Administration support jobs

The Senior Safeguarding Administrator role offers a unique opportunity to support the Bishop of Leeds and the Safeguarding team, ensuring robust processes and seamless information flow. This 12-month position requires excellent administrative skills and a commitment to safeguarding practices.

As the Senior Safeguarding Administrator, you will play a vital role in providing administrative support to key stakeholders, including the Bishop of Leeds and the Safeguarding team. Your responsibilities will encompass a range of tasks, from managing communications and meeting arrangements to ensuring the bishop's office's safeguarding processes align with published guidance.

You will act as a bridge between the Bishop's office and the diocesan safeguarding office, facilitating effective collaboration and information exchange. Additionally, you will contribute to the development of clear processes for clergy personal files and streamline the Permission to Officiate process, ensuring compliance with guidelines and robust local procedures.

The post is office-based and will involve working flexibly across two Leeds-based sites:

• Leeds Diocesan Office, Church House, 17-19 York Place, Leeds, LS1 2EX and

• Bishop of Leeds' Office, Hollin House, Weetwood Avenue, Leeds, LS16 5NG.

  Both are easily accessible by public transport

Interviews will take place in person on Thursday 16th July, from 11 am, at Hollin House, Weetwood Ave, in Leeds.

Responsibilities

• Provide administrative support to the Bishop of Leeds and the Safeguarding team, including email and letter communications, query management, and PTO/OPTO paperwork preparation.
• Ensure the bishop's office's safeguarding processes are robust and aligned with published guidance.
• Facilitate collaboration between the Bishop's office and the diocesan safeguarding office through regular meetings, communication, and direct work with both teams.
• Support the administrative review of clergy personal files and develop clear processes for their management.
• Streamline the Permission to Officiate process at a local level, adhering to published guidance and developing electronic and physical filing systems.
• Identify gaps and develop new processes locally, with the ability to elevate procedural suggestions to the safeguarding team.
• Manage a busy workload, prioritize tasks, and meet deadlines effectively.
• Handle confidential information in line with GDPR and local policies.
• Demonstrate sensitivity to the cultural and traditional diversity within the Diocese's parishes.
• Maintain a flexible work approach and be willing to travel between sites as needed.

About You

• Excellent IT skills are essential, along with strong communication abilities, both written and verbal.
• The ability to innovate, initiate, and maintain effective administrative procedures is crucial.
• Experience in administrative roles and a relevant business administration qualification are required.
• Prior knowledge or experience in a safeguarding setting is desirable.
• Sensitivity to different cultures, traditions, and activities within the Diocese's parishes is essential.
• A flexible work approach and the ability to work collaboratively as part of a small team are key.
• The capacity to relate to a wide range of people and organizations is important.
• The ability to ensure personal and professional development is valued.
• Trustworthiness in managing sensitive data with discretion and integrity is a must.
• An empathetic understanding of the Church of England's faith and mission, as well as a commitment to reflecting Diocesan values, is essential.

Closing date for Applications is 07 July at 23:55

We are looking for someone to help power frontline freshwater conservation. As Programme Administrator for the Central Area Regional Programme, you’ll keep the people, projects and partnerships moving — turning plans into action and action into lasting change for rivers, wetlands and wildlife.

Working with managers, project teams and partners, you’ll provide the essential coordination that keeps a busy conservation programme organised, responsive and on track.

You’ll help drive the programme by:

• Coordinating meetings, workshops and events
• Keeping records, reports, inboxes and databases sharp and up to date
• Supporting grants, contracts, invoices and procurement
• Tracking actions, deadlines and follow-ups so delivery stays on course

We need someone who brings:

• Excellent organisation and attention to detail
• Confidence juggling priorities, deadlines and people
• Initiative, clear communication and sound administrative experience
• Strong Microsoft Office and database skills, plus a collaborative approach

You don't need to have a conservation background, but an interest in supporting work that helps protect and restore freshwater habitats would be a real advantage.

Fundraising Data Administrator

Location: Central Bristol (hybrid working available)

Salary: £26,000 – £28,000 depending on experience

Start Date: ASAP

Join us and help make a difference 

At Meningitis Research Foundation, we’re working towards a world free from meningitis. Every day, our teams support people and families affected by the disease, while driving research, awareness and global change. We are looking for a passionate and motivated Fundraising Data Executive to join our friendly and dedicated team in Bristol. This is a role where your work will make a genuine impacthelping us track vital donations, support fundraising efforts and ensure every supporter feels valued.

About the role 

This is a varied, administrative, hands-on role at the heart of our fundraising operation. You will manage supporter data, ensure donations are accurately recorded in our database, and support fundraising teams in achieving their goals. You will maintain records of supporters, events and donations and ensure income is logged accurately and on time.

Key responsibilities include:

• Supporting our fundraising team with administration, data entry and database management
• Reconciling income from multiple sources and maintaining accurate records
• Updating and maintaining our database records, acting as a key point of contact
• Producing monthly reports to the financial team to support the month-end accounting
• Assisting with projects to improve systems and processes
• Working collaboratively across teams to maximise efficiency

You will also have opportunities to get involved in events, meet supporters and see the impact of your work first-hand.

About you 

We are looking for someone who is enthusiastic, organised and motivated by making a difference.

To be successful in this role, you will need;

• Excellent attention to detail and confidence in inputting data into our database and sharing data information across teams.
• Confidence using software such as Excel and have worked with database systems.
• Experience working with numbers and saving and interpreting financial data
• Strong communication and interpersonal skills
• To be proactive and able to manage your own workload
• Experience in fundraising, databases or the charity sector is helpful but not essential.

Why join us? 

We offer a supportive and inclusive working environment with opportunities for development and progression.

• 25 days annual leave plus bank holidays
• 6% employer pension contribution
• Employee Assistance Programme
• Employee volunteering opportunities
• Flexible hybrid working
• Full training provided to support your success in the role

A role with purpose 

In this role, you will play a crucial part in enabling our fundraising work and supporting the people and events that make our mission possible. If you are looking for a role where your skills can make a real difference, we would love to hear from you.

Application process

All applications must be sent with a cover letter attached and an up-to-date CV. Our internal recruitment team will review your application and reach out to you if they feel you are suitable for the role.

Application closing date: Friday, 29th of July. We advise you to submit your application early to have the best opportunity to be considered for the shortlist. Early application to have the strongest chance of securing an interview.

Interview format: 1-stage interview, with a short Excel task to be completed. Interviews will booked immediately if suitable for the role.

First Give

First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.

Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.

Team Administrator

We are seeking an enthusiastic, proactive and motivated administrator who would like a varied role. The successful candidate will provide cross-departmental support and administrative support for our small team. There is real scope for the candidate to shape the role and gain experience from involvement in various organisational projects. This is a fantastic opportunity to join an encouraging, consultative, dedicated and supportive team and be part of the work of an inspirational organisation.

Contract

Permanent; 3 days (21 hrs per week). We will be flexible on hours worked each day and the days worked e.g. splitting 21 hours over four or five days.

Salary

£16,817 (£28,028 FTE). First Give is committed to paying the London Living Wage.

Location

Hybrid, in our North West London office with one day per week at home. We can be flexible regarding the specific days, but these will be fixed once agreed.

Annual leave

20 days annual leave (inclusive of 5 pro-rated bank holiday days).

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We aim to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.

Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.

We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation. 
 
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer.  The successful candidate will be part of the team providing  high-quality administrative support across the organization. 
 
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation. 

 Key Responsibilities 

• Lead the implementation and administration of a task management platform. 

• Work with colleagues to develop processes and procedures within the platform to improve efficiency. 

• Support the exploration and integration of AI to enhance productivity and service delivery. 

• Coordinate and undertake a wide range of administrative tasks to support teams across the organisation. 

• Ensure administrative processes are delivered accurately, efficiently and in a timely manner. 

• Monitor and manage shared inboxes, responding to enquiries where appropriate and forwarding communications to relevant colleagues. 

• Deliver professional, empathetic and customer-focused responses to members of the public and stakeholders. 

• Handle sensitive communication with discretion and professionalism. 

• Maintain accurate records across organisational databases and CRM systems, including Zoho/Bigin. 

• Working with the Data Management and Insight Officer to carry out data cleansing etc. 

• Support compliance with data protection requirements and organisational policies. 

• Proofread external communications, checking grammar, spelling, formatting and functionality of hyperlinks prior to publication or distribution. 

• Process purchase orders and support the administration of invoices in line with organisational procedures. 

• Maintain accurate records relating to financial transactions as required. 
• Assisting with supplier set up.

· Undertake any other duties commensurate with the level of the role. 

This is a new role therefore the job description will change over time as the role develops.

Person Specification 

• Significant experience in an administrative or business support role. 

• Experience of using task management platforms. 

• Experience of managing multiple priorities and meeting deadlines. 

• Experience of maintaining accurate records and databases. 

• Excellent organisational and time-management skills. 

• High level of accuracy and attention to detail. 

• Strong written and verbal communication skills. 

• Excellent customer service and relationship-building skills. 

• Confident user of Microsoft Office applications and digital systems. 

• Ability to learn new software and systems quickly. 

• Proactive, adaptable and self-motivated. 

• Able to work effectively in a remote environment. 

• Professional and dependable approach to work. 

• Able to handle sensitive and confidential information appropriately. 

• Empathetic and able to communicate effectively with people who may be experiencing challenging circumstances, including those affected by abuse. 

 Desirable Criteria 

• Experience of implementing or developing administrative systems or processes. 

• Experience of proofreading and quality-checking external communications. 

• Experience of using CRM systems, particularly Zoho or Bigin. 

• Experience of working within the charity, voluntary or not-for-profit sector. 

• Knowledge of AI-enabled productivity or workflow tools. 

• Understanding of safeguarding, equality, diversity and inclusion principles. 

Role Purpose

To provide administrative support for the People and Culture team ensuring efficient and effective HR and volunteer processes from onboarding right through to exit. This role requires excellent internal customer service skills and a willingness to help, support and find answers to staff and volunteer queries and questions.

Main Responsibilities

·  To provide administrative support to the People and Culture Team in the recruitment of staff and volunteers.

· To assist with the onboarding of staff and volunteers.

· To carry out routine and ad hoc administrative duties to support HR and volunteer processes.

· To issue letters and documentation to staff and volunteers, ensuring copies are filed in relevant online files.

· To update HR and volunteer systems ensuring data is accurate and up to date

· To assist in monitoring and updating HR and volunteer records such as training, DBS checks or health and safety.

· To monitor HR and volunteer e-mail in-boxes and calendars responding to queries where relevant and sending meeting invites where necessary.

· To run reports from HR/volunteers systems as and when required.

· To attend HR/volunteer meetings as and when required which may include occasional out of hours work for volunteer training sessions or social events.

· To be pro-active and responsive to volunteer and staff queries.

· To carry out any other reasonable tasks as discussed and agreed with your line manager.

Person Specification

Essential

· Located within commutable distance from our office in central Gloucester.

· A team player who works flexibly to meet the needs of the organisation.

· Excellent organisational and time-management skills, with the ability to prioritise work and meet tight deadlines.

· Strong written and verbal communication skills.

· Ability to work quickly and accurately with data.

· Excellent interpersonal skills.

· Strong IT skills.

· Ability to use own initiative.

Desirable

· Driver, with access to own vehicle.

· Previous experience of working in a charity or HR.

We are willing to consider full or part-time working for this role.

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 12th July 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

The Operations Associate is an administration role which will provide vital day to day coordination for the Foundation's leadership and operations teams. This role will require close attention to detail, strong planning and organisational skills, and a proactive mindset. 

The Operations and Administration Associate will be comfortable working alongside all internal colleagues, and building relationships with external stakeholders whilst providing administrative support. 

The key areas of responsibility for this role are:

• Providing administrative and diary support to the CEO and Executive Team (40% of role)

• Providing administrative support to our programme delivery, supporting the smooth running of our activities and events (30% of role)

• Supporting the smooth running of organisation wide operations, including HR and finance administration, internal events and office management. (30% of role)

Team Overview

The role sits within our Operations Team, reporting to the Director of Operations. 

We are growing and strengthening our Operations Team, consisting of the Director of Operations, Events and Operations Officer, Programme Operations Officer and Finance Officer. Our remit is to ensure the smooth running of our organisation, through developing robust systems, efficient processes, accurate data management, and effective support for our programmes and partners.

This role will also contribute within a new cross-organisational circle that brings together colleagues from operations, communications and evaluation to share insights and support the ongoing development and quality of our programmes.

Duties

1. Administrative and diary support to Executive Team

We have an Executive Team consisting of a CEO, 3 Executive Directors and Director of Operations. Working closely with the team, you will:

• Act as the primary point of contact for the CEO and Executive Director's schedules.

• Proactively manage complex diaries, resolving scheduling conflicts and ensuring appropriate balance between meetings, event delivery and office time. 

• Manage travel arrangements, accommodation bookings, and logistics for the executive team.

• Provide meeting support, including scheduling, preparing agendas, and taking minutes or tracking action points for leadership meetings.

2. Administrative support to our programme delivery

You will hold close day to day contact with our Events and Operations Officer, who is responsible for the smooth running and participant experience at all of our in person events. We are growing our offer to our partners and programme members, and as such, have a growing number of administrative and supporting tasks, including:

• Support the logistics of external programme events, including booking venues, arranging catering, and managing travel.

• Produce and manage event registers and attendee lists.

• Assist with key processes relating to programme partner onboarding and offboarding.

• Support data entry and ensure accurate records are kept within our CRM (HubSpot) regarding programme activities.

3. Organisation wide operational support

We have a lean backbone team, who are responsible for the smooth running of our operational functions. We strive to implement policies and processes that are clear, and reduce burden on the wider team, which in turn allows them to focus on achieving our organisation's goals. You will:

• Finance Administration: Support the Finance Officer with routine financial administration, including raising invoices, tracking expenses, and assisting with the partner payment process.

• HR & Office Management: Support central operational tasks such as ordering IT equipment, managing office supplies, and assisting with basic HR administration (e.g. new starter onboarding documentation).

• Internal Events: Coordinate logistics for internal team meetings, staff away days, and organisation-wide events.

• General Admin: Monitor central shared inboxes, routing inquiries to the appropriate team members, and handle general administrative duties to ensure smooth office and remote-work operations.

Working at The Reach Foundation

Our Values

Here are the Reach Foundation, we have a set of lived values that guide our work; 

Rigour. We are clear slighted about the challenges babies, children and young people face. We use the best available evidence to inform our work, strive for excellence in all we do and support each other to attain this. 

Relationships. We invest in building the strong relationships needed to tackle challenging, complex problems. 

Intentionality. The most important decisions we make are about how we use our time and energy. We evaluate our work and think very carefully about what we start, stop and continue doing. 

Action. We have a strong bias to action. We believe that also long as we learn and adapt and work with others, we can make positive change for babies, children and young people. 

Justice. We are working to create a more socially just world. The way we work should always support that goal.

How we work

This role is advertised as working from home. Our Director of Operations lives in Leeds, and we would like to open this role to someone who is committed to working from a location near Leeds once a week/fortnight.

The role will not entail significant travel, but we would expect the successful candidate to attend 6 team days per year, and staff the occasional event.

We adopt an agile working policy, and believe great work happens when people feel trusted, connected, and able to adapt to what the day asks of them. In practice, agile working to us means:

• We expect you to fully deliver your work. Our commitments and deadlines to each other and our partners matter, and work is completed on time and to the standard our team agrees on. 

• You are trusted to organise your day thoughtfully, meaning you can start early or finish later, take a longer lunch break, or work from home. 

• We expect you to communicate regularly. A remote team relies on connection, therefore we expect you to keep your team in the loop, share challenges and be open to shifting plans if needed.

Ultimately, we believe blending responsibility with flexibility means you are able to bring your best self to work. 

Our Commitment to Inclusion

We believe that we can't tackle the complex challenges facing babies, children, and young people, without catalysing action that draws from diverse perspectives and is led by a wide range of voices. We are therefore committed to an inclusive world where every voice, experience, and background contributes to our shared goal of a more socially just future for all - within, around and beyond our organisation.

As we seek to build a team as diverse as the communities we serve, we actively encourage applications from anyone who feels their skills, experience and motivations could serve well in this role. We strongly encourage those with varied lived experiences, disciplines and identities to apply.

Other Details

Salary: £29,664

Interview: Week Beginning 26th April (online)

Context

Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.

Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.

Purpose

The Clinical Case Administrator supports the Assistant Director of Clinical Practice in their role and is responsible for effective administration underpinning all clinical processes, documentation and recording. The post holder will also support the best clinical outcomes for children and the development of clinical practice.

What you’ll bring to the role

• Experience in an administrative role, ideally within a care, education, clinical or therapeutic setting.
• A methodical and well-organised approach, with a commitment to maintaining documentation to the highest standard.
• Confidence using databases and Microsoft applications such as Word, Excel and Outlook.
• Strong communication skills and the ability to work effectively with clinical colleagues and wider teams.
• An understanding of the importance of accurate, confidential and timely record keeping.
• The ability to prioritise workload, raise issues constructively and support others with clinical administration processes.

Task

• Support the Assistant Director of Clinical Practice through effective administration of clinical processes, documentation and recording, helping to support positive clinical outcomes for children.
• Maintain and update children’s clinical information, assessment frameworks and outcomes data within relevant systems.
• Support the production of clinical, governance, management and evaluation reports as required.
• Provide administrative support for clinical staff training, accreditation processes, clinical audits and research projects.
• Support staff in the administration of clinical processes and recording, helping to maintain high standards of documentation.

What we’ll do for you

• • Monthly clinical supervision and weekly staff support groups.
  • 25 days annual leave plus public holidays.
  • Healthcare benefits and life assurance.
  • Up to 6% employer pension contribution.
  • Relocation package and recruitment referral scheme.

A recruitment pack including a job description and person specification will be available here via our Applicant Tracking Service (ATS). The link can be found at the bottom of this page. 

Closing date: Monday 6 July 2026

Interview Date: Week commencing 6 July 2026

Any offer of employment will be conditional upon satisfactory completion of pre-employment checks, including right to work verification, background vetting, a Disclosure and Barring Service (DBS) check (which may include overseas checks), verification of qualifications, receipt of satisfactory professional references, and medical clearance.

Manchester Mind works with Greater Manchester Mental Health Trust in order to deliver some roles within Community Mental Health Teams. One of these roles is a Community Mental Health Team (CMHT) Administrator. 

Community Mental Health Teams are exceptionally busy and rely hugely on excellent administrative support. So, if this is you, please do apply.

Post:  CMHT Administrator (Central East)

Salary: £26,496

Hours: 37.5 hours per week

Annual Leave: 28 days per year + plus bank holidays (pro rata)

Reporting to: Manager, CMHT

Employing Organisation: Manchester Mind

Location: Central East CMHT, Rawnsley Building, Manchester Royal Infirmary, Oxford Road, M13 9WL

The skills and knowledge that are important to us are:

· Working collaboratively with staff and people using the service.

· Administration skills.

Application documents can be downloaded from our website.

Applications must be received by 12noon on Tuesday 7th July with interviews taking place on Wednesday 15th July.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

You’ll be embarking on a challenging and rewarding role, engaging directly with the Big Leaf core team to support the development and delivery of programmes and activities for displaced young people in both Guildford and Redhill.   

 The Project Administrator & Support position has been created to support the Programme Managers with 1) management and engagement with our working partners, and 2) operational project support and administration across the organisation.

Key Tasks ● Provide logistical and administrative support to the BLF Programme Managers. This can include liaising with project partners and suppliers, booking transportation and project venues, communication with young people and ensuring relevant consents and permissions are obtained. ● Act as a point of contact and build good relationships with partners. ● Liaise with our Partners including social workers, foster carers, parents and accommodation providers and meet BLFs safeguarding commitments by ensuring all paperwork and consents are in place. ● Manage general enquiries and referrals coming through our website and the contact@ email ensuring these are directed to the appropriate team members in a timely manner. ● Data capture and monitoring: populating SalesForce campaigns and ensuring registers for all activities are kept up to date ● Provide planning and admin support for our Summer Programme, Refugee Week and End of Year celebrations, including booking venues and transportation, liaising with project partners and communications with stakeholders. ● Occasional in-person project delivery support might be required.

FUNDRAISING ADMINISTRATIVE ASSISTANT

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?

• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. 

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.

The Fundraising Administrative Assistant forms an integral part of our Fundraising Team. We are looking for a driven, committed, and creative individual to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful and a key support within the fundraising team. 

 The Fundraising Administrative Assistant will play a crucial role in the future growth of our charity and the impact that we can achieve through partnerships for people with sight loss.  You will be a key part of a growing fundraising team providing support across the team.

Responsible to: Individual Giving Manager 

Direct reports: None

Working hours and contract: This is a permanent full-time role (35 hours per week).  We will consider part-time and flexible working arrangements. 

Salary: £25,000 - £26,500 (depending on experience)

Location: Central London with some remote working. A minimum of two days required in the office, 50 Leman Street, London E1 8HQ.

How to Apply: 

Please submit your CV and a covering letter, with the subject header: Fundraising Administrative Assistant application to our recruitment inbox

Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?

Closing date for applications: Thursday, 9 July 2026 at noon

Early applications are encouraged. We will be shortlisting on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.

Interview dates: 16-17 July 2026 (TBC)

The interview process is as follows: 

• 1st Interview: Online with recruiting manager and fundraising colleague. 

• 2nd Interview and an informal meeting with colleagues: Face to face in London E1 8HQ with line manager and other members of the fundraising team on Wednesday, 22 July (TBC)

Role Responsibilities 

Supporter Development team 

• Support the Individual Giving Managers and Legacy Giving Manager with day-to-day communications with our donor base, including timely database administration to capture communication preferences and personal details. 

• Support the Database team with data and financial processes, including recording and batching donations, generating reports, contributing to supporter journeys and reconciling income. 

• Liaise with design and print suppliers to source quotes and deliver appeals and other campaigns. 

• Support the Supporter Development team in-person in the office, with the processing of direct marketing appeal responses, including banking of donations and sending thank you letters.

• Work with the Individual Giving Managers to implement supporter journeys to encourage further support to the organisation. 

• Support the Individual Giving Managers in building emails using the charity’s email marketing platform. 

Philanthropy team

• Use a CRM database to effectively administer and manage event and community enquiries and activities. 

• Work with the Events and Community team to send out literature and parcels to community groups and event participants in an efficient and timely manner. 

• Support with logistics for virtual and in-person events as required. 

• Work with suppliers to order new fundraising materials. Be responsible for managing and replenishing fundraising merchandise and stock.

• Helping the team to source prizes and goods for community and challenge events.

• Provide financial admin support to the Philanthropy team including batching and reconciling incoming payments.

• Provide general administration support across the Philanthropy team as required, including printing and posting items.

• Update the database and provide CRM reports as required.

Wider fundraising  

• Answering inbound calls as part of the head office call team, at least three days per week, and responding to or triaging enquiries to be resolved in a timely manner.

• Support the Supporter Care Officer in dealing with external enquiries and managing internal post, including sorting incoming post and organising outgoing fundraising post from head office. 

• Provide general administration support across the fundraising team as required. 

• Be responsible for the fundraising team’s 1Password folder, ensuring it is consistently updated. 

• To work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation. 

Person specification

Desirable skills, knowledge & experience 

• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders. 

• Proven ability to engage, inspire and enthuse a range of supporters. 

• A commitment to undertake training where required and an enthusiasm for new challenges and experiences. 

• Excellent interpersonal skills with the ability to build rapport. 

• Strong project management and prioritisation skills. 

• IT literate with experience of Word, Excel, PowerPoint, Publisher, Outlook, and databases. 

• A commitment to our values: Together we are bold, tenacious, informed and optimistic.

• Experience of using a CRM database to support relationship management. 

• Understanding of the charity sector and associated fundraising technique. 

Personal qualities 

• An understanding of and commitment to blind and vision impaired people. 

• A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.

• Highly organised with the ability to juggle several deadlines at the same time. 

• Positive, confident and enthusiastic. 

• The ability to use initiative, common sense and solve problems.

• Self-motivated, team worker with ability to work autonomously as required. 

• Willingness to work flexibly where required. 

• Approachable, creative, ‘can-do’ attitude. 

• Excellent attention to detail. 

• Happy and comfortable with managing day-to-day routine administrative tasks, in addition to prioritising ad hoc tasks when required 

• A growth mindset.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

• A great team and a supportive culture

• Employer pension contributions matching up to 10%, and death in service cover

• Generous parental leave

• Flexible/hybrid working options

• Apprenticeships scheme, study leave and financial support for training & development

• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

• An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. 

Successfully shortlisted applicants will be invited to interview online via MS Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. 

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. 

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Office Administrator
Hours: Part Time, 30 hours per week
Salary: £24,785 per annum, pro rata
Contract: 8-month contract
Location: Based at Mind in Salford, The Angel Centre, Salford

About Us:

Mind in Salford is an independent mental health charity affiliated with the national Mind network. We provide advocacy, training, and support services that empower people across Salford to improve their mental wellbeing. We are committed to challenging stigma, campaigning for change, and ensuring no one faces a mental health problem alone.

Our charity provides a range of services including advocacy, welfare rights and debt advice, offering support to clients with and including those with physical & sensory impairments, learning difficulties, dementia, autism and mental health problems and the over 60s. This role is to work within the Advice Team and also supporting the administration team.

About you and the Role:

We are looking for a proactive Office Administrator to support the Advice team.

In this role you will support the smooth running of our organisation. Experience in customer service, greeting clients, data input and answering the phones.

Main Responsibilities and Accountabilities

• Good customer care skills with an ability to put people first and ensure accessibility to the service
• Articulate and friendly and able to convey a variety of solutions and concepts accurately and concisely
• Motivated and organised with excellent time management skills
• Able to keep concise and complete records
• Able to use Salesforce as well as Outlook, Word, Excel and other Microsoft packages to a high standard
• Able to prioritise key tasks effectively whilst maintaining client care
• Able to act on own initiative, and complete actions
• Able & willing to learn, adapt and develop in the role and engage positively with new ways of working, alongside seeking appropriate training for professional development
• Able to manage day-to-day operations and develop and implement effective and efficient systems
• Able to work within legislative and quality frameworks
• Understanding of health and safety, including risk assessing and lone working precautions
• Understanding of and commitment to equal opportunities and diversity, confidentiality & data protection and Safeguarding Policies and Procedures

Closing date and time for applications: Tuesday 14th July at 5pm
Interview date: TBC

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind in Salford is committed to equity of opportunity and to creating a working environment where everyone is treated with dignity and respect. We actively welcome applications from people across all backgrounds and identities, and are particularly committed to increasing representation from communities that have historically been underrepresented in the mental health workforce. All employees are expected to uphold and actively contribute to our equal opportunities policy in everything they do.

No agencies please.

The administrator supports the Basis Yorkshire Leeds office. The post holder is responsible for providing and maintaining an efficient and professional service user focused administrative support function to the people we support and other stakeholders of Basis Yorkshire, ensuring discretion and confidentiality. To ensure the smooth running of the office and provide administrative support to the team, enabling them to provide high quality services to women and young people. Provide the first point of contact for enquiries from service users, partners and stakeholders.

TITLE: Administrator

CONTRACT TYPE: Open ended, part time 16 hours per week, flexible hours negotiable

REMUNERATION: £14.95 per hour, five weeks holiday (pro rata)

ORGANISATION: LimbPower

JOB BASED AT: Home based/ Surrey/ Kent (may include some travel)

REPORTS TO: Chief Executive Officer

POSITION OVERVIEW

To provide assistance to the CEO, Sports Development Officer and the LimbPower board.

MAIN TASKS & RESPONSIBILITIES

· To provide day-to-day administrative support for LimbPower

· To assist the CEO in all matters related to the management of the office functions

· To support the CEO and ensure the efficient running of the charity

· To appropriately collate and compile reports for board and committee meetings

· To assist with the preparation and circulation of papers for Board meetings

· To attend Board meetings and take well documented minutes to act as records

· To assist with logistics for meetings (booking facilities, accommodation, lunches etc.)

· To provide fundraising even administration support both in office and at events

· To collate the LimbPower Newsletter

ADDITIONAL RESPONSIBILITIES

· Disclosure and Barring Services administration

· Other duties as required, to ensure the smooth running of the business

WORKING RELATIONSHIPS

To develop and maintain strong and effective relationships all key organisations, partners and individuals ensuring continuing support for LimbPower, particularly:

· LimbPower board

· Sport England and commercial partners

· Health partners

· Disabled people

· EFDS and all NDSOs

NB. This job description is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of the areas of activity you will be required to work and with consultation can be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION (ADMINISTRATOR)

RELEVANT SKILLS

Essential

· Good communication skills: written, verbal, and electronic forms

· Able to control a variety of tasks

· Event and time management

· Membership management

· Strong interpersonal skills

· Proficient in Microsoft Excel and Microsoft Word

· Confident using CRM Systems

· Flexible

KNOWLEDGE AND EXPERIENCE

Essential

· Administration and/or assistant experience

· Taking meeting minutes

· Social media

· Marketing experience

Desirable

· Good working knowledge of sports

· Disability awareness

EDUCATION/QUALIFICATION SKILLS

Essential

· GCSE Grade C (or equivalent) in both English and Mathematics

· Computer literate, including Office products, Windows, and Databases

· Good written and oral presentation skills

PERSONAL ATTRIBUTES

Essential

· Is able to work independently and as part of a team

· Customer focused

· Positive approach to work

· Respectful

· Protects confidential information

· Adheres to the company’s policies and demonstrates loyalty to the company

· Takes responsibility for decisions

Applications will be reviewed on a rolling basis.

To apply for this role please email with a CV and cover note demonstrating how you are suitable for this role.