14 Worker jobs in Bury, Greater Manchester

This is a highly specialised frontline role supporting people affected by traumatic road deaths and life-changing injuries. We are seeking candidates with a strong understanding of trauma-informed practice and experience supporting people through the impact of traumatic bereavement and/or injury.

You will provide a specialist trauma-informed and bereavement-informed approach to care, helping individuals and families navigate the immediate and long-term impact of sudden loss or catastrophic injury. You will undertake a comprehensive needs, risk and safety assessment from which a bespoke support plan will be agreed with the person and/or families, ensuring that immediate wellbeing needs, vulnerabilities and safeguarding considerations are identified and addressed.

You will manage a caseload of complex cases, completing actions agreed following our trauma-informed framework and reviewing this regularly to ensure that support remains responsive to changing needs and levels of risk. You will provide guidance and advocacy, working collaboratively with Family Liaison Officers, health and mental health services, GPs, the coronial system, children’s services, social care, and other statutory and voluntary organisations, to ensure coordinated, safe, and effective support.

Specific to the West Midlands contract, the Caseworker will provide emotional, practical and advocacy support from the point of referral through to recovery, ensuring a step-down approach in the form of peer support/group work to provide continuity of care to the client. You will work closely with the Peer Support and Lived Experience Manager at Brake to identify clients to engage in the Peer Support programme and will follow up with client to support them in engaging with the programme. Additionally, you will support the Peer Support and Lived Experience Manager with tasks related to the Peer Support groups as and when needed.

You will hold good networking skills and ensure that you build a strong working partnership with West Midlands Police, including Family Liaison Officers (FLOs) and various policing teams. This will include robust communication, joint casework including face to face handovers from the FLO and joint visits as and when required. You will support in the initial triaging and assessment of clients, as well as providing ongoing casework and timely commencement of support to all clients in line with Brake’s Key Performance Indicators (KPIs). You will also complete In Service Wellbeing assessments (IWTs) at crucial points of a client’s journey with the aiming to help clients strive for improvements across all relevant areas of support needs.

The role requires a strong understanding of trauma responses, traumatic grief, safeguarding responsibilities, and the complex emotional and practical needs of people affected by sudden loss or catastrophic injury. You must be able to recognise and respond appropriately to distress, vulnerability, and potential safeguarding concerns, while remaining professional and compassionate. You will be supported with regular clinicalsupervision, 1:1 supervision,ongoing trauma-informed training, and opportunities to develop your skills, enabling you to build resilience and deliver high-quality care.

By joining this role, you will make a profound difference to individuals and families during their most difficult moments, helping them regain stability, access practical and emotional support, and navigate the complexities of the criminal justice or coronial process with guidance and care.

Brake is a remote-based organisation. Your team will consist of around 10 caseworkers and a team manager, most of whom are based in your region. Whilst there are some opportunities to connect with colleagues in-person throughout the year, you will be expected to be comfortable in establishing solid, remote based relationships with your peers. Brake uses online systems such as virtual meetings, Slack messaging and team huddles to stay connected.

Your day to day work as a caseworker will consist of speaking to service users in-person, so frequent travel in your area is required. 

Take a look at oour comprehensive job description for more details.