Accommodation advice support worker jobs (42)

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Page 1 of 3
Welwyn Garden City, Hertfordshire
£22,911 pro rata
Permanent, Part-time
Job description
Refuge Worker – Women’s Support Services (Part Time)
Welwyn Garden City, Hertfordshire

About Us

Welwyn Hatfield Women's Refuge and Support Services (WHWR) is a vital resource for women and families in Welwyn Garden City and Hatfield, offering a safe haven away from domestic violence and abuse.

We provide ensuite bedrooms to women and children for up to four months at a time to enable a break from their situation or to allow them to start building a new life away from an abusive or violent relationship or home environment.

Our refuge is a private, secure women and children only space. We collect residents from an agreed location and bring them to the refuge to ensure that abusive partners or family members cannot know where they are. Once safe, we provide accommodation, practical and emotional support and help with benefits, schooling and even healthcare to make sure that our residents view their time with us as positive and affirming.

We’re now looking for a Refuge Worker to join us on a part-time basis and support our residents and the management of our refuge houses.

The Benefits

- Salary of up to £22,911 per annum, pro rata
- Make a positive difference to women’s lives

If you are a women’s or family support professional with experience of dealing with domestic violence and abuse, this is the perfect opportunity to advance your career and provide incredible support to women and families.

You will discover a team of caring experts who are dedicated to supporting women and children who have experienced exceptionally hard situations. Our environment is open, friendly and supportive with a focus on working together, collaborating as a family and providing the best, most comprehensive support possible.

So, if you are ready to make a difference to both women and children who are in need of your support, this is the role you’ve been waiting for and we are waiting to hear from you.

The Role

As a Refuge Support Worker, you will be tasked with assisting in the day-to-day running of our refuge and facilities as well as managing our residents’ wellbeing.

You will aim to minimise the effects of domestic violence through appropriate and sensitively delivered help as well as practical and emotional support that empowers women to make their own decisions and take control.

Your duties will involve:

- Conducting Key Work sessions in an open and honest way
- Keeping casework records up-to-date
- Supporting assessments for the need for refuge
- Completing pre-admission risk assessments and making arrangements for non-refuge help
- Ensuring high quality services and individual support plans and risk management plans/safety plans are in place
- Providing ongoing support and advice via a helpline
- Ensuring the safety and confidentiality of services users and other staff
- Recording and sharing accurate, factual information with colleagues

About You

To be considered as a Refuge Worker, you will need:

- Experience of working with women, or women and their children, who have experienced domestic violence
- Experience of liaising with both voluntary and statutory agencies
- An understanding of the issues facing women and children who have been victims of domestic violence - physical, emotional and sexual abuse
- Up-to-date working knowledge of legislation regarding the welfare of children and young people, family law, housing and/or homeless legislation, welfare benefits and immigration law as they pertain to domestic violence
- The ability to offer sensitive emotional support and foster the self determination of service users, whilst being aware of potential risks to self and other service users
- A relevant professional qualification or equivalent experience
- A full driving licence and access to your own vehicle

Please note: only female applicants will be progressed as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

An enhanced Disclosure and Barring Service disclosure satisfactory to WHWR is required prior to appointment.

Other organisations may call this role Women’s Advocate, Women’s Support Worker, Independent Domestic Violence Advisor, IDVA, Domestic Violence Support Worker, Domestic Abuse Support Worker, Support Worker, Social Worker, or Social Care Worker.

Webrecruit and Welwyn Hatfield Women's Refuge and Support Services are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking to make a positive difference as a Refuge Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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Posted on: 22 January 2020
Closing date: 19 February 2020
Job ref: ACHMP0403/CC-MI
Tags: Support Worker
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