Administration support jobs

Reporting to: Therapeutic Service Manager

Responsible for: None

Purpose of the role:

To be a proactive and experienced administrator to:

• Ensure the smooth day-to-day running of a busy and growing Therapeutic Service through excellent administration.
• Work closely with and support the Therapeutic Service team to ensure effective administration and organisation of the service.

Main duties:

• Work with the Therapeutic Service Manager in:
• Administration: welcome clients to the premises; handle client queries over email/telephone and ensure messages are dealt with efficiently and in a timely manner.
• Develop, reviewand maintaineffectiveinformationadministrativesystems within the counselling service including the office calendar, attendance records, and client waiting list.
• Liaise with the volunteer counselling staff in organising the counselling assessment interviews, maintaining the waiting list, organising counselling appointments by letter and telephone.
• Administer the progress of new referrals and assessments and report any changes in schedules.
• Administer returned registration questionnaires.
• Send out information packs, referencing the clients, dating and organising the questionnaire.
• Action new client allocations in a timely manner.
• Ensure messages from client to counsellors are delivered efficiently.
• Take cash or card payments from clients and issuing receipts.
• Support volunteer counsellors and other staff in daily administrative duties.
• Work closely with the other Therapeutic Service Administrators for the smooth transition and transfer between day and evening services.
• Work together with the other Therapeutic Service Administrators to ensure the counselling rooms are kept in good order for clinical practice in line with Health and Safety guidelines and Clinical Governance measures.
• Keep a record and update counselling personnel information.
• Send service updates and distribute leaflets every quarter to key stakeholders.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

The Net Zero Carbon (NZC) Fundraising Administrator will play a vital role in supporting the effective running of the NZC Fundraising team and excellent delivery of the varied portfolio of grants to parishes and dioceses that the NZC Fundraising team offers - principally supporting the Give to Go Green matched funding grant for parishes, and also providing administration for the Regional Fundraising Officer, Accelerator Fund and Community Energy Pilot grants.
The postholder will be the first point of contact for applicants and grantees, provide excellent administrative support for grant making, and personalised customer service for successful Give to Go Green parishes for their matched fundraising campaigns.

They will also support the wider NZC Fundraising team across events, training and resources. The role will report to the Head of Net Zero Carbon Fundraising and maintain strong lines of communication with the Give to Go Green Project Manager and other Net Zero Carbon Fundraising team members in order to develop, support, and maintain robust administrative and operations processes across all the team's work streams.

This is a fixed-term role until 31 December 2028 and is anticipated to continue beyond this date, subject to funding being secured. Internal interviews will be held on 7th September; the external interview date is TBC.

We have an exciting opportunity for a Legacy Administration Officer to join our Legacy Administration Team at Diabetes UK.

You will be playing a crucial role in securing long-term, sustainable income that is critical in achieving Diabetes UK’s strategic goals, including funding research, tackling stigma and supporting people to live well with diabetes. Legacies are thoughtful gifts which help us to make a significant difference to the lives of those living with diabetes across the UK, and continue our fight towards a future where diabetes can do no harm.

This Legacy Officer role offers the chance to develop your own skills and capabilities within legacy administration whilst promoting the Diabetes UK values and positive culture at all times. There is the opportunity to manage your own case load of pecuniary gifts depending on expertise and enthusiasm to learn.

Waltham Forest CVS is the borough's independent infrastructure body for the voluntary, community, faith and social enterprise sector. We help local organisations to be well run, well funded and well connected, and we represent the sector's voice to the council, the NHS and other partners.

We are a small team doing a lot. In any given week we might be helping a new group get its governance right, running a network meeting, making the case for the sector with the council, or getting a grant out of the door. That range is what makes the work interesting. It also means the administration has to be solid, because when it isn't, everything else slows down.

This is a hands-on role supporting the Chief Executive and, through her, the rest of the team. You will manage the diary and the inboxes, service our board and sub-committee meetings and take the minutes, keep records and systems in order, help with events and training, and handle the day-to-day office and finance administration. You will be the first voice a lot of people hear when they get in touch with us.

We are looking for someone organised and accurate, who can juggle competing demands and finish things without being chased. You will need sound judgement and real discretion — you will see confidential material — and a straightforward, approachable manner with everyone from a volunteer running a lunch club to a council director. Experience in the charity, private or public sector is welcome but not essential. What matters is that you can run a busy office well and want to do it somewhere the work means something.

This is an exciting opportunity for someone with excellent administrative skills who enjoys working in a varied role, providing outstanding customer service and ensuring the smooth day-to-day running of our organisation. Working from home, you will play a key role in supporting our training programmes, maintaining accurate records and delivering efficient administrative support to colleagues, facilitators and trainees.

To be successful in this role, you must be based in Stoke on Trent and be comfortable working independently while remaining connected with a remote team.

As part of the role, you will respond to telephone and email enquiries in a professional, friendly manner, enrol trainees onto facilitator training programmes, maintain accurate records using our CRM systems, process orders received through our online shop, generate certificates for newly qualified facilitators and arrange their distribution, prepare and post meeting and training packs, organise and take minutes of meetings, manage diaries, provide accurate administrative support across the organisation, and assist with a range of general administrative duties as required. No two days are the same, so we’re looking for someone who enjoys variety and takes pride in delivering high-quality work.

We are looking for someone who has previous experience in an administrative or team support role, along with experience of providing excellent customer service by telephone and email. You should have experience maintaining accurate records and handling confidential information, as well as using CRM or database systems. Strong written and verbal communication skills are essential, along with excellent organisational skills and the ability to prioritise workload effectively. You will need to demonstrate a high level of accuracy and attention to detail, a good working knowledge of Microsoft Office applications, and the ability to work independently while managing competing priorities.

We are also looking for someone with a friendly, professional and approachable manner, a proactive, flexible and positive attitude. An individual who holds compassion for the sector we work in and who can correspond in all manners in a sensitive way using non-stigmatising language and with a high degree of discretion. Whilst the whole team get together in person for residential development days 3 times per year you must be able to enjoy working from home the majority of the time. A reliable home working environment with a stable internet connection is also essential, as is residence within Stoke on Trent.

What we offer includes home-based working, a laptop and mobile phone provided, a supportive and friendly team environment, a varied and rewarding role where you can make a real contribution, and opportunities to develop your skills and experience.

Join Together Active as our HR Admin Officer and help create a positive employee experience in a values-led charity tackling inequality through physical activity. 

This flexible, part-time role offers hybrid working, a 4-day-week organisation culture, and the opportunity to support recruitment, onboarding, HR administration and governance across our charity.

We're looking for an organised and proactive HR Admin Officer to support the smooth running of our people processes. Working closely with the Business Manager, you'll provide efficient, accurate and compliant HR administration across the employee and volunteer lifecycle. You'll play a key role in recruitment, onboarding, HR records management, compliance and governance support, helping to create a positive experience for everyone who works with Together Active.

About You

You'll be highly organised, detail-focused and confident managing confidential information. You'll have experience providing administrative support, strong communication skills, and a commitment to creating an inclusive workplace where people feel valued and supported. Experience of HR administration, recruitment processes or governance support would be advantageous.

Why Join Us?

• Part-time, 16 hours per week 
• Salary £28,000 FTE (£14,000 actual salary) 
• Hybrid working across home, office and Staffordshire locations
• 4-day working week organisation with no reduction in pay or holiday entitlement (pro rata) 
• Health and wellbeing cash plan, virtual GP and retail discounts.
• Up to 8% employer pension contribution.
• A collaborative, compassionate and inclusive team committed to making a difference across Staffordshire and Stoke-on-Trent.

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

ALDER HEY CHILDREN'S CHARITY 

Job title: Executive Assistant 
Salary: £31,125 - £39,823 

Hours: 37.5 hours per week 
Location: Alder Hey Children's Charity (based within the hospital), Liverpool. Hybrid working available. 

About us 

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year. 

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting-edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward. 

About this role 

This is an exciting opportunity to join the Charity as an Executive Assistant, providing high-quality support to the Senior Leadership Teamand support for the governance functions. 

You will manage complex diaries, coordinate meetings, and deliver key administrative support in a fast-paced environment. Working closely with senior leaders and the Executive Affairs and Governance Manager, you will ensure deadlines are met, confidentiality ismaintained, and operations run smoothly. 

The successful candidate will be proactive, organised, and resourceful, with excellent communication skills and the ability to prioritise competing demands. This rewarding role offers variety, responsibility, and the chance to make a meaningful impact across the organisation. 

Key responsibilities will include: 

Executive and administrative supportfor the Senior Leadership Team 

• Provide high-quality, proactive executive and administrative support to the Senior Leadership Team.This willincludesupportingthe management of complex diaries and inboxes, coordinating appointments and meetings, resolving schedulingconflictsandanticipatingrequirements and priorities. 

• Support charity-wide projects, initiatives and working groups, coordinating activity and following up actions asrequired. 

Governance Function Support 

• Support the Executive Affairs & Governance Manager inmaintainingeffective, well-organised governance processes and delivering governance-related activities across theCharity and its subsidiary. 

• Provide administrative support to the Trustee Board and other Boards,Committeesand working groups, including scheduling meetings,coordinatingand collating agendas and papers, attending meetings, draftingaccurateand professional minutes,maintainingactionlogsand following up agreed actions. 

Event Planning 

• Support the planning, organisation and delivery of high-quality internal and external meetings and events, includingManager and Senior Leadership Team meetings,workshopsand other events at internal and external venues. 

• Coordinate eventlogistics, including venues, suppliers, attendees, materials, catering,technologyand other requirements, ensuring events run smoothly and delivergood valuefor money. 

Stakeholder Engagement and Collaboration 

• Build positive and effective working relationships across the Charity and with colleagues at Alder Hey Children’s NHS Foundation Trust and other key partners, supporting collaboration and shared organisational priorities. 

• Maintain the highest standards of confidentiality, professionalism and discretion when handling sensitive information and engaging with internal and external stakeholders. 

Please see the attached Job Description and Person Specification for more information. 

Our Values 

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families. 

Courage 

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility. 

Together 

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues. 

Passion 

We are passionate about what we do and inspire others. 

Magic 

We are creative, fun and child-led, creating special moments and going the extra mile. 

Additional Information 

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance. 

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs. 

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults. 

The post holder will be required to complete an enhanced DBS disclosure check. 

How to apply 

You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions: 

• How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

• Why do you want to work for Alder Hey? 

Additional information is included within the Job Description and Person Specification.

Closing date: Monday 14th September 2026, 12pm 

Interviews will be held in person at Alder Hey on Tuesday 22nd September 2026 

Northern Ballet is looking for an organised, proactive and detail-focused Development Executive to join our friendly and ambitious fundraising team.

This is an exciting opportunity for someone who is a confident communicator, with experience in administration, fundraising or customer service who is looking to develop their career in arts fundraising. You’ll play an important role in growing support for Northern Ballet, nurturing relationships with our supporters and helping the Development team run smoothly.

What you’ll do

• Support the growth and administration of our Patron and individual giving programmes

• Help deliver engaging supporter stewardship

• Support donor and corporate events in Leeds and across the UK.

• Maintain accurate supporter and donor information within our Spektrix CRM database

• Support fundraising campaigns, appeals, trust and foundation applications, research and reporting

• Coordinate meetings, donor visits, backstage experiences, rehearsals and other supporter activities
• Provide high-quality administrative support and contribute to improving systems and supporter experience
• Work collaboratively across the organisation and support performances and events, including some evening and weekend work.

Why join Northern Ballet?

You’ll be part of a small, collaborative and purpose-driven team where your contribution really matters. This is a fantastic opportunity to learn, grow and make a meaningful impact through the work of one of the UK’s leading ballet companies.

Northern Ballet is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds and experiences. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria.

18 hours per week | £15,210 per annum pro rata (£29,575 FTE) | Fixed term for 5 years, with possibility of extension | 3% pension

Choice in Hackney is a disabled person’s organisation supporting disabled people with independent living services including advocacy, volunteering and training services. We are looking for an enthusiastic and organised administrator to provide administration support to Choice’s staff and services.

We are looking for someone:

1. To provide efficient administrative support across all CHOICE IN HACKNEY projects and services.

2. To ensure the smooth day-to-day running of the office, reception and administrative systems.

3. To maintain accurate records, databases and filing systems in accordance with organisational policies and General Data Protection Regulation (GDPR).

4. To provide administrative support to staff, volunteers, and partner organisations.

5. To support monitoring, evaluation and reporting requirements for funded projects.

Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.

Administrator

Could you do a job where you change lives?

Do you have administration experience?

Are you organised?

Do you have what it takes to make a positive difference to our residents' wellbeing?

We are looking for a committed Christian with a heart for serving older people and who can contribute their skills and experience to the smooth running of our residential care home for older people in Leicester.

We need a friendly and organised administrator who can be relied upon to work with enthusiasm and efficiency within a busy office environment.

The Evington Home is about three miles from Leicester city centre and offers residential care, as well as providing dementia care. The Evington Home has 30 rooms, the majority of which have either garden or park views. See our beautiful home here.

You will be:

• A helpful and warm first point of contact for the home;
• Welcoming towards visitors, suppliers, staff and residents; 
• A 'people person' who is keen to build and nurture strong professional relationships; 
• Somebody who is positive, approachable, willing to help and caring towards others a team player;
• Someone who enjoys working with older people and has empathy with them;
• Outgoing and friendly with strong customer service skills;
• A good role model and provide a dynamic reception service;
• Skilled in typing, filing and recordkeeping;
• Computer literate in using Microsoft Word, Excel and Outlook;
• Comfortable dealing with matters relating to Payroll;
• Quick to provide general administrative assistance to the Managers;
• Eager to interact with the staff and volunteers in the home and the London Office, and support them in administrative tasks;
• Committed to supporting and cultivating the work of volunteers within the home;
• Organised, adaptable and reliable under pressure;
• Proactive when faced with tight deadlines;
• Enthusiastic about Pilgrims' Friend Society and the great Christian work taking place.
• In addition to the duties and responsibilities listed, you are required to perform other duties assigned by your managers from time to time that are within your capabilities.

For more details please take a look at the Job Description and Person Specification.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)

Read 'What we believe' on our website.

Hours:

25 hours a week Monday to Friday 9am-2pm

Benefits:

• 5.6 weeks’ annual leave, including bank holidays (pro rota)
• A workplace shaped by faith, care and purpose
• Being part of our friendly staff team
• We offer a full induction to the work
• Pension scheme
• Medicash health plan
• Perkbox (including Employee Assistance Programme)
• Longservice rewards
• Birthday rewards
• Flexible working pattern
• Team events
• Recommend a Friend Scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

OUR ORGANISATION

Cynthia Spencer Hospice Charity funds specialist end of life care for patients with life-limiting illness, supporting their loved ones and those who care for them across West Northamptonshire.

In the last year alone the Specialist Palliative Care team had 15,923 contacts with the community of West Northamptonshire. 242 patients were cared for by the inpatient unit, and the Specialist Palliative Care Consultant recorded 1406 total contacts which equates to almost 30 per week. We also funded palliative care services for thousands of patients and their families including through Wellbeing Services, Bereavement Services, and Hospice@Home.

THE ROLE

We have an exciting opportunity for an administrator to join our growing and dynamic team, working closely with the Finance, Supporter Care and Income Generation teams. Key areas of responsibility include income processing, management of our donor CRM databases and administrating communications to all our supporters.

KEY ACCOUNTABILITIES

• Maintaining the donor CRM database (Donorflex) with accurate records, including regular cleansing and updating.
• Efficient & effective processing of income from supporters (through cash, cheque, card, online giving, donation buckets/tins) and supporting banking administration
• Liaise with the  Income Generation team to ensure all donations are correctly coded.
• Provide administrative support for the management and organisation of collection tins and tubs, including tracking, distribution, and recording returns.
• Administration of thank you communications to all our supporters in a sensitive, timely manner.
• First point of contact for external enquiries, via telephone and email, and responding to supporter enquiries by phone and email promptly
• Ordering and distributing fundraising materials and resources, and assisting supporters throughout their fundraising journey
• Providing general administrative support to the wider organisation as required
• Any other tasks and responsibilities commensurate with the role and needs of the business 

QUALIFICATIONS, SKILLS & EXPERIENCE

• Proficiency in MS Office - essential
• Strong administrative skills, attention to detail and accuracy - essential
• Excellent communication and interpersonal skills including confidentiality - essential
• Ability to work independently and as part of a team – essential
• Work collaboratively with a diverse team across multiple sites - essential
• Experience of using CRM databases - desirable
• Previous experience of working within the not-for-profit sector – desirable

Help London Youth build a smarter, stronger CRM that supports hundreds of youth organisations and improves outcomes for young Londoners.

London Youth is looking for a proactive, user-focused experienced Salesforce Administrator to join us on a part-time basis as we rebuild and improve our Salesforce platform. This is a brilliant opportunity for someone who enjoys working at the point where people, data, and technology meet - helping colleagues get the best from Salesforce while supporting a mission that that reaches youth organisations and young people across London.

As part of our Digital Transformation programme, you will help make Salesforce a trusted source of information for membership, programmes, fundraising, relationship management and reporting. Working in a job share with an existing Salesforce Administrator, you will provide high-quality day-to-day administration, user support, data quality improvement and continuous system development across Salesforce NPSP and Experience Cloud.

You will be part of a supportive team with real scope to make a visible difference. You will work closely with colleagues across London Youth and with external Salesforce development partners to translate business needs into practical solutions; support development, testing and deployment; improve user adoption; reduce technical debt; protect data quality; and build the reports and dashboards that help teams understand their impact.

If you enjoy solving problems, improving systems, supporting users and using data to strengthen mission-led work, this role offers the chance to bring your Salesforce expertise to an organisation with a clear purpose and ambitious plans for the future.

Please see the attached Job Description for responsibilities and required skills, knowledge and experience for the role.