Account management jobs

At WSUP, we believe everyone deserves access to safe water and sanitation. As a leading international development organisation operating across Africa and Asia, we work with governments, utilities and communities to create sustainable solutions that improve millions of lives.

We are seeking an experienced and collaborative Head of Finance to lead our finance function and help ensure the financial sustainability and effectiveness of our organisation. Reporting to the Chief Operating Officer, you will provide expert financial leadership, oversee governance and compliance, support strategic decision-making, and lead a talented international finance team. You will lead a team of 5-10 core finance staff and indirectly support Country Finance Managers in 4 - 6 programme countries. 

We are looking for someone who combines strong technical finance expertise with excellent people leadership skills and the ability to build effective relationships across a diverse and international organisation. This is an ideal opportunity for someone who is motivated by using their skills to create meaningful social impact.

What We Offer

• Hybrid Working
• Up to 5% matched pension contribution
• Flexible working arrangements
• Life assurance
• Employee Assistance Programme
• 24-hour GP service
• Enhanced maternity leave: 12 weeks at 90% pay, followed by 12 weeks at 50% pay
• Enhanced paternity leave: up to 4 weeks' paid leave
• A supportive, collaborative and mission-driven working environment

Our Commitment to Inclusion

WSUP is committed to building a diverse and inclusive organisation where everyone feels valued, respected and able to thrive.

We are committed to building a diverse and inclusive organisation and encourage applications from people from a wide range of backgrounds and experiences.

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment.  They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.

They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further.  The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.

Responsibilities:

• Lead on rent accounts and be the point of contact for tenants for queries
• Maximise income recovery through intervention
• Follow landlord approved escalation processes and procedures
• Hit personal and team KPI’s and help with the take-up of Universal Credit

Requirements:

• Knowledge of income management and relevant housing legislation
• Understanding of welfare benefits and use of financial records and IT systems
• Strong customer service and working well in a team environment
• Ability to communicate effectively with both internal and external stakeholders

If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

Purchase and Sales Ledger Supervisor

Hours: 30 hours per week

Salary: £26,700 - £28,400 (WTE £33,000 -£35,000 based on 37 hours)

Location: Farnham, Surrey

Are you passionate about working for a charity that delivers exceptional care? A role with Phyllis Tuckwell gives you the opportunity to make a real difference to people’s lives every day.

We have an opening for a part-time Sales and Purchase Ledger Supervisor withinour friendly and supportive Finance Teambased at our site in Farham, Surrey. This role provides efficient and effective management of the Purchase Ledger and Sales Ledger. It is varied and challenging and will allow the successful candidate to gain a broad understanding of Finance within a charity and healthcare setting.

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.

About You
A successful Sales and Purchase Ledger Supervisor will have:

• A proactive and can do attitude
• Excellent organisation skills with the ability to muti-task
• The ability to learn quickly and work at a fast pace
• A flexible and professional approach
• Excellent interpersonal and communication skills
• Good computer and administration skills
• The ability to handle sensitive information in a confidential manner
• Strong team working skills as well as the ability to work independently

For a full list of essential requirements, please refer to the job description and person specification document.

About Us
We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our  Finance Team members are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about on the Phyllis Tuckwell website.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Professional finance exams
• Skill Development and Training
• Project-Based Learning
• Internal Mobility and Career Progression
• Professional Growth
• Upskilling
• Apprenticeships
• Coaching
• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Claire Hope or Mark Beale. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.

Closing date for receipt of applications: Monday 17th August 2026
Interviews to be held: Friday 21st August 2026

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Contract: Full Time (35 hours per week), Permanent​

​

Hours: 35 hours per week​

​

Location: Manchester​

​

Starting salary:  £34,220 per annum​​

​

Closing date: 16.08.2026​

​

Expected date of interviews: w/c 31.08.2026​

​

Job ref: VA795​

 ​

We have an exciting opportunity for a welfare advisor based within our Legal Advice and Welfare Services (LAWS) team. ​​

​

About the role​

​

Do you want to use your extensive welfare benefits and/or asylum support experience to help torture survivors realise their welfare rights and entitlements? ​

​

​

Freedom from Torture is a human rights organisation that provides rehabilitation to survivors of torture. We are looking for someone who shares our passion for human rights to join our team in Manchester. ​

​

The Welfare Advisor works within the holistic rehabilitation model of Freedom from Torture and provides welfare advice and advocacy to our clients, forming part of a multi-disciplinary team. You will receive, process and manage welfare referrals, and act as a point of contact on welfare issues primarily for the Manchester centre, and to a smaller degree, the​​ Scotland Centre.

​

This role requires careful and sensitive delivery of complex welfare information and advice, often to very vulnerable clients. You must have in- depth knowledge of the welfare rights and benefits available to asylum seekers and/or refugees. This may include completing Section 4 applications, or appealing negative benefits decisions on health or vulnerability grounds. ​

​

About you​

​

The ideal candidate for the role will have the following:​

​

​Experience of working within a similar role providing advocacy on a range of welfare issues to include housing, welfare benefits and Asylum Support

​

​Extensive experience of working within the benefits system, including the application, assessment and appeals procedures

​

​Experience working with refugees and asylum seekers and an understanding of the needs of this group and the associated support services and mechanisms available

​

​Experience of liaising with external agencies and government bodies to ensure that service users are given access to their available welfare rights and entitlements.​​

​

At interview you will need to demonstrate your ability to identify welfare needs and provide appropriate advice and recommendations. You will be given a case study to work through and you will be asked to share your analysis and plan with us. ​

​

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).​

​

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. ​

​

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £34,220 - £39,696.​

​

To view the Job Description and Person Specification, please kindly see the attached file.​

​

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.​

​

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.​

​

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.​

​

Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.​

​

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.​

​

We reserve the right to close the vacancy early if we receive a high volume of applications.​

​

No agencies please.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

The Finance & Operations Officer provides high-quality finance, operational and organisational support to ensure the effective day-to-day running of Woman's Trust. Working across both Finance and Operations, the postholder will maintain accurate financial records, coordinate operational systems and provide administrative support that enables colleagues to deliver high-quality services to women affected by domestic abuse.

Hours: Part-time, 28 hours per week (0.8 FTE).

Location: Woman’s Trust premises including co-location with statutory partners and community partnership  locations.Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.

In return, we can offer:

• 25 days' holiday + 3 days at Christmas + Public holidays
• Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
• Cycle to work scheme
• Employee Assistance Program (EAP)
• Mandatory job-related training
• Individual staff professional development budget
• A caring, committed and highly collaborative environment
• Several social events/lunches per year
• Friendly, all women team

To find out more and apply with your CV, please visit our website via the apply button.  

Please note, CVs and cover letters should be sent in Word format.

Closing date: 14th August 2026.

Interviews will be held on a rolling basis.

Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.

Employment Details: 

• Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely) 
• Job Title:  Director of Operations 
• Reporting to: CEO, with accountability to the Board of Trustees 
• Line Manages: Operations Co-ordinator and Finance Officer
• Employment Type: Full-Time (40hrs Per Week)
• Start date: October 2026 (Ideally, or later if you have a notice period) 

Benefits:

• Annual Leave: 25 days (Exclusive of Bank Holiday)
• 1 x WFH/flexi working as per policy
• CPD Budget: £1000
• Group Life Insurance
• Discount on Food (Specific Restaurants)
• Free Brunch every Thursday
• Company Well-being Events
• Pension Contribution

Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027. 

This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model. 

The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve. 

Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers. 

Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her. 

Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives. 

Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive. 

As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more. 

Our Vision: 
A world where empowered girls reach their potential through equitable opportunities.

Our Mission: 
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities. 

Our Values: 

• COLLABORATIVE 
  We co-curate programmes with our Sis-Stars. We seek powerful partnerships. 
• EVIDENCE-BASED 
  We build trust and respect within our sector. 
• MASTERFUL 
  We aim for excellence as standard and share our learning. 
• SOLUTION-FOCUSED 
  We innovate to overcome challenges with a long-term goal in mind. 
• TENACIOUS 
  We are not afraid to take a stand and push for change. 

 
Key Responsibilities 

Strategic Leadership and Implementation 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action. 
• Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions. 
• Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery. 
• Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed. 
• Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes. 
• Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement. 
• Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions. 

Financial Strategy and Audit 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability. 
• Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience. 
• Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making. 
• Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions. 
• Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process. 
• Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice. 

Financial Management 

• Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities. 
• Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve. 
• Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance. 
• Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators. 
• Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model. 
• Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation. 
• Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters. 
• Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed. 
• Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date. 
• Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors 

Culture and Operational Effectiveness 

• Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability. 
• Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women. 
• Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency. 
• Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth. 

People Planning and Management 

• Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions. 
• Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development. 
• Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations. 
• Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need. 
• Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development. 
• Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions. 
• Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit. 
• Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values. 

Compliance and Risk Management 

• Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer. 
• Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission. 
• Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees. 
• Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.

Governance, Communications and Facilities 

• Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team. 
• Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively. 
• Work closely with trustees through the Finance and Audit committee 
• Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs. 
• Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required. 
• Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities. 
• Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed. 

Person Specification 
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women. 

You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees. 

Essential Experience and Knowledge 

• Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation. 
• Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes. 
• Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money. 
• Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board. 
• Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams. 
• Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change. 
• A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees. 
• Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers. 
• A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making. 

Skills and Leadership Approach 

• An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation. 
• The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations. 
• Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail. 
• Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly. 
• Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum. 
• Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board. 
• A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action. 
• The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR. 
• Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy. 

Values and Commitment 

• A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women. 
• The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making. 
• A commitment to continuous learning, reflective practice and personal and professional development. 

Desirable 

• Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women. 
• Experience of working within a founder-led organisation or alongside a founder CEO. 
• Experience of supporting an organisation through growth, restructuring or the development of a new strategy. 
• Knowledge of culturally competent, trauma-informed or relational approaches to working with young people. 
• A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership. 
• Experience working with social care and educational service providers (statutory and third sector). 
• Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation. 

Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This post is subject to two satisfactory reference checks and DBS enhanced disclosure.

How to apply

Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:

Values alignment 
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
 
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?

Finance 
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant. 

Timeline
Deadline for applications: End of day Monday 31st August 2026 
First round interviews: w/c 7th September 
Second round interviews: w/c 14th September
Decisions made: by 22nd September 

Thank you for your interest in joining Sister System in our mission to inspire and empower young women. 

This is a flexible, relationship-led role for someone who loves being out in the community, opening doors, inspiring supporters and turning local goodwill into long-term income to support seriously ill children and their families.

We are looking for an ambitious, energetic and relationship-focused Regional Community Fundraiser to join our fundraising team and grow sustainable support across Sussex. Working from home and spending significant time within your region, you will act as the face of the charity locally, engaging individuals, community groups, schools, local businesses and volunteers.

Business Improvement Executive
£32,250 - £34,750 per year
Fixed term (12 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves
We’re looking for a Business Improvement Executive to join our Fundraising Directorate on a fixed term contract for 12 months. This role supports our fundraising teams by keeping core processes, data and performance tracking running smoothly, helping campaigns to be delivered efficiently and with a great supporter experience.

You’ll play a hands-on role in the day-to-day running of fundraising campaigns, helping to troubleshoot process or reporting issues, manage updates to performance tracking, and make sure changes are introduced with minimal disruption. Alongside this, you’ll work on a range of improvement projects that focus on finding more effective ways of working, improving existing processes and strengthening how we use data and platforms across the team.

Working closely with colleagues in Fundraising, Technology, Digital and Data, you’ll help review and improve internal and third-party processes, advise on new data management approaches, and support the effective and consistent use of our fundraising platforms and systems. You’ll also be involved in ad-hoc analysis and reporting, as well as managing some recurring data processes that sit outside the core data function. Throughout everything you do, you’ll help ensure our data is accurate, well managed and handled in line with data protection requirements, supporting the Mass Fundraising team to continue its strong income growth and ambitious strategic goals.

What we want from you
We’re looking for a Business Improvement Executive who is a natural problem solver who enjoys getting to the root of an issue and finding practical, workable solutions. You’ll bring a strong attention to detail and an analytical mindset, and you’re always looking for ways to improve how things are done. You’re quick to pick up new concepts, systems and technologies, and feel comfortable adapting to change.

Being a clear communicator, you’ll enjoy working with a wide range of people and priorities, and you’re able to explain more technical ideas in a way that makes sense to non-technical audiences. You’re happy working with data and using Excel as part of your day-to-day role. Experience with tools such as Power Query would be useful but isn’t essential. You’ll also either have some working knowledge of mass fundraising or be keen and able to build this understanding quickly by immersing yourself in a new area.

If you enjoy working with data, processes and people, and want to play a part in improving how our fundraising campaigns are delivered, this could be the role for you! 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. 

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application, via the link. 

Got a question? Please let us know if you have any accessibility requirements or questions – please visit our website via the link, we’re here to help: 

The closing date is Sunday 23rd August 2026.  Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 7th September 2026.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Help us grow our corporate income, building transformational partnerships and accelerating Habitat GB's mission to tackle housing poverty around the world.

This is an exceptional opportunity to join Habitat for Humanity Great Britain at a pivotal moment in our growth. We have ambitious plans to significantly increase our impact, expand our profile and unlock substantial new investment from the private sector. To do this, we are seeking an experienced, entrepreneurial and relationship-driven Head of Corporate Partnerships to lead the next phase of our corporate fundraising journey.

Reporting to the Director of Fundraising & Partnerships, you will lead the development and delivery of a high-value corporate partnerships strategy, personally securing and growing six-figure and multi-year partnerships with some of the UK's most influential companies. You'll build on strong foundations while creating new opportunities for businesses to engage with one of the world's leading housing and community development organisations.

This is an exciting opportunity to combine strategic leadership with hands-on income generation. You will lead a growing team, shape future investment in the function, and drive delivery of ambitious targets, including £1.3 million in corporate income and more than £500,000 in new business in year one, helping to achieve our ambition to double corporate income over the next three years.

As part of the global Habitat for Humanity network, you'll be able to offer corporate partners compelling opportunities spanning housing, climate resilience, community development, employee engagement and international volunteering. Few charities can match the scale, reach and tangible impact of the partnerships you will create.

We are looking for an outstanding fundraiser and leader with a track record of securing significant corporate partnerships, building high-performing pipelines and inspiring teams to deliver ambitious targets. In return, you'll join a passionate, values-led organisation where your work will directly help more families access the safety, security and opportunity of a decent home.

If you're excited by growth, motivated by impact and ready to build something extraordinary, we'd love to hear from you.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

Start your Habitat journey here…

We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.

To apply for the role, please send us your CV and a supporting statement (max two sides of A4).

Job Purpose

 The Head of Corporate Partnerships is accountable for delivering substantial and sustained income growth from the private sector, with clear ownership of income targets, pipeline strength and conversion performance.

The role will lead the development and execution of a high-value, ESG-aligned corporate partnerships strategy, focused on securing and growing six-figure and multi-year partnerships. Combining strategic leadership with hands-on delivery, the postholder will personally lead priority opportunities while building a high-performing, commercially focused function capable of doubling corporate income over a three-year period.

Working closely with the Director of Fundraising & Partnerships, the role will strengthen Habitat GB’s position as a partner of choice for purpose-driven businesses, leveraging the global Habitat network to deliver scalable, high-impact partnerships

Key Accountabilities/Responsibilities:

Corporate Partnerships Strategy & Growth

· Develop, implement and continuously refine a high-value corporate partnerships strategy aligned to organisational growth ambitions

· Deliver significant year-on-year income growth, contributing to the target to double corporate income within three years

· Lead the development of market-leading ESG-aligned partnership propositions, linked to SDGs, climate resilience and inclusive housing

· Identify, prioritise and unlock opportunities with UK-headquartered multinationals and national corporate partners

· Leverage the global Habitat network to secure multi-country and scalable partnership opportunities

Income Generation & New Business Delivery

· Personally lead the end-to-end development of strategic partnerships—from prospect identification through to negotiation and contract

· Secure six-figure and multi-year partnerships aligned to organisational priorities

· Deliver against agreed annual income and new business targets (anticipated to be £1.3m and £500k+ in year one), with a clear trajectory for sustained growth.

· Build and maintain a robust pipeline with a minimum 3–5x coverage ratio, ensuring consistent delivery against targets

· Apply disciplined prospect qualification, prioritisation and conversion methodologies

· Lead complex, high-value negotiations and partnership design

Pipeline Management, Forecasting & Performance

· Own and manage a dynamic, data-driven pipeline, using CRM systems and performance insights to inform decision-making

· Track and report on pipeline health, conversion rates, income forecasting and return on investment

· Work collaboratively with Finance to ensure accurate income forecasting, budgeting and reporting. Embed structured pipeline reviews and performance management processes.

· Ensure accurate forecasting and proactive management of risks and opportunities.

Partnership Management & Strategic Account Growth

· Oversee the strategic management, renewal and year-on-year growth of existing partnerships

· Drive increased partnership value through upsell, cross-portfolio engagement and multi-year agreements

· Ensure strong retention rates and long-term partner engagement

· Act as senior relationship lead for flagship and high-value accounts

· Maximise value through integrated opportunities including employee engagement, brand alignment, volunteering and digital activation

Global Volunteering Programme

• Provide strategic oversight of Habitat GB's Global Volunteering programme, ensuring it supports organisational income, engagement and partnership objectives
• Line manage the Volunteer Coordinator and support the effective delivery, growth and performance of the programme
• Ensure appropriate systems, processes, risk management and safeguarding measures are in place to support the safe and effective operation of the programme
• Embed Global Volunteering opportunities within corporate partnerships and supporter engagement activity to maximise participation, income and impact

Team Leadership & Capability Building

· Lead and develop the Corporate Partnerships team, currently comprising the New Business Manager and Volunteer Coordinator, with planned responsibility for the Corporate Partnerships Manager and New Business Executive roles as these positions are recruited

· Set clear objectives, KPIs and expectations aligned to income delivery and pipeline development

· Build a high-performing, accountable and commercially focused team culture

· Support capability development in pipeline management, negotiation and partnership growth

· Ensure effective use of systems, data and insight across the function

Proposition Development & Cross-Organisational Leadership

· Work collaboratively with Impact and Programmes teams, as well as other Fundraising & Partnerships colleagues to develop compelling, tailored partnership propositions

· Influence and align senior internal stakeholders to prioritise and deliver high-value opportunities

· Ensure all partnership propositions clearly articulate impact, value and alignment with corporate ESG priorities

· Drive innovation in corporate partnership “products”, responding to evolving market demand

External Profile, Influence & Market Positioning

· Position Habitat GB as a leading partner for corporate social impact and ESG-driven collaboration

· Build and maintain strong relationships with senior corporate stakeholders and decision-makers

· Represent Habitat GB at external forums, events and networks to build visibility and generate opportunities

· Contribute to thought leadership and sector engagement

Risk, Compliance & Due Diligence

· Ensure robust corporate due diligence processes and proactive management of reputational risk

· Maintain compliance with fundraising regulation, ethical standards and organisational policies

· Protect and enhance Habitat GB’s brand through careful partner selection and management

Person profile:

· Proven track record of securing six-figure+ corporate partnerships, including complex, strategic and multi-year deals

· Significant experience in corporate fundraising, partnerships or business development in a charitable or other relevant context

· Demonstrable success in building and converting high-value pipelines

· Experience managing and growing strategic partnerships and key accounts

· Experience leading complex negotiations and high-level stakeholder engagement

· Experience of line management or leading high-performing teams, including leading teams through growth, change or transformation

· Strong understanding of corporate fundraising, ESG, CSR and sustainability agendas

· Commercially astute with the ability to align corporate objectives and social impact

· Strong understanding of pipeline management, forecasting and performance metrics

· Excellent written and verbal communication skills, with the ability to influence at senior level

· Highly delivery-focused, with a strong track record of meeting or exceeding income targets

· Strategic thinker with the ability to translate strategy into measurable results

· Strong relationship builder with credibility at senior/executive level

· Data-driven and disciplined in pipeline and performance management

· Creative and solution-oriented in developing partnership propositions

· Strong influencing skills in complex and matrix environments

· Results-driven, resilient and accountable

· High integrity, professionalism and sound judgement

· Strong alignment with Habitat GB’s mission and values

· Collaborative, inclusive and values-led leadership style

· Commitment to equality, diversity, safeguarding and ethical practice

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

IT Service Desk Analyst

Salary: £30,255
Location: Remote with regular travel to Head Office in Downton, Wiltshire (minimum 1 day a week). Applicants should ideally live within approximately one hour’s travel of the office. Additional travel to UK locations within a working day is to be expected where required for the performance of duties. Absence from home overnight may be required on occasion.
Hours: Full Time, 35hrs per week 
Contract: Permanent

This is a varied and rewarding role for someone who enjoys solving problems, supporting people and contributing to practical service improvements in a charity with a clear purpose.

About the Role

As an IT Service Desk Analyst, you will be at the heart of the colleague technology experience, providing responsive 1st and 2nd line support and helping people get the best from the systems, devices and tools they rely on every day. You will take ownership of incidents and service requests from initial logging through to resolution or appropriate escalation, balancing technical troubleshooting with clear communication and excellent customer service.

You will support a broad range of activity including hardware, software, Microsoft 365, user access, asset management, operational projects and service improvement. The role offers the chance to build strong knowledge of our organisation, contribute to better ways of working and play an important part in keeping our people connected, productive and supported.

• Provide high-quality 1st and 2nd line support, responding to colleague incidents and service requests in line with agreed procedures and service expectations.
• Take ownership of tickets from initial logging through to resolution or appropriate escalation, ensuring priorities are managed effectively and stakeholders are kept informed.
• Support joiners, movers and leavers processes, including user accounts, access permissions, hardware, software and accurate operational records.
• Maintain and update IT documentation, knowledge articles, asset records and support information to improve consistency and first-time resolution.
• Contribute to service improvement by identifying trends, recurring issues and opportunities to strengthen workflows, reporting and user guidance.
• Promote secure ways of working by following information security, data protection and approval processes, and escalating potential risks or incidents promptly.

About You

Are you someone who enjoys solving technical problems, supporting colleagues and taking ownership of work through to a clear outcome? Do you communicate confidently with people at different levels of technical understanding, stay calm under pressure and take pride in providing a professional, helpful service?

If you have experience in an IT service desk or technical support environment, good working knowledge of Windows 11 and Microsoft 365, and the ability to prioritise, troubleshoot and escalate appropriately, we would love to hear from you. Experience with service desk tools, Active Directory or Entra ID, hardware troubleshooting, remote support, ITIL-aligned processes or supporting geographically dispersed colleagues would be especially valuable.

About the Team

You will join a friendly, knowledgeable and collaborative IT team that is focused on delivering reliable, practical and people-centred support. We work closely with colleagues across Help for Heroes, helping them use technology confidently so they can focus on supporting the Armed Forces community.

The team values clear communication, shared knowledge, continuous improvement and a supportive approach to problem solving. This is a great opportunity to develop your technical skills, contribute ideas and make a visible difference to the way IT services are delivered across the charity.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: Sunday 16th Aug 2026 (applications may be closed early if we receive a high number of strong applications).

Interview Process: Competency-based interview, which will be held in person, on Tuesday 25th Aug 2026.

We are committed to equity, diversity and inclusion and welcome applications from all backgrounds.

Creu Cymru is seeking a highly organised and proactive Access Scheme Administrator to support the effective delivery and development of the access scheme (currently known as hynt). Hynt is a national access scheme that works with theatres and arts centres across Wales to improve access for Deaf, disabled, and neurodiverse people. 

The Access Scheme Administrator plays a key role in supporting both the operational and communications aspects of the project. Working closely with the Access Scheme Project Manager, the post-holder will be responsible for liaising with member venues and cardholders, updating systems and platforms, and coordinating marketing and communications. 

This is a people-focused and detail-oriented role, perfect for someone who is passionate about accessibility in the arts and skilled in communication and administration.

ABOUT HYNT 

Hynt is an Arts Council of Wales initiative managed by Creu Cymru. It ensures a consistent, accessible ticketing offer for individuals with specific access requirements at theatres and arts centres across Wales. The scheme provides a membership card that entitles holders to a complimentary companion ticket. 

In 2026, the scheme will transition into a UK and Ireland wide scheme.

ABOUT CREU CYMRU 

Creu Cymru champions Wales’ vibrant sector of performing arts; connecting people, audiences and communities.

Our membership forms a collaborative network; with a strengthened and unified voice that we project and advocate on behalf of to public governing bodies, ensuring vital industry representation and influencing positive change. 

Creu Cymru supports venues, companies and individuals in progressive growth strategies. Our Go&See opportunities, specialist training and toolkit resources develop the collective skills and experience of our creative workforces. This ensures that programming across the sector continues to evolve with a focus on equality, relevance and inclusion for new and diverse audiences.

Key Responsibilities 

Member and Audience Support 

• Act as the first point of contact for the access scheme enquiries, providing timely and accurate information to existing and potential applicants, venues, and partners.

• Provide responsive and empathetic support to subscribers and members. 

• Manage and help resolve member queries, including customer service issues and complaints.

• Keep members informed about relevant updates, training opportunities, and developments 
• Support the transition of members and subscribers to the UK and Ireland National Access Scheme.
• Work with the Project Manager on bilingual customer service training to be regularly implemented for subscriber personnel.

Marketing and Communications 

• Manage social media accounts and schedule regular content updates, including an All In social media account for Wales with bilingual posts.

• Coordinate and maintain up-to-date content on the website.
• Assist with translation and data entry on the All In website and translation for all social media posts.

• Support member venues in uploading and updating "What’s On" listings. Assist with creating a process ensuring consistent bilingual content, translation and spot checking.

• Oversee the production and distribution of marketing materials.
• Support the All In central marketing team with scoping digital dual language capabilities and a separate mailing list for Wales.
• Be the Welsh language contact for the All In gateway in Wales to enable subscriber profiles and subscriber gateway queries to be answered in Wales, with support from the Project Manager.

Event Support 

• Support the planning and delivery of the annual Symposium, including managing event ticketing and attendee communication.

• Assist the Project Manager in delivering other access scheme events or activities as needed.

Systems and Administration 

• Update and maintain the CRM system with accurate records of subscribers, members, and activity.

• Provide administrative support to the Access Scheme Project Manager as required 

• Liaise with project partners and stakeholders as part of project delivery.

Person Specification 

Essential: 

• Lived experience of disability is highly desirable, as well as a strong commitment to accessibility and inclusion.
• Strong administrative and organisational skills.

• Excellent communication skills.

• Experience with customer or member support, including handling enquiries and complaints.

• Ability to work independently and manage multiple tasks simultaneously.

• Empathy, patience, and a commitment to inclusive and accessible practices.
• Confident in using digital tools including social media and websites.
• Welsh language fluency.

Desirable: 

• Experience in an arts, cultural or charity setting.

• Understanding of access and inclusion, particularly in the context of disability.
• Experience using CRM systems.

• Welsh language skills (desirable but not essential).

Personal Qualities 

• Adaptability: Comfortable working in a dynamic and evolving role. 

• Empathy and Inclusivity: Demonstrates an understanding of diverse perspectives and fosters an inclusive working environment. 

• Resilience: Maintains focus and determination to drive change amidst challenges. 

Welsh language

This role requires fluency in Welsh. We expect the post holder to communicate confidently in Welsh across a range of contexts – including subscriber events, phone conversations, emails, and creating Welsh-language content. For larger-scale communications, we use professional translation services.

If you’re passionate about the role but feel your Welsh language skills need development, we still encourage you to apply. We’re open to supporting the right candidate to build confidence and capability in this area.

Please include what you would need from us to help you to give your best work.

We encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), D/deaf, disabled and neurodivergent people, and people who have experienced other exclusion or marginalisation. 

Employment Coordinator – London

Role Details

Job title:  Employment Coordinator

Reports to:  Client Services Manager - London

Location:  London – hybrid working (2 days/week based in our dog friendly London office, with additional 1-2 days a week based in delivery locations in Croydon)

Salary:  London- £29000 (Salary band:£29,000 - £32,000)

Hours:  37.5 hours per week

Contract: Fixed term contract to end of June 2027

Background

Breaking Barriers is a national charity dedicated to helping refugees and asylum seekers build new lives through employment. We work with individuals facing complex barriers to the labour market, providing tailored employment support and partnering with statutory, voluntary, and community organisations across the UK.

This role has been created to support the delivery of multiple employment projects in London. The postholder will work directly with asylum seekers and refugees across a range of community settings, including asylum contingency accommodation, and in Breaking Barriers offices, helping them access employment & integration support and connect with our services.

Overall Purpose

The Employment Coordinator will support the delivery of a Breaking Barriers employment projects in London by conducting outreach across community locations, co-delivering employability workshops, enrolling eligible participants into the programmes, providing information and guidance to the programme participants, and contributing to monitoring and reporting requirements.

 In summary, this role will be responsible for:

· Conducting targeted outreach in community locations, including asylum contingency accommodation, to raise awareness of the service and engage potential participants.

· Enrolling participants into the employment project, ensuring accurate initial assessments and data capture.

· Co-delivering in-person and remote employability workshops and group sessions at both Breaking Barriers and partner venues

· Providing 1:1 information, advice, and guidance to the programme participants.

· Supporting monitoring and reporting activities to track client engagement and outcomes.

Key Responsibilities

We are a fast-paced charity that prides itself on its flexibility and responsiveness, so your responsibilities may change, develop, and grow in line with the needs of our services.

Outreach & Engagement

· Conduct regular outreach visits to community locations across London, including asylum contingency accommodation, libraries, community centres, and partner venues.

· Build and maintain positive relationships with accommodation providers, community organisations, and referral partners to promote the service and identify potential participants.

· Provide clear, accessible information about the programme to individuals from diverse backgrounds and with varying levels of English.

· Represent Breaking Barriers professionally at outreach events and partner-led activities.

Client Onboarding

· Triage: apply agreed triage processes to understand each participant’s circumstances, employment goals, barriers, support needs and readiness for different types of support.

· Programme allocation: make informed recommendations about the most appropriate support pathway, taking account of participant profile, eligibility criteria and available programme options.

· Enrolment: complete participant enrolment accurately and efficiently, ensuring all required documentation, consent and data are captured in line with project requirements.

· Communication and handover: explain onboarding outcomes clearly to participants and provide warm handovers to caseworkers, Client Services Managers or other colleagues for ongoing support.

· Records and escalation: maintain clear CRM records of triage, allocation and enrolment decisions, escalating complex cases to a line manager where required.

Workshops & Group sessions Co-Delivery

· Co-deliver in-person employability workshops at partner venues, leading the employment support strand of the sessions.

· Coordinate and deliver remote group sessions and job clubs.

· Design and adapt workshop content to meet the needs of participants, including those with low levels of English and limited prior work experience in the UK.

· Work collaboratively with partner organisations to ensure workshops are well-coordinated, participant-centred, and delivered to a high standard.

· Gather and respond to participant feedback to continuously improve the quality and relevance of group sessions.

Monitoring and Reporting

· Maintain accurate and up-to-date records of outreach activities, workshop delivery, and participant enrolments in the CRM system.

· Support monthly and quarterly reporting by providing timely data and qualitative evidence of participant engagement and progress.

· Contribute case studies and participant stories to evidence impact for funders and internal reports.

· Adhere to data collection and monitoring processes to ensure quality and consistency across the project.

Safeguarding

· Identify and escalate safeguarding concerns appropriately, following Breaking Barriers’ policies and procedures.

· Act as a first point of contact for safeguarding concerns arising during outreach visits and workshop delivery, recording and notifying management as required.

Person Specification

Essential

· Experience providing support, advice, or guidance to individuals facing multiple barriers.

· Experience working with refugees, asylum seekers, or other marginalised communities facing complex and multiple barriers.

· Understanding of the refugee and asylum seeker experience and the systemic challenges they face in accessing employment.

· Confidence in conducting outreach in community settings and engaging individuals from diverse backgrounds.

· Experience co-delivering or facilitating group sessions or workshops, including adapting content and approach to different needs.

· Excellent interpersonal and communication skills, with the ability to work sensitively and effectively with people with varying levels of English.

· Strong organisational skills and the ability to manage a varied workload independently on a part-time basis.

· Experience using a CRM or case management system to maintain accurate client records.

· Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately.

· Knowledge of the London employment, education, and training landscape.

· Willingness and ability to travel to community locations across London.

Desirable

· Experience working in or alongside asylum contingency accommodation or similar residential settings.

· Experience supporting monitoring, data collection, or reporting for funded projects or services.

· A second language relevant to the communities served (e.g. Arabic, Farsi, Pashto, Tigrinya).

· Lived experience of seeking sanctuary or forced migration to the UK.

Additional Information

· This role will require travel to community locations and partner venues across London.

· Some flexibility around working hours may be required to support outreach or workshop delivery (TOIL provided).

· This role is subject to an DBS check.

Our Commitment to Diversity and Inclusion

Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief.

We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role.

Head of Business and Operations at TreeHouse School

Location: TreeHouse School, Woodside Ave, N10 3JA

Salary: £59,000 to £63,000 per annum (depending on skills and experience)

Start date: January 2027 (scope to start earlier)

About TreeHouse School:

TreeHouse School, part of Ambitious about Autism, is an Ofsted Outstanding specialist school supporting children and young people aged 4–19 with autism and complex learning needs. We are committed to providing an exceptional learning environment where every pupil can thrive and achieve their full potential.

The Opportunity

We are looking for an experienced and dynamic Head of Business & Operations to join our Senior Leadership Team.

This is a unique opportunity to play a central role in the leadership of the school, ensuring our operational services enable outstanding education and the very best outcomes for our pupils.

Reporting directly to the Headteacher, you will provide strategic leadership across the school's business functions, leading operational teams and ensuring the effective delivery of services that support pupils, staff and families.

Your areas of responsibility will include:

• Finance – leading budget planning, financial monitoring, resource allocation, and financial oversight to ensure value for money and support school priorities.
• Property & Facilities – leading the school's estate, health & safety, compliance, and facilities management, ensuring a safe and effective learning environment.
• Operations & Administration – leading the school's operational support functions, including the Office Manager, reception/front desk, senior administration and wider operations team, ensuring effective systems, processes and service delivery.
• HR & Employee Relations – working alongside Ambitious about Autism's central People Team to support recruitment, employee relations, workforce planning, and staff development whilst providing advice and support to managers.
• Strategic Projects – driving operational improvements, developing systems, and supporting the future growth and development of the school.

As a member of the Senior Leadership Team, you'll contribute to the strategic direction of the school while leading and developing high-performing operational teams.

Every operational decision ultimately supports our pupils. We are looking for a leader who shares our commitment to enabling autistic children and young people to thrive and achieve their full potential.

What We Are Looking For:

We are looking for somebody who:

• Has strong financial and operational leadership experience.
• Is a strategic and commercially minded leader who can balance operational excellence with long-term planning.
• Is confident leading, motivating and developing teams.
• Can make difficult decisions and have challenging conversations with empathy and professionalism.
• Is emotionally intelligent, approachable, and resilient.
• Remains calm under pressure and thinks clearly when faced with unexpected challenges.
• Enjoys improving systems, solving problems, and making a genuine impact.
• Shares our commitment to delivering exceptional outcomes for autistic children and young people.

Working in a specialist autism school means you'll be part of a fast-paced, varied and incredibly rewarding environment. The role requires someone who is adaptable, solutions-focused, and comfortable leading in a setting where operational challenges can arise unexpectedly.

Why Join Us?

• Be part of an Ofsted Outstanding specialist autism school.
• Join an ambitious, collaborative and values driven leadership team.
• Play a key role in shaping the future of one of the UK's leading specialist education settings.
• Access professional development opportunities through Ambitious about Autism.
• Make a tangible difference to the lives and outcomes of autistic children and young people.

Recruitment Process

The selection process will include a formal interview and a range of work related exercises designed to assess leadership, strategic thinking, and operational expertise.

Closing date for the role: Wednesday 2nd of September at 12am

Shortlisting for the role: Thursday 3rd of September

Outcome of your application: Thursday 3rd/Friday 4th of September

Interview dates: Tuesday 8th and Wednesday 9th of September

Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.

The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.