Administrative assistant jobs in beckenham, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Want to play your part in transforming society?
You're in the right place.
Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.
Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access.
The important stuff
Location: Camden, office-based
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £27,000
Closing date: Monday 5th January (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Upcoming Assessment Days: Thursday 22nd January
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
What will you do?
- Coach 16-24 year olds, bringing about powerful change in their lives
- Build great relationships with relevant professionals
- Form part of an intentional church community
What will you gain?
- Management skills and career progression
- Excellent coaching capability
- Social Impact Experience
- Christian Leadership Skills
With young people, with organisations, for society.



The client requests no contact from agencies or media sales.
The Vacancy
The Bar Council represents the nearly 16,000 barristers in England and Wales. It promotes the Bar’s high quality specialist advocacy and advisory services; fair access to justice for all; the highest standards of ethics, equality and diversity across the profession; and the development of business opportunities for barristers at home and abroad.
The Bar Council is the governing body and the Approved Regulator for the Bar of England and Wales. It discharges its regulatory functions through the independent Bar Standards Board.
We are seeking a proactive, highly organised and personable executive assistant to support our new Chief Executive in their first year at the Bar Council. Working with our executive office and governance team, the successful candidate will be responsible for planning and delivering a comprehensive induction programme for the new CEO, to include arranging and facilitating meetings and briefings with a wide range of internal and external stakeholders, as well as providing ongoing high-level administrative and organisational support to the CEO.
This is an exciting opportunity to provide support at the highest level of the organisation and encompasses diary management, stakeholder liaison, producing briefing documents and papers, minute-taking at meetings, arranging complex travel and itineraries and expense monitoring. From time to time, the postholder may be required to assist other members of the Senior Management Team and the wider executive office.
Ideally, we are looking for a EA with experience providing comprehensive support to a high-level executive, who can “hit the ground running”, manage a busy diary and prioritise complex and conflicting demands whilst planning ahead with a strategic mindset. The successful executive assistant will need to evidence a collaborative and solutions-focussed approach to work. A willingness or desire to learn about the legal sector would be beneficial.
In return the Bar Council offers excellent terms and conditions of employment, including:
- 27 days annual leave
- Up to 12% employer’s pension contribution
- Enhanced maternity and paternity pay
- Life cover, and more
For full details of the role, please refer to the job description.
The Bar Council is part of the ‘Disability Confident’ scheme. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview under this scheme.
Closing Date: Monday 5 January, 2026 at 23:59
Proposed Interview Date: Week commencing 12 January 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
READY TO HELP BUILD SOMETHING THAT MAKES A DIFFERENCE?
LOOKING FOR AN OPPORTUNITY TO LEARN AND GROW WITH A START-UP?
WE’RE RECRUITING AN ASSISTANT TO THE FOUNDER…
Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access the support they need.
We are looking for an assistant to work closely with founder Mark Johnson. This is a hands-on role which could be for someone early in their career who wants a chance to learn, take on real responsibility, and be part of building something meaningful. It will suit someone who is organised, curious, and keen to develop.
This is a varied role in a start-up environment. Things are still being built, processes are developing, and we need someone who brings order, accuracy, and a calm, positive attitude.
We’re looking for someone who:
- Has strong academic ability and can pick things up quickly
- Is organised, meticulous, and takes pride in keeping things in order
- Is interested in social justice and wants to understand our sector
- Has an open, willing attitude to learn and develop
- Can use digital and AI tools to simplify tasks
- Communicates clearly and can write simple, accurate notes and emails
- Is based in the South of England and willing to travel
This role may not be the right fit if:
- You prefer large, structured organisations with established systems
- You are mainly looking for visibility, status, or a defined career track
- You are not comfortable with varied tasks or learning as you go
WHAT YOU’LL DO
- Communication support: Draft emails, prepare short notes, and help keep Mark up to date with actions and priorities
- Organisation: Keep diaries, documents, and information in meticulous order
- Meeting support: Join conversations, take clear notes, track actions, and ensure follow-up happens
- Research: Collect short summaries, stats, and key information about our sector (addiction, mental health, homelessness, poverty, justice)
- Fundraising and bids: Assist with drafting, formatting, and preparing proposals and applications
- Documentation: Prepare simple business cases, summaries, or briefing papers
- Operations: Support basic bookkeeping tasks, receipts, and expense organisation
- Learning and development: Take on a variety of new tasks as skills grow
EQUALITY & DIVERSITY.
Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.
Can Do is a start-up using digital technology to create social change.
The client requests no contact from agencies or media sales.
This role combines administrative coordination, event support, stakeholder engagement, and public policy research. The post holder will play a key role in advancing the National Theatre’s public policy and advocacy objectives, ensuring effective delivery of projects, communications, and relationships that support our strategic goals. The post holder will work as part of the Policy team within the Communications department.
The successful candidate will have the following:
- Collaborative and strong networker, able to build relationships internally and externally to support delivery of objectives.
- Strong written communication skills, with the ability to tailor messages for different audiences.
- Able to prioritise well, manage projects simultaneously and respond quickly and comprehensively to requests.
- Strong administrative skills, with experience managing calendars, shared inboxes, and spreadsheets and strong attention to detail.
- An interest in achieving change through influencing public policy and knowledge of the issues facing the subsidised arts sector and the National Theatre specifically.
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Monday 15th December at 12 noon
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Community Fundraising Assistant (Ramadan Campaign) plays a crucial role during Ramadan. The role provides critical support in fundraising collections and events. The role will involve working occasional unsociable hours (weekends and evenings) and national travel, sometimes at short notice, during the Ramadan period to maximise our income generating opportunities.
About the Role:
- The main responsibilities of the role are lister below. Other tasks may be assigned on an ad hoc basis in support of our Ramadan fundraising activities.
- Attend mosques and Islamic institutions to collect donations and pledges in response to Muslim Aid’s appeals, supporting mosque collections through fundraising, data capture, and donor engagement.
- Set up and break down fundraising events, assisting with event setup, registration, and coordination across multiple venues.
- Provide administrative and logistical assistance before, during, and after events to ensure smooth and efficient delivery.
- Assist in the logistical coordination of Muslim Aid’s Live Appeals, helping to ensure all operational and support activities run effectively.
- Support and assist volunteers in running and managing fundraising activities, providing guidance and ensuring a positive experience for supporters.
About You:
To be successful in this role, you will need:
- Able to work unsociable hours at evenings and weekends.
- Passion and commitment to Muslim Aid’s mission and values.
- Adaptable to changing circumstances and proactively address challenges that may arise.
- Confidence in speaking to an audience and individual people.
- Any previous experience volunteering or working in a fundraising capacity would be beneficial.
Why you should apply:
Join Muslim Aid as a Community Fundraising Assistant in London and play a meaningful role in supporting impactful events and charitable activities during one of the most special times of the year. This is your opportunity to be on the front line of positive change helping to maximise fundraising through mosque campaigns, community outreach, and local collections If you are organised, adaptable, and passionate about helping others, this role allows you to directly uplift communities while nurturing your own skills in events, teamwork, and communication. Become part of Muslim Aid’s mission and help amplify the spirit of giving this Ramadan!
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
You must have the right to live and work in the UK. At this stage we are unable to offer sponsorship opportunities.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BACKGROUND
Ashiana is a ‘by and for’ women led BME VAWG service with 30 years’ experience in delivering a holistic range of specialist services to South Asian, Turkish and Middle Eastern women affected by Violence Against Women & Girls (VAWG).
OUR SERVICES
Ashiana runs three refuges with a total of 29 bedspaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG, enabling them to make informed decisions and exit violent relationships. We provide a legal service supporting women with no recourse to public funds to help resolve their immigration status.
Counselling is offered for women and girls affected by VAWG. The counselling service works from an integrative stance, with the focus of providing a holistic service whereby we also work alongside other services and provide specialist domestic violence group work. The emphasis of therapeutic work with our clients is from a trauma informed model.
We also deliver an education programme for young people in secondary schools in East London aimed at preventing domestic violence and enabling young people experiencing domestic violence to access appropriate services. The prevention service includes delivering a whole school approach in schools to young people as well as group work to women and girls across North East London boroughs as well as community engagement activities and delivery. We deliver a range of awareness raising workshops for young people in the community and training on domestic violence for professionals in the voluntary and statutory sector.
PRIMARY TASK:
To assist the Director of Finance to address all finance matter and provide all relevant information to meet internal and external demands.
Please see the attached the full job description
The client requests no contact from agencies or media sales.
Assistant Warden Job Requirements:
Company description
William Temple House is owned and run by International Students Club (Church of England) Ltd., a registered charity and non-profit Anglo-Catholic organisation that was established in 1965. Our mission is to provide affordable accommodation for and a place where up to 50 international students from differing backgrounds can share life together in an environment that gives the best chance of success with their studies.
Job description
We are looking for someone with a compassionate outlook who enjoys working with young people (students between 18 and 30), can maintain a positive mindset in unpredictable situations and handle responsibility. This is a people-centred workplace and all work we do is geared towards our mission and to look after the welfare of the students living here. It is essential that anyone applying for this role is aligned with our mission and as passionate as we are about it.
You will be working as part of a small team, sharing office space and in close collaboration with colleagues and students. This is a diverse role where you will meet interesting people from around the world. The day-to-day job can be challenging, but we provide full training and the chance of learning many new skills. Reporting to the Warden / Deputy Warden and working alongside another Assistant Warden you willassist with the general office admin duties and various tasks around the house (including some basic maintenance and repairs) for which we will provide adequate training – however, a positive attitude is essential. You will also need to be comfortable with taking personal responsibility to ensure delegated tasks are completed successfully, effectively and, where necessary, using your own initiative.
Whilst your role and daily tasks may vary, they can include (not an exhaustive list):
·Maintaining office admin paperwork, computer filing, responding to e-mails & phone calls
·Completing basic bookkeeping tasks, e.g. inputting/issuing invoices & receipts into Xero
·Inducting new residents - hour-long introductory talk to ensure they are very familiar with the running of the House from their arrival onwards, ensuring rooms are of an acceptable standard when they leave – this needs to be done with the right measure of authority
·Bedrooms & Bathrooms – repairs to fittings, unblocking drains, replacing sealant etc.
·Pest control – e.g. checking for rodent or bedbug activity, organising and potentially carrying out treatment
·Preparing and cleaning rooms before letting where necessary - e.g. following maintenance (note: rooms are otherwise cleaned by residents; communal areas by professional cleaners)
·Pastoral care – e.g. discussing personal or academic issues with residents and finding solutions
·Planning and supervising communal activities, e.g Welcome party, barbeques, etc.
·Social media posts, taking meeting notes, working with the charity trustees.
Role requirements:
Essential
· Empathetic, kind, trustworthy and compassionate
·Enjoying working with people and meeting new people from different backgrounds
·Enthusiasm, adaptability and a willingness to learn new + develop existing skills
·Excellent written and spoken English with good communication skills
·Being able to work well as part of a small team
·Comfortable with manual tasks and problem solving
·Computer literate
·Willing to accept responsibility of emergency out-of-hours contact (on a rota basis), time off in lieu
·Live within easy commuting distance of Earl’s Court
Desirable:
Previous experience in any of the following:
·Maintenance/technical role
·Administrative office-based role. Knowledge of Microsoft Office, Teams and Xero useful
·Customer-facing role
·Other languages a big advantage
·Use of social media for marketing
Please note – there is no scope for working remotely.
If you're interested in working here then please have a look at our website to give you more idea about the charity background
The client requests no contact from agencies or media sales.
A little about us
We are one of the largest providers of mental health services to schools in London. We also provide early years education and family support, including offering emergency assistance for families in crisis. Through this work we support thousands of children and families each year.
Our values
We work with children and families of all faiths and none; our sole aim is to help those in greatest need so they can overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.
About the role
As Marketing and Communications Assistant, you will help us tell compelling stories about the work we do and the difference we make to children’s lives. This exciting role would suit someone looking to gain experience in the charity sector and learn more about different areas of marketing and fundraising. Experience of using Adobe InDesign is essential.
Key responsibilities
The workload will be varied and rewarding. Key responsibilities will include:
- Assist in developing marketing and fundraising campaigns from concept to completion.
- Design and produce print and digital materials, and support basic video editing.
- Create social media content, schedule posts, and update website content.
- Assist in marketing our mental health services to schools and promoting access to our family centres.
- Work with service teams to design engaging resources to support our work with children and families.
- Contribute to events, deliver presentations and manage communications with supporters.
- Help to distribute gifts and food to hundreds of disadvantaged families at Christmas.
If this variety appeals to you, please apply today!
About you
- Proactive, enthusiastic, and comfortable managing a varied and busy workload.
- Enjoy creative challenges and working collaboratively.
- Experience using Adobe InDesign.
- Keen interest in marketing and fundraising and working in the charity sector.
What you will get in return
- Generous annual leave allowance of 27 days p.a. plus bank holidays
- 11% employer pension contribution
- Access to a staff Health Plan and Employee Assistance Programme
- The opportunity to access further training to develop your marketing skills
- The opportunity to wake up each morning and feel you are making a positive difference!
Location
Lovely office at 73 St Charles Square, London. W10 6EJ (private off-street parking is available for staff). Hybrid working options considered, with the expectation staff attend the office at least two or three days per week on average. At busy times, full-time office working will be required.
Application deadline
Monday 15th December 2025
Interview date
Monday 22nd December 2025
Application requirements
Please submit your CV and a concise cover letter (max. two sides of A4) that clearly sets out why your skills and experience make you suitable for this role and what motivated you to apply. The cover letter should include information on why you want to work for our organisation. Only shortlisted candidates will be contacted.
Please submit your CV and a concise cover letter (max. two sides of A4) that clearly sets out why your skills and experience make you suitable for this role and what motivated you to apply. The cover letter should include information on why you want to work for our organisation. Applications that do not include a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Beyond Food Foundation is looking for a Programmes assistant.
Do you have the skills to support groups of young people and adults to achieve their full potential?
Do you want to be part of helping to change people's lives?
We are looking for someone to support the delivery of our life changing programmes.
Ideally you will have some experience in working with young people, vulnerable adults or assisting with education / training programmes.
Our programmes are built around the kitchen and dining table, you will work closely with a Chef trainer and Food Engagement Lead to make the sessions run smoothly. An understanding of food or the hospitality industry is a bonus.
£29,000 - 35,000 per annum, experience dependant - 40hrs per week - Monday - Friday.
The Foundry, E6 5NX and across London as required.
28 Days annual leave + bank holidays
Please provide a covering letter no longer than two pages, outlining your experience and explaining why you feel you meet the criteria set out in the job description
At Beyond Food, we support individuals whose lives have unravelled to rebuild with purpose, pride, and community.
The client requests no contact from agencies or media sales.
You will support the People and Culture Manager with HR administration and systems, look after two leased premises so visitors, staff and volunteers have a positive experience of XLP, and make sure our health and safety duties and maintenance plans are carried out by working closely with external contractors. You will also help coordinate internal meetings, training and team days so that staff feel valued and supported in their work.
We are looking for someone who enjoys working with staff, volunteers, stakeholders and contractors, who communicates clearly, and who brings strong systems and facilities experience with a sharp eye for detail and quality.
We are looking for someone who enjoys working with and enabling others, who communicates clearly, who brings strong systems and facilities experience with a sharp eye for detail, and is committed to continuous improvement.
This is a practical and varied role, ideal for someone who wants to help our charity live out its values through our culture and everyday practice.
This is a full-time hybrid role, with a minimum of three days in the XLP Office.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about the vision of the church to transform communities? If so, this is the opportunity for you.
Location: Islington, office-based
Contract: Full-Time, Permanent
Hours: Monday - Friday, 9.30am - 5.30pm (With some out-of-hours work needed for events such as our Spear Celebrations)
Salary: from £27,000
We are interviewing on a rolling basis.
Application pack: Have a look at our application pack for more information about the role and Resurgo
Benefits
- 28 days annual leave (including Christmas Gift Days) plus bank holidays
- Excellent benefits including Health Insurance
- Amazing personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
- Regular staff prayer meetings, conferences and retreats (one residential)
We are now recruiting for a Lead Coach in Islington - an outstanding opportunity to work as part of a local church to deliver the Spear Programme.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has supported more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
In this role, you’ll be responsible for:
The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.
Delivery of Spear Programme - Group and 1:1 coaching [60%]
- Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
- Building relationships with young people on the programme and managing culture, and attitudes in the training room.
- Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.
Delivery of Spear Career [20%]
- Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.
Training the Asssistant Coach [10%]
- Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.
Trainee recruitment [10%]
- Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.
Continuous professional development
- Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Church Partnerships Managers with overall team training and development.
Personal qualities we're looking for:
- An active Christian, passionate about personally representing the values and beliefs of Resurgo and the partner church
- You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
- You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
- Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
- You are great at building relationships, with solid communication skills
- Good administrative and organisational skills, working well under pressure with the ability to prioritise workload
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities:
- Support and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s, and a dedicated Church Partnerships team.
- Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
- This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
- In the event of a job offer, a DBS check will be requested.
Resurgo is a charity with a mission to transform society, of which the Spear Programme is just one part. We use our expertise in coaching and impact management to equip other organisations to cultivate change. Find out more about our work here.
With young people, with organisations, for society.



The client requests no contact from agencies or media sales.
In-Work Support and Communication Assistant
Salary: £26,999 - £29,500 per annum, pro-rata (£13,114 – £14,329 per annum for 17 hours per week).
Hours: 17 hours per week, days to be agreed
Place of work: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF
Department: In Work Support
Reports to: Project Lead- Employment Development and Access Support
Contract period: Permanent (dependent on funding)
About Action on Disability
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Youth, Employment, Welfare Benefits, and Independent Living.
Purpose of the Role
The postholder will play a key role in delivering high-quality, person-centred In-Work Support to Disabled employees and their employers. This includes maintaining accurate support plans, carrying out regular workplace visits and reviews, and ensuring support remains effective and tailored to individual needs. The role also involves supporting recruitment administration. The postholder will contribute to quality assurance by monitoring feedback, updating CRM systems, and supporting communication across the team. In addition, they will help organise staff and employer events, produce newsletters, and create engaging content to promote inclusive employment practices and celebrate the successes of the In-Work Support service.
Main Responsibilities
Service Delivery and Support Planning
- Update and maintain accurate support plans for In Work Support clients.
- Carry out regular workplace visits/support assessments and remote check-ins with employees to review progress and provide support.
Monitoring, Feedback, and Quality Assurance
- Chase, read, action, and securely store all feedback forms.
- Share relevant feedback and service updates with line manager in a timely manner.
- Ensure all CRM systems are updated with accurate and up-to-date records.
Recruitment Administration
- Support the recruitment process by being part of the interview panel, chasing references, scanning and storing key documents, and completing necessary online checks.
- Monitor and record completion of mandatory online training for new and existing staff.
Events and Communications
- Support the organisation and delivery of three annual staff events, ensuring accessibility and engagement.
- Create a fortnightly newsletter with updates, stories, and resources related to In-Work Support from feedback and visits.
Closing Date: Friday 2nd January 2026
Interview Dates: Week commencing 5th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
You do not need to meet every point to apply. We welcome applications from Disabled people and value a wide range of experience, including lived experience of disability.
We welcome applications from Disabled people and will provide reasonable adjustments at all stages of recruitment and employment.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About YMCA St Paul’s Group
YMCA St Paul's Group is a charity committed to supporting and empowering young people and communities across London. We provide transformative youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those at risk of homelessness.
Our mission is to help create thriving places for young people and flourishing communities. With over 150 years of service, we remain dedicated to long-term transformation of mind, body, and spirit.
About the Role
As a Housing and Support Assistant, you will play a crucial role in delivering high-quality housing and support services to our residents. You will often be the first point of contact for residents and visitors, responding to a wide range of enquiries and offering clear, holistic, and informed guidance.
This role is wonderfully varied, combining customer service, reception duties, safety responsibilities, and building support. Whether welcoming new residents, assisting Health & Wellbeing members, or responding compassionately to concerns, you will be a key representative of YMCA St Paul’s Group throughout the night.
Key Responsibilities
Deliver Outstanding Customer Service
Be the warm, reassuring presence that sets the tone for a positive resident experience. Your professionalism and empathy will leave a lasting impression on our residents and their support network.
Versatility at Its Best
No two shifts will be the same. Alongside reception responsibilities—such as managing telephone services, handling mail, overseeing repairs, and processing payments—you will support the smooth operation of the building and contribute to a safe, welcoming environment.
Safety and Security
As the designated first aider and fire marshal, you’ll play a vital role in safeguarding residents during emergencies. Your routine wellbeing checks, patrols, and facilities inspections will help uphold a safe and comfortable environment for all.
Welcoming and Listening
As the first point of contact, you may welcome new residents, respond to complaints, handle reports of anti-social behaviour, and provide a compassionate, attentive ear. Your ability to identify, escalate, and report concerns appropriately will be essential.
A Supportive Team Environment
Joining our team means becoming part of a friendly, experienced, and collaborative group of housing advisors. Your skills and passion will shine as you help make a meaningful difference in the lives of our residents. The diverse nature of your responsibilities will keep you engaged, while the impact of your work will be a source of pride and fulfilment.
What We Offer
At YMCA St Paul’s Group, we are committed to improving diversity and inclusion across our workforce and services. We value your authenticity and encourage you to bring your unique voice and perspective. You’ll also have the opportunity to influence positive change by participating in our Employee Resource Groups.
We believe in your growth. Through our comprehensive learning and development programme—including training, qualifications, and hands-on experience—you’ll be supported in gaining the skills you need while accessing clear pathways for professional progression.
Benefits to Support Your Mind, Body, and Spirit
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Free gym access across all YMCA sites
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Discounts from major retailers and supermarkets
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Free wellbeing and counselling services
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Flexibility to work across a range of outer London locations
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Career development programmes to help you thrive
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Family-friendly policies, including enhanced maternity pay
-
Life Assurance
Contract: 1.0 FTE (37.5 hours per week), permanent with 6-month probation period
Salary: £56,650-70,000 per annum, depending on experience
Location: Remote working, with option to use co-working space
Start Date: As soon as possible
Reports to: Executive Director
Please note: You must have the right to work in the UK.
How to Apply
Closing Date: 4th January 2026 (23:59 GMT)
To apply, please submit the following:
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Cover letter (maximum 2 pages)
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CV
Due to the volume of applications, only shortlisted candidates will be contacted. If you have not heard from us within two weeks of the closing date, your application has not been successful on this occasion.
About BASIC
BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.
For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.
BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.
BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.
What We Offer
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Competitive salary with room for growth
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30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period
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Employer pension contributions of 5% (above the national minimum)
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Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours
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Remote working with option to use co-working space
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1-2 all-staff in-person team away day per year, as well as other in-person working opportunities
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Opportunities for professional growth and development
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Excellent team culture built on respect, openness, and inclusion
The Role
BASIC is seeking a hands-on Financial Controller to lead our finance function during a period of sustained growth. The Financial Controller will work across Programme teams ensuring strong financial management and reporting to funding partners, maintain strong financial controls, ensure compliance with charity finance regulations, and provide accurate financial reporting to our Directors and Board of Trustees.
The Financial Controller will oversee the small finance team, including line management of a Finance Assistant and management of an external bookkeeper consultant. This team will be responsible for the majority of financial accounting, processing payroll, and accurate bookkeeping, for which the Financial Controller will be ultimately accountable.
The role includes managing restricted and unrestricted funds in accordance with funder requirements and programme needs, preparing statutory accounts for external audit, and overseeing payroll processing. This role reports directly to the Executive Director to prepare annual budgets and financial strategy, and works closely with the Board's Financial Development Committee to present its implementation.
The ideal candidate will be a qualified accountant with strong technical accounting skills, experience in charity finance, and a proven track record of effective financial management of a growing organisation. You should be comfortable both managing a small team and working hands-on when needed, building collaborative relationships across the organisation. You will need to be a multitasker with the ability to work at pace, and be willing to develop the finance function and best practices to enable the organisation to grow further.
Key Responsibilities
Financial Accounting and Reporting
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Oversee the maintenance of accurate financial records and bookkeeping in accordance with charity accounting standards (SORP)
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Prepare monthly management accounts including variance reporting and rolling forecasts
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Prepare annual statutory accounts and manage the annual independent audit process in its entirety
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Manage restricted and unrestricted funds in accordance with funder requirements
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Provide accurate and timely financial reporting to the Board of Trustees, Executive Director, and funding partners
Financial Operations
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Oversee day-to-day finance operations including payment processing, staff expenses, and cost allocation (including staff costs)
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Oversee monthly payroll using QuickBooks (led by Finance Assistant)
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Manage treasury functions including bank and cash management
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Oversee procurement of key assets such as IT equipment
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Cashflow management
Grant and Budget Management
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Support budget development for funding bids and proposals
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Monitor spend against grants and projects, working towards full cost recovery
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Prepare financial reports for donors and funding partners
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Lead annual budget-setting and forecasting processes in collaboration with the Board and Executive Director
Financial Systems and Controls
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Develop and maintain robust financial systems, processes, and controls
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Continuously improve finance processes and identify efficiencies
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Advise on financial governance and best practice
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Manage financial risks and opportunities (e.g., insurance, foreign exchange)
Team Management and Stakeholder Relations
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Line manage the Finance Assistant and oversee external bookkeeper consultant
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Build collaborative relationships across the organisation
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Manage relationships with key external stakeholders including banks, international transfer services, and audit partners
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Work closely with the Board's Financial Development Committee and BASIC's Treasurer
Please note: This list is not exhaustive. Other tasks may be required as they arise.
Person Specification
Essential Criteria:
- Qualified accountant (ACCA, CIMA, ACA or equivalent) or part-qualified with significant relevant experience
- Proven experience in a mid-level to senior finance role, with responsibility for financial accounting and reporting
- Experience managing restricted and unrestricted funds
- Experience preparing statutory accounts and managing audit processes
- Experience in a growing organisation, implementing and improving financial systems and controls
- Strong technical accounting skills and understanding of financial controls
- Excellent numeracy and attention to detail
- Proficiency with accounting software (experience with QuickBooks highly desirable)
- Strong Excel/spreadsheet skills
- Excellent communication skills, able to explain financial information to non-finance colleagues
- Highly organised with ability to manage multiple priorities and work to deadlines
- Proactive and solutions-oriented, with ability to work both independently and collaboratively
- Comfortable working hands-on when needed while also providing strategic oversight
- Ability to work at pace in a fast-growing organisation
- Commitment to BASIC's mission and values
Desirable Criteria:
- Experience in charity finance and understanding of charity accounting standards (SORP)
- Experience line managing finance staff
- Experience in an international organisation or with international funding
- Understanding of charity governance and regulatory requirements
Working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats
The client requests no contact from agencies or media sales.
Customer Services Advisor
We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents and help deliver excellent housing services.
Position: Customer Services Advisor
Salary: £28,357 per annum
Location: Hammersmith with hybrid working
Hours: Full time, 35 hours per week including a mandatory office day on Tuesdays
Contract: Permanent
Closing date: Friday 19 December 2025
Interview date: Week commencing 12 January 2026
About the Role
You will be part of a small and collaborative customer services team providing a reliable, positive and professional service to residents. Acting as the first point of contact, you will handle a high volume of enquiries, resolve issues quickly, and ensure that residents feel listened to and supported.
Key responsibilities include:
- Managing customer enquiries by phone and email, providing clear and accurate information
- Handling tenancy and responsive repair queries, raising works orders and keeping residents informed
- Keeping records and systems updated with detailed and accurate notes
- Liaising with contractors to ensure repairs are completed efficiently
- Supporting rent and service charge enquiries, including taking payments
- Helping to manage voids and lettings by keeping applicant information up to date
- Working with colleagues across the organisation to ensure a seamless and resident focused service
- Responding professionally to complaints and helping drive improvements based on resident feedback
- Ensuring all work complies with policies, procedures, safeguarding and data protection requirements
About You
We are looking for someone organised, calm under pressure and committed to delivering the best possible customer experience.
You will have:
- Experience providing high quality customer service, including managing difficult conversations
- Excellent written and verbal communication skills
- Strong IT skills, including confidence using Microsoft Office
- Experience handling a high volume of calls
- Ability to prioritise workload and work to deadlines
- A collaborative approach and the confidence to use your own judgement
- Empathy, professionalism and a commitment to supporting residents
- An understanding of equality, diversity and inclusion
It would be an advantage if you have experience with works ordering systems or Microsoft Dynamics, or knowledge of basic property maintenance, but full training will be provided.
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include: Customer Service Officer, Housing Assistant, Resident Liaison Officer, Repairs Administrator, Contact Centre Advisor, Customer Support Advisor. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.









