171 Administrator and finance manager jobs

Could you provide the strategic financial, governance and operational leadership that helps Shine thrive? 

Shine is seeking an exceptional Director of Finance, Governance & Operations to join our Senior Leadership Team and help shape the future of our national charity. 

Working with the Chief Executive and Board of Trustees, you will provide strategic leadership across finance, governance and operations for Shine and its trading subsidiary, ensuring the charity remains financially sustainable, well governed and operationally resilient. 

You will be a fully qualified accountant (CCAB-recognised or CIMA) who combines strategic thinking with practical delivery. You will lead financial strategy and planning and provide oversight of governance, organisational risk, people processes, operational infrastructure, information security and business continuity. 

You will be supported by specialist staff and external advisers, so you do not need to be the technical specialist in every function.

You will be an excellent communicator and relationship builder, committed to diversity, equity, inclusion and Shine’s aims. 

The role is full-time and based at Shine’s Peterborough office. The package includes a £60,000 FTE salary, 30 days’ annual leave plus bank holidays and discretionary paid leave between Christmas and New Year, a 6% employer pension contribution, and the chance to make a lasting difference to people affected by spina bifida and hydrocephalus. 

Shine is committed to safeguarding and promoting the welfare of the people we support. Candidates must provide evidence of their identity and eligibility to work in the UK. 

Shine is a Disability Confident employer and guarantees an interview to all disabled applicants who meet the minimum criteria.

Every year, Seaview Project works alongside over 1,200 people across Hastings and St Leonards to build stability out of complexity. We need a Finance Manager who wants their expertise to make that possible.

Role details

• Responsible to: Chief Officer and Treasurer
• Salary: £13,497 per annum
• Hours: 12 hours per week (Monday–Friday, hours negotiable)
• Holidays: 25 days per year plus statutory days, pro rata
• Pension: NEST Pension Plan, with a 4% contribution from Seaview

About us

Seaview Project has been delivering practical services for complex lives since 1985, supporting people across Hastings and St Leonards who are facing homelessness, poverty and related challenges, helping them build on their strengths and move towards greater stability and independence.

About the role

We're looking for an experienced Finance Manager to take responsibility for Seaview's overall financial management, ensuring our transactions, procedures and records meet internal, charity and legal requirements. You'll work closely with our Service Managers, Honorary Treasurer and Board of Trustees on financial forecasting, business planning and grant applications, and you'll lead the development of budgeting and finance awareness across the organisation.

Key responsibilities

• Advise trustees on financial policy and prepare annual budgets, costings and appraisals
• Monitor income and expenditure against budget and produce regular management reports
• Liaise with bankers and investment managers and manage cash flow
• Oversee invoicing, fee and grant claims, and Gift Aid submissions
• Manage payroll, PAYE, NI and pension administration
• Maintain fixed asset and balance code schedules
• Review financial systems to minimise the risk of error or fraud and ensure statutory compliance
• Prepare draft statutory accounts in line with the Charities SORP, liaising with our Independent Examiner or auditor
• Provide financial information to support contracts and funding applications
• Line manage and support our Finance Officer, including supervision and appraisals
• Act as Charity Commission correspondent and company secretary for compliance purposes

What we're looking for

Essential:

• Proven experience of budget setting and budget management
• Proven experience producing statutory accounts for charities to a high standard
• A relevant accountancy qualification, or significant experience in management, finance or the voluntary sector
• A genuine understanding of, and commitment to, the culture and ethos in which Seaview operates
• Proven ability to lead a team to achieve outcomes, targets and deadlines
• High levels of motivation and a commitment to improving service provision for people with complex needs
• Excellent verbal and written communication skills with people who use our services, professionals and colleagues
• Self-motivated, well organised, and flexible in approach

Desirable:

• Experience working in a small charity, in any sector
• Experience managing social housing rental accounts
• Experience of homelessness — lived, voluntary, professional or otherwise

Business Support Officer - People and Culture

Location

Home based / Reading

Workplace type

Fully remote

Compensation

£26,663 - £31,368 / year

The Duke of Edinburgh's Award (DofE) empowers young people to develop the skills, confidence, and resilience they need to succeed in life.

We are looking for a highly organised and proactive Business Support & Organisational Development Administrator to join our People & Culture Team. This is a varied and rewarding role that combines office administration, facilities coordination, organisational development support, and stakeholder management.

If you enjoy managing multiple priorities, providing excellent customer service, and ensuring the smooth running of office and team operations, we'd love to hear from you.

As the Business Support & Organisational Development Administrator, you will provide high-quality administrative support across the People & Culture Team, with a particular focus on Organisational Development, Health & Safety, and office coordination.

You will play a key role in ensuring the effective day-to-day operation of our Reading office while supporting learning and development activities that help our people thrive.
Key Responsibilities

Office & Administrative Support

• Coordinate and minute Health & Safety and Staff Consultation Forum meetings.
• Manage Display Screen Equipment (DSE) risk assessments.
• Coordinate desk and meeting room bookings across the Reading office.
• Process incoming post and cheques, liaising with Finance as required.
• Respond to and record enquiries in line with DofE policies and procedures.
• Coordinate annual PAT testing and maintain Health & Safety records.
• Manage stationery requests across the organisation.
• Act as the key contact for office access and desk booking systems.

Organisational Development Support

• Provide administrative support across Learning & Development, Equity, Inclusion and Wellbeing activities.
• Coordinate training programmes, including venue bookings, travel arrangements, accommodation, and logistics.
• Support the administration and maintenance of the Learning Management System (LMS).
• Assist with organising team meetings, workshops, and events.

Facilities & Contract Management

• Coordinate hire car, hotel, and travel booking requests.
• Act as the primary point of contact with the Reading office landlord and external suppliers.
• Coordinate office access passes, cleaning arrangements, and other facilities-related services.

N.B. this is a part-time position 28 hours per week, Monday to Friday and able to work in the Reading office a Minimum of 1 day per week.

What we are looking for:

We are looking for someone who is enthusiastic, organised, and enjoys building positive relationships with colleagues and external stakeholders.

Essential Skills & Experience

• Strong administrative and organisational skills with the ability to manage a varied workload.
• Experience coordinating meetings, preparing agendas, and producing accurate minutes.
• Excellent diary and calendar management skills.
• Strong attention to detail and experience maintaining records, trackers, and filing systems.
• Excellent customer service and stakeholder management skills.
• Experience arranging travel, accommodation, venues, and catering.
• Ability to handle confidential information with professionalism and discretion.
• Strong IT skills, including Microsoft Word, Excel, Outlook, Teams, and PowerPoint.
• Self-motivated, proactive, and able to work independently using initiative.

Desirable

• Previous experience in office or facilities management.
• Knowledge of HR, People & Culture, Organisational Development, or Learning & Development environments.
• Experience using Learning Management Systems or training platforms.

How to apply and interview dates

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: 27th September - Midnight

Interviews will take place on: WC 14th October to be held in Reading Office. 

We are looking for a HR Administrator to support us deliver our enabling strategy within our staff team! Flexible around your hours of study, the role involves the administration work to support our HR and Administrative Manager in our HR Department.

Principal Responsibilities:

1. Entering employment data into the company spreadsheet

2. Setting up new employees on our HR system.

3. Assisting the HR and Administration Manager with the hiring process. For example:

· Creating job adverts on the company website.

· Organising interviews

· Preparing onboarding documents

4. Amending policies and procedures as directed by the HR operations committee.  

5. Prepare timely HR related reports.

6. Chase any missing HR documents from management. For example: return to work forms, students staff hours approval and performance development reviews.

7. Update the HR induction for all role types with any additions/changes.

8. Update the personal development allowance spreadsheet.

9. Raise any HR related purchase orders.

10.   Supporting the Investigations and Complaints procedure by writing confidential minutes for ongoing investigations

11.  Filling in for the Union Administrator for HR operations committee and People Strategy Minutes where there is absence.

12.  Comply with any auditing process and procedures.

13.  Use the Students Union Linked in page to regularly interact to relevant posts.

14.  Any other generic HR admin tasks

15.  Reception based duties, including but not limited to: Answering Phone calls, Taking Ad hoc Requests, Sorting through mail etc.

Please note this is a 13 week fixed term vacancy.

Our supporters are at the very heart of our fundraising efforts. The team responsible for data management, supporter care, and compliance plays a vital role in enabling our fundraising teams to operate effectively. We work closely with Battersea colleagues, suppliers, and agencies acting on our behalf to collect, process, and analyse data. We are committed to supporting our generous donors and customers by ensuring their contributions are recognised and celebrated through outstanding customer care. We ensure that all fundraising activities are carried out with diligence, care, and in full compliance with relevant regulations, using data-driven insights to maximise impact.

The Supporter Services Administrator is responsible for delivering excellent supporter care to existing, potential and previous supporters of Battersea, to develop relationships and maximise income for Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 5th October 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To Be Confirmed

For more information about the role, please download our Recruitment pack.

This is an exciting opportunity for an experienced charity operations and finance professional to join as our inaugural Operations and Finance Manager. As we continue to grow our impact, we are seeking an exceptional Operations and Finance Manager to work closely with the Chief Executive and Executive Chair to help strengthen our operations and oversee our finances. This is a role combining strategic thinking with hands-on operational delivery. You will, support our Chief Executive and Executive Chair to develop and implement organisational strategy while ensuring our people, systems, governance and finances support the effective delivery of our mission. You will join a close-knit team that punches above its weight, with real influence on policy affecting millions of babies worldwide. If you're an experienced charity operations and finance professional looking for your next challenge, we'd love to hear from you.

We review applications as they come in and reserve the right to appoint before the closing date.

We are looking for a highly organised and proactive Service Delivery Assistant to join our Safe Horizons Triage Team. You will play a vital role in processing referrals, managing enquiries from partner agencies and providing high-quality administrative support to help ensure victims receive timely access to services.

This role is full-time, based in London, with hybrid working arrangements available. Occasional travel across London may be required to attend meetings, training and service delivery activities.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant - Triage, you will provide high-quality administrative support to the Safe Horizons Triage Team. You will be responsible for monitoring and managing referrals and enquiries received through the service inbox, maintaining accurate records and acting as a key administrative contact for partner agencies.

Key Responsibilities

• Monitor the Safe Horizons inbox and process referrals, enquiries and correspondence within agreed timescales.
• Act as a first point of contact for partner agencies and stakeholders, responding to routine enquiries and directing requests appropriately.
• Maintain accurate records on case management systems and databases.
• Liaise with partner agencies and internal teams to obtain information required to support referral processing.
• Prepare routine reports, correspondence and service information as requested.
• Provide general administrative support including data entry, filing, document preparation and meeting administration.
• Ensure confidential and sensitive information is handled securely and in accordance with GDPR and organisational policies.
• Support the effective day-to-day running of the Triage Team.

About You

Ideally, you will have experience working within a domestic abuse, safeguarding, victim support or criminal justice environment and have an understanding of domestic abuse, violence against women and girls, and multi-agency working arrangements such as MARAC.

You will need:

• Experience of providing administrative support within a busy environment.
• Strong written and verbal communication skills.
• Good customer service skills and a professional telephone manner.
• Experience of maintaining accurate records and databases.
• Good IT skills, including Microsoft Office applications and database systems.
• An understanding of confidentiality, GDPR and information-sharing requirements.
• The ability to prioritise workload and manage competing demands effectively.
• The ability to work independently and as part of a team.
• A commitment to providing high-quality support in a sensitive and professional manner.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are recruiting a fixed term Finance Administrator (maternity leave cover) to join our wonderful team. This role will be responsible for coordinating the Foundation’s financial administrative processes and supporting the Head of Operations with day-to-day financial tasks.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol,
• have experience of finance administration, with excellent organisation skills
• have excellent attention to detail
• be proactive, self-motivated and confident to take initiative
• enjoy working as part of a small and busy team

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol and improving their life skills & resilience. We work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK. 

Key responsibilities

• Prepare and process invoices and debtor reports
• Assist with monthly reconciliation and data entry
• Process weekly online bank payments
• Maintain accurate financial records and filing systems
• Support month-end and year-end closing processes
• Assist with payroll processing and reporting
• Respond to internal and external finance-related inquiries
• Ensure compliance with company policies and relevant financial regulations
• General administrative support 

Operations & Administration Manager Vacancy

Application Deadline: Friday 25th September 2026

Job Title: Operations & Administration Manager

Salary: £35,000 + (Dependent on Experience)

WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.

This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption. 

Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.

We are the UK branch of the Commonwealth Parliamentary Association (known as CPA UK). We are based in the Houses of Parliament and represent the UK Parliament in the Commonwealth. We bring together parliamentarians to share good practice. We strengthen parliamentary democracy.

Peer to peer learning is central to how CPA UK works. We organise meetings and visits in the UK and overseas. Our aim is for UK and Commonwealth parliamentarians and officials to share knowledge and learn from each other. Our members talk about a huge variety of topics. Our key themes are eliminating violence against women and girls, tackling climate change, trade in the Commonwealth and digital transformation.

The Finance Manager is responsible for the overall management and delivery of the finance function for CPA UK. You will be responsible for financial modelling and analysis, management of finance data and preparation of the accounts in readiness for the annual external audit. You will ensure that internal finance policies are fit for purpose and that internal financial controls are applied. This includes providing guidance and support to colleagues regarding business decisions.

The Finance Manager will operate as a proactive Finance Business Partner, working closely with managers and senior leaders to provide financial insight, constructive challenge and support overcoming difficulties and answering questions. The postholder will help inform decision-making, problem-solve, improve organisational performance and ensure resources are used effectively to achieve the organisation's objectives.

The role provides a compliance function in filing accounts and recording our Executive Committee’s membership correctly with Companies House and The Charity Commission.

The finance team consists of the Finance Manager and a Finance Officer. The Finance Manager reports to the Deputy Chief Executive who is Head of the Business Strategy Team in which the role sits. CPA UK’s annual turnover is around £3M.

Finance Coordinator – join MindHBD and make a difference

Are you an experienced finance professional looking for a role where your skills genuinely support a local charity and the people we help?

Mind in Havering, Barking & Dagenham (MindHBD) is looking for a Finance Coordinator to join our team and play an important role in keeping our finances accurate, well managed and fit for purpose.

This is a hands-on role for someone who enjoys working with numbers but also wants to understand the bigger picture. You’ll be responsible for a range of day-to-day finance processes, while also supporting management accounts, budgets, forecasts, reporting and audit requirements.

You’ll work closely with managers and Directors, helping them understand their financial position, identify variances and spot potential financial risks early. You’ll also have an important role in maintaining strong financial controls, accurate records and clear audit trails.

We’re looking for someone who is qualified to AAT Level 3and has solid practical experience across bookkeeping and financial processes. You’ll need to be confident with reconciliations, accounts payable and receivable, financial reporting, Excel and accounting systems. Experience of using accounting software Sage would be essential.

We’re also looking for someone who is naturally accurate, organised and proactive – someone who will ask questions when something doesn’t look right, follow up outstanding issues and have the confidence to raise concerns where financial controls or processes need attention.Confidentiality and discretion are essential, as the role involves handling sensitive financial, employee and organisational information.

Experience in the charity or not-for-profit sector would be helpful, as would AAT Level 4 or a willingness to work towards it, but what matters most is that you have the right financial knowledge, attention to detail and approach to the role.

What you can expect from us

• A varied finance role with genuine responsibility and scope to contribute to improvements.
• The opportunity to work closely with managers and Directors across the organisation.
• The chance to develop your experience in charity finance, reporting, budgets and audit.
• A supportive team environment within a local mental health charity.
• A role where accurate and effective financial management directly supports the services we provide to local communities.

Contract: Temporary for 6 months, with the potential to become permanent subject to satisfactory performance, suitability and organisational requirements. A formal review will take place at 3 months.

Hours: Initially 21 hours per week, with the potential for this to increase.

Salary: £17.30 per hour.

Location: Harrow Lodge House, with the role based within our local organisation.

If you’re looking for a finance role where you can use your skills, take ownership and make a genuine contribution, we’d love to hear from you.

Waltham Forest CVS is the borough's independent infrastructure body for the voluntary, community, faith and social enterprise sector. We help local organisations to be well run, well funded and well connected, and we represent the sector's voice to the council, the NHS and other partners.

We are a small team doing a lot. In any given week we might be helping a new group get its governance right, running a network meeting, making the case for the sector with the council, or getting a grant out of the door. That range is what makes the work interesting. It also means the administration has to be solid, because when it isn't, everything else slows down.

This is a hands-on role supporting the Chief Executive and, through her, the rest of the team. You will manage the diary and the inboxes, service our board and sub-committee meetings and take the minutes, keep records and systems in order, help with events and training, and handle the day-to-day office and finance administration. You will be the first voice a lot of people hear when they get in touch with us.

We are looking for someone organised and accurate, who can juggle competing demands and finish things without being chased. You will need sound judgement and real discretion — you will see confidential material — and a straightforward, approachable manner with everyone from a volunteer running a lunch club to a council director. Experience in the charity, private or public sector is welcome but not essential. What matters is that you can run a busy office well and want to do it somewhere the work means something.

Job Title: School and Volunteer Administrator

Contract: Permanent

Hours: 21 hours per week

Salary: £14,790 per annum (£24,650 FTE)

Location: Hybrid with Homebased considered.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Beanstalk

Coram Beanstalk wants a future where every child becomes a reader.

We enable people to give children positive experiences of reading through the wider support they need to switch on to reading, learn to read and become confident, independent readers.

We manage volunteers as part of our core business: one to one reading support in primary schools.We also deliver early years and secondary programmes, and training and support to parents/carers, school communities and other organisations. We generate income from these customers and a range of fundraising sources.

Operating within the Coram Group, Coram Beanstalk has a small and dynamic staff team, with the Salesforce system sitting at the heart of all our activities.

About the role

We are seeking a friendly, confident person who can work under their own initiative and is looking to establish or further their career in administration. You would be working in a suitable home working environment, regularly connecting online with the administration team to ensure our volunteers and school partners receive a positive and helpful response to their enquiries and maintain efficiency and data integrity through our onboarding processes.

You will work closely with our support team and trainers to ensure that our volunteer and school customer journeys run efficiently and help raise awareness in local communities.

Day to day you will process safeguarding checks and support new volunteers to progress smoothly through our training journey, often interacting via online calls. You will manage incoming enquiries via phone and email and support the wider remotely based team with administrative tasks. Use of Salesforce is integral to the role, with accurate records enabling us to provide a high level of customer service.

The Coram Beanstalk team is friendly and welcoming, everyone will help you to both settle in and thrive within your role working for a cause you care about.

To apply for this role, please click on the 'apply now' button below to complete the application. Please note, we reserve the right to close this advertisement early if we receive a suitable amount of high quality applicants to take forward to interview prior to the closing date.

Closing date: 5th October 2026

Interview date:TBC via Zoom

Expected start date: 1st December 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We will prioritise applicants within reach of the Coram Campus to support office-based duties, if we do not secure a suitable match, we will consider applicants from anywhere in England. Please indicate your location and travel time to campus within your statement.

Oversees applicants are not eligible for this role.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

A little bit about the role

Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office

The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.

They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.

The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:

• Confidently support Frontline through a period of growth and structural change
• Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
• Maintain Executive oversight of Frontline’s finances, working  with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
• Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
• Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
• Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity

Key Responsibilities

The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:

Change management:

• Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
• Support Frontline teams to work  collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
• Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.

People and Culture:

• Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
• Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
• Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
• Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.

Finance and Governance:

• Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
• Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.

Charity Quality and Efficiency:

• Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
• Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.