Administration management jobs

We are seeking a passionate and organised Volunteer Coordinator to join our dynamic team. This is an exciting opportunity for someone who thrives in a collaborative environment and is committed to making a positive impact. As the Volunteer Coordinator, you will play a vital role in supporting our volunteers, ensuring that our organisation continues to grow and achieve its mission.

Main Duties and Responsibilities

· Volunteer management: Manage the charity volunteers – including befriending services, trip volunteers, corporate groups and any adhoc support.

· Work experience management: Coordinate and manage work experience students that attend the charity.

· Impact management: Work with the team to gather impact required for funders and for advertisement of the charity.

Can you help us?

 We are seeking a dedicated administrator to join our team and provide essential administrative support to our Specialty Training portfolio. As our Specialty Training Assistant (Exams), you will be responsible for the administration of high-stakes membership examinations, ensuring the integrity and efficiency of the College’s assessment processes. You will manage examination databases and question banks, process candidate applications and requests, and support the coordination of exam-day logistics, including digital platform setup. You will also support governance activities and contribute to continuous improvement initiatives to enhance exam delivery. To thrive in this position, you will need to be highly organised, meticulous, and confident in handling complex processes under pressure, with strong communication skills and proficiency in digital systems to deliver a seamless experience for candidates and stakeholders.

Job Title: Advice & Information Worker 
Working Hours: 37 Hours per week
Salary: £28,050.00 per annum 
Contract: Permanent
Location: Hatfield Office / hybrid options

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for two dedicated and passionate Advice and Information Worker to join our team based in Hatfield! You will be the first point of contact for anyone needing to access the ‘hyh hub’ and will ensure that all referrals are triaged to identify the most effective pathway for support. The worker will deliver accurate advice and information to young people, parents and professionals, and work undertaken in a coordinated timely manner. You will carry out appropriate assessments, with other agencies where needed, to assess the needs of the family to prevent family breakdown and homelessness.

Role Responsibilities:
- Manage a varied, short term case load with conflicting deadlines
- To offer realistic advice and options to young people, family members and professionals to prevent family breakdown and homelessness, identifying any other needs within the process.
- To carry out service user assessments under the JHP and liaise with statutory agencies, non-statutory agencies and family members to assist with a planned move on/secure accommodation for
16/17 year olds as required.
- Develop and maintain smooth, accurate pathways on the database for gathering and maintaining all relevant service user and statistical information
- To chair and coordinate family meetings, housing support meetings and liaison meetings with other agencies as required
- To liaise and refer into Crashpad as required and work within the set timescales
- Alongside team members and external partners, co-ordinate and implement focused action plans, working with families for a maximum of 6 weeks
- Working in strengths based way, support 16/17 year olds to advocate for themselves when appropriate and necessary
- Carry out the necessary follow-up work and write ups of service users files
- Encourage and promote a planned approach to solving conflict alongside the ‘hyh hub’ and explore the mediation / family link worker processes to young people and their families, in line with the ‘single pathway’ model.

As a successful candidate you will have...
- A full driving license and use of own car or motorbike for business purposes (Compulsory)
- Ability to demonstrate an understanding of the problems facing homeless young people
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Commitment to equal opportunities and anti-discriminatory practice
- Excellent planning, organisational & time management skills
- Have a flexible working approach to the needs of the service users
- Ability to communicate clearly both verbally and in writing
- IT literacy including excel, word, teams and outlook
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)

What can we offer you?
-25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
-People's Pension Plan contribution
-Group Life Insurance plan
-Opportunities for personal and career development
-Hybrid working - option to work from home up to 2 days per week
-An additional annual leave day on your Birthday
-Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
-Employee Assistance Programme - support with wellbeing & personal struggles
 

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 12th February 2026

Recruitment afternoon will be held on 24th February 2026 held in our Hatfield Office .  This will involve a variety of group based and individual tasks following by a competency interview.  and if successful there will be a personal interview stage held on a date to be confirmed. 

Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.  

Overview   

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support, and promoting young people’s rights and power.  

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.  

About the Role  

The Human Resources Manager owns the planning and delivery of a progressive and proactive HR operations function. You will act as a key advisor to the CEO and leadership group in the management of HR related matters.

You will use sound judgement to balance reactive employee relations work with longer-term strategic priorities. You will manage a busy ER caseload, advising on performance, absence and sickness management and recruitment, as well as ensuring good HR administration throughout the employment life cycle. You will provide coaching to managers on all aspects of employee relations and meet regularly with them to develop a thorough understanding of their needs.

You will also be responsible for more strategic matters such as development of employment policies and our learning and development offer, at the same time as ensuring operational tasks such as maintenance of our HRIS, volunteer management and payroll administration are well-managed and compliant. 

You will work alongside an external payroll company, an Internal Operations Officer supporting with administration and an HR Strategic Projects Lead. 

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Employment support services | Disability charity Scope UK 

Find out which of our employment support services is right for you. 

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience. 

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously. 

Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users. 

All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks. 

Gloucestershire Counselling Service (GCS) is a leading charity dedicated to providing high-quality counselling and mental health support across the county. We are committed to making a positive impact on the lives of individuals and communities.

We are seeking a Management Accountant to join our team and play a key role in ensuring financial integrity and supporting strategic decision-making. This is a new position within GCS, offering an exciting opportunity to shape processes and contribute to the charity’s success.

Key Responsibilities

•       Prepare monthly management accounts and explain variances against budget.
•     Develop reporting processes for accurate and timely departmental reports.
•     Manage balance sheet reconciliations.
•       Support the Head of Finance & Operations with policy and process development.
•     Assist with payroll submissions for 100+ employees and process payroll journals.
•     Contribute to annual budget preparation and audit processes.

About You

 Qualifications: Professional Accountancy Qualification (CIMA/ACCA/ACA/AAT) or qualified by experience.

 Experience: Minimum 5 years in financial management, budgeting, and reporting (charity sector experience desirable).

Skills: Strong analytical ability, proficiency in Xero and Excel, excellent communication skilss.

Values: Commitment to GCS’s mission and values.

Why Join Us?

•    Flexible hybrid working.
• Opportunity to make a real difference in the voluntary sector.
•   Collaborative and supportive team environment.

Location: London

Hours: Full-time (35 hours per week)

Contract: Temporary (up to 3-months)

Rate: £16.44 per hour (£18.42 including holiday)

Start Date: ASAP

About the Role

A busy Higher Education provider is seeking a proactive and well organised Admissions Officer to support their admissions function on a fulltime, onsite basis in Fitzrovia. This role is ideal for someone who enjoys delivering excellent customer service, working with data, and ensuring applicants have a smooth and positive experience throughout the admissions process. 

You will be responsible for the accurate and efficient processing of applications across a range of undergraduate and postgraduate programmes. The role involves liaising with internal teams and external bodies, supporting compliance-related processes, and contributing to improvements in systems and procedures. 

Key Responsibilities 

• Manage the end-to-end administration of student applications 
• Provide clear advice and guidance on admissions procedures and entry requirements 
• Assess applicant qualifications, eligibility and fee status 
• Support international admissions processes, including compliance checks 
• Collaborate with recruitment and outreach teams to support conversion activity 
• Produce and analyse application-related reports and data 
• Supervise junior admissions staff and identify training needs 
• Represent the institution at open days, fairs and other recruitment events 

What We're Looking For 

Essential: 

• Educated to degree level or equivalent 
• Understanding of Higher Education admissions processes 
• Knowledge of UCAS and/or UKVI procedures 
• Excellent communication, organisation and customer service skills 
• Ability to work independently and manage competing deadlines 
• Confident using Microsoft Office 
• Strong attention to detail and ability to interpret data 

Desirable: 

• Knowledge of legislation affecting international and EU applicants 
• Previous supervisory experience 

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. 

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. 

Grade: NJC Point 31 - £41,771 per annum
Hours: 37.5 hrs per week (excluding breaks)
Days: To be worked over 5 days (core hours are worked between 8am and 6pm Monday to Friday)
Contract: 12 months Fixed Term contract (with option to extend), subject to funding and the successful completion of a 6-month probationary period
Responsible to: Director of Delivery
Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN

We are seeking to recruit to a brand-new post and are looking for an experienced and passionate full‑time Programme Manager (Live Well) to lead the delivery of our VCSE‑led Live Well infrastructure in Salford. 

In this role, you will support organisations across Salford to develop high‑quality Live Well Centres and Spaces, ensuring strong partnerships are built and delivery partners are managed in a clear, transparent and collaborative way. A key part of the role will be ensuring that all delivery aligns with the expectations set out in the GM Live Well Hallmarks. You will also be responsible for ensuring the programme’s impact is clearly demonstrated through robust monitoring, high‑quality data collection and meaningful insight.

Greater Manchester Live Well is a broad cross‑system partnership with particularly strong involvement from GMCA, NHS Greater Manchester and the VCSE sector. 

Launched in 2021, it is a core Mayoral commitment and embedded in the Greater Manchester Strategy (2025–2035). The vision is that by 2030, residents will benefit from a connected, preventative and equitable system of support, delivered through:

• A network of integrated Live Well centres and spaces in every locality
• A universal “no wrong door” approach
• Recognition that the VCSE sector has a key role to play (with dedicated VCSE funding)
• Consistent and connected support offers
• A neighbourhood‑based Social Model of Health
• A preventative system built on trust, early help and coordinated support

Salford CVS is the lead VCSE sector partner and accountable body for the Live Well implementation fund in Salford, working with public sector partners to strengthen community wellbeing and ensure accessible, high‑quality support for our city’s residents.

As Programme Manager, you will lead a VCSE‑driven programme that is transforming how residents access help and support in Salford. You will maintain a clear overview of programme developments, partners and activities, acting as a key source of knowledge for Live Well locally. You will share information proactively, strengthen connections across the system and bring partners together to maximise the programme’s impact. 

Your work will also span all of Salford CVS’s full Live Well portfolio, including the Economic Activity Trailblazer delivered via the VCSE Elevate Salford partnership, the WorkWell offer through Wellbeing Matters (VCSE-led social prescribing), and any additional Live Well activity that Salford CVS leads or contributes to in the future. This will include our work with our 10GM partners on a large-scale GM National Lottery funded VCSE-led programme called Live Well – Places of Hope and Connection, which you will programme manage here in Salford.

To apply

Please complete our online application form via the ‘Apply’ button.

If you would like to know more about the role, or would prefer a paper copy of the application form, please email our recruitment team.

Closing Date: 12 noon, Monday 16th February 2026
Interview Date: Monday 2nd March 2026

Overview

Figurative is an independent charity dedicated to impact, investment and innovation in the cultural and creative sector. We bring together deep expertise through Arts & Culture Finance (formerly part of Nesta) and New Philanthropy for Arts & Culture to unlock new and innovative ways of funding and supporting the UK’s arts ecosystem.

Figurative manages three investment portfolios that have supported over 60 organisations and raised more than £30 million in investment capital over the last decade.

We believe arts and culture have the power to transform lives and communities. Our mission is to ensure cultural and creative organisations can thrive, test bold ideas, and build sustainable futures.

The Role

The Impact Assistant is a new role at Figurative that will primarily support work on the Arts & Culture Impact Fund (“ACIF”), an £18m social investment fund which seeks to enable enterprising arts, culture and heritage organisations to fulfil their missions through the use of flexible and risk-tolerant finance. The Impact Assistant will also contribute to Figurative’s emerging advisory work, providing impact development support to the creative and cultural sector.

Key Responsibilities

The demands of this role will be both fund (ACIF) specific and general to Figurative. You will play an important role in assessing and understanding the social impact enabled through ACIF. In particular, this includes:

• Providing administrative support in the monitoring of impact delivery and reporting requirements across a portfolio of investments to ensure requirements are met in a timely manner
• Working closely with Figurative’s Impact Lead and wider Investment team to develop new investment proposals to the ACIF investment committee
• Contributing to assessments of the expected impact of each investment proposal as part of the social impact due diligence process
• Supporting Figurative’s Impact Lead in the capacity development work of ACIF applicants and investees through a combination of desk research, face-to-face conversations and workshop facilitation to produce social impact related out outputs, including:
  • Evidence base summaries for a given intervention
  • Theories of change
  • Monitoring and Evaluation Frameworks Framework for M&E
  • Development Plans outlining output, outcome, and impact management aims & KPIs
• Supporting on the collection, analysis and reporting of social impact data on fund performance for Figurative’s internal and external stakeholders

The general Figurative duties will include:

• Supporting in the undertaking of advisory work for organisations operating in the creative and cultural sector to improve impact measurement and management practice
• Collaborating on the development of internal processes to ensure the efficient and effective management of impact and investment data
• Sharing learning with the wider arts & cultural sector around social impact evidence and best practice M&E approaches from the Figurative portfolio
• Supporting the wider Figurative team on matters relating to social impact across all its funds The Person

The Person

The role requires a self-starting and curious individual, with enthusiasm and commitment to growing social impact through arts, culture, heritage and social enterprise more broadly. Specifically, with the following:

Experience

• Practical experience supporting the delivery of projects or programmes, including the co-ordination of timelines, meetings and actions
• Experience in maintaining trackers or workplans across multiple workstreams
• Exposure to data collection, cleansing and analysis through different methods, such as evaluation scales, surveys or interviews
• Desirable: Experience facilitating workshops and group discussions, particularly relating to social impact to develop and embed monitoring, evaluation and learning approaches
• Desirable: professional or lived experience of the transformative social impact of arts & culture
• Desirable: experience of working with arts & cultural sector organisations
• Desirable: experience of social impact investing, in any capacity

Knowledge

• Sound knowledge of social impact related concepts, including monitoring and evaluation and theory of change
• An understanding of the opportunities and limitations of social impact monitoring and evaluation, particularly in the arts
• Desirable: networks in the social impact and/or arts and culture sector

Skills

• Ability to prioritise tasks across multiple projects or workstreams, tracking progress against outputs, outcomes and deadlines
• Quantitative and/or qualitative analysis skills
• Internal and external stakeholder co-ordination skills, including diary management, scheduling meetings, document management and action logging
• Critical thinking skills, to support analysis, interrogation, and development of organisational theories of change
• Ability to self-motivate, prioritise within a complex workload, and deliver work to tight deadlines
• Clear and cogent writing, to a wide and diverse range of audiences
• Strong verbal communication skills, including the ability to explain complex issues concisely and compellingly to a wide range of audiences

Attitude

• Collaborative team-player, proactively engaging colleagues in dealing with complex challenges
• Curious and open minded critical-thinker, comfortable in providing constructive challenge
• Well organised and conscientious, able to deliver work in a timely and thoughtful manner
• Personable and supportive, willing to help internal and external colleagues to achieve their goals

What We Offer

• Salary: £30,000 FTE depending on experience
• Location: Hybrid working arrangement based at Somerset House in central London, with flexibility and some travel within the UK
• Hours: 4 days/week (0.8 FTE)
• Reports to: Impact Lead
• Benefits:
  • 25 days annual leave + bank holidays + ability to buy additional holiday(pro rata for part time employees)       
  • Pension (Employer Contribution 8% + a further 4% where the employee contributes 4%)
  • Life Assurance 
  • Post probation - Private health and dental insurance

Making an Application

To apply for this role, please submit your application (CV and covering letter) before midnight Sunday 22nd February 2026.

Please note that we actively screen for AI-generated applications. We are looking for authentic, personal responses that reflect your own experiences and motivations.

First interviews will be held virtually on Thursday 5th March 2026.

Second interviews will be held in person in our London offices on Thursday 12th March 2026.

We welcome applications from people of all backgrounds and particularly encourage those who are underrepresented in the investment sector to apply.

I look forward to hearing from you

Nick Wilsdon

Impact Lead

This is an exciting opportunity to support the work of a small psychotherapy and mental health charity 

Working alongside our office administrator and houses coordinator, you will support the Chair and Treasurer to ensure the smooth running of the finances of the organization.

This is a permanent role for the equivalent of one day a week (8 hours) hybrid working. You will be based in our office in Hampstead, London one afternoon a week (day can be negotiated), and the other hours will be worked when needed. Please state in your application which days you are able to work.

Salary is £40,000 WTE, plus paid annual leave and pension contribution.

You will also be eligible for free places on the Philadelphia Association study programme courses.

Start date: as soon as possible. You will receive handover from the current finance coordinator, who will remain in post until you can start. 

Closing date for applications: 20th February 2026 (we reserve the right to close the advert earlier than advertised if sufficient applications have been received.)

Interview date is likely to be Saturday 28th February 2026. Please let us know if there are dates you cannot attend.

We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.

About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.

About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change

Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.

This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.

Closing date: Wednesday 11th February 2026

In the decade to 2030 we aim for 30% of Suffolk to be connected and well looked after for nature, and for 1 in 4 people in Suffolk to be actively helping to make that happen. This role helps build the supporter power to get us there by delivering an excellent membership experience & ensuring our members feel valued, informed and connected to the work of Suffolk Wildlife Trust.

The post holder will take responsibility for the efficient day-to-day administration of the Trust’s membership schemes, using the Charity CRM database to maintain accurate contact & financial records in line with GDPR. This includes processing new, renewing and lapsed memberships, handling payments ( Direct Debits, PayPal & Gift Aid) and providing consistently high-quality communication with members through enquiries, welcome packs, renewal reminders and supporter care.

You’ll also support member growth and retention by helping deliver key supporter journey communications, thanking activity and retention projects, and by liaising with external partners such as the membership recruitment agency. Alongside this, you’ll help co-ordinate membership resources such as welcome packs, leaflets and magazine mail-outs (working with the volunteer delivery network), and contribute to continuous improvement in data quality, reporting and processes to strengthen our systems and supporter relationships.

To succeed in this role, you’ll be committed to Suffolk Wildlife Trust’s mission and bring a proactive, ‘can-do’ approach. You’ll have experience in an administrative, office or customer service role, with strong organisation, attention to detail and a methodical approach to maintaining accurate records.

You’ll be confident using Microsoft 365 and databases/systems with an understanding of GDPR and data protection. You’ll communicate professionally and warmly by phone and in writing, handling confidential information and difficult conversations with sensitivity. Willingness to learn Direct Debits, Gift Aid and charity income processes is essential; charity/membership sector experience is desirable.

This is a maternity cover role to cover a period of maternity leave (up to one year) working 22.5 hours per week over three days (office hours are Monday to Friday from 9:00am to 5:00pm) based at Brooke House in Ashbocking. There may be opportunity for the role to become a permanent contract. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary is £14,398.80 per annum pro-rata (FTE £23,998.00).

To apply for this opportunity, please submit an application via our website by 9:00am on Tuesday 17 February 2026. The application process will include uploading a CV and optional cover letter. The interviews are planned for Monday 23 February 2026 at Brooke House. 

Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.

Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.

Travel and Logistics Administrative Assistant (Part-Time)

International Children's Charity

Goodman Masson are delighted to be exclusively partnering with an international children's charity who are looking for an experienced Travel and Logistics Administrative Assistant to join their team on a part-time, 6-month contract, with the possibility of extension. This role is ideal for someone who enjoys coordinating complex international travel and supporting impactful global work.

Role Details

• Location: Blackfriars, London

• Working pattern: 3 days per week

• Hybrid working: 1 day per week in the office

• Contract length: 6 months (with potential to extend)

• Rate: £150 per day (via umbrella company)

The Role

You will provide end-to-end travel and logistics support across busy programmes and advocacy teams, coordinating international travel for conferences, meetings and workshops. Travel will support activity in Kenya, Colomboa, the US, Moldova and Ukraine, with all arrangements managed from the UK.

You'll work with colleagues and senior stakeholders at multiple levels, ensuring smooth travel experiences and acting as a key point of contact for all travel-related queries.

Key Responsibilities

• Booking international and domestic flights, accommodation, taxis and ground transport

• Drafting VISA invitation letters and supporting VISA application processes

• Coordinating complex travel itineraries for multiple stakeholders

• Providing wider logistical support, including meeting scheduling and sourcing language interpretation services

• Supporting visiting international colleagues and beneficiaries where required

About You

• Proven experience in international travel and logistics coordination, ideally within an NGO or international organisation

• Experience supporting VISA processes and international stakeholders

• Highly organised, detail-oriented and comfortable managing multiple priorities

• Clear communicator with a proactive and flexible approach

This is a great opportunity to play a key support role within a respected international children's

Job Title: Head of Finance and Infrastructure

Location: St. Edmunds Office, York. YO10 4UX, Flexible hybrid office and home working available.

Department: Executive

Type (full time/part-time): Full time

Reports to:  Chief Executive Officer

Perm/FTC: Permanent

Organisation Overview:

We are Age UK York, a local independent charity which exists to support the older people of York and those around them. For over 50 years our team of staff, volunteers and supporters have helped us to offer a wide range of services providing vital and trusted support so often when it is needed most.

Our vital work is needed today as much as ever and we ever welcome people to join our team as together we realise our shared mission of making a positive difference to the lives of the older people of York.

Job Summary:

Age UK York is offering an exciting opportunity to join our fantastic team and support our vital work here in York.

We are looking to find for our new Head of Finance and Infrastructure role and someone who can bring their experience, expertise and passion to support our local York charity, our team and those we are here to help each and every day.

You will manage our brilliant team across our Finance and Infrastructure team with a focus on strong financial management together with those underpinning arrangement on which our work is build from ICT, Health and Safety and how we harness data and insight. With both internal and external focus the role will lead on our financial management and helping our organisation to make every penny entrusted to us count as we develop, manage and realise our financial goals and the difference the enable Age UK York to make in supporting older people and those around them across York.

You will provide leadership across our organisation as a member of our Senior Leadership Team and work closely with our Board of Trustees.

The opportunity offers an excellent benefits package and not only take forward the strong legacy from our current team though bring your own identity, ideas and strengths to the fore in our collective efforts to be there tomorrow and beyond.

. Our Head of Finance and Infrastructure will play a pivotal and valued role in working across our organisation and with our wonderful support function team in enabling the effective foundations of all we do and driving forward our shared goals and our commitments into the future.

Key Responsibilities:

We are looking for an experienced financial manager with a keen eye for detail and drive for high performance, continuous improvement and team work. With an ambition and drive to make a telling contribution and strengthen our charity and the difference we can together make in supporting older people  and communities.

We recognise that whilst our role has a financial management focus there is a broader-ranging role, and you may not have experienced all aspects of it before, but if you have:

· Experience and success in leading financial management for an organisation

· Managed a team providing support, motivation and nurturing talent and opportunity

· Experience in providing leadership within an organisation and an eye for detail in strengthening working practices.

· A track record of building and maintained successful partnerships;

· Experience in leading teams in successfully delivering finance and support functions

· The ability to readily transfer your existing experiences and skills to a new challenge;

· Understanding of your strengths and areas for continuing development and proactively build your knowledge and skills

We would love to hear from you.

We’re looking for someone who:

· Demonstrates strong leadership and people management skills, with experience of leading cross function teams.

· Is successful in providing financial management for an organisation and effective in collaborating and supporting non-financial colleagues in our shared financial goals and successful practice.

· Demonstrates wider leadership qualities including contributing to overarching organisational strategic priorities.

· Skilled, including an excellent communicator, in building and maintaining successful relationships across internal teams and external partnership as an ambassador for our organisation

· Able, and experienced, in delivering in meeting outcomes and targets whilst supporting a performance and continuous improvement organisational approach.

· Highly organised, adaptable, and comfortable working in a fast-paced, dynamic environment;

· Strong attention to detail and inquisitiveness qualities, and able to apply and be energised to meet organisational challenges and opportunities in continually strengthening our organisation to help us realise our vision, mission and priorities.

Qualifications, Skills and Experience:

· Ability to prepare, manage, monitor and report on budgets.

· Previous experience in one or more, management or financial accounting roles delivering day to day finance functions.

· Experience of line management and support, motivation and development to colleagues and collective team.

· Experience of supporting the development and delivery of high quality services through financial management and support to operational colleagues.

· Effective understanding of financial statistics and accounting principles.

· Strong interpersonal, communication and presentation skills. Including interpreting and communicating financial information to non-finance function colleagues; a facilitative and accessible approach; ability to manage remote communications and diplomacy and conflict resolution skills.

· Passion and commitment to work within a not for profit organisation and support a team approach in working to help others.

· Decision making – ability to make decisions based on an analysis of data and insights, including financial, performance and needs based data.

Salary and Benefits:

· £39,527 (FTE) per year

· A genuinely friendly and supportive environment

· Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.

· Birthday day off

· Enhanced sick pay after 6 months of service

· Flexible work schedule 

· Potential for funding towards professional qualifications 

· Employee discounts

· Free eye test 

· Free flu jab 

• Free DBS (Disclosure and Barring Service)

Application Deadline: Monday 23 February at 10am

Interviews:

Should your application be successful, you will be invited to a first stage interview on Thursday 5 or Friday 6 March. Final interviews are planned to take place during the week commencing 16 March 2026. Thank you and good luck.

Equal Opportunity Employer: We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Established in 1997, Jigsaw4u provide a range of services for children, young people and families experiencing complex social and emotional difficulties in SW London.

Jigsaw4u is a rewarding place to work with a supportive team environment.  Working for us offers the chance to make a real difference to the lives of children, young people and families.

We are seeking a proactive HR Operations Manager to join our Management Team.  This key role oversees HR and operational management, ensuring that our people, systems and processes support high-quality, impactful services.   

Jigsaw4u’s HR Operations Manager will oversee the day-to-day HR and operational management functions, supporting staff wellbeing, organisational development, compliance and high-quality service delivery.  This role is ideal for someone who thrives in a values-driven environment and is passionate about helping a charity maximise its positive impact on local communities.

Please refer to the Job Description and Person Specification attached for full details.

Applications will be reviewed on a rolling basis, and interviews may take place before the closing date.  We therefore encourage early applications, as the vacancy may close prior to the advertised deadline