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Lift Schools, London (Hybrid)
£40,000 - £48,000 per year
Posted 1 week ago
Closing in 2 days
JUSTICE, London (Hybrid)
circa £45,000
JUSTICE is recruiting an Interim Head of Governance and Operations (12 months mat cover) to join the JUSTICE team!
Posted 1 week ago
Closing in 5 days
Animal Welfare Investigations Project, Remote
£30,500 per year (pro-rata)
Build the data systems that power animal rescue. We're looking for a CRM & Data expert to transform how we engage supporters and save lives.
Posted 1 week ago Apply Now
Latin American House, Kilburn (On-site)
£28,000 per year
Posted 2 weeks ago
The Minster Centre, London (On-site)
£36,000 per year
Posted 1 week ago Apply Now
Closing in 2 days
Anna Freud, London (Hybrid)
£26,499 FTE per annum, plus 6% contributory pension scheme
Posted 1 week ago
Closing in 2 days
Caritas Social Action Network (CSAN), Multiple Locations (Hybrid)
£37,440
Senior Migration Officer – Lead on UK resettlement updates and immigration policy insights for CSAN and its network.
Posted 1 week ago
Whitley Fund for Nature, London (Hybrid)
£37,000 - £39,000 per year
Lead on the development of a programme identified as one of the charity’s key areas for strategic growth and impact.
Posted 1 day ago
UNISON (The UK trade union), London (On-site)
£51,067 Per Annum Pro Rata plus £6,894 London Weighting Allowance Per annum
Posted 4 days ago
Page 15 of 37
London, Greater London (On-site)
£25,207 - £26,500 per year
Full-time
Permanent
Job description

We are seeking a compassionate and organised individual to join our team as a Triage and Advice Officer. In this frontline office-based role, you will be the first point of contact for clients seeking support from our charity. You’ll be responsible for gathering essential personal and case information, assessing their needs, and either referring them to our service teams or signposting them to external organisations better suited to assist.

The successful candidate will be:

  • Organised and able to manage a varied workload
  • Compassionate, patient and empathetic in their approach to client interactions.
  • Be confident using the telephone and proficient in computer systems and digital tools  

 To apply please download the recruitment pack and forms from our website . Closing date is midnight on 15 Sept 2025.

 We value diversity and warmly encourage applications from disabled and LGBTQIA+people, candidates who share     lived experiences with our service users, and people from Black, Asian and global majority communities.

Application resources
Posted by
Cambridge House View profile Organisation type Registered Charity Company size 51 - 100
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Posted on: 12 August 2025
Closing date: 11 September 2025 at 12:34
Job ref: Triage0925
Tags: Advice / Information, Advocacy, Customer Service, Customer support, Data Entry, Helpline, Justice, Social / Support Work

The client requests no contact from agencies or media sales.