Administration support jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
We are recruiting two Policy and Public Affairs Officers to join our Policy and Influencing team at Blood Cancer UK. One role will be based in London and focus on policy and public affairs activity across England and Wales, while the other will be based in Edinburgh and lead our work in Scotland and Northern Ireland. Both roles will play a vital part in ensuring that the voices of people affected by blood cancer are heard by decision-makers and that evidence-based solutions influence governments, health systems and policymakers across the UK.
Working as part of a collaborative UK-wide team, you will develop evidence-based policy positions, build and maintain relationships with parliamentarians, government officials and health stakeholders, and produce high-quality briefings and consultation responses. You will also represent Blood Cancer UK at meetings, events and stakeholder forums, helping to influence policy and drive meaningful change for people affected by blood cancer.
This role will require regular travel within your respective nations (England and Wales or Scotland and Northern Ireland) to attend meetings, events and stakeholder engagement activities. In addition, there will be occasional travel across the UK, including to London, Cardiff, or Edinburgh, Belfast and other locations, to support cross-UK influencing activity, team meetings and organisational events.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
Expected interview dates:
England & Wales
Thursday 30 July – first stage, online
Thursday 6 August – second stage, in person in our London office
Scotland & Northern Ireland
Tuesday 11 August – first stage, online
Tuesday 18 August – second stage, in person in our Edinburgh office
Closing Date: England and Wales: 9am on Thursday 23 July 2026; Scotland & Northern Ireland: 9am on Thursday 30 July 2026.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
The General Assembly of Unitarian and Free Christian Churches (GA) is the central charity that supports its member congregations, ministers and societies in England, Scotland and Wales. Its purpose is to promote free and inquiring religion, through inclusive, free-thinking communities that draw on wisdom from all sources, without doctrine or dogma. Our congregations are autonomous and locally led; the GA is not a hierarchical leadership body, but one that supports and leads alongside our members.
As Britain’s religious culture and context has changed, so have Unitarian communities, and the GA is in a process of adapting to best meet these changing needs.
The purpose of this role
This is a new role, being the operational engine to strengthen the organisation at a time of change. Shifts in the wider Unitarian movement with patterns of innovation, rebuilding, and growth alongside congregational vulnerabilities and closures mean that the GA’s operational function must adapt.
This role would suit someone who is excited to manage governance, systems, and data as strategic enablers in a values-driven organisation, who can drive change while delivering operational excellence.
This is a role with real scope to shape how an organisation that is approaching its centenary works in the years ahead - including how good data, digital systems, and emerging tools can support a small team to make best use of its resources and build capacity for relational work.
The Operations Director will work closely with the Chief Officer, and will be a collaborative and proactive enabler to lead a transition to a future-fit organisation that can better serve its members and have a greater impact.
You don't need to be Unitarian or a person of faith to apply. We welcome candidates from all backgrounds and beliefs who are drawn to work within a values-led organisation.
What you’ll be doing
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Strategy & organisational development — Partner closely with the Chief Officer to shape strategy, translate priorities into action, and build the systems that make us resilient.
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Governance, legal & compliance — Serve as Company Secretary, stewarding our transition to CIO and ensuring we meet our legal and regulatory obligations with confidence.
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Financial oversight — Ensure financial management arrangements (including outsourced providers) deliver accurate, timely information and sound controls; work with the Honorary Treasurer and external accountants on budgeting, fund oversight and audit support, escalating risks and holding providers to account.
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Systems, data & digital — Lead our information infrastructure, oversee our CRM migration, and champion a culture of good data practice — including thoughtful use of AI where beneficial.
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People & HR — Line manage two team members and keep our HR and supplier relationships running smoothly, with care and clarity.
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Unitarian relationships — Nurture collaborative relationships with key Unitarian bodies from an operational perspective, including governance support for affiliated organisations.
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Events & communications — Take operational ownership of the Annual Meeting and ensure the infrastructure behind our communications is solid and reliable.
See the attached job description for more details.
What core skills and experience you’ll have
Essential:
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Senior operations leadership experience in a purpose-led or membership organisation, with a track record of building capacity through periods of organisational change.
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Experience leading complex organisational change and systems transformation, including the people dimensions of change.
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Experience managing contracted delivery of services by third parties
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Financial literacy sufficient to own management accounts, lead a budgeting process, and act as a critical friend to trustees on financial governance.
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Must be comfortable interrogating financial information and holding external providers to account; accountancy qualification not required
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Experience of leading the implementation or significant improvement of CRM, financial management, or other organisational systems — including managing migration risk
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Experience of people management, and good HR / employment practice
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Substantial experience of charity governance and compliance
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Solid working knowledge of UK charity law and Charity Commission requirements, including the ability to advise senior colleagues and trustees with confidence
Desirable:
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Experience of property or building management, including leases, tenancy relationships, and facilities oversight
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Experience of a CIO conversion or similar legal restructuring of a charity
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Familiarity with Salesforce or similar CRM platforms
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Experience of working in a faith, membership, or congregational context
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Company secretarial experience
Please note: We've listed essentials and desirables in good faith, but we know no one is the finished article. If you bring the right values, approach, and most of the experience, we would love to hear from you.
About the role
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JOB TITLE: Operations Director
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LOCATION: Central London (Essex Hall, WC2) and home-based hybrid. Minimum 2 days per week in the office.
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WORKING HOURS: Full-time 35 hours a week. Part-time applications (min. 4 days a week) considered.
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SALARY: £55,000 per annum
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START DATE: ASAP
Our benefits package includes
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30 days holiday, plus English bank holidays
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Workplace pension scheme (7% Employer contribution)
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Staff support budget for personal development and wellbeing
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Membership of financial wellbeing programme (Maji)
Apply for the position of Operations Director
Please submit a cover letter and CV via the link below to make an application.
In your cover letter, we would like to understand what it is that has drawn you to this role, what it is about the General Assembly’s work that resonates with you and what experience you have of implementing organisational change.
Please note: Applicants must have the right to work in the UK. We are unable to sponsor visa applications.
The deadline for applications is Wednesday 15th July 2026, 23:59 BST.
Our initial first stage interviews will take place on Wednesday 22nd July 2026. These interviews will be in person at our Head Office, Essex Hall, in Central London and we will reimburse travel expenses (standard class public transport).
Shortlisted candidates will then be invited to a final video interview taking place week commencing 27th July 2026.
Please keep these dates free and be aware that there will be a short notice period before each interview.
The interview process will include a prepared task, and you'll be given plenty of time in advance to work on it - we want to see your thinking, not test you under pressure.
If you need any reasonable adjustments to support you through the interview process, please just let us know - we're happy to help.
The client requests no contact from agencies or media sales.
Senior Health Education Officer
Salary: £35,923 FTE per annum
Letchworth Garden City/ home working (hybrid)
Full time (35 hours a week)
Permanent
Flexible working considered
Are you passionate about advancing healthcare education and making a real impact on MS care? Do you bring a proactive, can-do attitude and experience supporting programmes, projects or stakeholders? If you’re looking to take the next step in your career and want to play a key role in supporting health professionals to develop and thrive, we’d love to hear from you.
Join our friendly team
We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally, you will bring experience in project and event coordination, alongside strong data, reporting and organisational skills gained within the health, education or charity sectors, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
Senior Health Education Officer: This is an exciting and varied senior role where you will support the coordination and delivery of a range of education programmes and projects for health and social care professionals. Working closely with other members of the Education team, you will organise events, training and meetings, build relationships with healthcare professionals and external stakeholders, and contribute to the delivery and continuous improvement of high-quality learning that enhances MS care.
What we can offer
· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 20 July 2026 at 9am
First Interviews: 30 July 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life.
Please see the 'Work with us’ pack for more information.
About the role
We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.
This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.
Key Information
- Salary: from £43,000 depending on experience
- Full-Time, One Year Fixed Term Contract
- Annual leave: 28 days annual leave (including Christmas gift days) plus bank holidays
- Closing Date: Friday 24th July (We interview on a rolling basis and will close the role early if we find the right candidate)
For more information please read through our Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
- A practising Christian, passionate about Spear's values and mission, with a desire to engage and inspire corporate partners to support young people facing barriers to employment into sustainable work.
- Significant senior-level experience in corporate fundraising, corporate social responsibility, business development or strategic partnerships.
- Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable.
- An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space.
- Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience.
- Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines.
- Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures.
- Line Management experience desirable but not essential.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Programme Officer
Ready to turn insight into action and create lasting global impact? Apply now and be part of a movement working to end homelessness.
Locations: London
Salary: £40,000 per annum
Closing Date: 09 July, 2026
Employment Type: Permanent
Hours: 37.5 per week
About the Role
Help drive a global movement to end homelessness. As a Programme Officer, you’ll play a key role in expanding the international 13 Houses Campaign—working across countries, cultures, and communities to develop impactful housing initiatives and strengthen global advocacy. You’ll support project design and delivery, carry out due diligence and monitoring, and help bring compelling stories to life through high-quality content and communications that influence change.
This role is ideal for someone with experience in project management and advocacy, who thrives in a collaborative, fast-paced environment. You’ll bring strong analytical skills, attention to detail, and the ability to manage multiple priorities—from supporting funding applications and reporting, to delivering events and engaging stakeholders worldwide. Confident communication, relationship-building, and storytelling skills are essential, alongside a commitment to values-led, inclusive work that respects diverse perspectives.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Key Deliverables
• Lead the delivery of FHA’s advocacy strategy and support Vincentian Family members to develop and strengthen their advocacy capacity.
• Reach out to and communicate with branches of the Vincentian Family across the globe to support the expansion of the 13 Houses Campaign.
• Provide application support to potential 13 Houses projects, carry out due diligence, manage monitoring and evaluation.
• Identify compelling stories and produce high-quality written content for our bulletins, website articles, and other publications.
• Assist with the planning, administration and delivery of international conferences and webinars.
What we are looking for from you – Person Specification
When completing your application form please address all the points set out below.
Core skills and attributes
Essential
• Two years of experience in project management and advocacy.
• An interest in maintaining or developing a career in global homelessness.
• An understanding of, commitment to and willingness to advocate for Vincentian values and the Depaul Group.
• Capacity for team work as well as independently.
• Proficient in other languages (written and verbal), preferably in French, Spanish or Portuguese.
• Experience of working successfully with operations teams to prepare funding bids, applications and reports for projects.
• Understanding of measuring outcomes and impact of projects and programmes.
• Great attention to detail including proof reading skills.
• Excellent interpersonal skills and ability to build relationships internally and externally, being confident working with a diverse range of cultures and languages.
• Experience designing, implementing and delivery advocacy strategies.
• Ability to interpret and analyse numerical and statistical data including financial monitoring.
• Experience of providing reports and presenting information to multiple stakeholders.
• Strong writing and storytelling skills.
• Experience in content creation or a related field is preferred.
• Understanding of social media platforms.
• Understanding of due diligence in the context of grant applications.
• Highly computer literate and skilled with Word, PowerPoint, Outlook and Excel.
• Excellent administrative skills.
• Excellent time management skills with the ability to multitask and prioritise independently.
• Ability to work under pressure, taking initiative to ensure timely and effective achievement of core work objectives.
• Excellent communication skills in spoken and written English.
• Flexible and willing to work outside normal working hours when required.
• Able to undertake international travel (3-4 weeks a year).
• A respect for staff and clients within the organisation and external partners.
• Commitment to working within an environment that promotes Equal Opportunities and has regard for the Health and Safety of others.
Desirable
• Experience working or volunteering in an international network.
• Technical skills to run events.
• Knowledge of homelessness.
• Volunteering experience.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul International (DPI) is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to provide friendly and professional support to fundraisers and supporters?
- Do you have experience in supporting events or community activities?
- Do you live in either Scotland, North East England, North West England or the East Midlands?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient and Collaborative.
Brief role description
The Key Account Manager will drive employer engagement across the Technology and Manufacturing Sectors.
In this role you will build and develop strategic relationships with employers to create high-quality career opportunities for the Armed Forces community, including Service Leavers, Veterans, Reservists and their families. You will play a key part in connecting talented individuals with forward-thinking organisations while shaping sector-specific pathways aligned to future workforce needs.
You will shape and deliver an insight-led employer engagement approach that reflects sector needs, creating meaningful opportunities across a range of roles while building strong talent pipelines. The role will also involve targeted campaigns and representing the organisation through high-quality events and engagement activities that connect employers with the Armed Forces community.
Who we are looking for
To be successful in this role you will need to have extensive experience in business development and networking and have a comprehensive understanding of recruitment and selection.
You will need to be a motivated self-starter, with an ability to deliver output against demanding schedules. You will also need to have strong presentation and administrative skills and excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders.
The ideal candidate will be able to demonstrate empathy and an understanding of the Armed Forces community, including the unique challenges and strengths related to their employability. They will also have experience in marketing and public relations and be resilient, adaptable and capable of managing the demands of the role with a proactive approach.
Although this is a home-based role, you should be based within a reasonable commuting distance to London to attend key meetings, networking events and employer engagements as required.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Sunday, 19 July 2026.
Got questions about the role? Get in touch with the People Team at the Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Hackney Empire is looking for a new Deputy Technical Manager.
The new role of Deputy Technical Manager will play a critical operational and leadership role within our busy 1,250-seat theatre and additional rehearsal and event spaces. Supporting the Technical Manager, you will lead and motivate a committed technical team to ensure the flawless execution of large-scale transfers, touring musical theatre, dance, opera, comedy and live music shows; supporting produced work and public-facing activity from our Creative Futures programme.
This is a balanced, hands-on and production-focused role. It requires combining administrative and logistical preparation - such as advancing technical riders, developing costings and estimates and preparing staff rotas - with leadership and delivery of high-level stagecraft management during intensive fit-ups, show operations and rapid get-outs.
The client requests no contact from agencies or media sales.
Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.
We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.
About the role
This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.
You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.
Key responsibilities
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Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact
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Provide accurate information on issues affecting older people including benefits, housing, care, health and local services
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Carry out structured triage to identify needs, priorities and risks
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Manage expectations clearly and sensitively
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Identify safeguarding concerns and follow organisational procedures
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Make timely referrals to internal services and external partners
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Maintain clear professional boundaries while offering a warm, person-centred response
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Record all contacts accurately and promptly on the organisation’s CRM system
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Maintain clear, concise and professional case notes
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Ensure confidentiality, consent and data protection requirements are met
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Work closely with advisers, service coordinators and partner agencies
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Take part in team meetings, supervision and training
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Keep knowledge up to date on welfare benefits, services and local provision
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Promote Age UK Bromley & Greenwich services positively and professionally
About you
Essential
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Experience in frontline information, advice, triage or high-volume customer contact work
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Confidence handling calls from people who may be distressed, anxious or frustrated
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Strong listening and questioning skills
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Ability to assess urgency and risk and take appropriate action
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Clear verbal and written communication skills
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Experience using a CRM or case management system
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Good general IT skills including email and Microsoft applications
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Understanding of confidentiality, safeguarding and professional boundaries
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Awareness of issues affecting older people and carers
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Commitment to equality, diversity and inclusion
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Empathy, patience and a non-judgemental approach
Desirable
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Experience in the voluntary sector or health and social care
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Knowledge of welfare benefits, housing or adult social care
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Experience of face-to-face advice or reception-based work
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Knowledge of local services in Bromley or Greenwich
What we offer
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27 days annual leave plus bank holidays (pro rata), including two days over Christmas
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Pension scheme with 5% employee and 3% employer contributions
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Employee Assistance Programme offering 24/7 support
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Supportive team environment with training and development opportunities
If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Programme Officer
Reports to: UK Programme Coordinator
Contract: Permanent, full-time role (40 hours per week)
Location: Remote, North UK-based, with occasional travel within the UK
Annual salary: £28,000 per annum
Introduction
THINK EQUAL is a global education initiative with a mission to ensure that Social and Emotional Learning (SEL) becomes a mandatory subject for all children in early years settings globally. SEL is the process through which knowledge, attitudes, values and skills such as emotional intelligence, empathy, self-awareness, self-regulation, social awareness, relationship skills and responsible decision making are developed.
SEL helps young people to:
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build and maintain psychological resources;
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know themselves and their emotions and to engage in positive relationships;
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make good decisions, behave ethically and responsibly;
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learn self-regulation and avoid negative behaviours;
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undo gender stereotypes and be gender equal;
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have self-worth, confidence and the right to voice and agency; and
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transition into ambitious and empowered young adults.
To support educators and governments to achieve this mission, THINK EQUAL has developed a global SEL Programme for 3-6 years-olds. The Programme is constructed around narrative children’s books, lesson plans and teaching resources which provide the concrete tools educators need to teach SEL in a low-cost and adaptable format.
The THINK EQUAL Programme has a global presence across six continents and has undergone three RCT trials in contexts as varied as Colombia, Botswana and Australia. There is a growing demand from other countries for the THINK EQUAL Programme and the organisation is now strengthening its team to be able to respond to this demand.
Purpose of the Role
Working at the forefront of Think Equal’s mission to bring the ‘missing subject’ to the hearts and minds of children in the UK, the role of the UK Programmes Officer primary focus would be to ensure the successful delivery of the Think Equal programme across early years classrooms in the UK. Working within the dynamic Global Programmes team alongside dedicated UK-focused colleagues, this role is highly motivating, and requires great organisation and communication skills as well as an enthusiastic, solution-focused attitude. This may include providing support to the Business Development team regarding potential expansion of the programme into new areas.
Responsibilities
Programme support
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Support and coordinate the delivery of the Think Equal programme across UK projects. This includes:
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Plan and deliver information sessions, training sessions, launch events and other activities engaging Think Equal practitioners, both online and in person.
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Enrol new practitioners into the Think Equal training platform as they sign up to the programme.
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Provide general administrative and research support to the Programmes Coordinator and other staff, representing the organisation as the first point of contact and responding to queries in a timely and professional manner.
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Process individual orders from schools and manage shipping requests on behalf of the staff team.
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Support and communicate with TE classroom teachers and other key stakeholders - including nursery workers, primary teachers, primary heads and local authorities - to ensure fidelity and a high quality of implementation.
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Check and regularly update stock levels, liaising with relevant stakeholders, and order new stock as required with prior confirmation from the Line Manager.
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Effectively and efficiently update, report and analyse relevant data relating to projects.
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Plan and lead focus groups with participating practitioners.
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Arrange and attend occasional on-site visits to participating schools, reviewing fidelity to the Think Equal model and programme impact.
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Collect and manage feedback from participating schools and settings, contributing to Think Equal marketing while adhering to data-sharing laws.
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Work with the UK Team to proactively identify and resolve operational challenges. Evaluate operational systems and suggest solutions to enhance process efficiency and effectiveness
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Other duties
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Liaising with the Business Development team regarding potential expansion of Think Equal in the UK.
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Supporting the UK Programme Coordinator with the relationships with Local Authorities to further expand the Think Equal programme either within the area or beyond.
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Undertake research-based tasks relating to UK programme growth, funding opportunities or project development.
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Undertake any other reasonable initiative and or activity as required to support other members of the team.
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Participate in occasional in-person UK team meetings.
Person Specification
Experience
Essential:
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Experience working in or with the UK education sector, ideally early years’ classrooms
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Experience of planning and/delivering workshops or presentations.
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Experience working to deadlines, establishing priorities in a multi-layered workload.
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Experience in administration and data management.
Desirable:
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Experience working with the Think Equal programme.
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Experience working for or with a Local Authority.
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Experience of Project/Programme coordination.
Qualifications and skills
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Training competency.
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Proficient technology skills, including a strong ability to use Microsoft (including Excel, PowerPoint and Word), as well as Google suite and Canva
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Strong interpersonal and communication skills - able to interact with different audiences and all levels of people
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Excellent verbal and written communication skills.
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Ability to establish and maintain constructive professional relationships and perform effectively as a member of a team.
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Excellent time management skills with the ability to prioritise work and meet tight deadlines.
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Aptitude for supporting the design of communications materials using programmes such as Canva and Google Slides. (Desirable)
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Ability to manage efficient administrative systems and proactively suggest improvements to unblock issues and improve processes.
Knowledge and understanding
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An understanding of the Think Equal Classroom Programme, UK education sector, including systems and frameworks in place to support staff and ensure effective learning outcomes
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Exhibit passion and excitement about the mission of the work and have a can-do attitude
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Works with independent flair, using strong initiative alongside honouring the core values of the organisation
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Working collaboratively within a growing organisation
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Understanding and practice of the values of inclusivity, equality and diversity
Other
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Eligible to work in the UK and based in the North of UK.
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Willingness to work flexibly to accommodate occasional duties outside of working hours (time can be reclaimed in lieu)
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In possession of, or able to secure, an enhanced DBS check
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Support the vision, values and objectives of the organisation
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Undertake training as necessary in line with the development of the post
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Willingness to travel across the UK to deliver training and attend relevant programme activities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Officer - Music Charity
Are you an organised, proactive individual who enjoys bringing structure, efficiency and support to a growing organisation?
Our client is a music focused charity, headed by a leading UK music figure and they are looking for an Operations Officer to join a small, passionate team working towards a meaningful mission: helping ensure every child has access to music and creative opportunities.
This is a varied and rewarding role that would suit someone who enjoys balancing administration, organisation, governance support and digital systems. No two days are quite the same. You might spend one morning coordinating a Board meeting and preparing papers, then move on to improving internal processes, supporting communications activity or helping keep key organisational records up to date.
What You'll Be Doing
Governance & Executive Support
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Coordinating Board and Committee meetings, including agendas, papers and minute taking.
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Supporting the CEO and leadership team with diary management and scheduling.
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Maintaining organised and compliant filing systems in line with GDPR and charity requirements.
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Managing approval processes and ensuring accurate records are maintained.
Operations & Administration
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Maintaining and improving digital filing systems and internal processes.
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Keeping databases and contact records accurate and up to date.
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Managing the general inbox, post and office supplies.
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Supporting the smooth day-to-day running of the organisation.
Finance & Reporting
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Maintaining accurate financial records, receipts and approval documentation.
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Supporting budget tracking and preparing reports for senior leadership and the Board.
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Identifying opportunities to improve efficiency and support good financial management.
Digital & Communications Support
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Providing occasional support to digital and social media activity, including scheduling content and coordinating assets.
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Maintaining approved image, video and permissions records.
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Supporting content approval processes to ensure communications are accurate and compliant.
About You
We're looking for someone who is:
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Experienced in administration, operations or office coordination.
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Comfortable using Microsoft 365, including Word, Excel and Teams.
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Highly organised with excellent attention to detail.
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A confident communicator with strong written English.
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Naturally proactive and enjoys finding ways to improve systems and processes.
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Interested in digital platforms and comfortable supporting social media activity when needed.
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Passionate about making a positive difference for young people and communities.
Experience within the charity sector would be beneficial but is not essential.
Why Join?
This is an opportunity to become part of a growing organisation where your contribution will have a genuine impact. You'll work closely with senior leadership, help shape efficient ways of working, and play an important role in supporting a charity that is passionate about widening access to music for children and young people across the UK.
For someone who believes in the power of music to inspire, connect and transform lives, this role offers the chance to combine strong operational skills with meaningful, purpose-driven work.
If you're looking for a varied role within a friendly, ambitious team that is helping create more opportunities for young people through music, we'd love to hear from you.
London | £28000 - £30,000 DOE
Hybrid Working: Tuesday-Thursday in the office, Monday & Friday from home
Core Hours: 10am-6pm
CHOOSE LIFE GROUP LTD Creative Recruitment Powered by Human Connection.
Money Advice Referral Tool Coordinator - Job Description
Resolve Poverty works locally to end poverty nationally through a range of strategic and policy, knowledge development and practical delivery activities. We are a growing organisation working in multiple localities across the country, often partnering with local councils and other public bodies and working with them and their VCFSE sector partners.
Our Money Advice Referral Tool (MART) currently operates in eight local authority areas. This will increase over the next year, with new localities coming on stream. The MART provides professionals and volunteers in non-money advice roles with the ability to understand and to effectively support people experiencing or at risk of financial hardship to access relevant money related support services. The MART is built upon the idea that the best way to support someone experiencing poverty is to maximise their income and to address any debts they may have. It also recognises that professionals and volunteers in non-money advice roles often encounter people with money worries and can act as a conduit for people to access the support they need. As such, the tools are used by people in a range of settings, including schools, health centres and local charities and community groups.
As the programme grows, we are recruiting to a new MART Coordinator role. This is an exciting role that will give someone an opportunity to develop networking, coordination and organisational skills. You will be passionate about tackling poverty and building effective partnerships.
Particulars:
Location: A combination of home based and working at Resolve Poverty’s office in St Thomas Centre, Ardwick Green North, Manchester M12 6FZ at least two days per week, with an expectation of travel to multiple localities across the North West.
Contract: Full-time.
Length of contract: 12 months with likelihood of extension beyond this period.
Probationary period: 4 months.
Purpose: To maintain existing MARTs and to work on the development of new MARTs.
Salary: £29,500 to £32,500 dependent on experience.
Hours per week: 35 hours.
Paid annual leave entitlement: 25 days excluding bank holidays.
Line manager: Programme Officer with dotted line management to the Marketing and Partnerships Manager.
Key responsibilities:
Administrative:
Support the maintenance of existing Money Advice Referral Tools (MARTs), working closely with the Programme Officer
Organise and oversee a programme of regular working group meetings
Maintain a record of MART engagement, tracking data and communication activities.
Delivery:
Design and deliver new MARTs, working closely with the Programme Officer and external partners
Ensure MARTs are kept up to date and resolve any accessibility issues as required
Ensure use of the tools is embedded, and that there is a plan in each borough to keep the tools updated
Communicate MART data to local authorities and other stakeholders as appropriate
Socialisation and communication
Create a calendar of MART socialisation activities.
Run information sessions for professionals and volunteers who will use the tools
Work with Resolve Poverty’s Development Team to identify opportunities to create new MARTs
Attend regular internal team and project team meetings as required.
Support the delivery of Resolve Poverty’s broader work as and when requested.
Person specification:
Essential:
A passion for partnership working, wanting to build a career in the not-for-profit sector.
Strong verbal communication skills, including the ability to speak to different audiences and people in different positions of seniority and from different backgrounds.
Good interpersonal skills, with the ability to foster positive working relationships with colleagues and external stakeholders.
Excellent organisational and administrative skills. Excellent attention to detail with the ability to interpret and report on quantitative data.
Good written skills, with the ability to condense complex information.
The ability to work independently, with strong time management skills, and basic administrative skills.
Excellent teamworking skills, with the ability to work effectively with colleagues across the Resolve Poverty team.
A commitment to Resolve Poverty’s vision and aims
Knowledge of poverty and financial exclusion in the UK, including knowledge of the role localities can play in tackling poverty.
Demonstrable knowledge of how local support systems operate.
Desirable:
Experience of supporting monitoring and evaluation processes as part of project delivery.
Experience of poverty, in your personal and/or professional life.
A passion for involving “experts by experience”, i.e. people who have experience of an issue in their personal lives.
Resolve Poverty is a not-for-profit organisation that delivers locally and regionally focused anti-poverty activities across the UK.
The client requests no contact from agencies or media sales.
MEMBERSHIP AND BUSINESS DEVELOPMENT MANAGER
£40,000 per annum subject to knowledge and experience
ABOUT THE BIA
We have 600+ members at the BIA from a broad spectrum of biotech and life science companies including university spinouts, start-ups to scaling biotech to big pharma, including those that support the sector such as service providers, consultancies, law firms and universities.
We are looking for an experienced BD Manager to join the existing team here at BIA. The primary task is to help build relationships, retain current members, and secure new ones to meet or exceed quarterly and yearly targets.
MAIN PURPOSES OF THIS ROLE:
- To support the Associate Director for Membership and Business Development in building relationships, retaining current members and securing new ones to meet or exceed quarterly and yearly new membership targets
- To coordinate lead development and manage leads process through the entire sales cycle
- To plan and execute targeted business development campaigns working alongside the marketing team to ensure wider promotion
- Lead identification/qualification of potential new members
- To form effective connections with key personnel at member organisations, developing member engagement, event attendance and participation in BIA communities
- To support the development of the BIA business solutions saving programme – both in terms of increasing participation of new and existing members and increasing the range of savings schemes in line with member requirements
- At times, to help manage and organise external event activity including logistics and company engagement in relation to UK and overseas delegations
- To provide administrative support to BD and Membership function
- To work closely with the wider BIA team to deliver the overall membership strategy
DUTIES AND RESPONSIBILITIES:
- Work with Associate Director for Membership and Business Development to design campaigns
- Work with wider team to ensure that lead capture through all channels (website, online communications, printed collateral, events, networking etc.) is comprehensive and provides the information necessary for effective follow up
- Work with Associate Director for Membership and Business Development to develop schedules for following up on new member leads and tracking success rates
- Work with contacts at our business solutions partner programmes to develop these schemes further – maximising membership benefit and income for BIA
- Work with Membership team to ensure any issues with renewing members are addressed promptly and to a satisfactory conclusion
- Work with the Sponsorship Manager to pass on leads and to help embed relevant administration
- Gain a strong understanding of all BIA activities/initiatives in order to present the benefits and opportunities of BIA membership to potential and existing members in a professional manner
- Attend relevant industry and BIA events (UK & overseas) to network and to promote the benefits of BIA membership and build a professional network of contacts. This will include occasional evening and weekend work.
- Regular visits to BIA members offices and external events throughout the UK where appropriate
- Get to know the membership base, and communicate effectively and professionally with member contacts
- Effectively monitor revenue targets (and related budgets) and produce relevant status reports through Dynamics
- Work with Membership team to monitor and keep membership data up to date at all times
- Provide support where needed across the wider team
- Attend internal debtor meetings and chase for outstanding membership payments when necessary
KNOWLEDGE, SKILLS AND EXPERIENCE
Essential Demonstrable Skills:
- Minimum 5 years’ experience in consultative sales, business development or membership engagement (including closing sales and understanding CRM principles)
- Efficient and confident networker
- Strong desire to work for a mission driven and purposeful organisation
- Energetic, personable and determined but sensitive approach to uncovering and converting sales and upsell opportunities
- Conscientious and willing to adapt and be flexible
- Ability to grasp and convey a membership/service/NFP based offering
- Professionalism and ability to confidently liaise with decision makers
- Excellent presentation skills, written communications and attention to detail
- Experience in using all standard Microsoft programmes
- A self-starter who can work independently and as part of a team
- Proven ability to get to grips with complex subject areas quickly
- Experience of using CRM databases in relation to contact management or sales leads
- Evidence of achieving revenue and/or retention targets
- Degree-level education or equivalent
Desirable Skills:
- Experience of using Microsoft Dynamics for contact management or sales leads
- Life science background
- Experience from working within a not-for-profit/trade association
WORKING FOR THE BIA
Building a thriving, diverse workplace is a priority across all industries. The BIA is committed to providing a fair and equitable working environment, to attract and nurture people from all backgrounds. We value the individuality and diversity that employees bring to the company throughout our activities.
We are currently working in a hybrid pattern, whereby we work 3 days in the office and 2 from home. This is under review and at the discretion of the business.
HOW TO APPLY
Interested candidates are invited to submit their resume/CV and a cover letter detailing their relevant experience, with reference to the job description, outlining their approach to the role.
Please note that all offers of employment are subject to two satisfactory references and proof of eligibility to work in the UK. Applications written using an AI generator will not be accepted.
Please email your application and covering letter with the subject line “Membership and Business Development Manager Application - [Your Full Name].” Deadline for applications is Monday 20th July 2026 at 9am.
Initial interviews will take place during week(s) of 20/27 July, dependent on availability.
We are committed to providing equal opportunities and creating an accessible workplace. If you require any reasonable accommodations during the application, interview or assessment process, please let us know when you apply.
As the voice of the innovative life sciences and biotech industry, we influence government policy, the regulatory environment & the broader ecosystem
The client requests no contact from agencies or media sales.
Job title: Immediate Support Coordinator - Northwest Wales (preferred Welsh Speaker)
Reports to: Immediate Support and Debrief Manager
Salary:
- Salary of £27,427 per annum, pro-rata for part time hours
- Actual salary for 22.5 hours is £16,456
Location: Remote work with travel in the region
Hours: Part-Time, 22.5 hours per week, over 3 days, Monday, Thursday and Friday.
Post No: 2WISCPT1
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
- To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
- To monitor the use of the memory boxes and ensure families have been offered a memory box
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 10th July 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.
You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications.
Key areas of responsibility
New Supporter Acquisition: Face to Face fundraising
The Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:
- Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance
- Ensure campaigns are delivered on time and on budget and meet the campaign KPIs
- Work with the Individual Giving Manager and Digital Implementation Officer to share content to feed into the bespoke supporter journeys for new supporters to increase engagement
Mass Participation Events
The Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:
- Develop and manage the annual event calendar to ensure there is a broad range of events that are targeted towards EIA supporters
- Responsible for all elements of supporter recruitment and stewardship from developing marketing materials, working with the Social Media and Digital Engagement Manager and the Digital team to recruit new supporters, setting up fundraising pages and stewarding supporters to meet their fundraising targets, through to evaluating performance and applying learnings to future events.
Supporter retention, development, and engagement
The Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:
- Lead on creating the content and briefing suppliers for the supporter newsletter mailings which are sent out three times a year.
- Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, face to face, mass digital, regular giving and the weekly lottery
- Work closely with the Individual Giving Manager, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
- Establish Key Performance Indicators (KPIs) for monitoring and evaluating the success of supporter journeys
- Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience
Legacy Marketing and Stewardship
- Develop and deliver legacy marketing campaigns to acquire new legacy pledgers from our existing supporter base
- Take a key role in the engagement with the Remember a Charity consortium, and lead on the promotion of legacies during Remember a Charity Week
- Work with the Individual Giving Officer and the Communications team to ensure legacy messages are included in all relevant communications including appeals, supporter newsletters and Investigator magazine
- Responsible for all elements of legacy stewardship, from establishing engagement segmentation, to developing and delivering a legacy stewardship programme including bespoke communications, as well as on and offline events and webinars to maximise engagement and commitment from legacy pledgers
- Explore opportunities to recruit legacy pledgers from new audiences
Strategy development, budgeting and campaign reporting
- Work with the Head of Fundraising and Individual Giving Manager to develop fundraising strategy and annual plans
- Monitor income and expenditure of campaigns within your areas to ensure they meet budget and contribute to the mid-year reforecast process
- Produce regular campaign reports that monitor performance against KPIs and feed back to the Head of · of Fundraising and wider organisation to share successes with the EIA team
The client requests no contact from agencies or media sales.
