Are you committed to improving lives for vulnerable people?  

Age UK Lewisham and Southwark is launching a brand new Social Prescribing service centred around the Emergency Department of University Hospital Lewisham. We're going to support adults (18+) accessing the Emergency Department with their non-medical needs, thereby improving their health and wellbeing while at the same time reducing the pressure on hospital staff.

We are looking for TWO new Link Workers to help people find and use community support, services and activities. This will be through face-to-face appointments in the hospital, home visits, telephone calls and letters. As well as this, you'll be point of contact for the new project across the hospital. We need confident self-starters, able to work in busy enviornments while building good relationships with a variety of professionals.

This will be rewarding role giving you the opportunity to make a real difference. Not only will you directly help the people we support to improve their lives, indirectly you will be doing vital work to ease the pressure on University Hospital Lewisham and free up resources for everyone in the borough. Further, there will be the opportunity to attend events, forums and meetings to broaden your understanding of Health and Social Care and build experience working in the voluntary sector. You will also be working closely with our other social prescribing projects in the borough, Community Connections and SAIL, strengthening our offer of support in Lewisham.

If you are a good listener, a positive thinker, strong at multi tasking and passionate about supporting people who need it, we want to hear from you.

Please note that this is a pilot project. This post is for six months with possibility of extension.

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AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

For full details please download our Recruitment Pack which includes a Job Description and Person Specification. To apply, please ensure you complete the attached Application Form as well as the Equal Opportunities and Criminal Declaration forms.

Closing date for applications – 12pm Monday 9th December

*Interviews will take place on Monday 16th December*

 Outreach Worker x 3, £24,958 per annum, pro-rata

 - Westminster.  Fixed term to end Sept 2020 with possibility of extension

• One post 21 hours a week (Maternity Cover)

• One 21 hours a week One post – to be a fluent Bengali speaker

• One 11 hours a week

Please state on your application which post you are applying for

This a highly rewarding role for an Outreach Worker to support parents and carers of children under 5 at Westminster Children Centres. We are currently looking to recruit three Outreach workers in Westminster area, where there is a significant population of Arabic and Bengali speaking families. The role will involve providing accessible information to parents and carers, particularly those who are marginalised, to ensure they receive the support they need in order to increase opportunities and strengthen family life, bringing better outcomes for children.

The role will include developing an understanding of the local area including services and facilities. You will also need to pro-actively engage with vulnerable and isolated families and carry out home visits, as required. The role will include developing good relationships with health visitors and liaising with other agencies regarding the needs of parents and carers. In addition, the successful individual will help to organise social events to bring the community together.

We are looking for someone who has experience of community and outreach work with diverse communities in an inner city environment. This will include experience of a wide range of methods/techniques to reach out and engage with isolated individuals/communities. Excellent communication skills, both oral and written, along with the ability to empathise with parents and carers are required. A non-judgmental approach is essential. The ability to network is also important.

A commitment to safeguarding vulnerable adults and children, as well as an understanding of and commitment to equal opportunities and diversity are essential.

Please ensure you address every criteria on the person specification on your supporting statement, preferably in order.

Please visit our website via the apply button below to obtain the job description, full person specification, application form and guidance. Please note that we only accept application forms, CVs will not be accepted.

If you have any questions, please contact Kiki Bourcha, Senior Outreach Worker.

Closing Date: Sunday, 8th December2019

Interview Dates:  Monday, 16th and Thursday 19th of December 2019 (Queens Park Children Centre, 88 Bravington Road, W9 3AL)

Outreach Worker – Housing First Project

Hours

37.5 hrs

Monday-Thursday 8.30-4.30 however some unsocial hours and weekend work will be required. This will typically involve a regular 5am-1pm Friday or a late finish no more than once a week. Bank Holidays may be worked on a rota basis for which time in lieu may be taken.

Annual Leave

25 days plus 8 Bank Holidays

Salary

£20478 pa

Probationary

Period

6 months

Reporting To

Housing First Team Leader

Conditions of Employment

As contained in NOAH Enterprise’ s Statement of Terms and Conditions of Employment and Staff Handbook

Background

NOAH Enterprise has been delivering services to vulnerable people throughout Bedfordshire since 1987 and has established and embedded the single trusted adult model. This means that each service user can begin to trust one person as they get to know them, and this trust allows recommendations and support options to be taken up.

You will be committed, compassionate, resilient, caring, have common sense and be empathetic to the needs of those among the most deprived. You will work with people who may be chaotic, may have mental health and addiction issues but need your help and support.

Throughout your work you will have considerable autonomy and significant periods of time lone working, enabling you to make a personal difference to people’s lives. You will have excellent time-management, prioritisation, motivating, organisational, inter-personal, and administrative skills. You will be competent in IT and communication, have the ability to build relationships with people from many nationalities and organisations and a commitment to help those in need. You will be persistent and undaunted in the face of seeming adversity.

Job Purpose

• You will provide on a 1-1 basis, support for the living and lifestyle needs of a group of 8 carefully selected homeless people with complex needs who have been allocated independent accommodation within Luton on the Housing First Pilot.
• To provide and coordinate, within daytime hours and with crisis telephone advice out of hours, specialist welfare service support where needed.
• To provide lifestyle and education to clients who have experienced repetitive homelessness to actively reduce the risks of eviction and abandonment. Promote independence and understanding of primary health service access to reduce the use of emergency services.
• To work with NOAH management to coordinate delivery of grant funds allocated for the project to transform flats into homes and to provide for the personalisation needs that will help people feel a sense of connection and safety.
• To innovate and work creatively to source additional material, items and technical expertise from the wider community in Luton such as other grants, corporate donors and corporate social responsibility team building days in order to help clients transform their flat into a home.
• The Housing First Service aims include:

• Supporting people who are homeless with multiple and complex needs to access suitable accommodation.
• Developing new approaches to working with people with multiple and complex needs.
• Supporting service users to improve their health and wellbeing.
• Supporting service users to engage with services to meet their health and social care needs that are non-emergency.
• Supporting service users to build resilience, develop their social capital within the local community and support recovery.
• Supporting service users to develop independent living skills to live more independently in the community and sustain their accommodation.

• Reducing the use of acute emergency services, such as A&E, ambulance call-outs and fire and rescue service.
• Reducing repeat homelessness.
• Contributing to the reduction in rough sleeping.
• Contributing to the reduction in the use of temporary accommodation

Main Duties

• To promote and provide clear information about the Housing First Project to other organisations and to work in close partnership across different agencies to share information to reduce rough sleeping in Luton.
• To deliver some on street outreach work in Luton to meet prospective candidates and assess their suitability for the project.
• To assist with receiving and managing new referrals onto the project both from external and internal sources and to maintain communication with the referrer.
• To attend the Housing First Operations Group and Caseload group to support the processes of assessing eligibility, prioritisation and allocation.
• To work with the new tenant to prepare them for embarking on an independent tenancy, communicating their responsibilities whilst also providing reassurance and advice.
• To support the new tenant to work with the housing officer to develop between them a strong and positive relationship which can withstand future tensions.
• To support the new tenant with all administration around setting up and equipping their new home incorporating their personal choices where possible.
• To support the new tenant with completing the 2 support plans on inform within week one and then to renew these at scheduled intervals every 12 weeks.
• To assist the clients to access primary health care services to help stabilise any health and wellbeing concerns or addictions if they are interested in this support.
• Build trust and relationships at a pace suitable to them, learn about their lives, their background and their ongoing needs. Where appropriate offer expertise and advice to tackle some of the barriers in their lives such as housing, benefits, employment, relationships and health.
• Use motivational interviewing techniques to support people to explore their own lifestyles and choices and to reflect on whether they are interested in recovery.
• To provide the clients with opportunities and choice to receive free support in decorating their homes with the assistance of corporate volunteering teams.
• To maintain keywork contact in person or by phone at least every other day with every client on their caseload and deliver a personalised approach allowing the client choice in the way that they engage with NOAH.
• To use the inform system to record every support intervention which is delivered.
• To provide opportunities and facilitate visits to places to encourage clients to live their own lives and to express their personalities and individuality and reduce social isolation.
• On an ongoing basis to help to manage their personal safety including undertaking persistent, assertive outreach such as on-street visits at any stage where eviction or abandonment seems to be approaching in order to give the client every opportunity to retain their home.
• To work with the local communities and neighbours to promote positive communication and understanding in order to reduce ASB and maintain property infrastructure.
• Monitor improvements and regressions and support the NOAH management in delivering comprehensive monthly reports to update commissioners of the current situations, trends, challenges and success that the project has witnessed.
• To support the NOAH management to ensure excellent quality and robust evidence is available to demonstrate the effectiveness of the Housing First Pilot. Working alongside the University of Bedfordshire team to audit this work and promote continuation of the project through a robust exit strategy which will ensure continuity of funding and the opportunity for project expansion.
• Submit written reports as required

General Duties/

Requirements

• Act as a NOAH Enterprise representative always and in a manner befitting a representative of the organisation.
• To work as part of the wider NOAH welfare team which includes supporting the work of the welfare centre as well as the on-street outreach workers.
• Identify opportunities to improve the level of service NOAH offers to service users.
• Take a responsible approach to your personal development – manage and update own skills base to ensure quality service delivery and engage fully with all training offered.
• As part of the NOAH welfare staff team you will be required to be part of an on-call rota and take occasional phone calls from service users requiring out of hours advice.

Administration

• All duties to be carried out in accordance with the policies and procedures of NOAH Enterprise
• Attend any meetings, seminars, training sessions as requested both on and off NOAH Enterprise premises
• Supporting the wider welfare centre team with Bank holiday and Christmas openings by contributing to this rota.
• Act as a NOAH Enterprise ambassador always representing the organisation in a manner befitting the charity
• The post holder may from time to time be asked to undertake other duties as specified by the Chief Executive or Head of Welfare Services. Permanent changes to the job description will only be made in negotiation with the post holder.

Christian Ethos

The work of NOAH Enterprise is founded upon a Christian ethos and it is expected that the post holder will respect this ethos

Support Worker

We are one of the largest learning disability charities in the UK, supporting 2,900 people through our friendly, supportive, creative and diverse teams.

As a supported living worker at Hft you’ll be supporting adults with learning disabilities to live the best life possible at Sunnyside and Schoolview , a double bungalow complex within a 5 minute walk of Abingdon town. In this caring and creative role, everything you do will enable people to have choices about their own lives, creating flexible services that meet people’s needs and always looking for the best way of doing things.

Salary: Up to £21,575

Hours: Permanent, Various hours available
Location: Abingdon, Oxfordshire

What we Offer

Apprenticeships - gain a fully funded Level 2 Diploma in Health & Social Care whilst earning. Hft Plus benefits package (discounts and rewards across shops, restaurants, gym membership and days out), 20 days holiday (plus 8 bank holidays) increasing to 25 days after first year, contributory pension scheme and life assurance, an Employee Assistance Programme, annual staff award schemes, access to award winning training and development

You don’t need experience of support work or any special qualifications for this job - you’ll get plenty of training along the way. Having the right values and wanting to make a difference to enable people to live a more fulfilling and independent life is what matters most. You will need to have good listening skills and a practical, caring approach. You also need to have basic level IT skills to be able to use a computer to record information about people you will be supporting.

Having a driving license is desirable.

Closing date: Thursday 19th December 2019

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Supported Living, Vulnerable People, Social Worker, Not for Profit, NFP, etc.

Ref: 90446

Recruiting a Specialist Support Worker (Substance Misuse) to join our Homelessness and Complex Needs service in Tower Hamlets!

GBP 22,500 per annum plus 25 days Annual Leave, Pension Schemes, Staff Discounts, Healthcare, On - Going Training Package, Internal Development and more.

Job Overview:

The Specialist Support Worker (Substance Misuse) leads the support that enables customers to recover from substance misuse. From start to finish they facilitate person centred planning and access to services that helps customers with their recovery. They work in partnership with the Alcohol and Substance Misuse Worker and external substance misuse agencies - RESET Outreach, RESET treatment and RESET recovery services.The role also includes supporting the key workers to improving their knowledge and practice around substance misuse.

Key Responsibilities:

- Undertake key-working responsibilities for a caseload of customers with substance misuse support needs assigned by the Team Leaders / Manager.
- Carry out initial assessments of potential customers and make decisions over access to the service and undertake continuous assessment of needs and potential risks & agree levels of support and actions.
- Create support /action plans for providing appropriate services based on the assessment and reflecting the services and resources available to enable the customer to recover from substance misuse.
- Provide support and access to relevant services to enable customers to access treatment programmes, support services and maintain sobriety as well as undertake support work in partnership with various teams across Tower Hamlets including RESET Outreach, RESET Treatment Services, RESET Recovery Services, DIP, SORT and Adult Services to compliment their interventions.
- Share specialist knowledge with colleagues at Daniel Gilbert House to improve the teams understanding of substance misuse and recovery.
- Facilitate multi-agency case conferences for customers to discuss theirrecovery, barriers to recovery, treatment, risk management and future goals.
- Motivate customers to contemplate treatment, continue treatment programmes or maintain recovery and provide intensive support (both practical and emotional)to people undergoing a substance misuse relapse.
- Demonstrate excellent commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
- To engage in learning and development activity to increase knowledge and skills and stay up to date with regard to development and research in misuse field, in housing support and in welfare benefits.
- Support people in a way that maximises their self-sufficiency and enables them to move on via their identified move on pathway.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Fixed term contract until 30th September 2021

Closing date: 4th December 2019 at 11.30pm.

Interviews: 10th December and 13th December 2019

If you have experience of supporting people with housing issues, possibly gained in a charity, community or hostel based role and are looking for a part-time opportunity that comes with full support and great rewards, Shelter has just the job.

Our brand new city centre based Floating Support Service is focused on helping clients, mainly living in the private rented sector, to sustain their accommodation and thrive in their community. But, we need the help of people like you. Join us, and you could soon be providing vital support on a whole range of issues to clients in the east of the city. Disrepair, rehousing, welfare benefits and landlord related- you'll advise on all of these as you do your very best to help a variety of clients sustain their tenancies and prevent homelessness.

As well as having experience of supporting people with housing issues, you're customer-focused, proactive, creative and innovative and work well as part of a team. What's more, you have excellent listening skills and the personality it takes to engage positively with people who may have complex lives and challenging circumstances.

In return, we'll provide all the support and training you need to develop, plus a range of benefits. These include 30 days of annual leave (pro rata for part-time staff), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme, while flexible working is also a possibility.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to join our Newcastle Floating Support Service team and be the change you want to see in society.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Mencap Liverpool & Sefton are looking for someone experienced in working alongside people who have a learning disability and managing a team

This is a great chance to develop those core skills as well as gaining more strategic and leadership responsibility over time.

Are you?

• A STRONG ENABLER & PROBLEM SOLVER:  You will be the first point of contact for individuals in Sefton who may be lonely and socially isolated.  It will be your role to establish trust and rapport.  You’ll identify if the person would benefit from our involvement, or if they would be best served by a supported referral to a more appropriate agency.  Your interaction will aim to give them the confidence to address the difficulties they may be facing and encourage them to try new things.

• TEAM FOCUSED LEADER:You will provide excellent line management to our member-facing staff team.

• RELATIONSHIP BUILDER & NETWORK GROWER:  You will build relationships with a range of local public and voluntary sector agencies to ensure that people know who we are, what we do and how to refer people to us.

• PERSON CENTRED, motivated by SOCIAL JUSTICE & EQUALTY:You will work closely with your colleagues to ensure that our work is holistic, person-centred and constantly strengthened by the voice of our beneficiaries.

You've got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker. 

Right now, we are looking for someone to join us, based at Stuart House in Derby and working in locations across Derby City, supporting people that who are experiencing mental distress to the extent that it is impacting on their lives and sense of wellbeing. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That's why we need you to inspire and support them to lead their own recovery. So, whether it's helping to develop and deliver recovery education, come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you're caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. 

Closing date: 6th December 2019

So, are you ready to take on this rewarding role that comes with some really great benefits, including a smartphone? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Join us!

Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their rights to be included and equal in society.

Your role

 Fixed term until November 2020-18 hours per week

You will provide an advice, information and support service to predominantly Black, Asian and minority ethnic (BAME) and East European families in the London Borough of Ealing who have a child with a disability, health condition or special need (aged 0-25).

You will assess families' needs and plan actions with parents' participation as per their needs. You will encourage parent carers' empowerment and involvement in the project.

You will network with partnering organisations in and outside the borough to improve the support for families. You will support parent carers to join relevant support groups and attend workshops to gain skills and knowledge. You will contribute regularly to the newsletter and support other team members to meet project objectives and carry out regular monitoring and evaluation in coordination with the manager.

What we are looking for:

-Experience of working with and supporting families who have disabled children.

-Knowledge and experience of the issues and concerns that affect families who have disabled children e.g. leisure provision, education, respite care.

-Knowledge and experience of welfare benefits, especially DLA/PIP and other benefits targeted at families with disabled children.

-Knowledge of issues relating to maximising income, tackling debt and budgeting, accessing financial support, tax credits and other financial issues.

-Good communication, time management and networking skills.

To Apply:

Please apply by pressing the APPLY button, and return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated.

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Right now, we are looking for someone like you to join team at Moor View Nursing Home in Halifax and support the people who use our service. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

The salary is £16,693.00 with progression to £17,230.00 per annum. In addition the successful candidates will receive a £1,500 Golden Hello payment!

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Support Worker

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Support Worker
Location: Horsham, West Sussex
Contract type: Part Time, Permanent
Hours: 28 per week
Salary: £15,971 to £16,616 depending on skills and experience

Closing date: 21 November 2019
Interview date: TBC

About the role:

We are looking for an enthusiastic, motivated and highly professional individual who would like to be part of Alzheimer’s Society Dementia Support Service in Horsham and Crawley. This is a great opportunity to join our team as a Dementia Support Worker.

The service provides personalised support to people diagnosed with dementia and their carers, helping them to maintain their independence, access services, improve their sense of well-being, and have more control of their lives, by assisting with the identification of needs and providing information and access to relevant services. The successful candidate will be expected to have great networking skills and work on promoting the service and build relationships with a range of health and social care professionals. The person will also be visiting clients in their own homes so the ability to travel independently across the area is essential.

About you:

The successful candidate will possess NVQ level 3 (or equivalent) with a good understanding of the needs of people affected by dementia and the ability to work in a manner that facilitates inclusion, particularly of people affected by dementia, along with an understanding of the need for client confidentially.

You will be speaking to people at all levels across your area so great communication, networking and influencing skills are also essential. You must also be able to manage several tasks at once and keep yourself motivated to perform under pressure.

Good IT skills and experience working with databases are also essential.

Are you someone who can help people maintain their independence, improving their sense of well-being, putting them in more control of their lives? If this sounds like you, we can offer you a stimulating and challenging career as part of our team.

You may have experience of the following: Dementia Support Worker, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Dementia Adviser, Mental Health, Dementia, etc.

37.5 hours per week – the service operates between 8am and 5pm Monday to Friday, but actual working hours will be determined by the needs of the service

HMP Humber with outreach to other prisons in the Contract Package Area

Closing date: 15 December 2019 at 11.30pm

Are you someone who thrives in a fast-paced, challenging environment and won’t be fazed in a custodial/prison setting? Join us at HMP Humber as an Offender Resettlement Worker and you could be instrumental in turning around often chaotic lives.

Shelter deliver an Integrated Through the Gate service in prisons across Humberside, Lincolnshire and North Yorkshire, working closely with offenders and a range of other agencies to provide a holistic service that assesses individual need so that prisoners are fully supported up to and following release.

About the role

You will play a critical role as part of a team working to rehabilitate prisoners and reduce reoffending rates. Delivering a resettlement service either within HMP Humber  or via outreach to other prisons, your role will include completing resettlement plans for each offender and delivering induction, group work and pre-release planning. Carrying out housing, finance and debt interventions and co-ordinating other pathway interventions by managing referrals to appropriate providers is also a key part of the role.

About you

A prison environment is unique and not everyone is suited to working within it. You’ll need to be resilient, calm and have the stamina to deal with often challenging and volatile situations. You’ll enjoy working in a fast-paced, high churn, target driven environment and be creative when it comes to problem solving.

Experience of providing advocacy on behalf of clients to other agencies and authorities is essential, as is a proactive, client-focused and collaborative approach, great relationship building skills, respect for others' opinions and the ability to deal effectively with change. You’ll need an understanding of housing law and debt advice and of the main issues affecting offenders and homelessness. You’ll also need to be able to use MS office applications as keeping accurate records is a critical part of the role and can make the difference between someone keeping or losing their home.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no-one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Support Worker

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Support Worker
Location: Home Based, South West England
Contract type: Part Time, Permanent
Hours: 21 per week
Salary: £11,978.40 to £12,462 depending on skills and experience

Closing date: 21 November 2019
Interview date: 28 November 2019

About the role:

We are looking for an enthusiastic, motivated and highly professional individual who would like to be part of Alzheimer’s Society Dementia Support Service in North Somerset. This is a great opportunity to join our team as a Dementia Support Worker.

The service provides personalised support to people diagnosed with dementia and their carers, helping them to maintain their independence, access services, improve their sense of well-being, and have more control of their lives, by assisting with the identification of needs and providing information and access to relevant services. The successful candidate will be expected to have great networking skills and work on promoting the service and build relationships with a range of health and social care professionals. The person will also be visiting clients in their own homes so the ability to travel independently across the area is essential.

About you:

The Alzheimer’s Society Dementia Support service involves dedicated members of staff giving one to one support, information and guidance to people with dementia or their carers and wider family or friends, to help people understand dementia, cope with day to day living with dementia and prepare for the future.

We are looking for an individual who possesses NVQ level 3 (or equivalent). Your ability to assess client needs along with the understanding of the needs for client confidentiality is essential. You will have excellent non-judgmental communication skills as well as great organisational and time management skills (as you will be home based) so that you can manage your workload effectively.

Good IT skills and experience working with databases are also essential.

You will be expected to work across the area so it is essential that you can travel independently.

You may have experience of the following: Dementia Support Worker, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Dementia Adviser, Mental Health, Dementia, etc.