Youth Engagement Coordinator Jobs in Belfast
Job Title: Camper & Volunteer Recruitment Coordinator - Scotland
Location: Home based in Scotland (Glasgow, Edinburgh or Perth) with extensive travel in the region (Scotland and the Northeast of England) and UK. There will be a requirement of evening and weekend work, including extended working hours as the business needs dictate as well as overnight stays. There is also a requirement to work at our residential camps which means being away from home multiple times anywhere between 3 and 12 nights all around the UK, again with extended working hours.
Salary: £24K per annum
Hours per week: 35
Closing Date: Friday 8th December - Virtual Interviews Monday 18th December
Responsible for raising the profile of Over The Wall in the UK to recruit campers and volunteers from Scotland and the North East of England for all services. To develop and manage relationships with referrers, contacts, partners, families and individuals to identify and generate ongoing engagement and recruitment opportunities. Recruitment, selection and training of adult volunteers for the region, to support young people with health challenges and their families who access our services. To work operationally as part of our staff team and with our campers and volunteers at both our residential and virtual activity camps.
Duties and Responsibilities:
· Actively identify potential referrers or sources of recruitment and develop and nurture relationships, acting as the consistent point of contact, support and liaison.
· Undertake focused recruitment to support growth of partnership camps.
· Building and maintaining connections with communities in hard-to-reach areas, areas of high deprivation and ethnic minority communities.
· Advise and support families and build their trust in OTW through your camp experience and knowledge to encourage them to apply for our services and assist them with the application process as required.
· Contribute to OTW’s strategic camper and volunteer recruitment plans and take responsibility for delivering outcomes and meeting agreed camper and volunteer recruitment targets in a timely and appropriate manner, producing progress reports as necessary.
· Identify and maximise opportunities throughout the UK to positively promote and showcase Over The Wall’s services within a range of settings through face to face and virtual engagement, presentations and by other mediums.
· Identify and build strong, long-term relationships with organisations, universities, communities and other potential volunteer recruitment partners and stakeholders to increase volunteer applications.
· Building a network of connections, both at an individual and organisational level.
· Maintain an awareness of safeguarding policy and practice, to ensure the safety of service users.
· Assess and process volunteer applications, references, background checks and interviews in line with the principles of Safer Recruitment.
· Work with the Nursing and Wellbeing Teams to develop a recruitment plan for specialist roles.
· Maintain Over The Wall’s recording and data systems to ensure these are accurate and up to date at all times.
· Regular and extensive travel is required within your designated region and across the UK for face to face meetings, clinical area visits / family liaison, volunteer fairs, facilitate volunteer recruitment selection events across the UK and attendance at events for both professionals and families to increase OTW profile. This will include some overnight stays.
· Attend meetings at OTW Office or other locations in the UK as required.
· Regularly attend OTW residential camps around the UK and virtual camps as part of the operational staff team, working with children and volunteers attending our camps. This would involve long working hours including day / evening and weekends and being away from home for up to 12 nights at a time.
· Manage conflict and volunteer issues including complaints, health, behaviour and safeguarding in the absence of the Head of Volunteer Recruitment.
· Hosting visitor sessions or other events at our residential camps.
· Determine and report on resource and collateral needs to support effective recruitment.
· Undertake any other duties as deemed appropriate by the Head of Camper Recruitment, Head of Volunteering and/or CEO that may be required in accordance with the overall purpose of the job.
· Abide by and comply with all OTW policies and procedures, especially relating to individual areas of responsibility.
· Based within Scotland, and with established connections to diverse communities.
· Experience in developing contacts and building successful relationships with organisations and individuals.
· Excellent communicator; both verbally and in writing
· Excellent organisational skills, prioritising and workload management skills
· Experience of working with a diverse range of people
· Flexible with a creative approach
· Flexible in working across other geographical regions as required.
· Experience of working independently and effective time management
· Experience of delivering training to and working with adults in complex environments.
· Experience of working in a goal orientated environment
· Proficient use of email and Microsoft Office suite
· Excellent presentation and public speaking skills both in person and virtually
· Good customer service ethos
· Enthusiastic with a sense of fun
· Ability to work effectively from home.
· Ability to travel regularly throughout the region, stay away from home and attend residential camps throughout the UK.
· Ability to work extended working hours, days, evenings, and weekends to suit the business needs as required.
· Hold a current full driving licence and have use of a car.
· Experience and/ or training in the practice of Safer Recruitment and appropriate safeguarding
· Experience of working in a residential camp environment
· Experience of producing statistics and reports
Residential Camp Requirements:
Over The Wall Camps are busy and active environments, which require extended periods of physical activity, and the lifting of heavy and bulky items, whilst maintaining high energy levels for prolonged periods. When required to attend Camp, there may be instances where assistance is needed to set up activities, support the volunteers and the camp programme.
- 6% Employer pension contribution
- 25 days + public holidays
- Flexible working arrangements
Diversity, Equality & Inclusion Statement
We actively encourage applications from the broad spectrum of diversity reflected in our beneficiaries, both in terms of visible and non-visible characteristics. We aim to ensure that regardless of where you are in our community, any difference you have is valued.
We are committed to Safer Recruitment and REQUIRE a minimum of two professional and independent reference checks, with one of the reference checks being the last or current employer.
Speakers for Schools believes that by inspiring young people to explore their ambitions (through our external speaker programme), facilitating access to high quality, 3-to-5-day experiences of the world of work, and supporting them to successfully seize employment opportunities, we can make a transformational difference to the lives of young people, their future happiness and prosperity. In doing so, we can help level the playing field into the world of work and support employers to diversify recruitment into the workplace.
This Coordinator role is key to the delivery of the Inspiration programme. Our online talks from our speakers and employer network help young people to realise their ambitions and discover the world of work. This is a new role within the Inspiration Team and will have significant influence on the overall impact and reach of the national programme.
- Inviting employers/speakers to take part in our Industry Spotlight online talks for our network of schools and young people as agreed with the Head of Inspiration
- Securing commitments and driving forward participation as needed for the charity.
- Liaising with Business Development and the wider programmes team to agree timeframes and speakers as part of the programme
- Working with the Broadcast Coordinator to confirm dates/times as part of the online schedule of talks
- Arranging test and briefing calls with our employer network
- Working with our Marcomms team to highlight talks on socials
- Highlighting to our centralised Education Team upcoming career talks
- Hosting the Industry Spotlight online talks and working with Delivery Partners who will be technical support
- Daily updates of records in Salesforce CRM, tracking engagement and ensuring proper data management
- Working independently and swiftly on high-volume outreach and mobilisation within a structured programme plan to meet targets, as agreed and set by the Head of Inspiration
- Working independently and swiftly on high-volume outreach and mobilisation within a structured programme plan to meet targets, as agreed and set by the Assistant Programme Manager.
- Proactively manages stakeholder relationships, preventing or resolving any conflict
- Flexibility and a willingness to collaborate and help with any tasks the team require support for.
- Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development
- Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency
- Ensure safeguarding best practice is enshrined in all organisational activity.
- Experience of working in social mobility, education, or careers programmes.
- Experience of coordinating stakeholder engagement to support programme outputs.
- Experience of coordinating the delivery of social mobility, education, or careers programmes.
- Excellent organisational skills and ability to learn quickly to ensure smooth delivery process.
- Excellent interpersonal skills and communication skills, with the ability to build and maintain relationships with stakeholders
- Enjoy being part of a team, with a ‘can-do’ attitude and flexibility to help with any tasks the team or management require support for.
- Excel at organising own workload and enjoy driving work forward independently. Excellent organisational skills, including the ability to work to tight deadlines, manage multiple demands and deliver high quality work
- IT literate and willingness to embrace new IT systems and technologies
- Ability to think strategically and can change operational tactics while still meeting larger objectives.
- Experience of working with educational establishments and familiarity of how schools and colleges operate.
- Results-orientated with a strong focus on achieving targets despite constraints and obstacles
- A proactive attitude with the ability to demonstrate drive, self-motivation and high levels of productivity
- Have a high degree of confidentiality and professional etiquette, whilst upholding the Safeguarding & GDPR frameworks
- Experience of using CRM.
- Experience of working with employers to deliver talks/workshops
- Effective account management skills
Speakers for Schools Values
PASSION: We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY: We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY: We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION: We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY: We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Benefits offered at Speakers for Schools:
- 25 days annual leave plus bank holidays
- Morning of your birthday off
- Pension scheme
- 3 voluntary days per year
- Wellbeing programme
- Enhanced maternity/paternity/adoption package
- Subsidised office furniture
- Perkbox discounts
- £500 a year training allowance
Diversity at our core
Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.
Disability Confident Employer
Speakers for Schools are glad to be Disability Confident Employers. This means that if you have a disability and you meet the minimum criteria for the role you will be invited to interview.
Please note that in certain recruitment situations, such as a high number of applications and seasonal and high-peak times, Speakers for Schools may limit the overall number of interviews offered to both disabled people and non-disabled people.
We usually ask for a CV and covering letter to be submitted as part of the application process. However, we understand that this is not always accessible to everyone, so we welcome video and phone call applications as alternative ways to apply. For additional information or support, please contact us.
How to apply:
Please apply as soon as possible submitting your CV and a one-page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period.
Appointees are subject to a successful DBS check, as contact with young people is likely.
You must have the right to work in the UK to apply.
The closing date for this role is Monday 11 December at 8am
The client requests no contact from agencies or media sales.
This is a fixed term position from January 2024 until the end of August 2024.
Please note the closing date for this role is 10pm on Tuesday 5th December 2023.
ImpactEd Evaluation (part of ImpactEd Group) is an award-winning social enterprise that exists to help evaluate, understand and improve impact in education. In our education system, we invest huge amounts of time, money and energy in different programmes and interventions to improve outcomes for pupils. Yet far too often, we don’t know what is working – and what isn’t. We address this evaluation deficit, helping organisations and schools to better understand what is working to make a difference to the lives of young people. We do this through a combination of hands-on partnership, training and consultancy, and our digital platform which makes monitoring and evaluation quicker, easier and more effective.
Since being founded in 2017, we have grown rapidly. In 2018, we won the Teach First Innovation Award; in 2019, our work was profiled by the Department for Education; and in 2020, we published the largest pupil-facing piece of research into the impact of lockdown, winning the Fair Education Alliance Scaling Award in the same year. Since then, we have expanded to reach over 1000 schools, 80 education organisations and more than 250,000 young people annually. We are a skilled team of over 30 people, supported by a Board with a track record of social impact and educational development.
This year we have expanded to create the ImpactEd Group, which supports purpose driven organisations to make better decisions using high quality evidence. Our strategy is currently being updated to this effect. As a social enterprise moving towards employee ownership, our commitment across all parts of the Group is to empower our partners to make better decisions on behalf of their beneficiaries and empower our team to make decisions on behalf of the organisation.
We work with both schools and education organisations such as charities, universities and education technology companies (our ‘impact partners’). Our work with impact partners focuses on helping these organisations to develop their impact evaluation methods and deliver evaluations. We divide this work into four different strands: evaluation design, capacity building workshops, use of our School Impact Platform and external evaluations. This role revolves around the implementation of the School Impact Platform in particular and focuses on some large-scale projects commencing shortly.
We are looking for a candidate who can lead on school onboarding and engagement. This means they have to have knowledge of the school context and how schools work internally as well as be comfortable communicating with different stakeholders in schools. In particular, you would be supporting schools as they are being onboarded onto the platform (meaning setting up their accounts and data collection tools) and follow up with them regularly to ensure good quality data collection is happening. You would work closely with our Impact Partnerships Officer, who will lead on the project, and our platform lead, who will provide support from a technical and product development side. You would need to be strong in written communication and enjoy engaging with schools and answering their queries.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Understanding of the UK education system including understanding of school data, roles and terminology
Experience of working within an administrative and/or customer service role.
High IT literacy (ability to learn how to use new systems quickly)
Track record of effective process and project management.
As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our associated commitments to:
Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working
Personal excellence: we invest significantly in professional development, including an external mentor for every staff member, an individual CPD budget, and formal and informal training and support
Mental health and wellbeing: access to health and wellbeing advice and free therapist support
Diversity and inclusion at ImpactEd Group
As a growing organisation we are committed to:
Becoming increasingly representative of the sector and geographies that we operate in
Providing a positive experience of work as part of an inclusive culture led by our organisational values
Maintaining an annual EDI action plan - led by the internal team and supported by a Board sponsor
What to expect from the recruitment process:
All applications are anonymised until the point of interview
We use a recruitment system, Applied, which debiases the recruitment process
We implement a standardised interview template and competencies matrix.
To apply, you will be asked to submit your CV and answer 3 work-based scenario questions and 1 motivation question.
Applications close at 10pm on Tuesday 5th December 2023. Interviews will take place on 12th and 13th December.
The client requests no contact from agencies or media sales.
We are seeking to appoint an organised and reliable individual as part of a funded programme for schools. This is a great opportunity to be part of a rapidly evolving children’s charity.
This role offers flexible and home working.
Position: Programme Coordinator
Hours: Full-time, 37.5 hours per week (flexible)
Duration: Contract, Fixed term 2 year with possible extension
Benefits: 25 days’ annual leave plus bank holidays and 5% Employer pension contribution, flexible working culture, employee benefits package (Medicash), regular continuing professional development opportunities.
Closing Date: 19th December
Shortlisting will be taking place on a rolling basis and the role may close earlier than advertised if a suitable candidate is found, so apply early to avoid disappointment (can you add to the advert).
About the Role
The main job role is to provide administrative support to the Programme Manager to ensure the smooth running of one or more educational programmes.
You will work closely with the Programme Manager to support the delivery of virtual training to teachers and senior staff at mainstream schools to improve the mental health and wellbeing of children and young people.
The role is crucial to the support of the charity’s programmes. It includes communicating with internal and external stakeholders, providing good customer service, and supporting projects as required, collaborating as part of an established Programmes Team.
Your main responsibilities will include:
- Administrative support
- Customer Service and Engagement
- Team support
We are looking for an individual with excellent communication and organisational skills to help keep things running smoothly. You will enjoy the detail of a job, tidying up loose ends and gets a boost from supporting customers and colleagues. You will have the ability to listen to customers and colleagues with empathy, to think critically and solve and escalate problems appropriately.
As Programme Coordinator, you will be passionate about access to education for all and committed to providing a high-quality service to the educators looking to improve the mental health and wellbeing of children and young people.
You will have experience and/or knowledge of all or most of the following:
- Providing administrative support
- Good customer service skills, ability to respond professionally and clearly to queries
- Excellent organisation and collaboration skills
- Good written and verbal communication skills
- Experience of using IT packages such as CRM’S, Microsoft office and customer service platforms such as Zendesk.
Where an individual lacks specific experience of working in a particular area, they will be expected to demonstrate their potential to learn and their understanding of the skills needed to be successful.
Ideally you will also have an appreciation and understanding of the impact of social, emotional, mental health and wellbeing upon children and young people.
Applicants are asked to send a current CV and 2-page covering letter outlining evidence against the essential criteria in the job description, clearly identifying the skills and experiences applicable to the role.
Shortlisted applicants will be invited to take part in a two round interview process. The first round will consist of competency based questions. Further shortlisting may then take place before a second round interview. All interviews will be held virtually.
This recruitment process will be completed in line with our safeguarding policy and safer recruitment process.
We will take up references and will complete a DBS check before appointment, and any appointment will include a probationary period.
The charity is committed to ensuring that there is no discrimination on the grounds of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation at any stage of the recruitment process.
About the Organisation
With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances. The charity has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be. Whether it is delivering certified training, supporting whole-school or authority-wide nurturing schools approach or promoting evidence-based research, the charity is providing quality support and resources to make nurturing provision a reality for pupils across the UK and beyond.
You may also have experience in areas such as Admin, Administration, Administrator, Coordinator, Programme Administrator, Programme Coordinator, Programme Administration, Programme Support, Customer Service, Customer Service Officer, Customer Service Agent, Customer Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Community and Events Fundrasising Officer
We are looking for an enthusiastic individual with a can-do attitude to help us deliver our exciting Community and Events Fundraising programme. No previous fundraising experience is required, just an organised individual with a knack for building relationships, a passion for exceptional ‘customer service’ and a drive for uniting communities and raising money for charitable causes.
You’ll work within the charity’s passionate Fundraising and Engagement Team to raise funds to support children and families affected by the childhood cancer neuroblastoma and our vision, for a future where no child dies of neuroblastoma or suffers due to the treatment they receive.
This extremely rewarding role would suit anyone looking to take their first step in their fundraising, marketing or charity career. Don’t think your experience directly aligns? Don’t worry; we’re interested in transferable skills and attitude, so consider and show us how these apply to this role.
Summary of role responsibilities
- To help deliver the charity’s Community and Events Fundraising Programme, including special events, community fundraising, challenge events, individual giving, and fundraising appeals.
- To ensure excellent supporter and donor care and build long-term valued relationships to optimise income generation.
This is a fixed-term role offered on a one-year contract. We are looking for the successful candidate to ideally start in January 2024, but there is flexibility with this.
For more detailed information about the role, charity and team, take a look at the Recruitment Pack.
We aim to follow the schedule outlined below:
Applications opens: 22 November 2023
Applications closes: 10 December 2023, 11:59pm
Shortlisting: 11 December 2023
Interviews: 15 December 2023 (in person in London)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
The client requests no contact from agencies or media sales.