Access Manager Jobs in Greater London

Salary: £46,747 per annum rising to £49,207 after 12 months in London. £42,719 per annum rising to £45,179 after 12 months outside London.

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: Monday 03 June, 08.00.

Shortlisting date: Wednesday 05 June.

Interviews: Wednesday 12 and Thursday 13 June.

From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country.

As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.

We interact with tens of thousands of organisations every year. With your skills and experience, you’ll help make the wealth of data we hold in our CRM system become meaningful insight that helps define how we work.

You’ll help make sure we have a robust data management strategy and work with multiple teams to find ways to connect our services with the people who really need them.

This is an exciting time to join the team. We’re founding a new Insight Hub which will change the way we use data. It will offer the whole team new opportunities for growth, innovation and development.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector.

We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
• office closure between 25 December and 1 January inclusive
• the option to purchase or sell up to five more days each year
• five days volunteering leave (pro rata for part-time staff)
• two and a half extra wellbeing days off during the year
• enhanced pay for sick, maternity and adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home or off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities
• the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme.

We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

An exciting opportunity for a creative and methodical communications manager passionate about tackling food-related ill health by raising awareness of the school food revolution.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals and where food-related ill health is driving further inequality. 

We support and train school kitchen teams to become food educators and to serve the best, freshest and tastiest food possible. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education,  setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

This role will take our charity’s mission to a wider audience at an exciting time of development and growth. For a small communications team, we punch above our weight - regularly hitting the headlines, getting featured on agenda-setting news shows, receiving pro-bono support from renowned agencies such as Bartle, Bogle & Hegarty and Indigo Eight, and with high-profile influencers such as Prue Leith, Henry Dimbleby and Thomasina Miers in our corner.

Now we need someone with great media contacts, or the know-how to forge them, who can ensure a steady stream of coverage that gets all of our campaigns in front of our key audiences. You’ll be working on exciting projects, experience some incredible food and be surrounded by an ambitious, diverse and dynamic team, all passionate about the power great food and food education in schools has to shape and change young lives.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process please let us know.

Key responsibilities:

● Work with the Head of Communications to develop and deliver content, media opportunities and campaigns that help us raise awareness of our cause and achieve our wider strategic goals.

● Evaluate the success of campaigns, setting and tracking key metrics, feeding learnings back into future work in a cycle of continuous improvement.

● Prepare and deliver regular, meaningful reporting on all things communications, to assist and drive strategic decision making.

● Monitor and control spending against delegated budget, clearing any anticipated variance with the Head of Communications in advance.

● Collaborate with partner organizations (including Food Foundation, School Food Matters, Impact on Urban Health and Bite Back 2030) to identify and coordinate co-campaigning opportunities.

● Develop and deliver a patron and ambassador strategy.

● Work closely with colleagues, school chefs and teachers to unearth compelling content that will connect with key audiences.

● Identify, create and secure opportunities for coverage of our charity’s mission in target publications and platforms.

● Create and deliver communications plans, blogs, press releases, campaign briefs, submissions to parliament and more.

● Build networks and contacts within mainstream, education and food-related traditional and social media platforms to secure story and content placement.

● Deal with reactive media queries to tight deadlines, overseeing reparation of briefs and Q&As.

● Oversee content creation for our social media and online platforms, How to Guides and marketing materials, ensuring brand consistency and appropriate audience targeting.

● Ensure any data collection via our website or other platforms is compliant with GDPR and any related or superseding legislation.

● Line manage and mentor two team members, with a commitment to ensuring their career progressions.

Skills & experience:

● You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.

● 3+ years prior experience in a similar role.

● You are organised, methodical, strong on detail, and able to map out deadlines and plan ahead.

● Ideally you’d have some experience of line management, a ‘must’ is a commitment to developing the team.

● You have proven success designing and delivering communications plans and campaigns.

● You have experience successfully pitching stories and/or collaborations to media, journalists and influencers.

● You understand how to create engaging content - both written and visual.

● You see opportunities for coverage and know how to make them happen.

● You’re up to date on media and communications trends and able to stay ahead of the curve.

● You’re capable of managing multiple projects simultaneously.

● You’re confident enough to deputise for the Head of Communications when required, such as deciding which reactive media queries to pursue, presenting at events and crisis management if required.

● You can constructively critique the work of others with an emphasis on learning and continuous improvement.

● You have excellent writing skills and a confident command of English.

● Experience of education media would be nice but not required.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the AIG Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

The recruitment process

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. Shortlisted candidates will be invited to an online interview on 2nd/3rd July and be asked to present a short communications plan for a launch of a campaign. Successful candidates will be invited to a second in-person interview to take place at our offices in Brixton on 10th July.

Expected duration of this application process: 4-6 weeks.

LSO Discovery is seeking a proactive, creative, thoughtful and highly organised individual to manage and support projects within the Community programme. With creative communities sitting at the heart of the Arts Council England’s strategy, the role will be key to supporting the LSO’s strategic work in the community. Working across a range of projects, the role will allow for the individual to both support the Community Senior Projects Manager as well as take a lead on managing a few of their own projects. The programme areas covered in this role include:

1.  Inclusion: through LSO Create, delivering creative sessions for neurodiverse, disabled and non-disabled adults, as well as access to LSO open rehearsals and planning/delivery of the Relaxed Lunchtime concert series at LSO St Luke’s.
2.   Health and Wellbeing: 
   • Hospitals programme delivered in partnership with NHS trusts, including projects with children, parents, older adults and NHS staff.
   • Older Adults: LSO Connect brings communities together through creative music-making, offering opportunities for sharing stories and musical exploration in a positive, creative and kind environment, with the intention of reducing loneliness and social isolation.
3. Families: workshop programmes and concerts for Families with Under 5s, both at LSO St Luke’s and with children’s centres and Islington-based early years service provider Bright Start. 

The role sits within the wider LSO Discovery team, and reports to the LSO Community Senior Projects Manager.

For more detailed information about the role, please see the attached application pack.

We are looking for someone with the following experience:

• A minimum of two to three years of relevant professional experience, preferably in an arts organisation
• Experience of managing or administering education or participatory projects 
• A strong commitment to music learning and participation
• A commitment to and interest in developing the music sector’s commitment to diversity and inclusion  
• An understanding of the requirements of working with vulnerable participants, with a friendly and flexible approach to communicating and supporting them
• Experience in the practical application of Safeguarding and Health and Safety best practice, particularly in relation to working with children, young people and vulnerable people
• A can-do approach, with ability to use initiative and take responsibility for unsupervised projects 
• Ability to effectively manage and prioritise a busy workload
• Good interpersonal skills and ability to maintain good relationships with a range of stakeholders
• Mature and discreet approach to matters of confidentiality
• Excellent communication skills, both verbal and written 
• Excellent computer skills, including familiarity with Microsoft Office 
• Excellent attention to detail 
• Knowledge of classical music and orchestras

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Digital Content Manager role sits in the Knowledge Dissemination Department of the Schools Division. A key ambition of the department is to build and deepen engagement with education staff and their communities, supporting them on a journey to access and connect to all that the division and wider Anna Freud offer.

The Digital Content Manager will play a key role in supporting this ambition by developing a new digital content strategy and planning and overseeing its implementation, working with colleagues across the division and wider charity. The post-holder will oversee and develop website content, resources, toolkits, e-learnings and support departments with their content needs, ensuring consistency.

The successful candidate will be skilled at writing and editing engaging digital content and have experience of using analytics to inform strategy development. They will be able to inform our digital marketing planning, and identify opportunities to create or utilize existing content for PR, marketing and communications.

Hours: Full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00. A minimum of 28 hours will be considered. Flexible working is possible.

Salary: £45,000 per annum FTE, plus 6% contributory pension scheme. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Permanent.

Closing date for applications

Midday (12pm), Tuesday 11 June 2024.

Notification of interview

Shortlisted applicants will be notified no later than Monday 17 June 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Monday 24 June 2024.

Please visit our Careers page to register and apply online. We are unable to accept CVs and kindly request no contact from agencies. 

A new and exciting opportunity has arisen for a Service Manager to join our Supported Living services based in Borehamwood. The position is permanent and full time (37.5 hours per week)

Would you like to finish work each day knowing that you have made a difference?It's not just a job, it's a life experience. Join us and help us change lives!Mencap delivers high quality personalised support to people with a learning disability and their families.

We are looking to recruit a passionate, committed and enthusiastic Service Manager. You will be accountable for people management and development within the staff team. This is a key role in guaranteeing the quality of our service delivery. You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure. Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support. You will lead a team to provide a customer-focussed, high quality service to people with a learning disability and their families.
 

Key Responsibilities:

• Ensure that the service is fully compliant
• Practice Management and leadership
• Observing staff to ensure high standards are continuously met
• Ensure all Health & Safety regulations are met
• Liaising with the families and other stakeholders of the people we support
• Ensuring the continuous development of the team.
• You must be competent in using IT.

As well as a nationally recognised training programme within the charity sector we also provide excellent career development opportunities, attractive pension scheme, competitive holiday allowance, childcare vouchers, discounts of different high street retailers and much more 

The role can be challenging at times, so it is essential to have a positive mind-set with a desire to improve the lives of those with a learning disability.  You will need to be quick thinking and have a positive can-do attitude.

*All roles are subject to an enhanced DBS check and suitable references.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras.
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities.

If you're ready to embark on a rewarding career that truly makes a difference, apply now!

Location: Tower Hamlets

Salary: (Salary Band 4.2) £37,113.48 - £38,681.65 per annum,

£29,690.78 - £30,945.32 pro rata at 30hrs per week (please note successful candidates are usually appointed at bottom of relevant band)

Hours: 30 hours per week

Contract: Fixed Term Contract for 24 Months until March 2026

Closing Date: 7th June 2024 at 12 noon

Virtual Interview Date: 13th June 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Service Manager Nest & Pan London  at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Nest and Pan London Services are a part of our community service provision, providing advocacy and support to survivors of domestic and sexual abuse across London. Our Nest and Pan London Services provide high-quality trauma-informed support, advocacy, and intervention to survivors residing in their own homes across London. These are unique services providing support services to women living independently in the community and those living in accommodation provided by Solace. As such we require a manager who is versatile with a wide range of experience.

This position requires an individual with excellent leadership skills who can manage competing priorities in a fast-paced environment. You must be able to meet the targets set by the funders, establish strong partnerships with stakeholders, and ensure that survivors are always the top priority in service delivery.

About the Role

We are seeking a Service Manager to lead our Nest and Pan London Services. As the Manager of this service, your primary responsibility will be to oversee day-to-day operations and to lead a team of specialist Caseworkers. You will be responsible for:  

• The day-to-day management of our Nest and Pan London Services
• The development and maintenance of effective relationships with colleagues and a range of stakeholders
• Hold line management responsibility for a specialist team providing holistic support to survivors of domestic abuse.

About You

We are seeking someone with strong leadership skills with a commitment to keeping survivors at the centre of service delivery whilst also delivering on service targets. You will have a passion for ending male violence against women and girls (MVAWG) as well as a thorough understanding of MVAWG and experience of advocacy and accommodation service provision.

As women we know that we don’t always apply for jobs unless we meet all the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Could you be our next Snow Camp London Programme Manager? 

Since 2003, we have been harnessing the power of skiing & snowboarding to break down barriers, broaden horizons and address the biggest social issues facing underserved young people today.

Our accredited programmes are unique and attractive to young people who are less likely to engage with mainstream provision. Taking them from beginner to qualified snowsports instructors in just one year with volunteering and apprenticeship progression routes available at the end. Alongside learning to ski or snowboard, young people also have access to wellbeing support with the emphasis on improving young people’s mental health and wellbeing.

This is a really exciting opportunity to play a key role in Snow Camp’s development in London, with programmes running from The Snow Centre, Hemel Hempsted. So, if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow Camp and some amazing young people – this job could be the job for you!

Experience of working successfully with underserved young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!

Project management, logistical skills, relationship management, communication and presentation skills will all make up the job. Along with youth work experience to deliver life-skills or group workshops to motivate young people to work towards meaningful goals – these will all make up the job.

This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.

Job Description: Please download full JD & Personal spec below in the application resource section.

To Apply: Please send your CV and a covering letter telling us why you want to work for Snow Camp and how you meet the requirements of the job above.

Closing Date: Midday on Tuesday 11th June 2024

Interviews: Thursday 20th June 2024 at the Snow Camp London Office, Holloway Neighbourhood Group, 84 Mayton Street, London N7 6QT.

Salary: £30,000 per annum plus 10% bonus (£3000) paid in July each year = £33,000 total. 

(In the first year the bonus is paid pro rata based on number of months worked up until July).

Location: Various Sites across Greater London.

Salary: (Salary band 4.1) £35,022.58 - £36,590.75 per annum, pro rata at 37.5 hours per week (placement depending) - (Please note, successful candidates are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week

Contract: 6 Month Secondment

Closing Date: 3rd June 2024 at 12 noon

Virtual Interview Date: 11th June 2024

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Peripatetic Team Deputy Service Manager at Solace Women's Aid.

We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Our Peripatetic Team provide front-line support to Solace’s Advice, Community and Accommodation-based Services across London. Peripatetic Workers enable our services to deliver a consistent, high standard of service.

The team was created in order to have trained, skilled staff ready to cover gaps in service and facilitate the continued smooth running of services, proactively supporting women and children who have experienced domestic abuse.

If you thrive on fast paced work settings, are able to adapt easily and quickly to new environments, and are willing to be deployed across our sites on a regular basis, then this is the opportunity for you.

About the Role

As the deputy service manager you will cover vacancies in management or specialist roles, delivering a high quality support service to survivors of domestic and sexual abuse.

As the service manager you will oversee and lead on the following areas of work of which there is more details in the job description.

1. Operational Management of the Service
2. Lead and develop a staff team of up to 7 members
3. Quality assurance, Managing both staff and service performance
4. Promote Solace and retain relationships in the borough
5. Ensure Financial accountability & compliance
6. Evidence outcomes and produce reports
7. Corporate responsibilities

The length of a placement within a service can range from several weeks to a few months. You will receive a local induction to the service at the start of the placement. Placements can be in any of the following services:

Advocacy and Support

Refuge

Children and Young People

Therapeutic

Multiple disadvantages

About You

If you demonstrate commitment, innovation, passion, non-judgemental attitude and collaboration, you’ll thrive in our diverse feminist team of professional women.

You will need to be comfortable with working independently and navigating teams and processes with confidence.  Many of these teams may be experiencing change or uncertainty so building relationships and managing these dynamics will be a vital part of the role.

Ideal candidates will have: 

• Sound understanding of practical, emotional, social and economic issues affecting survivors of domestic and sexual abuse.
• In-depth knowledge and confidently advising on a range of options including safe housing, criminal justice, civil remedies and risk management.
• Demonstratable knowledge of adult and children safeguarding
• Experience managing staff
• Experience managing a project
• Have Excellent written and verbal communication skills
• Good understanding of Data collection and use of Microsoft packages
• Ability to work well under pressure, prioritising workload and crisis management
• Sensitive and non-judgemental approach when working with vulnerable clients
• Experience in risk assessment, management and safety planning
• CAADA/Safe Lives/Women’s Aid IDVA or DAPA qualified (Desirable) 

We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising’ experience, particularly of increasing income and cultivating supporters.  We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential. 

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Manager.

The Advice Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that projects are delivered on time.

This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.

If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

KEY WORK AREAS AND MAIN DUTIES

Staff management

• Managing a small advice team, ensuring the quality of the advice provided.
• Providing support and supervision to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
• Ensuring good teamwork and lines of communication between staff, volunteers and partner agencies.
• Creating a positive working environment in which equality and diversity are promoted and staff can do their best.

Quality and service delivery

• Leading the welfare advice services, including contributing to possible future expansion.
• Maintaining a small personal caseload (approximately one day’s work per week).
• Working with the Operations Manager to ensure that BIAS maintains the Advice Quality Standard (AQS) and is successful in AQS renewal.
• Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
• Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

Operational support

• Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.

For more information about the role and who we are looking for, please see the attached job pack.

Candidates must be eligible to work in the UK. This role will be based in our advice offices but there may be some options for flexible working (i.e. one or two days per week).

WHAT DOES BIAS DO?

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £1 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for possible further expansion in 2024 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

Micro Rainbow is a leading UK organisation working with LGBTQI people seeking asylum and LGBTQI refugees to enable them to live in safety, with dignity and to rebuild their lives. Our operational teams are based across the UK providing specialist support to LGBTQI people on: safe housing; navigating the complex asylum system; addressing homelessness and poverty; tackling social isolation and accessing health care, education, and employment.

Micro Rainbow has ambitions not only to meet fully the demand for safe housing of LGBTQI asylum seekers by increasing the number of its safe houses but also to improve the experience of LGBTQI people seeking asylum and LGBTQI refugees across the UK by providing specialist LGBTQI services.

Micro Rainbow is looking for an Individual Giving Manager to create an individual giving and fundraising strategy for the organisation. In this newly created position, you will play a crucial role in nurturing relationships with individual supporters to make a difference to the lives of LGBTQI refugees and asylum seekers in the UK. As Individual Giving Manager you will be responsible for creating and implementing strategies to attract, retain, and upgrade Micro Rainbow’s allies (individual donors), ensuring a steady and growing stream of funding and contributing to the sustainability of Micro Rainbow.

This role requires a candidate with a strong background in building relationships and identifying and developing new prospects. They will need experience in the development of strategic and creative giving programmes and to be excited at the prospect of pursuing new opportunities for the organisation by engaging with individual and major donors, and high net worth individuals.

Elephant Family is an international conservation charity that works to protect Asia’s magnificent wildlife in the most joyful and engaging way possible. Since their inception in 2003, Elephant Family have powered 150+ projects across India, Thailand, Myanmar, Cambodia, Sumatra and Borneo that have reconnected forest fragments, restored migratory routes, stamped out illegal trades and found ways for humans and wild animals to successfully live closer together than ever before.

In 2021, Elephant Family merged with British Asian Trust, an alliance that marked an exciting step in the evolution of both charities, bringing together the best minds in conservation, management and philanthropy.

Elephant Family is renowned for their unique and high profile events, which have been the foundation of the charity and will remain a key part of fundraising activities. Through these events, and their loyal HNWI supporters and corporate partners, Elephant Family have raised more than £20 million since its inception.

There is significant potential to be realised within the existing donor base of philanthropists and corporate supporters. As Fundraising Manager, you will support the team to develop meaningful and sustainable relationships with supporters, managing a small portfolio of your own donors and leading on the day-to-day contact with corporate partners and event sponsors.

As Fundraising Manager, you will:

• Manage a pool of HNWIs, corporate partners and event sponsors focusing on delivering compelling stewardship plans to deepen relationships with supporters and secure income
• Proactively identify and research major donor and corporate prospects, and develop individual cultivation plans to move along the pipeline
• Create high-quality and innovative pitches and presentations to engage prospective donors/partners
• Manage relationships with event sponsors ensuring key deliverables are met
• Support the delivery of Elephant Family’s renowned events, primarily focusing on managing the relationships with guests, event partners, and sponsors
• Work with the Programmes team to identify funding opportunities aligned to donors’ interests and current funding needs
• Take ownership of the database (Salesforce) ensuring donor records are up-to-date to allow for effective supporter communications and engagement

Ideal skills and experience: 

• Demonstrable experience of managing relationships with HNWIs and corporate partners at the 5-figure+ level
• Proven experience of soliciting and securing support from prospects
• Strong writing skills with ability to create engaging content, proposals, pitches, presentations, reports and other donor communications
• Exceptional organisational skills, attention to detail and proven ability to manage a varied workload
• Strong communication and networking skills with the confidence to engage stakeholders of all levels (SMT, Trustees, senior volunteers, donors, partners, colleagues)
• Database management skills
• Team player, creative, trustworthy, target-driven and proactive

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.

The Opportunity

An excellent opportunity has arisen for a reliable, conscientious and self-motivated individual to join the Inspire Management Information (MI) team as an MI Data Systems Manager.

Inspire provides a full MI service to the nine local authorities that make up the London East sub-region and we work in close partnership with wider London local authorities, career companies and other national partners to support the needs of young people through the intelligent use of management information. We have a reputation for providing insightful and informative data analysis to meet local and national requirements, always ensuring the highest standards of data integrity and security.

Key responsibilities of the MI Data Systems Manager include:

• Supporting the Deputy Director and Senior Systems Manager to develop, implement and manage the MI service.
• Monitoring of data integrity and quality within the database.
• Preparing the submission of mandatory management information to the Department for Education within set deadlines and to national standards.
• Supporting a MI helpline to users of the system.
• Interrogation of the database to conduct analysis and create reports.
• Developing and delivering training in the use of the database.
• Managing a team member.
• Taking lead responsibility for the production, analysis and presentation of MI reports.
• Maintaining a high level of understanding of all national requirements relating to the service.
• Contributing to effective teamwork and information sharing

Benefits

29 days annual leave plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.

How to Apply

If you wish to apply for this role, please provide your CV and include a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Interviews will include a skills based test.

Closing date

Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person.  We reserve the right to close the application process early if we find a suitable candidate.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

• Job Title: Data and Insights Lead
• Closing Date: Monday 26th May
• Salary: £26,500 (plus £3,000 Inner London Weighting where applicable)
• Working Pattern: Full-time (37.5 hours per week)
• Contract: Fixed Term (Paternity Cover. 1st September 2024 - 31st December 2024)
• Reporting to: Head of Programme Quality
• Job Location: Remote (with regular travel to London Office as required)

About the organisation

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.

Our mission is to support students from under resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

The Access Project Values

Empowerment: We support students and our people to develop the skills and knowledge to accomplish their goals.

Courage: We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.

Impact: We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.

Inclusion: We respect and value individuality and engage diverse voices to achieve our mission.

Ownership: We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”

About the role

The Access Project is an evidence-based, data driven intervention. Central to our programme are the ways in which we use data to ensure each of our students receives the provision they need, to learn about how we can improve our delivery and to evaluate our impact on our students’ university prospects. We have developed sophisticated monitoring and evaluation systems bringing together data from a variety of sources to track students’ progress (impact management) as well as ascertain their outcomes (impact evaluation). We collect data on our students’ academic and socio-demographic background, their participation on our programme and progress on our bespoke university readiness scales, and their academic results and university destinations. We use this data to intervene in real time when delivery goes off-course but also to understand how The Access Project programmes affect student outcomes and publicize this impact externally.

As part of the Strategy and Impact Team, the Data & Insights Lead will be responsible for ensuring all teams have the right data and to deliver and monitor our programme in a timely and effective way. They will manage, analyse, interpret, and present data and information, most of it recorded on our Salesforce system, to enhance the quality of delivery, maximise the achievement of outcomes by participants and ensure that the project achieves the greatest possible social impact. They will also project manage distinct pieces of work ranging from system optimization to external reporting for impact-related projects and partnerships.

Duties and responsibilities

1) Ensure the efficacy of our monitoring & reporting systems

1. Identifies required changes related to how we collect and manage data in Salesforce so that programme delivery data is available in the right format and at the right frequency to support decision making across teams and allow for accurate reporting.
2. Make recommendations for changes to the Salesforce system in line with this and support the Operations Team with reviewing options.
3. Support other teams to have the confidence and skills to effectively use our monitoring & reporting tools and processes for their specific needs.
4. Identify required improvements to our data processes (e.g. processes for collecting/collating data, for automation, etc), and project manage their implementation.

2) Coordinate the use of data to guide tactical and strategic decision-making on programme delivery and design

1. Define the key questions for our termly performance management meetings and input into the design and content of the dashboards used in these fora.
2. Process and analyse data to derive useful insights about our programme delivery and present your findings effectively to various stakeholders to inform tactical conversations around programme design and delivery.
3. Ensure data is understood and used effectively in decision-making.‘delve deeper’ into programme data to understand trends highlighted by staff, students, and school leaders.schedule performance management meetings at the right time, ensure the right stakeholders are involved, and capture and follow up actions from these meetings as required.

3) Lead other evaluation, research and reporting activities

1. Ensure that student feedback is disseminated, analysed, shared, and used to inform ongoing performance management discussions
2. Lead the data contributions throughout our annual impact evaluation process which may include the preparation of large datasets, as well as analysis and interpretation of data.
3. Drive the monitoring and evaluation of pilot projects, e.g. development of monitoring tools and processes, data analysis, systems development, etc. prepare required datasets for external impact-related reporting. This includes tasks ranging from designing data collection processes, compiling the data, continuously adapting processes, and communicating effectively with all internal stakeholders.

4) Any other duties consummate with the role as required.

Person specification

Essential

• Highly numerate and analytical
• Excellent attention to detail
• Confident in data analysis, including handling large data sets using relevant software, such as Power BI, Tableau, SQL, SSRS, R, Stata, SPSS, or Excel
• Excellent database skills and confident in the use of Microsoft Excel for data analysis
• Experience in systems development and optimisation
• Ability to combine large amounts of data from a wide range of sources and to identify key points from a range of data outputs
• Ability to communicate complex information and processes in a structured and clear manner
• Experience of coordinating cross-organisational projects and processes
• A collegiate, diplomatic, and supportive approach to working with colleagues across the organisation
• A high degree of personal initiative and a solutions-focused mindset
• Ability to manage time effectively and deliver to regular deadlines for multiple audiences
• Highly efficient and able to quickly perform administrative tasks
• A commitment to delivering high quality work

Desirable

• Knowledge and/or experience of impact evaluation
• Knowledge and/or experience of Salesforce CRM

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.

• Employee Assistance Programme, a 24-hour helpline for staff

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.

• Interest-free travelcard loans

• Cyclescheme loans

• 3 paid Volunteering Days

• Employer’s pensions contributions (3%)

• CPD options

• The Access Project welcomes requests for flexible working arrangements

Safeguarding Statement

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Equal Opportunities Statement

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.

Disclosure of a Criminal Record

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.

Present or most recent employment

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.

References

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.

Education, Qualifications and Training:

● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.

● Proof of qualification is required before the appointment is confirmed.