SUPPORT WORKER, ON TRACK LINCOLN EMERGENCY, FRWK03 £16,296 - £17,811 FTE, PERMANENT, 37 HPW

On Track Lincoln is a supported accommodation service for single, homeless men and women who are over 18. We provide a short stay, emergency and non-emergency accommodation service. The emergency accommodation aspect of the services is covered by staff 24 hours a day.

The successful applicant will be expected to provide support to the residents as identified on their individual support plans. The aim is to address their housing needs and work in partnership with health, housing & probation services to prepare the resident to move on to sustain their own accommodation.

You will have experience of working with vulnerable people, including some knowledge of people affected by substance misuse, history of offending, family and domestic abuse issues, and people with mental health support needs.

The successful applicant will:

·  Be enthusiastic, motivated and able to communicate in an empathic way with people who may present challenging support needs and behaviours

·  Have a good understanding of the needs of vulnerable people

·  Have excellent time management and organizational skills

·  Recognise the need to be responsive and adaptable to the needs of the service delivery and service users

·  Experience using a computer, inputting and up-dating information electronically and in written form

·  Have an ability to work with empathy and creativity in order to encourage people to work towards independence

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE.

We are currently seeking highly motivated and committed individuals to cover our current interim posts, as well as anticipated additional posts within our Pan London Offender Service.  Cover for Interim posts will initially be from 1 - 3 months however, there is the possibility for post to either be extended or become permanent.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

Housing Advice Workers are based in Probation offices all over London, so our job opportunities may arise in any of the 28 London boroughs that we work in. You will be located between a maximum of two offices and work closely with Probation staff.

In your role, you will focus on sourcing accommodation for clients or supporting clients to sustain their current tenancy. The client group you be working with are offenders aged 18 plus, who are managed under the National Probation Service.  You will also provide advice and guidance to clients following an assessment of their support needs.

The ideal candidates will have knowledge and understanding of the benefit system, current housing legislation and making housing applications or sourcing other forms of accommodation for clients. You will also have experience of managing complex and difficult situations in relation to vulnerable people and be able to liaise effectively, with a range of service providers and agencies, in order to establish or improve services for our clients.

In return, we will provide you with a comprehensive induction and core training, to equip you with the tools to carry out your work successfully.

To find out more and to apply, please visit our website.

Closing date for applications: ongoing

Interviews will be held on:  4th December 2019

This post will require an Enhanced DBS check to be processed for the successful applicant.

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects has been commended for their work.

Closing date: 13 December 2019 at 11.30pm. Interviews: w/c 6 January 2020.  

We’re looking for a client-focused individual with recent experience of providing specialist level housing, debt or welfare benefits advice, to join us as an Advice, Support and Guidance Worker and help ensure our clients get the support they need.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

Shelter Bristol operates a dynamic city centre hub offering a range of holistic advice and support services to a diverse range of clients, including legal advice and representation and housing related support services. We specialise in housing, welfare benefits and debt.

About the role

This post is designed to be flexible to reflect the needs of the service. Whilst the post will have a key focus, the role of ASG worker is designed to have flexibility to provide a mix of both advice and support.  It may cover a range of activities from providing specialist housing, welfare benefits or debt advice to working closely with clients to support them in finding and retaining their accommodation; the balance of these elements will depend on the need in the local area. There may also be a requirement to provide briefings and updates to housing providers. 

About you
To succeed, you’ll need relevant experience gained working within housing , debt or welfare benefit advice and within a safeguarding framework working with vulnerable people or those with multiple and complex needs. We’ll also be looking for a proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory. Proficiency using a range of IT tools to carry out your work, including case management systems, Microsoft Office applications, internet and email etc. is important too, with the ability to type preferred. Proactive, results-driven and sensitive to the needs of others, work well within a team and aren’t afraid to challenge the status quo and introduce new ideas, methods and processes if appropriate.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

SUPPORT PLANNER, TEENAGE PARENT SERVICE, NOTTINGHAM, PERMANENT, 37 HPW, FRWK06 £18,476 - £20,531

Sunrise House provides accommodation and housing related support for young women aged 16 to 19 who are pregnant or who have young children.

The accommodation is situated in self-contained flats in Nottingham. Residents are expected to participate in support planning to boost their skills and confidence and engage in a resettlement programme.

Staffs assist service users in finding appropriate move-on accommodation and equipping them with the skills needed for independent living.

We are looking for reliable and enthusiastic candidates with an understanding of safeguarding and a desire to work with vulnerable young women and children. Experience of working in an accommodation setting or similar environment is not necessary but preferable.

 The main functions of these roles are;

• To build the skills and confidence of service users to empower them in maximising their independence, including parenting skills.

• To contribute to the achievement of contractual service obligations

• To work in partnership with key stakeholders

• To take responsibility for the welfare of the service users and childrenon site

• To assist service users in moving on into settled accommodation

The role will require you to work weekends Saturday and Sunday shifts on a rota. The role requires a degree of flexibility in relation to working hours.

This role is open to women only and Framework considers this a genuine occupational requirement under the Equality Act 2010.

For more information please contact: Marie Jackson

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE.

Fixed term contract till December 2020 (maternity cover)

Slough, Thames Valley

Closing date: 28 November 2019 at 11.30pm. Interviews: 10 December 2019.  

We’re looking for a client-focused individual with recent experience of providing specialist level debt advice, to join us as an Advice, Support and Guidance Worker and help ensure our clients get the support they need.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our Thames Valley service provides specialist housing, welfare and debt advice through a variety of face-to-face, telephone and online channels and we have a number of support, training, education and health focussed services to ensure we are able to holistically support our clients. We offer a comprehensive volunteering and service user involvement programme within the HUB and have an Information Resource Centre located in Slough.

About the role
As Advice, Support and Guidance Worker, you will deliver an integrated yet flexible advice and support service aimed at advising clients on their rights and responsibilities and working as a team to then find and retain accommodation. Carrying out initial housing needs assessments and developing a strategy with the client, supporting them when moving into accommodation and connecting them with local support services are also key elements of this role as well as preparing, planning and delivering briefings or group work sessions.

About you
To succeed, you’ll need relevant experience gained working within debt advice and within a safeguarding framework working with vulnerable people or those with multiple and complex needs. We’ll also be looking for a proven ability to work effectively with a wide variety of stakeholders, both statutory and non-statutory. Proficiency using a range of IT tools to carry out your work, including case management systems, Microsoft Office applications, internet and email etc. is important too, with the ability to type preferred. Proactive, results-driven and sensitive to the needs of others, work well within a team and aren’t afraid to challenge the status quo and introduce new ideas, methods and processes if appropriate.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

SUPPORT WORKER, TRANSITIONS SOUTH, NOTTINGHAM, FRWK03 £16,296 - £17,811 FTE, PERMANENT, 37 HPW

Framework is excited to be offering supported accommodation in the county of Nottinghamshire for young people aged 16-21yrs, who are homeless or vulnerably housed. 

We aim to move young people to independent living after a short stay at these services by supporting them to make positive choices and inspiring them to be the best that they can be.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. You will need to be reliable and enthusiastic with an expectation you will be dealing with people in a busy, often challenging service environment.  Taking a lead from support planners, support workers will help deliver personal support plans by supporting young people to complete daily tasks and learn new life skills on their journey towards independence. 

Experience of working in housing and homelessness or similar supportive environments is desirable for the support worker role.

As these roles will include work across a very dispersed setting across Rushcliffe, Broxtowe and Gedling it is desirable that you can drive and have a car available for work purposes, with business insurance.  Mileage allowance is available.

The aim of these roles is:

1. To ensure that service users and the building are safe and secure through regular checks and monitoring

2. To build the skills, confidence and aspirations of service users through empowerment and positive contact with them. 

3. To enable people to move on and resettle from the service in a timely and appropriate way.

4. To contribute to the aims of the service

5. To work in partnership with other agencies to maximise service delivery

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application

CVs will not be accepted

NO AGENCIES PLEASE.

SUPPORT PLANNER, NEW ALBION, NOTTINGHAM, FRWK06 £18,476 - £20,531 FTE, PERMANENT, 37 HPW (MIX OF EARLY 8:00-4:00, LATE 1:30 – 9:30 AND WEEEKNDS)

The New Albion is an emergency hostel based in Nottingham City for single people and couples aged 16 years and above who have been deemed to be in Priority Need by Nottingham City Council.  The service is made up of 24 self -contained units and is staffed 24 hours a day by support workers.

The aim of the service is to provide a safe secure environment for our residents and work with them to achieve goals identified in their support plan before they move on to more permanent accommodation.

We are looking for reliable and self-motivated candidates who have experience of working within an accommodation based service. An understanding of the issues facing people affected by homelessness, and an awareness of the support needs the client group presents with is essential. You will be preparing documented support plans to help service users achieve objectives.

 The main functions of this role will be;

• To build the skills of service users to empower them to maximise their independence

• To contribute to the achievement of contractual service obligations

• To work in partnership to maximise service delivery

• To assess individual service user’s skills and needs and to work positively with risk

• To prepare documented assessments and support plans with service users

• To support service users to engage with the move on process

• As a member of the team to engage with the management of the building

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

CVs will not be accepted

NO AGENCIES PLEASE

SUPPORT WORKER, MOVING FORWARD, NEWARK, PERMANENT, FRWK03 £16,296 - £17,811 FTE, 37HPW

Moving Forward is a floating support service for people with mental health problems based at the Exchange in Newark and covers the north of Nottinghamshire County.

We are a floating support service working in partnership with local mental health teams. You should have a good working knowledge of the support needs of people with mental health problems living independently in their own home.

You will deliver individual support plans to people to help them achieve their goals, and help review their progress and achievements. You will be expected to work effectively within a small team, carry own caseload and support your colleagues. You will be expected to have a good working knowledge of the needs of people struggling with their mental health, benefits, housing law, debt support and any other issues related to the person’s ability to live independently.

The post holder will benefit from AGILE working arrangements that allow flexibility around working. You will have experience of writing up and recording support notes and must have a current driving licence and access to a car.

For more information please contact: Pauline Jones

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

CVs will not be accepted

NO AGENCIES PLEASE

Support Worker – ReConnect 
Covering various sites in London
£24,464 - £29,901 pro rata
Working 22.5 hours per week
Contract: Fixed Term until December 2020

Housing for Women is looking for a Support Worker for our Big Lottery funded ReConnect project. Your mission will be to create a safe and empowering environment for women to develop coping strategies, life skills and resilience to live independently. For this, you will ensure the effective operation of the project and be responsible, in conjunction with other workers, for the day to day running of the hostel.

The ReConnect project aims to support women with substance misuse issues and/or mental health issues on release from prison. We help provide women with a period of stability and routine so that they can re-orientate their lives, establish wider support networks and prevent reoffending. This project combines safe, secure 4 bed accommodation and person-centred support in order to bring about positive changes in their lives.

Key responsibilities include:

- Work with an empowering approach at all times; promoting service user involvement and co-production in all aspects of service development and delivery
- Effective day to day management and smooth operation of the project
- Complete star needs assessments
- Draft, implement and review a person-centred action plan to meet the individual needs of the women
- Carry out risk assessments in conjunction with the women to implement person-centred risk management plans
- Carry out initial assessments of new referrals
- Provide effective advice and advocacy services to ensure that women receive their statutory rights in respect of housing and welfare benefits etc.
- Ensure effective partnership working with other relevant agencies
- Develop and run group sessions/activities which meet the needs of the women and aims of the project

To be successful in this job, you will require:

- Experience of providing support services to offenders/ex-offenders and/or individuals with substance use issues
- Experience of undertaking individual assessments including risk assessments and developing and delivering person-centred action plans
- Experience of partnership working
- Experience of delivering support services under contract and providing the relevant monitoring data and meeting the sector quality standards framework
- Up to date knowledge of relevant legislation and local and national policy in respects of criminal justice system and substance misuse/mental health
- Knowledge of the Criminal Justice System, substance misuse and the impact this has on support needs

Housing for Women is an independent organisation and we support women in London to challenge the inequalities they face. As a charity and a registered housing association, we are proud to have housed London’s women for 80 years; providing secure, affordable housing and related services to help them make the most of the opportunities they have.

The closing date for applications is the 24th November 2019.

To apply for the role of Support Worker (ReConnect), please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Other organisations may call this role Housing Support Worker, Women’s Support Worker, Social Care Worker, Project Co-ordinator, Care Worker, or Supported Housing Co-ordinator.

RELIEF SUPPORT WORKER, ON TRACK LINCOLN/ NORTH KESTEVEN, ZERO HOUR CONTRACT, £9.45 PER HOUR

The successful applicant will be expected to provide support to the residents as identified on their individual support plans. The aim is to address their housing needs and work in partnership with health, housing & probation services to prepare the resident to move on to sustain their own accommodation.

You will have experience of working with vulnerable people, including some knowledge of people affected by substance misuse, history of offending, family and domestic abuse issues, and people with mental health support needs.

The successful applicant will:

• Be enthusiastic, motivated and able to communicate in an empathic way with people who may present with challenging support needs and behaviours

• Have a good understanding of the needs of vulnerable people

• Have excellent time management and organizational skills

• Recognise the need to be responsive and adaptable to the needs of the service delivery and service users

• Experience using a computer, inputting and up-dating information electronically and in written form

• Have an ability to work with empathy and creativity in order to encourage people to work towards independence

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

CVs will not be accepted.

NO AGENCIES PLEASE.

We are looking to recruit a highly motivated individual to join our high performing, friendly and supportive team that prides itself on the difference they make to our clients lives on a daily basis.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We work in partnership with MTC Novo and the National Probation Service (NPS) to deliver a pan London housing support service. This contract involves SHP providing a high quality housing advice and access service across the entire NPS London Division. We work in close partnership with probation to support medium to high risk offenders, to either sustain their current accommodation or secure new housing as needed.

As the Lead Floating Support Worker you will be joining a dedicated team, to deliver intensive support to medium-to-high support clients. Working with clients across your patch, you will support a caseload of up to 20 clients for a maximum of 12 weeks. Support will be focused on core objectives with the aim of delivering effective interventions that the client can sustain going forwards. 

To be successful, you will have:

• An understanding of working in supported housing or floating support services with proven knowledge of housing and other related legislation
• Ability to deliver high quality, structured and time limited interventions that have a lasting impact on clients’ lives.
• Experience of managing complex and difficult situations in relation to vulnerable client group(s).
• Ability to effectively liaise with a range of service providers or agencies; in order to establish or improve services for clients.
• An understanding of the principles underlying a quality service and customer focused, with proven ability to empower service users.
• Ability to be self motivating, work under pressure and manage time effectively. 

To find out more and to apply, please click on the Apply button.

Closing date for applications: Midnight, 28th November 2019

Interviews to be held on: 6th December 2019 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 28 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects has been commended for their work.

Headspace is a new project funded by the Nationwide Building Society to support people with mental health problems who are experiencing financial difficulties that threaten their housing status or are currently homeless and need help to secure and maintain housing by addressing their financial issues.

The successful candidate may already have experience of working with this client group or have other transferable skills. They will provide a bespoke package of holistic support including; helping clients access accommodation and/or maintain tenancies, identifying debt solutions, maximising income and minimising expenditure. They will have a sound understanding of a broad range of complex issues such as benefits and housing systems and will also advise on budgeting, income maximisation and accessing wider support. There will be targets to meet and caseloads to manage. 

You will be a stickler for detail/accuracy & efficiency. You will have a high standard of written English and enjoy working as part of a team. A positive attitude to hard work, keenness to learn, and the ability to take constructive feedback are a must. 

This role will be based in our Crewe and/or Macclesfield offices with travel across Cheshire East essential.  We encourage applications from disabled people and will offer an interview to anyone meeting the minimum criteria for the job. 

Contract Type: Fixed term until 31/12/2020.

Fixed term contract until 30th September 2021

Closing date: 4th December 2019 at 11.30pm.

Interviews: 10th December and 13th December 2019

If you have experience of supporting people with housing issues, possibly gained in a charity, community or hostel based role and are looking for a part-time opportunity that comes with full support and great rewards, Shelter has just the job.

Our brand new city centre based Floating Support Service is focused on helping clients, mainly living in the private rented sector, to sustain their accommodation and thrive in their community. But, we need the help of people like you. Join us, and you could soon be providing vital support on a whole range of issues to clients in the east of the city. Disrepair, rehousing, welfare benefits and landlord related- you'll advise on all of these as you do your very best to help a variety of clients sustain their tenancies and prevent homelessness.

As well as having experience of supporting people with housing issues, you're customer-focused, proactive, creative and innovative and work well as part of a team. What's more, you have excellent listening skills and the personality it takes to engage positively with people who may have complex lives and challenging circumstances.

In return, we'll provide all the support and training you need to develop, plus a range of benefits. These include 30 days of annual leave (pro rata for part-time staff), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme, while flexible working is also a possibility.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to join our Newcastle Floating Support Service team and be the change you want to see in society.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

On 1st October 2018 SHP entered a brand new partnership with MTC Novo and the National Probation Service, (NPS) to deliver a pan London housing support service. With our staff co-located in probation offices, we have been providing a high quality housing advice and access service across the entire NPS London Division. We also work in close partnership with probation to support medium to high risk offenders to either sustain their current accommodation or secure new housing as needed. 

We are seeking Housing Advice Workers to join our team to deliver housing advice and guidance to medium-to-high support clients. Working with clients in your local boroughs you will produce comprehensive and high quality assessments on the clients support needs, particularly their housing, employment and financial needs, and accordingly follow the most suitable pathway for them. 

We are looking to recruit highly motivated and committed workers to join our high performing, friendly and supportive team, who pride themselves on the difference they make to our clients lives on a daily basis. 

 To be successful for this post, you will need to have:

• An understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation

• Experience of managing complex and difficult situations in relation to vulnerable people/client group(s).

• Ability to liaise effectively with a range of service providers or agencies in order to establish or improve services for clients.

• An understanding of the principles underlying a quality service and customer focused

• Ability to be self motivating, work under pressure, and manage and prioritise time effectively.

  Housing Advice Workers are based in Probation offices all over London, so our job opportunities may arise in any of the 28 London boroughs that we work in. You will be located between a maximum of two offices and work closely with Probation staff.

Closing date for applications:  ongoing recruitment

First round of interviews to be held on: Friday 20th December 2019

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.

• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services

• 25 days annual leave, increasing annually to the maximum 28 days (plus paid Bank Holidays),

• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary

• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects has been commended for their work.