Administrator and finance manager jobs

We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

We are looking for an experienced and highly organised grant manager with exceptional communication and relationship building skills, to manage all aspects of grants from The Christie Charity to the NHS Trust.

The role will take responsibility for collating project information and supporting internal teams to communicate and demonstrate project impact and ensure accountability to our external partners and audiences.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

The Communications Manager is a key role in the planning and delivering of high quality, integrated internal and external communications to increase awareness of and drive engagement with The Children’s Trust, as part of the Fundraising and Communications Directorate. Working alongside senior colleagues in marketing, media and digital, the role helps ensure our communications are well planned, effective, aligned and consistent, using insight and evaluation to demonstrate impact. 

Consistency of Brand and Messaging, content and story gathering

• Build relationships with staff, volunteers and families, telling the stories of The Children’s Trust, to be delivered through a number of channels and who can, alongside celebrities, become ambassadors for the charity
• Drive consistent use of The Children’s Trust key messages across all communications channels
• Work alongside the Senior Marketing Manager to keep style guidelines updated and refreshed on a regular basis
• Work with the Senior Media and Communications Manager to ensure communications collateral is regularly updated, particularly where children and families feature, ensuring it is in line with the charity’s consent process
• Work with the creative team to ensure brand guidelines are refreshed and updated and that there are toolkits and templates available to wider staff
• Assist withthe creation and production of key reports e.g. Quality Report, Annual Report

External Communications

• Work with the Senior Media and Communications Manager to assist with The Children’s Trust press office function, including being part of an out-of-hours press office rota during key periods
• Support a programme of proactive public relations and communications campaigns across a range of media channels, driving awareness of the charity to target audiences
• Support the Head of Marketing and Communications with issues and reputation management
• Help to quickly develop appropriate strategies for responding to a wide range of issues and incidents, whilst liaising with other stakeholders to create and publish the required collateral
• Work with internal stakeholders to identify and create stories and content that supports internal and external marketing and communication activity
• Support the organisation’s approach to volunteer and alumni engagement
• Support the Digital Manager with creating content for and updating The Children’s Trust website and The Children's Trust school website
• Oversee the consent process for work with families ensuring that images and information on the children and young people we support is in line with The Children’s Trust policies and procedures.

Internal Communications

• Be part of a core team to plan and implement an internal communications programme across the charity
• Ensure messages and information is developed and shared appropriately across the organisation
• Monitor key issues and provide guidance and counsel on staff engagement and communications, external communications content in support of agreed projects and objectives
• Work with the Senior Media and Communications Manager and Head of Marketing and Communications to draft internal communications across the charity’s internal communications channels
• Work with wider directorate to evaluate success of existing internal communications and develop new ideas 
• Oversee content planning and updating and supporting colleagues to manage their areas on our staff intranet The Loop

Marketing and Communications Management

• Work with fellow managers in the team (currently Senior Media and Communications Manager, Senior Marketing Manager and Digital Manager) to lead the development and implementation of marketing and communications strategies to support the delivery of The Children’s Trust’s strategic objectives
• Conduct monitoring and evaluation to demonstrate the impact of the team’s work
• Provide strong project management for communications projects and campaigns, ensuring work is delivered efficiently, collaboratively and to a consistently high standard
• Develop strong relationships, internally and externally, and role model this to wider members of the department and directorate

Fundraising Communications / Income Generation Communications

• Work with fundraising and retail colleagues within the directorate to plan, execute and evaluate communications campaigns which supports income generation, in line with the fundraising objectives of the charity
• Support the Digital Manager with creation and distribution of marketing emails and creation of reports
• Business Development – working with the team to support campaigns which support the business development objectives of the charity, to promote support the department with its stakeholder engagement to professionals and parents.

Interview date: w/c Monday 1st June 2026

Staff benefits include free staff parking, and more… read more below

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.

This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline. 

Location: Old Street, London (Hybrid) * Please note that we are based in a women-only building. 

Accountable to: Co-Director 

Salary and hours: £44,289 - £49,339 pro rata (dependent on experience), 21 hours per week, plus benefits 

Length of contract: Permanent 

Purpose of the role: Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.

This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline. 

Key responsibilities

Finance Administration 

• Together with the Finance Manager (Strategic) and the Co-Director, ensure that the charity’s finances are well managed and accounts are kept up to date. 

• Maintain overall responsibility for accounts receivable, and support the Finance Manager (Strategic) with accounts payable.

• Working together with the Finance Manager (Strategic), ensure all income and expenditure is entered onto the electronic book-keeping system (currently Quickbooks) accurately and in a timely manner, and assigned to relevant funds in accordance with funders’ requirements and restrictions.

• Ensure all donation details are correctly entered into the Donorfy fundraising database. 

• Ensure imported data in the accounting systems reconciles accurately with recorded transactions, and produce bank reconciliations as needed. 

Finance Management 

• Implement and monitor day-to-day financial controls, ensuring all processes meet audit and internal control standards. Ensure proper document storage, coding and audit trails for all transactions. 

• Support the Finance Manager (Strategic) in reviewing and updating operational finance procedures and ensuring organisation-wide compliance. 

• Working closely with the Finance Manager (Strategic) and the Co-Director, support improvements to finance systems and workflows. 

• Act as a bank signatory where appropriate.

Income Management 

• Ensure that all grants and other income due to the charity are received and managed in line with funder conditions and restrictions. 

• Issue and track invoices to ensure all income owed to the charity is collected promptly. 

• Ensure all cheques / cash income received is deposited into the current account in a timely manner. 

• Support fundraising and individual giving colleagues by providing accurate, timely financial information on a weekly basis to strengthen donor stewardship and reporting. 

• Maintain accurate records of gift aid declarations made. Prepare and submit regular Gift Aid claims to maximise eligible income. 

• Maintain accurate records of gift-in-kind and pro bono donations, organisational assets and restricted funds. 

• Ensure all income is recorded consistently across both the financial system and the fundraising database, working closely with the Individual Giving Manager to ensure alignment and information flow. 

Operational Reporting & Support 

• Provide financial administration support across the organisation, including for delivery teams and fundraising colleagues. 

• Work closely with the Finance Manager (Strategic) to ensure accurate information flows between operational processing and financial planning/reporting. 

• Provide responsive support to staff, helping them navigate finance processes confidently and consistently. 

• Support the Finance Manager (Strategic) to prepare quarterly financial updates and Management accounts, as well as annual financial statements. 

• Support the Finance Manager (Strategic) and Co-Director with payroll, pension reports and human resources management when required. 

• Attend the quarterly Finance & HR committee meetings and contribute to preparing papers as needed. 

General 

• Undertake any other duties commensurate with the post.

• Support wider organisational activities as needed, including on occasion in the evenings or at weekends. 

• Meet regularly for line management, supervision and appraisal with the Co-Director. 

• Identify own training needs and undertake relevant training and development, approved by the Co-Director. 

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen

The Role

We are seeking an enthusiastic Finance Assistant to join our team at CoppaFeel!. Contributing to the running of our financial systems and processes, the successful applicant will also be providing financial information to support the fundraising team.

We are looking for an enthusiastic person who wants to develop their career in charity finance, who will support our Director of Finance and Head of Finance and Contracts looking after CF! finances. You will be confident with data entry and working across our fundraising and finance systems to ensure income is coded correctly. This role requires reconciling income from many different fundraising platforms and working with our external financial provider.

You will sit within the CoppaFeel! Finance Team and report to Head of Finance.

Duties and Responsibilities

Income & Reconciliation

• Accurately code and reconcile income from various fundraising platforms (e.g., JustGiving, CAF) in Beacon to Xero

• Tracking income (following current processes) and notify fundraising of certain income

• Raise draft invoices as per request, ensuring correct documentation is uploaded

Accounts Payable & Administration

• Process and check with accuracy for staff expense claims, Direct Debits and supplier invoices through APM.

• Support monthly staff Soldo card submissions, ensuring timely submission of correct receipts

• Conducting checks on large invoices with supplier

Finance Systems & Reporting

• Assist with generating basic financial reports (e.g. aged payables/receivables)

• Support the production of basic reports to budget holders if needed

• Support with administration of updating management accounts

Support & Compliance

• Assist with audit preparation by gathering information and following up on outstanding documentation

• Support the maintenance and adherence of finance policies and procedures

• Provide induction-level finance support and guidance to new staff (e.g. using APM, where finance policies are, expense submission)

General

• Handle finance-related post and filing

• Maintain the Finance inbox; where applicable respond to internal finance queries otherwise pass on to others in Finance team as necessary

• Support with collation of documentation for Gift Aid claims and maintain accurate donor records for Gift Aid

• Contribute to ad hoc finance projects and tasks as required

Skills, Experience, and Qualifications

Essential

• Excellent organisational skills & self-motivated

• Strong organisational and data entry skills with excellent attention to detail

• Ability to work independently and as part of a team

• Good communication skills both written and verbal

• Computer literacy, with strong Excel skills

• Comfortable working with numbers and following financial processes

• 1 year previous experience in a similar role

Desirable

• Charity or third sector experience

Application information

Applications will close on Monday 25th May with the aim to commence a shortlisting test as applications come in and interviews week commencing Monday 15th June

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We want our recruitment process to be inclusive, accessible and fair for everyone. As a Disability Confident Employer, we actively encourage applications from disabled people and are committed to providing reasonable adjustments throughout the recruitment process. Disabled applicants who meet the minimum essential criteria for the role will normally be offered an interview. In some high-volume recruitment processes, we may limit interviews to candidates whose applications most closely meet the role requirements.

This role is an expansion of a current Finance Administrator's role, to allow additional support for our ecumenical charity's growth. This role will be responsible for all aspects of finance administrative and CRM database support and the successful candidate will want to be part of a faith-based organisation, committed to the mission of the charity both in the UK and the Holy Land.

The primary responsibility and focus of the role will be to support the Finance Manager with finance handling and working with our CRM database to improve data quality; additionally you will support the administrative function, particularly in engaging with the CRM database as needed and available for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters and clergy across the UK and with our partners in the Holy Land.

You will be working under the day-to-day management of the Finance Manager as a direct report but collaborating closely with the Office Manager for administrative work as required.

Typical tasks will include:

• Record financial donations from all income streams into the charity (cash, cheque, CAF, BACS, online, by phone, in-person)
• Monitor bank account payments, online donations, and standing orders/direct debits
• Produce reports from payment processing companies
• Produce Gift Aid claims in conjunction with Finance Manager
• Logging and recording of accounts payable
• Become an expert user of our CRM (Access ThankQ) to ensure high-quality, accurate and compliant supporter data
• Use the CRM to produce segmentation, reporting and data analysis - creating queries, dashboards and reports to track performance
• To support the delivery and distribution of shop products purchased either through the website shop, over the phone or by mail order
• Assist with product stock and ordering
• Assist with the website shop and maintaining/adding product listings
• Basic office duties, including answering phone calls, logging and responding to letters and emails, franking letters, taking donations by phone
• Assist with other project deliverables identified by management
• Help maintain the cleanliness and Health and Safety of the office environment including cleaning and tidying as needed

Suitable training will be given as needed. 

You will need to have previous experience in a finance role and will ideally have previous experience working in a charity.

This is a full-time, office-based role in Kenilworth. 

Please click on 'Apply Now' to download the full job specification and description.

We have a new, exciting and challenging opportunity for an Administrator (internally known as a Service Delivery Assistant) for the South Wales Victim Focus Multi Crime service, covering South Wales.

We operate a hybrid working policy whereby you will work for 3-days per week from our Victim Care Unit at Rumney Police Station in Cardiff, and the remaining 2-days from home.

Do you want to be part of a fast paced, unique service providing the highest quality support to those impacted by crime?

If yes, then we'd love to hear from you.

What we offer

We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options - including hybrid working where applicable
• Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
• Birthday Leave - an extra day off to celebrate your birthday
• Pension Plan - 5% employer contribution
• Enhanced Allowances - enhanced sick, maternity and paternity pay
• Exclusive Discounts - high street, holidays, gyms, entertainment, and more
• Financial Wellbeing Support - access to salary deducted finance and guidance
• Wellbeing Resources - employee assistance programme and wellbeing support
• EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
• Sustainable Travel Schemes - Cycle to Work and season ticket loans
• Career Development - comprehensive training and ongoing development opportunities

About the role

You will be primarily providing administrative support to a team across a range of functions within the South Wales area, managing Excel spreadsheets and internal databases; managing calls to and from a range of people who have been impacted by crime. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.

We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within our team, you will be expected to engage with clinical supervision and supervision with you line manager.

Please see attached Job Description and Person Specification for full details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The Berkshire and Hampshire Borders (BHB) Methodist Circuit is a network of twenty-five churches across western Berkshire and northern Hampshire, united by a vision to proclaim God's love as a justice-seeking community. Our mission is to be a growing, inclusive, and evangelistic church where faith deepens and communities are transformed. 

As Operations Manager, you'll be the backbone supporting our work. Working with the Leadership Team, you'll coordinate the operational infrastructure that keeps twenty-five autonomous churches running — from property and finance to safeguarding and compliance — empowering churches and outreach staff to deliver high-quality support to church members and vulnerable people.

The Role
You'll provide operational guidance and support to the Circuit Leadership Team and Circuit Meeting (Trustees), attending meetings and preparing reports on governance matters. You'll manage the Circuit Finance Officer, ensuring sound accounting practices, financial controls, and reporting. Across property, you'll oversee 19 houses — coordinating quinquennial inspections, maintenance plans, manse preparation for incoming ministers, externally managed letting of surplus properties, and professional appointments for sales and purchases. You'll also support energy and telecoms contract negotiations.

In safeguarding, you'll co-lead the Circuit Safeguarding Team, coordinate training, and maintain records of DBS checks. For health and safety, you'll guide churches on policies, risk assessments, and fire safety, with professional support as needed. On EDI, you'll maintain awareness of Methodist policy, coordinate training, and promote inclusive practice. You'll line manage the Administration Finance Officer and Administration Officer.

Key Details
Permanent role, £45,000–£55,000, 37.5 hours per week based in Reading, Berkshire with occasional evening or weekend working and travel across the area. 33 days annual leave including public holidays, contributory pension, reasonable expenses reimbursed plus a training funded. Closing date: Friday 17 June. Interviews: early July.

This Job Is For You If…
You have experience in an operational, administrative, or management role coordinating processes, policies, and systems. You've supported multiple stakeholders — staff, volunteers, or committees and have familiarity with safeguarding, health and safety, or compliance. You're organised, an excellent communicator, and can work with sensitivity within a faith-based organisation. You hold a full driving licence with access to a reliable vehicle and are willing to travel. Desirably, you have a relevant qualification, experience with financial administration or property management, and understanding of Methodist Church structures.

Development
You'll have significant training opportunities, including a substantial overlap with the outgoing postholder for thorough knowledge transfer.

Appointment is subject to Enhanced DBS disclosure, satisfactory references, right to work in the UK, and a three-month probationary period. We encourage applications from all sections of the community — you don't need to meet every criterion to apply.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Crisis Skylight Merseyside offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Merseyside.

Location: Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm

Contract: We are currently recruiting for two permanent vacancies

Salary: £30,808 per annum

About the role

As a Reception/Administrator for the Skylight, you will play a key role in supporting the Skylight team to support individuals that are homeless or at risk of homelessness. You will ensure that the Skylight runs effectively and efficiently. You will deliver the right processes and support for your colleagues to have an effective and impactful role in supporting Crisis members to prevent and end their homelessness.

You will be the first point of contact for anyone contacting the Skylight Centre and will provide a positive welcome to Crisis, being an ambassador for our services.

The key to success will be your ability to collaborate constructively and effectively as part of the Crisis team.

As a Reception/Administrator as part of the front of house team you will:

· Cover all reception responsibilities providing a safe and welcoming area for Skylight staff, clients and volunteers, providing effective Information and Guidance (IAG) to the vulnerable client group.

· Be responsible for the official opening/closing of the office in line with the H&S policies.

· Assess members at reception upon presentation and take appropriate action as to whether it is safe for them or others to access the service at that time utilising a trauma informed approach in line with confidentiality policies and procedures.

· Provide efficient and effective administrative and logistical support to the Crisis Skylight team, ensuring that all systems and structures contribute to the delivery of high-quality services to members and the smooth running of the office.

The key to success will be your ability to collaborate constructively and effectively as part of the Crisis team. 

Skills, knowledge, and experience vital to succeeding in this role:

· Experience of providing customer service and advice within a reception environment, with a commitment to deliver the highest standard of customer care. 

· Experience of working with vulnerable or marginalised groups, assessing need and providing information, advice and guidance.

· Excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload. 

· Experience of providing administrative support including updating Case Management Systems, general office duties and maintaining accurate records. 

· Excellent verbal and written communication skills with the ability to work successfully with disadvantaged /or socially excluded groups and individuals. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. 

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 20th May 2026 at 23:59

Interview process: Competency-based interview

Interview date and location: Wednesday the 3rd June or Thursday the 4th June, 2026. Crisis Skylight Merseyside, 96 Kent Street, Liverpool, L1 5BD

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For more information about our work please visit our website

Registered Charity Numbers: E&W1082947, SC040094 

Terms & Conditions:

Start date: ASAP

Salary: £27,383 per annum (inclusive of £3,990 Southeast Weighting)

Location: Hybrid with 3 days in the London office (Patshull Road)

Working hours: Full time: 35 hours per week

Contract: Permanent

Job Description:

We are seeking a meticulous and proactive Finance and Office Administrator to assist with our financial transactions and ensure the smooth running of our office operations. The ideal candidate will be interested in learning  and finance and administrative functions and skills, have good organisational skills and the ability to multitask in a dynamic environment. 

Key Responsibility Areas 

1. Finance Administration
2. HR Administration
3. Office Administration 

For the full job description, please download the recruitment pack.

Person Specification:

Skills and Experience 

• Education: Minimum of GCSEs in Mathematics and English or equivalent
• Experience: Some demonstrable administrative experience 
• Software Skills: Microsoft Office Suite. 
• Organisational Skills: Good multitasking abilities and attention to detail. 
• Communication Skills:  Good written and verbal communication skills. 
• Problem-Solving: Ability to identify issues and implement effective solutions. 
• Confidentiality: Maintain high levels of discretion and confidentiality. 

Personal Attributes and Other Requirements 

• This role has been designed for someone who wants to learn and develop new skills and includes training. We would encourage applicants who align with this to apply. 
• Commitment to the core values and ethos of Women in Prison, including social justice and feminism. 
• Commitment to anti-discriminatory practice and equal opportunities and an ability to apply awareness of diversity issues to all areas of work. 

Job title:Senior Team Administrator 

Reports to: Chief Executive

Line reports:  Work experience/interns (occasional) 

Location:Birmingham, London or Manchester (minimum 40% office-based, with regular travel to London) 

Salary:£32,000 to £35,000 out of London, £34,500 to £37,500 in London (pro-rata if part-time); salary scales under review

Hours: Full-time 37.5 per week (part-time 30 hours welcome, minimum four days, including Tuesdays) 

Contract:                         Permanent

Overall purpose 

Reporting to the Chief Executive, the Senior Team Administrator will take responsibility for managing the administrative requirements relating to the governance of the charity and of the senior staff team, and for ensuring Breaking Barriers operates efficiently as possible, ensuring that the organisation can be effective in delivering its mission.

You will have a strong knowledge of all aspects of charity administration, be able to manage a wide range of tasks, be able to work at a fast pace across all areas of Breaking Barriers’, and be able to drive new ways of working to minimise wasted time and resource, freeing up more staff time to best support our clients.

Key responsibilities 

This is a new post at Breaking Barriers. The initial key responsibilities are described below, and the role will develop according to the charity’s changing needs. 

 Governance and management

· Organise and attend quarterly board of trustee meetings, including room booking and note-taking

· Arrange other meetings with trustees, including regular subcommittee meetings

· Work with the Chair, CEO and other members of SLT to finalise and circulate papers for meetings with trustees

· Manage the annual plan of trustee meetings

· Work with the Chair and CEO to support trustee recruitment, training, induction, and record keeping

· Work with the CEO and Director of Finance to ensuring that all regulatory reporting is fulfilled, and appropriate updates carried out, including in relation to the Charity Commission

· Maintain the record of policies and procedures, and take responsibility for ensuring these are updated by the agreed senior team leads in a timely manner

Cross charity support 

· Be a central resource to advise on and make travel booking for all staff

· Be available to the HR manager to support significant administrative tasks, such as annual checks of staff data, and tasks relating to recruitment

· Be available to members of the leadership team to undertake administrative tasks as required, across a range of activities relating to fundraising, communications, services, programmes, finance and operations

· Lead on ensuring that data is stored on the charity’s systems in line with agreed policies and practice

· Take an active role in health and safety across the charity, including maintaining the health and safety and risk assessment register

· Monitor general email addresses, processing basic enquiries and forwarding enquiries to relevant teams

· Manage the London telephone number, answering calls and monitoring and responding to/forwarding voicemails

· Administer the alumni programme

· Support the Director of Finance and the HR Manager in on-boarding and off-boarding staff, including set up of devices

· Support the Deputy Chief Executive and fundraising colleagues in the management of donation platforms and similar processes

· Maintain relevant staff pages on Breaking Barriers’ website

· Support any work experience or intern scheme, ensuring colleagues are supported to learn throughout their placement

Senior team support 

· Manage the administration of key organisational meetings, including regular meetings of the senior leadership team, joint leadership team, and all staff

· Ensure agendas for meetings and notes taken are circulated in a timely fashion, and action points are followed up appropriately

· Arrange meetings and undertake diary management for the CEO and other members of SLT when required

General 

· Work across the charity to try to improve processes and automation, reducing unnecessary or repetitive work

· Undertake other tasks as required.

Person specification

Essential

Experience and knowledge

· A minimum of 1-years’ experience of working in a non-profit organisation

· Experience of providing effective administration support in an office or organisational setting

· Familiarity with UK charity governance, for example as a trustee, advisor, member of staff, or in an administrative capacity

· Experience of dealing with sensitive and confidential information and managing professional boundaries

· Experience of implementing new ways of working, including processes which reduce administrative needs

Skills, abilities and attitude

· Ability to encourage, support and persuade colleagues to implement new ways of working, including processes which reduce administrative needs

· Excellent organisational skills, with the ability to manage multiple tasks and competing priorities

· Excellent written communication skills, including proofreading and formatting documents

· Tech-literate, including familiarity with using AI appropriately

· Ability to prioritise and complete a range of complex tasks with minimal supervision

· Commitment to the mission of Breaking Barriers

· Commitment to equity, diversity and inclusion

Desirable

· Lived experience as a refugee or of forced migration

· Experience of working within an organisation supporting asylum seekers and refugees

· Experience of working in employability

How to apply 

To apply for this role, please provide:

- A CV of no more than 2-sides of A4

- A written response of a total of no more than 600 words illustrating how you meet the following three elements of the person specification:

· Experience of providing effective administration support in an office or organisational setting

· Familiarity with UK charity governance, for example as a trustee, advisor, member of staff, or in an administrative capacity

· Examples of implementing new ways of working, including processes which reduce administrative needs, and your ability to encourage, support and persuade colleagues to implement new ways of working

We expect to receive a large number of applicants for this role. As such, we are unable to consider candidates who do not follow the instructions above.

The recruitment process will involve both assessment and interviews.

London
21 hours per week (3 days)

As our People & Benefits Administrator, you will play a key role in supporting the delivery of efficient and accurate HR and benefits administration. You will ensure that employee records, systems, and processes are maintained to a high standard, working with the team and other colleagues to deliver a positive employee experience.

You will have administrative experience and knowledge of HR systems or other similar systems. You will possess a high level of accuracy and attention to detail, with good communication skills and the ability to maintain confidentiality. Previous experience of working in a Human Resources or similar role would be an advantage. 

This role offers a mix of office-based and home working, with two days per week in the office and the remainder worked remotely, the office is close to King Cross and Euston stations. The URC offers a generous pension contribution, annual leave of 31 days per year plus bank holidays and development opportunities. 

If you are interested in working for us and can meet the above requirements, please contact us/see our website for the full job description and application details. CV along with the completed application details will be accepted.

Closing date for applications: 12 noon, Tuesday 2 June 2026 
Interview date: Monday 8 June 2026