Young people support worker jobs

Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy.

We are now seeking a Marketing & Lead Generation Officer to join our Fundraising & Communications Team at this pivotal time. This opportunity is available on permanent basis.

We are looking for a motivated and results-driven Marketing & Lead Generation Officer to help grow our Training & Prevention income through strategic marketing and business development activity. This is an exciting opportunity to combine your marketing expertise with meaningful social impact.

About the Role

Our sector-leading training programmes are delivered to universities, schools, local authorities, healthcare providers, police services, charities and corporate organisations. These programmes equip professionals and young people with the knowledge and confidence to prevent sexual violence and respond safely to disclosures.

What We Do

Rape Crisis South London (RCSL) is a specialist charity dedicated to supporting survivors of rape, sexual abuse and all forms of sexual violence across twelve London boroughs. We provide a range of trauma-informed services that empower survivors, promote recovery and help individuals rebuild their lives.

What You’ll Do:

• Develop and deliver targeted email marketing campaigns to generate enquiries, leads and training bookings.
• Identify and engage new audiences across the corporate, education, healthcare, public and community sectors. 
• Create compelling marketing content that showcases the impact and value of our training programmes. 
• Build and manage a robust sales pipeline, nurturing prospects from first contact through to booking. 
• Act as the first point of contact for training enquiries, building positive relationships with prospective clients. 
• Work closely with our specialist trainers to coordinate meetings, develop opportunities and maximise conversions. 
• Monitor campaign performance, analyse data and use insights to continuously improve results. 
• Maintain accurate records and reporting using our CRM system. 
• Help grow a vital income stream that directly funds frontline support services for survivors of sexual violence. 
• This role would suit someone who enjoys building relationships, spotting opportunities, delivering creative marketing campaigns and using data to drive results, all while contributing to a mission-driven organisation that creates meaningful social impact.
   

About you
We are looking for someone who has:

• Experience delivering successful email marketing campaigns.
• A track record of generating leads, enquiries or sales.
• Strong written communication and marketing content creation skills.
• Experience using CRM systems and analysing campaign performance.
• Excellent organisational and relationship-building skills.
• The ability to work independently while collaborating effectively with colleagues.
• A commitment to feminist values, survivor-centred practice and the mission of Rape Crisis South London.

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values.

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Training & Prevention Manager, Director of Fundraising & Communications and one other panel member.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

Post holder will be required to undertake Basic DBS.

The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit:

• Your CV and a cover letter outlining your suitability for the role.
• Interview date(s): This opportunity will remain open for 4 weeks. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.

Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
 We encourage you to follow us on LinkedIn @ rapecrisissouthlondon for future opportunities and updates.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Part-time Operations Coordinator 

Job Description and Person Specification 

Summary 

Role: Part-time Operations Coordinator (freelance – 22.5 hours per week/approximately 3 days per week) 

Contract period: 12 months (with the possibility of extension) 

Location: Home-based and Oxfordshire 

Pay: £27,850 per annum pro rata

Reports to: CEO 

Background 

Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and online harms. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and our workshops are often delivered with facilitators with lived experience. 

We are currently seeking an Operations Coordinator to provide professional and efficient and specialist administrative support.

Job description 

• To contact with schools and relevant institutions to promote Sundial’s training and workshops 

• To liaise with schools/organisations and facilitators to coordinate bookings of Sundial’s training and workshops, including logistics and timetables

• To organise team meetings

• To draft invoices and maintain records 

• To assist with keeping contact databases and records up to date 

• To draft, type and dispatch charity office correspondence 

• Maintain the bookings calendar

• Maintain DBS, safeguarding and training records

• To assist in scheduling social media posts

• To support the CEO and Research & Operations Manager where appropriate 

• To attend regular meetings as required 

Personal specification 

•  Self-starting, hardworking and committed to tackling harmful practices

•  Methodical, detail-oriented, with genuine passion for administration work

• Excellent writing skills and good telephone manner 

• Good written and verbal communication skills

• Time management and organisational skills to be able to deal with multiple tasks and a range of priorities 

• IT skills – competent in Microsoft Office applications of Word, Powerpoint and Excel and able to use Mailchimp, Canva and Word Press

• Previous experience dealing with finance processes (desirable)

• Previous experience working in the charity sector (desirable) 

How to apply: 

Please send your CV and a covering letter explaining your interest in the issues that the charity addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview. 

We strongly encourage applications from people from minoritised communities and people from FGM- and HBA-affected communities. 

Applicants called to interview will be invited to complete a written task.

The appointment is subject to an enhanced DBS check and references. 

Please submit your application by midday, Friday 11th September.

Interviews will take place on 24th & 25th September.

The primary purpose of this role is to lead Together Active's Active Environments work, creating the conditions for physical activity to become a safe, easy and attractive choice for everyone. Working across systems, sectors and communities, you will influence the design, development and use of places and spaces so they enable more people to be active, with a particular focus on those experiencing the greatest inequalities.

You will provide leadership for Together Active's Active Environments agenda, building strong partnerships across local authorities, planning, transport, health, education, environmental organisations and community groups to influence long-term change. Through advocacy, collaboration and place-based working, you will champion the role that active environments play in improving health, reducing inequalities and supporting more environmentally sustainable communities.

Join us and be part of something incredible - changing lives and creating fresh starts.

South West Community Chaplaincy (SWCC) provides dynamic, holistic support for people navigating the Criminal Justice System. We mentor individuals with criminal convictions to help them safely integrate back into their communities.

The Role

As our Community Connections Co-ordinator, you will inspire faith communities and churches across the South West to get involved. You will lead our volunteer network from start to finish, bringing creative ideas to attract, train, and support passionate people. Our volunteers are the absolute cornerstone of this life-changing work.

• Location: Office base is in Exeter (Covering Devon, Cornwall, and Western Somerset)

Key Responsibilities:

• Engage Communities: Network with churches and faith groups to promote volunteering.
• Manage Volunteers: Oversee recruitment, induction, training, and retention.
• Deliver Training: Upskill local congregations to work safely and effectively with people who have convictions, using SWCC resources.
• Build Safe Spaces: Identify and cultivate welcoming community networks for our clients.
• Team Collaboration: Work closely with our Chaplains and other staff to map out local volunteer opportunities.

 What we are looking for:

• Faith Alignment: You actively embrace the faith ethos and values of SWCC (Occupational Requirement).
• People Skills: You build positive, authentic relationships with diverse groups of people.
• Creative Mindset: You think outside the box to solve recruitment challenges.
• Flexibility: You are available for occasional weekend work to support community events.

Benefits:

• 12 - 17 days annual leave per annum + 4 – 5 bank holidays
• Pension contribution 6%
• Travel and mileage expenses paid from designated office.
• Flexible working hours

We are looking to recruit a full time Team Manager at 37 hours per week, usually working Monday to Friday.  The post is permanent (fixed term funded) with funding agreed until 30.06.2028.

The post will be home based, however there will be the need for face-to-face presence in the Warwickshire area for meetings and staff support as the service operates across the whole of the county. 

Warwickshire SENDIASS is the Special Education Needs and Disabilities Information Advice and Support Service (known as SENDIASS) as specified in the 2014 Special Educational Needs and Disability Code of Practice.

Warwickshire SENDIASS plays a crucial role in ensuring that children, young people and families understand their rights, participate in decisions and are empowered to achieve positive outcomes. The Team Manager will lead a service that sits at the heart of the local SEND system, balancing constructive partnership working with a strong commitment to independence and advocacy for families.

Key responsibilities include:

• Leading the delivery and development of Warwickshire SENDIASS in line with the SEND Code of Practice, SEND Regulations and National SENDIASS Minimum Standards.
• Providing effective leadership, supervision, support and professional development to SENDIASS Project Workers.
• Promoting a culture of co-production, ensuring the voices of children, young people and families influence service design, delivery and evaluation.
• Overseeing complex casework, mediation processes and SEND Tribunal support to ensure families receive high-quality, rights-based advice and support.

• Ensuring the service maintains its independence, impartiality and confidentiality in line with the SEND Code of Practice and SENDIASS Minimum Standards.

• Developing and maintaining effective relationships with education, health, social care and voluntary sector partners while maintaining the independence of SENDIASS.
• Ensuring robust referral processes, triage systems and caseload management arrangements are in place.
• Leading quality assurance activity and ensuring compliance with SENDIASS Minimum Standards and Barnardo's quality frameworks.
• Monitoring service performance and outcomes, analysing data and producing reports for commissioners and partner agencies.
• Ensuring safeguarding, trauma-informed practice and equality, diversity and inclusion are embedded throughout service delivery.
• Promoting awareness of SENDIASS through training, outreach, digital communications and engagement activities.

Please note: If the successful candidate has not already completed the IPSEA legal training, Barnardo's will ensure the candidate can complete this as soon as possible after appointment.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

The Duke of Edinburgh's International Award Foundation is partnering exclusively with Robertson Bell to recruit a Finance Manager on a permanent, part-time basis (21 hours per week). This is an outstanding opportunity to join a globally respected charity at an exciting point in its evolution, taking ownership of core finance operations whilst helping strengthen the financial foundations of an organisation that empowers millions of young people across the world.

Joining during a period of positive organisational change, the Finance Manager will play a key role in a finance function that is evolving beyond traditional reporting to provide greater insight and support across the organisation and its global network of Award Operators. Working closely with the Head of Finance and Business Information, you'll have genuine ownership of the month-end process, lead a small finance team and drive continuous improvements, while also having opportunities to contribute to wider organisational initiatives that directly support young people around the world.

The organisation:

The Duke of Edinburgh's International Award is a global non-formal education and learning framework that empowers 14–24-year-olds to develop their purpose, passion and place in the world. Delivered across more than 130 countries and territories, the International Award Foundation works with partners around the world to ensure every eligible young person can take part through licensing and accreditation, global advocacy, research, training, fundraising and supporting digital transformation across the Award family.

The key duties of the Finance Manager are as follows:

• Lead the day-to-day operational delivery of the finance function, ensuring accurate financial processing, strong internal controls and the consistent application of finance policies and procedures.
• Take ownership of the operational month-end close process, coordinating timelines, reviewing ledger postings and ensuring high-quality balance sheet reconciliations.
• Manage and develop the Finance Officer and Credit Controller, providing regular coaching, support and clear direction to help them deliver to a high standard.
• Oversee all transactional finance activities, including purchase and sales ledger, payments, receipts, VAT accounting and Gift Aid submissions.
• Prepare accurate management accounts and work closely with the Head of Finance and Business Information to ensure financial data supports effective decision-making.
• Maintain audit-ready finance operations, ensuring robust documentation, clear audit trails and effective responses to audit queries.
• Drive continuous improvement across finance operations, systems and workflows to strengthen efficiency, resilience and financial control.
• Support budgeting, reforecasting and financial planning, whilst assisting with year-end financial statements, cashflow forecasting and wider finance projects.

The successful candidate will have:

• Experience within financial accounting or finance operations, including ownership of month-end processes and balance sheet reconciliations.
• Exposure to VAT, with charity VAT experience advantageous but not essential.
• Experience supervising or supporting colleagues, or the confidence and desire to step into your first formal people management role.
• A proactive mindset with the ability to identify opportunities to improve finance processes and systems.
• Previous experience within the charity or wider not-for-profit sector would be advantageous.
• Qualified as an accountant, or be in the latter stages of study.

This is a permanent, part-time opportunity working 21 hours per week, with flexibility to spread these across either three full days or shorter hours across the week. The role is based in London, operating on a hybrid basis.

Applications close on Sunday 23^rd August, with first-stage interviews expected to take place during the week commencing 31^st August. Robertson Bell is managing this recruitment campaign exclusively on behalf of The Duke of Edinburgh's International Award Foundation, so please submit your application as soon as possible to avoid disappointment.

As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. 

If you have experience in:

• Managing a team, supervision and team training
• Working within a heritage, public engagement or visitor attraction setting
• Dealing with customer feedback or complaints

And are:

• Customer focused, passionate about excellent engagement and welcome
• A skilled and engaging communicator
• Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

• Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise;
• Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided;
• Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met;
• Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral;
• Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests;
• Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date;
• Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials;
• Handle complaints procedure and any difficult customers;
• Manage the recording of daily visitor numbers and donation figures;
• Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events;
• Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures;
• Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more;
• Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral;
• Refer any visitor in need of pastoral care to the Day Chaplain or clergy;
• Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so;
• Direct visitors to the Cathedral Shop and Café encouraging secondary spend;
• Promote the sale of information products such as the Visitor Map and Guidebook; 

Closing date: 11.59pm on Wednesday, June 17th

Interviews are planned for Friday, June 26th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Appointment to this role is subject to satisfactory references and the right to work in the UK.

York Travellers Trust (YTT) is seeking an inspiring, values-led Chief Executive to
lead our organisation through its next stage of development.

We work alongside the vibrant and resourceful Gypsy and Traveller communities of York and the surrounding area. We challenge discrimination and inequality, increase opportunities and life chances, and build bridges that promote understanding and community cohesion.

As Chief Executive, you will provide strategic leadership and hold overall responsibility for YTT’s performance, financial sustainability, governance, safeguarding and organisational development.

Working closely with our Board, staff and community members, you will:

 shape and deliver YTT’s strategic direction;
 strengthen our financial sustainability and develop new income opportunities;
 ensure our services remain effective, safe and responsive;
 build influential relationships with communities, funders, partners and
policymakers;
 champion the rights, needs and aspirations of Gypsy and Traveller
communities; and
 embed sociocratic and democratic ways of working so that community voices
genuinely shape our decisions.

We are looking for an experienced senior leader with a strong commitment to equality, social justice and community empowerment. You will have experience of leading in a charity, community organisation, public service or another values-led environment.

You will understand the strengths, needs and systemic barriers experienced by Gypsy and Traveller communities, gained through direct work with these communities or substantial experience alongside other marginalised groups.
You will combine strategic thinking with a collaborative, authentic and hands-on leadership style. You will also bring experience of managing people, working with a Board, overseeing finances, securing income and representing an organisation externally.

This is a rare opportunity to lead a trusted community organisation at an important point in its development. If you share our ambition for an inclusive, community-led and sustainable future, we would be delighted to hear from you.

The job description sets out the skills and experience we are looking for, but we know
that the right person may not tick every box. If you are passionate about our mission and bring significant relevant experience and the capacity to develop into the role, we would love to hear from you.

We are open to applications from people wishing to job share or looking for less than full-time hours; if this applies then let us know in your application.

This is an exciting opportunity to lead and develop Build Studios – a small and dynamic built environment charity – and Build Workspace – the charity’s central London co-working space in Waterloo.

This role could suit an experienced sector leader looking for a leadership role, or a rising leader ready to step up.

Working closely with our dedicated Board of Directors and our small team, you will lead the development of the charity, oversee development and delivery of projects and identify new opportunities, partners and funders.

You will also oversee the smooth running of the co-working space, delivering a high quality service to members and promoting a collaborative environment for a diverse group of small and start-up practices.

The role is a part time opportunity (2 days/week) with the potential to expand. Salary £60,000 FTE (pro rated to 2 days/week - £24,000 per annum)

About us

Build Studios is a charity that works to inspire the next generation about the built environment through collaboration and learning. We have been working from our central London base in Waterloo since we were established nearly ten years ago.

We work with our community to improve awareness, access and aspiration for young people to careers in the sector. This takes place through outreach work with schools, careers enrichment and events.

Our engagement with young people takes place at a number of points in their school journey – from our ‘Healthy Homes’ programme with primary pupils, built environment careers enrichment with secondary aged students and digital design for sixth formers – inspiring them about the importance of good city design to their everyday lives. We continue this engagement into the world of work through Alternative Practice, our community of students and young workers, who come together through events and activities, to collaborate with others from across the sector.

Our workspace company, Build Workspace, provides co-working space, support services and events for start-ups and small businesses in the built environment sector.

We aim to attract entrepreneurs, creative young businesses, self-employed specialists and freelancers, providing an affordable, collaborative workspace in a central location, right next to Waterloo and the South Bank.

Profits from the co-working space are ploughed back into the charity.

About You

You will be

- Passionate about the built environment and knowledgeable about the sector

- Experienced in managing people and projects

- Experienced in managing finance and budgets

- Willing to take a hands-on and proactive role across all aspects of the running of a small organisation

- Proficient in presenting and advocating for an organisation or cause

- Able to demonstrate successful fundraising and business development experience

You may also be

- Experienced in developing projects and programmes

- Experienced in working with boards or committees

We actively encourage applications from under-represented groups.

Job Description

The role will involve the following:

Line management: managing and developing Build Studios and Build Workspace’s small staff team, with access to retained HR support agency. Leading annual appraisals and regular 1:1s.

Governance : managing the annual cadence of quarterly board meetings, AGM and associated companies house and charity commission filing, liaising closely with the boards of directors of both companies.

Business Planning: annual business planning, working with the board, staff team and other stakeholders to develop an ambitious annual plan in line with Build Studios five year strategic plan.

Budgeting and financial management: production of annual budget, working closely with the Treasurer and Chairs of Build Studios and Build Workspace; quarterly monitoring of financial performance in liaison with accountants; day to day management of project budgets and payments.

Fundraising: Leading fundraising bids with relevant grant funding bodies, developing new programmes in line with their (and Build Studios’) strategic priorities. Approaching sponsors for financial support, making a compelling case for investment.

Project management: Taking a lead role in managing projects, ensuring delivery, reporting and impact measurement are conducted in line with funder requirements and our own standards.

Communications and marketing: Supporting the team with delivering strong communications and marketing through our various channels (website, LinkedIn, Instagram, newsletters). Engaging external agency/freelance support where appropriate. Working with the operational team to deliver timely and effective communications to members in the Workspace.

Operations: Working with operations team to ensure high quality management of the workspace, having oversight of health and safety, space management systems and software and landlord liaison, and maintaining a healthy pipeline of prospective members. Ensuring appropriate operational cover is in place for the workspace during staffed hours.

Engagement: Building positive relationships with Build Studios and Build Workspace members and partners, seeking mutually beneficial opportunities to develop profile and engagement, through events and collaborations.

Other information

The contract of employment will be with Build Workspace, but the post-holder will work across both Build Studios and Build Workspace.

We would expect at least one of the two days to be worked on site at Build Studios (Waterloo, London). The remaining day can be worked flexibly at the office or from home.

Build Studios is actively seeking additional funding from grants and sponsors to grow our outreach and engagement programmes. Future successful funding bids will enable this role to be extended to more days beyond the core 2 days/week.

The successful candidate will be required to undergo a full DBS check.

The role has 25 days paid annual leave (pro rated to 10 days for 2 day/week role) plus bank holidays. Additionally 5 days’ paid sick leave (pro rated to 2 days for 2 day/week role).

How to apply

Please apply with CV and covering letter, demonstrating how you would be well suited to the role, to Helen Santer 

Closing date for applications: Friday 21st August at 5.00pm

Interviews are scheduled for 1st and 2nd September.

We will offer written feedback to all candidates shortlisted for interview.

No agencies please.

START are recruiting for an Operations Manager.

Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)

About Us

START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.

Job Overview

We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.

Core Responsibilities

As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.

This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.

Additional Information

If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.

Closing date for receiving applications will be Tuesday 25th August 2026 at 12 noon.

Interested?

If you believe you have the right skills and experience to join our exemplar charity, please apply in writing with an up to date CV and a supporting statement which outlines your suitability for the role in line with the attached person specification. It will be sent automatically to us. 

START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation

No agencies please.

We're looking for a motivated, innovative and resilient Fundraising and Social Value Coordinator to join our Philanthropy and Partnerships team located at our Head Office in Islington

£38,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Hybrid (minimum of two days a week working from our Caledonian Road Head Office or our services across London and the South East) Open to discussions about full-time or part-time (0.8FTE) working arrangements

What you'll do:
* Lead on fulfilling our pipeline of potential grant, trust, foundation and corporate opportunities
* Lead on funding applications that support Look Ahead's social inclusion priorities around:
o Homes and spaces
o Health and wellbeing
o Skills, learning and work
o Arts, creativity and celebration
o Specialist added value staff roles that support the delivery of Look Ahead's mission
* Identify, source and coordinate social value activities across Look Ahead services
* Build and maintain relationships with corporate partners to raise income and deliver social value
* Coordinate the Social Value Group and lead Look Ahead's participation in challenge and community events
* Lead on the financial administration of grants, working closely with the finance team to ensure spend is appropriately allocated, recorded and monitored
* Liaise with operations colleagues and funders to ensure grant funding is spent compliantly and in line with agreed budgets and outcomes
* Monitor and report on funded activity, ensuring funder requirements and deadlines are met
* Lead on communicating fundraising impact, outcomes, successes and stories, working with communications colleagues

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
You will be highly organised, confident working with budgets and multiple stakeholders, and motivated by social impact.
You will have a minimum of 2-3 years working in fundraising, social value or bid writing.
You'll have experience in fundraising, grants, partnerships or social value delivery, with strong research, writing and coordination skills, and a collaborative approach to working across teams.
You will be an excellent bid writer with the ability to translate service need and customer aspirations into compelling, winning bids.
You may have experience of raising funds for housing associations, social landlords or organisations that are not registered charities but have charitable status or are community interest companies.
This role would suit someone looking to step into a varied, impact focused position.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington

£40,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Operational
* Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting.
* Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate.
* Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date.
* Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data.
* Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting.
* Assist in the preparation of asset performance information, stock condition analysis and investment recommendations.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Proactive, motivated and eager to learn.
* Customer-focused and willing to take initiative when challenges arise.
* Strong organisational skills with excellent attention to detail.
* Able to manage competing priorities and work to agreed deadlines.

What you'll bring:

Essential:
* Evidence of project management, construction, property or related experience.
* Understanding of the Decent Homes Standard and residential property maintenance requirements.
* Experience of working with asset management systems, databases or property records.
* Ability to build effective relationships with internal and external stakeholders.
* Strong organisational skills, attention to detail and ability to manage competing priorities.

Desirable:
* Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline.
* Experience of working in housing, care and support, or property environments.
* Experience of working with schedules of rates, specifications or tender documentation.
* Understanding of landlord compliance, repairs, maintenance and asset management principles.
* Understanding of stock condition data, lifecycle planning and planned investment programmes.
* Experience of using Asprey or a similar asset management system.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see ful Job description on our website

We're looking for a motivated, innovative and resilient Credit Controller to join our Finance team located at our Head Office in Islington

£40,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS (take this out if BSW advert)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Senior Creditor Controller (Income) will play a key part in the Business's income processing activity.

The working pattern for this role consist of: Monday to Friday. Hybrid working - 2 days from Head Office (Tuesday, Wednesday or as required)

What you'll do:
* Reduce debt by collecting payments on time and within agreed payment terms and credit limits, using email, telephone and written follow-up.
* Ensure cash received is allocated to the correct accounts, and investigate, analyse and follow up on any underpayments or overpayments with the relevant team.
* Regularly reconcile accounts to ensure payments have been allocated correctly.
* Build and maintain effective relationships with key customers and internal stakeholders.
* Arrange and attend internal and external liaison meetings as needed to reduce debt risk and address barriers to payment.
* Review overdue historical debt and prepare reports identifying amounts that may qualify for write-off under the Bad Debt provision.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joining local activities to encourage service-user involvement.
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is calm and resilient, and does not allow emotion to affect judgement
* Has a practical and logical approach and is naturally well organised
* Thrives on change and enjoys dynamic, diverse environments
* Is confident and has strong self-esteem

What you'll bring:

Essential:
* At least two years' experience in a Senior Credit Controller role
* Commercial exposure to the Income function
* Excellent time management skills, with the ability to manage own workload and meet agreed deadlines
* Excellent attention to detail
* Ability to work effectively under pressure
* Excellent IT and communication skills

Desirable:
* Experience of working in a social housing organisation
* Experience of working with SUN
* Experience of working with CSB and Collect Plus
* Graduate or AAT qualified
* Advanced Microsoft Excel skills

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Job Title: Fundraising Manager

Contract: Permanent

Salary: £40,000

Hours per week: 28 hours 4 days per week

Annual Leave: 25 days plus bank holidays (Pro Rota)

Role Description

The Senior Fundraising Manager will play a key strategic role in supporting the mission and ministry of St Edmundsbury Cathedral by developing and delivering a diverse range of fundraising activities, with a particular focus on Trusts and Foundations, major funding opportunities, donor stewardship and the growth of sustainable income.

Working closely with the senior leadership team, the role will identify and develop new funding opportunities, build strong relationships with Trusts and Foundations, and lead the preparation and submission of high-quality funding applications and reports. The postholder will also oversee the Cathedral’s Patron and donor relationships, legacy and regular giving activity, and provide strategic oversight of major fundraising events and initiatives.

Key Responsibilities

Legacy and Appeals

• Support and develop the Cathedral’s legacy giving strategy, helping to encourage and secure gifts in wills.
• Work with colleagues and volunteers to develop appropriate legacy communications and stewardship activity.
• Provide strategic support for the delivery of fundraising appeals, including the biennial ‘Gift Day’.
• Review and evaluate fundraising appeals, identifying opportunities to improve engagement and income.

Trusts and Foundations

• Develop and implement a Trusts and Foundations fundraising strategy to increase income and diversify the Cathedral’s funding base.
• Research and identify new Trusts, Foundations and other institutional funding opportunities aligned with the Cathedral’s mission, ministry and strategic priorities.
• Develop and maintain strong relationships with existing and prospective Trusts and Foundations, ensuring effective stewardship and ongoing engagement.
• Lead the development and submission of high-quality funding applications, working with colleagues across the Cathedral to gather relevant information, budgets, impact measures and supporting evidence.
• Maintain a comprehensive pipeline of funding opportunities, applications, deadlines and outcomes.
• Ensure funders receive timely, accurate and engaging updates on the impact of their support.
• Develop compelling cases for support and funding proposals for a range of projects and priorities.
• Support colleagues with grant applications where appropriate, providing guidance on funder requirements, application development and reporting.
• Monitor changes in the funding landscape and identify emerging opportunities for the Cathedral.

Donor Acknowledgement and CRM Management

• Maintain accurate and up-to-date donor records in the fundraising CRM database, Donorfy, including donation history, communications and engagement activity.
• Ensure appropriate systems and processes are in place for effective donor stewardship and relationship management.
• Produce reports and analysis from Donorfy to support fundraising planning, decision-making and income monitoring.
• Ensure donors and Patrons are thanked and acknowledged appropriately and in a timely manner, including personal correspondence and letters from the Dean where appropriate.
• Use donor data and insight to identify opportunities for increased engagement, retention and income.

Planned and Regular Giving

• Work with the Planned Giving Committee to develop and implement a strategy for increasing regular giving.
• Develop communications that encourage supporters to become regular givers.

Patrons and Donors

• Manage and develop relationships with existing Patrons and key donors, ensuring high standards of engagement through regular communications, including e-newsletters, invitations and other appropriate engagement activities.
• Oversee the delivery of the Cathedral’s Patron events, including the Patrons’ Carol Service, Spring Trip and Summer Garden Party, working with colleagues to ensure events are delivered to a high standard.
• Monitor Patron membership, renewal dates and income, ensuring effective processes are in place for timely renewal communications.
• Work closely with the Finance Department to ensure Patron income and donations are accurately recorded and reconciled.
• Develop and implement strategies to grow the Cathedral’s Patron network and strengthen relationships with existing supporters.
• Identify opportunities to deepen donor engagement and develop supporters towards increased giving and longterm involvement with the Cathedral.

Major Fundraising Initiatives and Events

• Provide fundraising leadership and strategic oversight for major Cathedral fundraising initiatives and projects as required.
• Support the delivery team of the Abbey of St Edmund, Reborn Project, providing fundraising expertise and advice as required.
• Oversee the fundraising strategy and income generation associated with major fundraising events, including the Grand Nave Autumn Ball, ensuring that events have clear fundraising objectives and deliver against agreed targets.
• Work collaboratively with colleagues responsible for event planning and delivery, providing strategic fundraising direction, supporter engagement and stewardship.
• Ensure that income and expenditure associated with fundraising events and initiatives are accurately recorded and monitored.
• Evaluate fundraising activity and provide recommendations to maximise future income and supporter engagement.

Strategy, Planning and Reporting

• Contribute to the development and implementation of the Cathedral’s overall fundraising strategy and annual fundraising plans.
• Set and monitor fundraising targets across relevant income streams, providing regular updates to senior colleagues and relevant committees.
• Use fundraising data, research and analysis to identify opportunities for growth and inform strategic decisionmaking.
• Prepare reports for senior leadership, Trustees and relevant committees as required. Work collaboratively across the Cathedral to ensure fundraising opportunities are identified and developed effectively.
• Ensure all fundraising activity reflects the mission, values and ethos of St Edmundsbury Cathedral and is undertaken with the highest standards of professionalism and integrity.
• Ensure compliance with relevant fundraising regulations, GDPR and data protection requirements, and best practice in donor stewardship.
• Support and develop a culture of fundraising across the Cathedral, encouraging colleagues to recognise and maximise opportunities for philanthropic support.

Person Specification

Essential Qualities

Qualifications

• Degree-level education or equivalent professional experience.
• Evidence of continuing professional development in fundraising or a related field.

Experience

• Significant experience in fundraising or income generation roles, with a proven track record of securing income and meeting or exceeding fundraising targets.
• Proven experience of developing and managing relationships with Trusts and Foundations and other institutional funders.
• Demonstrable experience of researching funding opportunities and developing successful grant and funding applications.
• Experience of managing donor relationships and delivering effective stewardship and engagement programmes.
• Experience of developing and delivering fundraising strategies across a range of income streams.
• Experience of managing or overseeing fundraising campaigns, appeals or events.
• Experience of using fundraising data and CRM systems to support donor management, reporting and strategic decisionmaking.
• Experience of monitoring and reporting on restricted and unrestricted funding.
• Experience of preparing funding reports and ensuring compliance with funder requirements.

Knowledge

• Strong understanding of Trusts and Foundations fundraising and the wider fundraising landscape.
• Good understanding of a range of fundraising income streams, including individual giving, Trusts and Foundations, major donors, corporate and community fundraising.
• Knowledge of fundraising regulations, GDPR, data protection and ethical fundraising practices.
• Understanding of budgeting, financial planning and monitoring in relation to fundraising.
• Understanding of effective donor stewardship, cultivation and relationship management.
• Knowledge of the principles and importance of legacy and regular giving.

Skills and Abilities

• Excellent written and verbal communication skills, with the ability to produce compelling funding proposals, cases for support, reports and donor communications.
• Strong relationship-building and interpersonal skills, with the ability to build credibility and maintain positive relationships with funders, donors, Patrons and colleagues.
• Strong research and analytical skills, with the ability to identify and assess new funding opportunities.
• Excellent project management and organisational skills, with the ability to manage multiple priorities, deadlines and funding applications effectively.
• Ability to use data and insight to inform fundraising decisions, monitor performance and measure impact.
• Ability to manage and maintain accurate records using a CRM system such as Donorfy.
• Ability to work collaboratively across teams and influence colleagues to support fundraising objectives.
• Ability to oversee and provide strategic direction to fundraising activities and initiatives.

Personal Qualities

• Highly motivated, proactive and results-driven.
• Strategic and creative thinker, with the ability to identify and develop new fundraising opportunities.
• Excellent attention to detail and a high level of accuracy.
• Ability to work independently, use initiative and take responsibility for delivering agreed objectives.
• Ability to work collaboratively as part of a team and build effective relationships across the organisation.
• Resilient, flexible and able to manage competing priorities and work effectively under pressure.
• Professional, trustworthy and committed to the highest standards of integrity and ethical fundraising.
• Commitment to the values and mission of St Edmundsbury Cathedral.
• Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care.
• Willingness to work varying hours for fundraising activities and functions, including occasional evenings and weekends, as required.

Desirable

Qualities Qualifications

• Relevant professional fundraising qualification, such as a qualification from the Chartered Institute of Fundraising.

Experience

• Experience of working with high-net-worth individuals, major donors or philanthropic supporters.
• Experience of securing significant gifts or grants from Trusts and Foundations.
• Experience of fundraising within the Church of England or another faith-based organisation.
• Experience of working in a heritage, cultural, charitable or not-for-profit organisation.
• Experience of overseeing fundraising events or major fundraising initiatives.

Skills and Knowledge

• Knowledge of the funding landscape relevant to heritage, faith, community or charitable organisations.
• Experience of public speaking and presenting to donors, funders, committees or other stakeholders.
• Knowledge of legacy fundraising and planned giving.
• Experience of using Donorfy or a similar fundraising CRM system.