151 Young people support worker jobs

The Youth Worker (Mentoring) will support Inspiring Inclusion’s Our Schools, Our Change programme by providing trauma‑informed, one‑to‑one support to Black and racially minoritised young people with adverse childhood experiences. Working closely with Camden schools and community partners, they will build trusting relationships that help young people feel seen, heard, and empowered while wider systems change progresses. They will use holistic, strengths‑based, participatory approaches, contribute to a test‑and‑learn model, and bring strong reflective and organisational skills. Personal experience of racial profiling in state education is essential, enabling deep empathy and authenticity. The postholder will be a collaborative practitioner committed to equity, inclusion, and ensuring young people have real influence over decisions shaping their education and futures.

Youth Outreach and Community Worker (London - Waterloo)

Railway Children (UK Programme)

£32,000 per year plus 10% London weighting

Full-time – Permanent

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU? 

Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?

If the answer is yes, then read on to hear about this exciting opportunity.

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As part of our current strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

The role
We are looking to recruit a Youth Outreach and Community Worker in London as part of our UK Programme.

This role requires close working with partners, engaging and safeguarding young people in and around Waterloo Station, helping to identify and safeguard young people at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. This role involves working regular unsociable hours including evenings and weekends.

You will be working closely alongside key partners such as British Transport Police, security staff, Train Operators, Youth Services and other local stakeholders.

You’ll play a key role in the development of our UK Safeguarding on Transport Programme and part of a dynamic team delivering Railway Children’s safeguarding programme in the UK.

About you
We are looking for someone who brings experience of successfully engaging and supporting young people as well as experience of working in an outreach or similar community setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.

Alongside this you will be able to work effectively with community and statutory partners to safeguard young people.

You will have completed relevant training, have experience in safeguarding and in the issues relevant to vulnerable young and families. Therefore, you will be an experienced practitioner with an excellent understanding of safeguarding processes and procedures, who is able to work creatively, independently and within professional boundaries.

Your base would be at Waterloo station with regular travel to other stations and some home working. This role involves working regular unsociable hours including evenings and weekends.

A full job specification can be found in the job pack.

For further information about this post and working for Railway Children, including how to apply, please visit our website.

We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.

Closing Date: Wednesday 23rd September

Online Interviews: Wednesday 30th September/Thursday 1st October

In person interviews: Wednesday 7th October/Thursday 8th October

Are you passionate about making a direct financial difference in the lives of unpaid carers?

Join the Carers’ Hub Lambeth team and help ensure carers across our borough receive the financial recognition, stability, and specialist support they deserve.

In this vital role, you will deliver specialist, high-quality welfare and disability benefits support across our Young Carers and Adult Carers teams. Working directly with unpaid carers and their families, you will help maximise household incomes, navigate complex benefit systems, and ensure their rights are upheld.

What you’ll be doing:

• Specialist Casework & Income Maximisation: Deliver 1-to-1 welfare benefits casework, carry out calculations, complete application forms, and support carers through mandatory reconsiderations and appeals (covering PIP, Carer’s Allowance, Universal Credit, Attendance Allowance, etc.).

• Workshops & Outreach: Design and facilitate engaging information workshops and drop-in sessions (online and face-to-face) on key benefit topics affecting carers.

• Collaborative Support: Respond to internal and external referrals (from health, social care, and voluntary partners), working closely with team leaders to support particularly vulnerable carers.

• Partnership & Impact: Maintain accurate case records, track outcome metrics (e.g., financial gains), and represent Carers' Hub with local statutory and voluntary services.

What we are looking for:

• Benefits Expertise: In-depth, practical knowledge of the UK welfare benefits system and proven experience delivering 1-to-1 casework, form-filling, and reconsideration support.

• Strong Communicator: Excellent written and oral skills with a knack for breaking down complex benefit regulations into clear, understandable advice.

• Organised & Database Literate: Confidence managing a busy caseload, prioritising deadlines, and using CRM databases (e.g., Charity Log) and benefit calculation software.

• Empathetic & Inclusive: A genuine commitment to carers' wellbeing, safeguarding protocols, and non-judgmental, inclusive support.

About Carers' Hub Lambeth

Unpaid carers make huge sacrifices to look after loved ones, often facing steep financial, emotional, and practical challenges. At Carers' Hub, we work to limit these obstacles by raising awareness, influencing local policy, improving carer wellbeing, and connecting carers to essential resources and networks.

We are an Equal Opportunities Employer and warmly welcome applications from carers, disabled people, ethnic minority communities, LGBTQ+ individuals, and South London residents. As part of our disability commitment, we guarantee an interview to any disabled applicant meeting the essential criteria.

Ready to apply? Download our full Application Pack for detailed person specifications and instructions on how to apply. We look forward to hearing from you!

Closing date: 9am Wednesday 7th October
Interviews will take place on Thursday 15th October at 336 Brixton Road

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

Are you passionate about people’s rights?!

We are looking to recruit Self-Employed Mental Health Advocates to work in the following areas:

- Gloucester (GL2 9EE)

- Birmingham (B13 8QE)

- Northamptonshire (NN5 6UD)

- Cambridge (CB21 5EE)

- Luton (LU4 0LU)

- Kent (TN12 0ER)

- Greater Manchester (M46 9NT & M6 7DU)

- Warrington (WA2 8TR)

- Huyton (L36 5SA)

-West Yorkshire (BD20 6TU)

- Wrexham (LL11 1BU)

- Aberbeeg (NP13 2DA)

This is a self-employed position and you will be paid a sessional rate. 

Our Service

NYAS provides mental health advocacy to individuals within mental health settings throughout the UK.

Our service provides independent advocacy to people within mental health hospitals and community-based settings. We support individuals to ensure their voice is heard regarding their care and treatment and that they are aware of their rights.

This also includes representing them during various meetings such as ward rounds and at multi-disciplinary team meetings.  This role requires you to produce written reports to ensure that the views of patients are fully represented.

We work with adults and children and young people.

DO YOU HAVE:

• Direct experience of working with children/young people or vulnerable adults in a social care or mental health setting.
• Experience and understanding of child protection/vulnerable adult safeguarding procedures
• Ability to maintain professionalism at all times
• An understanding of the importance of listening to children/young people and vulnerable adults without bias or prejudice.
• Ability to communicate in an effective way.
• Ability to record concise case notes and produce good quality reports

You will need to evidence your skills using specific examples in your application meeting the criteria in the person specification.

Safeguarding and Training

You will be required to complete annual safeguarding and compliance training including, Personal Safety, Data Protection, Information Security, Safeguarding and Equality and Diversity.

You will be able to subscribe to an e-learning platform provided by NYAS. The platform will provide you with the opportunity to undertake a number of other professional courses that you can complete in your own time to maintain your own CPD.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

We reserve the right to close this vacancy early once we receive a high number of applications.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer, and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to share that we are a Disability Confident Employer, and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change lives.

The Baobab Centre is a non-residential therapeutic community supporting unaccompanied minors who have experienced human rights abuses and are seeking asylum, refugee status and settlement in the United Kingdom.

The role of a Therapeutic Community Caseworker at the Baobab Centre is to support unaccompanied asylum seeking and refugee adolescents and young adults to access care, basic rights and entitlements and to support their social development and rehabilitation.This role involves working closely with the clinical key worker of each young person and with our wider multidisciplinary team. As a Caseworker you will aim to empower individuals to build stable, independent lives in the UK, including by supporting them to communicate their views, needs and experiences in decision-making processes, and supporting them to make challenges when necessary. Caseworkers assist young people to make effective choices about what happens in their lives and encourage them to speak up and build agency.

Baobab aims to be a non-residential therapeutic community with a holistic and integrated perspective.As a Caseworker, you will play a key role within our multidisciplinary team. We aim to be a thinking organisation and place a high value on shared thinking time and shared responsibilities. Our team work together with each other and with agencies and key individuals in young people’s lives, both within and outside of Baobab. A key aspect of the role is communicating with members of the clinical and admin staff team within the Baobab Centre and with other workers in the network around each young person including social workers, teachers, foster carers, lawyers, hospital consultants, housing and benefits workers. etc. You will strive to develop relationships across networks and advocate access to rights and entitlements for our community members. 

It is critical that as a Caseworker: 

• you have an insight to the backgrounds and experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre and an understanding of the broader context in our society as it impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time.

• You have an insight in how trauma and the many human rights violations and persecution that most members of our community have experienced impact on all aspects of a young person’s internal and external world. 

• You have an insight in how current immigration rules and social care system procedures act as barriers to rehabilitation, including by restricting access to education, adequate benefits, housing and healthcare provision.

We're looking for 3 compassionate and resilient Support Worker's to join our Young People service located in Islington. No experience or personal care required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Islington Young People's Assessment Centre is a 24-hour staffed supported housing service that provides accommodation and support for young people leaving care, unaccompanied asylum-seeking children, young people experiencing homelessness, and those at risk of homelessness.

As a Support Worker, you will play a vital role in creating a safe, supportive and welcoming environment throughout the day, ensuring young people feel secure, respected and supported. You will help maintain the smooth running of the service, respond to welfare needs, and work collaboratively with the wider team to support young people to achieve positive outcomes and move towards greater independence.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Build positive, professional and trusting relationships with young people.
• Provide emotional and practical support throughout the night.
• Ensure the safety and wellbeing of young people and the service environment.
• Carry out regular welfare and health and safety checks in accordance with service procedures.
• Respond appropriately to incidents, emergencies and safeguarding concerns.

About you:

• Is passionate about supporting young people to achieve their goals and aspirations.
• Understands the challenges faced by care leavers, young people experiencing homelessness and unaccompanied asylum-seeking children.

What you'll bring:

Essential

• Experience supporting young people, vulnerable adults or individuals with support needs, either in a professional or voluntary capacity.
• Ability to build positive relationships and maintain professional boundaries.
• Good written and verbal communication skills.
• Ability to work waking night shifts and respond effectively to emergencies.

Desirable

• Experience working within supported housing, homelessness, mental health, care leaver or young people's services.
• Knowledge of safeguarding, trauma-informed practice and risk management.
• NVQ Level 2/3 in Health & Social Care or equivalent qualification.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Join our Housing First team and make a lasting difference to people experiencing homelessness and multiple, complex needs. As a Housing First Worker, you will provide personalised, trauma-informed support to individuals in their own homes, helping them build independence and sustain long-term tenancies. You will develop person-centred support and safety plans, manage risk, work closely with partner agencies and build strong support networks around each resident. Using a compassionate, strengths-based approach, you will empower people to achieve their goals, connect with their communities and create lasting positive change.

Main Purpose Of Job:

The Housing First Worker is part of a small dynamic team delivering a personalised, trauma informed support service to people with complex needs facing multiple exclusions in line with Housing First principles to create long term sustainable tenancies by increasing independence and maximising connectivity with the local community.

Please use the link below to learn more about the principles of Housing First:

The Principles of Housing First | Homeless Link

Main Areas Of Responsibility:

• Deliver wrap-around intensive, trauma informed support to people with multiple and complex issues within their own independent tenancies.
• Maintain accurate up to date records of progress against individual support plans, safety plans and outcome information.
• Liaise with other agencies to facilitate access to support.
• Regularly review the person-centred support plan to update, record and monitor progress of caseload.
• Build and maintain networks with staff from other stakeholders building support around eacjh of our housing first residents.
• Adhere to good practice safeguarding procedures with a positive risk-taking approach to ensure the wellbeing of vulnerable people.
• Perform robust assessments of referrals for the service to ensure the service is provided to those that meet the eligibility criteria.
• Promote, and encourage peer involvement within the service.
• Complete dynamic risk assessments and maintain own safety by following lone working procedures.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our residents and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

YEF Detached Youth Work Area Lead

Relationships change lives.

At M13 Youth Project, we believe every young person deserves trusted adults who believe in them, walk alongside them and help them discover who they are, what they have to offer and the difference they can make. For over 30 years, we've built those relationships through detached youth work - meeting young people where they choose to be, listening deeply and creating opportunities for belonging, belief and hope.

We're now looking for an experienced Detached Youth Work Area Lead to join our team and play a key role in one of the UK's most ambitious detached youth work research pilots.

M13 is leading the Greater Manchester consortium delivering the Youth Endowment Fund (YEF) Detached Youth Work Pilot. The Pilot aims to build a strong evidence base for detached youth work, combining outstanding frontline practice with rigorous evaluation to shape the future of youth work nationally.

Reporting to the YEF Detached Youth Work Project Lead, you'll work across three neighbourhoods and lead detached youth work in at least two of these, within M13's delivery of the pilot. You'll be responsible for delivering high-quality detached youth work outdoors in public spaces (on streets, in parks and other community spaces), modelling excellent relational detached youth work practice, supporting less experienced colleagues through day-to-day practice, contributing to monitoring and evaluation, and building positive relationships with young people, local residents, community organisations and partner agencies.

This is first and foremost a frontline detached youth work role. You'll spend much of your week in outdoors in parks, streets and neighbourhoods, building trusted relationships with young people through conversation, consistency and purposeful informal education. Alongside this, you'll help ensure high-quality implementation of the YEF Shared Practice Model within your neighbourhood patches, contribute to monitoring and reporting and work closely with the Project Lead and wider team to support the successful delivery of the pilot.

We're looking for someone who is a qualified (NVQ L2 in Youth Work) and experienced (2 years) detached youth worker, confident leading excellent practice and passionate about relational detached youth work. You'll be organised, reflective and proactive, with experience of taking responsibility for detached youth work within a neighbourhood, maintaining high-quality records, building effective local partnerships and supporting colleagues through encouragement, reflection and shared learning. Most importantly, you'll share our belief that relationships are the foundation for meaningful change.

This is a 22.5- 25 hour per week, community and office-based role (M13's full-time week is 37.5 hours). Your week will include six detached youth work sessions (three afternoons and three evenings), alongside planning, monitoring, partnership working and reflective practice. Some flexibility can be offered around when office-based work is undertaken, where operationally possible.

In return, we offer a supportive, reflective and values-led working environment, regular supervision, ongoing professional development, a generous employer pension contribution, TOIL for out-of-hours working, additional Christmas gift leave and the opportunity to contribute to nationally significant research that could shape the future of detached youth work.

If you're an experienced detached youth worker, confident in leading work in ourdoor community public spaces, ready to combine outstanding frontline practice with leadership of detached youth work across neighbourhoods, learning and innovation, we'd love to hear from you.

We're looking for a compassionate and resilient Waking Night Support Worker to join our Young People service located in Islington. No experience or personal care required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• Free DBS

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Islington Young People's Assessment Centre is a 24-hour staffed supported housing service that provides accommodation and support for young people leaving care, unaccompanied asylum-seeking children, young people experiencing homelessness, and those at risk of homelessness.

As a Night Support Worker, you will play a vital role in creating a safe, supportive and welcoming environment throughout the night, ensuring young people feel secure, respected and supported. You will help maintain the smooth running of the service, respond to welfare needs, and work collaboratively with the wider team to support young people to achieve positive outcomes and move towards greater independence.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Build positive, professional and trusting relationships with young people.
• Provide emotional and practical support throughout the night.
• Ensure the safety and wellbeing of young people and the service environment.
• Carry out regular welfare and health and safety checks in accordance with service procedures.
• Respond appropriately to incidents, emergencies and safeguarding concerns.

About you:

• Is passionate about supporting young people to achieve their goals and aspirations.
• Understands the challenges faced by care leavers, young people experiencing homelessness and unaccompanied asylum-seeking children.
• Is calm, resilient and able to remain professional in challenging situations.
• Has excellent communication and interpersonal skills.
• Works effectively as part of a team and independently when required.
• Is organised and confident maintaining accurate records and reports.

What you'll bring:

Essential

• Experience supporting young people, vulnerable adults or individuals with support needs, either in a professional or voluntary capacity.
• Ability to build positive relationships and maintain professional boundaries.
• Good written and verbal communication skills.
• Ability to work waking night shifts and respond effectively to emergencies.

Desirable

• Experience working within supported housing, homelessness, mental health, care leaver or young people's services.
• Knowledge of safeguarding, trauma-informed practice and risk management.
• NVQ Level 2/3 in Health & Social Care or equivalent qualification.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Do you have a passion for empowering young people and creating safer communities? Crimestoppers is seeking an enthusiastic and proactive Fearless Youth Coordinator to lead the delivery of its Fearless and Bystander Approach programmes across South Wales, helping young people understand the issues affecting them and make informed decisions about reporting crime. You will work directly with young people to address key issues such as violence and serious organised crime, while also evaluating programme impact, supporting awareness campaigns, developing resources and identifying opportunities to expand the reach of the service. With a strong focus on safeguarding, collaboration and community engagement, this role offers the opportunity to make a lasting difference to the lives of young people across South Wales.

Please read the full job pack, before submitting your CV and covering letter.

FTC until March 2027 | Full time | Based in South Wales (Swansea, Neath Port Talbot, Bridgend, Merthyr), with travel| £28,186 | DBS required

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Mental Health Service in Croydon.

Sounds great, what will I be doing?

As a Support Worker, you will provide person-centred support to service users by carrying out comprehensive assessments, support planning, and safety planning that promote recovery, independence, and individual wellbeing. Working closely with the Service Manager, Team Manager, external agencies, families, carers, and other key supporters, you will help develop and review support, risk, and move-on plans tailored to each individual's needs. You will encourage participation in social, educational, training, employment, and skills-development opportunities, while supporting access to relevant health services. You will also help maintain a safe and positive environment, monitor housing-related responsibilities, and promote tenancy sustainment, including supporting occupancy agreement compliance and rent payments.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Displays skills to convince, persuade and influence others including excellent negotiation skills Uses appropriate interpersonal styles and collaborative approaches with colleagues and stakeholders. Professional Consultancy Skills- Operates professionally and ethically with the ability to gain the trust and respect of others Excellent IT and Digital skills and confident in the use of Microsoft Office functions Use of MS Word –ability to compose bids and reports Use of MS Excel –ability to create and manipulate spreadsheets Use of MS Powerpoint – ability to prepare presentations Use of MS Outlook – ability to read and compose emails and maintain Outlook Ability to maintain and develop the contracts database with IT colleagues Ability to work flexibly as this role is to work shifts and will require occasional weekend work.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About the role

The Side-by-Side project supports children in care and care leavers to have the same opportunities as those who have not experienced care.

For many young people, navigating the care system and especially the transition to leaving care can be complex, isolating, and overwhelming. Too often, care-experienced young people are expected to face adulthood before they are ready, without the safety nets of family, friends, and community networks that many of us take for granted.

The project provides a mentoring and befriending service, offering consistent, trusted relationships that help young people feel less alone, build confidence and life skills, and navigate key life changes as they move towards independence.

Side-by-Side supports young people with a range of needs, including those who may be at risk of exploitation, unaccompanied asylum-seeking children, and young people living with identified mental health challenges. The project is guided by strong safeguarding practice, built on trust, and delivered through trauma-informed, person-centred approaches.

Working 18 hours per week, you will work directly with young people through engagement sessions, group activities and co-designed initiatives. You will also work alongside volunteers, supporting them to safely and effectively engage with young people. This role does not involve acting as a young person’s key worker or holding a caseload. Instead your focus is on enabling connections, strengthening community networks and creating opportunities for young people to thrive across Solihull.

Please note this is a fixed term contract position for 12 months.

About you

We are looking for a compassionate and motivated individual with strong local knowledge and a commitment to community-based support. You will be confident working directly with care-experienced young people, including those who may be at risk of exploitation, unaccompanied asylum-seeking children, and young people living with identified mental health challenges.

Your key responsibilities will include:

• Build community links: develop relationships with local venues, services, and partners to support young people and Side-by-Side activities.
• Support volunteers: recruit, train, and guide volunteers, helping them signpost young people to relevant services.
• Engage young people: deliver activities, gather feedback, and support co-designed initiatives to ensure young people shape the services they receive.
• Live our values: all work is guided by trust, reducing loneliness, providing practical and emotional support, and delivering person-centred approaches.

Employee benefits

We offer the following employee benefits:

• 26 days, increasing to 30 days annual leave plus bank holidays (pro rata for part time)
• Occupational sick pay (subject to completion of qualifying period)
• Enhanced pay for family friendly leave
• Free parking at some of our offices
• Employee assistance programme
• Group stakeholder pension scheme
• Access to BHSF health cash plan
• Cycle to work scheme
• Support and supervision from your line manager
• Learning and Development opportunities

How to apply

Please visit our website for the job description and to apply.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached.

The interview date will be confirmed and are expected to take place in person in Solihull

Safeguarding and Compliance

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy, candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

We reserve the right to close the advert early should the right candidate be found before the closing date.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

Accountable to: Support Team Manager

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract type: Permanent

Salary: £26,750

Location: Loughborough, England (Travel required to all Baca Services locations)

Start date: September 2026

Help Change Young Lives

At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Support young people using trauma-informed approaches (including PACE and recovery models)

• Promote safety and safeguard young people from exploitation and harm

• Support emotional wellbeing, independence, and life skills development

• Encourage engagement in education, training, and community activities

• Maintain accurate and compliant records

• Work closely with social workers, schools, and partner agencies

• Contribute to a reflective, learning-focused team culture

• Be a role model, offering care and compassion without discrimination.

• Plan and participate in day trips and annual residential weeks.

About you:

• Alignment with Baca’s values and mission.

• Ability to respond to change and work as part of a diverse team.

• Self-motivated, proactive, and able to take initiative.

• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.

• Relevant training or willingness to complete essential training within the first year.

• Experience working with young people, especially in cross-cultural settings.

• Excellent communication, organisational, and ICT skills.

• Driving licence and access to a car.

• Enhanced DBS check required.

You will be:

• Approachable, reliable, and a strong team worker.

• Supportive, responsible, and personable.

• Flexible and able to work occasional evenings and weekends.

What We Offer

• The chance to make a meaningful difference

• A supportive, values-driven team

• 33 days’ holiday (pro rata), pension, wellbeing support, and more

How to Apply

If you are passionate about creating lasting change for young people and have the skills needed, we would love to hear from you.

Please note: You must have the right to work in the UK. You must also be able to legally drive in the UK for this role.

Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.