Job Description 

Job Title: Team administrator (Part-time 0.4 FTE)

Reports to: Office Services Manager 

Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3EB. Open to flexibility on location provided able to attend offices in London on a regular basis. 

Purpose: The Team administrator will work to ensure the smooth running of the office and the charity’s programmes, taking responsibility for the IT equipment and logistics of the work, including arranging interviews and travel; supporting and maintaining information systems and documentation; managing basic electronic mailbox and distribute / action requests accordingly.

Remuneration: £21k - £25k per annum pro-rata

Additional Terms: 30 days paid holiday pro rata, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days. Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms:  Permanent role 

Key Responsibilities:

• Supporting the Office Services Manager with office activities.
• Building / utility management - undertake office facilities management including: security access, office maintenance matters and liaising with the reception and cleaners
• Organisation of office infrastructure / IT resources and telecommunications support for all office equipment
• Responsible for all front of house duties i.e., receiving visitors for meetings, providing refreshments and assisting with their pre-meeting requirements on the day, liaising with building management reception
• Resolve queries and concerns efficiently and effectively
• Working in collaboration with the Office Services Manager to support with HR, Finance, and office management core duties.
• Working with the charity’s online HR and expenses systems, recording absences, organising DBS checks, and supporting with company credit card reconciliation
• Execute credit card disbursements by verifying requisitions
• Assist with the coding of finance documentation as necessary
• Support the Office Service Manager with the monthly pay run processes
• Support logistic activities and projects e.g. support any office relocation, despatching and receiving couriering activities, etc.
• Troubleshoot digital technology queries and booking repairs for ICT equipment
• Processing all incoming and outgoing mail (including the despatch of programme related materials to volunteers where necessary) and maintain post log
• Arranging appointments and interviews, booking meeting rooms, travel, courier, and other facilities
• Keeping the office well stocked and organised with the necessary stationary, refreshments, and furniture
• Carry out all associated administrative duties including filing, scanning, and archiving
• Represent the Charity at stakeholder events
• Take on additional ad hoc task according with charity projects and activities

Team Administrator Position Requirements

• You will need to have a minimum of 2 years' experience in an administration role.
• Candidates must have excellent customer service skills, be confident and have a polite telephone manner.
• Advanced knowledge in the use of Microsoft Office especially Word and Excel
• You must have a strong ability to work to tight deadlines, be hard working, focussed and have strong attention to detail.
• Present a positive, professional image of the charity at all times
• Accepts responsibility and takes ownership of their work
• Works well under pressure, focused and results driven
• Strong organisational abilities
• Be a quick learner who succeeds when multitasking
• Adaptable and flexible
• High level of discretion

Application process 

The Education and Employers charity values having a diverse workforce.  We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.  

The closing date for applications is 5pm on Tuesday 26th October, 2021.Interviews will take place online in the week beginning 1st November. 

Please send a covering letter and CV setting out your interest and suitability for the role.

Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.  

Applications from recruitment agencies will not be considered under any circumstances.  

The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.  

About the Education and Employers charity 

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here. 

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work. 

Nearly 65,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 80% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring. 

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns such as Inspiring Women and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America. 

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 4,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 2 million interactions between young people and volunteers from the world of work have already taken place. 

The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement. 

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment. 

Working Well is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health, learning disabilities and/or complex issues through training and employment.  

We are recruiting an temporary part time Employment Support Worker for our supported employment team in the Royal Borough of Kingston upon Thames. The post holder will carry a caseload of clients who may have one or more support needs including: 

· Learning Disabilities 

· Autism

· Mental Health 

The focus of the role is to support clients to achieve their employment goals, engaging with employers and training providers to secure vocational outcomes in line with client preferences. 

Experience of employment support is not essential, it is more important that you share our commitment to supporting people to find the right job for them. Experience working with individuals affected by learning disabilites and autism would be beneficial. The successful candidate must be comfortable in approaching employers, persuading them to use our service, and working with them to recruit our clients to fill vacancies and sustain employment. 

You will work closely with referring teams, providing a coordinated approach that always remains client led.  You will also be in working to targets whilst maintaining a high-quality service.

We are operating a hybrid working model in our Kingston team, with a combination of working from home and in the community. 

Please click apply to send your CV and cover letter (please add the cover form to the end of your CV when uploading). Candidates need to clearly outline how they meet the person specification points in the personal statement embedded in the cover form.

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary.  30 days annual leave plus paid public holidays. 

Working Well Trust is an equal opportunities and confident about disabilities employer (two ticks).

Administrator

Small, established charity seeking an experienced Administrator to join our team! This is a part-time role (16 hours/2 days per week), based in our office at the Oval (SW9 6BG). The Administrator is responsible for all the charity’s administration at an organisational level, with significant financial administration responsibilities and responsibilities relating to the administration of aspects of our project delivery and fundraising. The Administrator has additional responsibilities for fulfilling the charity’s governance needs and ensuring the organisation and its team members are compliant with the charity’s policies. The Administrator will work closely with the Director, the Trustees and all the friendly team, as well as linking with freelance contractors and volunteers.

The successful candidate will have proven administration experience and have a particular interest in financial administration.  We are seeking someone who is proficient in MS Office, and has strong organisational and problem-solving skills. A charitable mindset and strong communication skills (both verbal and written) are also important.

Please see the Job Description and Person Specification for full details.

The starting salary is £24,000 pro rata, which includes 6 weeks’ paid holiday.

JOB DESCRIPTION

Post TitleSupport Worker

Responsible to Supported Housing Manager

Purpose of Post To provide one to one support and interventions for those who have addiction,                                                       provided a safe and supportive environment for service users to make positive                                                     changes and support recovery

Hours of work 35 hours (shift work to include weekends and bank holidays)

Location Acorn House and one of SCT’s residential houses  

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to the supported house you are based
• Carry out assessments and inductions with residents, reviewing with them on a regular basis
• Ensure the fundamental needs of the residents are met; good quality accommodation and facilities, healthy food, benefits help and advice, medical help and support, maintain the abstinence and support based environment.
• Ensure effective and compliant administration of resident data
• Ensure Housing Benefit is collected and managed effectively
• Ensure high quality support to meet the needs of the residents
• Effective management of referrals from external and internal sources
• Ensure residents progress and engage with other SCT programmes (when required)
• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout our services
• Work effectively as part of a team
• Effective control and management of cash
• Participate in a feedback culture for continuous improvement
• Promoting social inclusion for residents, allowing them to access all benefits available to them
• Support residents with physical and mental health issues, including liaison with mental health teams within the community, ensure that residents are monitored through court or welfare rulings (if necessary)
• Ensure all repairs and maintenance needs are raised to the manager

Monitoring and Evaluation

• Maintain accurate records of residents

Operational Support

• Comply with Health and Safety, including but not limited too any fire maintenance, risk assessments and complete room checks and raise any risks to the manager
• Ensure equipment of all applicable facilities is in good working order.
• To provide reception duties when needed
• To provide an on-call / out of hours service when required
• Carry out other duties as may reasonably be required

Person Specification

Skills and Knowledge
Essential

• Knowledge of issues that affect people with substance abuse / addiction
• Excellent interpersonal and communication skills
• Knowledge of treatment concepts and therapeutic approaches
• Knowledge of drugs and alcohol and their effects
• Knowledge and practical experience of using InForm

Desirable

• An understanding of statutory and legal requirements

Experience 
Essential

• Experience of carrying out assessments developing and reviewing support plans
• Experience of dealing and working with groups in a challenging environment
• Good level of IT skills (MS Office)
• Understanding of working with people with complex needs

Desirable

• Experience of housing rehabilitation programmes

Behavioural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets
• Makes effective, data-driven decisions

Role Model / Leading by Example

• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation

Effective Communication

• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise

The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships, through: immediate response to current and past allegations of abuse and harm, in partnership with statutory agencies; safe recruitment, training and support to voluntary and paid workers with children and adults; and creation of safe environments, through implementation of policies and procedures following the national legal and procedural framework for safeguarding children and adults, and Church of England policy and practice guidance.

Supporting the Diocesan Safeguarding Adviser by leading the administration of the department’s work, including the implementation of policies and procedures, the maintenance of casework documentation, content management for the safeguarding webpages and providing administrative support to the Diocesan Safeguarding Team and Diocesan Safeguarding Advisory Panel. Advising parishes on safer recruitment practice. Support the Safeguarding Training and Database Administrator and have oversight of the effective administration of safeguarding training.

We are looking for an individual with substantial experience in administrative skills, proven organisational ability, and experience in handling highly confidential and sensitive information. The ideal candidate will have confidence and expertise in using databases, with the excellent working of Microsoft Office including Word Mail Merge, Excel, Outlook, Publisher and general use of the internet. The candidate will also have strong written and oral communication, numeracy skills and work well in a team, and have the flexibility to ensure tasks are completed to deadlines. With the nature of the role, resilience to cope with the impact of safeguarding matters is essential and empathy with the Church of England, its missions and aims.

An exciting opportunity has arisen to join our friendly, established Extra Care Services in the Borough of Bromley as an Administrator. You will provide efficient and responsive administration support for our Extra Care Services. This position will require you to work across three of our CQC Registered Offices located in Bromley Common, Penge and Orpington. The services provide dedicated support to older people and adults with a range of support needs.

We are looking for someone with a can-do attitude, excellent customer care skills and professionalism, and the ability to multi-task to complete administrative tasks. The ability to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook is essential. You must have excellent telephone skills and the ability to take detailed messages and signpost individuals to the appropriate people, triaging calls and action taken. Experience of working in a busy office is also essential.

Potential candidates must be willing to travel across the Borough of Bromley and occasionally to other parts of London when required.

We offer our staff a range of benefits to ensure job satisfaction including:

• Birthday Holiday Bonus after 2 years continuous service

• Free life assurance

• Pension with company contribution

• Company sick pay

• A range of employee discounts

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.

Starting date: As Soon As Possible

Contract type: Fixed term (2 years renewable)

Salary: UK: £27,000 per annum

Location: UK (London, or accessible to London)

Application closing date: 1 st November 2021 (Note: we will be reviewing applications as they are received)

Background

The Better Cotton Initiative (BCI) — the largest cotton sustainability programme in the world — aims to reach 5 million farmers worldwide with more sustainable agricultural practices, and account for 30% of global cotton production by the end of the 2020-21 cotton season. In under 12 years, the Better Cotton Initiative and its Partners have supported 2.3 million farmers in 23 countries. in adopting more sustainable agricultural practices. Thanks to these efforts, Better Cotton accounts for around 22% of global cotton production. We are truly a joint effort, encompassing stakeholders from farms to fashion brands and civil society organisations, driving the cotton sector toward sustainability. BCI aims to transform cotton production worldwide by developing Better Cotton as a sustainable mainstream commodity.

About this role

As BCI enters its next strategic phase, to achieve our 2030 vision and drive change on the ground for farmers, BCI will make it possible to trace Better Cotton. By introducing traceability, we will continue to generate demand for Better Cotton, supporting our core markets of apparel and textiles while contributing to systemic change.

We work across all kinds of farm types, sizes and geographies. It is crucial that these producers, and the Better Cotton they produce, can continue to access international markets in the face of changing regulatory and business expectations. Traceability represents an opportunity to bring transparency on impact while ultimately meeting our vision to drive change on the ground for farmers.

To deliver traceability, a new team has been formed to develop, launch and roll out a solution over the next 4 years. We’re seeking an organised and motivated officer to support administration and coordination of traceability activities. This role would suit someone 1-2 years’ work experience. We will also consider university graduates with intern experience and an interest in sustainability.

Responsibilities

Support traceability governance

• Support the organisation of industry task forces and advisory groups including:

o Meeting support (scheduling, minutes, drafting agendas, etc)

o Running industry webinars 

Communications

• Respond to general enquiries (internal and external) about BCI ‘s traceability programme while ensuring that communications are well thought out and consistent so that stakeholders feel valued and welcome.

• Contribute as requested to the delivery of membership events, caucus calls, workshops, working groups and conferences

Support stakeholder engagement

• Use BCI’s CRM system (Salesforce), to track engagement, responses and develop reports.

• Contribute to the design of workshops and other stakeholder engagement activities and approaches.

• Support the solutions consultant and change manager to gather traceability requirements

Support traceability vendor selection process

• Maintain database of physical and digital traceability technology vendors

• Provide administrative support to vendor selection process

Programmes

• Provide support to coordinate traceability pilots in BCI countries

• Conduct desk-based research as necessary to support the programme (e.g. potential partners, technology solutions, data standards, etc).

Profile

The selected candidate will have the following skills, knowledge, and experience:

Skills, Knowledge and Experience

Essential

• University degree, or equivalent higher education qualification, in a relevant field with an interest in sustainability

• Willingness to carry out administrative work with excellent attention to detail

• Highly proficient IT skills, including but not limited to MS Office suite (PowerPoint, Word and Excel) and database management

• Excellent organisational skills, capacity to multi-task and handle a set of different priorities

• Good written and verbal communication skills with the ability to communicate clearly and concisely

• Knowledge of or interest in textile and commodity supply chains • A self-starter that is keen to learn • Proficient in English (written and verbal)

• Ability to work in a team environnement

Desirable

• Interest in supply chain traceability technologies

• Knowledge of a 2nd or 3rd language

Working arrangements

The position is full-time (40 hours per week) and will be based in our London offices. BCI offers flexible working, with core hours of availability being 10am – 4pm UK time and post-Covid working from home options currently being reviewed. Pending Covid restrictions, some travel will be required (10-15%).

Applications

Interested applicants with the required attributes are asked to send a detailed CV (3 pages maximum) and a motivational letter (2 pages maximum), in English, by email with subject: “Application – Traceability Officer” by Midnight on 1 st November 2021 at the latest.

We thank all applicants for their interest; however only shortlisted candidates will be contacted.

BCI is currently unable to provide sponsorship for work permits, and candidates need to have a preexisting right to work in the location where they will be based.

BCI is an equal-opportunities employer, and is committed to good practice and transparency in the management of natural, human and financial resources

Depaul UK are currently recruiting for a Volunteering Team Administrator to join our team Nationally. You will join us on a part-time, permanent basis, and in return, you will receive a competitive salary of £21,114 (Regional) or 24,614 ILW per annum + pension and benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness

The Volunteering Team Administrator role: 

Depaul UK are currently recruiting for an Administrator to work as part of the Volunteering team providing effective administrative support.

The successful postholder will be responsible for facilitating volunteer recruitment, ensuring our volunteering systems are maintained including all volunteer records. Therefore, an understanding of data protection and confidentialities will be necessary for the role.

You will also be responsible for providing support on a number of different volunteering projects and leading elements of them where appropriate.

What makes the Volunteering Team Administrator role exciting?

• A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’.
• Training in the Depaul Endeavour model
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success as our Volunteering Team Administrator:

• Good attention to detail
• Demonstrable planning and organising skills
• Adherence to data protection and confidentiality policies
• Experience using Word, Excel, Internet research and databases
• Experience of People Management administration

What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible, and values-led organisation, and will receive:

• Competitive salary
• 26 days of annual leave plus bank holidays
• Contributory pension scheme
• Life assurance
• Cycle to work scheme
• Interest-free Annual Season Ticket Loan
• Four Weeks Paternity Leave

If this sounds like the perfect opportunity for you and you’d like to become our Volunteering Team Administrator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date for applications: Monday 25 October 2021 at 12:00 pm

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

The CSP is the professional, educational and trade union body for the 60,000 Chartered Physiotherapists, support workers and students in the UK; and one of the largest representative bodies in healthcare. We are proud to have been awarded the 2021 Best Companies One to Watch accreditation.

We have an opportunity for an experienced administrator to join our busy team and assist in supporting the Practice and Development Directorate. You will provide administration support to specific projects and core work within the directorate, as well as delivering front line services to CSP members and non-members, amongst other duties, in order to ensure that all administrative requirements are met.

With a proven administration background in a busy organisation and the ability to deliver an effective, high quality, customer-focused service to colleagues and members, you will have first class communication skills and a strong team ethic. Good time management, prioritising skills and attention to detail are also essential.

Our Values

At the CSP our goal is to create a culture which is characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA and reflect the expectations we have of ourselves and others. They guide what we do and how we do it to have the greatest impact for our members. Please click here for further information.

Based in our London office when restrictions lift with homeworking available (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps) or homebased.

About the role
A world-leading cancer charity is looking for a Supporter Care Administrator to provide high-quality supporter care, managing all queries and acting as the first point of contact for members of the public. This is a full-time 2-3 month contract offering a flexible hybrid working model between remote working and their central London based office.

As the Supporter Care Administrator, you will liaise with volunteers, supporters, and members of the public in a confident and friendly manner, whether this be through the charity's email inbox, in-person, or on the phone. You will take and process donations over the phone as well as assist the Fundraising Operations team on supporter care related tasks and in creating and maintaining supporter records on Raiser's Edge. You will also support Individual Fundraising Projects when required.

You will need the following skills and experience:

* Excellent verbal and written communication skills
* Ability to interact with people of all backgrounds in a friendly, confident and approachable manner
* Experience of working in a customer facing/service role
* Experience of working in a Supporter Care team or similar environment
* Ability to prioritise a busy and varying workload and meet deadlines

I am reviewing CV's as and when I am receiving them so if you are keen to apply please do so today.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you a confident Supporter Care Administrator with a ‘can do’ attitude who is looking to further develop your Supporter Care career within a high-performing Fundraising Department?

About the role

We are seeking a Supporter Care Administrator to join our growing Fundraising and Communications department. Reporting to the Supporter Care Coordinator, the successful candidate will be one of two Administrators responsible for the delivery of a high standard of customer care and operational support that ensures that our supporters are at the forefront of everything we do.

Day to day responsibilities include importing of data, processing of voluntary income, management of enquiries and complaints, and maintenance of the fundraising database. The wider remit of the role includes liaising with internal stakeholders, third party suppliers, financial and non-financial supporters, and members of the public with an interest in the organisation’s work; contributing to the periodic review and update of team processes and procedures; and taking the lead on role-appropriate tasks under the guidance of the Supporter Care Coordinator. The post holder will be accountable for working to agreed KPIs and SLAs, and for consistently meeting regulatory requirements; ensuring timely, accurate and compliant administration of supporter-related activity.

What we’re looking for

Applicants should be able to demonstrate relevant customer/supporter care experience including income processing, experience of working with Raiser’s Edge or another fundraising database, strong organisation and prioritisation skills, and a keen eye for detail. The ability to manage both time and workload is a must, as is the ability to work independently in addition to contributing to the efforts of the wider team. The ability to develop and maintain mutually beneficial working relationships is essential, as is the ability to communicate in an effective and professional manner. Experience of working with ImportOmatic data integration software would be advantageous but is not essential.

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Flexible Working and Pension

• We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.
• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 25 October

Interview and assessments on: week commencing 8 November

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Clinical Administrator; social care

Your new company
You will be joining an established organisation which places the service user at the heart of everything they do. This organisation is focused on supporting vulnerable people in the community. This organisation primarily supports service users are whose lives have been held back by a range of social deprivation

Your new role

• Take the lead role for the generation of prescriptions for the service and work closely with clinical team to ensure that prescriptions are produced in a timely and efficient manner.
• To take a lead role in ensuring adequate supplies of controlled stationary are always available, and that all controlled stationary is received, stored and issued securely in line with legislation and the clients policy.
• Work closely with the Management Team to ensure that the administration, IT and telecommunication systems operate in an effective and efficient manner.
• Develop and nurture sound relationships with both the client Business Support and external office and equipment suppliers.
• Act as a point of contact and co-ordinate all tradesmen attending to building management and maintenance issues

What you'll need to succeed

• Knowledge and experience of general office procedure and administrative duties.
• Experience of working as part of a multi-disciplinary team.
• IT literacy including proficiency in data collection systems (eg. DIRDET)
• Expertise in working with WORD, EXCEL, and ACCESS IT packages.
• Experience of maintaining data bases and other data management systems.
• Experience of developing data processes and systems.

What you'll get in return

• Competitive rate
• weekly pay

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruiting for a Support Worker to join our Young People and Care Leavers Service in Barking and Dagenham!
GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This is a 6 to 9 Months Fixed Term Contract.
The Vineries provides supported accommodation for 31 young people, aged 16-19, with varied support needs including accessing education, training and employment; managing finances; support with mental and physical health problems; emotional support; support with substance misuse, etc. Each individual receives 1:1 attention from a support worker. The service also offers group workshops and activities. After two years or before they turn 19, customers are supported in the transition to independent living. 'The service is staffed 24/7 by a team of support workers and the role requires evening and weekend shift work.
We are looking for passionate, dedicated people to join us at this exciting time. We need people who are committed to achieving excellence in everything they do - always asking 'how could we do this better?' People who believe in everyone's potential and aspire to identify, nurture and develop it. People who understand that customers, colleagues, stakeholders and commissioners can work in partnership as one team to make positive changes to lives and communities. People who can be trusted to do what they promise to do and speak up if something's not right.

Job Overview:
Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.
Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

Key Responsibilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Monitoring rent arrears and ensuring that rent accounts are managed effectively. Encouraging and enabling tenants to pay their rent/ service charge.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager
- Forming strong partnerships with external agencies
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

Please see the Look Ahead website for the full job description

Skills, Knowledge and Experience:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:

Please see the Look Ahead website for the full job description