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Hybrid - within commutable distance of London, Birmingham, Blackburn, Doncaster, Redcar, Bristol or Bradford
Temporary until 31st December 2026
An exciting opportunity has arisen for an experienced Administrator to join the National Institute of Teaching within our ECT faculty team. This role is pivotal in supporting our ECF Programme Managers, who are responsible for the proactive and effective planning, execution, and administration of the ECF nationally and across our campuses.
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.
The support and welfare function at the NIoT plays a crucial role in the mission of the NIoT by delivering services to support our trainee’s and participants wellbeing throughout the whole of their programme.
About the role
As an ECT Faculty Administrator, you will report to the ECF Manager and work closely with counterparts in our regions to ensure that our ECT provision is well supported. This is an exciting opportunity to help shape our ECF programme and work in close collaboration with colleagues nationally to continuously improve the quality of teacher development.
We are looking for a candidate with a strong track record of providing administrative support, ideally in an education setting, who enjoys regular contact with participants and partners. Great communication and problem-solving skills are essential, as is being proactive and self-motivated, with a positive approach to work.
Key benefits
- Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
- Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.
- Pension - Entry to the Local Government Pension Scheme.
- Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!
- Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!
- Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
- Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
- Support - Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters
- Development - We fully support the development of our staff and ensure that you have high level of continuous professional development.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
For more information and to apply, please visit our careers page.
Closing date: 10.00am on 20 January 2026.
We reserve the right to close the advertisement early should we receive a high volume of suitable applications. We therefore encourage you to apply at your earliest convenience to avoid disappointment.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
The Independent Group of Analytical Psychologists (IGAP) is a small but vibrant Members’ organisation for Jungian analysts which also provides training for people wishing to become analysts. We offer a rigorous programme of training based on the psychology of C. G. Jung and so laying stress on each person’s search for their individual path to wholeness and a meaningful life. We are a registered charity, and as such most of our seminars are open to the public. Once qualified, members join IGAP as analytical psychologists/Jungian analysts. IGAP has been in existence for over forty years and enjoys an excellent reputation in the field. We are a member organisation of the Council for Psychoanalysis and Jungian Analysis (CPJA, college of the UKCP), and of the International Association for Analytical Psychology (IAAP).
We are looking for a highly organised individual with excellent IT, administrative and personal communication skills to manage our organisation’s administration. Knowledge of and (crucially) sensitivity towards what depth psychotherapy entails would be highly desirable. This is a part-time work-from-home post. The hours are flexible with only occasional required worktimes. Alongside one other administrative assistant, you will be our principal administrator and oversee all office operations, working alongside and maintaining clear lines of communication between members, candidates in training, and the public. You will report to our principal executive officer/s, our treasurer and IGAP’s Council of Trustees. This is a vital role that equips IGAP to function as a charity within the directives of the Charity Commission.
Key Responsibilities:
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Coordinate, support and minute taking of all business and Council meetings
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Maintain records, policies and procedures
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Support and manage training applications, materials and candidate files
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Support training programme, in person and online seminars
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Management of accounts payables and receivables
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Liaise with accountant, ensuring of timely annual filings to Companies' House and Charity Commission
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Manage all financial documentation via DropBox
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Review annual insurance coverage
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Initial point of contact for general inquires
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Understand professional standards and legal requirements of the organisation
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Arrange annual IGAP events (e.g., residential gatherings, Autumn party)
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Maintenance of the IGAP website*
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Marketing, preparation and distribution of flyers. Operate Ticket Tailor, Mailchimp etc*.
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Lead on IT innovations and advise on software*.
*Some tasks are currently and may continue to be done by a second administrator.
The client requests no contact from agencies or media sales.
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We are looking for an experienced Salesforce Administrator (known internally as Salesforce Specialist) to support our Systems Manager in maintaining and developing Sales Cloud and Marketing Cloud.
In this role, you will act as a strategic systems enabler, driving efficiency, data insight, and user adoption. You’ll be responsible for making updates to reports, fields, page layouts, custom objects, flows, and user management to support nurtureuk’s marketing, business development, product development, and delivery. You will play a key role in driving data accuracy and enabling smarter digital processes, as well as collaborating with internal teams and assisting with user support and training, ensuring nurtureuk’s use of Salesforce supports our organisational goals.
Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
This role is central to nurtureuk’s digital transformation, ensuring Salesforce acts as the single point of truth for customer, training and membership data, enabling evidence-led decisions and a seamless customer experience.
Your main responsibilities will include:
- Salesforce administration, including managing user roles, permissions, page layouts, custom objects, and flows.
- Troubleshooting issues, data cleansing, and implementing secure system changes.
- Evaluating and deploying Salesforce updates, managing Mass Action Schedulers, and documenting workflows.
- Advising on system development viability and working in sandbox environments to test and deploy changes effectively.
- Providing user support, troubleshooting, and training to colleagues across the organisation.
Please see the attached job description and person specification for further details.
Please submit your CV and a covering letter, outlining how you meet the person specification. We are also keen to hear why a role at nurtureuk would meet your personal values and career aspirations.
Nurtureuk is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Against Malaria Foundation (AMF)
Donations Administrator
Part time (4 days a week) or full time (5 days)
Job Description
AMF profile
Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.
We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and last financial year we received over US$147m. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.
AMF is the world’s third largest funder of nets.
AMF has been consistently rated a top charity for the last 16 years by independent charity evaluators GiveWell, Giving What We Can, and The Life You Can Save who focus on cost-effectiveness and impact.
We are a team of fifteen highly motivated individuals with different skills and experience. Each person has an important role to play. Whilst all team members work remotely with constant communication between them, this role is more independent. There is direct liaising with the CEO and with the Head of Technology as needed. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 55 million nets to protect 100 million people for distribution during 2024 to 2026. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, Togo, Uganda and Zambia.
A commitment to accountability and transparency is at the heart of what AMF does. This is in evidence in the way we manage the more than 100,000 donations AMF receives each year and the availability of our financial data, which is publicly shown in real-time. By tracking donations through our accounts and linking them to the specific distributions, donors can track where the nets funded are distributed. All revenue and expenses are entered into our bespoke systems, which manage all of the above as well as facilitating annual audits globally and in several individual countries.
Donations Administrator
AMF is recruiting a Donations Administrator to work either four or five days per week.
This is a crucial role at AMF as this work is at the heart of managing the donations we receive which allows us to share with donors the specific impact of each donation they make.
The Donations Administrator will record and reconcile the daily donations made to AMF via various methods; online, bank transfer and cheques, across its global portfolio. They will manage email interactions with donors and other organisations as well as undertaking data cleaning or analysis/investigation. Responsibilities may also include managing aspects of our accounting system and financial reporting.
The right candidate would enjoy the detailed and systematic nature of financial bookkeeping work (although no specific financial knowledge is required), is entirely comfortable working alone at a computer for the majority of their working day and would be excited to do this for an organisation whose focus is preventing death and illness.
Skills and experience
- Outstanding attention to detail
- Excellent spreadsheet skills - data manipulation
- Strong numerical skills
- Good problem-solving skills
- Very good written communication and people skills
- Previous donation or financial management experience may be helpful, but not required
Responsibilities
- Ensuring that all offline donations are accurately recorded and entered in the online financial ledgers Reconciling donations to income received per bank statements, e.g. standing orders and bulk transfers from other collection services
- Ensuring donations are properly acknowledged and donors are appropriately thanked for their contributions
- Responding to donor queries and providing assistance
- Liaising via email with organisations who collect and transfer donations to AMF
- Identifying and implementing opportunities to improve processes to ensure donations are managed as efficiently as possible
- Liaising with recurring donors and managing enquiries
- Managing matching donations
- Managing external funds-senders and aggregators and related activity and transfers
- Managing banking reporting activity
- Responsibility for all matters relating to Gift Aid and similar systems for other countries
- Managing staff payroll and expenses
Additional responsibilities for five-day week only:
- Managing aspects of our accounting system and financial reporting
- Liaising with auditors during our audit process
- Undertaking projects to improve data collection, storage and usage
Job details
Salary: £30,000 - £40,000 (depending on experience)
Working hours: 9am to 6pm, with flexible hours able to be discussed
Company contributed pension scheme
25 holiday days per year + bank holidays
Location: Home/remote working in UK. All the AMF team work remotely.
Equipment: AMF will contribute a high % of the cost of a laptop if the candidate does not already have a machine sufficient for the job.
Application
Applicants should write to DonationsAdminApplication @ againstmalaria . com with their CV and a one-page cover letter explaining why they are interested in and suitable for the position.
The client requests no contact from agencies or media sales.
The Bristol North West Foodbank is looking to employ a part-time Senior Administrator to cover Maternity leave for one year. You will work within, and support, our Foodbank team, based at our Social Justice Hub in Avonmouth Village, and occasionally at our other Foodbank outlets/venues.You will be responsible for the administrative functions of the Foodbank; maintaining and developing day-to-day processes and playing a key role in Seasonal projects. The foodbank is a highly collaborative and fast-paced environment, so you will need to be willing to work in a flexible and responsive way according to changing priorities.
The Bristol North West Foodbank is a Christian-ethos charity, linked to Trussell.
Senior Administrator role:
General Administration
·Processing email in, ensuring team action
·Processing and posting mail out
·First port of call for telephone calls, face to face enquiries and ensuring appropriate action and record keeping
·Photocopying, printing and filing
·Taking of team meeting minutes and subsequent circulation
·Keeping databases up to date
Foodbank outlets and events
·Liaison with voucher holders, churches, individuals and businesses
·Processing requests for new voucher holders
·Overseeing the Harvest Collections with the Foodbank Manager
·Allocating & Co-ordinating admin team volunteers
Accounts
Ensuring the:
·Maintenance of Gift log, including preparation for banking
·Keeping the treasurer informed of payments received
·Filing expenses and invoices
·Organising money to bank
·Sending out standing orders/gift aid forms
·Creating invoices
·Sending thankyou letters
In addition to the basic administrative and logistical tasks of the foodbank you will;
·be the first point of contact for the Foodbank, being able to answer a wide range of enquiries and anticipate the impact of changing logistics for the van teams
·be required to develop communications with the foodbank team, volunteers, referrers, foodbank clients and other stakeholders
·be responsible for data-inputting and data-capture, both directly and by supervising others
·have a key role, as part of the team, in determining and communicating guidance and decisions to foodbank clients
·lead on the administrative functions of the foodbank’s seasonal projects eg Harvest, Christmas Hampers and summer treat boxes
·manage the bookings for the Eat Well Spend Less Cookery course & liaise with the cookery course trainers
·develop records, resources, social media content and office procedures in response to the changing needs of the foodbank service.
·Be responsible for maintaining the foodbank website and maintenance of referrer details on the Trussell Database
General
·Wear the name badge at all times, and uniform when required
·Maintaining the high standards of conduct and behaviour expected by the charity
·Maintain & comply with health and safety, safeguarding and data protection policies and procedures.
·Adhere to the company’s policy on the misuse of drugs or alcohol in the workplace
·Report to your manager any personal difficulties that might affect the work or the company’s reputation
·Be accountable to the Foodbank Manager and Board of Trustees
Together with any other reasonable duties as specified by the Assistant Manager, Foodbank Manager and Trustees to support the work of the Charity.
Person Specification
Essential skills:
·A proven track record of excellent administrative skills and experience
·Maths and English GCSE 5-9 (A-C) or equivalent
·Confident in using IT, including email, completing online forms, searching for information online, creating Microsoft Word and Excel documents.
·Excellent written and verbal communication (eg written skills, person to person and on the telephone), demonstrating confidence and sensitivity in dealing with people in distress.
·Excellent organisational skills and attention to detail
·An ability to work with complete discretion and confidentiality
·Keenness to problem solve
·Proven track record of being able to work well both in an unsupervised environment and as part of a team
·Willingness to work empathetically, but in a boundaried manner, when faced with challenging situations.
·Effective supervision of volunteers/support staff
·Experience of editing websites, posting on social media and creating content.
Desirable skills:
·Experience of working within a Church and/or Charity environment
·A good understanding of the work of Foodbanks across the UK
·Experience of creating posters and leaflets on Canva or similar package.
Personal Attributes
·Someone who is supportive of the Christian ethos of the Charity
·Enthusiasm and reliability
·Honesty and Integrity
·Flexible, approachable and adaptable
·Kindness, compassion and empathy for the people the Foodbank serves
·To be able to identify personal limitations and ask for help when needed
To alleviate food poverty and provide support to address the drivers causing that poverty.
The client requests no contact from agencies or media sales.
Application Closing Date: 16 January 2026
Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: full time - 35 hours a week
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £42,000 per annum.
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.
Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30+ years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Senior Finance and Operations Administrator needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The Role
The Senior Finance and Operations Administrator is a critical, multi-functional role supporting the financial, operational and administrative systems of GGF UK. The role will report to the Head of Finance with a dotted line to the Operations Manager on all operational tasks.
Acting as a key liaison between grants management, operations and finance, this role requires taking ownership of specific financial processes – particularly those intersecting with grants payments, forex providers and internal systems. The ability to clarify issues and relay technical information across functions will be essential and hence demand high attention to detail, initiative, and the ability to navigate and communicate complex financial and grant-related processes to non-financial colleagues.
Coordinating closely with the Director of Finance and Operations, the postholder will provide proactive administrative support including diary management.
The candidate profile.
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. They demonstrate knowledge and experience in charity/nonprofit grant accounting/financial issues and dealing with both financial and grant information and processes, understand accounting principles, and have knowledge of accounting, and grantmaking processes. They have experience of using banking services and payment experiences (including international payments). They demonstrate excellent administrative and organisational skills, and the ability to ensure the accuracy of work and demonstrate precise attention to detail. They will have the skills to give, receive, and work with feedback constructively. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.
The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills.
How to apply:
Applications need to be submitted through GGF UK’s job platform by 16 January 2026 date at 23:00 GMT. To apply via the job platform and to see the detailed Job Description, please click on the 'Apply' button and you will be redirected to our recruitment platform. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
We thank all those who apply, but only shortlisted candidates will be contacted.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.
The client requests no contact from agencies or media sales.
We’re looking for someone to provide essential administrative support to our Carer Support Service and Services team. This includes general administration duties such as booking and recording of team meetings, triage administration, appointment booking, data reporting and coordination of service delivery activities including group sessions.
Key responsibilities include:
- Coordinating and managing the administration of online carer support groups, including scheduling sessions, coordinating responses and maintaining attendance records.
- Managing follow up reminders and administrative closure actions.
- Preparing daily and twice weekly triage lists for the triage panel.
Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.
We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.
We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.
If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.
What we can offer you
- Generous Annual Leave plus the option to purchase additional Leave
- Workplace Pension with up to 6% employer contribution
- Group Life Assurance
- Health cash plan
- Employee Assistance Programme
- Enhanced Company sick pay policy
- Enhanced carers, family and other leave
- Remote working with travel costs paid
- A commitment to flexible working
- A commitment to support your learning and development
The client requests no contact from agencies or media sales.
Reception and Administration Coordinator
Employer: Bristol Animal Rescue Centre
Job type: Part time, Permanent
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA
Salary: £26,000 – £29,000 PA full time equivalent (pro rata if part-time), dependent on experience.
Hours per week: 21 hours per week, including one weekend per month
Benefits: include generous annual leave, training provided, free employee assistance service and cycle to work scheme.
We have an exciting opportunity to join Bristol Animal Rescue Centre as an Reception and Administration Coordinator.
About Us:
Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.
About the role:
We are seeking a skilled and motivated Reception and Administration Coordinator to lead our busy front-of-house and administrative functions. This role is central to ensuring our public-facing services run smoothly, supporting both people and animals with professionalism and care. You will oversee a dedicated team, manage day-to-day reception operations, and ensure our processes provide efficient support across the organisation. Working closely with all departments including our Animal Clinic, Animal Home, Fundraising, Communications, and more, you will coordinate services and ensure each team’s needs are met.
From managing a busy reception desk and shop to, supporting clinical and Board administration, you will be a key link across the charity. Strong relationship management and problem-solving skills are essential, as you will also liaise with members of the public and partner organisations.
You will lead on improving systems and processes, making best use of technology to enhance efficiency while ensuring compliance with data protection and health and safety standards. The role also includes overseeing customer service delivery, complaints handling, stock management, and supporting volunteers in reception and administrative duties.
We are looking for a confident leader with proven line management experience, excellent organisational skills, and a track record of delivering high-quality customer service. Strong IT skills, change management experience, and the ability to make sound decisions under pressure are important. A passion for animal welfare and commitment to the values of Bristol Animal Rescue Centre will underpin everything you do.
Application deadline: midnight on 09 January 2026
Interview date: Week commencing 19th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please
Our mission is to ensure animals in need within our community receive the compassion, care and respect they deserve.
We have an exciting opportunity for am Administrator (known internally as a Service Delivery Assistant) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working of one day per week working from home.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Service Delivery Assistant you will provide high quality and responsive administrative function for the National Contact Centre. Acting as the first point of contact for enquiries and supporting the wider team with general administrative duties.
Key Responsibilities:
- Provide high quality administrative support to the team and service.
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
- Manage incoming and outgoing mail and general queries into the National Contact Centre.
- Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
- Liaising and communicating with key stakeholders, including internal and external contacts, such as the arrangement of Supervision sessions for staff.
About You:
Ideally, you will have a good understanding and knowledge of office systems and business support functions, as well as being a team player with a flexible approach
You will need:
- Effective verbal/written communication and numerical skills.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


