Administration jobs in westminster, greater london

One-to-one delivery:

· Deliver a wide range of interventions, predominantly one to ones, embedding in a culturally informed and multi-agency approach to domestic abuse in the area.

· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.

· Adhere to relevant CIFA and other manuals and deliver programme sessions to ensure the integrity of delivery, which is overseen by the Advanced Practitioner and Team Leader.

-       Apply specialised materials to support your delivery to racialised and marginalised communities.

Be responsible and accountable for working with Advanced Practitioner, Domestic Abuse safety advice and line manager to ensure risk is reviewed on a weekly basis.
•
Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT or HMPPS’s requirements.
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Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.
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Encourage and facilitate learning with participants on 1.-2-1 or group setting, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.
•
Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
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Be personally accountable for the completion of assessments, mid-way reports, and End of Intervention reports, and ensure they are to a high standard.
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Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.
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Ensure effective planning for the delivery of each intervention with a co-practitioner (if groupwork) in advance of the session.
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Participate in and pass the necessary training to be able to deliver all interventions.
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Assist or lead on the delivery of training courses.
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Create and maintain an effective partnership working with statutory, private, and voluntary agencies to address the issue of domestic abuse.
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Work with families and extended family members to tackle abuse within the home.
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Where appropriate, apply pre-session motivational or Deniers sessions prior to attendance on the main course or groupwork intervention.
Integrating the Safety Support Service:
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Liaise and engage closely with the Domestic Abuse Safety Advisor to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.
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Prior to delivering of Domestic Abuse Interventions, liaise and share information with RISE Domestic Abuse Safety Officers to ensure an integrated and culturally sensitive approach is applied to risk management.
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Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.
Recording and administrative tasks:
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Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.
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Maintain an accurate audit trail of all relevant communication with partner organisations involved.
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Complete specialist risk and vulnerability assessments, and reports as per templates provided.
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Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.

Job Advert:

Job Advertisement: General Manager

Location: London
Employment Type: Full-Time
Reports To: Board of Governors

Are you a purpose-driven leader passionate about creating meaningful impact in the filmmaking community? We are seeking a dynamic and strategic General Manager to lead our well-established non-profit organisation of over 200 dedicated members. With a small team of employees and the support of a committed Board of Governors, the General Manager will provide operational leadership and strategic direction, helping us to grow our organisation and maximise the impact of our leadership within the global cinematography community.

About Us:

The British Society of Cinematographers is a values-based non-profit organisation committed to its educational, social and professional objectives.

Since its formation in 1949, the Society’s prime objective has been to promote and encourage the highest standards in the art and craft of cinematography.

Many of the most talented Directors of Photography and Camera Operators in the United Kingdom make up our membership, which is by invitation only. With a proud membership of over 200 individuals and a strong volunteer culture, our programs and services have made a lasting difference to the film community.

The Society also encompasses many distinguished friends and patrons from the wider film

and television industry, who together fulfil a vital role of community leadership both in the U.K. and around the world.

The Role:

The General Manager is responsible for leading the day-to-day operations of the Society, managing staff, and working closely with the Board to execute the organisation’s strategic plan. This is a hands-on leadership role, requiring a combination of operational acumen, team leadership, member engagement, and fundraising expertise.

Key Responsibilities:

• Lead and manage the organisation’s operations, programs, and services.
• Provide guidance and support to the Board of Governors in strategy and governance.
• Supervise and develop a small team of employees.
• Develop and manage the annual budget; oversee financial reporting and compliance.
• Build strong relationships with members, patrons, donors, partners, and the wider community.
• Oversee fundraising activities, grant applications, and patron stewardship.
• Ensure compliance with all relevant laws, regulations, and reporting obligations for non-profit companies.

About You:

• Proven leadership experience in the charitable or non-profit sector.
• Strong financial and operational management skills.
• Confident communicator and relationship-builder with a member-first mindset.
• Experience working with or reporting to a Board of Directors/Governors.
• Knowledge of fundraising, grant writing, and donor engagement.
• Highly organised, self-motivated, and aligned with our mission and values.

What We Offer:

• A meaningful leadership opportunity in a respected non-profit organisation.
• A supportive team and engaged Board.
• Flexibility and autonomy in your work.
• The chance to shape the future of our organisation and deepen its community impact.

Are you passionate about empowering South Asian women and making a meaningful impact in your community?

We are looking for a dedicated, compassionate Community Caseworker to join our team and provide frontline support to South Asian single mothers affected by domestic abuse. This is a unique opportunity to combine direct advocacy with community outreach and project work, helping us to deliver and develop our vital services.

Who We Are

 Maa Shanti is a specialist charity supporting South Asian single mothers and their children who have experienced domestic abuse. We offer culturally responsive, trauma-informed support to help women rebuild their lives and achieve independence. Our services include one-to-one casework, advocacy, group activities, mental health support, and community outreach. We work in partnership with local organisations to ensure women are heard, respected, and supported every step of the way.

What You’ll Do:

• Provide one-to-one emotional and practical support to women impacted by domestic abuse and exploitation
• Deliver in-person outreach and advocacy across North (with a focus on South Camden) and East London
• Build referral pathways and collaborate with grassroots organisations to strengthen community connections
• Facilitate workshops, group activities, and online peer spaces
• Help shape new services based on lived experience and community feedback
• Promote awareness of domestic abuse within South Asian communities and represent Maa Shanti at local forums

What We’re Looking For:

• At least 3 years’ experience (paid or voluntary) in VAWG, social care, or community support
• Fluency in a South Asian language (e.g. Bengali, Hindi, Urdu, Punjabi)
• Experience supporting vulnerable groups, especially survivors of abuse and migrants
• A strong understanding of cultural barriers and intersectional challenges faced by South Asian women
• Confidence working both independently and collaboratively, with excellent communication skills
• A trauma-informed, culturally sensitive, and empowerment-focused approach

What We Offer:

• Flexible hybrid working with a supportive, mission-driven team
• Opportunities for training and professional development
• A chance to make a real difference in the lives of marginalised women and children

Please Note:

This post is open to women only, under the Equality Act 2010, Schedule 9, Part 1. Cultural knowledge and lived/community experience of South Asian contexts will be highly valued.

If you're passionate about empowering women, tackling inequality, and working as part of a supportive and mission-led team, we’d love to hear from you.

How to Apply:
Send your CV and a covering letter, no more than 2 pages long, outlining how you meet the essential criteria set out in the person specification and your interest in this role.

Application deadline: Sunday 17 August 2025
Interviews: Thursday 4 and Friday 5 September 2025

Join us in creating safer futures for South Asian single mothers. Your work will matter.

Do you have a meticulous eye for numbers and a desire to support a great cause? We’re hiring a Finance Assistant to support the smooth and accurate financial operations of the charity, ensuring all transactions are recorded and processed in a timely manner. This role is key to helping the charity to manage its resources efficiently and transparently.

Find out more in the candidate pack on our website.

Youth President 2026/2027

Are you between 18 to 23 and a Member of the Methodist Church?*

This is a exciting and unique opportunity to become our Youth President 2026-2027

13-Month Fixed Term Contract from 1 August 2026 – 31 August 2027
 

We are looking for our Youth President for 2026-2027 to work with the Connexional Team to:

• Enable, encourage and enthuse children and young people to get involved in every aspect of Church life
• Represent and host 3Generate, the Children and Youth Assembly of the Methodist Church
• Listen to the voices of children and young people from across the Methodist Church in Britain and to be advocate for them in the life of the Church at every level – this may involve a lot of independent travel, and evening and weekend travel
• Influence the decision-making of the Church by sharing the opinions and priorities of children and young people

This is a unique and exciting opportunity to travel and work around Britain and overseas, supporting children and young people from all backgrounds. The work is challenging and varied and you will have experience of public speaking, debating, team and independent working, report writing, listening and facilitation, worship leading and more.

Candidates must be available to attend 3Generate at the NEC in Birmingham as part of the election process from 3-5 October 2025. It is at this time that the children and young people of the Methodist Church will vote in elections for the next Youth President.

In this post, you could work from home or from Methodist Church House.

Closing date for applications: 12noon on Tuesday 19 August 2025.

Interviews will take place at Methodist Church House, Tavistock Place, London WC1H 9SF on Wednesday 10 September 2025. At this time there will be an opportunity to explore and discuss the role more fully.

*There is a genuine occupational requirement for you to be aged between 18 and 23 and a member of the Methodist Church by 1 August 2026. Only completed application forms will be considered. CVs will not be accepted.

**Salary offered will be dependent on location. London-based employees will be paid at the upper end of this range. Non-London-based employees will be paid at the lower end of this range.

Harris Hill is proud to be working on behalf of Positively UK, a charity that champions the voices and wellbeing of people living with HIV, to recruit a Fundraising & Communications Officer to join their growing team.

This is a brilliant opportunity for a confident, creative communicator who’s eager to develop their fundraising experience in a supportive, impact-driven organisation. Recent graduates or early-career fundraisers are strongly encouraged to apply.

About the Role

Location: Anywhere in the UK, with travel to London office around once a month (or more if preferred)
Salary: £26,000, rising to £27,500–£28,000 per annum
Contract: 12-month contract (with possibility of extension)
Deadline: Monday, 11th August 2025
Interviews: Virtual interviews on Wednesday, 13th August 2025

This is a varied and exciting new role, ideal for someone who enjoys juggling creative communications, events, and donor engagement. The role is full-time and will be split across different duties:

• 3 days per week dedicated to individual giving and donor communications
• 1 day per week supporting with administration and coordination
• 1 additional day per week (starting in January) supporting the delivery of Positively UK's annual conference in June

You’ll also get the chance to represent the charity at key events such as the Red Run, World AIDS Day, and national HIV conferences—and even participate in international travel where appropriate.

You’ll be working closely with the Fundraising and Communications Lead, learning and leading across digital fundraising, donor stewardship, social media, campaign delivery, and supporter engagement.

Who They’re Looking For

This role would suit someone who is:

• A great communicator, both written and verbal
• Well-organised with good attention to detail
• Confident using social media and digital tools to engage audiences
• Interested in social impact, health equity, or human rights
• Comfortable working flexibly and collaboratively across a small team

Previous fundraising experience is welcome but not essential—we’re open to candidates with transferable skills and a genuine passion to learn and contribute.

You’ll benefit from:

• 30 days annual leave (plus bank holidays and Christmas closure)
• A friendly, inclusive and values-led working culture
• The chance to shape a brand-new individual giving programme
• Opportunities for international engagement and professional development
• Flexibility to be based anywhere in the UK, with monthly travel to London and the option to be in more frequently if desired

To Apply
Please send your CV and a cover letter (max 2 pages) outlining your suitability for the role to  by Monday 11^th August 2025 9am

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

About Bright Futures UK

Bright Futures UK supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group programmes including hospital workshops, industry events, and advocacy actions initiatives. Working in close partnership with hospitals, families, and other services, we ensure that children and young people experiencing health-related challenges are not left behind.

Role Overview

This is a key role in the delivery of our online personalised programme. The Coordinator will oversee the children and young people referral pathway, acting as the first point of contact for new referrals and guiding children, young people, and their families, educators, or hospital contacts through every stage of the onboarding process.

You will be responsible for gathering detailed and sensitive information about each young person’s health, education, and wellbeing, to ensure the support they receive is tailored, appropriate, and trauma-informed. Maintaining accurate and comprehensive records is a central part of this role. You will also line manage the Personalised Programme Coordinators, work closely with the wider Programme and Volunteer Teams, and play a key role in external outreach and stakeholder engagement.

Key Responsibilities

Referral and Programme Oversight

• Act as the lead contact for all incoming referrals, including those from hospitals, statutory services, community organisations, and families
• Hold safe, compassionate, and confidential conversations with CYPs to understand their needs and gather relevant information around education, physical health, and mental wellbeing
• Ensure all referral documentation, risk assessments, consent forms, and safeguarding procedures are completed to a high standard and in line with organisational policy
• Maintain strong working relationships with referral partners, providing updates and sharing appropriate feedback
• Oversee the matching of referred CYP to suitable volunteers in collaboration with the Volunteer Senior Coordinator
• Monitor programme delivery through regular check-ins with Personalised Programme Coordinators to provide support and identify emerging risks or additional needs
• Liaise with internal colleagues to escalate safeguarding concerns and ensure support plans remain up to date
• Contribute to the development of our personalised support model, helping us adapt and evolve our offer based on the needs of our community

Team Management and Coordination

• Provide day-to-day line management and supervision to the Personalised Programme Coordinators
• Delegate tasks effectively and oversee the coordination of team workloads and timelines

Stakeholder Engagement and Promotion

• Promote Bright Futures UK’s personalised programme offer to relevant professionals and services
• Represent the organisation at external meetings, events, and forums
• Work with the Communications Team to ensure referral resources and information materials are accessible, clear, and up to date

Monitoring, Evaluation, and Administration

• Maintain accurate records using our CRM systems (Better Impact and Asana), ensuring compliance with GDPR and safeguarding standards
• Support ongoing monitoring and evaluation through data collection and feedback

Person Specification

Essential:

· Demonstrated ability to hold sensitive conversations in a trauma-informed, empathetic and professional way

· Knowledge of the education or healthcare systems affecting children and young people

· Excellent interpersonal and written communication skills

· High level of organisation and attention to detail, with the ability to manage multiple priorities and maintain accurate records

· Commitment to safeguarding, confidentiality and ethical practice

· Proficiency in using digital systems and confidence in learning new tools (e.g. Better Impact, Asana, Canva)

Desirable:

· Experience working with or supporting children and young people with complex needs, including health, SEND or mental health challenges

· Experience working in a charity, school, hospital or youth work setting

· Understanding of trauma-informed approaches and inclusive practice

· Experience supporting or supervising team members

· Mental Health First Aid

Do you want to shape the future of a global scientific community tackling the world’s biggest health challenges? Join us in strengthening our community and ensuring our members feel informed, connected, and valued. We’re looking for a proactive Membership and Grants Officer to lead the operational delivery of our membership journey and grants programmes — supporting a vibrant network of researchers, educators, clinicians and more. In this key role, you will deliver exceptional service, strengthen relationships, and share data-informed insights that drive change.

Your role will include:

• Managing membership processes (applications, renewals, enquiries)
• Strengthening how we use our CRM (Microsoft Dynamics) to support insight and engagement
• Leading monthly and annual reporting to identify trends and improve experience
• Overseeing grant schemes from application to post-award
• Contributing to engagement projects aiming to support membership growth and retention

About you:

• Excellent organisational and communication skills
• Experience using CRMs for reporting and record management
• Strong attention to detail, with the ability to work independently and manage multiple priorities
• A proactive mindset and confidence working with internal and external stakeholders
• Experience in a membership organisation or managing small grants (desirable)

Why join us?
As part of a small, collaborative team, you will have the opportunity to take ownership of key processes, and develop your skills in a supportive environment. You will be able to take advantage of flexible hybrid working (2 days in our London office), and excellent benefits, including private medical insurance and enhanced pension contributions.

How to apply
To apply, please send your CV and a covering letter outlining how your experience aligns with the role.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE RIGHT TO WORK IN THE UK. We do not offer sponsorships.

Closing date: 
The closing date for applications is 22 August however we reserve the right to conduct interviews as suitable candidates apply, and to close this advert at any time once sufficient applications have been received.

Make a difference!

Can you lead and grow an award winning charity?

We are Olive Branch Aid (OBA), an award-winning Foodbank charity operating in south London, and we are looking for a dynamic and confident Foodbank Manager to work alongside our newly appointed Foodbank Coordinator as well as an energetic team of more than 60 volunteers. 

We have achieved so much but we have ambitions to do so much more! 

Since beginning 5 years ago, OBA now provides food support for a day for the equivalent of 70,000 people a year. In 2024 we packaged and delivered more than 9 tonnes of food for those needing our services. Check out our website to read more about our journey.

OBA is different

OBA provides a hand-up rather than a hand-out. More than a Foodbank, OBA provides support for 3 months - much longer than most Foodbanks. We also provide an innovative well-being support service that helps service users address the underlying causes of their food needs. In 2024, OBA helped more than 75 households with complex underlying issues, this involved many weeks of telephone calls and meetings and helped prevent at least five families from becoming homeless. OBA also provides free preloved clothing and household goods to help service users get back on their feet.

Since 2023, OBA has its own fully funded premises off Portslade Road next to the Windrush overground station. Despite these successes, we continue to rely entirely on donations for our day to day expenses. As Foodbank Manager, you will help us secure the funding to grow our services and help even more people. 

You will bring:

• A strong track record of fundraising and networking across public and private organisations

• The ability to articulate a clear compelling vision to our stakeholders and funders

• The ability to develop and implement  effective operational procedures to deliver our goals

• The authority to lead a values driven organisation in a collaborative and inclusive manner

• A strong understanding of the voluntary sector;

In return we offer:

• A flexible part time (32 hr/wk) work environment with hybrid working

• The opportunity to work with a dynamic, ambitious Board of Trustees

• A fully funded business plan with exciting growth opportunities

• A fully funded position complete with NIC and workplace pension

• A diverse, stable and energetic team of volunteers 

If you have questions, please contact Sonya Antoniou-Pamment, Chair of Trustees, for an initial informal chat. We are also happy for you to pop in and see the Foodbank in operation however, as OBA is not open every day, please contact Sonya to arrange a suitable time.

If you would like to apply, please send a covering letter (no more than 2 pages) telling us a little about yourself and how you meet the skills and experience requirements listed in the Job Description. Please include a CV (again no more than 2 pages) and don’t forget to include a contact email and telephone number. The deadline is Friday 22 August 2025. 

We look forward to hearing from you. 

ABOUT FIELDS IN TRUST

Fields in Trust is the charity that protects the future of our parks, playgrounds, playing fields and green spaces. As a proud Royal Charter charity operating through the UK, we’ve protected thousands of spaces over the past century - ensuring that 9 million people have access to a place to play within a 10-minute walk of home.

We act as the long-term stewards of these protected spaces and, through our green space standards and advocacy, have influenced the creation of thousands more.

As we celebrate our Centenary in 2025, we’re proud of our legacy and excited to launch a new five-year strategy to shape the next chapter.

OUR VALUES

Partnership - We collaborate with others who share our vision.

Innovation - We are experts in green spaces and look for new solutions.

Equity - We believe in equal access for everyone.

ROLE DESCRIPTION

We are seeking a highly organised and proactive individual to coordinate our specialist advisory, support, and legal service for landowners wishing to protect green spaces or make changes to existing ones.

Working closely with our in-house Solicitor and Land Manager, you will become fully conversant in our policies and guidance to act as a key gatekeeper – managing workflows, anticipating issues, and ensuring excellent communication with local stakeholders.

This role is ideal for someone who thrives on process ownership, enjoys streamlining operations, and takes pride in delivering a high quality, tailored service.

KEY RESPONSIBILITIES

1. Application and service coordination.

• Manage and process new applications for green space protection.
• Provide administrative support to the in-house Solicitor.
• Manage and process change request applications from owners of protected spaces, ensuring timely and accurate handling of each case.
• Support landowners seeking changes to existing protected spaces
• Draft case reports and complete standard forms.
• Interpret and apply relevant policy documents to support casework.

 2. Stakeholder engagement.

• Respond to queries professionally, prioritising and signposting as needed.
• Maintain strong relationships with local stakeholders and clearly communicate our terms of engagement.
• Provide tailored advice in line with our policies.
• Coordinate annual insurance renewals and playground inspections with a small group of landowners.

3. Systems and workflow management.

• Review and improve operational procedures to streamline workflows.
• Maintain accurate records to support legal and advisory functions.
• Produce quarterly reports and analysis.
• Act as CRM super-user, ensuring data accuracy and system performance.

 Essential Skills and Experience

• Minimum 2 years’ experience in a similar role
• Excellent organisational skills and attention to detail
• Strong written and verbal communication.
• Ability to interpret policy documents and apply them confidently.
• Proficient in Microsoft Office and CRM systems
• Problem-solving mindset with a pragmatic approach.
• Calm under pressure and adaptable to changing priorities
• Collaborative and personable

Desirable Skills and Experience

• Knowledge of land or estate management
• Experience working with or within local government
• Educated to degree level

Key Attributes

• Professional, articulate and proactive
• Willingness to learn and adapt
• Resourceful and solutions-focussed
• Confident in asking questions and following instructions

BENEFITS

• 25 days of annual leave pro rata
• Discretionary leave between Christmas and New Year.
• Two employee volunteering days per year.
• 5% employer pension contribution.
• Interest-free season ticket loan

APPLICATION DETAILS:

Please submit a covering letter with your CV detailing how you meet the person spec including your proven experience.

Expected first interviews: Week commencing 11 August 2025

Expected second interviews: Week commencing 18 August 2025

Are you a hands-on, collaborative finance professional who enjoys working with purpose and autonomy? Momentum Children’s Charity is looking for a part-time Finance Manager to join our warm, ambitious team and oversee our day-to-day finances as we continue to grow.

You’ll maintain accurate records, manage income and expenditure across multiple platforms, support our Director of Finance and Operations with budget monitoring, and help ensure our processes are robust and efficient. This role is ideal for someone with experience in charity or SME finance who wants to balance meaningful work with flexible working.

We offer:

• £38,000–42,000 FTE depending on experience (pro rata for 25 hrs per week)
• Flexible hours and hybrid working
• A values-led, inclusive team culture
• A chance to make a genuine impact in a small, growing charity

• Role overview

• Financial Management and Bookkeeping

• Maintain accurate financial records using QuickBooks Online.
• Ensure timely and accurate processing of all income and expenditure, including reconciliations of bank accounts, credit cards, petty cash, and restricted funds.
• Process sales invoices, accounts receivable, and income from multiple platforms (Stripe, GoCardless, PayPal, Fundraise Up, etc.).
• Manage accounts payable including invoice approval workflows, payment runs, and supplier records.

• Reporting and Analysis

• Produce and circulate weekly budget holder reports, resolving any variances or queries.
• Support the Director of Finance and Operations with quarterly management accounts, budget monitoring, and preparation for year-end processes and audits.
• Assist with reconciliation of the balance sheet and profit and loss accounts, including prepayments, accruals, and deferred income.

• Gift Aid and Compliance

• Submit Gift Aid claims to HMRC and ensure accurate record-keeping in line with charity policy.
• Maintain and update restricted income records and allocation files, ensuring compliance with donor restrictions.
• Ensure compliance with financial policies, procedures, and relevant legislation.

• Team Collaboration and Stakeholder Engagement

• Act as the main finance contact across departments, supporting budget holders with financial queries.
• Provide finance induction and support to new starters.
• Support the Fundraising and Family Support teams on event finance (cash handling, floats, expense processing, reconciliation).
• Confidently communicate with internal and external stakeholders including budget holders, suppliers, and auditors.

• Systems, Processes and Improvements

• Champion effective financial controls, help embed a culture of strong financial management, and continuously improve finance systems and processes.
• Ensure secure and well-organised storage of financial records, in line with retention policies.
• Support and supervise the Finance Assistant, including line management, development, and training as needed.

• Other

• Provide ad hoc financial support to the Director of Finance and Operations.
• Be adaptable and open to change in line with the charity’s strategic growth and development plans.

Job Title: Music and Merchandise Executive

Location: Hybrid (with a minimum of one day per week in the London office). Candidates should ideally reside in the Greater London area as there is a requirement to be able to travel across the area to attend meetings and events. 

Hours: 35 hrs per week 

Contract type: 12 months Fixed Term Contract

Salary: £32,000 per annum

What we do: We help young people through cancer 

How we work: We’re Determined, United, Spirited and Kind 

What we’re looking for: 

• Someone with a passion for music, merchandise, and fan culture – with a sharp instinct for what excites audiences and a drive to turn creative ideas into fundraising success. 

• A candidate with proven e-commerce know-how – confident in managing online stores, executing targeted product campaigns, and delivering seamless customer journeys that boost revenue and brand impact. 

• A skilled collaborator who thrives working with artists and industry professionals – bringing bold merchandise projects to life online and at live events like the Teenage Cancer Trust at the Royal Albert Hall concert series. 

• A highly organised, detail-driven individual with a creative spark – ready to manage limited-edition product launches and help grow a fast-paced, high-impact merchandise programme. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day to day work and refocus.

• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off. 

• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 

• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 

• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 

• Health Cashback Plan: access a health cashback plan to cover medical expenses. 

• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.

• Discount scheme: access exclusive savings at various high street retailers and gyms. 

• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by Wednesday 6th August, 1st Stage Interviews 11th August online and 2nd Stage Interviews held in person in London on the 18th August. 

Please be aware that our hosting website for applications will be temporarily down for essential maintenance between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM. Apologies for any inconvenience caused.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please get in touch with the HR Team.

HOMECARE REGISTERED MANAGER

RECRUITMENT PACK

Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.

This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.

Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.

Salary: £34,000 - £38,000

Hours of Work: 35 hours per week

Location: Fully office based, NW1 2PY

Reporting to: Head of Homecare

WHY HOPSCOTCH HOMECARE?

o An opportunity to live out your values

o Working in a trauma informed environment

o A chance to challenge and increase the standards in Adult Social Care

o Working with a diverse and vibrant team

o Team positivity, creativity and problem solving

o A place where all voices are heard

o Daily opportunities to make a meaningful impact on those in need

o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff

o Generous annual leave provision, including flexible working around the winter holidays

o Occupational sick leave

o Regular internal and clinical supervision with amazing therapists

o Continuous training

SCOPE OF THE ROLE

o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way

o Efficiently manage the day to day running of the Homecare charity including:

· Allocate resources and monitor performance to deliver high quality homecare to clients within budget

· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily

RESPONSIBILITIES

o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures

o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care

o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control

o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service. 

o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements

o Be prepared to work flexibly to ensure the safe delivery of the service

o Provide a good service to clients:

o Promote the rights of each client and keep their wishes at the centre of their care and support

o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support

o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy

o Agree appropriate risk control measures to reduce identified risks

o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns

o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services

o Keep all information about customers and their families secure and confidential

Lead & Manage Staff:

o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times

o Identify ongoing training needs and ensure staff are up to date with current best practice

o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters

o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles

o Carry out appraisals and monitoring of staff performance

o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.

Promote Hopscotch Homecare Service:

o Attend external meetings and represent the service in a positive manner

o Participate in the growth and development of the service

o This list is not exhaustive and from time to time you may be required to undertake additional duties

o Attend all training provided in line with regulatory requirements

PERSON SPECIFICATION

Personal Attributes - Essential

o Caring and compassionate towards people in need of care and support and care workers

o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice

o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives

o Exceptional team player

o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions

o Professional, excellent timekeeper and reliable

Knowledge and understanding - Essential

o Excellent experience in the provision of homecare services, in line with best practice

o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice

o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.

o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification

o Understanding of systems to maintain confidentiality in relation to customers, staff and the business

o Knowledge of health and safety matters in relation to homecare services and risk management

o Knowledge of how to recognise abuse and safeguarding procedures

Experience and skills

oMinimum of two years’ experience of managing a team

- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals

o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy

o Experience of care services, risk assessment and person-centred care and support

o Ability to plan and organise workloads effectively

o Good administrative skills and computer literacy

o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff

o Ability to maintain clear written and electronic records and to follow statutory reporting procedures

o Experience of financial management desirable

o Ability to implement policies, procedures and instructions

Additional requirements

o Willingness to work flexibly and to keep knowledge and skills up to date

o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals

o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

o Right to work in the UK

We would love to hear from you! 

Good luck!

£28,000 - £30,450 per year

Fixed term (13 months), full-time (37.5 hours per week) 

Hybrid working with regular travel to our London Bridge office

What the job involves

We’re looking for a Risk Information Officer to join our Health Services, Equity and Improvement Directorate, to sit within the Clinical Services team (consisting of the Specialist Nurse service and Risk Information Service). We deliver a wide range of high-quality services directly to anyone affected by prostate cancer or prostate problems, as well as supporting a range of charity-wide activity.

As Risk Information Officer, you’ll deliver the charity’s Risk Information Service, providing information and support to men at risk of prostate cancer, and their loved ones, via the telephone, email and social media. This is an exciting time to join the team as we anticipate a decision from the National Screening Committee on a prostate cancer screening programme in autumn 2025.

This is a non-clinical role, but you’ll discuss service users’ risk of prostate cancer along the lines of the predominant risk factors (age, ethnicity, family history and BRCA gene status). You’ll also be able to help men make an informed decision about PSA testing by discussing the test’s advantages and limitations and informing them how to access a PSA blood test through their GP. You’ll work closely with the Specialist Nurses to ensure people who need more complex clinical information are supported.

You’ll also discuss the charity’s upcoming TRANSFORM trial and how Prostate Cancer UK is working hard to improve the current landscape and reduce some of the barriers men face around prostate cancer.

You’ll play a key role in developing the Risk Information Service, contributing to conversations and decisions around how to adjust and improve it. You’ll also report back on your work, to help the charity develop its broader understanding of information and support needs when it comes to prostate cancer risk and the PSA blood test.

Reporting into the Clinical Services Senior Officer, you’ll have close and regular contact with assigned Specialist Nurses so that you feel at ease in sharing prostate cancer related information with callers, and in maintaining the boundaries and scope of the service day-to-day. This is a fixed term role until the end of October 2026 covering an internal secondment. 

What we want from you

You’ll be a compassionate and resilient communicator; you may be speaking to callers who may be anxious about their risk of prostate cancer. You’ll be a great listener, hearing callers’ concerns and offering a supportive and empathetic response. Although this is a non-clinical role, a strong understanding of the UK healthcare system and a good working knowledge of urology (for example, an understanding of prostate cancer and the PSA blood test) would be an advantage.

You’ll be comfortable in handling more complex conversations, but with the self-awareness to recognise your limitations in offering support and recognising clear boundaries of guidance being provided and be able to direct to our Specialist Nurses when needed. 

Experience in using a CRM system will be advantageous in this role and any experience with a helpline or providing support or information over the phone will be beneficial.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 10th August 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.