Administrator and engagement officer jobs

Haringey Education Partnership

We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people.  We have +160 member schools across Haringey, Enfield and Waltham Forest. 

The Role

The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success.  This role reports jointly to the Operations Manager and the Head of Communications & Engagement. 

Key Responsibilities 

Administrative Support

• First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
• Monitoring of shared email inboxes across various teams, addressing enquiries in a timely manner
• Work closely with the Operations, Comms and CPD teams to support projects and workstreams

Event / Visitor Coordination

• Prepare and manage meeting rooms and training venues liaising with trainers and delegates
• Assist with the planning and delivery of in-person and online events, including training sessions and conferences
• Create event collateral in a professional and timely manner 

CPD Support

• Support with organising, hosting and managing the technical side of virtual and in-person meetings, training and webinars
• Support with the development of CPD promotional material including brochures and flyers
• Support with uploading HEPs training programme and events onto website

Communications and Digital Support

• Website administration support, resolving member queries 
• Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
• Work with the Communications Team to ensure consistency in tone, branding, and messaging

Essential Skills and Experience

• Proven experience in an administrative or office support role
• Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
• Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Monday, Adobe Suite
• Good numeracy and data-handling skills
• Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
• A proactive, positive, and collaborative approach to work
• A strong commitment to improving life chances for children and young people

Desirable Skills and Experience 

• Experience of working in or with schools or education settings
• Experience with event coordination or customer service
• Familiarity with maintaining websites and basic content management systems

Other information

Application Process: 

• Interested candidates should submit a CV and a covering letter detailing their suitability for the role. 
• Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.

Working at HEP: 

• You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people
• You will work in a supportive environment that values learning, innovation, and collaboration
• We offer opportunities for professional development and encourage staff to shape and grow their roles
• We offer 30 days annual leave and a generous pension scheme
• We are an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required

We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.

This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.

HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.  As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.

The Operations & Administrative Officer will play a key role in supporting the effective running and growth of the charity. This is a varied, hands-on role involving operational support, fundraising, event organisation, project support and office administration. The postholder will work closely with and under the direction of the CEO.

Organisational Support

a. Provide administrative and operational support to the CEO, including preparation of reports, documents, and presentations.

b. Assist with data collection, monitoring, and reporting.

c. Support planning, coordination, and follow-up of meetings, including action tracking.

d. Research potential funding opportunities, including grants, trusts, foundations, and public funding.

e. Support the preparation and submission of funding applications and supporting documentation.

f. Assist with funder reporting, monitoring outcomes, and maintaining funding records.

g. Contribute to the development of fundraising strategies and income-generation activity.

Projects & Programme Support

a. Assist with the development and delivery of projects and programmes.

b. Support project planning, including budgets, timelines, and delivery plans.

c. Help monitor project progress and outcomes against agreed objectives.

d. Liaise with partners, suppliers, and stakeholders as required.

Events & Engagement

a. Support the planning, organisation, and delivery of charity events and activities.

b. Assist with event logistics, promotion, and coordination.

c. Support post-event evaluation and reporting. 

Operations & Compliance

a.Support day-to-day operations to ensure smooth and efficient delivery.

b. Maintain records, policies, and procedures.

c. Ensure work is carried out in line with charity policies, funder requirements, and relevant regulations.

Patient Information Forum

a. Administer the PIF Tick process.

General

a. Contribute to the continuous improvement of systems and processes.

b. Carry out any other reasonable duties in line with the role and the needs of the charity.

We use

Microsoft Office Suite

Monday .com 

Mail Chimp

Survey Monkey

Wix Website 

Hours

Althought the hours are flexible within normal office hours, we would want the postholder to define them in advance, e.g. 3 full days a week or 5 half-days or a mixture, say, 2 full days and 2 half-days.

Person Specification

Essential

o Strong organisational and administrative skills

o Good written and oral communications

o Ability to manage multiple tasks and priorities

o Confident in working both independently and as part of a small team

o Competent user of Microsoft Suite

Desirable

o Experience working or volunteering in a charity or non-profit organisation

o Experience supporting funding applications or fundraising activity

o Experience supporting projects or events

o Experience with Mail Chimp and Monday .com

As Charity Officer, you will directly support our venues based at Mill Green Golf Club, The Arkley 9 Golf Club, and Ansty Golf Club, with a main presence at Mill Green and The Arkley 9.

Key Responsibilities

Programme Delivery:

• Plan, organise, and execute a range of community outreach and charity events, including (but not limited to) Fun, Food, and Golf, Community Cafes and School outreach.
• Collaborate with local schools, charities, and community groups to build strong relationships and drive participation in these programs.
• Ensure the successful delivery of events, including logistics, staffing, equipment, and communication with all relevant stakeholders.
• Work as part of the leadership team at each assigned venue to ensure that charity delivery is an integral part of venue operations.

Partnership Management:

• Build and maintain partnerships with local schools, charities, and other organisations, working to enhance the visibility and impact of Get Golfing’s charity initiatives.
• Identify new opportunities for collaboration with local charities to create synergies and maximise the use of our venue spaces.
• Represent Get Golfing at community events, meetings, and partnerships, ensuring a positive and professional image of the charity.

Funding and Compliance:

• Familiarise with and navigate the local government Holiday Activity and Food (HAF) funding landscape to secure funding for eligible programs where applicable.
• Ensure all programs are compliant with relevant local safeguarding requirements for working with young people and vulnerable adults.
• Assist in preparing reports and documentation for funding applications and compliance checks.

Safeguarding and Wellbeing:

• Adhere to and enforce Get Golfing's safeguarding policies, ensuring that all staff and volunteers are adequately trained and supported.
• Monitor the safety and wellbeing of all participants during events, making sure all appropriate risk assessments and safeguarding protocols are followed.

Community Engagement and Impact:

• Engage with local communities to understand their needs and feedback, ensuring Get Golfing’s programs are accessible, relevant, and impactful.
• Promote Get Golfing’s charitable initiatives through local media, social media, and other communication channels, raising awareness of the charity’s work.
• Collect data and feedback to measure the success and impact of outreach programs, activations and initiatives- assisting with the preparation of reports for key stakeholders.

Administrative and Event Coordination:

• Maintain accurate records of events, funding applications, and partnerships.
• Coordinate with other departments and teams within Get Golfing to ensure effective event delivery and administrative support.
• Manage the budget for each project and event, ensuring cost-effective delivery of services.

Person Specification

Experience

• Experience in community engagement, charity work, event management, or education, particularly in a role involving young people or vulnerable groups.
• Experience working with children and young people in an educational, sporting, or charitable setting.
• Understanding of fundraising strategies and the ability to secure financial support for charitable initiatives.

Knowledge and Skills

• (Desirable) Knowledge of the Holiday Activity and Food (HAF) funding landscape and local government initiatives.
• Familiarity with safeguarding policies and procedures for working with children and vulnerable adults.
• Strong interpersonal skills, with the ability to build relationships with a diverse range of stakeholders including schools, charities, and local authorities.
• Excellent organisational skills, with the ability to plan, coordinate, and deliver multiple events simultaneously.
• Good communication skills, both written and verbal, with the ability to produce reports and promotional content.

Attitude and Approach

• Passionate about sport and its potential to engage and benefit communities.
•  A proactive approach with the ability to work independently and as part of a team.
• A valid DBS check or the willingness to undergo one is required.
• A willingness to undertake the role of Welfare Officer for the purposes of safeguarding (relevant training will be provided).

RSPCA Little Valley Animal Shelter is seeking an exceptional Chief Executive Officer to guide us through an exciting period of growth, transformation and renewed strategic ambition.

At Little Valley, our purpose is clear: to promote kindness, prevent cruelty, and provide outstanding welfare for the animals who rely on us. Our next Chief Executive Officer will inspire staff and volunteers, strengthen community partnerships, and lead with clarity, compassion and courage.

About the role

Our team is united by our compassion, collaboration, integrity, excellence and deep connection to our community - values that guide every decision we make. We are looking for a Chief Executive Officer who will champion these values in everything they do.

We are in a pivotal moment of investment and cultural renewal, with major developments underway - including improved facilities, modernisation of systems, strategic income growth and strengthened community engagement. This is your opportunity to lead an ambitious and much‑loved charity into its next chapter.

Key Responsibilities

(Full Job Description and Person Specification attached.)

• Lead the organisation’s strategic direction, ensuring alignment with our mission, values and long‑term goals.
• Drive high‑quality, compassionate animal welfare services across all operational areas.
• Provide visible, empathetic leadership that supports a positive culture for staff and volunteers.
• Ensure strong financial stewardship, diversifying income and securing long‑term sustainability.
• Strengthen partnerships, community profile and external relationships across the region.
• Champion innovation, operational excellence and continuous improvement at every level.

About You

You’ll bring proven senior leadership experience, exceptional communication skills, strong financial and governance capability, and the emotional intelligence needed to lead a complex and values‑driven organisation. Above all, you’ll bring a genuine passion for animal welfare and a commitment to ensuring values remain at the heart of everything we do.

Why join us?

As our Chief Executive Officer, you will lead a dedicated team, steward an organisation with strong foundations, and be at the forefront of shaping a more compassionate future for animals across Devon. This is more than a leadership role - it’s a chance to create lasting impact.

How to apply

Please submit your CV and a supporting statement (maximum two pages) outlining how your experience, leadership and values make you the right person to become our next Chief Executive Officer.

Application deadline: Tuesday 7 April, 5pm

We encourage applications from leaders who are motivated by purpose, committed to impact and inspired by the opportunity to shape the future of Little Valley Animal Shelter.

#Chief Executive Officer #Chief Executive #CEO #Chief Executive Officer

As Charity Officer, you will directly support our venues based at Redlibbets Golf Club, Cobtree Manor Golf Club, and Warley Park Golf Club.

Key Responsibilities

Programme Delivery:

• Plan, organise, and execute a range of community outreach and charity events, including (but not limited to) Fun, Food, and Golf, Community Cafes and School outreach.
• Collaborate with local schools, charities, and community groups to build strong relationships and drive participation in these programs.
• Ensure the successful delivery of events, including logistics, staffing, equipment, and communication with all relevant stakeholders.
• Work as part of the leadership team at each assigned venue to ensure that charity delivery is an integral part of venue operations.

Partnership Management:

• Build and maintain partnerships with local schools, charities, and other organisations, working to enhance the visibility and impact of Get Golfing’s charity initiatives.
• Identify new opportunities for collaboration with local charities to create synergies and maximise the use of our venue spaces.
• Represent Get Golfing at community events, meetings, and partnerships, ensuring a positive and professional image of the charity.

Funding and Compliance:

• Familiarise with and navigate the local government Holiday Activity and Food (HAF) funding landscape to secure funding for eligible programs where applicable.
• Ensure all programs are compliant with relevant local safeguarding requirements for working with young people and vulnerable adults.
• Assist in preparing reports and documentation for funding applications and compliance checks.

Safeguarding and Wellbeing:

• Adhere to and enforce Get Golfing's safeguarding policies, ensuring that all staff and volunteers are adequately trained and supported.
• Monitor the safety and wellbeing of all participants during events, making sure all appropriate risk assessments and safeguarding protocols are followed.

Community Engagement and Impact:

• Engage with local communities to understand their needs and feedback, ensuring Get Golfing’s programs are accessible, relevant, and impactful.
• Promote Get Golfing’s charitable initiatives through local media, social media, and other communication channels, raising awareness of the charity’s work.
• Collect data and feedback to measure the success and impact of outreach programs, activations and initiatives- assisting with the preparation of reports for key stakeholders.

Administrative and Event Coordination:

• Maintain accurate records of events, funding applications, and partnerships.
• Coordinate with other departments and teams within Get Golfing to ensure effective event delivery and administrative support.
• Manage the budget for each project and event, ensuring cost-effective delivery of services.

Person Specification

Experience

• Experience in community engagement, charity work, event management, or education, particularly in a role involving young people or vulnerable groups.
• Experience working with children and young people in an educational, sporting, or charitable setting.
• Understanding of fundraising strategies and the ability to secure financial support for charitable initiatives.

Knowledge and Skills

• (Desirable) Knowledge of the Holiday Activity and Food (HAF) funding landscape and local government initiatives.
• Familiarity with safeguarding policies and procedures for working with children and vulnerable adults.
• Strong interpersonal skills, with the ability to build relationships with a diverse range of stakeholders including schools, charities, and local authorities.
• Excellent organisational skills, with the ability to plan, coordinate, and deliver multiple events simultaneously.
• Good communication skills, both written and verbal, with the ability to produce reports and promotional content.

Attitude and Approach

• Passionate about sport and its potential to engage and benefit communities.
• A proactive approach with the ability to work independently and as part of a team.
• A valid DBS check or the willingness to undergo one is required.
• A willingness to undertake the role of Welfare Officer for the purposes of safeguarding (relevant training will be provided).

Finance Officer 

Job Description and Person Specification 

Job title Finance Officer 

Hours 35 hours per week 

Salary Between £27,000 - £29,000, depending on skills and experience. 

Location Home based with travel to our London office for team and other meetings 

Reports to Director of Finance and Operations 

National Voices 

Making what matters to people matter in health and care 

National Voices is the leading coalition of health and social care charities in England. We have around 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them. 

Our Vision: 

People shaping their health and care.

Our Mission: 

We advocate for more inclusive and person-centred health and care, shaped by the people who use and need it the most. 

We do this by: 

• Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities 

• Finding common cause across communities and conditions by working with member charities and those they support 

• Connecting and convening charities, decision makers and citizens to work together to change health and care for good. 

The Role 

The Finance Officer is responsible for delivering accurate, timely and robust financial administration to support the organisation’s operations, governance, and longterm financial sustainability. 

You will manage the daytoday finance function, maintain financial controls, support budget monitoring, and ensure compliance with charity finance requirements.

Working closely with the Director of Finance and Operations, you will support financial planning, reporting and forecasting, while ensuring our financial systems, processes and documentation remain wellstructured and up to date. 

This role is ideal for someone with strong numeracy, attention to detail and a commitment to excellent financial stewardship. 

Responsibilities 

Financial Management 

• Maintain accurate, uptodate financial records and ledgers 

• Prepare and process invoices, income logs and credit control 

• Manage daytoday banking including payment runs and bank reconciliations 

• Process staff and volunteer expense claims in line with policy 

• Support monthly management accounts preparation 

• Assist with yearend accounts, audit preparation and financial statements 

• Monitor grant income and expenditure, ensuring compliance with funder conditions 

• Support cashflow monitoring and forecasting 

• Support with contract key performance indicators 

• Maintain financial policies, procedures and financial controls 

• Liaise with suppliers, contractors and service providers regarding financial matters 

Budgeting & Reporting 

• Support the Director of Finance and Operations in preparing annual budgets 

• Provide financial updates and reports for internal teams and project leads 

• Track project and programme expenditure against budgets 

• Produce financial reports for board papers and committees when required 

• Assist with scenario modelling and organisational planning 

Governance Support (FinanceRelated) 

• Provide administrative and financial information for the Audit & Risk Committee 

• Maintain financerelated governance documentation and registers 

• Support financial compliance including HMRC requirements and Companies House returns (where relevant) 

Support with income generation 

• Work with the Director of Evidence and Improvement to identify tender opportunities via a weekly funding monitor and framework applications 

• Maintain and administer a cross-organisational income generation tracker.

• Diarise fundraising meetings, co-ordinate agendas and circulate actions after meetings. 

Supporting our membership and partnership schemes 

• Support with membership and partnership engagement, stewardship, renewals, invoicing, support and retention.

• Work with other members of the Membership Working Group to take a lead in the team on maintaining, updating and improving member and partner records on our CRM system (Hubspot) and Sharepoint, and support others to do the same. 

Systems & Process Management 

• Maintain finance systems (e.g., accounting software, payment systems) 

• Support improvements to financial workflows and processes 

• Ensure financial documents, contracts and records are stored securely and in line with policy 

• Help troubleshoot financial system issues and support staff using them 

Person Specification 

Attitudes & Behaviours 

• Highly organised with strong attention to detail 

• Able to follow processes and maintain financial controls 

• Strong communication skills and ability to work collaboratively in a small team 

• Discreet and professional when dealing with confidential information 

• Able to prioritise workload and work independently 

• Commitment to National Voices’ values, mission and ways of working 

Essential Experience & Knowledge 

• Experience in a finance, bookkeeping or financial administration role 

• Demonstrably numerate and confident working with financial data 

• Experience using accounting/financial systems (Xero would be an advantage) 

• Proficient in Microsoft 365, especially Excel 

• Understanding of financial controls and reconciliations 

Desirable Experience & Knowledge 

• Experience working in a charity or voluntarysector finance role 

• Knowledge of charity finance regulations, restricted/unrestricted funds, and reporting 

• Experience supporting budget monitoring and preparing financial reports 

• Familiarity with grant reporting and funder compliance 

• Experience supporting audits or yearend accounts 

Our approach to hybrid working 

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives. 

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work. 

We assume that this would usually not amount to more than one day per fortnight for people who work full time. 

We are happy to discuss how this sits in your life. This can be agreed by your line manager. 

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive. 

Application guidance

Please submit a cover letter (max 800 words) along with a CV to apply.

Applications should be addressed to our Director of Finance and Operations, Matthew Haslehurst and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 20th March 2026.

The interviews will take place the week commencing 23rd March 2026 on Microsoft Teams.

Details of an interview task and interview questions will be emailed to you prior to the interview.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from people from racial and ethnic minority backgrounds and men, who are both underrepresented in our team. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Salary: £37,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, you’ll need to come into the office as required to deposit cheques. While there isn’t a set day for this, all cheques should be paid in within a week of receiving them. Additionally, the team comes into the office during busier periods, such as financial year-end and audit, to collaborate with auditors (June/July). You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: Maternity Cover until the end of December 2026. Full time role - 35 hours per week.

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 29 March 2026.

Interview dates: Wednesday 8 and Thursday 9 April 2026. Interviews will take place online via MS Teams.

Job Information 

You will be joining at an important time for our team, covering a crucial role in ensuring accurate income processing, reporting, and financial management across the organisation. As part of the Finance team, you will work closely with colleagues across departments, particularly alongside our fundraising team, to ensure income is correctly coded and reported efficiently.

With responsibility for month-end and year-end processes, as well as maintaining accurate and timely financial data, you will play a vital role in supporting decision-making across the organisation. Your work will ensure colleagues have the financial insights they need, enabling strategic planning and effective resource management.

Strong communication skills are essential for this role, as you will liaise with teams across the organisation to provide clear financial updates, answer queries, and ensure income is accurately coded and reported in line with financial procedure. Your clear communication of financial information will support informed decision-making and ensure compliance with procedures.

To succeed in this role, you will have strong financial processing experience, excellent attention to detail, and a proactive approach to problem-solving. You should be comfortable working with financial systems and software, with the ability to efficiently manage data, generate reports, and ensure accurate income tracking.

Our Finance team provides vital support to the organisation, ensuring robust financial systems, compliance, and efficiency across all areas. You will be joining a collaborative and dedicated team committed to delivering high-quality financial management and support to colleagues working across a wide range of impactful projects.

More information is available in the candidate information pack, which is available on our website to download.

Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Hybrid, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa 
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)
Closing Date: 27 March 2026 

Job Purpose:

The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.

Key Responsibilities:

• Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.

• Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.

• Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.

• Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.

• Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.

• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.

• Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.

• Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.

• Impact:

         - Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.

         - Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.

         - Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.

• Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
   

Person Specification:
Experience:

• An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.

Skills and Abilities:

• A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.

• Exceptional leadership and people management skills, with a collaborative and empowering approach.

• Confident in using insights from performance data and information to drive continuous improvement

• A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally

• A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.

• Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)

• Ability to translate organisational strategy into actionable operational plans
  ​

Personal Attributes:​

• Passionate about social justice, youth development, and environmental sustainability

• Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.

• Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
  ​

What We Offer:​

• The chance to make a tangible difference in the lives of young people and the environment.

• A supportive and purpose-driven work environment.

• Opportunities for professional growth as part of a growing social enterprise.
   

Essential Requirements:

Experience:

• Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.

• Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.

• Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.

• Experience managing diverse teams in a hybrid work environment

• Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
   

Skills and Abilities:

• Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
   

Qualifications and Certifications:

• A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.

• Enhanced DBS check is required.

About The Skill Mill:

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.

The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.

Volunteering Administrator FTC

The Volunteer Management team is responsible for embedding an organisational approach to volunteer engagement which enables volunteers to feel inspired, valued, supported, and connected to the charity, where they are a vital part of our community.

The Volunteering Administrator plays a significant part in contributing to the success of the team to deliver key parts of the volunteer journey (recruiting, induction, training, supporting, and retaining volunteers). The role is key to volunteer experience, maintaining good practice, developing a culture of positive engagement and raising the profile of volunteering internally and externally.

The role will be known internally as Volunteer Executive.

This is a 24-month FTC.

Key Responsibilities:

Administration, customer service and delivery

· Act as the first port of contact for internal and external enquiries, coordinating the shared volunteer email inbox.

· Acting as a key point of contact for the import, maintenance and integrity of volunteering data.

· Publish volunteer recruitment adverts on relevant external platforms.

· Coordinate the administration of volunteer recruitment and selection processes (including paperwork, referencing, ID badges etc) to ensure a fair and consistent approach is followed.

· Share key information, briefings, and timely reminders with volunteers ahead of their scheduled involvement.

· Send thank you messages to volunteers after they have contributed.

· Update Salesforce after volunteer activities to ensure accurate tracking of participation and engagement.

· Process volunteer expense claims in line with organisational procedures.

Collaboration and communication

· Collaborate with colleagues to ensure volunteer applications are responded to within agreed timescales.

· Work with colleagues to ensure accuracy, validity and reliability of volunteer data. Ensuring that it reflects volunteer contribution and delivers reliable insights.

· Take a proactive approach to understand external events and initiatives taking place across the charity, providing support on the requirements for successful volunteer involvement.

· Contribute to the production and distribution of resources for volunteer-involving events, including, but not limited to recruitment, onboarding, and training materials.

· Support the upkeep of volunteering information on internal communication channels, ensuring all relevant policies, reference materials and documents are made available and kept up to date.

· Post updates in our Facebook group, and other volunteer engagement forums, to help build our volunteer community and promote good practice.

· Gather volunteer case studies and testimonials and share them internally to support organisational learning and storytelling.

· Liaise with volunteers when they end their involvement, ensuring they feel supported and appreciated.

· Monitor feedback survey responses and escalate significant insights or concerns to relevant colleagues to support continuous improvement.

· Promote a positive culture that values and embeds the work of volunteers both internally and externally.

Knowledge, skills and experience needed:

· Knowledge of IT packages such as MS Outlook, Word, Excel and PowerPoint.

· Experience of working in a customer-service or people-facing environment.

· Experience of processing and/or handling personal (sensitive) data.

· Experience of working with databases.

· Some understanding of the principles and good practice of successful volunteer involvement including recruitment, selection, induction, training, support, recognition, and retention.

· A professional and hardworking team player.

· Excellent I.T. skills.

· Developed organisational skills with a strong attention to detail.

· Excellent communication skills, including presentation skills.

· A conscientious approach to work and good time management skills.

· Ability to build and maintain effective relationships with volunteers and colleagues.

· Ability to work under pressure, manage conflicting priorities and changing deadlines.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 22nd March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

About Play for Progress

This is an exciting moment for Play for Progress (PFP) as we celebrate our 10th anniversary and reflect on a decade of creative, therapeutic and community-building work with young people navigating the asylum system. Play for Progress is a Croydon-based charity dedicated to supporting unaccompanied young people seeking asylum, aged between 14 and 25. Through creative engagement, education, therapeutic support and community-building, we provide a space where young people can access opportunities, develop their skills, and find the support they need to navigate the challenges of displacement.

Our mission is simple but profound: to ensure that every young person who comes to us has the community to survive, the space to heal, and the stability to thrive. We are a small, close-knit team driven by a deep commitment to the young people we serve — and we are looking for an Admin Support Officer who shares that commitment.

The Role

This is a vital role at the heart of our organisation. As Admin Support Officer, you will be the operational backbone of Play for Progress — keeping our systems running smoothly, supporting our team to do their best work, and ensuring that the young people and partners who engage with us experience a professional, warm and well-organised charity.

The role is  hands-on, varied and  touches every part of the organisation. You will need to be highly organised, proactive and adaptable — someone who takes real pride in getting the details right and who understands that good administration is what makes good work possible. A genuine commitment to our mission and values is essential.

Key Responsibilities

General Administration

• Provide day-to-day administrative support across the organisation, ensuring smooth and efficient operations

• Manage and maintain organisational filing systems — both digital and physical — ensuring documents are accurate, accessible and up to date

• Draft, proof-read and format a range of documents including letters, reports, meeting papers and internal communications

• Handle incoming and outgoing correspondence professionally and promptly, including post, email enquiries and phone calls

• Support the scheduling and coordination of internal meetings and workshops, including preparing agendas and taking minutes

• Support HR administration, including contracts, onboarding, and maintaining records.

• Oversee the DBS (Disclosure & Barring Service) process for staff, ensuring compliance with safeguarding requirements.

• Maintain staff training records and track compliance with mandatory training.

• Assist in recruitment processes, including posting job descriptions, coordinating interviews, liaising with candidates and onboarding

Programme & Operations Support

• Maintain and update databases and records relating to young people, sessions and outcomes, ensuring compliance with GDPR and data protection requirements

• Assist with the collection and recording of monitoring and evaluation data to support impact reporting

• Assist with the coordination of half-term projects, events and external activities as required

TO SEE THE FULL JOB DESCRIPTION PLEASE DOWNLOAD THE CANDIDATE PACK

Who You Are

• Highly Organised: You love keeping things running smoothly and efficiently.

• Detail-Oriented: You ensure compliance, record-keeping, and processes are all in top shape.

• Proactive & Reliable: You anticipate challenges and take initiative to solve them.

• Social Media Savvy: You understand how to use digital platforms to communicate impact and engage audiences.

• Compassionate & Aligned with Our Values: You believe in the power of creativity, community, and care to support young people who have faced adversity.

• Tech-Savvy: Comfortable using administrative tools, HR platforms, and databases.

Essential Experience & Skills

• Experience in office management, administration, or HR support roles.

• Strong knowledge of HR processes, safeguarding, and compliance (DBS checks, training records, etc.).

• Excellent organisational and time-management skills, with the ability to balance multiple priorities.

• Strong written and verbal communication skills.

• Experience managing social media platforms for an organisation or project.

• Comfortable working independently and as part of a hybrid team.

Desirable

• Experience working in a charity, arts, or community organisation.

• Understanding of trauma-informed practice.

• Familiarity with Canva, Mailchimp, Square Space, InForm, scheduling tools, and content creation for social media.

What We Offer

• A flexible, supportive and genuinely values-driven working environment

• The chance to be part of an organisation doing vital and meaningful work with young people

• 20 days annual leave pro rata, plus bank holidays

• Pension - 5% contributory pension scheme with 3% employer contribution 

• Hybrid and flexible working arrangements

• Regular supervision and access to professional development opportunities

• A warm, diverse and inclusive team that reflects the communities we serve

Our Commitment to Equality, Diversity & Inclusion

Play for Progress is an equal opportunities employer. We warmly welcome applications from people of all backgrounds, and particularly encourage applications from Black, Asian and minoritised ethnic communities and from people with lived experience of the refugee or asylum journey. We believe that a team which reflects the diversity of the young people we support makes us stronger and more effective in our work.

If you require any adjustments to support you through the recruitment process, please do not hesitate to get in touch.

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.

This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.

If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.

Post Salary: £25,878 per annum, pro rata hours worked

Working hours: 22.5 hours per week, worked over Monday to Friday

Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.

This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.

Overview of Post

The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team. 

Main Responsibilities

Digital & Communications

• Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate 

• Open, scan, and distribute post to appropriate recipients 

• Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.

• Assist the Senior Leadership Team in website updates and social media content. 

Reception

• Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed 

• Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options 

• Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required 

• Assist the Support & Services Lead in ordering bus passes

Compliance & Governance

• Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.

• Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.

• Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team. 

• Coordinate policy update processes and distribution

Financial & Procurement Management

• Administer procurement processes for office supplies and equipment 

• Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers 

• Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance

Facilities & Building Management

• Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors. 

• Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections 

• Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products) 

• Liaise with CV Life regarding building maintenance and repairs, and with cleaning services 

• Arrange annual PAT testing of all electrical equipment 

• Assist the designated Health & Safety Officer in

  • conducting periodic checks of the security alarm systems and access procedures 

  • identifying and resolving health and safety issues, maintaining accurate incident logs

Relationship Management

• Maintain positive relationships with key service providers 

• Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.

• Keep stakeholders informed of relevant developments and maintain regular communication

HR Administration Support

• Conduct annual driving license checks for staff who drive for work

• Verify MOT and tax status for vehicles used for work purposes 

• Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.

Health and Safety

• Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation 

• Record workplace accidents

• Maintain supplies of condoms and pregnancy tests, liaising with Public Health

IT & Equipment Management

• Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.

• Liaise with IT service provider for equipment procurement and technical support 

• Coordinate laptop setup and configuration for new staff 

• Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options 

• Manage and review mobile phone contracts 

• Maintain accurate records of equipment allocation and contract expiry date

Person Specification 

Experience

• Previous experience in office administration 

• Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software 

• Familiarity with online graphic design tools e.g. Canva 

Knowledge & Skills

• Organisation & attention to detail: Excellent time management and accuracy in data entry 

• Communication: Strong written and verbal communication skills 

• Client facing skills including empathy and sensitivity 

• Efficiency: Ability to manage multiple tasks simultaneously

• Understanding of GDPR regulations

Values & Behaviours

• Self motivated and a strong problem solver.

• Collaborative team player

• High integrity and a continuous improvement mindset.

• Commitment to Kairos’s values and ethos.

Other

• Willingness to work flexibly.

• Unrestricted right to work in the UK

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Wednesday 25th March 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.

As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.

Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.

Position: Communications and Engagement Officer

Location: Hybrid working arrangements, with at least one day per week in our Reading office   

Contract: Permanent full time – 37 hours per week, weekdays

Salary range: within the range of £25,735 to £31,453 per annum 

About the role:

Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges. 

As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:

· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.

· ensure that all internal and external communications align to our brand

· raise awareness of the PACT brand and our services

· contribute to PACT’s fundraising targets with appeals and challenges

About you:

To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:

· Social media for organisation and event promotion

· Analytic and insight tools to develop reach and engagement across digital platforms

· WordPress content management systems to create, edit and maintain webpages

· Mailchimp as an email marketing tool

· Canva, Adobe Creative Cloud apps, or similar graphic design platforms

· CRM programs, such as Blackbaud’s Raiser’s Edge

You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.

If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.

For more information about PACT please visit our website.

Closing date: 9am, Wednesday 25 March 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.  

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.  

All opportunities with PACT are based in the UK.

Would you like to provide support, advice and guidance to the Royal British Legion members in Northern Ireland and Republic of Ireland? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.

You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments.  This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

Homebased in Northern Ireland, you will be expected to work both there and on a mobile basis at other locations in the Northern Ireland and Republic of Ireland area, with occasional travel (incl. for monthly team meetings) beyond this area with occasional travel overseas for engagement purposes.

Some evening and weekend work will be required, including an occasional requirement for some overnight stays.

If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work.

Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.