu, Buddhist, Jain and Zoroastrian communities. We warmly welcome applicants of all ages and experiences who share our vision and values, and are committed to creating an inclusive workplace, regardless of protected or unprotected characteristics, including but not limited to gender, disability, sexual orientation, and religion or belief.
We recognise that valuable experience can be gained through work, study, volunteering, or community involvement.
Unfortunately, we can only consider applications from individuals who have the unrestricted right to work in the UK, as we are unable to offer visa sponsorship. Applicants must also already be resident and based in the UK at the time of application.
The client requests no contact from agencies or media sales.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB mobilises resources, partnerships, public engagement and advocacy to support high‑impact housing solutions in the UK and internationally, working closely with Habitat for Humanity International (HFHI) and the wider Habitat for Humanity network.
Job Purpose
The Programme Development Manager role is a critical role in ensuring the development and progression of our programmes. The role is responsible for drafting compelling propositions for our UK programmes and both the proposal development and remote programme management oversight of our international work.
Key responsibilities will include developing partnerships and delivering compelling propositions to expand our existing donor-base and programme reach. This role will also manage and support the delivery of impactful projects and be responsible for collaborating with our wider Habitat for Humanity network. This role is central to translating Habitat for Humanity's GB’s mission and strategy into high-quality programmes that maximise social impact.
This is a remote (home-based) role, with regular travel to internal meetings in London and occasionally for monitoring visits overseas.
If this sounds like it could be a good match for you, please take a look at the Candidate Pack on our website for more details and how to apply.
The deadline for applications is Tuesday 12th May 2026 (at 11:59 pm).
Main Duties and Responsibilities
1. Partnership and Proposal Development: Develop and deliver compelling partnerships to expand our existing donor-base
· Scope funding and partnership opportunities and engage with existing, new and potential institutional donors and programme partners through 1) desk research; 2) preparing donor/partner profiles; 3) updating an active pipeline of proposals and opportunities; 4) engaging, building and maintaining new and existing partnerships.
· Lead the proposal development and submission process of high-quality programmes – including narrative, Monitoring and Evaluation frameworks and budget preparation. This will require working directly with our network of National Offices (NOs), and Habitat for Humanity International (HFHI), ensuring that Habitat GB aligns with the tools and processes that have been developed to support this work.
· Coordinate and lead proposal development meetings with NOs and HFHI, including taking the meeting minutes.
· Ensure that feedback and learning from project bids, both successful and unsuccessful, is shared across the organisation and is used to inform future thematic priorities and programme design.
2. Impact Delivery: Manage and deliver impactful projects
· Support National Offices to prepare and establish effective project management tools and mechanisms for grant set-up and project launches in close collaboration with HFHI.
· Coordinate monthly project management meetings for key projects with National Offices.
· Conduct monitoring visits (if necessary) to projects, alongside the provision of distance monitoring, evaluation, accountability and learning (MEAL) and safeguarding support to National Offices and their partners. Collate data, ensuring it is of high quality and produced in line with grant agreements.
· Draft, review and edit/format project reports for timely submissions to donors in close collaboration with Habitat GB colleagues, National Offices/Branches and HFHI colleagues, ensuring donor compliance.
· Support the timely transfer of funds to National Offices, tracking progress against expenditure.
3. Collaboration: Across Habitat GB and the wider Habitat network
· Supervise and mentor Programmes Assistants and volunteers (where/when) applicable, supporting their development and the delivery of high-quality work.
· Actively participate in several Communities of Practice (CoPs) hosted by major donors and development networks for external knowledge sharing and learning.
· Present key thematic topics within Habitat GB quarterly for internal sharing.
· Post case studies and project highlights on Habitat GB website.
Person Specification
Experience
- Proven experience of partnership building with UK institutional donors (Essential)
- Experience in project proposal writing and familiarity with programming documents e.g. logical framework and Theory of Change models. (Essential)
- Experience of developing and maintaining effective document management and information management processes. (Essential)
- Experience and good understanding of best practice, knowledge management and Monitoring, Evaluation, Accountability and Learning (MEAL) and safeguarding in a programme context. (Desirable)
- International programme management experience preferably in a development context. (Desirable)
Skills / Knowledge
- Excellent report writing and content development skills. (Essential)
- Understanding of financial management processes, including excellent numeracy skills and proven ability to analyse budgets, project pipelines and financial reports. (Essential)
- Ability to undertake international travel to field locations in different parts of the world when the situation allows. (Essential)
- Clear and straightforward verbal and written communication skills. (Essential)
- Excellent attention to detail. (Essential)
Working Style
· Ability to work collaboratively with diverse global teams, across different time zones. (Essential)
· Self-motivated and organised, able to work under pressure to deadlines and use own initiative to solve problems with minimal supervision and adapt to challenges. (Essential)
· Enthusiastic and positive, with a can-do attitude. (Essential)
The role and responsibilities will be carried out in a way which reflects:
· Habitat GB’s commitment to safeguarding children and vulnerable adults in accordance with the Safeguarding Policy.
· A commitment to Habitat GB’s vision, mission, values and approach.
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Are you an experienced relationship fundraiser who wants to help secure transformational gifts that change the lives of dogs in the UK?
We’re looking for a Major Gifts Development Manager to build a pipeline of new and existing donors across the North of England and Midlands. This ambitious new position will play a pivotal role in shaping the future of Dogs Trust’s work in the region.
What does this role do?
As Major Gift Development Manager, you will:
- build a pipeline of prospective supporters in the region, proactively arranging meetings and approaches with potential donors, identifying individuals who are passionate about animal welfare and may support our work,
- create memorable experiences that bring supporters closer to Dogs Trust by delivering bespoke, creative stewardship plans, underpinned by a deep understanding of donor motivations,
- be a key representative of Dogs Trust with high‑value supporters and senior volunteers and work closely with internal colleagues to create close relationships with donors, providing them with a compelling and fulfilling supporter journey,
- identify opportunities to develop relationships with senior volunteers and influential individuals to strengthening relationships in the region.
This is a hybrid role that will combine working from home and visiting local rehoming centres for meetings with donors across the region. The role will be contractually based at one of the following rehoming centres: Darlington, Leeds, Manchester, Merseyside, Shrewsbury, Kenilworth, Loughborough or Snetterton.
Interviews for this role are provisionally scheduled for Wednesday 13th and Thursday 14th May and will take place on Teams.
Could this be you?
To be successful in this role, you’ll be a natural connector who thrives on meeting new people and building trust. You’ll have experience of fundraising and working with High Net Worth Individuals and making five-figure asks and above, or supporting senior colleagues with making those asks. You’ll need excellent communication skills, with the ability to write compelling proposals and build strong 1-1 relationships. While you’d ideally have experience in Major Gifts, we’d welcome applications from candidates who have fundraising or relationship management experience in other disciplines and are keen to develop their skills in this area. A commitment to the work we do at Dogs Trust is essential, as this must shine through while interacting with supporters.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Every day, firefighters across the UK run towards the things most of us run from. The Fire Fighters Charity exists to support them and the people they love, when they need it most.
Now they're looking for someone to help grow the income that makes that possible.
This is a rare one.
Face to face fundraising at the Fire Fighters Charity isn't a tired legacy channel, it's a programme that's been rebuilt, is already performing strongly, and is seen as central to the charity's future. The in-house team works directly with fire and rescue services across the country. A public-facing agency programme runs alongside it. Both are growing. Both need stronger leadership.
That's where you come in.
As Face to Face Manager, you won't just be keeping the plates spinning. You'll be shaping strategy, building business cases, improving data and reporting, managing agencies and an in-house team, and helping take this programme to the next level. You'll have direct access to the firefighters themselves, whose stories are among the most compelling anywhere in the charity sector.
What you'll bring:
A solid grounding or at least a strong working knowledge in face to face or dialogue fundraising, whether from the charity side or an agency background. Strong data skills and confidence with KPIs and reporting. The strategic instinct to see the bigger picture, not just the next campaign. And the personality to thrive in a remote, relationship-driven role where no two weeks look the same.
Experience with Salesforce or a similar CRM is a plus. A solutions-focused mindset is a must.
Why it matters:
Over 10,000 people from the UK fire and rescue community were supported last year. The charity has 45,000+ regular givers. Individual giving income already exceeds £4m and F2F has significant room to grow. The person who takes this role will be a key part of making that happen.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Development Manager
Location: Cambridge, UK OR Remote, UK, with regular travel to Cambridge
Salary: £44,000-£48,000 p.a. full-time equivalent, dependent on experience
Basis: Fixed-term contract (12 months). Full-time, part-time or flexible.
Eligibility: You must be eligible to work in the UK
The role
We are looking for a Development Manager to join our fundraising team to support our ambitious, global mission to democratise computing and AI education for all young people. . You’ll build and manage a global portfolio of strategic, high-value funding partners that share and advance our mission. Through effective relationship building and account management, you’ll engage donors with the aim of growing their long-term support for our work.
The ideal candidate will have experience of successful corporate/institutional partnership development and/or stewardship at a national or international scale. You may also have experience working with trusts and foundations or securing sponsorship for events.
We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team of people who care about our mission and each other
We work hard to make sure that the Foundation is a place where everyone is supported to do the best work of their careers. We have a flexible and collaborative approach to all aspects of our work. If you're the right person for the job, we’ll make it work for you, and you can be confident that you’ll be joining an exceptional team of people who care about our mission and each other.
Responsibilities
- Proactively develop a pipeline of funding opportunities, establishing relationships that will lead to new partnerships or donations
- Manage a portfolio of existing partners, developing and implementing engagement strategies to strengthen these relationships
- Match funders’ objectives with the Foundation's programmes and goals
- Prepare funding applications, proposals, presentations, and pitches, working collaboratively across the Foundation to support the development of these documents
- Evaluate and report on partner activities to ensure goals are achieved and the impact of their support is shared
- Develop and implement engaging and bespoke stewardship plans
- Accurately capture information using our CRM (Salesforce) pipeline process
- Support colleagues as they develop new donor relationships to secure grants and donations
- Develop and maintain updated knowledge of the Foundation’s programmes and associated funding opportunities
Experience and personal attributes
We recognise that everyone has the potential for growth. We welcome applications from candidates who can demonstrate that they have some, but not necessarily all, of the experience and personal attributes listed here.
You should have:
- Experience in securing and developing long-term corporate partnerships and/or high value income (£50K+)
- Competence in using a CRM or equivalent system
- Effectiveness in working with multiple stakeholders across organisations to achieve solutions and deliver results
- Evidence of highly adaptable interactions with a wide range of people, with experience in advocacy, networking, and negotiation
- Practical knowledge of preparing and presenting a compelling case for support in various forms, including in person and through written communication
- Experience of monitoring, reporting, and forecasting against plans and budgets
- Strong organisational and administrative skills
- Excellent relationship building skills
- A commitment to the mission and values of the Raspberry Pi Foundation
Ideally, you’ll also have:
- Experience in prioritising a pipeline of multiple opportunities
- A high level of IT literacy, particularly knowledge of using the Microsoft Office suite or Google apps (Gmail, Calendar, Docs, and Forms)
- Experience in fundraising in markets outside of the UK
About us
The Raspberry Pi Foundation is an independent charity with a global mission to enable all young people to realise their full potential through the power of computing and digital technologies.
We empower schools to teach computer science and AI literacy through free curricula, classroom resources, purpose built software tools, and professional development for teachers. We inspire young people to become tech creators through the world's largest networks of coding clubs. We undertake original research that informs our work and which we use to advance the field of computer science education more broadly.
All of our resources and learning experiences are available for anyone to use at no cost. We are particularly focused on creating opportunities for young people who experience educational disadvantage and those who come from backgrounds traditionally underrepresented in technology industries.
Over the past decade, we have supported hundreds of thousands of educators and tens of millions of students. We have teams in six countries (India, Ireland, Kenya, South Africa, the UK and US) and partnerships with mission-aligned non-profit organisations in over 60 countries.
We are at the forefront of the global educational movement to expand access to computer science education and AI literacy. You can learn more about our work in our latest Annual Report.
Benefits
In addition to competitive salaries, we offer a wide range of benefits for all of our colleagues.
- Paid time off. In addition to public holidays, full-time employees in the UK receive 25 days of paid annual leave initially, rising to 30 days after five years service, plus 3 additional days of paid leave for the company-wide closure at the end of each year.
- Pension. We provide an 8% employer contribution on top of your minimum 4% employee contribution.
- Private healthcare. We provide comprehensive private healthcare for all employees through Vitality Plus.
- Flexible working. We have clear policies to provide flexibility over when and where you work, helping you balance work responsibilities with the rest of your life.
- Support for parents and carers. We provide generous family leave and flexibility for parents and carers.
- Life assurance and income protection. We provide life assurance and income protection schemes to provide peace of mind for you and your family.
- Investing in learning and development. We invest in your growth and development, including through access to learning resources and training, with dedicated time for all employees.
- Travel to work. Through our Cycle-to-Work and Season Ticket Loan schemes we support cost effective and sustainable travel to work.
Timetable for applications
Closing date: 8 May 2026, 9:00am
Phone screen: Week commencing 11 May 2026
First interview: Week commencing 25 May 2026
Second interview: Week commencing 1 June 2026]
Our recruitment process
All of our workplaces are inclusive spaces where we want people to feel respected, valued, and able to do their best work. We are committed to building teams that bring together people with a broad range of backgrounds, skills, and perspectives. That starts with our recruitment process.
Here's what you can expect:
- As part of your application, you will be asked to respond to a small number of questions that we will use to screen your eligibility for the role. You will also be asked to provide your cv and a short cover letter.
- Eligible applications will be reviewed by our recruitment team and the hiring manager.
- A small number of candidates will be invited to a phone call with the hiring manager.
- The purpose of this call is to check our understanding of your application and to answer any questions you have.
- We normally have two interviews, which may take place in-person. Interviews will be with the hiring manager and at least one other colleague.
- You will usually be asked to undertake a work-based assessment in advance of your interviews. This will be an opportunity for you to show how you would perform some part of the role. You will be given advance notice and clear instructions.
- If you have any questions about or feel that you need any adjustments to the recruitment process, including adjustments for neurodiversity, please contact our People and Culture team.
We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Everyone appointed to a role at the Foundation will be required to undergo a background check to confirm that you are a suitable person to work with children. Further background checks will be made at regular intervals thereafter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
37.5 hrs Full time, site based
Annual salary
D1 £31,168.36 to D3 £38,129.42
Review date
19/04/2026
The postholder integrates people, place and process by connecting operational delivery with governance and strategic oversight; to protect patient dignity through environmental standards, ensure regulatory compliance, and drive patient and family experience assurance.
The aim of the role is to ultimately ensure safe, compliant, dignified and high-performing environments that actively support patient care delivery and staff workplace experience.
The role provides managerial oversight of the Clinical Facilities Coordinator and Support Facilities Coordinator, ensuring clarity of standards, regulatory compliance, cost control and service resilience.
In summary, the Facilities & Patient Experience Manager is accountable for:
- Safe, compliant and well-coordinated Facilities Services.
- Regulatory readiness across environmental, equipment and hospitality functions.
- Positive patient and family environmental experience and subsequent feedback channels.
- Performance and development of Facilities Coordinators.
- Contract oversight and cost-effective service delivery.
- Continuous improvement across the Facilities function.
Key to the quality of service we provide, this role requires a proactive approach, visible, hands-on leadership, emotional intelligence and a strong delivery mindset. The postholder must be comfortable operating within a hospice environment where compassion, discretion and professional standards must coexist.
Subsequently, success in this role depends on presence, accountability and the ability to translate policies into consistently delivered day-to-day practice.
Qualifications
Essential
·Recognised Health & Safety qualification (e.g. IOSH Managing Safely or NEBOSH General Certificate).
·Evidence of formal training in Infection Prevention & Control principles.
·GCSE (or equivalent) English and Maths.
Desirable
·IWFM (Institute of Workplace and Facilities Management) Level 4 or Level 5 qualification.
·Safeguarding Level 3 (or willingness to complete).
·Formal leadership/management qualification (e.g. ILM Level 5, CMI Level 5).
·Qualification or formal training in Quality Improvement methodologies.
·Contract management training.
·First Aid at Work
Knowledge and experience
Essential
·Proven experience managing operational service teams.
·Strong understanding of facilities management within a healthcare or regulated environment.
·Knowledge of CQC standards relating to safety, dignity and environment.
·Understanding of infection prevention, asset governance and stock control principles.
·Experience overseeing service contracts and performance monitoring.
·Awareness of safeguarding and public-space risk management.
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Highly people-oriented with strong interpersonal skills.
·Practical mindset - focuses on solutions rather than process for its own sake.
·Able to provide supportive but firm supervision to staff and volunteers.
·Comfortable having difficult conversations when standards are not met.
Personal Attributes
·Visible, hands-on leadership style.
·Strong emotional intelligence and ability to operate in sensitive environments.
·Calm and decisive under pressure.
·Ability to balance compassion with regulatory discipline.
·Strong accountability mindset.
·Confident in holding others to performance standards.
·Analytical thinker able to interpret feedback data and translate into action.
·Excellent communicator across clinical and corporate audience.
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.







