Youth development volunteer volunteer roles in chorley, lancashire

Volunteer Opportunity: Chief Operating Officer (Non-Uniform Role)

Organisation: Ranger Cadets

Location: Remote Flexible / National

Commitment: Volunteer Leadership Role

About Us

Ranger Cadets is a new, independent, non-profit uniformed youth organisation with a bold mission: to engage young people in their communities, equip them with essential life skills, and unlock their full potential. We are non-political, non-religious, and proudly inclusive – open to all, regardless of background.

We believe every young person deserves the chance to shine, to belong, and to grow into the leaders of tomorrow.

The Role

We are seeking a dedicated Chief Operating Officer (COO) to lead the operational heart of Ranger Cadets in a non-uniform position. This is a vital volunteer role for someone who can translate vision into action, ensuring our programmes, systems, and people run smoothly and effectively.

As COO, you will:

• Oversee the day-to-day operations of Ranger Cadets nationally.

• Develop and implement systems for governance, safeguarding, and compliance.

• Support programme delivery, volunteer management, and organisational growth.

• Work closely with the CEO, trustees, and senior volunteers to ensure strategic goals are achieved.

• Champion efficiency, clarity, and inclusivity across all operational areas.

Who We’re Looking For

• A proven organiser with experience in charity operations, youth work, or community development.

• Strong skills in planning, systems design, and operational management.

• Excellent communication and problem-solving abilities.

• Passion for youth empowerment, social mobility, and community impact.

• Commitment to our values: non-political, non-religious, inclusive, and open to all.

What You’ll Gain

• The chance to shape the operational backbone of a national youth organisation.

• The opportunity to leave a lasting legacy for young people across the UK.

• A role that blends structure, impact, and community service.

How to Apply

If you are ready to bring clarity, structure, and operational excellence to Ranger Cadets, we would love to hear from you.

RANGER CADETS

#PreparedForLife

While gaining invaluable experience in recruitment, human resources and NFP Social enterprise,                           practice your passion within real-life scenarios.

We are looking for Recruitment Managers to join our team. The ideal candidate will play a vital role in sourcing, engaging and will help us build a diverse and dedicated team to support our brand messages and visions.

If you are enthusiastic, passionate and dedicated about building a dynamic team and are excited to contribute your recruitment skills to a meaningful cause, join us as a Recruitment Manager Volunteer. Together, we can create a positive and lasting impact in our community.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

Responsibilities:
- Collaborate with HR and leadership team to understand needs, roles and requirements.
- Develop and implement effective recruitment strategies and campaigns.
- Utilise online platforms, social media, and community networks to advertise opportunities.
- Assist with review applications and inquiries, and assess candidate suitability.
- Conduct interviews with potential candidates to determine their skills, motivations, and alignment with our values and visions.
- Maintain a database of potential and current candidates and keeping track of their skills, interests, and availability.
- Work closely with leadership team and other team members to ensure a seamless transition from recruitment to engagement.
- Regularly report on recruitment metrics and effectiveness to the leadership team.
- Continuously seek opportunities to improve recruitment process.

Requirements:
- Excellent communication and interpersonal skills.
- Ability to effectively market and promote opportunities.
- Experience in recruitment, human resources, or volunteer management is a plus.
- Highly organised with the ability to manage multiple tasks and prioritise effectively.
- Proficiency in using online platforms, social media, and communication tools.
- Dedicated and willing to learn.
- Committed to our values and mission 

Please send your CV and a brief cover letter outlining your interest and relevant experience. We look forward to reviewing your application and discussing how you can become a vital part of our team.​

ABOUT TESYouth 

TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Coempowered is a small but rapidly developing non-profit working to empower indiviuals and help build community capacity among for young people, women, and marginalised communities in the UK and internationally through workshops, classes, semiar, projects and research. We are now building the foundations of our organisation and are looking for a dedicated, creative volunteer who is genuinely passionate about our educational and social mission and willing to grow with us as we expand our work and prepare for charity status.Having seen the impact of our work since 2021, we are now laying the foundations for long-term growth and preparing to register as a charity. We are seeking a committed and motivated volunteer who is genuinely passionate about educational and social change and eager to help build our organisation with us.

About the Opportunity
This role is central to Coempowered’s next stage of development. We are positioning ourselves to apply for our first grants, develop partnerships, and build sustainable funding streams. We are looking for someone who can take initiative, collaborate closely with the directors, and contribute strategically to our fundraising capacity. This is an excellent opportunity for someone who wishes to make a tangible difference in a small organisation and to help shape its future.

Key Deliverables

• Research suitable grant opportunities and funding sources.

• Assist in preparing core organisational documents, including:

  • Activity reports

  • Business plans

  • Project proposals and bids

• Write compelling grant applications tailored to funders’ criteria.

• Prepare outreach materials, donor communications, and mailshots.

• Use direct mailing and other methods to engage potential and existing donors.

• Support the recruitment, coordination, and management of volunteers involved in fundraising activities.

• Ensure smooth execution of all tasks related to fundraising, documentation, and relationship-building.

What We’re Looking For

• Experience in fundraising, grant writing, or partnership development (professional or voluntary).

• Strong writing skills, with the ability to produce clear, persuasive proposals.

• Good organisational skills and attention to detail.

• Self-motivation and reliability, with the ability to work independently and meet deadlines.

• A sincere interest in education, youth empowerment, philosophy, or social impact.

• Someone keen to contribute to the long-term development of a small but ambitious organisation.

Time Commitment
Flexible and remote, approximately 4–6 hours per week, depending on grant cycles.

If you are passionate about meaningful education and wish to play a key role in helping a young organisation grow and secure its future, we would be delighted to hear from you.

We’re looking for enthusiastic, caring and reliable people to help make our Holiday Club sessions fun, safe and engaging for children during the school holidays.

As a Holiday Club Volunteer, you’ll help deliver games, creative workshops and group activities while supporting with setup, registration and coordination throughout the day. You’ll play a key role in creating a welcoming, positive environment where children can learn, play and connect with others.

This is a hands-on, rewarding opportunity for anyone who enjoys working with children, being active and supporting community programmes.

What You’ll Be Doing

• Helping set up and pack down daily activity spaces
• Assisting with games, creative sessions, sports or workshops
• Welcoming children and helping with registration and sign-in
• Supporting children during activities and encouraging participation
• Helping with snacks, resources and general coordination during sessions
• Assisting staff with feedback collection and attendance.
• Promoting a friendly, inclusive and safe atmosphere throughout the day

Skills and Qualities We’re Looking For

• Friendly, patient and approachable attitude
• Enjoyment of working with children
• Good teamwork and communication skills
• Reliable, flexible and positive approach to helping others
• Awareness of safeguarding and willingness to follow guidance
• Creativity or enthusiasm for games, crafts or active play (welcome but not required)

What You’ll Gain

• Experience supporting children’s activities and community programmes
• Opportunities to build confidence, teamwork and leadership skills
• The satisfaction of creating positive, fun experiences for local children
• A lively, friendly volunteering environment during the school holidays

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team. 

About the role

Our Peer Mentors are at the forefront of our Youth Services delivery, tackling head on the issues that young people are facing everyday. As a Peer Mentor, you will engage with young people who reach out to Youth4Youth for support, taking time to coach and guide them through the difficulties that they are facing. This exciting opportunity, targeted at individuals who are between the ages of 16 and 25, provides young people with the space to directly impact and transform the lives of young people, significantly improving their overall wellbeing.

Ideal candidates are those who are able to commit to regular volunteering activity of at least 2 hours per week (on average) and who are able to comfortably communicate via written e-mail and other remote chat functionalities.

Responsibilities:

Your core responsibilities as a Peer Mentor at Youth4Youth include:

• Building strong, professional relationships with young people seeking mentoring support.
• Demonstrating commitment to the charity by regular volunteer engagement to maintain ongoing communication with young people (which includes responding to young people within an agreed and reasonable time frame).
• Providing light support, advice and guidance to young people in relation to the troubles that they are facing, in line with the resources provided to you by the charity.
• Maintaining professional boundaries with young people and not seeking to offer support beyond your capability that may put a young person at risk.
• Maintaining regular contact with your Youth4Youth supervisor, with the expectation that you will meet at least once per month for a supervision session that involves reflective practice and a focus on your development as a mentor.
• Providing support as part of our Peer Mentor network to colleagues across the Charity who are also directly supporting young people.
• Maintaining compliance with all policies. Most importantly this means maintaining the right level of confidentiality around your conversations with young people and recognising your safeguarding responsibilities in raising concerns as they arise to keep young people safe.

Peer Mentors are also actively encouraged to get involved in fundraising, outreach and social media activities where they feel comfortable and able to.

Skills 

• Strong written communication skills, such as being able to effectively compose a written e-mail in response to a young person.
• Ability to build strong, professional relationships and maintain trust between yourself and a young person, such as through active listening and adapting to the individual needs of different young people.
• Ability to demonstrate empathy to others.
• Ability to work in a challenging environment and recognise when you may need support yourself.
• Proficient in the use of IT tools, such as Microsoft Outlook.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Skills development for you:

As a Peer Mentor at Youth4Youth, you will be required to take part and graduate our Youth Services Academy. This program requires an upfront commitment of 10 - 13 hours of training prior to taking on the role of communicating with young people. This investment in you not only equips you with the understanding of what it takes to be a successful peer mentor, and the skills that you will need, but also is an investment in you. This training will provide you with core soft skills that are transferrable to many opportunities, whether that's in everyday life for you, your education setting or your place of work. All Mentors graduating from the Youth Services Academy will be provided with an electronic certificate to demonstrate your successful completion of the program, which can be shared with potential employers.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process:

Unlike other roles at Youth4Youth, the hiring process has been simplified for peer mentors, recognising the demographic of individuals that we are seeking to fill these positions. To put you at ease, the hiring process includes:

• An initial application, stating your reasons for wishing to become a Peer Mentor
• A remote interview conducted via Microsoft Teams

Successful candidates at this stage will be invited into the final stage of the recruitment process which includes:

• Satisfactory references being received (these do not need to be employment references)
• A satisfactory DBS check being received
• Successful completion of the Youth Services Academy

We’re looking for organised, reliable people to help keep our programmes running smoothly behind the scenes and on the ground. 

As a Programme Support Volunteer, you’ll help with the coordination and delivery of our community projects and activities. You’ll assist with planning, preparation, data collection and general support across our programmes to ensure everything runs efficiently and participants have a positive experience.

This is a varied and rewarding role for anyone who enjoys helping things run well and being part of a supportive, community-focused team.

What You’ll Be Doing

• Supporting the planning and coordination of programme activities and events
• Helping prepare materials, resources and schedules before sessions
• Assisting with registration, attendance and record-keeping
• Collecting feedback and evaluation data to support monitoring and reporting
• Communicating with participants, volunteers and staff to share updates
• Providing general administrative and logistical support as needed

Skills and Qualities We’re Looking For

• Good organisational and communication skills
• Teamwork and reliability
• Basic computer skills (Microsoft Office or Google Workspace)
• Attention to detail and accuracy when handling information
• Flexible and adaptable approach to changing needs
• Respect for confidentiality and safeguarding principles

What You’ll Gain

• Experience supporting the delivery of community projects and events
• Opportunities to develop coordination, communication and admin skills
• Insight into how charities plan, monitor and evaluate programmes
• The satisfaction of helping projects run smoothly and effectively

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

This is an exciting opportunity for passionate, innovative individuals to join our small but dynamic charity and make a lasting difference for people affected by alopecia.​Alopecia UK is a national charity with a vision for a world where people affected by alopecia live the life they want. The charity’s mission is to offer support, community and education to improve the lives of those with alopecia.

We are seeking talented trustees to strengthen our strategic leadership and support smooth succession as current trustees reach the end of their terms. This is an ongoing recruitment process, and we welcome applications at any time, particularly from those with expertise in the following areas:

• Charity fundraising: Leadership in a fundraising environment, ideally within the charity sector.
• Communications & Marketing: Senior communications or marketing role, with strong audience engagement insight.
• Legal: Experience providing legal advice at a senior level, preferably with charity or governance exposure.
• Dermatology in the NHS: Experience of treating patients with alopecia, with a deep knowledge of clinical pathways and related challenges in primary and secondary care.

About Alopecia UK

Founded in 2004, we work to help adults, young people and children affected by alopecia. This includes those with alopecia, as well as their loved ones. We are a small charity, with an annual income under £500,000, working nationally across the UK. Despite being small, we are the largest alopecia charity in the UK and have big ambitions to continue our growth and development, reaching more people than ever before. We agreed a new strategy in May 2025, and are committed to our key goal, which is to increase our reach, particularly in the communities that haven’t yet found us.

We have a fantastic and dedicated staff team (5.4 FTE) and board of Trustees. We also rely upon the generosity of volunteers, many of whom have personal experience of alopecia themselves. Alopecia UK receives no statutory funding from the government and is funded by community fundraising, donations, funding grants, and corporate partnerships.

​Alopecia UK Trustee Board

The Alopecia UK Trustee Board are a group of dedicated volunteers who are committed to Alopecia’s aims.

The Trustee Board meets four times a year (two face-to-face meetings and two virtual meetings). Face-to-face meetings tend to be held on Saturdays from approximately 10am-4pm. Virtual meetings tend to be held midweek from approximately 6.30-8.30pm.

Trustees are encouraged to participate in charity campaigns and attend flagship events, e.g., our Big Weekend and Alton Towers trip. Trustees are not paid, but out-of-pocket expenses are reimbursed. Trustees serve at least three years
 

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming. 

Role Description

Role Description Fundraising & Grant Writing Specialist Role Description Fundraising & Grant Writing Specialist Volunteer Role Description (remote, unpaid) �� Call for Volunteers: Fundraising & Grant Writing Specialist �� Are you passionate about driving impact through strategic fundraising? Do you have experience in securing grants, sponsorships, and donor contributions for social impact projects? UNIMAC is looking for a Fundraising & Grant Writing Specialist to help us expand our reach and empower more women and youth through education, advocacy, mentorship, and leadership development. About UNIMAC: It is a purpose-driven nonprofit organization committed to empowering women and girls through education, advocacy, mentorship, leadership training, and personal development. Our programs provide life-changing opportunities, but we need dedicated fundraising experts to help us sustain and scale our impact. What You’ll Do �� Grant Writing & Applications – Research, write, and submit compelling grant proposals to potential funders. �� Partnership Development – Identify and engage sponsors, donors, and corporate partners who align with our mission. �� Fundraising Campaigns – Plan and execute online and offline fundraising initiatives to support program sustainability. �� Donor Engagement – Develop strategies to maintain relationships with existing supporters and attract new donors. �� Impact Reporting – Assist in tracking and reporting fundraising outcomes to ensure transparency and effectiveness. Who We're Looking For ✅ Experience in fundraising, grant writing, or sponsorship acquisition. ✅ Strong research and proposal-writing skills. ✅ Ability to create and execute strategic fundraising plans. ✅ Passion for social impact, women’s empowerment, and leadership development. ✅ Excellent communication and relationship-building skills. Why Join Us? �� Work with a global team of changemakers across Cameroon and beyond. �� Gain hands-on experience in fundraising for a high-impact social nonprofit. �� Be part of a mission-driven organisation transforming lives through education, advocacy, training, and mentorship. �� Help scale life-changing programs for women and youth.

We’re looking for detail-orientated, proactive people who’d like to use their research or writing skills to help strengthen our funding applications and impact reporting.

As a Research and Bid Support Volunteer, you’ll help identify funding opportunities, gather data and evidence, and support the preparation of grant proposals. You’ll also assist with compiling feedback and monitoring information that helps us demonstrate the difference our work makes.

This role is ideal for someone who enjoys research, analysis and writing and wants to gain experience in how charities develop projects and secure funding.

What You’ll Be Doing

• Researching grant opportunities that align with our programmes and priorities
• Helping gather data, statistics and community evidence to support funding applications
• Reviewing funder guidelines and eligibility criteria
• Assisting with drafting or formatting sections of funding proposals
• Collecting quotes, case studies and outcomes to demonstrate impact
• Supporting report preparation and data organisation for monitoring and evaluation

Skills and Qualities We’re Looking For

• Strong written and research skills
• Attention to detail and ability to analyse information clearly
• Organised and methodical approach to work
• Confidence using digital tools and online databases
• Interest in community development, funding or project design
• Discretion when handling sensitive or confidential information

What You’ll Gain

• Experience contributing to real funding applications and impact reporting
• Insight into charity fundraising, project development and evaluation
• Opportunities to build research, analysis and writing skills
• The satisfaction of supporting projects that bring lasting community benefits

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

                    While gaining invaluable experience, practice your passion within real-life scenarios. 

We’re looking for Social Media Manager volunteers to join our team, who will play a key role in the growth of our brand messages and visions. The ideal candidate will work with us and our partners to strengthen our online presence and attract organic traffic.

Responsibilities
Increase traffic to digital channels
Grow brand messages, visions and online presence.

Requirements
Working experience with online digital marketing & Social Media
Strong verbal, written, and organisational skills.
Enthusiastic, Dedicated and willing to learn.

The role could be entirely remote and is unremunerated but all reasonable expenses will be met.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a NFP social enterprise which focuses on improving the rate of youth employment, through volunteering, interactive and skill-based workshops, work-experience and training programmes. Together with our strategic partners, we collaborate with organisations to provide youth to develop their skills, and to assist in achieving their career aspirations.

Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities.

Role (Volunteer, unpaid): Partnership Support Volunteer

Role Description:

The Partnerships Support Volunteer will assist the Partnership lead in coordinating, managing, and expanding Wekume’s partnerships with local and international organizations, companies, institutions, and individuals. The volunteer will support communication, research, documentation, and follow-ups to ensure smooth and effective collaboration with stakeholders.

Key Responsibilities
▪️Assist in identifying potential partners and maintaining a pipeline of opportunities.
▪️Support outreach efforts — drafting emails, booking meetings, and tracking responses.
▪️Attend partnership meetings (physical or virtual) with the Lead  when required, and take notes or manage follow-ups.
▪️Help prepare partnership documents such as concept notes, briefs, proposals, and reports.
▪️Maintain and update the partnership database and contact lists.
▪️Support donor research, grant mapping, and stakeholder analysis.
▪️Coordinate with program, communications, and finance teams to ensure partners are engaged and informed.
▪️Follow up on partnership deliverables and timelines.
▪️Assist in organizing partnership-related events, campaigns, or activations.
▪️Perform any other duties assigned by the lead.

Skills & Qualifications
▪️Strong written and verbal communication skills.
▪️Good organizational and follow-up abilities.
▪️Interest in partnerships, fundraising, youth development, SRHR .
▪️Ability to work independently and handle multiple tasks.
▪️Computer literacy (email, Google Workspace/Office, Zoom).
▪️Team-player, proactive attitude, and willingness to learn.

Time Commitment
Part-time volunteer role (flexible hours depending on activities).
Occasional in-person meetings and events.

What the Volunteer Gains.
▪️Hands-on experience in partnership development and NGO operations.
▪️Mentorship and training from Wekume. 
▪️Networking opportunities with national and international partners.

Minimum Hours per Week: 7-9 hours per week

Duration: 6+ months

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Our Garstang Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.