Administrative officer jobs
Are you passionate about making a real difference in people’s lives and delivering an outstanding service?
We’re excited to recruit for a Supporter Care Officer, and you will join our collaborative and solutions focused Supporter Care team!
You will play a vital role in ensuring every supporter feels valued and appreciated and have a key part in enhancing the supporter experience and ensuring donations and data are handled with care and precision, contributing directly to the success of our life-saving work.
Some of the things you will be responsible for are:
- Delivering an exceptional supporter care service and you'll be the first point of contact for our supporters, ensuring every interaction is professional and aligned with our values.
- Supporting the Senior Supporter Care manager with fine-tuning processes, handle queries escalated to you, and drive onward improvement by meeting team performance goals and championing innovation.
- You will process gifts to maintain accurate records and financial reconciliation. Your attention to detail will directly support our fundraising success.
About You
- Proven experience in Supporter Care and income processing, ideally within a charity environment, with confidence in handling sensitive or escalated supporter interactions.
- Strong working knowledge of CRM systems (ideally Raiser’s Edge), with a solid understanding of data accuracy, Gift Aid, and Data Protection legislation.
- Excellent communication and interpersonal skills, with a proactive, solutions-focused approach and the ability to manage multiple tasks while working collaboratively across teams.
- Team-oriented and values-driven, with a passion for delivering great supporter experiences, a positive attitude, and a commitment to continuous improvement.
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courageous
- Collaborative
- Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- Please download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Alex (contact details are on our website's advert).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. We're looking for candidates who can seamlessly integrate into the team and therefore, must meet all the essential criteria to be considered for this role.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Interviews will be held in person at our office, on 1st and 2nd October. Our address is Queen Elizabeth House, 4 St Dunstan’s Hill, EC3R 8AD.
- Please note: If you have applied for this position since July 2025, we are unable to consider a further application at this time.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Based: Central London, Green Park (with flexibility to work one or two days a week at home)
Contract: Full time, 35 hours per week (some flexibility is possible for the right candidate)
About the Foundation
The Bernard Sunley Foundation is a family grant making foundation which supports charities in England and Wales working to raise the quality of life and provide greater opportunities for the young, the elderly, the disabled and the disadvantaged.
The Foundation has awarded over £140 million in grants since it was established in 1960. Each year, the Foundation awards nearly £5 million to capital projects that deliver a real community focus or provide facilities to support those in need. Grants are made across the Foundation’s four funding categories of community, education, health and social welfare. In the last financial year, the Foundation made 380 grants, totalling £4.860 million.
About the role
The Grants Officer will join our small, hardworking, friendly team and will be responsible for overseeing the monthly grants programme. They will support the Director in collating the board papers for each of the three annual Trustees’ meetings. They will also be expected to help assess the large and medium grant applications that go through to the Trustees’ meetings. The new Grants Officer will be asked to visit charities and projects, which will entail travel across England and Wales. The new Grants Officer will also maintain the grants database, be responsible for updating the new website and be the first port of call for any grant application enquiries.
About you
This role would suit a range of candidates and we are open to candidates without direct grant making experience but the successful candidate will need a demonstrable understanding and knowledge of the grants world. We are particularly keen to hear from people who have energy, enthusiasm, good communication and relationship building skills and experience and confidence with databases. An understanding of how to read charity accounts would be a bonus but training will be provided for the chosen candidate. You will have an aptitude for working both independently and as part of a collaborative team and managing a varied and busy workload.
To apply
If you would like to apply for the role, please send your CV together with a completed Application Form (attached to this ad), by 10am on Monday 6 October to the email address in the Candidate Information Pack (also attached).
More Information
If you want to discuss anything in more detail, please email or call Allyson Davies, our recruitment advisor, via the contact details in the Pack.
Location (UK): Office Hybrid* - Cardiff
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Travel in and around Wales, with a willingness to travel to Versus Arthritis offices on occasions (London, Belfast, Glasgow.)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are the leading influencer for change in Wales and are seeking an experienced Senior Policy Officer to join our dynamic Partnerships and Influencing team in Wales. You will be part of a passionate team dedicated to bringing about lasting change for people with arthritis and musculoskeletal (MSK) conditions, identifying creative policy solutions, influencing decision-makers and campaigning alongside people with arthritis.
With the establishment of the MSK Strategic Clinical Network in Wales, along with a policy framework setting MSK as a government priority, this is an exciting time to join Cymru Versus Arthritis. We are optimistic about the future but there is still more to do.
About the role
As part of our influencing team, you will play a critical role in shaping and influence policy thinking, managing time-sensitive projects across our policy priority areas, and building relationships with stakeholders and decision-makers across Wales.
You will gather, analyse, and share information about external policy developments and their implications for people with arthritis, developing policy positions, producing evidence-based briefings and reports and contributing to consultation responses.
As well as working closely with nation influencing colleagues and teams across the Services & Devolved Nations Directorate, you will work closely with the UK Advocacy & Health Intelligence team, Research Directorate and strategic communications teams, including representing us on cross-sector policy groups and participating in events and conferences.
We’ll give you autonomy, variety and challenge with opportunities to lead projects, to work together with inspirational campaigners and people with arthritis, as well as collaborate with senior Welsh Government and NHS Wales stakeholders. We’re a supportive team who will value your well-being and professional development.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
You will have ready-made resourcefulness, be a creative thinker, with strong analytical, written and verbal communications skills. An enthusiastic, adaptive and flexible approach is important, together with an ability to work with autonomy and across teams as well as:
- Experience of influencing and external policy and decision making within Wales.
- Understanding of current healthcare policy issues relevant to people with long-term conditions or disability.
- Experience of drafting policy papers and briefings, and the ability to understand and articulate academic research and policy papers.
- We value the importance of the Welsh language in our work and the ability to speak Welsh or the commitment to learn Welsh is encouraged.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
You must be based, and hold the right to work, in the UK to apply for this position.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interviews expected: Thursday 23 October 2025 at Cymru Versus Arthritis Office, Cardiff.
As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Learning Operations Administrator
We are seeking a highly organised administrator with a passion for the outdoors to support the delivery of learning programmes and activities.
Position: Learning Operations Administrator
Salary: £25,500 pro rata
Location: Low Beckside Farm, Mungrisdale, Cumbria, CA11 0XR
Hours: Part time
Contract: Permanent
Closing date: Thursday 25 September 2025 at 23:59
Interviews: First stage – Monday 6 October 2025 (online), Second stage – Tuesday 14 October 2025 (on site in Mungrisdale)
About the Role
This is a varied and rewarding role supporting the coordination and administration of Outdoor Learning programmes. Working from a working upland farm in Cumbria, you will play a key role in ensuring apprenticeships, training courses, traineeships and Outdoor Learning sessions run smoothly.
Key responsibilities include:
- Coordinating bookings and managing enquiries via phone, email and in person
- Maintaining accurate records and updating databases, including Salesforce
- Supporting the Learning team with risk assessments, health and safety compliance and safeguarding processes
- Producing reports and collating feedback to measure impact
- Liaising with contractors, farm staff and partners to ensure resources and facilities are in place
- Assisting with the organisation of events, networks and training sessions
This role offers the opportunity to contribute to programmes that connect children and young people with the natural environment, particularly those who face barriers to accessing the outdoors.
About You
You will be an experienced administrator who is methodical, reliable and confident working independently as well as part of a team. You will enjoy variety in your work and be able to adapt quickly to changing priorities.
Essential skills and experience include:
- Strong organisational and administrative skills with excellent attention to detail
- Good IT skills, including Microsoft Office and database management
- Clear and confident communication skills, with the ability to liaise with a range of stakeholders
- Experience working with safeguarding and GDPR requirements
- An interest in Outdoor Learning and the benefits of environmental engagement
- A positive, proactive approach and enthusiasm for working in all weather conditions on a farm site
It would also be an advantage if you have experience using Salesforce, knowledge of the charity or education sector, or an understanding of upland farming.
About the Organisation
This is a unique opportunity to join an educational charity that owns and manages farms, woodlands and natural habitats across the UK. The organisation delivers Outdoor Learning programmes, provides grants, undertakes research and works in partnership with others to inspire stronger connections with nature.
As part of the team, you’ll enjoy a friendly, creative and supportive working environment alongside a generous benefits package including:
- 10% employer pension contribution
- 27 days annual leave plus bank holidays and office closure over Christmas
- Life assurance
- Employee Assistance Programme
- Training and development opportunities
Other roles you may have experience of could include; Administrator, Programme Coordinator, Education Administrator, Operations Assistant, Project Support Officer, Office Coordinator, Training Administrator.
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
This role will be known internally as Supporter Care Executive*
Main duties and responsibilities of the role:
Supporter engagement
· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
· Managing email enquiries, either by responding or forwarding as necessary.
· Responding to written enquiries received in the post.
· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
· Recording feedback received by the charity and assisting in the resolution of complaints.
· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
· Processing and thanking donations relating to regional fundraising and sporting events.
· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.
· Opening and batching incoming post.
· Updating team procedures as required.
· Archiving, scanning and filing documents.
What we are looking for:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Engaging and professional telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Professional and hard-working team player.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are seeking an experienced HR Officer to join our People & Culture team, providing professional HR support to managers and employees. You will ideally have experience of providing HR in a small to medium sized organisation with the ability to manage multiple priorities and work to deadlines. This is a great opportunity for someone who is looking for a challenging interim role.
You will be responsible for:
- Supporting with all areas of recruitment including agreeing job descriptions, drafting and posting job adverts and managing applications
- Conducting all necessary pre-employment checks
- Issuing offer letters, employment contracts and other correspondence
- Onboarding of new staff and arranging induction training
- Dealing with first-line queries on HR policies and procedures, pay and benefits
- Highlighting any people issues to the HR Advisor and Director of People & Culture
- Assisting in monthly payroll preparation, inputting instructions on payroll spreadsheet
- Monitoring probation review and performance review paperwork and chasing missing documentation as needed
- Updating HR system with joiners, leavers and other changes as required
You should have:
- Previous experience as HR Officer or Assistant, ideally in a small HR team in a charity or SME
- Thorough and up to date knowledge of employment legislation
- Knowledge of best practice in HR policies and procedures together with experience of finding practical solutions to people issues
- Recruitment & selection experience
- Experience of using an HR database
- Strong organisational skills and attention to detail
- Ability to deliver good customer service
- Excellent written and verbal communication skills
- Tact, discretion and experience of handling confidential information with sensitivity
- A self-starter, able to use initiative and work independently to overcome challenges
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
To apply
Please send your CV and a covering letter (no more than two sides) highlighting how your skills and experience equip you for this role.
Interviews will be held on 6th October 2025
Bringing life-changing action to people in crisis around the world
About the opportunity
The Training Officer will have a range of administrative responsibilities relating to Action Tutoring’s tutor training delivery and curriculum resources.
As Training Officer, you will support the Training Team by scheduling sessions in digital systems, organising and checking ID and DBS documents submitted by volunteer tutors, and responding to enquiries to support a smooth tutor journey. The role does not involve delivering training to volunteers
You will also support with managing the version history and corrections of our bespoke tutoring curriculum resources, helping keep our online library of materials accurate and up to date.
Deadline: Sunday, 12th October 2025
Interviews: Tuesday, 21st October 2025
Start date: Ideally, as soon as possible
Contract and hours: Part-time 0.8FTE (30hours per week, ideally Monday to Thursday) fixed-term contract until 21st August 2026.
Please note, this role involves a small amount of evening and weekend work (approximately 90 minutes per week during peak volunteer recruitment periods), scheduled in advance and with time off in lieu given.
Duties and responsibilities
- Process DBS checks for volunteers (training provided).
- Communicate with volunteers before and after training to guide them through the DBS process and resolve any issues.
- Schedule tutor training events in our CRM, Salesforce, and manage video conferencing set-up in Zoom.
- Support with maintaining and updating tutor training paths on our digital learning management system, 360Learning.
- Manage the digital storage of our curriculum resources for staff and volunteers, maintaining accurate version control and assisting with corrections and updates.
- Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
Qualification criteria:
- The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Strong organisational skills; experience managing complex digital administrative processes with multiple stakeholders.
- Strong written and verbal communication skills; experience in assisting customers or other stakeholders with queries.
- Previous professional experience handling sensitive personal information appropriately.
- Proficiency in using Google Workspace.
- Evidence of adapting quickly to new software, including using video-conferencing software to set up events.
- Evidence of adapting quickly to using a CRM system.
You will likely be more successful in this role if you have:
- Experience managing DBS applications, including supporting applicants with inquiries.
- Experience using Salesforce CRM for administration.
- Experience using Zoom to schedule online events.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a People Officer to join a highly regarded Educational Membership Body based in the heart of London. This is a full-time, permanent based in London, providing essential administrative support to the HR team to ensure the smooth running of all human resources processes and the employee lifecycle.
Key responsibilities of the role:
- Act as the first point of contact for HR and recruitment enquiries, delivering excellent customer service to staff, volunteers, and external stakeholders
- Assist with providing first line people advice and guidance to Line Managers and employees through keeping up to date with people policies
- Assist with People Team projects as needed
- Assist the People Team with note taking at formal ER meetings when required
- Coordinate recruitment processes, including preparing job adverts, supporting managers with documentation, liaising with candidates and agencies, managing the applicant tracking system, arranging interviews, and issuing offer letters
- Support onboarding processes by preparing contracts, arranging and delivering inductions, setting up new starters on the HR system, and issuing confirmation correspondence
- Administer employee relations and benefits processes, including managing staff changes, leavers, annual leave queries, absence monitoring, and renewals of checks and registrations
- Maintain accurate HR records and databases, run reports, update intranet pages, and ensure compliance with GDPR requirements
- Assist with the coordination of learning and development programmes, including organising training sessions and maintaining attendance records
Ideal candidate profile:
- CIPD level 3 or 5 or equivalent
- At least 3 years in a similar HR position
- Strong IT skills, including MS Office (Word, Excel, PowerPoint) and experience with HR databases
- Excellent attention to detail, organisation, and ability to prioritise effectively
- Strong interpersonal and communication skills, with the ability to work collaboratively across teams
Salary: £33,000 - £33,200 per annum + excellent benefits
Location: Charing Cross, London
Working hours: Full-time (35 hours per week) - Hybrid
Contract: Permanent
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
We are open to flexible, hybrid and remote-working, with some in person attendance required to support our conferences and events (approximately 4-6 per year) across the country, and attendance to our in-person team days in Leeds (2 per year).
About us
Student Minds is the UK’s student mental health charity. We have a clear vision: No student should be held back by their mental health. We empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We challenge the higher education sector, health sector, and government to make student mental health a priority.
The opportunity
We’re looking for a highly organised and proactive Programme Officer to join our Sector Improvement Team. You’ll play a vital role in helping us deliver the flagship University Mental Health Charter Programme and Award, which supports universities to promote the mental health and wellbeing of their staff and students.
This is a varied and purposeful role, where you’ll provide administrative, logistical, and digital communication support across the programme. From managing bookings and contracts, to coordinating communications and supporting event delivery, your work will help us deliver a high-quality experience to our university members and stakeholders across the UK.
This is a great opportunity for someone who thrives on detail, enjoys working with digital systems, and wants to make a meaningful impact on student mental health.
Your key responsibilities
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Provide effective administrative and logistical support for the University Mental Health Charter Programme and Award.
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Support the planning and delivery of events, meetings, and online activities.
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Act as a first point of contact for member universities and stakeholders, handling enquiries and signposting appropriately.
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Coordinate programme communications, including newsletters, inbox management, and digital hub content.
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Maintain accurate records and support finance processes.
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Help manage digital tools and systems to improve efficiency and stakeholder engagement.
What we’re looking for
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Experience in an administrative or support role.
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GCSE Maths and English, or equivalent qualification or experience or demonstration of ability.
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Strong organisational skills with excellent attention to detail.
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Clear written and verbal communication skills.
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Confidence working with digital tools and systems.
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Ability to manage your own workload, prioritise effectively, and meet deadlines.
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A collaborative, proactive, and adaptable approach.
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Commitment to Student Minds’ values of inclusion, co-production, and anti-racism.
What you’ll gain
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The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
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Experience in a varied role with opportunities to learn and develop.
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A supportive and collaborative workplace culture that values wellbeing.
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Flexibility in how and where you work.
How to apply
If this sounds like a good fit, we’d love to hear from you!
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Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
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Download and complete our application form- instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
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Upload your completed application form, by clicking 'Redirect to Recruiter'.
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Complete the Equality Monitoring Form.
Closing date for applications: 28th September 2025
Interviews: 8th-9th October 2025
Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
Operations Manager – St Paul’s Church, Salisbury
St Paul’s is a lively evangelical church in the heart of Salisbury with a vision to see lives transformed by the good news of Jesus. We are looking for a highly organised and proactive Operations Manager to join our Ministry Support Team and play a key role in enabling our mission.
This role involves leading and coordinating the day-to-day operations of the church, including venue and technical management, health and safety, systems administration, and event support. You will also provide administrative support in HR processes, such as onboarding new staff and helping implement systems.
We are seeking someone with strong organisational and communication skills, a practical approach to problem-solving, and the ability to manage multiple responsibilities with professionalism. Above all, we want a team player who shares our Christian ethos and is committed to supporting the life and ministry of the church.
This is a full-time role (35 hours per week), with a competitive salary, pension, and the opportunity to serve in a dynamic and outward-facing church community.
The client requests no contact from agencies or media sales.
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries.
About you
You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems
Key Activities
Donation Processing
- Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
- Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
- Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
- Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.
Financial Administration
- Inputting of all financial data (income and expenditure) into Quick Books.
- Preparing and following up suppliers invoices for payment.
- Processing expenses claims.
- Managing the banking of income and supporter cheques.
- Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.
Facilities & Office Management
- Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
- Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
- Manage and order office supplies, stationery and equipment.
- Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.
Information Technology
- Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers.
- Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
- Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
- Assisting with continuous improvements in Medair UK’s use of IT.
Engagement Support
- Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
- Supporting the production and automation of email newsletter and appeals via Campaign Monitor
- Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
- Producing digital surveys and web-forms as required.
- Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.
HR Administration
- Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
- Supporting the Head of Operations with team training and organisational learning and development opportunities.
Qualifications - DESIRABLE
- Vocational qualification in business or financial management / administration desirable
Languages
- Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
- Experience of office administration / financial administration
- Experience of Microsoft Office solutions, including Excel and Word; Internet and email proficient
- Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
- Experience of finance packages
- Able to work to tight deadlines
- Capable planner with attention to detail for data quality, accuracy and consistency
- Clear spoken and written communicator
- Strong team player
- Ability to handle a wide and varied workload and work on own initiative
- Inspired by and in full agreement with Medair’s Christian values and ethos
- Willing to contribute to the spiritual life of the team including prayer meetings
- Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
- Experience and proficiency in the use of Salesforce and Quickbooks
- Knowledge or experience in the HR, IT or Office Management disciplines
- Experience in charity sector
- Experience in relief / development work
- Understanding of Humanitarian Issues
Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent
Salary: £28,900 (pro rated to agreed part-time hours)
Closing date: Monday 22nd September, 5pm. Interviews likely to be held on Wednesday 1st October.
Workplace: Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
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The client requests no contact from agencies or media sales.
Would you like to make a difference?
We are looking for a highly organised and motivated individual to join our team as Executive and Policy Assistant. This is a varied and rewarding role, working directly with the CEO and closely with our Communications and Impact team.
You will provide vital support to the CEO by managing diaries, coordinating meetings and events, preparing briefings and presentations, and acting as a key contact for staff, funders, supporters and the Board. You will also play a hands-on role in our policy and campaigning work — carrying out research, drafting communications and helping to ensure the voices of children, young people and adults with dyslexia are heard at every level.
This role is ideal for someone who thrives in a busy, purpose-driven environment, can balance multiple priorities, and wants to use their skills to make a meaningful difference for the dyslexia community.
Please carefully review the job description (attached below) for full responsibiliites of the role and essential skills required.
Location - Hybrid - this role is primarily home-based (UK), with the requirement to work from our office in Bracknell once a month, and to travel to London at least once a week, or as needed.
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Interview schedule - first stage will take place on Monday 13 October 2025, with second stage taking place on Thursday 16 October 2025.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Coeliac UK currently has an exciting opportunity for a Food Policy Officer to join our team hybrid working, including on-site at Coeliac UK Head Office, High Wycombe. This is a full-time, permanent position. In return, you will receive a competitive salary of £32,540 - £36,156 per annum (Specialist - SP4), depending on experience
Coeliac UK is the charity for people who need to live without gluten.
For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food options, fund research, and provide trusted advice to our community.
Join us in our mission to create a world where no one is limited by gluten.
The Food Policy Officer role:
Coeliac UK is looking for a skilled and motivated Food Policy Officer to support the charity’s activities in relation to food information with a focus on maintaining Coeliac UK’s food standards and monitoring the catering accreditation scheme. As Food Policy Officer and part of our Evidence and Policy team, you will support the charity’s mission of supporting our community to have access to gluten free food and manage a gluten free lifestyle safely. This role is interesting and varied, and if you are interested in food safety, quality assurance and, food policy and have experience working in or with charities, we would like to hear from you.
Key responsibilities of the Food Policy Officer:
- Monitor Coeliac UK’s gluten free catering accreditation scheme including reviewing audit reports, feedback and corrective actions.
- Work alongside the Commercial team to assist caterers in their preparation for Coeliac UK’s gluten free accreditation scheme
- To work with the Head of Food Policy in the development and review of food policy to draft policy positions and to contribute to the necessary intelligence gathering, horizon scanning and consultations to represent the charity.
- Provide administration for Coeliac UK’s Food Standards Committee
- Contribute to food research in order to develop the evidence base in the area of food and the gluten free diet
- Attend meetings with caterers and manufacturers working with Coeliac UK
- To represent and promote the work of the charity amongst stakeholders from the food sector and speaking at food events.
- Manage the creation of quarterly reports
Knowledge, Skills, and Experience required for the Food Policy Officer:
We’re looking for a positive and confident person with excellent organisation and communication skills. The ideal candidate will have:
- Experience in quality assurance, food technology and nutrition
- Understanding of scientific evidence base and research
- Numerate with necessary skills to produce, monitor and interpret audit information, quality assurance processes and guidance information
- Excellent communication and inter-personal skills
Closing Date: 28th September 2025 (early applications may be reviewed as received)
If you would like to be considered as our Food Policy Officer, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Here at Vision North Somerset, we support people who are visually and/or hearing impaired across North Somerset. With around 1,500 people affected by sight loss and/or hearing loss in our county, we offer a range of support services to enable people to reach their full potential.
We turn 50 years old this year so it is a really exciting time to join the charity. We have a new CEO who is looking forward to engaging a great team to carry the charity forward into the next 50 years. You will find us a small, friendly, supportive group of colleages who make coming to work a pleasure.
Key Responsibilities
Information, advice and guidance:
- Work one-on-one with adults and children with a visual impairment and their carers/ families, providing a comprehensive initial assessment in a person-centred, empathetic, and empowering manner.
- Provide internal and external referrals and deliver follow-up actions to enable maximum wellbeing for service users.
- Manage incoming and outgoing referrals internally and with a wide range of external providers, communicating promptly to manage cases effectively and safely.
- Work closely with team members and volunteers to collate and send Information Packs and other necessary communications such as appointment letters in accessible formats.
- Assess risks as needed and report any safeguarding concerns to the Safeguarding Lead.
Equipment:
- Be aware of and able demonstrate and advise on equipment for people with a visual impairment when needed and/or refer to other services.
- If needed during home/ care home visits, provide minor adaptations such as high visibility tape on steps or tactile markings on appliances.
Data management:
- Ensure that all service delivery to individuals and service user data is promptly and appropriately recorded and managed on the Vision North Somerset database, in accordance with procedures.
- Work with team members and volunteers to maintain accuracy of the Vision North Somerset service user database, including collecting data permissions and equality monitoring information from service users during visits.
Local networking and knowledge:
- Develop and maintain knowledge and resources on relevant services offered by organisations to people in North Somerset. Work with the Administrator to maintain records on online files and paper files (for example service leaflets).
- Occasionally attend local meetings, arrange meetings with staff from key local organisations or represent Vision North Somerset to develop mutual knowledge of local services.
Working as part of a team (common to all Vision North Somerset job descriptions)
· Maintain effective communication and positive working relationships with Vision North Somerset staff (and volunteers if appropriate).
· Ensure that other staff understand your role and that you work cooperatively with good communication.
· Maintain awareness of and follow our policies and processes.
· Undertake regular supervision meetings and training in topics such as: accessible information, safeguarding, health and safety, data protection, equality, diversity, and inclusion.
· Assist in the planning and improving of the delivery of service improvement and participate positively in the implementation of new working methods and practices as required.
· Be an excellent ambassador for the charity.
· Carry out any other duties that may reasonably be required in line with your main duties.
Send cover letter addressing your suitability for the role. Any CV's received without a cover letter will not be considered
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Visitor Support Officer to join us on a permanent, full-time basis, working 36 hours per week. Due to the nature of the role, the post holder will be working on site 5 days per week.
The Benefits
- £27,864- £29,500 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a terrific opportunity for a customer-focused individual to step into a rewarding, frontline role with our dedicated organisation.
You'll play a pivotal part in supporting our visitors and making sure they have a positive experience in these historic and diverse parklands, taking a diverse, essential role.
Plus, you’ll be enabled to reach your full potential throughout this contract through a range of learning and development opportunities.
So, if you want to join a team dedicated to preserving and enhancing London's green spaces for generations to come, then apply today!
The Role
As a Visitor Support Officer, you will provide excellent customer service to visitors by responding to phone calls, emails and face-to-face interactions at the reception desk at our headquarters in Hyde Park.
Alongside the Visitor Support team, you will triage and answer visitor support enquiries, ensuring accurate record keeping of relevant information via our CRM and other internal systems, ensuring key visitor feedback is acknowledged, and investigating and responding to complaints, escalating where necessary to support an effective and timely resolution.
Whilst working at the reception desk at our HQ building, you will manage face-to-face interactions with external and internal colleagues and park visitors, as well as performing building administrative tasks.
About You
To be considered as a Visitor Support Officer, you will need:
- Experience of working in a customer-facing and/or service environment
- At a minimum, GCSEs or equivalent at level 4 / Grade C or above in Maths and English
Other organisations may call this role Receptionist, Secretary, Customer Service Advisor, Customer Care Advisor, Administrative Officer, Administrative Assistant, Visitor Experience Officer, or Customer Service Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.