Access and outreach support worker jobs

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Workers - Permanent part time – 18.5 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

Position: Bounce Back for Kids (BB4K) Support Worker - Permanent part time – 15 hours per week, weekdays. We’re open to discussing working patterns that match both your needs and our service delivery.

Location: Reading office with hybrid working arrangements and frequent travel. Role covers casework activity across Reading, South Oxfordshire, Vale of White Horse and Oxford City.

Salary range: £10,433 - £12,751 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

About the roles:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website, for contact details for an informal chat and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about our BB4K service please visit Bounce Back 4 Kids | PACT or read our latest blog BB4K – Helping families heal together - PACT

Closing date: 9am, Fri 30 January 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

About you:

Your friends as know you as empathetic, compassionate, and non-judgemental.

You are great at inspiring and motivating people to take action and improve themselves.

You are very self-aware, reliable, attentive and punctual.

Perhaps you are already aware of the challenges faced by people experiencing homelessness and understand how to support them. You may have gained this knowledge as a volunteer, through a previous job, or from your personal lived experience.

If all this sounds like you then you could make a great addition to our fantastic support team here at Homeless Oxfordshire.

About the role

In this role we will trust you to work with other team members on a caseload of clients delivering personalised support to them. You will proactively engage with our clients and provide a hand so they can overcome barriers, move into independent living and sustain a tenancy. Our clients have a range of support needs that impact their experience of homelessness. This includes mental health problems, social isolation, challenging behaviour, finance and debt, alcohol and drug abuse. You will deliver structured support and do some risk management so we will trust you to keep proper records and complete some admin tasks. This includes, reviewing support and risk plans, involving key stakeholders where required, showing and signposting our clients to appropriate external support and services, following safeguarding procedures, do some cleaning and contribute to the delivery of a housing management service including collecting income. You’ll also resolve difficult and challenging situations in a sensitive manner balancing the needs of the clients and the safety of the service.

Main Responsibilities Of The Role:

· Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

· To be a supportive and effective part of the team working as part of a rota including evenings and weekends.

· Maintain a safe, clean and welcoming environment.

· To support and encourage clients to care for themselves and develop independent living skills.

· To assess and manage risk for individuals and in the service, making use of emergency services as required.

· Report any safeguarding concerns without delay in line with procedures.

· To make and maintain Housing Benefit claims and support clients to pay their service charges regularly.

· To work in partnership with other agencies to ensure the delivery of holistic wrap around support.

· To support the running of the service and perform shift responsibilities and duties that maintain good health and safety and ensures the safeguarding of clients and others.

· Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

· To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.

· Ensure that IT systems are updated as required and concise record keeping is completed promptly.

· Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.

· Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.

· To participate in the induction of and support new team members.

· To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

· To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

About us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

Open to: This role is a shift and rota'd role that includes bank holidays.

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

About You:

Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect.

In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances.

You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn’t just important to you — it’s what drives you.

You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others.

If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team.

Main Purpose Of Job:

We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.

Main Areas Of Responsibility:

• To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.

• To assess risk and suitability of referrals to the service and book new clients in.

• Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

• To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.

• To work collaboratively with clients to identify and work towards suitable move on.

• To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.

• To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.

• To make and maintain Housing Benefit claims.

• Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.

• To represent Homeless Oxfordshire at interagency meetings, as required.

• Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.

• Maintain positive relationships with all stakeholders.

• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

• To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.

• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

• Comply with Homeless Oxfordshire’s policies and procedures.

• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

ROLE PROFILE: Carers Wellbeing Worker 

Responsible to: Services Manager/Senior Wellbeing Worker 

Key Internal Stakeholders: Bridgend Carers Wellbeing Team 

Engagement teams 

Finance team 

Wider hub teams 

External Stakeholders: Commissioners 

Unpaid carers 

Partner organisations 

Responsible for: Volunteers

Location:Hybrid: Home, office and community based 

Salary: £24,285.69 pro rata 

Hours of work:  This role is permanent, of 30 + 7.5 hours per week. 

Monday – Friday, flexible between 8am – 7pm

Key Purpose / WHY? 

The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey. 

Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services. 

Key Responsibilities / WHAT? 

• To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS. 

• To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups. 

• To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities. 

• Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support. 

• To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend. 

• To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner. 

• Accurate and timely recording and reporting on CRM to support with monitoring requirements.

• The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service. 

• Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.

• Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week. 

• To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures. 

Volunteer management, workforce planning and development 

• Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services. 

Service Development 

• Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services. 

• Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.

• Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.

Culture  

• Role model behaviour with volunteers and wider staff team consistent with the values of the organisation. 

General 

• To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for. 

• To comply with the Code of Practice and Code of Conduct for employee. 

• To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies. 

We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.

Vision 

Values 

A society where every person who is ill or disabled and every carer can live well and enjoy life 

Pioneering – we will continuously try new approaches and ideas, challenging the status quo. 

Uncompromising – we will do what we say we are going to do and when we are going to do it. 

Compassionate – we are committed to enabling people to have choice over their care and support. 

Person Specification 

Essential 

Desirable 

Qualifications 

• Level 3 Health and Social Care – or willing to work towards 

Experience 

• Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector 

• An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness 

• Experience of working with a wide range of groups and organisations. 

• Experience of multi-disciplinary working across health and social care partners 

• Previous experience of working with unpaid carers and their families 

• Previous experience of working with Information Advice and Guidance services 

Skills & abilities 

• Excellent verbal and written communications skills 

• Ability to manage and work within a limited budget. 

• Must be able to meet deadlines effectively. 

• Ability to gather and collect data and information, prepare reports. 

• Able to demonstrate the ability to think innovatively and to not accept the status quo. 

• Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately. 

• Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook) 

• Previous experience of using CRM e.g., Charitylog or upshot etc.

• Previous experience using WCCIS. 

• Experience of presenting information to groups of people 

Personal qualities 

• Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour. 

• Reliable and consistent 

• Able to acknowledge mistakes and use them as learning opportunities. 

• Able to manage stress and pressure and how this may impact on others around them

• Ongoing personal and / or professional development

Knowledge

• A knowledge of and a commitment to equal opportunities 

• Knowledge and understanding of relevant legislation for health and social care 

Other 

• Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require. 

• Commitment to the values of TuVida 

• Current driving licence and access to a vehicle for work purposes. 

This is a unique opportunity to make a meaningful frontline impact with a London-based charity supporting individuals involved in or at risk of sexual exploitation and survivors of human trafficking and modern slavery. You will have the opportunity to build trusted relationships, advocate within complex systems and deliver holistic support that genuinely changes outcomes. If you are passionate about using your skills to support people to regaining safety, stability and choice in their lives,  please apply. 

Exciting Opportunity: Carer Locality Workers covering Keighley

Carers' Resource is excited to announce a new opportunity to make a real difference in the lives of carers. We are currently seeking:

2 x Carer Locality Workers

Hours: 37 hours or 22 hours per week (hours to be confirmed at interview)

Location: Keighley

Salary: £24,437 - £26,802 (FTE)

Role Overview:

You will play a pivotal role in supporting unpaid carers through listening, advising, and advocating for them. You'll conduct wellbeing reviews, needs assessments, identify and carry out required actions, and collaborate with local services. Your work aligns with local safeguarding procedures, promoting wellbeing and positive change for carers.

Own transport, clean driving license, and business class insurance is a requirement of the role.

For an informal discussion about this role, please reach out to Julie Peacock at Carers' Resource.

Join Our Team:

This is an opportunity to join a dedicated team that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply. Carers' Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Closing date for applications Sunday 8th February 2026
Proposed interview date: Monday 16th February 2026 (in Skipton)

About Us:
Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.

The Role:
We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+. 

This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation.

Key Responsibilities:

· Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.

· Engage marginalised communities to improve access to mental health services and reduce stigma.

· Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.

· Deliver culturally appropriate engagement and awareness activities in partnership with local services.

· Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.

· Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.

· Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.

About You:

· Experience in mental health, crisis intervention, or community outreach.

· Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.

· Ability to provide trauma-informed, person-centred support.

· Excellent communication and partnership-building skills.

· Passion for reducing mental health stigma and improving access to support.

Why Join Us:
This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Job Title: Community Outreach Worker x2

Location: Derby City. Please note this is an office-based role. 
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Community Outreach Worker to provide  high quality practical and emotional support to survivors of domestic abuse and their children living in Derby City.

The Community Outreach worker will provide high quality practical and emotional support to survivors of domestic abuse in accordance with Refuge’s philosophical principles. The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence. The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs. The outreach worker will work within Derby City.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 30 January 2026

Interview Date: 16 and 17 February 2026

Overview

Involve Community Services is a local infrastructure charity that supports the Voluntary, Community and Social Enterprise Sectors of Bracknell Forest and Wokingham Borough. We offer development and governance support, funding advice, grant writing, volunteer and trustee recruitment, and a comprehensive training programme. We also run several well-being projects that include Community Navigation, Cancer Support and Social Prescribing within Wokingham Borough.

Role summary

The Community Development Worker will work across Wokingham Borough to assist small charities, community groups and social enterprises who have a health and well-being focus, as well as those organisations who aid residents with protected characteristics. They will assist organisations to find solutions to existing challenges and overcome barriers to optimise their delivery, e.g., through sourcing volunteers, committee members, funding opportunities, forming simple governance structures, and seeking premises.

The post holder will advocate for members of the community with protected characteristics as well as those whose voices are seldom heard, and act as a voice for marginalised groups, to aid inclusive decision making and delivery of services across the borough. The postholder will develop a broad, informed view of the local Voluntary, Community and Social Enterprise Sector and will communicate this to colleagues within Involve, the wider Friendship Alliance (a collective of charities who have a shared interest in addressing loneliness and social isolation), and to statutory partners. The postholder will also identify gaps in provision and help to develop or enhance existing partnerships so to optimise their impact to residents. 

Key Responsibilities

• Regularly attend community events throughout Wokingham Borough
• Create quarterly reports to articulate the work of the postholder.
• Act as the face of Involve and the first point of contact for organisations and community groups in Wokingham Borough
• Signpost organisations to Involve’s Core Services
• Signpost residents to Involve’s Wellbeing Services
• Support Community Navigation attending outreach events
• Report key barriers and gaps in services to the CEO and Admin & Partnerships Manager on a regular basis
• Keep the Wellbeing Services up to date with new or changing community groups & services
• Support the Hub Coordinator and fellow site users when onsite

Key responsibilities for the community and VCS organisation

• Network and maintain relationships with residents, communities, charitable organisations and other stakeholders
• Host Involve’s Charity & Community Networking Events for Wokingham Borough
• Match organisations and community groups with share objectives so to bring greater capacity and insight to a community undertaking
• Attend forums & meetings relevant to communities, addressing issues such as equality & diversity, social isolation or community safety
• Support organisations and community groups with basic governance enquiries
• Ensure organisations receive up to date and accessible information & signposting to assist them with their operations, e.g. governance, funding, volunteer recruitment

Essential experience, skills and attributes

• Knowledge of the local area and services
• Experience in engaging and advocating for vulnerable people and those with protected characteristics, and those seldom heard
• Good interpersonal skills - friendly, curious, respectful, empathetic and courteous
• Reliable with a mature disposition and a caring nature
• Capable of maintaining appropriate written records
• Awareness of confidentiality and data protection
• Ability to work proactively on your own initiative as well as part of a team
• Awareness of health and safety and lone working issues for self and others
• A commitment to equal opportunities
• Effective problem solving and negotiation skills
• Good written and verbal literacy with ability to engage confidently, employing actively listen skills
• Sound IT skills, particularly office 365 applications
• Personal commitment to improving own knowledge and skills
• Requirement to undertake training, including safeguarding and any other appropriate learning
• Requirement to work to all Involve policies
• Access to a car (with business insurance) is essential as travel will be required across Wokingham Borough

NB: Some flexibility will be required when delivering your role and occasional evening or weekend work may be needed.

We are seeking a  compassionate, dedicated individual to join the Homelessness Team in our values-led charity.Please note that for safeguarding reasons, we have an occupational requirement for this post-holder to be male.

Our Charity:  St Petrock’s is a strongly values-led local charity, with our primary focus being to meet the urgent needs of people experiencing homelessness or at risk of homelessness. It is essential for everyone on our team to be fully committed to our Mission and Values, which guide all that we do.

The Role:  We are looking for a motivated, compassionate and dedicated individual to join our homelessness team, which provides essential survival support and advice to people who are rough sleeping and/or vulnerably housed. We welcome applications from those with lived experience of homelessness.

The successful applicant will be committed to the mission and values of St Petrock’s. They will have significant experience of working with disadvantaged people who may exhibit challenging behaviour and will also understand the importance of confidentiality and discretion. They will be adaptable and flexible, capable of working both on their own initiative and enjoy the variety and challenge of working as part of a team within a busy charity.

The role is based at the St Petrock’s Centre and includes our food outreach. This involves significant amounts of walking each day across multiple terrains, requiring a good level of mobility and fitness.

For a full Job Description and Person Specification, please see details in the attached Job Pack (which can be viewed when you start your application).

To apply, please include your CV,  and full cover letter as per instructions in the Job Pack.  We will also ask you to complete a Disclosure Form via email in line with our safeguarding requirements.

There is no fixed closing date. We are looking to appoint as soon as possible.

Important Information:  Please note only male candidates will be considered for this post. Many of our clients are highly vulnerable and have experienced trauma, meaning they often make disclosures of a very personal and sensitive nature.  Given that around 80% of those we support are male, it is therefore essential that the team includes at least one male Project Worker in order to enable this support to be delivered safely, to avoid re-traumatisation and to ensure good safeguarding practice.  Therefore, in accordance with the Equality Act 2010, St Petrock’s will have an Occupational Requirement for this post to be filled by someone who is male.

St Petrock’s is fully committed to safeguarding the welfare of vulnerable adults and children. We use “safer recruitment” practices throughout our recruitment processes, and all successful candidates will be subject to the highest level of DBS check that is legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check.

The successful candidate will work within an innovative tenant-led partnership called Ageing Well in Place in Hulme (AWiPiH) which includes tenants and community groups; local and national charities; GPs; housing providers; and support from a local university. 

You will enable older and vulnerable people experiencing multiple disadvantage in high rise accommodation to 'age well in place' through one-to-one casework within a managed caseload and with supervisory support from a GP Fellow. You will work in collaboration with tenant committees; an Ageing Well Development Worker; the GP Fellow; and housing provider neighbourhood teams across two high-rise blocks. AWiPiH takes a preventative and proactive approach to wellbeing including health promotion, improved access to social care, housing adaptations, signposting on welfare rights, income maximisation and social participation. This role requires a person-centred and solution-focused approach to supporting people experiencing multiple and complex issues.

You will have a hybrid working arrangement including some working from home; some working based at a local GP practice; and on-site working across two neighbouring accommodation blocks in Hulme, central Manchester.

About You:

• You have a passion for enabling older/vulnerable people to live with dignity and independence in their own home.
• You are good at building trusting relationships with people while also maintaining boundaries and being mindful of your own levels of resilience.
• You are confident carrying out solution-oriented casework with people experiencing multiple-disadvantage amidst the current crisis in health and social care services.
• You are experienced in person-centred support planning and risk assessment.
• You are excited by the opportunity to work in collaboration with tenants, community groups, and charities, as well as with statutory service providers.

Please view our application pack and visit our website for more information.

Job Title: Victim Support Case Worker (London)

Salary: £23,400 (£29,250 FTE) + London Weighting (£4,680 for inner London, £3,510 for outer London)

Hours: 30 hours per week, or 0.8 FTE. 

Contract: 12-month fixed term contract (continuation subject to funding)

Annual Leave: 18.5 days plus bank holidays 

Based: Hybrid, London

About NUM:

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations. We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by these victims/survivors to cope and recover from crimes they experience. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

Role Summary:

National Ugly Mugs is looking to recruit a Victim Support Case Worker to provide greater access to justice and protections for sex workers based in or touring in London. The role will also involve contributing to the writing and quality assurance of harm reduction tools and resources, ensuring they are accurate, accessible, and responsive to the needs of sex workers. The post holder will work across multiple agencies, from victim support services, Citizens Advice, SARCS, specialist sex worker support organisations to those providing services to sex workers, and sex worker-led groups. They will work with police and Met officials via working groups or direct engagement with BCU SPOCs to support reporting to police.

The Victim Support Case Work plays a part in maintaining a wide network of practitioners and officials, both local and national, to ensure that we are victim-centred and provide resources in ways that are individualised and safest for sex worker survivors as part of prevention, victim support and recovery. As such, the postholder will engage with other sex worker-led groups and rights activists, and will be provided with relevant training and clinical supervision to support them in this role.

If you are passionate and knowledgeable about sex worker rights and victim support, you could be the person we are looking for!

Applications from people with lived experience are desirable.

Role Purpose:

To provide a pro-active victim support to marginalised and racialised sex workers when they are victims of crime by working within and outside of the criminal system and in partnership with other frontline support services and the police.

• Provision of victim support case work to London-based sex workers

• Risk assess and help members keep safe.

• Support members to access resources in keeping with their rights and entitlements.

• Support members to access (mental) health and other services they require.

• Monitor and keep members informed of case progress.

• Provide support through the criminal system from report to court and beyond.

Documents below contain and a full person specification and the main responsibilities of the role.

How to Apply:

Please send a CV and a cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 5:30pm (UK time) on Friday 6th February. NUM aims to hold interviews from February 10th 2026 but encourages people to apply as soon as possible as the job advert may close early if the right candidate is found.

We actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org. We can also be contacted for any queried relating to this role.

We are currently seeking an Outreach Worker to join our dedicated team.  We recognise that the transition from the Approved Premises to community living can be a difficult time for our residents.  As Outreach Worker, you will support residents remaining in the Reading area, both prior to their move on and for up to six months post move on.  The aim is to support them living independently, with practical matters and signposting to additional support services within the community. 

This is a part time post, working 20 hours a week.  The proposed working pattern is Monday – Friday, 1pm – 5pm, but we are open to considering alternative working arrangements. 

Key Responsibilities:

• Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.
• Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.
• Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).
• Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
• Work in line with all Elizabeth Fry Charity policies and procedures.

About You:

Essential Skills and Experience:

• Excellent verbal and written communication skills with strong attention to detail.
• Confidence using IT systems, particularly Microsoft Excel and Word.
• Effective time management and organisational skills.
• A commitment to the values and mission of Elizabeth Fry Charity.

Desirable:

• Experience working with individuals facing a range of social or personal difficulties.
• Understanding of the criminal justice system, particularly the Probation Service.
• Awareness of the challenges faced by women in the criminal justice system.

Personal Attributes:

• High levels of enthusiasm, motivation, and a proactive approach to work.
• Ability to work within professional boundaries, balancing care, and control.
• Flexible and adaptable, willing to take on a variety of tasks.
• Commitment to safeguarding and equal opportunities.

Why Join Us?

At Elizabeth Fry Charity, you’ll be part of a passionate and supportive team, making a real difference in the lives of vulnerable women. We value professional development and offer a collaborative working environment where your contribution truly matters.

In addition, we offer.

· Access to Perkbox, an employee benefits platform. 

· Confirmation in post bonus following successful completion of Probationary Period, as well as long term service awards at both three and ten years. 

· Access to Employee Assistance Programme. 

· 25 days of annual leave plus Bank Holidays per annum (pro rata), which increases with length of service up to 30 days.

· Meals provided at the Approved Premises by an in-house Chef, who will cater for all dietary requirements. 

Job Description

Main Duties and Responsibilities

Delivery of Services and Standards

· Identify residents that will be remaining in Reading at the earliest opportunity and work with them to prepare for move on, completing needs assessments and support plans.

· Continue to work with residents remaining in Reading for approximately six months post move on to support their successful resettlement into the community.

· Refer women to Alana House and support them to engage with this service.

· Work closely with partner agencies (to include Alana House, Reading Borough Council, Thames Valley Police).

• Engage with residents in a fair and consistent manner, using motivational methods that promote the desired outcomes of compliance and rehabilitation.
• Contribute to the enforcement of non-compliance with the Elizabeth Fry Charity programme, Elizabeth Fry Charity rules, licence and/or bail conditions.
• Contribute to the management of risk of re-offending and serious harm, through the monitoring of residents and liaison with other agencies, e.g. Probation Service, Police and Social Services.

· Liaise with other agencies to ensure that proposed ‘move on’ plans are appropriate, based on the residents’ licence and/or bail conditions and risk profile.

• Work as an effective member of the Elizabeth Fry Charity team, in accordance with agreed requirements and objectives.
• Undertake any other duties requested of you by a Manager, to ensure the Elizabeth Fry Charity is able to function as required.
• Complete all monitoring and evaluation requirements in the necessary timeframe.

Management of Physical Resources

• Ensure that any health and safety and/or building maintenance issues are reported to the appropriate Manager.
• Follow all health and safety, fire and Elizabeth Fry Charity security procedures.

Management of Systems and Information

• Maintain accurate and timely records, using the appropriate case management, assessments and local systems. 
• Maintain residents’ individual files to the required standards.
• Make records available for inspection and/or monitoring, as required.

General

• Undertake training, as required by the Elizabeth Fry Charity.
• Comply with all of Elizabeth Fry Charity policies and expectations.
• Actively engage in team meetings, practice development meetings, appraisal and supervision meeting with the Approved Premises Operations Manager and contribute to the business plan.
• Undertake any other duties requested of you by a Manager to ensure the Elizabeth Fry Charity is able to function as required.

Person Specification

Experience and skills

Essential

Excellent verbal and written communication skills with great attention to detail.

Confidence in using IT systems, including excel and word.

Excellent time management skills.

Desirable

Experience of working with a wide variety of people who have experienced a range of social/personal difficulties.

Knowledge and understanding of the work of the Probation Service and the assessment and management of risk.

An understanding of the challenges facing women who are involved in the criminal justice system.

Personal Qualities and Attributes

Essential

Commitment to the work and values of Elizabeth Fry Charity

High levels of enthusiasm, self-motivation and a “can do” attitude.

Ability to work appropriately within boundaries and to balance issues surrounding care and control.

Flexible approach to work and a willingness to undertake a variety of tasks.

Commitment to equal opportunities and safeguarding.

ROLE PROFILE: Carers Wellbeing Worker 

Responsible to: Services Manager/Senior Wellbeing Worker 

Key Internal Stakeholders: Bridgend Carers Wellbeing Team 

Engagement teams 

Finance team 

Wider hub teams 

External Stakeholders: Commissioners 

Unpaid carers 

Partner organisations 

Responsible for: Volunteers

Location:Hybrid: Home, office and community based 

Salary: £24,285.69 pro rata 

Hours of work:  This role is permanent, of 16 hours per week. 

Monday – Friday, flexible between 8am – 7pm

Key Purpose / WHY? 

The Carers Wellbeing Worker will support unpaid carers across Bridgend to establish ‘What Matters’ to them and provide bespoke, person-centred information, advice and guidance to those accessing our services, including, one 2 one support, group work and activities, as well as signposting and referring to relevant agencies for additional support including working with the unpaid carer to complete a proportionate carers assessment to help them on their caring journey. 

Working with the senior Carers Wellbeing worker to develop and deliver of a targeted outreach support programme, building on existing partnership working and connecting carers to community resources, preventing the need for escalation to statutory services. 

Key Responsibilities / WHAT? 

• To be the key contact for all enquiries around the Bridged Carers Wellbeing Service, including monitoring referrals, Bridgend Carers Wellbeing inbox, telephone or online enquiries and referrals through WCCIS. 

• To identify, engage with and support individuals who may be in an informal unpaid caring role including carers from seldom heard groups. 

• To work with unpaid carers and assist them to articulate ‘what matters to them’, their desired outcomes and signpost / refer individuals to relevant support service to enable them to achieve those outcomes within their own communities. 

• Undertaking proportionate carers assessments and reviews – identifying areas of need or change and producing support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support. 

• To deliver a regular programme of outreach and engagement events, taking Bridgend Carers Wellbeing services into the community and working in partnership with carers support services. Feeding back suggestions and ideas to the Senior Carers Wellbeing worker to support development of targeted outreach across Bridgend. 

• To work with key stakeholders including Bridgend Council, Cwm Taf Morgannwg University Health Board, Third Sector, and other external organisations across Bridgend, in a professional manner. 

• Accurate and timely recording and reporting on CRM to support with monitoring requirements.

• The post holder will be expected to be flexible, responsive to change and can organise their own workload daily and to support the demands imposed by the service. 

• Support the promotion and marketing of Bridgend Carers Wellbeing services and other carers support services.

• Promoting Carer Awareness through events such as Young Carers Action Day, Carer’s Rights Day and Carer’s Week. 

• To adhere to the requirements of Data Protection Legislation and Information Security and Confidentiality policies and procedures. 

Volunteer management, workforce planning and development 

• Lead by example to build a culture of trust, engagement, learning and continuous improvement to enable staff & volunteers to act as effective ambassadors for the organisation and its services. 

Service Development 

• Involving, engaging, and consulting with carers to contribute and evaluate current services and shape future services. 

• Making individual contributions in staff meetings, supervisions, observations, and reviews, to improve carers health and wellbeing.

• Work within TuVida’s policy framework including safeguarding, health and safety standards and equality and diversity.

Culture  

• Role model behaviour with volunteers and wider staff team consistent with the values of the organisation. 

General 

• To be committed to safeguarding and promoting the rights and welfare of carers and the people they care for. 

• To comply with the Code of Practice and Code of Conduct for employee. 

• To contribute to the organisation’s public profile and influence / foster good relations with statutory and voluntary bodies. 

We are an organisation led by our culture and values.Our expectation is that all employees will adhere to behaviours that demonstrate these values in everything they do and all decisions they make.No matter what role an employee holds in the organisation, we expect them to operate with compassion for our customers and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.

Vision 

Values 

A society where every person who is ill or disabled and every carer can live well and enjoy life 

Pioneering – we will continuously try new approaches and ideas, challenging the status quo. 

Uncompromising – we will do what we say we are going to do and when we are going to do it. 

Compassionate – we are committed to enabling people to have choice over their care and support. 

Person Specification 

Essential 

Desirable 

Qualifications 

• Level 3 Health and Social Care – or willing to work towards 

Experience 

• Experience of social care issues and knowledge relating to Adults and Children’s Services provision, including the private and third sector 

• An understanding of the needs of carers (young and adult carers), people with a disability, dementia, mental health, substance misuse and people experiencing illness 

• Experience of working with a wide range of groups and organisations. 

• Experience of multi-disciplinary working across health and social care partners 

• Previous experience of working with unpaid carers and their families 

• Previous experience of working with Information Advice and Guidance services 

Skills & abilities 

• Excellent verbal and written communications skills 

• Ability to manage and work within a limited budget. 

• Must be able to meet deadlines effectively. 

• Ability to gather and collect data and information, prepare reports. 

• Able to demonstrate the ability to think innovatively and to not accept the status quo. 

• Able to demonstrate an ability to assimilate and understand information to provide the correct advice and information quickly and accurately. 

• Excellent recording skills including the use of ICT within the workplace (i.e., Microsoft Office, Outlook) 

• Previous experience of using CRM e.g., Charitylog or upshot etc.

• Previous experience using WCCIS. 

• Experience of presenting information to groups of people 

Personal qualities 

• Self-aware and able to articulate your own values, strengths and limitations can identify own emotions and prejudices and how these affect decisions and behaviour. 

• Reliable and consistent 

• Able to acknowledge mistakes and use them as learning opportunities. 

• Able to manage stress and pressure and how this may impact on others around them

• Ongoing personal and / or professional development

Knowledge

• A knowledge of and a commitment to equal opportunities 

• Knowledge and understanding of relevant legislation for health and social care 

Other 

• Willing to be flexible with their hours of work and willing to work outside of normal office hours when required, including occasional weekend work when the service needs require. 

• Commitment to the values of TuVida 

• Current driving licence and access to a vehicle for work purposes.