We are looking for our next Assessment Worker to be part of a team providing an effective, high quality support service and improve outcomes for them both within the service and by enhancing their ability to make use of external community and statutory resources.

About the role

The role provides residents with complex needs a personalised case management support to help them be reconnected, turning assessments into a practical action plan which fully involves the resident.  They will ensure that the work they do is properly recorded and as appropriate is entered clearly onto CHAIN.

About you

To be successful in this role you will need to have a demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending, substance misuse, and complex needs. You will also need good IT skills (particularly Microsoft Office packages) and an awareness of issues facing single people that experience homelessness or rough sleeping.  A proven track record working within local authority, volunteering, independent, charity or a social housing association is also a real advantage.

It would be an advantage if you had a full current driving license and a successful track record in developing services in response to changing needs and demands.

Key skills:

• Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
• Ability to interpret and communicate the meaning of legislation, policy, guidance, research, and information on best practice
• Sound knowledge and understanding of the issues affecting supported housing and vulnerable customer groups
• Qualifications relevant to supporting vulnerable adults

This position does require an ability and willingness to work shifts including evenings, weekends, and waking night shifts on a rota basis.

About applying

Our people are the key to our success. We aim to attract a diverse community of employees and volunteers from a broad range of backgrounds, demographics and cultures, and create an inclusive environment in which everyone can succeed and flourish. We want to foster a culture in which everyone is united around our shared vision, values and common purpose, and in which individuals are active participants and stakeholders in our success.

During the COVID-19 pandemic face to face interviews may be substituted by video conferencing interviews to respect social distancing and keep people safe.

The closing date given is a guide only. There may be some occasions where we might have to close a vacancy once enough applications have been received. Therefore, we ask you to submit your application as early as possible to avoid disappointment.

Due to high volumes of applications, we are unable to respond to applicants who are not shortlisted for an interview.

To have an informal discussion about this opportunity, discuss support for disabled applicants or to find out more about our commitments to diversity and inclusion please contact our People team.

This post is subject to an Enhanced DBS check.

About the Role

We are looking for a Move On Key Worker to join our team to support vulnerable clients who have recently moved out of our hostel and are now living within our Move On accommodation.

To promote tenancy sustainment by providing pathways, and delivering intensive support, to empower clients and enable them to take the next positive steps to rebuild their lives.

You will need to complete our Application Form if you are interested please.

About you

• You have a good understanding of working in supported housing or floating support services and have demonstrable knowledge of benefits and tenancy-related support.
• You can deliver high quality, structured and time-limited interventions which have a lasting impact on clients’ lives.
• You have a good understanding of the issues faced by homeless people from complex backgrounds and an ability to engage positively with this vulnerable client group
• You can complete a comprehensive client assessment to create goals that are appropriate and attainable
• You can effectively liaise with a range of service providers or agencies, in order to establish, or improve, services for clients.
• You have an understanding of the principles underlying a quality and customer-focused service.
• You thrive in a fast-paced environment and work well under pressure.
• You are self-motivated and can manage your time effectively; prioritising different areas of work according to needs and deadlines.
• You are a people’s person and a natural team player, willing to work to a common goal
• You are passionate about making a positive difference to people’s lives.
• You are IT literate and familiar with Microsoft Packages such as Word, Excel & Outlook

This role involves visiting clients in their homes.  A full, current driving licence and access to a vehicle is essential.

How to apply

Please read the full Job Description & Personal Specification

If you match our criteria:

• Fill in the DENS Application Form  including your Supporting Statement
• Closing date for receipt of applications is 11th July 2021
• We may interview, and offer the role to a suitable candidate before the deadline

We will not accept a general CV for this role

For an informal chat, please ring Jacky Stafford on 0 144 2 91 327 3 or 014 42 4123 40 

Please advise us should you require adjustments to be made for you at interview.

Complex Needs Worker (Mental Health focused) @ Brindle Court, Watford
Are you passionate about supporting homeless people to progress towards independence and independent living? Can you deliver support, along with empathy, to help them reach this goal? Can you assist people with complex needs, including alcohol and substance misuse issues and mental health concerns?One YMCA is entering a period of rapid expansion and growth, with aspirations to both diversify and strengthen our housing provision. Working with and supported by local partners, whilst accessing a range of funding streams, we aim to successfully deliver our five-year strategy, Mission 25, to reduce homelessness and rough sleeping across the three counties.
Whilst part of a rapidly expanding staff team, currently with over 100 employees, this role is part of a team of three specialist workers. You and your colleagues will deliver accommodation and support to Single Homeless Individuals, as part of the local Homelessness Prevention Pathway, in line with our overarching mission of ending homelessness and rough sleeping. 
Support will be delivered intensively on a person-centric and individual needs basis, utilising a dynamic and innovative multi-agency, and positive value-based culture and shared goals approach. Residents will be supported to identify and focus on realistic and achievable short, medium and long term goals.This is an exciting time to be joining One YMCA as we embark on an ambitious plan to grow our housing service and double the impact we have across all our accommodation sites.
Hours of work: Hours are worked Monday to Friday. Shift also includes 1 in 4 weekend working, with time off given the following week to recover. Shifts below include 30 minute lunch break.Week 1 – Early shift – 8am – 4pmWeek 2 – Mid shift – 10am – 6pmWeek 3 – Late shift – 2pm – 10pmWeekend Hours – Any of the above shift patterns of your choice.
However, you will need to be flexible and other staff shifts often need covering to cover sickness or leave.
What do we need you to bring to the role?Our job description sets out what the successful candidate must bring, which includes:Substantial knowledge and experience of working within the Housing / Support sector, or within a comparable or similar sectorAn understanding of complex needs and therapeutic approaches to support the residents in addressing their needs and inform changeAn in-depth understanding of childhood trauma and its impact on mental wellbeing and be able to deliver the appropriate information, intervention, advice guidanceMental Health Qualification/sKnowledge of statutory

We are thrilled to announce this exciting and unusual opportunity to join our brand new Safer Accommodation outreach team, which will operate across Nottingham City and Nottinghamshire County. 

Equation will be working to secure future funding for this role by evidencing the need and impact during the funding period.  

Purpose of the job:

• Supporting the LGBTQ+ survivors experiencing domestic violence and abuse and stalking; to access safer accommodation; to make long term positive and sustainable changes in their lives and to recover from the harm of domestic violence and abuse.

• Develop and establish positive partnerships with Homelessness organisations, Housing Services, Housing Aid and Juno Women’s Aid’s Safer Accomodation Team to ensure holistic and joined up service delivery

• To engage and consult within local communities to ensure services provision is accessible, develops and therefore builds networks to improve referral pathways and promote shared learning.

• To provide a high-quality support service to the LGBTQ+ survivors experiencing domestic violence and abuse.

We are looking for individuals who are passionate about preventing domestic abuse and supporting survivors to live free from abuse.

Applicants will need:  

• An understanding of domestic abuse and its effect on partners and children. 
• Experience of supporting people to access help and support.   
• Strong skills in partnership working and teamwork.   

PLEASE NOTE: We only accept completed application forms which can be found on our website. Here you will also be able to find the full job description and person specification, as well as more information about Equation and the team you would be joining.

Equation are an equal opportunities employer and welcome applicants from all sections of the community. We welcome applicants from all genders and particularly those from disabled, LGBTQ+ and BAME backgrounds, as these communities are currently under-represented in our team. Appointment will be based on merit alone.

We are thrilled to announce this exciting and unusual opportunity to join our brand new Safer Accommodation outreach team, which will operate across Nottingham City and Nottinghamshire County. 

Equation will be working to secure future funding for this role by evidencing the need and impact during the funding period.  

Purpose of the job:

• Supporting men experiencing domestic violence and abuse and stalking; to access safer accommodation, make long term positive and sustainable changes in their lives and to recover from the harm of domestic violence and abuse.
• Develop and establish positive partnerships with Homelessness organisations, Housing Services, Housing Aid and Juno Women’s Aid’s Safer Accommodation Team to ensure holistic and joined up service delivery.
• To engage and consult within local communities to ensure services provision is accessible, develops and therefore builds networks to improve referral pathways and promote shared learning
• To provide a high-quality support service to the male survivors experiencing domestic violence and abuse.

We are looking for individuals who are passionate about preventing domestic abuse and supporting survivors to live free from abuse.

Applicants will need:  

• An understanding of domestic abuse and its effect on partners and children. 
• Experience of supporting people to access help and support.   
• Strong skills in partnership working and teamwork.   

PLEASE NOTE: We only accept completed application forms which can be found on our website. Here you will also be able to find the full job description and person specification, as well as more information about Equation and the team you would be joining.

Equation are an equal opportunities employer and welcome applicants from all sections of the community. We welcome applicants from all genders and particularly those from disabled, LGBTQ+ and BAME backgrounds, as these communities are currently under-represented in our team. Appointment will be based on merit alone.

SUPPORT WORKER, SOMEWHERE SAFE TO STAY, LINCOLN, PERMANENT, 37 HPW, FRWK03 £17,189 - £18,661

Somewhere Safe to Stay Hub is a new service to Lincoln city.

The funding provided by MHCLG will provide a ‘safe place to stay’ for 8 service users at any one time and will provide a service for service users who are rough sleeping or are at risk of rough sleeping. The team are responsible for supporting all service users accessing the hub and moving them through the rapid rehousing pathway in partnership with the city of Lincoln Council.

The aim of the service is to:

- reduce the level of rough sleeping by providing short-term accommodation

- improve the physical and mental health of rough sleepers by enabling access to health services including mental health and drug and alcohol treatment

- reduce the cost to health services by supporting the appropriate use of health pathways and preventing the need for high cost crisis interventions

- reducing the level of crime and anti-social behaviour including begging and street drinking by supporting rough sleepers to access benefits and positive alternatives to negative street based lifestyles

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

SUPPORT WORKERS, FULL-TIME (37 HPW) AND PART-TIME (22.5 HPW), NOTTINGHAMSHIRE, PERMANENT, FRWK03 £17,189 - £18,661 FTE (PRO-RATA: £10,452 - £11,347)

You might not have any experience of working in the supported housing sector, but if you can build and maintain positive relationships, communicate well, write a good report, keep effective records and make a positive difference in the lives of the people we work with, we would be interested to hear from you.

Framework’s Stepping Stones service provides supported accommodation in Mansfield, Sutton-in-Ashfield, Newark and Worksop for individuals affected by a learning disability, mental health condition, a physical disability or an autistic spectrum condition. We work with individuals who are aiming for independent living in the community but don’t quite have the confidence and skills for this yet.

The staff team provides a variety of support via one to ones and the opportunity for group work and activities. This includes managing mental and physical health, budgeting and income maximisation, maintaining a safe and tidy home, finding long-term accommodation, taking part in training, volunteering and employment and accessing groups, activities and support in the local community.

You will have your own caseload of individuals to work through the actions set out on support plans and will be helping them to achieve their goals, develop their skills, confidence and independence.

Stepping Stones operates Monday to Friday during office hours.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE.

SUPPORT WORKER, COMPLEX NEEDS LINCOLN, PERMANENT, 37 HPW, FRWK03 £17,189 - £18,661 FTE

The Complex Needs service is based at Corner House in Lincoln City. The service will provide accommodation, targeting rough sleepers who present with multiple and complex needs, supporting those with a combination of homelessness, drug and/or alcohol misuse, mental health issues and/or challenging behaviour and offending.

  The aim of the service is to:

• reduce the level of rough sleeping by providing suitable accommodation
• improve the physical and mental health of rough sleepers by enabling access to health services including mental health and drug and alcohol treatment
• reduce the cost to health services by supporting the appropriate use of health pathways and preventing the need for high cost crisis interventions
• reducing the level of crime and anti-social behaviour including begging and street drinking by supporting rough sleepers to access benefits and positive alternatives to negative street based lifestyles

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE.

SUPPORT WORKER, STEP UP LONG EATON, PERMANENT, 33 HPW, FRWK03 £17,189 - £18,661 FTE (£15,330 - £16,643 PRO-RATA)

Do you want to join an organisation that employs remarkable people to do a remarkable job?  Do you have commitment to reach out, even to the most challenging young people?

We are looking for a Support Worker who would thrive in a young person’s accommodation service, where no two days are ever the same.

You could be part of a team supporting young people to develop their independence, social skills and help raise their aspirations.

You will support young people aged 16-21 to complete daily tasks and learn new life- skills during their transition to independence and into our move-on properties.

You will:

• work in partnership with various agencies and closely with social care

• have excellent communication skills and be able to build rapport with young people

• be dynamic and enthusiastic

• promote equality and diversity within the service

• provide a safe and secure environment for young people

• contribute to the delivery of a comprehensive support package

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

SUPPORT WORKERS, TRANSITIONS NORTH, MANSFIELD & SUTTON IN ASHFIELD, PERMANENT, FRWK03 £17,189 - £18,661 FTE, 37 HPW

Candidates will be considered for a post at either Mansfield or Sutton in Ashfield site, if you have a priority area please make it known on your application.

Do you want to join an organisation that employs remarkable people to do a remarkable job?

Do you have a commitment to reach out, even to the most chaotic and challenging young people?

We are looking for Support Workers who would thrive in a young person’s accommodation service, where no two days are ever the same. You could be part of a team supporting young people to develop their independence and social skills, have the integrity to build professional working relationships.

We are looking for motivated and flexible support workers’ who are able to work proactively and react to a fast-flowing and fluid environment. You will support young people aged 16 – 21 to complete daily tasks and learn new life-skills during their transition to independence and into our move-on  properties. 

You will work in partnership with various agencies, liaising closely with Social Care.

• Have excellent communication skills
• Are you dynamic, enthusiastic and diverse?
• Promote Equality and Diversity within the Service
• Provide a safe and secure environment for young people.
• Contribute to the delivery of a comprehensive support package
• Support Young People to develop the skills that will empower them to move on to independent living and avoid becoming repeat homeless.

Candidates need to be reliable and enthusiastic - experience of working with young people is desired, although not essential, a full training package will be given during the probationary period and throughout your employment.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

Connection Support is working in partnership with Oxfordshire County Council to provide Supported Accommodation for Young People aged 16-24 across South Oxfordshire and Buckinghamshire.

We are looking for an experienced Support Worker with knowledge of writing Support Plans, Risk Assessments and key work, who knows what it takes to support young people between the ages of 16-24 living in supported accommodation. You will be a ‘Key Person’ in making sure these young people are kept safe, gain independent living skills, and feel happy and supported in their living environment. You will act as an appropriate role model and work closely with them to enable them to address their difficulties and achieve their full potential.

Although this role involves significant lone working, you will be very much part of a welcoming and enthusiastic team.

Much of your work will be Monday to Friday between 9 and 5 but there is a need for flexibility as we may need you to work between 8am and 11pm or weekends/bank holidays on occasion.   

What You will be Doing

You will be providing a caring, supportive, and nurturing environment in which young people can feel secure and safe from harm. Establishing positive relationships with young people and always offering them unconditional positive regard whilst also helping young people gain self control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct. Ensuring that each young person’s support plan is followed and amended as appropriate to reflect their changing needs. Provide training in Independent Living Skills to enable independent living (budgeting, finding employment, cooking, cleaning, basic general maintenance around the home etc.).

You will support our young people to liaise with family, health care professionals and other stakeholders to ensure that the best support plans are created and delivered, enabling them to reach their full potential.

Working closely with clients aged between 16 to 24, with a wide variety of support needs who are at risk of homelessness, to help them retain their accommodation or obtain new accommodation is an important aspect of the role, as is an understanding of complex needs and carrying out risk assessments.

Put simply, it is about making a difference. A real difference.

What You will Need

Well-organised, IT literate with good communication skills, you will be able to remain calm and patient in challenging circumstances and have a good understanding of support planning processes.

You will be contributing to, monitoring and implementing changes that improve outcomes for young people.  We are looking for someone special, someone who has a natural ability to help make the lives of others more fulfilling and wants to work in an environment where the work can be hard, but also fun and rewarding.

Location: Based at the Cowley office in Oxford/home working, however, much of your time will be visiting clients in Oxfordshire and occasionally High Wycombe so it is essential that you have the use of a car for work and that you are willing to insure it for business use. 

FLOATING SUPPORT PLANNER, HOMELESSNESS PREVENTION SERVICE, NOTTINGHAM PLUS SOME HOMEWORKING, PERMANENT, 37 HPW, FRWK06 £19,334 - £21,415 FTE

An exciting opportunity has arisen to support Nottingham citizens at risk of homelessness. 

This varied and dynamic role requires a flexible individual with professionalism, tenacity, a person-centred approach and attention to detail at the heart of everything they do. 

A good understanding of the needs of people who are at risk of homelessness or vulnerably housed, as well as the Homeless Reduction Act would be beneficial.

The successful applicant will play a vital role in combatting homelessness and meeting this important objective for the organisation.

Closing date is 15th June 2021 with interviews booked for 24th June 2021.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

NO AGENCIES PLEASE.

The Role:
This is a fantastic opportunity within the Project, your role will be based within our newly refurbished Centre where you will manage a caseload of service users who may have complex needs and challenging behaviour. You will provide Advice, Guidance and information (IAG) to vulnerable adults and holistic support to address their needs within a psychologically informed environment.

Part of your role will also include Coordinating and facilitating our Drop-in Service for rough sleepers, providing them with a range of services including food provision; laundry; showers; clothing and nurses clinics.

You will have the opportunity to be part of a service which will really make a difference to women’s lives and have the privilege to see them grow in confidence and skills.

Key Tasks:

• Provide a high quality, person centred service to homeless women with a range of low to high needs within a Psychological informed environment.
• Provide holistic support to a caseload of rough sleeping women who access the Centre, signposting service users to the relevant services that will address their needs.
• Assist in the provision of our rough sleepers Drop – in within a safe, secure, trauma informed environment. Meeting the basic needs of the clients by providing food, warmth, shelter, showering facilities, meaningful activities and a safe place to sleep.
• Produce person centred and high-quality documents for a caseload of clients including risk assessments, support plans and referrals relating to their needs. This includes and is not limited to; housing, employment, health and financial needs.
• Provide up to date housing advice and guidance to low-to-high support service users. Signposting them to the relevant specialist services in order for them to access stable accommodation.
• Provide tenancy management and support for residents in the Emergency Beds. 

The successful candidate will:

• Have working experience of supporting clients with Mental Health and/or Complex Needs.
• Have experience of providing Advice, Guidance and information (IAG) to vulnerable adults.
• Possess excellent communication and time management skills.
• Be willing and able to work flexibly to meet the needs of the women. 

Must have:
1-year minimum paid experience of working with vulnerable people and those with complex needs in an Advice and Guidance or Support Worker role (or equivalent).

To apply: Please see our Job Description and fill out the Application Form (available to download on our website) and email your application to our recruitment email.

Please note we do not accept CV's.

Hours  40 hours/week. Working on shift-based rota which includes early, late, night, and weekends

Application Deadline: Monday 12th July at 08:00am.

Interview date: Wednesday 21st July 2021.

2x Permanent

1x 12 Months fixed term contract

We are looking to recruit highly motivated and committed individuals to join our high performing, friendly and supportive team that prides itself on the difference we make to our clients lives on a daily basis.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We will be commencing a new contract with the Ministry of Justice on 28th June 2021, delivering a pan London Housing Advice & Interventions Service, in partnership with St Mungo’s. With SHP staff co-located in probation offices, you will be working in close partnership with Probation Services, to support people on probation to either sustain their current accommodation or to secure new housing as needed.

We are seeking three Housing Advice Workers to join our team to deliver housing advice, guidance and support to these clients. Working with clients in your local designated boroughs, you will produce comprehensive and high-quality assessments on their support needs; particularly their housing, employment and financial needs and follow the most suitable pathway for them. 

 To be successful, you will need to demonstrate:

• An understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related legislation 

• Experience of managing complex and difficult situations in relation to vulnerable client group(s). 

• Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients. 

• An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users. 

• Ability to be self -motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.

Closing date for applications: 1st July 2021 (at Midnight)

Interviews to be held on: 9th July 2021

This post will require an Enhanced DBS check to be processed for the successful applicant.

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and are IIP Silver accredited.